San Diego hotellia

Plussat: Clean and nice place. I really liked that they included ear buds, didn't use them but it's nice they thought ahead because the room was right next to a main street and the street traffic woke me up a few times.

Miinukset: The breakfast

Plussat: It was centrally located

Miinukset: The room was old, smelled weird, horrible wi-fi that kept kicking us off, mini fridge upon request?! Overall felt the price did not match the quality of room we received. Would NEVER stay here again or recommend to anyone!

Plussat: The bed was very comfortable and the decor of the room was very tasteful. We loved the location - walking distance to many things we wanted to see.

Miinukset: The shower nozzle could have been better.

Plussat: Very clean, very friendly staff and close to every attraction in town.

Miinukset: Wish the Bar was open for all seasons and not just summer.

Plussat: The beds were amazing and the valet staff was completely respectable as well as the front desk (at check in). The hotel and rooms are very clean and quaint, made me feel super comfortable.

Miinukset: The housekeeping came and woke me up at 9:30am by knocking on my door and entering the room when my late check out was set for 1pm. Then again she did the same thing just before 12pm. When asking the front desk female if the housekeeping had a roster as to who has checked out she ignored me so then I told her I was upset that they came into my room and woke me up on the one day that I had to sleep in and relax. She then threw her own and was extreemly rude and condescending, not to mention argumentative. I asked to speak to a manager and all he did was say he would take care of it and went back to the back. I went back in while waiting for valet and watched her help 2 other guests that she was extreemly nice to. I called the manager out and told him that everyone should get the same amount of respect and customer service and she could learn from the guy that worked the evening before that was amazing. Her excuse was that she always throws her pens. This girl does NOT know what customer service is! I was 100% going to keep using this hotel for all my business trips as well as personal trips but after being treated that way, I'm just not sure I will anymore.

Plussat: Very clean and comfortable.

Plussat: Funky rooms, very cool lounge. Free breakfast! Free fancy water cooler and coffee cart for guests in the lobby. Nice area to visit downtown.

Plussat: Stylish room with plenty of space! Friendly staff and great coffee ☕️

Miinukset: Parking was a little expensive but the valet service was great!

Plussat: We loved the beds! They were easily the most comfy hotel beds!

Miinukset: We didn't like that there was no warning about how expensive parking was per night. It wasn't just a flat rate and that was extremely disappointing

Miinukset: No restaurant.

Plussat: The staff was very nice and the hotel as a whole was very clean.

Miinukset: The water smelled of sewage. My husband went down the street to buy a couple water bottles so we could wash our faces and brush our teeth with bottled water instead of the sink water. Even the toilet smelled when you lifted the lid.

Plussat: Nice friendly staff

Miinukset: No life at the bar late at night because doors to hotel locked to allow guests only.... area is rowdy pub life area

Plussat: The location is great.

Plussat: The bellboy. The valet parking.

Miinukset: There was only one stall in the the men's restroom. Shower drops a lot of water out of the tub.

Plussat: The small diner The sports facility in the early morning Had a good night-rest Free Internet worked perfectly

Miinukset: n.a.

Plussat: Right next to the house of blues.

Miinukset: Only valet parking

Plussat: location, amenities, staff courtousy, price/value, etc

Miinukset: shower head selection could be better

Plussat: the hotel is very beautiful and well designed-great atmosphere and various places in the lobby to hang out if you don't want to be in your room

Plussat: Location Only

Miinukset: Rooms smell really bad, was change to another room AC did not worked while I was in the room AC came in and change filters telling me that it will help which it did not at all. Manager did’t reach out at all.

Plussat: clean and classy

Miinukset: no pool

Plussat: I don’t feel parking your car overnight should be charged . Parking is terrible there.

Miinukset: Nice

Plussat: Location and the bar were awesome. Staff was amazingly accommodating. The room had everything I needed in it. And the bed was very comfortable.

Miinukset: A line was forming and it took a while for a second agent to man the desk and assist in check in. My view was over AC units, I was given no option to move to a better viewed room, which is what I'm used to as a Titanium member. Easy to move past this with the rest of this great stay.

Plussat: Close to everything，free Wi-Fi, interesting architecture. It was formerly a bank and you can still see the vault downstairs

Miinukset: Its neighbor across the street is a bar and the noises it made at night would reverberate into my room

Plussat: Location was great. Gaslamp area had lots to do. Security was also good with only key card access to elevator.

