Bordeaux hotellia

Plussat: VERY LOVELY ROOM!!!!! we love our room and we have snapped a lot of photos for our memory in the room. The bedroom is also well equipped with everything, from the preparation of the room to the friendliness of the staffs, everything was great!

Miinukset: Hotel room price was very high for that location and it is far from the city centre.

Plussat: The food

Miinukset: Being asked to rate the experience twice before it began and ended

Plussat: It was an awesome experience, breakfast was so elegant, dinner at the Michelin restaurant was amazing, everything, welcome, staff, rooms, definitely we love to come back.

Miinukset: Nothing, everything was perfect.

Plussat: Staff and the quality of the rooms

Miinukset: No bar for the guests or meeting area it’s a 2 star Michelin restaurant with 6 rooms and nothing else.

Plussat: Everything about it was amazing. Despite being in the city it still managed to capture the feel of a country chateau. Staff were wonderful in all respects. Would love to return.

Plussat: Everything about it is first class, yet completely unpretentious. Nobody will be disappointed. Very pleasant and friendly team. Beautiful room, fantastic dinner.

Plussat: Everything. Location, cleanliness, facilities, good communications, good wifi, carefully thought out decor, warm atmosphere, value, you name it.

Miinukset: The only thing was the strong bread smell wifting upstairs from the Boulangerie. But it was really minor, a slightly open window fixed that and all the rest was ample compensation.

Plussat: The apartment was situated in a quieter area of Bordeaux and just a short walk from the nearest car park. There were a few local restaurants nearby. The Cité du Vin and other main attractions were was just a leisurely stroll away.

Miinukset: We didn’t mind but I could mention the apartment is on the third floor with no lift and the stairs were stone and little steep.

Plussat: The location was great, the room was very clean and well appointed. This was exactly the stay I was looking for - charming, stylish, clean and right in the center with walking distance to all key cultural attractions. I liked the balcony and a view from windows. Convenience of restaurants downstairs, great bakery, many coffee shops in the morning, everything is right there for a perfect start of the day. The host was very friendly and helpful. You do not need a car to get around Bordeaux.

Miinukset: Car parking was additional $19 per day and a bit complicated in a multi-story parking couple blocks away. The smell of a bakery directly downstairs was rather strong at times, especially early in the morning. We ended up opening windows to let the fresh air in and it worked out fine for us. The bakery was great though, so I am not complaining, but I could see how some may be bothered by it.

Plussat: We’ve stayed at CHEZ DUPONT before and consider the location superb. Wouldn’t stay anywhere else in Bordeaux

Miinukset: Nothing frankly.

Plussat: It was a fabulous place, so close to walk to downtown, comfy bed, very, very clean and the Welcome Master of the House was extremely courteous, helpful, and punctual ! We'd go back in a heartbeat! This place as well as Bordeaux is "Hidden Gem" - off the usual tourist route -- but fabulous in any kind of weather!

Plussat: Absolutely charming place, comfy bed, lovely helpful owner. Thank you Pierre. I would recommend this place to anyone.

Plussat: Location was amazing. Walking distance to everything but also so many public transport options within 100 m. Easy to access from airport with public transport (bus 1 followed by bus 4 or 15) Clear access instructions so I could get in even when no one was working at the property. Spacious room with fridge and some snacks and refreshments provided.

Plussat: I booked this place for my parents; they cannot stop raving about it. They described it as one of the best places they have stayed at (and they are well-traveled)! They loved the layout of the room as well as the breakfast, and found the staff outstanding. They mentioned being so well taken care of. They were very sad to leave, and hope to be back one day. This also means I will be definitely booking there if ever I am in Bordeaux!

Miinukset: Nothing! They loved absolutely everything about their stay!

Plussat: The room was very spacious and comfortable and we were fortunate to have French doors that opened to a private terrace. The staff were wonderful in providing excellent restaurant recommendations and reservations. We were also able to purchase tickets to the Cite du Vin directly from the hotel.

