Vaitape hotellia

Plussat: Perfect for Honeymoon. Get everything you need & want in Regis.

Plussat: Beautiful location & resort

Miinukset: Housekeeping kept taking away cups etc for cleaning & not replacing them.

Plussat: It is really a dream ressort in paradise. It consits of several small islands interconnected with each other. We had an overwater bungalow with unobstructed view to the east side of the lagoon. If you jump in the water directly from your bungalow, unfortunately there is not much to see as it is quite sandy and now corals are there. Once in a while a family of eagle rays might visit you. For snorkeling beginners they have an abolute highlight though: the SPA is located on a seperate island, around that they created an "artificial" lagoon which is supercrowded with all different kind of fishes which are not scared at all as they get feeded regularly and the lagoon entry is blocked for bigger predators by a net. Good quality snorkeling equipment can be lended from them. Gym is well equipped and in good shape. Pool we never tried (lagoon is too beautiful). What differentiates SrRegis BoraBora from all other hotels in the world I have been though is the service! StRegis Butler service is known already, but in BoraBora they really walk the talk from topmanagement downwards. They try to make sure that one of their executive managers catches you every day to chat a bit and find out if everything is fine. I wanted to give some examples of the exceptional service here, but unfortunately the maximum allowed characters of this box does not allow me to. So I leave it with a big thanks to Richard & team for making this a very enjoyable holidays!

Miinukset: Food and drink prizes in all the different hotel facilities are too high and there are some questionable ways of making extra money. If you want to leave the ressort to go for dinner on the main island same boat shuttle which is free during the day costs extra. You pay in 4digits per day already and when you take a bottle of water for the night from your minibar you add another 10bucks to your bill. Food is good in all the hotel restaurants, but at horrendous prizes. The only real "wow" dinner was in lagoon restaurant.

Plussat: Fantastic property. Water is spectacular. 3 main restaurants for dinner are all good. Go for Deluxe overwater bungalow and you won’t be sorry. Beach access and equipment is all good and easily accessible. The beach crew and servers are incredibly nice and helpful. Hard to beat overall. My wife and I commented that this may have ruined all future vacations in different locations as this can’t be compared.

Miinukset: We stayed 9 days and since the breakfast buffet and the lunch menu are the same, it got old after a few days. So it’s nice to get off property occasionally for variety. Getting off motu is a bit restricted. The complimentary boat leaves at 11am and returns at 2pm. Enough time to grab lunch but not much else. Otherwise they charge $55 per couple to go to the main island, eg for dinner. Also charging $280 US for a couple to have the boat transfer to and from the airport seemed very excessive.

Plussat: It is paradise! Way beyond our expectations! Nothing else to say. It was like a dream.

Miinukset: For at least one of the restaurants it would be really nice if they had local shows, dances etc. The boat transfer from the airport should be definetely included in the hotel price, it shouldnt be extra. They also charge 14 dolars every time you order to your room, rather than doing this, making the prices in the room service menu would be better. If you order one dish, you are paying to the service more than the dish and it feels unfair.

Plussat: It was up to our expectations!!!! When you first arrive it seems to be a paradise but then you realize that is actually a Paradise !!!! Staff very attentive to all your needs at any time and anywhere. We unfortunately spent only 4 days, enough to enjoy as well the amazing 4 restaurants in here. Overwater villas are terrific, spacious well equipped and cleaned twice a day. There’s absolutely nothing to complain about, We will come back for sure!!

Plussat: Location, large rooms, good food, great staff, floor viewing panels, bicycles, lovely grounds, first rate room service and housekeepers. If we hadn't been spoiled by Six Senses this would be 5 stars!

Miinukset: Concierges and butlers need better coordination. Beverage prices need to come down a notch, overwater bungalows need a mild refresh in their finishes.

Plussat: Exceptionally luxurious, righteously named the best resort worldwide, of course at a hefty price

Miinukset: For such a luxurious resort there are no brand boutiques. Maybe you should consider bringing some

Plussat: Everything in this hotel is perfect. The staff is so friendly, every day they will greet you like a friend you haven't seen in years and they call you by your name! The food is awesome, breakfast is delicious and the restaurants have the best food I have ever tried in a hotel.

