Costa Bitezhan Hotel

Variety and quality of food excellent . Very clean and well organised

Improve the bar area at pool

Meals (breakfast, lunch, dinner) were delicious, wide range of dishes. The service of waiters and bartenders were very nice, cordial and obliging. reception staff were very helpful and hearty. Rooms very clean and cleaned every day. The restaurant was kept clean, cleaning was on a regular basis. Direct access to the beach from the hotel.

Only a small choice in alcohol.

Staff above all at this hotel were amazing. I was concerned about our trip having read some of the negative reviews but both my partner and I found them to be completely unwarranted. The hotel was kept exceptionally clean around the pool, restaurant and communal areas. The rooms could have done with a little dusting but they were tidied with clean sheets and and towels every day. The food was much better than expected also and we were happy with the drinks on offer under the all inclusive deal. Two staff members in particular stood out to us. Sahir was bright and bubbly, very welcoming and and was sure that we were happy with everything during our stay. There was another gentleman on reception that helped us with our airport transfers and printed off our boarding passes home as we were unable to use electronic ones in bodrum airport (which we weren't aware of before we left home) but this gentleman helped us so much and we really appreciate it, I'm just sorry I forgot to get his name but thank you so much for sorting that for us! Overall our stay was very enjoyable and will definitely be back to visit again! It's evident that this hotel is very well run and the staff couldn't do enough for us. For the price we paid the service and facilities were well above expectations. We've paid much more in the past for hotels that didn't even come close to this one. Well done to owners and management.

The WiFi isn't the best but it did work maybe about 70% of the time during our stay.

Great staff , very helpful and friendly. The young manageress was extremely nice during my stay , talking to everybody and making sure all is good . Food was also great and the location is very nice anyway for the price we paid this was a really pleasant stay!

Maybe the hotel Wifi was a bit to slow but we had our own 4G connectivity so everything was good.