Hacienda del Mar Los Cabos

The grounds are lovely. The balcony was very nice. Parking is easy.

We reserved a space for 5 people and the first night beds for only 3 people were available and no no sheets/blankets etc. for us to make up a new space by ourselves. The staff monitors when you enter your room and precisely 3 minutes after, they will either call you to talk about a time share or arrive at the door under the pretense of cleaning the room, knowing full well that, at that time, the room is occupied. The microwave was mounted sloping down so that full dishes could not be heated. The refrigerator is smaller than a dorm fridge and the ice box really useless. The toaster oven did not function -- we requested a replacement. Bathroom necessities were not replenished each day. When we checked out, the hotel tried to add extra charges on to the bill. Also, the hotel charges the US dollar amount in Pesos and uses their own elevated conversion rate -- expect to pay more than the Booking.com quote. Be aware that the stove top can only take 1 full size pan at a time. The hotel will withhold wifi to try and tell you a time share; once you get wifi, the connection is sketchy and limited to 5 devices.

Appearance wise, it is a very nice hotel. The concierge and bellhops were very kind and helpful. Some of the staff at the reception desk were also nice, while others were sharp and short with us.

Our room upon arrival hadn't been cleaned and after they finished cleaning it there were ants on the kitchen counter. The restaurant food was okay, not great, but the wait staff were slow, forgot our orders several times, and were at times rude.