Plussat: I loved staying here and sure will be there for our anniversary.Thank for an amazing stay with you guys it was how i imaged our honey moon will be. Wish we could stay 1 more date but we had to leave the catch an airplane.Wish they had another hour later in the day for us to stay one more day.

Miinukset: I had to leave 2 days earlier but it was our own fault.We did not know we had to catch a plane earlier. Wish we could get that refunded but its not the staff fault.

Plussat: A very special place

Miinukset: The food was somewhat generic and not always well executed

Plussat: Absolutely luxury and cozy. Friendly staffs and awesome views. Unforgettable memory.

Miinukset: The noise of decoration was really too annoying, but it only happened in the day and hotels gave us coupons. If it could stop, Four Seasons would be perfect.

Plussat: Wow, Four Seasons Bora Bora is absolute paradise. We stayed in an overwater bungalow for two nights and loved every second. From arrival, every little detail was done with care - from the boat ride across the lagoon from the airport, and being met by staff and taken by golf buggy to our bungalow. The bungalow itself is breathtaking, huge and well fitted out, with a beautiful deck and access straight into the water. We thought we’d never want to leave it but after exploring the resort we realised we were wrong. The resort has many complimentary activities which can keep you busy for days. We had a delicious buffet breakfast and spent the day kayaking, swimming, snorkelling, chilling at the beach and pool and at the spa. Again every detail was thought of, down to regular ice water on the beach. Dinner was also delicious, particularly Arii Moana.

Plussat: Amazing place, even though not cheap

Miinukset: Kids should have eaten in the room for free instead of being charged

Plussat: staff(s) were kind. All services used were comfortable. Good time was spent.

Miinukset: nothing in particular

Plussat: Brilliant service Excellent breakfast (makes sense to have it included when you book) Beautiful spacious overwater bungalow Great location in the lagoon Inner lagoons are stunning Great spa But really the service is incredible

Miinukset: Expensive boat shuttle into main town Pricey food and beverage but food was always high quality and delicious and we felt the portion sizes were generous

Plussat: The staff was exceptional! They treated everyone like a celebrity :) Thank you for the lovely breakfasts and dinners and cocktails by the pool! We liked the stargazing tour, the fire dance show, they polynesian night with traditional food. But the past part is the santuary to swim with tropical fishes. Everyone get free gears to snorkel around and I think this is quite fantastic :) The property iy really clean. The view from the main beach and the location of the hotel is exceptional. We ordered in room dining several times and it was really tasty, fast and just amazing to dine while watching the waves from our bungalow terrace (highly recommended!).

Miinukset: The overwater bungalows need some restoration, especially the bungalow we stayed in (417). But they are contrsucting new bungalows now, so I guess next step would be the restoration of existing ones :) We could not do the parasailing and it was one of the main purposes of our trip there. Unfortunately there was a problem with the boat, and it took them several weeks to fix it. We did not know that before arriving :(

Plussat: The incredible service from the moment your arrive, I had the privilege to do my check in with Isabel at front desk, and let me tell you she went above and beyond to ensure my husband and I had a special 10 years anniversary! She helped us to arrange our romantic dinners and all activities. I also enjoyed the hospitality of everyone including the staff at the breakfast buffet ( Jenny) they were excellent every time. The place is absolutely dreamy but the staff made it magical! Thank you so much!

Miinukset: Leaving .. it was hard to say good bye!

Plussat: Everything

Miinukset: Would like an additional restaurant.

Plussat: Amazing place. Friendly staff, beautiful villas, lots of activities to do, amazing food. Over 75 countries visited & this is the best place I’ve ever been to, beating the Maldives.

Miinukset: Nothing. Everything was superb. I’ll be back.

Plussat: It was calm, peaceful and clean. Every staff was gentle and friendly. Amazing scenery was unforgettable.

Plussat: Liked the villa. It was large and beautiful! Workers friendly and helpful.

Miinukset: Food was so/so

Plussat: Loistava sijainti ja hulppeat näkymät.