Plussat: Beautiful apartment, gorgeous garden patio, outstanding breakfast during the whole day, help and hospitality.

Miinukset: -

Plussat: One of the most unique hotels we’ve had the pleasure to visit. An old maison that has been totally renovated with high end amenities. Exquisite decor and art throughout. Air conditioning worked well in hot weather. Staff extremely accommodating; able to park our minivan on site. Breakfast was fresh and individually prepared. On our second visit we were upgraded to a wonderful suite. Highly recommend this establishment.

Plussat: Elegant, welcoming, stylish and comfortable . Friendly staff. Will definitely consider staying again if in the area and recommend to friends

Miinukset: Service bit hit and miss first couple of days. Ordered breakfast in my room first morning but didn’t turn up. Asked for hot milk with coffee got cold but only once Slightly limited evening food menu and didn’t change during stay

Plussat: Lovely people, beautiful building and room, great home made food

Miinukset: Narrow entrance to get car in to parking space.

Plussat: all fantastic - lovely staff

Plussat: Very nice hotel that’s small and intimate. The team are super helpful and really made our stay perfect.

Miinukset: Wifi was a little flaky.

Plussat: The bed was great. Access from parking to room was easy.

Plussat: Rooms were clean and comfy

Miinukset: The air conditioning and some naughty insect bites!

Plussat: Location, bed, parking

Miinukset: Cleanliness

Plussat: Modern big and clean apartment. We really enjoyed staying here. They also have a extra room for our bicycles.

Miinukset: All was excellent

Plussat: Tehtiin itse aamiainen, kun pikkukeittiö käytössä. Helppo liikkua, kun raitiovaunu meni vierestä ja päivälippu 4,70.

Plussat: A little out of the city and the far side of Chartrons but still walkable. Right next to tram stop and around the corner from small supermarket.

Plussat: Staff were excellent, restaurant good

Miinukset: WIFI was terrible, weak and kept dropping. Our room was supposed to be Superior but it was tiny with no view.

Plussat: Fabulous restaurant and wonderful staff.

Plussat: Very convenient for the centre.

Plussat: Location was amazing as were all the staff.

Miinukset: the roof top bar was open to non guests and we struggled to get a seat on a couple of occasions,

Plussat: Perfect location Clean Friendly stuff

Plussat: Everything

Miinukset: Incorrect room allocated on arrival but sorted on approximately 30 mins

Plussat: Every thing was perfect, i can not wait to go back,

Miinukset: nothing

Miinukset: Vanhanaikainen

Plussat: Location and responsiveness of the staff cant be matched. Just superb! Manone helped at the reception, and was by far the best welcome Iv'e had in years. I also went to the roof top and all interactions were perfect. I will definitely be back soon.

Miinukset: Nothing

Plussat: Location

Miinukset: Deluxe room: Small & outdated Wall view Breakfast

Plussat: Lovely room, great bathroom and huge comfy bed. Friendly helpful staff and nice to have breakfast in room. Good location 30 minute walk from centre or 10 minute tram from right outside.

Miinukset: Breakfast was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing as hoped for nice cocktails.

Plussat: The bed was comfortable and the room was clean but we were not told that this is a training facility for hospitality students. With that in mind you might expect higher than average service? No, just swarms of students in front of the building and rushing down hallways to make classes, posters on walls and doors re: curriculum and advertising careers. Although the staff at reception were polite and accommodating, It was an unexpected experience.

Miinukset: The hotel is not in a pretty part of the town. Next time we will opt for closer to the Villiage center, within walking distance to the better restaurants, the fountains and markets.

Plussat: Breakfast was awful. And they asked me to pay for it as well (which i refused) on top of a very heavy nightly rate

Plussat: Comfortable modern hotel with excellent facilities. Very good location.

Miinukset: Nothing

Plussat: Beautiful rooms, friendly people, good access to the city

Miinukset: Shower which was high tech only gave slow water. Perhaps due to 4th floor!

