Bordeaux hotellia

Plussat: Our flight was delayed and we arrived late at night, so unfortunately didn't have the chance to spend much time at the hotel. The night porter made a real effort to welcome us and arranged excellent room service. Everything about the property and room was great. Reception advised us very well regarding restaurants and made bookings.

Miinukset: I was informed immediately after making the (non-refundable) booking that the restaurant was closed for a private function on the night of our stay. Given that the restaurant will be an important factor in many guests' decisions to stay in the hotel, I recommend checking before you book. To be fair the manager did suggest alternative restaurants.

Plussat: Incredible small hotel with exceptional staff, amenities, beautiful rooms, the best breakfast, fantastic location.

Plussat: VERY LOVELY ROOM!!!!! we love our room and we have snapped a lot of photos for our memory in the room. The bedroom is also well equipped with everything, from the preparation of the room to the friendliness of the staffs, everything was great!

Miinukset: Hotel room price was very high for that location and it is far from the city centre.

Plussat: Interior decor, art collection, gastronomic restaurant, privacy (only 6 rooms), attentive and knowledgeable staff

Miinukset: Nothing

Plussat: The food

Miinukset: Being asked to rate the experience twice before it began and ended

Plussat: It was an awesome experience, breakfast was so elegant, dinner at the Michelin restaurant was amazing, everything, welcome, staff, rooms, definitely we love to come back.

Miinukset: Nothing, everything was perfect.

Plussat: Staff and the quality of the rooms

Miinukset: No bar for the guests or meeting area it’s a 2 star Michelin restaurant with 6 rooms and nothing else.

Plussat: Everything about it was amazing. Despite being in the city it still managed to capture the feel of a country chateau. Staff were wonderful in all respects. Would love to return.

Plussat: Everything about it is first class, yet completely unpretentious. Nobody will be disappointed. Very pleasant and friendly team. Beautiful room, fantastic dinner.

Plussat: The rooms are spacious and beautifully appointed with lovely garden views. An extremely large bathroom with separate shower and toilet facilities was most enjoyable. Toiletries provided were thoughtful and generous as well as the little touches of welcome macarons and departure lemon cake with drinks for our road trip was all YUM! The staff were exceptionally helpful, considerate and professional. Dinner at the Michelin Star restaurant was phenomenal. I would recommend the hotel highly for a wonderful experience and memorable stay.

Miinukset: I cannot imagine what guests could possibly not like about the Hotel. It is truly an exceptional establishment with an amazing compliment of staff.

Plussat: One of the most unique hotels we’ve had the pleasure to visit. An old maison that has been totally renovated with high end amenities. Exquisite decor and art throughout. Air conditioning worked well in hot weather. Staff extremely accommodating; able to park our minivan on site. Breakfast was fresh and individually prepared. On our second visit we were upgraded to a wonderful suite. Highly recommend this establishment.

Plussat: Nice breakfast, good food! Nice modern room with a big bathroom! ( suite) Valet parking available ( is necessary, limited car space)

Plussat: On site parking - a bonus in centre of Bordeaux Extremely comfortable bed & fabulous pillows Very warm welcome Lovely helpful staff - even returned an earring I left by mistake Small outside terrace Quiet location Beautiful quirky decor Gorgeous building

Miinukset: It was really expensive & room was very small No coffee or tea making No water provided & €6 a bottle Some design features were more ‘firm over function’ such as light switches and shower controls Breakfast - which we didn’t choose - was really expensive

Plussat: Lovely people, beautiful building and room, great home made food

Miinukset: Narrow entrance to get car in to parking space.

Plussat: We travelled here for our honeymoon and were so glad we chose the Yndo Hotel ! A quaint hotel coupled with the warmest staff , comfortable yet beautifully decorated rooms and luxurious room amenities redefined luxe living for us. It will forever remain a favourite on this trip.

Miinukset: Won’t give us a chance to complain about anything :)

Plussat: Interior is perfect. It was a pleasure for my architectural eyes. Antonio Luppi, Eine dra, Tom Dixon’s furniture are placed in the hotel. Highly recommend. Of course it’s pricy, but design costs. Really good wine choice in minibar.

Plussat: A stunning find in Bordeaux! Hotel Yndo is an outstanding Place. In our humble ( but experienced based) opinion it is one of the very best hotels in Bordeaux . Everything is perfect from start to finish. Excellent welcome by everyone at the reception. All staff are fully committed, and will go out of their way to help you out and make your time at the hotel unforgettable . They upgraded our room with kindness, and generosity . They are highly professional and again attentive to your needs. They are very knowledgeable and friendly. This is extremely rare to find that. Fine lunch , and an appreciation of excellent products is an experience in itself but when you are staying in a beautiful place such as Hotel Yndo , you really appreciate how wonderful the whole experience is . Breakfast will need a full review to itself to do it full service. Just to say, it is superb. Each room is decorated to a high standard and attention to details is present throughout. The cleaning is meticulous . Thank you to everyone one for your looking after us. We will definitely be returning and recommending this exceptional hotel in Bordeaux to all our family and friends. Not to be missed!