Plussat: Everything

Miinukset: Nothing

Plussat: The team went out of their way to cater to my families complicated diet requirements. They sourced special foods from the main island for us without extra charge and cooked special variants of the foods on offer. The resort is luxurious, well positioned for sunset views over the main island, and the restaurants and staff are excellent.

Miinukset: The beaches are a little small and crowded, but the other facilities make up for them, and we spent most of our days on activities away from the beach anyway.

Plussat: Location is amazing and bungalows are spread out for privacy much more than other resorts we saw. Even though they can’t guarantee it- try to stay in the villas furthest from the resort area for privacy and deeper lagoon water.

Miinukset: As to be expected it’s very expensive and leaving to go have a meal other places is just as expensive since a boat transfer is required to go anywhere.

Plussat: went for honeymoon everything was amazing true paradise the food, the staff, the views, the location everything was amazing and perfect

Plussat: Everything except the price, however still feel that it worth every penny!

Miinukset: Nothing I don’t like. Perfect

Plussat: Over water villas were to the highest standard. Lovely touch having our own pool on our villa. Fixtures and fittings in our room were very classy and finished to a high standard. The food was amazing. Views were out of this world. Our villa was not overlooked by anyone, so privacy was great. They really have thought of everything to make your stay special. Bed was massive and very comfortable. Pillows were just how I like them. Air con was very quite and got cool fast.

Miinukset: Can not think of one thing.

Plussat: The resort was everything and more than we expected. The staff were super friendly and we will certainly be returning with the rest of our family in the future.

Miinukset: Nothing

Plussat: Bungalows are huge and beautiful ! The iconic image of Mt.Otemanu is amazing !! Grounds are beautiful - limited tho. Everything is picture perfect !! However wouldn't recommend swimming in the waters surrouding this hotel..

Miinukset: On our second day I have spent lots of time in this beautiful but milky jade water /no great visibility really, nor fish/. Towards the evening I developed such a terrible and painful skin rash that I've never experienced before. The whole of my body was covered in hives other the part protected by rash vest. Couldn't sleep - such a pain. The very next morning I've asked the girl at the concierge to helped me to organise a boat transfer and then taxi to see a doctor on main land, she was helpful but wasn't concerned at all about my condition. No extra questions asked, I thought maybe it will be good for them to know more so they can warned other people staying at the resort. But no, she din't have much time for me as she was busy with other corporative tasks on her comp. On the main island doctor said - lately she already saw about 10 other people with the same skin reaction and she believes it's because of the a very hot temperatures lately and water getting really warm causing the growth of some sort of algae. /The water around IC Thalasso doesn't mix much with fresh ocean water/ She prescribed me 3 types of steroids /one of them I'm still taking even already back home/ and recommended avoiding water and sun!!!!???? That's the whole point of the holidays in Bora Bora!, isn't it ???!! I still had 6 days left !!! Felt like crying.. Hotel stuff didn't react at all, didn't apologise or anything, didn't offer to pay for the doctor trip, they had no interest whatsoever. They are very polite, but corporation like feel.. I wonder how many people have they actually warned after I've told them about my incident.. The whole Resort is beautiful but it somehow feels like mass production.. Ohh and they give you 2 smallest bottle of water per day for 2 people!!

Plussat: The most beautiful hotel in Bora Bora!

Plussat: The resort is super clean and well maintained. Staff were super friendly, courteous, and polite. Well worth the money and one of the best experiences ever!

Plussat: People was friendly and very helpful at all times Place very well kept from rooms to grounds The was okay

Miinukset: Food only

Plussat: Super nice hotel, with a nice beach and swimming pool to swim. Very friendly staff. We enjoyed our stay. The full-day snorkeling trip offered by lagoon service was really worth it. We swam with the sharks in the open sea (we will never forget this experience) and had lunch in a small private island.

Miinukset: The view from the beach and swimming pool is a bit blocked by the water villas.

Plussat: It was spectacular! Beautiful in ways you would never expect. We rented an overwater villa and it was better than expected - refreshing! There were so many activities available as part of the stay or an add-on. It was truly amazing! This property is more private and open to the ocean so it’s not crowded at all. You can look out into the water and just relax. It’s priceless.