Plussat: Very nice and clean rooms, big. We were with baby and we felt so comfortable. Bath ist great. The service is top - nice, young helpful guys. The restaurant is very stylish. The concept with the touristic school seems to work perfectly

Plussat: Loistava aamiainen ja henkilökunta joka puhui myös hyvin englantia

Miinukset: -

Plussat: Very young staff but very professional and extremely nice. the room was clean and beautiful. huge and tasty breakfast

Miinukset: pillows were a little uncomfortable on my opinion.

Plussat: Staff very good, very clean easy to get around Trams just across the Road Airport shuttle also leaves from the station

Miinukset: 30 minute walk to the centre

Plussat: Location, breakfasts

Miinukset: WiFi problems

Plussat: Great location and very helpful staff

Miinukset: Rooms very small and had mosquitos while we were there

Plussat: Easy to get the hotel. Friendly, helpful and knowledgeable staff.

Miinukset: The smallest room we have ever had. Toilet and bathroom dangerously small.

Plussat: Comfortable and very convenient location just 200m from Gare St Jean. But the best thing is the staff. We stayed when SNCF drivers called a lightning strike. We were struggling then to get home. Reception took time to search travel options for us when most trains were cancelled and even called us later in the morning to tell us they had found a ride on BlaBlaCar for us. That's definitely going the extra bit. Many thanks to the particular receptionist who did that!!!

Miinukset: Just the one thing. I think that 16 euros for breakfast is a bit steep. We went out though to one of the cafes just moments walk away.

Plussat: Staff were very helpful and happy to help with extra requests. Very close to the train station and light rail.

Plussat: The staff were very friendly, extremely helpful and offered lots of information.

Miinukset: May be a clearer explanation at booking stage on the room set up. I had to email to check about the adjoining room set-up - ie was each room en-suite.

Plussat: Nothing

Miinukset: BF items and area

Plussat: Location, design, spaciousness, room design

Miinukset: Nothing

Plussat: Cleanliness

Plussat: Breakfast was excellent

Miinukset: Room smaller than I thought from the pictures. Not sure if there was a restaurant there. Bar wasn't open !! I think again I wasn't sure.

Plussat: OK Good size bedroom

Miinukset: There was no sitting room, bar was shut down - not good for a 3 star hotel Had to pay additional deposit of 100€ - not returned until after11 days - disgraceful !!

Plussat: Very chic and comfortable - shower was amazing and bed was excellent.

Miinukset: Air conditioning in the room was quite noisy

Plussat: easy access to the city centre with the tram very close by

Plussat: Within walking distance to everything, great breakfast selection, very comfortable rooms, friendly staff

Plussat: Centre Ville locatioin was ideal for our purposes: handy to cultural attractions, restaurants, tram, etc. The ground floor facilities are attractive. Excellent breakfast buffet (but with awful folding chairs at the tables). Staff not very gracious, but helpful with train bookings, etc.

Miinukset: The rooms may be eco-friendly, but they are not very attractive or user-friendly (e.g. no drawers or shelves on bedside tables; clumsy barrier between bed & bathrooms. The main drawback was a late evening fire alarm that required us to hang out in the lobby for 75 minutes -- with no apology -- much less a free glass of wine -- from the staff.

Plussat: Kaikesta muusta!

Miinukset: Kokolattiamatto

Plussat: Aamiainen oli monipuolinen, hotelli oli erittäin siisti ja tosi hyvä sijainti vanhassa kaupungissa; rauhallisella poikkikadulla mutta lähellä ostoskatuja ja nähtävyyksiä. Suosittelen!

Miinukset: Kaikki sujui hyvin.

Plussat: Erittäin hyvä sijainti sekä aamupala

Miinukset: Hotelli on eko-hotelli, joten lakanoita ei vaihdettu kuin joka 3. päivä.

Plussat: The Best Western Grand Hotel Francais is in a choice location. In each direction are options for the tram and pleasant squares/places with many choices of cafes and restaurants. The tram access was especially valuable and so easy to use with a pass.

