Hotellit lähellä Palo Negro

Plussat: The hotel's location and breakfast was good.

Miinukset: The bathroom in our room needs updating.

Plussat: Building and amenities spa were wonderfull

Miinukset: Nothing

Plussat: I loved the food, the breakfast was amazing!! The staff was great they are very attentive and would make sure all your needs are met.

Miinukset: That the gym is under renovation and the pool was very cold, I don't know if the heater was broken or it was turned off.

Plussat: Nice hotel and nice location

Plussat: We loved the breakfast including many local dishes and flavors. The friendly staff was always willing to solve our requests. The rooms are clean and comfortable.

Miinukset: The fitness room needs some upgrades, in particular the treadmills.

Plussat: Everything, this was just what we needed after an appalling bus journey from Mompox. Superb hotel, excellent and reasonable food, we could not have wished for more

Plussat: Everything

Miinukset: No free bottles of water in the room.... Had to pay for everything. Even one bottle per quest would be nice

Plussat: Clean. Well decorated. Great pool and restaurant

Miinukset: A water drain pipe ran through a wall in my room. There was a constant sound of running water

Plussat: Very good

Miinukset: Price

Plussat: Mr. Jose is an excellent Chef! All the dishes we ate at the hotel during our 3-night stay were delicious, and we could tell that Jose and his kitchen staff had prepared them with absolute care and love for what they do.

Plussat: the place was good. the food was very good.

Miinukset: the sauna an jacuzzi was awful. no people taking care of guests

Plussat: Dinner was very good.

Miinukset: They gym needs an upgrade

Plussat: Breakfast and staff were excellent.

Miinukset: Location is a bit edgy. Downtown is improving but at slow pace. Businesses need to put more pressure to city managers to accelerate its recovery.

Plussat: The service was great, very proactive, staff were amazing specially the front desk team, extremely helpful, hotel was super clean.

Plussat: The breakfast

Miinukset: The staff at the front desk

Plussat: Excellent fruits and breakfast included. Staff are Excellent

Miinukset: Horible extremely loud bar playing ear shattering music at least 1-2AM EVERY NIGHT! The beds "WORST in the Entire World" 2" pad on foundation like sleeping on CONCRETE! The staff are Excellent especially Junior who speaks English. An excellent clothes tailor shop around the corner if you buy clothes at the Mega Mall or other malls. Bugs too see photo. Slept on 8 pillows as mattress was garbage

Plussat: Location.

Miinukset: No window or balcony.

Plussat: Food is good...great terrace with Jacuzzi..nice view of city.

Miinukset: Room kinda small..older fixtures..its ok for a night or two.

Plussat: Good and comfortable hotel. The staff were lovely and super helpful!

Miinukset: The internet was really bad in our room.

Plussat: The staff is very friendly

Miinukset: Nothing at all

Plussat: Everything was perfect. Clean, modern rooms. Very friendly staff. Good location between the downtown and main restaurant area. And great views from the rooftop area.

Plussat: Needs more English speaking staff

Plussat: Great overall, very clean and well maintained. Short stay for us but Would definitely come back

Plussat: Very clean and staff superb. I would recommend their Spa.

Plussat: We only stayed for the night but they gave us an upgrade to a suite free of charge and were very cordial from beginning to end.

Miinukset: A little store to sell water and necessities within the hotel.

Plussat: Staff, room, pool, restaurant, spa, fitness area.

Plussat: Pool and restaurant were fantastic - large rooms with nice amenities

Miinukset: Beds were a bit firm

Plussat: I love this hotel. I stay here every time I come to Bucaramanga. The staff is amazing and are always willing to accommodate any requests. The breakfast is great and so are the prices for room service and things like that. I highly recommend this hotel to anyone staying in Bucaramanga.

Miinukset: The weight room needs some additional free weights.

Plussat: The breakfast was exquisite

Miinukset: No hot water, but really not necessary as the weather is always warm enough

Plussat: Great breakfast, fridge in room, hot shower. Big room.

Miinukset: No AC, only a fan in the room

Plussat: Very friendly staff Good location in town

Plussat: Late check-in. Staff very kind and friendly. Satisfying and tasty breakfast.

Miinukset: Old toilet and shower. Not a good neighborhood, not safe to go out at night. Not worth the money

Plussat: The staff are friendly and helpful. There wifi was good but I wouldn't say great. Maybe it was just my room?!?! The breakfast is nice. I would stay here again if I needed to.

Miinukset: Overall good! no complaints.

Miinukset: Really nice place for the price, I would highly recommend it. The staff were really friendly & attentive & the breakfast was great.

Plussat: The staff and the restaurant.

Miinukset: The location was so so.

Plussat: The room was big enough, comfortable bed, good shower. Very attending staff, good breakfast.