Miinukset: Would recommend using Moana Adventures for any activities off property - most of the ones booked through the property were double what you could pay elsewhere.

Plussat: The service was perfect and the staff was so nice and welcoming. We loved our welcome tour with Melissa. The food was good. The facilities and spa where awesome. We loved snorkeling around our over the water villa, paddeling and swimming at the pool.

Miinukset: The food and drinks where quite expensive. You have to pay for the transfer to and from the airport.

Plussat: Staff is amazing!!

Miinukset: That I had to leave.

Plussat: The location is amazing. You feel like you are the only one on the Island.

Miinukset: The Staff wasn't rude but they did not seem like they wanted to go out of there way to be pleasant. Almost like they hated their jobs but did just enough to make it seem like they care. The golf carts that the staff use are super annoying and they are always in the way on the path you walk on or ride bikes. Also, they drive crazy as my wife was almost hit several times at night because there are minimal lights. The bikes they provide are nice to have, but they are in horrible condition.

Plussat: The Conrad was truly magical. We cant put into words how beautiful it was and how special our stay was. We were lucky enough to choose here for our honeymoon and it couldn't have been more perfect. The staff were fantastic and the service was outstanding. For an extra treat the spa options are wonderful and the location is insane with views of the resort and incredible scenery.

Miinukset: Expensive with the NZ dollar but we knew this would be the case when we chose it and absolutely worth it for the experience. In terms of the resort and the staff there is nothing to fault.

Plussat: Located in a little unique corner of paradise, The Conrad has exceeded our expectations. Bora Bora is certainly a magnificent place, but the Conrad is absolutely stunning. The attentions to every small part of our honeymoon made it very special. Since the time we landed at the airport, the staff has been absolutely first class. We were impressed they were able to remember our names after one time they saw us!!! The welcoming was scenic like in a movie! The overwater villa with a lagoon view where we stayed was an enchanted private place. Very clean and the attention to the details was first class. Food was pricey but absolutely delicious! The staff and the location with breathtaking sunrises and sunsets is what makes it unique. E estone is very courteous and genuinely kind. A must stay in everyone’s life!

Plussat: The staff were very nice

Miinukset: No snorkeling at the resort that was good like advertised

Plussat: The view. That’s it.

Miinukset: Service is woeful. Complete waste of money. What you spend and what you get doesn’t add up. Roughly £1100 per day is completely shocking for the service/resort. You can get so much more for your money elsewhere. We checked out a day early and tried to check out earlier. Currently in the Intercontinental Tahiti, and I think one of Le Meridiens managers should come over here and observe the service and see what 5* is. Would not recommend it to anyone.

Plussat: Overwater bungalow was immaculate, incredible sunrise and sunset, relaxed atmosphere, cheerful staff, service and overall cleanliness

Plussat: Overall the hotel was truly amazing! The views and turtles are what sold us. Hotel is slightly older, but the rooms are perfect for the views/seeing the water below you. The food was very well prepared. The staff was truly amazing. The beach boys are what made our trip. Jay was so friendly and from the island. They catered to us to make sure you had fun in regards to the water sports and towel service and any other help needed. Heiarii, Matteo, and Thierry also made the trip so enjoyable. Anne K made my birthday dinner amazing! Overall if you want a nice hotel with amazing views and great service, then the Meridien is your hotel. The package we received was the room/ breakfast/ dinner, which was totally worth every penny. Truly a great stay, and highly recommend. Maybe because its slightly cheaper then other hotels on island, there were quite a few children at the resort. We were not on a honey moon so didn't matter to us.

Miinukset: Really nothing to complain about. The island is pricey, but what do you expect you're in Bora Bora!

Plussat: We spent our honeymoon in Le Meridien. It is a luxury resort in the paradise. The staff is amazing everybody is very friendly and helpful. The overwater bungalows with transparent floor are awesome. We never seen such a beautiful blue water before as it is in the lagoon. The activities offered by the resort are also perfect.

Miinukset: The restaurant is overpriced.