Miinukset: The opaque doors of the bathroom are attractive but create a lighted box at night when one uses the toilet. Not a lot of privacy, either.

Plussat: Everything. Location was perfect. Our stay here was lovely. Room was modern and very comfortable and bathroom was also modern and well appointed. Breakfast was a full buffet and excellent. I would stay here again and recommended to friends!

Miinukset: Nothing.

Plussat: The doors opened on to a small balcony. Street was quiet and we'll located.

Plussat: Great Location

Plussat: Everything. Great breakfast and location.

Miinukset: The wifi. Need to reconnect everytime

Plussat: Location

Miinukset: Room was uncomfortable and small for what we paid.

Plussat: Location was perfect. Breakfast choices were limited as well as the breakfast staff.

Plussat: The staff at Le Boutique was fabulous. They went beyond our expectations to help us out when we left a package on the train. They tracked it down and had it returned to us. It was a WOW experience for us. Wonderful staff.

Miinukset: No

Plussat: I would have love to stay more nights! It is a very charming hotel, and the reception staff is the most welcoming and helpful you'll ever meet. Thank you again for making my stay so valuable and memorable.

Miinukset: Nothing

Plussat: Suite was very nice. Staff great. Location very good.

Plussat: The service as very good - extremely friendly and helpful.

Plussat: Great location and exceptionally friendly staff. The common areas were lovely.

Miinukset: The room was a bit stark for the price when compared to the five star hotel In Bordeaux where I stayed much less expensively at the end of my trip. I was surprised by the value discrepancy. The comfort issue that could be easily improved is to offer several types of pillows rather than only the firm foam that was in my room. That said, I felt that my room was very clean and the mattress and linens were quite comfortable.

Plussat: So helpful and friendly staff. Amazing comfortable bed! Great location for sight seeing shopping and just having a wonder.

Plussat: Staff was the best. Friendly and helpful from front desk to the wine bar. We felt completely taken care of here for our short stay.

Miinukset: We left a power converter and iPhone cord behind and didn’t hear back after our inquiry. Not a big deal...we’d choose to stay again next time.

Plussat: Helpfulness of the staff iin indicating what to see and how to get there.

Miinukset: Having to cross an open courtyard to getb to reception and breakfast.

Plussat: Location was perfect, walking distance to most of main sites

Plussat: Great front desk team, very helpful. Great location. Although close to the center , very quite

Plussat: The location was amazing. The room was very well designed and the cleanliness extraordinary. Very quiet all the time. just made at our taste.

Miinukset: the room was a little bit small. we knew it before we ordered but of course it ' s always a bit difficult to manage in a relatively small room.

Miinukset: The full breakfast for 17E was a glamorous continental breakfast, no hot food. We couldn’t get or buy just a croissant, but pastries and croissants were offered later for free. No ice available. No bar or lounge, just the small room they call a lounge/bar which is used for breakfast. Rooms are very small. We got the larger comfort room and it was small. No where to store clothes. We lived out of our suitcase for 3 days. No upgrade offered because we didn’t book through their website

Plussat: The hotel is located very close to city center, but in a little street therefore the room was very quiet. Breakfast is delicious for starting the daily tour in Bordeaux.

Plussat: The location is perfect. The standard of accommodation and facilities is high, worthy of 4 star rating.

Miinukset: We were confused about the second address as we did not have access email. Would have liked the notification as a text to phone. The breakfast wasn't that good, No toast! But that was not a problem as many breakfast alternatives within 5 minutes walk.

Plussat: Breakfast buffet was fine - not easy to get a bowl of cereal elsewhere! Fantastic location close to the central square

Plussat: This hotel is good for sightseeing near opera.

Miinukset: A little bit far from public parking.

Plussat: Sijainti erinomainen, keskellä kaupunkia. Etäisyydet nähtävyyksiin lyhyet.