Miinukset: Didn't replace toiletries in shower, or sugar and cream for coffee. The 2 exclusive restaurants/bar were closed our entire stay. Curtains were broken and hard to open and close. Lobby had an odor that I thought was strange and offensive, like a musk/hemp smell. Charged more than what I received from booking.com on confirmation email had to question it. And actually quite a bit more over $300.

Plussat: Rock n roll theme and beautiful view of downtown and Coronado Bridge.

Miinukset: That they were testing the fire alarms at 9-11 in the morning. If I would have known they were going to do that, I would have stayed somewhere else. They even Knocked on our door and asked to come in but my boyfriend said no because I was in the middle of a shower.

Plussat: I love the service the location of the hotel

Miinukset: I didn't get a chance to experience float

Plussat: Great location for a gaslamp experience

Miinukset: Nothing not to like i would definitely come back

Plussat: Location

Miinukset: Sound insulating. The ringing sound of the train outside was quite annoying.

Plussat: It was very clean and the location was amazing.

Miinukset: The roof top pool / bar, also the 207 bar were closed for private parties every day, was not able to enjoy anything the hotel had to offer. Last night of our stay loud music of a private party at the roof top bar kept me up until 2:00 am ironically.

Plussat: Awesome place to stay. A bit load but once everyone settled down for the night all was well.

Miinukset: Young adults banging on my door while trying to sleep.

Plussat: Amazing suite, really cool aesthetic, and perfect location! Highly recommended!

Plussat: Front desk clerk was very helpful! He even helped with restaurant reservations at a great restaurant!!! Thanks for all the help!!!

Miinukset: They don't have the room I originally reserved and asked me to pay the upgrade fee. This is not descent practice for a business.

Miinukset: Pool was not heated

Plussat: What a FABULOUS property. The location is the best. I paid a small upgrade fee for a woodstock suite with a balcony. Fantastic room. Comfortable ned and bedding. Park the car once we got there and walked or used scooters big tip use the scooters

Miinukset: Nope

Plussat: The location very central . The staff very professional and kind

Miinukset: No lobby nor space for breakfast. Length of the elevator

Plussat: The friendly staff. Getting an email every morning asking if everything was alright. Feeling safe and being welcomed each time we entered the facility.

Miinukset: Dirty rooms full of broken furniture blinds taps etc. nothing like the photos.

Plussat: The staff was absolutely incredible -- friendly, knowledgeable, and very accommodating.

Miinukset: The hotel is in the center of the nightclub district and the bars/clubs around it are going full-tilt party with very loud music until 2am, and then there were yelling drunk people and police sirens until around 3. Not the hotel's fault, but be aware that you may be happier here if you're planning to be out late. The staff did help us move to a quieter room, which was much better... but could still hear nearby clubs through the mattress.

Plussat: Staff was very helpful and friendly, room has tons of features and helped us have a fantastic anniversary!

Miinukset: We could hear the people moving around upstairs due to the lack of carpeting on the floors which made it difficult to sleep and woke us up in the morning.

Plussat: I loved the location. The staff was great and the rooms are unique and comfortable.

Miinukset: Would have liked a reading light and outlet next the bed/nightstand, but I realize it’s an old building, so not a big deal.

Plussat: Staff were great?

Miinukset: Lighting in room. Noise. No good place to put large suitcase.

Plussat: Interesting theme and location in Gaslamp district, however, numerous homeless people nearby.

Miinukset: Nightclub below made it extremely noisy. Not a 4 star hotel with that ambiance, so the deal of the day was extremely misleading. $49/day overnight parking charge was outrageous.

Plussat: The staff

Miinukset: This hotel can't be rated as a 4-star hotel. We had to ask for a new room (free of charge) because of the noise and vibration from the bar downstairs. The "gym" wasn't really a gym, but a room with two or three things.

Plussat: Personal very friedly

Plussat: Location was nice and the staff was super super nice.

Miinukset: The hotel was very very strange. I have been to boutique hotels but this was a new level. A curtain for the bathroom? Also there was a $25 extra fee and I felt super cheated. It was in the fine print and didn''t feel like I was fairly treated.

Plussat: Interesting interior to the room. Shower was nice and there were beverages and stuff in the room. Staff was cool

Miinukset: Didn’t care for the gas light district too much