Carcassonne hotellit lähellä Aude Gate

Plussat: I have stayed here before, it was excellent then and still is.

Miinukset: Nothing

Plussat: Wonderful friendly staff who took the time to chat and remember guests. All restaurant recommendations in the town were excellent, a foodie heaven. Perfect for a 2 night stay. Relaxing surroundings, would love to come again and use pool in warmer months.

Miinukset: Room 235 is noisy. Car access to city means you are disturbed 5am to 10am and there is a road grate outside bedroom, clunk clunk with every vehicle - no sleep after 6am, Including rubbish collect around 6am. No afternoon nap either as cleaners access storage room and constantly let door slam, worst noise in afternoon 2-5. We told reception and they were understanding to look into it. Also main power and lights are connected so we couldn’t use charges overnight as the light would stay on, it made no sense and on first night we couldn’t get lights to turn off, we had to call reception at 5am to help us. Even the gentleman who attended us was confused but changed some plugs to solve temporarily. Nobody checked on us regarding this issue over next 2 days but we just moved around in dark at night. I would stay again but request garden view room. Loved castle and understand old and creaky - lots of character.

Plussat: Bed was super comfortable.

Miinukset: Light switch was oddly placed

Plussat: Lovely hotel in an amazing setting. The staff were very friendly and if you drive and need to park in their off-site, secure car park the porter who will take you and your bags becomes your personal tour guide for the cite on the way.

Miinukset: €9 for a bottle of beer in the bar seemed excessive to us.

Plussat: The location and the service were superb.

Plussat: LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets

Miinukset: Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water in the tub Needs more electrical outlets--especially around the desk area

Plussat: All ok

Miinukset: No tea/ coffee in room

Plussat: Very clean hotel in a fantastic location, just outside the fortress walls. The staff were so friendly and helpful. They helped to call around for the best rental car rates and even offered us a ride to the rental car office on her way home.

Plussat: Fantastic location, next to the old medieval town.

Miinukset: Dirty swimming pool, not very welcoming. Also no kettle in the room to make your own tea and/or coffee. The hotel charges €1 for a coffee at the main reception area.

Plussat: Terrific location. Easy to get to the castle and restaurants.

Plussat: The location is excellent as is the restaurant across the road!! Why don’t they recommend it??

Miinukset: The staff at the front desk were not very friendly! I was reminded how crowded and touristy the Carcassonne fort is!

Plussat: Perfect location, a block from the walked city. Extremely clean! Staff very friendly and helpful, gave an excellent recommendation for dinner (Restaurant St. Jean). Breakfast standard European fare but you could boil your own egg. Beds were comfy too.

Plussat: good b/fast and location

Miinukset: no shelves in the bathroom

Plussat: Nice, clean, quiet and welcoming staff. Right by the castle entrance!

Plussat: Location!! Perfekt as it all was.

Plussat: The staff were incredibly helpful & breakfast was great. The hotel is by the citadel walls, so it’s a short walk to the old town.

Miinukset: Room was near reception, so too noisy for me. Realised too late to see if I could change rooms! Nowhere in the hotel to get a cup of tea until breakfast.

Plussat: Excellent all round Room 12 Superior room. Very nice/quiet. Worth the extra. Good breakfast.

Plussat: Location (5 mins walk to old town), staff is very polite and attentive, secured parking at the property, clean and well appointed room

Plussat: Staff were very professional took us to our rooms unbelievable place to stay Very friendly puppy who will visit you at breakfast

Plussat: Loistava paikka ja kiva pieni hotelli, jossa koira Elliot ja kissa Chocks tms... Lapset tykkäsivät.

Plussat: Pool area facilities good

Miinukset: No restaurant, which puts it , for me, in the category B&B. Once again, as always with booking.com , the room size was smaller than advertised. Our room in no way resembled the official hotel website gallery. The air conditioning unit was intermittently very loud - every two minutes during the night the unit entered a surge mode where the noise was loud to the extent we had to turn off the aircon unit in order to sleep. This meant opening shutters and windows for air. Being next to a main road meant significant noise but was less than the aircon unit.on Friday night we were forced to close shutters/ windows because of young people partying noisily untill 3am in a gites opposite. I reported the aircon unit to the hotel management who said it would be fixed. They were unsuccessful as far as I was concerned in doing so. All day long this "hotel" plays music in reception/bar area. It is the same repeating style played over and over. Even if you liked the music (which I did not) you would soon become sick of it by the second day of the same noted never mind the fourth day. How do the poor staff cope with this month to month? This "hotel" is supposed to be 4 star. In my view it is a B&B and at best a 3 star . How can you possibly rate a hotel 4 star when it does not even have a restaurant? I checked various websites before booking with booking.com to try and cross check whether the hotel was 4 star. The hotel website has a gallery which is impressive but I'm sorry to say the reality is 3 star not 4. The cost of a stay here though is 4 star and not good value therefore.