Plussat: Facilities

Miinukset: The ferry extra charge from airport to the hotel

Plussat: The food was fantastic. The staff were very helpful and freindly.

Plussat: What a lovely place to stay for something special. The over the water villas are stunning, the water is a gorgeous azure blue and the view out to the mountain is one you never get tired of. Breakfast is fantastic and there's lots of fun activities on offer or you can simply sit back and relax on the beach.

Miinukset: There's nothing not to like!

Plussat: The overwater bungalow was simply awesome

Miinukset: Nothing, everything was great!

Plussat: Everything was perfect! Room and view are ungorgettable. Staff was really nice! Thank you!

Miinukset: Airport boat is expensive but difficult to avoid.

Plussat: The beach was good.

Miinukset: Staffs are rude. Overpriced probably as other resorts in Bora Bora. But I would rather stay in the other Intercontinental Resort which is even more expensive but might worth it. This one has nothing special and is not worth the money.

Plussat: We were greeted by Sam by name who took us to the bar area for a complimentary drink. Then showed us around the property and the details of our bungalow! We felt right at home! The clear water, many fish, coral, and rays made this location a delight! Nearby restaurants had solid food that exceeded our expectations and a local market nearby was nice for any liquids and small snacks

Miinukset: Daily rain showers, early morning and evening but had sun through the day which honestly isn’t bad but can be annoying because everyone is trying to rent kayaks, paddle boards, etc at same time during good weather.

Plussat: We were here for a day pass while waiting for our late evening flight home. Great deal considering they pick you up from the ferry/airport and take you back to the airport. We had fun swimming and had a nice meal before we left. Was a very worthwhile experience.

Miinukset: Hot tub wasn't warm. Meal service was slow, although friendly.

Plussat: Great location and well worth the over-water bungalow experience.

Miinukset: Nothing

Plussat: Room was excellent.

Miinukset: Food and drink were below par for such an expensive place. Too many extras and not enough included. Poor distribution of information about what to do (found out about everything too late).

Plussat: We love everything about this hotel: First, the bungalow. The Horizon Overwater Bungalow was fantastic, we didn’t want to leave. We were able to feed the fishes out of our coffee table and watch the colorful fishes from our room. We are not a big fan of cold ocean water but here the water feels like a warm tub so we were basically swimming/snorkeling out of our bungalow all day. I feel like the bed in our Horizon Overwater Bunglow was bigger than the king size bed we have at home. I’m not sure if they have super size king lol. The bed was so comfortable. Second, the location of the resort. Some friends of mine recommended staying at St Regis or the Intercontinental Thalasso because they are more secluded and newer but I’m so glad we choose this hotel instead. We ate breakfast at the hotel daily. For lunch and dinner, this hotel is on the main island of Bora Bora so we were able to walk to some great restaurants nearby or some further restaurant like Bloody Mary offer free transfer (highly recommend Bloody Mary). There is also a market right around the corner so we went there to stock up on alcohol and milk (yea milk, we traveled with an infant). My husband and I are still in our mid 20s, new homeowner with newborn baby so we couldn’t afford resort that are too secluded and expensive for dining & excursions.. This resort turned out to be the best location for us since we can stay in a super nice overwater bungalow yet be able to save on drinks and food. We used the hotel complimentary snorkel gear, kayak and paddle board too. As for tour, I highly recommend the discovery reef tour or lagoonarium (great for family). My favorite snorkeling spot was called the Coral Garden, most guided tours will take you there. We did order room service once from the hotel, pizza and spaghetti for lunch. The food was good and I was surprised it doesn’t cost more than eating elsewhere.