Miinukset: Everything was perfect !A

Plussat: Very nice hotel that’s small and intimate. The team are super helpful and really made our stay perfect.

Miinukset: Wifi was a little flaky.

Plussat: Fantastic hotel, wonderful location, rooms ultra luxurious.... absolutely loved the towels and bathrobe..... need to put straps and poppers on mine, such a clever idea. The food at dinner was delicious....service fantastic. plus we appreciated the help getting our car in and out the parking..... Thank you to all the team, merci à tous!

Plussat: Very comfortable room in great location. Quiet but within easy walk of major attractions and restaurants. Coffee tea juice and snacks provided and friendly staff

Miinukset: Nothing

Plussat: Eclectic decor, good location near 2 tram stops, nice amenities (water, snacks). Very quiet in spite of restaurants/bars nearby.

Miinukset: Located above a bakery; had a bit of burnt bread/flour smell. Did not see manager until we went looking for him upon checkout. No one to confer with re questions about the city. Communicated well via email but not in person.

Plussat: Excellent advice by Manager on wine tour and restaurant in St Emilion. Nice adjacent restaurant.

Plussat: Easy to use! Love the convenience!

Plussat: Amazing room, great location

Miinukset: N/a

Plussat: The room was lovely, and very large. The decor was done like a boutique hotel and was very eclectic. The neighbourhood was very safe and many locals were out in the bars at night and not tourists which we liked. We knew this was a room only in a building so we were not expecting any facilities as such, but it was good to have a fridge with juice, water, biscuits and cakes available. We loved the Pan Am trolley in our room, which was called Sanchez. We also had 3 large windows with balconies and black out blinds. There was a boulangerie downstairs also and a few cafes close by for breakfast.

Miinukset: Nothing, it was what we were expecting

Plussat: Great Room Easy check in Highly recommendable. Thanks

Plussat: Jean Pierre was a great host. Very friendly and helpful.

Plussat: Our room was super

Miinukset: Our friends room was on 3rd floor with sloping ceilings . They had to be careful not to hit their heads.

Plussat: The location in Chartrons is fantastic for visiting Bordeaux. It is around the corner from the Garonne river and a short walk from the centre of Bordeaux. The bakery next door is also fantastic. Our room, Salmide, was amazing. It had everything we needed, the bed was extremely comfortable and the surprise view of the cathedral was fantastic. The host was very friendly and the communication was excellent throughout.

Miinukset: Nothing!

Plussat: The bed was comfortable and the room was clean but we were not told that this is a training facility for hospitality students. With that in mind you might expect higher than average service? No, just swarms of students in front of the building and rushing down hallways to make classes, posters on walls and doors re: curriculum and advertising careers. Although the staff at reception were polite and accommodating, It was an unexpected experience.

Miinukset: The hotel is not in a pretty part of the town. Next time we will opt for closer to the Villiage center, within walking distance to the better restaurants, the fountains and markets.

Plussat: Wonderful friendly staff and great location. Walking or using the tram into the city was easy and enjoyable. Good cafes around the hotel and not too far to town for numerous restaurants and life, and sightseeing.

Miinukset: Next door is some sort of sewerage and so you can get whiffs quite regularly when outside the hotel.

Plussat: A lovely hotel, close to the Cite Du Vin and the river walk / Bacalan area of Bordeaux. The hotel is aligned with the local teaching college for the hospitality industry. As a consequence, the front of house staff and people we dealt with were young, from different countries and very enthusiastic. Just delightful and very hospitable. The room was very comfortable. A lovely bathroom, with generous proportions. A comfortable bed. Very well priced. We visited in August, so a lot of local restaurants were closed. The front of house staff gave us a very good recommendation, for a local restaurant, that was open, near by.

Miinukset: Nothing.

Plussat: quay area with shops and restaurants across the road and lovely walk along river into main part of town and short walk along river to Cite du Vin. as it's part of the hotel school majority of the staff are young, helpful and enthusiastic. The Bordeaux breakfast of baguette with cheeses, hams and jams is great.

Plussat: The breakfast was very good and the presentation was beautiful. The location was perfect as we were taking a Viking cruise and we were able to just walk across the street to meet our ship. The staff was very friendly. Our experience could not have been better!

Plussat: The hotel was in good location and the room was modern and spacious with good aircon. The breakfast ordering system made breakfast in your room as a standard offer, which was nice treat.

Miinukset: The parking was not so easy as the ticket system didn't work for us and there was some confusion.

Plussat: The hotel provides an individual breakfast for each person based on their preferences which was excellent. So much nicer than the usual Buffett. Staff were friendly and very helpful. Handy for the tram but quiet.

Miinukset: One of our rooms had a very distinct smell of the drains which was unpleasant.