Plussat: Location, breakfast and individuality of the hotel. When we were given a superior room it was very comfortable.

Miinukset: Avoid the standard rooms. They are the size of postage stamps, and only suitble for single travellers. When we complained we got a superior room at a discounted rate and it was extremely nice.

Plussat: Friendly staff.....Great location........gardens pool and seating area's immaculate. Having a 24hr bar ideal for that night cap

Miinukset: Nothing to complain about regarding the hotel

Plussat: Great space lovely pool . Very accommodating owners

Miinukset: No mirrors in the bedrooms and lighting not good . A fridge would have been nice and tea and coffee making facilities in room would have been good too

Plussat: Our booking was list but the staff sorted us out really well and we had a lovely stay.

Plussat: The location The breakfast

Miinukset: The bathroom is not big enough for 2 persons

Plussat: Amazing location right beside the old city walls. Wonderful pool. The staff in the evenings couldn't have been nicer. Lovely view and well kept grounds.

Miinukset: A wonderful location and use of the other hotel's facilities made this a lovely stay. One small issue however wasn't addressed satisfactorily. I asked for the duvet cover to be replaced because it was completely ripped along the top corner on both sides causing the duvet to fall through. It was replaced with an even more ripped one. When I brought this to their attention at check out there was no comment or apology offered unfortunately. The lobby and corridor areas are a little shabby in Hotel Montmorency. The rooms however are lovely and clean with nice decor.

Plussat: Amazing location right next to the Medieval City. The staff were welcoming and accommodating all the time. The bar and lounge areas were amazing to sit at and just watch the view of the sunsets and the Castle changing as the day turned into night. Breakfast was absolutely lovely, to have the feeling of a buffet selection yet all table service was enjoyable. Parking availability was great too for very little money. The room decor was funky, enough space for 2 people, bathroom was spacious. An amazing 2 night stay and highly recommended. Thank you for providing this to us.

Miinukset: There was nothing that we could fault at all.

Plussat: Standard of decor was very high, like a boutique hotel. Staff lovely and friendly. Possibly the closest hotel to the Cite? Private pool area and jacuzzi very relaxing

Miinukset: Nothing at all

Plussat: Highly helpful lady in the reception. Very comfortable bed. Good wifi, once we found out which network it was the correct one. Quality materials in toilet and bath.

Miinukset: Very small window. Some sort of wall arch in the room (probaly rests of the old construction) makes it a little oppresive. The wall paper, not my style, adds to this feeling. The pictures of the facility belong to a sister hotel, just across the road, that can be used, but not really from this hotel; it seems intentionally deceiving.

Plussat: Lovely hotel which lives up to the ‘boutique’ description with quirky style and furnishings. The staff were very friendly and helpful and the location - a stone’s throw from La Cité was a real bonus.

Miinukset: Nothing

Plussat: Perfectly positioned for easy access to the Medieval City, this lovely hotel was a great find. Friendly and helpful staff...spotlessly clean. Delicious breakfast

Miinukset: I’d have loved to have been able to make coffee in the morning in the room, or perhaps a coffee machine in the foyer?

Plussat: Great staff, very friendly and helpful. Hotel was spotless.

Miinukset: Room was quite small and food in restaurant was only ok

Plussat: Easy check in and parking. Clean.

Miinukset: Room for 4 was a little small and layout not ideal. However, it was ok to sleep just for a quick overnight. Breakfast a little limited.

Plussat: Very friendly staff. The rooms are compact but extremely clean and comfortable. Good choice at breakfast, nice touch to have a take away coffee.

Plussat: Having a swimming pool staff and food Being able to walk to the old city

Miinukset: Around the hotel is pretty run down

Plussat: Good breakfast

Miinukset: The room and bathroom very small

Plussat: The location and the cleanest

Miinukset: The lady and the reception for the check in was a little bit rude, we didn’t like her attitude in general, even if when we asked for a room downstairs to not take the luggage on the stairs because there is not an elevator, she gave us the room downstairs, but her attitude was not nice at all, she didn’t wear a badge so I don’t know her name

Plussat: Staff was friendly and supportive.

Miinukset: The room was gloomy with not enough natural light. The cleanliness was just ok.