Miinukset: What we didn’t like: the check out, the front desk told us we can stay until our departure time because we paid for late check out (this was not free). Our ferry departure is at 5:55pm so I was under the assumption that we could stay until around 5:30pm. The ferry is from the hotel and I had emailed them my flight info ways in advance. However, a day before our departure they delivered a statement at our door saying that we need to check out by 4pm. We went up to the front desk the next morning and was told we can stay until 4:30pm. Then, right before 4:00pm, the bellman knock our door to collect our luggage. He said his paper show check out time of 4pm. The bellman left us in the room but shortly after another man come to visit our room again around 4:05pm. He didn’t knock the door but he was doing some sort of construction/electrical adjustment at our entrance making loud pounding noises. I opened the door from inside, he said he didnt realize there are still people in the bungalow. Our infant was napping in the room at that time. We were kind of annoyed at the multiple interruptions so we left the room before 4:30pm and continue our nap by the pool until the ferry departure. I used to work at hotel front desk so I understand minor communication issue like this happen quite frequently but I wanted to share just in case if anyone at the hotel would read my comment for future improvements.

Plussat: Staying in an overwater bungalow was a wonderful experience. The service was top notch surrounded by the tropical environment made this holiday one to remember.

Miinukset: Everything was perfect.

Plussat: Wonderful place, perfect location of the Hotel on the south tip of Bora Bora. Lovely water bungalows and friendly staff! Nice water sports equipment included and right next to the one and only public beach on the main island! I can absolutely recommend this place and would come again!

Miinukset: Sometimes our room was even after service a little bit sandy. After arrival they forgot that I‘m an IHG member and only noticed it at our departure!

Plussat: Water color and landscape.Location and hotel.

Miinukset: Absolutely no relation between costs and what you recive for money.Outside you are constantly attced by comunitary dogs

Plussat: The best hotel I have ever stayed i n.

Plussat: Hotel location and how hotel peacefuly looks like is amazing. Sleaping at water bungalow in very fluffy bed was nice experience.

Miinukset: Restaurant, kitchen and bar stuff should be more professional at 5* hotel because they look like they was at work first day...

Plussat: We had such concerns booked with the Sofitel at Bora Bora, since we booked and then thereafter were notified of renovations taking place whilst we where there. It cost so much money so naturally we were really nervous our honeymoon at this special island wouldn't be what we wanted it to be. We were wrong. Julian the manager organised freer return transfers to the airport and personally welcomed us on arrival at the pier plus upgraded us to ensure our stay wasn't not disrupted. We enjoyed a brilliant day trip, 80 minutes of sublime massage, 4x4 safari, amazing buffet dinner with traditional dance show by the locals and so much more! All organised by Sofitel. Sure they were doing renovations but it didn't bother us as we where always generally doing something... Best moments, day out swimming with MANTA RAY, sharks and sting rays. Respect the sea life. We just let them come to us, didn't touch. Amazing experience! Bloody Mary's famous restaurant picked us up and returned us after superb dinner and live music session, which Sofitel reception kindly organised for us... By the way if you like fish - Parrot fish is the way to go!! WOW, SUPER TASTY!

Miinukset: Also staff in the restaurant on the private island were really slow and forgetful. Sofitel Mahana restaurant services where not, however they ran out of coconuts, except there were coconut trees EVERYWHERE!!

Plussat: The location

Miinukset: The non responsiveness. Before traveling I’ve sent like 3 emails asking about the airport transfer. They never reacted to my messages. Furthermore, the boat that was supposed to pick us up at Bora Bora was not there. It came only after 1 hour. We arrived at the hotel at the end of the afternoon/evening. Since I had only one night there, it was very disappointing. When I asked for a late check out, to be able to enjoy the place, they wanted to charge a lot of money for a few hours. Shame!

Plussat: The location and rooms are amazing. The access to the boat to mainland at any time is great. All staff are so friendly. Snorkelling directly off room was the best.

Miinukset: Wifi not the best in the rooms. Meals at restaurant were not great.

Plussat: Bungalow over the water experience. Reception and Good-bay experience. Breakfast. Free Kayak. Baby sharks at the beach.

Plussat: We had an amazing time! It was beautiful!

Miinukset: We got bit with mosquito bites all over in the room at night because of the cracks in the window. Also they should have had more food options like i wanted lobster for dinner it was not possible they said.

Plussat: Views, coral garden (one of the best in the island), privacy, beautiful, amazing

Miinukset: Some staff were rude and incompetent which is shocking for this type of hotel.

Plussat: Great breakfast selection! Super friendly staff!

Miinukset: Limited dinner selection.