Miinukset: Bottle of water to drink was opened ,room near the road just heard so many noises

Plussat: The hotel was Eeco friendly. Staffs were very polite. rooms were clean and the bed was very comfortable. the tram station was very close.

Plussat: Location, staff

Plussat: Quiet, clean hotel with perfect location to visit La Rochelle.

Miinukset: Rooms were rather small which is a shame as we were supposedly upgraded.

Plussat: Clean room. Good location.

Miinukset: One Lift was not working. Going to parking is a problem.

Plussat: Great location, a relaxing walk along the riverside or short tram ride to the centre of this historic city. Well appointed apartment and friendly, helpful staff. Will definitely return.

Miinukset: Nothing, it was perfect.

Plussat: Location was good and it accommodated my 2 dogs.

Miinukset: The staff on reception were very rude and miserable, not helpful at all after me driving all the way from England, everything seemed to be a problem to them. Also very noisy, could hear a lot of outside noise.

Plussat: From the fifth floor we had a great view of the bridge opening to allow the cruise ships through

Miinukset: I would like to be able to get a hot drink in the room

Plussat: Very clean, kitchen well equipped, easy access to the car park although requires additional charge & great location.

Miinukset: Our room was right on the street (ground floor level) which felt like we were on the street. Room is fairly small for a family (2 kids & baby).

Plussat: Price, Location, space, parking, very clean.

Miinukset: N/a

Plussat: Clean and smelled lovely and staff were great

Miinukset: Air con didn’t work and was right on a crazy busy junction/bridge/tram stop etc so couldn’t leave window open at night either. I’m fairness we didn’t report it as we only stayed a couple of days. Also no cloth or washing up liquid etc or basic things for a short term apartment for holiday makers and quilt on bed would be great if you were in Sweden in December.

Plussat: Clear and comfortable rooms. Very nice staff.

Plussat: The location and of ease of travel from the airport - shuttle and then tram (stop across the street) was excellent and cost efficient. Also having a supermarket just a few steps away for your meals/wine was a bonus. Did not have breakfast or eat at local restaurants so cannot comment. Stroll to Cite de Vin and along river. Excellent location! Small table and chair folded up in the closet.

Miinukset: Need more dish washing soap and garbage bags/containers.

Plussat: Modern, clean, comfortable, with a kitchenette with cleaning supplies, and a. Monoprix supermarket literally next door. A 15 minute walk along the river to the city centre, across from the Quai des Marques outdoor shopping mall, and a 5 minute walk to the Cité du Vin and Halles de Bacalan (great food).

Miinukset: It may be a plus for some, but the soft pillowtop mattress and the huge pillows are terrible for my back.

Plussat: Tehtiin itse aamiainen, kun pikkukeittiö käytössä. Helppo liikkua, kun raitiovaunu meni vierestä ja päivälippu 4,70.

Plussat: Staff were excellent, restaurant good

Miinukset: WIFI was terrible, weak and kept dropping. Our room was supposed to be Superior but it was tiny with no view.

Plussat: Great room comfortable bed

Miinukset: Service in the Bistro restaurant was very poor

Plussat: I asked for a quiet room and got one well away from the elevator at the end of a corridor. A bit of a hike to reception but perfect for us for our 3 night stay. Breakfast served until 10.30am which suited our late evenings out in the city and late dinners. the food being varied and plentiful with chef cooking station for omelettes etc Spar facilities looked good but we only used the pool and steam rooms and the jacuzzi one floor up on the roof. There relaxing beds for a snooze afterwards and a tea room all within the complex

Miinukset: Whilst the roof terrace was a romantic and lovely place to spend a few of the late hours viewing the city from 6 floors up the drinks cost are exorbitant (3 soft drinks, 1 coffee, 1 Calvados & 1 cocktail was £75.00)

Plussat: Gorgeous hotel; fantastic location!

Miinukset: Nothing! Everything was wonderful!

Plussat: Everything exceptional! A true Grand Hotel. Perfectly trained staff - especially the Front Desk Manager.

Plussat: Staff, the room , location the food were very good

Miinukset: Excellent hotel with good location

Plussat: Great location. Lovely city.

Miinukset: Gordon Ramsay restaurant was not as good as expected. Wish we had taken a walk towards the river before dinner as we found a street full of good eating places.

Miinukset: Vanhanaikainen

Plussat: Great location, good rooms good breakfast, good parking., the staff at the reception great

Miinukset: the hotel urgently needs a good manager especially for the organization of all staff (except the reception desk). The food at the restaurant with the signature of the celebrity chef is desperate.

Plussat: Service

Miinukset: Bath difficult to get in

Plussat: Excellent location Very well trained and kindfull staffs

Miinukset: It was a little old and small

Plussat: Location

Miinukset: Deluxe room: Small & outdated Wall view Breakfast

Plussat: Staff very good, very clean easy to get around Trams just across the Road Airport shuttle also leaves from the station

Miinukset: 30 minute walk to the centre

Plussat: Lovely hotel. Beautiful reception. Feels like a little boutique hotel. Rooms clean and a good size with coffee machine also. Beautiful staircase on the way up to rooms also.

