Hôtel Vatel

An immaculate hotel, with very modern and well equipped rooms. Staff are students of Vatel Hospitality School and can be numerous if not a little uncertain as what to do. Not in the greatest location for centre of Bordeaux, but good public transport links. Chartrons has some good places to visit and access to the restaurants, shops and bars in the suburb and along the beautiful river are very good. If you want a room only close to public transport we would recommend the hotel.

Guests are not made aware that the reception staff are students training in hotel management and hospitality, which would be useful. Breakfast arrangements are very strange, pre order the night before, trays of breakfast orders are made up for your chosen times, no eye contact or people interaction when you get to the breakfast room, sitting at an empty table wondering what was going on. Lots of staff working hard but chaotically and inefficiently. After 15-20 minutes of none of the staff speaking to us and no breakfast service.we walked out.