Miinukset: Kolmesta yöstä kahdessa esiintyi rauhattomuutta, onneksi vain lyhyen aikaa. Lähtiessä vastaanoton mies sanoi, ettei voi veloittaa yöpymistä Visan creditiltä, koska se kuulema palauttaa rahat meille. Tinkasimme vähän aikaa ja lopulta vastaanoton toinen työntekijä veloitti yöpymiset sujuvasti credit puolelta.

Plussat: The room was quiet, clean, comfortable and staff was helpful and kind

Miinukset: I was in a twin (single bed) room, but I knew that and for the price it was ok

Plussat: Location location location! Very central, close to everything

Miinukset: Nothing

Plussat: Location was within 20 min walking distance of many of the museums and sights, right in the middle of the main shopping area, surrounded by a variety of restaurants. They have luggage storage.

Plussat: Very convenient location, comfortable beds and helpful staff.

Miinukset: TV buffered while trying to watch some movies. I think they need a stronger signal

Plussat: Palvelu oli erittäin hyvää ja ystävällistä. Sain ensin huoneen kadun puolelta, joka osoittautui todella meluisaksi paikaksi nukkua, mutta heti asiasta kerrottuani huoneeni vaihdettiin ja loput yöt nukuin makeasti sisäpihan puolella hiljaisuudessa.

Plussat: Very clean. Very central. Lovely staff.

Miinukset: No aircon in room. Quite noisy from street outside at night if window open.

Plussat: Nespresso machine with capsule offered

Miinukset: Room size was minimal but ok

Plussat: Spacious room and friendly staff

Miinukset: No aircon and rooms very noisy from street.

Plussat: The location is just perfect. The room was ok and spacious. The staff was extra friendly.

Miinukset: The small street where the entrance is was not the cleanest. High contrast to the other streets nearby.

Plussat: Could not be closer to the center of all activities-pedestrian shopping streets, riverfront , opera, restaurants and cafes, trams, tourist info center. room accessories. Positives focus on reception staff-very courteous, most helpful with restaurant bookings, taxis etc. if looking for clean, moderately priced hotel for basic functional needs in the core of this beautiful 18th and 19th century city, you can't go wrong.

Miinukset: Unfortunately lobby, reception, bar areas very outdated, dark and unappealing. Rooms extremely small for couples.Breakfast buffet very ordinary in a dreary second floor space. Not worth 14 euros unless included in room price.

Plussat: Location, friendly, good breakfast, clean.

Plussat: Very hard to find any fault. Reception staff spoke good English. Top notch location for bars/restaurants and the river. Expensive perhaps but really that was only to be expected this central

Plussat: Staff were all very friendly and location was great.

Miinukset: Double room bed is definitely too small for 2 people.

Plussat: The selection of foods was great. The space was cramped.

Miinukset: The buffet was not well organized. The space was too narrow to handle the number of people.

Plussat: Very good position

Miinukset: High supplementary price for access to the SPA, not included in the room price

Plussat: Beautiful hotel a 100m from place de l'Opéra and the main shopping street, and the Garonne river. Public underground parking in front of the hotel with special pricing arrangement for hotel guests. Very friendly and helpful reception staff albeit not very fast. We had beautiful, quiet, but rather small rooms next to the elevator. Large choice on the breakfast buffet. Excellent is the option to pay less for a limited choice buffet.

Miinukset: Our rooms were a bit small with a narrow (1m40) bed. Minibar prices as usual exaggerated. Reception takes its time for each guest so be prepared to wait a bit if you're next in line.

Plussat: Hyvä sijainti, monipuolinen aamiainen, kaunis ja siisti huone.

Miinukset: Äänieristys viereiseen huoneeseen oli lähes olematon.

Plussat: Personnel

Miinukset: Nothing

Plussat: Lovely hotel in a great location. Staff friendly and helpful.

Plussat: We had a perfect stay. The hotel is beautifully decorated with original features. Beds really comfortable. Loads of space in the family room. Would highly recommend.