Plussat: Friendly check in, Room was cool, clean, quite and comfortable

Plussat: Staff

Miinukset: Distance from centre

Plussat: Staff very friendly and helpful

Plussat: Very convenient for the train station. Interior of hotel was pleasant. Staff friendly.

Miinukset: No balcony, views not good, a bit far from main city attractions.

Plussat: Perfect location for staying when planning to leave early by train. Quiet, comfortable room with excellent air conditioning and early breakfast. The staff was helpful

Miinukset: The room was small, but functional

Plussat: Great hotel to explore Bordeaux, good transport links (trains, trams and buses from Gare st Jean) nearby, very clean and the most helpful and charming staff. My second visit this summer, and would happily visit again.

Plussat: It was clean, comfortable and great location for what we needed. Staff were super friendly and helpful. Breakfast was lovely with plenty of choice.

Miinukset: Nothing it was great.

Plussat: Nice hotel, helpful staff, a little walk from the main attractions but there are very good buses /trams so it wasn't an issue.

Plussat: even though the rooms are quite small, the setup of the room is quite lovely and there is place for all the amenities (the one that I like the most was the small fridge with lovely red wine)

Miinukset: the plastic wine glasses, it should be glass no plastic!!

Plussat: Great location

Miinukset: Poor check in experience with long delay and no explanation

Plussat: Everything

Miinukset: Nothing

Plussat: Hyvä sijainti, monipuolinen aamiainen, kaunis ja siisti huone.

Miinukset: Äänieristys viereiseen huoneeseen oli lähes olematon.

Plussat: The location

Miinukset: Getting lost from the bus from the airport once we got into town

Plussat: Great location. Fantastic staff and we had a wonderful evening meal.

Miinukset: Nothing. All good

Plussat: Personnel

Miinukset: Nothing

Plussat: Loved the location of the hotel as well as the bar/restaurant and cigar room (very nice). Very charming hotel.

Miinukset: Room and bathroom size are very small. AC didn't keep room cool enough. Gym is also very small and limited.

Plussat: Both the room and staff were wonderful. Location perfect. Great neighborhood and central to everything.

Plussat: The hotel perfectly placed for all the central sights. On arrival staff dealt with all our questions and could not have been more helpful. We would definitely stay again.

Miinukset: Nothing

Plussat: There was an error with our booking but it was handled very well by the proprietors so we enjoyed our stay although the room was minute.

Plussat: Great hotel in an ideal location. Johan at reception was particularly helpful. He organised a wine trip for us.

Plussat: Reception staff were amazing. Very hospitable, Uber friendly and helpful. Good tips for where to visit whilst in Bordeaux ranging from restaurants to cool neighbourhoods to activities. We had an amazing time in Bordeaux.

Miinukset: The hotel was very expensive and for the price I would have expected better size room and better coffee making facilities.

Plussat: Location, design, spaciousness, room design

Miinukset: Nothing

Plussat: Beds were great as were the adjoining rooms. Shower was amazing and rooms very spacious!

Miinukset: Room not very clean. 1 dirty sock found on floor behind curtain....not ours.

Plussat: I loved the design of the room and the amount of space available at the room. Baby bed was ready after requesting also spare towels for the baby, great service! My kids loved it.

Miinukset: Even though breakfast was included in the price, the hotel do not prepare breakfast picnic bags for the early leavers. That would be a great improvement for the establishment. Also the booking webpage says booking a spot in the parking is not possible/necessary but in reality you need to do that in advance. I finally parked outside.

Plussat: Breakfast was excellent

Miinukset: Room smaller than I thought from the pictures. Not sure if there was a restaurant there. Bar wasn't open !! I think again I wasn't sure.

Plussat: Very chic and comfortable - shower was amazing and bed was excellent.

Miinukset: Air conditioning in the room was quite noisy

Plussat: Yes. Breakfast was good service was good indeed

Miinukset: Nothing really.

Plussat: Very well appointed, spotlessly clean and a few seconds walk from the Rico. Would have no hesitation in recommending this hotel.

Plussat: I liked everything, the beautiful room, the elegant bath, the staff, the breakfast, the parking, and the availability of city transportation right in front of the door..

Plussat: I was worried initially about the location being "far" from the city center by foot, but I loved the location. Many eating options. A cute neighborhood near there. The Hangars right there. It was great, and the tram is right at the hotel and just a couple of stations from the city center, which is quite crowded.

Miinukset: I really liked everything. The breakfast was particularly good.