Plussat: Nice selection of fresh fruits and juices, pastries and cooked-to-order items.

Miinukset: Everything was perfect!

Plussat: Everything except the food

Miinukset: Food! The lunch menu is ok! The dinner horrible and pricy! I had amazing fruit mangos and papaias in a guest house! What I got here for the tropical plate ...apples grapes, melon and watermelon with no flavor and 2 tiny slices of pineapple...

Plussat: Nothing

Miinukset: Obsolete accommodation, unkind staff, expensive and no value for money

Plussat: Still dreaming about the resort and incredible bora bora, what a paradise beauty beyond words

Miinukset: I know they’re undergoing a renovation within the next six months, think it will be even better to spruce everything up a bit

Plussat: Everything is perfect!! The people are great and million dollars view with mount otemanu in background!

Plussat: It was calm, peaceful and clean. Every staff was gentle and friendly, One day fishing boat trip with Rochston was unforgettable.

Plussat: We had a gorgeous beach bure with private jacuzzi. It was fabulous! The views are incredible from this resort, and the lagoon so warm and clear.

Miinukset: I was very unwell with vomiting that I had to see a doctor. One of the staff members said a few people were sick and they thought it was the buffet the previous night. The manager then denied this. They refunded us a whole £12.... It is quite a windy part of Bora Bora

Plussat: beautiful water great swimming

Miinukset: nothing

Plussat: The staff was very attentive, accommodating and super nice. The grounds were well kept and manicured. The food was hit or miss but the experience made up for that.

Miinukset: The pool needs some work on the deck.

Plussat: Beautiful location. Looks just like the pictures advertised.

Miinukset: The staff is RUDE!!! They made it obvious they do NOT like Americans. At meals we watched other tables get served while we were ignored. We tried tipping, making conversation, etc...nothing worked. Service was terrible. Bar staff did not know how to make even basic two ingredient drinks.

Plussat: Honestly this place Blew my mind ...I spent time with my sister and literally when we arrived she said to I am throwing my passport and staying here forever.Everything was beyond excellent.Being a professional in the hospitality usually i see a lot more things than others just because I work in the industry and honestly everything was on point and level that i is totally worth it

Miinukset: I didnt like that I had to leave ;)

Miinukset: Charging the boattransfer per Person with 30€ is not adequat for a premium hotel.

Plussat: the view

Miinukset: service, late dinner, tried to double charge me for my room, key to the room that I had didn't work, was left unlocked while I was out doing activities, was not at airport when I arrived, just all around POOR property.

Plussat: Staff are exceptionally hospitable, very accomodating and easy to talk to if you have any request.

Plussat: Location and the over water bungalws!

Plussat: The bungalows are very cosy, clean and on a beautiful beach in the middle of the coral reef. Staff is simply lovely. The mini bar is fully complimentary and beverages are renewed each day. Very good also the breakfast on the terrace over the water.

Miinukset: Nothing

Plussat: Amaizing location and facilities!

Plussat: Location was nice and got an upgrade to beachfront. Slag isnt so much on the hotel necessarily, the price is inline for Bora Bora, but that doesn't make it a good deal. The facilities are tired and food is very limited. Breakfast is not worth the price!

Miinukset: Just tough to stomach the price for what you get. Stayed at many sofitel properties and this is not up to par. Anywhere else in Thailand, Philippines or Bali this would be an $80 a night room with breakfast.

Plussat: Lovely complex,very friendly staff,deluxe houses,cleanliness,tranquility,very good breakfast,delicious food,funny Polynesian dinner! Thank you in particular Benji ! Dream Hotel

Plussat: Thanks to the Maitai team who were nice and helpful, we rested well.

Miinukset: We would have liked to have stayed at this resort where we had booked. When we arrived, we found out, that Sofitel had been repaired and we were redirected to the other resort, which was not worthy of Sofitel and was not our choice. We got an upgrade room (in the local gategorie), thank you for that, but unfortunately we missed what we wanted and had booked.

Plussat: We did not stay at the Sofitel. It was under renovation and we were rebooked at the Le Meridian. That is why I gave a fair rating. We did stay at the Sofitel in Papeete prior to Bora Bora and were thrilled with the hotel. We would definitely book there again.