Plussat: Excellent location, spacious rooms, friendly staff. Clean, good breakfast. And close to everything

Miinukset: Nothing

Plussat: Everything was perfect. Stunning room in an excellent location with lovely staff. Thank you

Plussat: Breakfast was too expensive!!!!!!!!!!!

Miinukset: This hotel is in dire need of an upgrade!!!! The floors are uneven; the shower does not drain; the fixtures are ancient, etc., etc. The room size is great. The location is excellent (very near the cathedral). EVERYTHING ELSE SUCKS!! For what they charge (300 euros/night!), it's a total disgrace. At least, replace that piece of dirty old rug in the elevator!

Plussat: Well located. Good breakfast. Friendly staff.

Miinukset: Really disappointed in this property. Our two bedroom suite was uncomfortable and stuffy. One air conditioning unit in a corridor between the bedrooms leaked furiously and did little to provide ventilation.

Plussat: We liked the location and the staff was very friendly and helpful. They took the initiative to acquaint us with the parking garage and the hotel had a significant discount. The breakfast was delicious, The location was great. The price of the hotel was high for what it was relative to others that we stayed at.

Miinukset: The breakfast room was small and as a result with a big party at the next table, we felt a little overwhelmed with their conversation.

Plussat: The double room was amazing. I was a single traveler but it was so worth it. Clean, cozy, modern, nice rain shower in bathroom and lots of hangers for clothes. Breakfast was awesome and a great way to start the day in a new city. I loved my room with a view towards the street.

Miinukset: Breakfast could use some vegetables like cucumber and tomatoes. My second room was disappointing. It smelled I like smoke and had the tiniest bathroom. That room I booked with the hotel and not booking.com. It makes you feel a little discriminated when you as a single person gets a horrible room.

Plussat: Property felt good. Warm welcome. A good one night stay!

Miinukset: A bit tight on room but aren’t they all in the cities unless you want to spend s fortune?

Plussat: The location, the breakfast room and the small garden/ court

Miinukset: No lift and I was on 3 floor. Had to ring doorbell to enter. It took 4 ringing for staff to open and they didn’t even apologise, they told me it was my fault. Very threatening message in the room that you are not allowed to eat or drink in your room or you will be charged 30€. Request that you remove your shoes. I didn’t feel exactly welcome !

Plussat: It was a loverly well located place to stay. The facilities were excellent.

Miinukset: A lift would have made this a 10/10

Plussat: Break fast excellent. Great location.

Miinukset: No BBC or English language TV. Most of the guests would have English as second or primary language. Problem compounded by poor lighting and consequent Inability to read at night. As octogenarian coped with stairs to third floor. But not ideal.

Miinukset: We arrived at the hotel after a long day of driving and it was not easy to find primarily because the main roads near the hotel were under construction, not their fault but the hotel is not easy to locate down narrow little roads and once we pulled up in front of the hotel there was nowhere to offload our suitcases. Once that was accomplished with another circle around the block, we headed to the parking garage but the receptionist did not bother to let us know that all the roads were under construction and that it was difficult to find the entrance to the parking garage. Once were got back to the hotel and while she finished our registration she did not once smile or made us feel welcome, it was a blank face of total indifference to two guests that were frazzled with navigating our way through the complex streets of Bordeaux. I asked her for a dinner recommendation which she gave, she took us through to our room which was tiny and did offer to bring us a drink which she did efficiently but all with this unfriendly, unsmiling face. The room was one where if one person needed to sort their luggage out the other either had to lie on the bed or sit outside in the very pleasant courtyard. The next morning a second hostess was waiting for us at breakfast and she was very friendly and welcoming. So in summary - the receptionist was unfriendly and unwelcoming and all we needed was a friendly face and a couple of smiles, the hotel lacks an off loading and loading spot outside in the narrow road, the room was tiny, the morning hostess was very friendly and the breakfast was great. Would I go back - no, I don't want another dose of that reception we received.