Plussat: Very central location and within walking distance of most sights. Or you can take tram or riverboat. The hotel has recently been renovated to a high standard Rooms of standard size rather than large Very good breakfasts from freshly squeezed orange juice to local pastries and usual fruits and cooked breakfast Staff very friendly and helpful

Miinukset: Nothing in particular. . ( it didn't affect us but the whole area is virtually car free. So you will probably need taxi / public transport to get there.) If there were English news programmes on tv we didn't find them . One of the two showers a bit temperamental

Plussat: superb quiet central location Amazing generous breakfast Helpful courteous staff Room and hotel provided all necessary amenities. Comfortable bed/ good toilet design/ good use of room space Pastries and apples and water daily

Miinukset: Nothing

Plussat: There was a wide choice of food for breakfast which was tasty and plenty to eat. The location was brilliant as it was only a few mins walk from tourist spots. It was also quiet both inside and out as it was located in a small street. The staff were very helpful and spoke English! The shower was brilliant too.

Miinukset: The only thing I didn't like was the small lift particularly with large bags.

Plussat: Kaikesta muusta!

Miinukset: Kokolattiamatto

Plussat: Location to the city situated in traffic free street & good breakfast

Miinukset: Bedroom very small

Plussat: Amazing location in old town. All pedestrian areas. Highly recommend!!!

Miinukset: View from hotel room was not great but that was expected.

Plussat: Erittäin hyvä sijainti sekä aamupala

Miinukset: Hotelli on eko-hotelli, joten lakanoita ei vaihdettu kuin joka 3. päivä.

Plussat: Well above expectations all the way around but the breakfast was spectacular! Never seen an included breakfast so lavish!! Breakfast was not only delicious but plentiful with every food group represented in abondance. Decor was adorable, cozy, and tasteful. What a pleasant surprise!

Plussat: The entrance to the hotel was lovely with a delightful grand staircase. The staff were friendly and happy to help when there was an issue.

Miinukset: The bedroom was a little disappointing as the decor looked as if it was trying to be modern but which already looked tired. Our bathroom smelt of pee when we got there and required a second round of cleaning. Even though it was much better after the cleaners had been again, there was still a faint smell. Thankfully we were only there for one night. The breakfast buffet was also disappointing as the coffee was awful, oranges were not fresh, first batch of croissants were too dry, and no warm options. However, there was plenty of choice.

Plussat: Everything was perfect. Hotel staff was great. Rooms and bed were great. The breakfast which was included was delicious.

Miinukset: Nothing

Plussat: The location of the hotel is great,close to shopping, Breakfast was lovely and had many selections to pick from. The rooms were contemporary and clean and big enough.

Miinukset: Although the location of this property is wonderful, there is NO place to put your car to empty luggage. The streets do not allow to park any where to unload. We did so illegally! The lot for parking is 5 blocks away and if you have a bit of baggage you will have to wait in this lot for the 1 elevator to stop on your floor hoping there is no one else on the elevator so you can get in. It took forever for our entire party to go to the main level(street). They were 5 levels down. There is no valet at the property. That was also a negative! This hotel was super busy and there was 1 young girl to handle it all. Frustrating for her and us as well. The air conditioning works on a key card. Fabulous for savings electric, but not so great to cool down a sunny room. I recommend the hotel if you travel light and not during hot weather!

Plussat: Location is perfect.

Miinukset: The variety of breakfast could be better. Unfortunately, I found a couple of mosquitoes and fly in a restaurant and at the top of the breakfast cake!!

Plussat: The hotel has a homely feel, situated in a quaint alley. Our suite was spacious with a very large double bed. The bathroom was well equipped and roomy and it was nice to have a separate lounge to sit and read. The location was excellent. The breakfast was enjoyable.

Plussat: Staff and location was excellent

Miinukset: Nothing

Plussat: Great space in the room. Lovely old hotel. Breakfast see you nice and staff lovely

Miinukset: Air conditioning did not work and the room was super hot. The girl on overnight duty brought me a fan which helped

Plussat: The suite we had was absolutely sensational. Had two double bedrooms, conservatory, sitting room, office area and 6mx3m v.high spec bathroom. Bordeaux is finest historical city we've visited, with many cultural and dining treats.

Miinukset: I suppose 'facilities', but not of interest to us.

Plussat: Hotellin sijainti oli mahtava, keskustan kaupat ja ravintolat lähellä. Rakennus on kaunis ja Superior-huone tilava. Sänky oli hyvä. Aamiaistyttö erityisen ystävällinen ja iloinen. Kaksi pientä vesipulloa kuuluivat huoneen hintaan, samoin ilta-aikaan huoneeseen tuodut macaronsit. Aamiaisella lasi tuorepuristettua appelsiinimehua.

