Plaza Hotel Bishkek

Staff is great. Very helpful. The room is clean. The location is very good.

WiFi was not reliable. Staff was able to find a solution. But it should be more reliable anyway. Very noisy A/C. Breakfast is fine, but why cappuccino cannot be very?!

They treat genius booking members well, or all customers for that matter, as we were upgraded and treated nicely (maybe we were lucky, but over experience is as such). The receptionist checking us in at noon was amazing, exceeding even 5* job requirements, with customer skills well above our expectations. So there is a mini bar, and for the first time in my life I did not find a mini bar pricey so I actually enjoyed the local beer for not more than 2 euros per bottle or snickers for 70 euro cents. This is how hotels should be, you come to your room you get a cold beer and you feel the price is fair.

Considering that his is a really nice 4* hotel with a touch of fancy and good customer care, the coffee at breakfast is a huge let down, imagine putting instant coffee in your coffee mug with a spoon and pouring hot water over it, that is what it is. They have a drip coffee machine too, but only one, so when the drip coffee is finished it takes 10 minutes for the drip coffee to get ready, and we area speaking drip coffee which is nearly equality bad compared to the espresso or cappuccino you get in some other hotels. The rest of the breakfast was very fine (not 5* but decently good for my taste).