Miinukset: It was a bit pricey for the food and drinks.

Plussat: Buffet Breakfast

Miinukset: small swimming pool

Plussat: Fantastic views and swimming

Miinukset: Problem with the bill but turned out it was a mistake by booking.com. Restaurant is ok but not great

Plussat: Very good location with beautiful beach. Wonderful view from our oceanview room. Staff is well organized, service-driven and the tour offers are great. Walking distance to some nice bar and restaurant plus an amazing beach. Supermarket nearby. Rooms well equipped.

Miinukset: Transfer, although a group shuttle, is very expensive (3000 per person) and practically mandatory. No wifi in the rooms and even in the lobby very slow. Some equipment worn/old (e.g. beach seats, broken balcony door)

Plussat: Staff was helpful

Miinukset: Wifi did not work Was on a hill side Bugs in room

Plussat: Property is in a great area of Bora Bora, with its own small beach for swimming and snorkeling.

Plussat: It’s a pretty good hotel for price they offer. Right now part of hotel on renovation. Room is big and has everything you need. Beach is not perfect but it has corals. Restaurant is not good, it’s better to go to another place.

Miinukset: Transfer from ferry to hotel is expensive. We paid 1500 per person.

Plussat: It's worth the price. Everything is wonderful

Miinukset: We have some problems for the payment, and after i came back home i went to the bank and solved it, which caused extra 50euro for it.=( Verry sad.

Plussat: Great location. Snorkeling out front. Grocery store nearby. Restaurants near by. Free use of kayaks and snorkel gear. Friendly staff.

Plussat: The location, the hours of the restaurant, the welcome juice and complimentary cocktail, the views, the coral right in the lagoon, the ease of renting a bicycle or moped, the friendliness of staff. the beach, the quietness of the hotel

Miinukset: The slowness of staff to respond to requests, the minimum amount of options for eating/transportation on Bora Bora, the process to just get internet access, the lack of a separate concierge from the front desk staff, the roosters that roamed the property, the appearance of the main dining area, the late shuttle to pick us up from the airport, the hidden fee for the airport shuttle

Plussat: Thanks for arranging my room at the front of all the villa. I did spend a wonderful day there. Everything was perfect!

Miinukset: I think you have tochange the sheet. There are cotton balls on the sheet.

Plussat: We stayed in hotel for 5 days and we really enjoyed it. We had a room with the ocean view and the view of the Bora Bora lagoon was really magnificient. We spent hours in the balcony. (I recommend to add some money and take the ocean view room instead of the garden view.) The hotel is nice and clean, the staff very professional. The garden is beautifull. The hotel beach is small but really nice. Furthermore, there are some corals just meters in the ocean with colored fish such as butterflyfish, angelfish, lagoon triggerfish and some more. If not enough for you, in 15 minutes walking distance there is the famous Matira beach. The hotel price is affordable when compared to other hotels in Bora Bora. Highly recommended!

Miinukset: Sometimes it was not so easy to connect to Internet.

Plussat: Everything! Lovely staff, beach, view from room, comfort

Plussat: The location is close to small stores, restaurants, the public beach, and other resorts. That made getting food really convenient. The staff would politely let you know things weren’t working or available.

Miinukset: The WiFi was non-existent for most of the trip and even the hour of accessibility was comparable to 1995 dial up. The staff continued to respond indicating the WiFi was working for them as if that was helpful to the guests. The room was dark and dank. Even in full sun it was dreary. Thankfully the weather was lovely so we spent daylight hours outside. The bungalow was also misrepresented in the photos. The decor was peeling from walls and had mildew stains. The sheets were rough. The hotel is extremely protective of towels so I recommend bringing some with you. The restaurant food is of low quality and taste. The check in staff will tell you there is a mini bar in your bungalow, but it is a mini fridge with the only two bottles of water you will ever get “free” at this place. This was far below the amenities and service for the price and certainly not as advertised.

Plussat: Everything was well maintained, clean and comfortable. Food was good, location great and staff always helpful.

Miinukset: No pool