Miinukset: Harmillista, että moitittavaa on niin paljon. Aamiaisen kahvi tehtiin suuriin kuppeihin pienellä masiinalla ja maito tuotiin erikseen pitkän odottelun jälkeen. Kahvi oli luokattoman huonoa. Hedelmäsalaatti oli minikokoiseen tuikkukynttilän lasia muistuttavaan astiaan pilkotut muutama pikkupala cantaloupe-melonia ja pari pientä palaa parhaat päivänsä nähnyttä omenaa. Munakas oli kuivaa ja pekoni kylmää. Ne piti erikseen pyytää. Moni ei varmaankaan ymmärrä pyydä, jos ei ole nähnyt huoneen tiedoista, että kuuluvat aamiaiseen. WC:ssä ei ollut lainkaan tuuletusaukkoa eikä käsienpesuallasta (yleistä ranskalaisissa kodeissa, mutta hankalaa hotellissa). Hotelli tiesi, että oli syntymäpäiväni, mutta ei ottanut sitä lainkaan huomioon, ei edes sanallista onnittelua aamulla. Kylpytakeista toinen vaikutti käytetyltä, samoin yksi pyyhkeistä. Kylpytossut tuotiin vasta useampaan kertaan pyytämällä ja silloinkin respa totesi, että huoneessamme oli kyllä ollut sellaiset. Kylpyhuoneen lasiovessa oli edellisten asukkaiden sormenjälkiä. Olin pyytänyt rauhallisen huoneen ilman höyhentyynyjä, mutta saimme huoneen vilkkaan kadun puolelta, sängyn päällä suuri höyhenistä tehty lampunvarjostin! Oma virheeni oli, etten ollut ilmoittanut hotellille etukäteen, että pelkään hissejä ja rappuja, joista näkee alas (korkeanpaikankammo). Huoneeseen (3. krs) meno ja sieltä poistuminen oli siis aina yhtä tuskaa. Hotellivirkailijanaisen asenne tilanteeseeni oli kylmä ja tyly. Kun jätimme lähtiessämme muutamaksi tunniksi kalliit laukkumme respaan, toinen respavirkailija pyöritteli silmiään, kun pyysin kuittia laukuista. Laukut olivat pienen huoneen sivustalla niin, että kuka tahansa olisi ne voinut viedä siitä mukaansa. Hotellilla olisi edellytykset enempään. Nyt tuntui, että nuori henkilökunta puuhaili itsetyytyväisesti omiaan ilman manageerausta. Hotellia ei tunnu johtavan kukaan.

Plussat: The room and staff

Miinukset: No A/C

Plussat: Loved the staff, the room, the location

Miinukset: Nothing

Plussat: A beautiful and characterful hotel set in a great central location.

Miinukset: nothing

Plussat: Location and old french shabby chic

Plussat: Location. Good size, lovely building

Miinukset: Air con wasn’t very good, blinds broken in bathroom

Plussat: Sijainti erinomainen, keskellä kaupunkia. Etäisyydet nähtävyyksiin lyhyet.

Miinukset: Kolmesta yöstä kahdessa esiintyi rauhattomuutta, onneksi vain lyhyen aikaa. Lähtiessä vastaanoton mies sanoi, ettei voi veloittaa yöpymistä Visan creditiltä, koska se kuulema palauttaa rahat meille. Tinkasimme vähän aikaa ja lopulta vastaanoton toinen työntekijä veloitti yöpymiset sujuvasti credit puolelta.

Plussat: We thought that Hotel was very nice and liked the location

Miinukset: Navigating the one-way streets and finding a place to park to drop off the bags was a little difficult.

Plussat: The room was quiet, clean, comfortable and staff was helpful and kind

Miinukset: I was in a twin (single bed) room, but I knew that and for the price it was ok

Plussat: Good location with well appointed rooms.

Miinukset: Moved room because the first only had a slit window at floor level. Felt we should have been asked whether this was acceptable. No problem changing room .

Plussat: Delicious breakfast. The location is great. Easy walk to all the sights and transportation.

Miinukset: Everything was perfect.

Plussat: Great location, size and comfort

Miinukset: Nothing

Plussat: Good location, near points of attraction

Miinukset: Room too small

Plussat: No breakfast, great location.

Miinukset: Carpet and bathroom, required a deep clean.

Plussat: Palvelu oli erittäin hyvää ja ystävällistä. Sain ensin huoneen kadun puolelta, joka osoittautui todella meluisaksi paikaksi nukkua, mutta heti asiasta kerrottuani huoneeni vaihdettiin ja loput yöt nukuin makeasti sisäpihan puolella hiljaisuudessa.

Plussat: Very pleased with the staff on Reception and they offered us some good advice during our three night stay. Location of the hotel was excellent and it was comfortable and the rooms were very clean. Nice bar area to relax in after an evening meal.

Miinukset: The breakfast was ok but we would have liked more variety on offer. No draught beer on tap in the hotel bar only bottled beers available. Wine on offer was again ok and shorts were available. Newly refurbished bar area and it was comfortable and nice to relax there.

Miinukset: In room 105, we couldn't lock the main door from inside.

Plussat: Location

Miinukset: Parking our car in city garage and having to carry our luggage through town and over hotel stairs.

Plussat: Very comfy rooms and friendly Staff. Very quiet and perfect for a good rest. Good tasty breakfast. Central location with parking close by if you rent a car. Overalll great experience.