Miinukset: The location is not very convenient, far from the main restaurants. Very noisy, if staff screams and talk loud at 5 a.m. in the lobby.

Plussat: Friendly staff, comfortable room with AC, clean, good wi-fi, business centre with use of computers, gym, good breakfast. Probably the best mid-range hotel I've stayed in during two months in Colombia and good value for price.

Miinukset: Only minor complaint is no bedside lamp and only switch for light was by the entrance. Location is next to shopping centre, but a bit of a walk to the centre.

Plussat: It is close to where I needed to be. I lived in Bucarmanga for years and this hotel kept me close to what I needed to do. Imporvements have been made including a pool and jaccuzzi. The terrace bar/restaurant still has a great view and has been better equipped with new tables and chairs.

Miinukset: Breakfast did not start at 6:30, which was a problem for me since I had to be in a taxi at 6:45. The restaurant staff were not very efficient. The entire restaurant was reserved at one point leaving dinner out of the question. The restaurant staff need some training in guest services. The internet was sporadic, in 21 days it didn't work 5. I have stayed here several times before and it worked fine. They may need to change their carrier. The noise level could be controlled with better windows. When the hotel is full, you could wait a long time for the single elevator.

Plussat: Breakfast

Miinukset: I didnt like the prices

Plussat: Good value and comfortable for a stop over in Bucaramanga.

Plussat: The room is very clean and serviced every day. Air conditioning was just right and there's a fridge to keep drinks cool. The staff are very friendly and helpful. Breakfast was fine with fruit juice, eggs, sandwich and coffee. Also there is a taxi stop just around the corner about 20 metres from hotel.

Miinukset: Nothing to say here - all was perfect for me.

Plussat: People so friendly ,great location

Plussat: The staff was always willing to help and trying to fix the issues.

Miinukset: During the whole stay had only once hot water. The breakfast room is too small, always crowded, difficult to find a seat availabe. The food of the buffet was good, but it was always empty, and it took too long to put food again. The area is too noisy and the music of the bar is at high volume until 10 PM everyday and can be heard in the entire hotel. This is not good for kids.

Plussat: Hotel facilities good for the price, the staff is helpful and nice.

Miinukset: The hotel is located between noisy streets, the vehicles noise is a problem if you want a late rest.

Plussat: I liked the total look of the hotel. I liked the staff and their hospitality. I liked the Location.

Miinukset: They could have checked the facilities in the room more currently, so the water would have run better.

Plussat: Bar and pool

Miinukset: No hot water.

Plussat: The staff gave a good service. They arrange a trip for us to Chicamocha national park.

Plussat: Breakfast was good, rooms were nice and quite but we did have an interior room without a view. Staff was helpful with questions about the area.

Miinukset: The area was not safe to walk around at night according to staff. We took their word and stayed in.

Plussat: Staff are amazing! Very helpful Great bar there with good price beer and food. Excellent burger. Loved it! Really enjoyed my stay. Very good value Breakfast is buffet and huge. All you can eat.

Miinukset: First room the window was broken so it couldn't close. Anyone could have come inside my room as there was an outside area next to my window. Very loud music outside the room. I had to move rooms. Shower is freezing. Frio Check out was annoying as they over charged me.

Plussat: staff

Miinukset: Apologies to the staff who where good, i not like to write badly for them but there is no soundproofing in the hotel---NOTHING! I do not want to hear the sexual liaisons of other guests, I do want to listen to them using their toilets and showers, or their conversations. My room had no windows, therefore no daylight. There was ONE tap in the bathroom for cold water, no hot water for washing. A band that starts to play music at 00.30am shows no respect for those who need to rest and sleep

Plussat: The parking is very uncomfortable but all the rest, except for the breakfast, was excellent!!!

Miinukset: Breakfast and parking

Plussat: Nice pool on the rooftop

Miinukset: Of course you can’t help the noise of the street, but WHY do you have mattresses like a song of Daddy Yankee: dura! Like a rock. You are a hotel, people are suppose to SLEEP here

Plussat: The breakfast and its facilities. I didn't expect to be that nice, the food was affordable and delicious

Plussat: swimming pool, breakfast and view from the roof.

Miinukset: the busy road in front of the hotel.

Plussat: Late check out included

Miinukset: Improve the bathrooms

Plussat: Dated, but clean. Had pool, wifi and breakfast.

Miinukset: Requested an extra bed and cot for children. Received confirmation email only to arrive and for reception to argue and outright deny the email I was showing them. Check in then took 1hr+

Plussat: Close to the airport and the city, excellent and prompt service, staff always ready to assist.

Plussat: Nice staff, friendly and very attentive.

Plussat: Quite

Miinukset: Facility needs more maintance. Breakfast very poor

Plussat: The bed was very firm - kind of uncomfortable. Staff was very friendly and tried really hard to communicate with us even though we didn’t speak much Spanish.