Miinukset: Very small details. Mirrow in the room unuseble. Nothing to eat at some times of the day. Nothing very annoying as Staff always come up with some solution.

Plussat: The staff at Le Boutique was fabulous. They went beyond our expectations to help us out when we left a package on the train. They tracked it down and had it returned to us. It was a WOW experience for us. Wonderful staff.

Miinukset: No

Plussat: Last minute booking. Lovely property in a great location. Hot tub is a nice touch. Staff were really friendly and helpful. Parking close by.

Plussat: Location

Miinukset: The buffet breakfast was a huge disappointment considering everything else about the hotel and certainly wasn't worth 17 euros per head

Plussat: Perfect central location, friendly staff. Only stay one night kid of "on the go". You will not be disappointed!

Plussat: Lovely small hotel, good location with very friendly staff

Miinukset: We were in a room above reception - which was a little noisy when guests were dragging their cases across the cobbles at 6am. We mentioned it to the hotel and the could not have been more apologetic.

Plussat: Friendly and helpful staff. Room we were was well finished and very comfortable.

Miinukset: Lift wasn’t working (but expect that will be rectified).

Plussat: The service as very good - extremely friendly and helpful.

Plussat: -Very nice boutique hotel. -Exceptionally nice staff. -Rooms are good size with nice high end furniture. -Excellent location. -Parking few steps from the hotel with a discount price for guests.

Plussat: The staff were exceptionally friendly and helpful. The location was excellent. The apartment was spacious for our family of 4 and had everything we needed. The air conditioning worked really well which was great because there was a heat wave that week in Bordeaux.

Miinukset: A few capsules of long life milk for the tea and coffee facilities would have been great.

Plussat: Ideally situated for the major sights of the old town.

Miinukset: A tad expensive but worth it.

Plussat: Nice girls of the reception

Plussat: Perfect location

Miinukset: Noice from street

Plussat: The location is very central and only a short walk from the cathedral and other main sights. The room was spacious and comfortable and breakfast was good value. The secure parking is very close and well worth booking.

Miinukset: We stayed on the top floor and there is no lift, so it is quite a long climb with suitcases. But this is a characterful old property and so it's no problem if you are reasonably fit.

Plussat: Location and parking were great

Miinukset: If you have a room facing the street you may need the earplugs provided.

Plussat: I loved the location and the nice, welcoming staff.

Miinukset: The bed was ok; not super comfortable but not awful. And the hallway smelles like cigarette smoke in the morning.

Plussat: Arty part of town very central, charming building, boutique hotel feel. Friendly helpful staff.. very satisfied with our stay.

Miinukset: Closed until 3.30 pm so we had to kill time, but such a lovely place.. worth the wait.

Plussat: Central location. Good breakfast. Rooms clean and tidy.

Plussat: Good location, nice host, genuin apartment

Miinukset: Very pricy despite very nice hospitality

Plussat: Liinavaatteet ja pyyhkeet hohtavan puhtaat. Pöytiin tarjoiltu aamiainen monipuolinen ja herkullinen. Hyvä sänky ja tyyny. Tyylikäs. Erinomaisen ystävällinen palvelu ranskaksi ja englanniksi. Vanhan talon charmi!

Miinukset: Ovenlukko temppuili, mutta korjattiin. Sängyn vierusmatot ehkä uusimista vailla.

Plussat: Good breakfast and nice to be served at the table as opposed to self-service. Great location - handy for the museums, restaurants and city centre. Double washbasins in spacious bathroom.

Miinukset: We booked a suite which was really just a good sized room. Rooms are described as air-conditioned whereas the portable machine could not be used whilst the room was occupied due to the noise. As reception was closed between 12.30 and 15.30, we were unable to store our luggage until our departure for the airport so had to drag a large suitcase around the town. Room was exposed to flat opposite so had to keep shutters closed and light on - some semi-opaque or voile curtains would have afforded more privacy.

Plussat: Fabulous place! We were given the junior suite at the top of the building. Absolutely gorgeous and very spacious. Fridge, kettle, wine glasses, opener, coffee maker provided. Gregory couldn't have been nicer. There is a private garage for 4 cars. You need to request a space for €15 per day. We only stayed one night so that was fine but could be expensive if staying longer. Light but lovely breakfast provided..

Miinukset: Nothing really!

Plussat: The location was very central and ideal for exploring the old town

Miinukset: The air conditioning unit in the bedroom was very noisy it made it difficult to sleep. The location was ideal very central for exploring the old town.

Plussat: Overall cleanliness...the whole place was spotlessly clean and as one other reviewer noted smelt like a Spa! Beautiful decor too! Location was excellent! It was very peaceful...which is why i would have liked to relax and unwind with a glass of wine longer than 8 pm! Breakfast was delicious!

Miinukset: Although staff very polite didn't exactly stretch to give five star customer service. Lots of notices everywhere with don't do.... No lift. As a 67 year old a little daunting. The terrace was wonderful but bar closed at 8 pm. We weren't allowed our own drinks so nothing after that. As a single elderly traveller i was looking forward to unwinding in the beautiful garden.

Plussat: The whole experience was great, the staff were so lovely, fabulous breakfast with amazing bread and croissants. The hotel is in a very convenient location, very clean and we especially enjoyed sharing a bottle of the house wine which Was served to us in the garden. We asked a member of staff if the hotel was family run as they were all engaged in ensuring everyone had a great experience....surprisingly it's not....just shows how great the culture is!

Plussat: Everything! A small boutique hotel in a great location in Bordeaux with lots of attention to detail. A lovely outdoor terrace area for chilling out with a glass of wine (or two!) In the evening. Already booked to return!

Miinukset: Nothing!

Plussat: Very helpful and friendly staff. Perfect assistance either for finding a parking for the car as the whole city centre was blocked for on going works as also spoiling us to come back from rhe door and open a bottle of rose for us in the afternoon so we could enjoy the quietat and provansal chick of the beautiful garden in the heart if the city centre. Thank you for that!

Plussat: A super little hotel, full of charm. Spacious shower and quality products. Excellent breakfast.

Miinukset: Nothing!!

Plussat: Very clean and well decorated . Staff generally friendly and helpful. Good continental breakfast for 12€ extra.

Miinukset: This hotel has a policy that guests are forbidden from drinking wine inside their own guest bedroom unless it has been purchased from the hotel. We were advised of this in emphatic terms and we obeyed the rule. We have never encountered such a rule in other hotels. Also the bathroom in our room was very small and cramped.

Plussat: Very chic

Miinukset: There wasn’t anything to not like

Plussat: Really lovely small hotel. Peaceful, al fresco breakfast in leafy courtyard and I loved the eclectic soft furnishings and bric-a-brac. The breakfast cost 12 Euros and, personally I found it perfect. Freshly squeezed OJ, fresh croissants and bread. Fresh

Miinukset: Unfortunately we were given a room where the air con didn’t work, so had 2 sleepless nights before they moved us on our last night to one with working AC, which meant we had a good night’s sleep before flying home the next morning.

Plussat: We had a room off the terrace which meant that we could have breakfast on our own small patio and drinks there on the balmy evenings. We were there in 40 degree heat and the airconditioning was fantastic and very quiet. We also liked the breakfast.

Miinukset: Internet availability was good but not great for working remotely.

Plussat: Don't think anything was to my liking! Air conditioning was working... but needed.

Miinukset: Very unwelcoming entrance. Obvious need for security with code locks and video cameras. Code changed without informing guests. No staff after 8 pm. Small room and bathroom without ventilation. No parking. Difficult to find using Sat Nav.

Plussat: Location was perfect. Hotel & staff were lovely. Would have had top marks if it had a bar as i thought was detailed in the original specification & we didn’t have a mosquito in our room that feasted on my husband every night.

Miinukset: Resident mosquito in room 310.

Plussat: The location was amazing. Less than 5 minute walk to the tourism office and the opera. Staff was incredibly friendly and helpful. They let us check in early and held our bags for us on the day of our checkout.

Plussat: Clean good service Chloe at the front desk was very helpful and always cheery. She tried to help with our lost luggage .

Plussat: Room good though got a small one, personnel was nice and helpful

Miinukset: Small and awkward lift, breakfast room too tiny

Plussat: Fantastic location, very helpful and friendly staff

Miinukset: Room was very small with not a lot of room for luggage

Plussat: Hotel had been recently remodeled in lovely Art Deco style. Small but nice rooms with nice touches

Miinukset: Appeared to have only one elevator which was programmed to always sop at 2nd floor reception whenever called. Lengthened waits unnecessarily

Miinukset: room was too small

Plussat: Location is excellent .Staff very friendly and helpful

Miinukset: Closet very small. If you have jackets , no way you will be able to put it in the closet.No space even for your cloth. In the first day we left our room at 8 am, came back at3:45pm, room was not cleaned. Also, breakfast room very small, if you are overweight you will not fell comfortable, specially when other people came to eat. Once, we had a breakfast in the hallway, because, it was no place for us to eat.I almost forgot about your horrible elevator. You have to wait it always, size very small

Plussat: Very central

Miinukset: Rooms very small

Miinukset: The full breakfast for 17E was a glamorous continental breakfast, no hot food. We couldn’t get or buy just a croissant, but pastries and croissants were offered later for free. No ice available. No bar or lounge, just the small room they call a lounge/bar which is used for breakfast. Rooms are very small. We got the larger comfort room and it was small. No where to store clothes. We lived out of our suitcase for 3 days. No upgrade offered because we didn’t book through their website

Plussat: Mahtava sijainti. Siisti ja hiljainen,

Plussat: Staff super friendly; bed comfy, bathroom very big with fantastic shower. Absolutely loved our stay here

Miinukset: Some machines in the gym weren’t working Hair dryer not great