Carcassonne hotellia

Plussat: It was very close to the castle and in the low season was 38€ a night. That is exactly how much it's worth. Happy

Miinukset: Very basic

Plussat: In amazing location, right next to the old city. Hotel staff were lovely and helpful. The room was excellent value for money.

Plussat: Great location for touring around the area a steep walk to the castle or a 5 minute drive to the cite. This hotel Just reopened and is planning to install wifi ,the reception staff spoke perfect English which was very helpful as my French was very rusty. Clean room with a big bed and most things needed to cater for a stay for a week.

Miinukset: As there are no shops very near the hotel it would be useful if they sold a few items in reception, for example bottled water, washing up liquid, bottle opener, maybe a ready meal vending machine. It would also be helpful if there was a way to dispose of rubbish without waiting for the maid to empty the bin,when self catering you tend to produce some extra rubbish. when we booked the reservation described the hotels as accepting credit cards, but as we found when we checked out they didn't have a credit card machine, hopefully when you check in they will have one, please ensure you ask when you check in as its rather embarrassing to be asked for cash on the last day of your holiday.

Plussat: very friendly staff. clean and big apartment. fantastic location so close to the castle. the jacuzzi was great for my family and at the end of a busy day

Plussat: The hotel was recently refurbished and all room facilities were quite new.

Miinukset: There is no one to contact if you get locked out of the complex and forget the door code as we did. You would be locked out all night if you could not find anyone to let you in, this is not very satisfactory.

Plussat: Room was very clean and comfortable. Easy parking, free wi-fi and tea making facilities. New hotel, so everything was in good working order

Miinukset: The air conditioner was a bit loud.

Plussat: The staff and the evening meal were excellent. Breakfast a bit disappointing compared with our experience at other campaniles in past.

Miinukset: Trivial , but the plug was missing from the shower room sink!

Plussat: Clean, comfortable, friendly and helpful staff

Plussat: A really clean modern chain. Consider Campanile for any city where reservations are hard to get. Perfect for business travelers, the restaurant is a good value too.

Plussat: It was just off the motorway. near the medieval city. Clean and welcoming. Great staff.

Plussat: Excellent staff always willing and able to help.

Miinukset: Location of hotel is on a business park, but it is convenient for the city.

Plussat: The staff is excellently helpful, courteous and friendly. I tip my hat for them. It is not common that I enjoy hospitality at this level. The food is reasonably priced for its quality, especially compared elsewhere in Carcassonne.

Miinukset: (Just) some of the guests.... :-)

Plussat: Proximity to airport

Miinukset: Too far from city centre and nothing to do in evening as it is in an industrial estate

Plussat: the room was very warm and bed comfortable

Miinukset: not being able to pay with cash after 6 pm

Plussat: Low cost.

Miinukset: Very difficult to find.

Plussat: The price of the hotel is equal to the amenities of the hotel. It's nothing super comfortable or recommended for longer than 1 night stays but as a budget hotel it was very clean and all I needed for 1 night. The bed was comfortable and the rooms very clean. The bathroom was like that of an airplane but at least it was clean; which is all I ask for.

Miinukset: Be prepared to use an automated check in system if you check in past a certain time in the evening. The staff all go home around 10ish. This was confusing to us at first when we pulled up to the gate which was locked and we couldn't drive in.

Plussat: Convenient for the airport.Good value for money.Secure parking.Rooms cleaned well.

Miinukset: Bathroom much to small.Quite noisy from adjoining rooms and nearby road and industry.

Plussat: very close to the cité. very low price.

Miinukset: it looks like a bunker. very small toilet. not very kind staff. entry from outside.

Plussat: it was efficently run

Miinukset:

Plussat: Price & adjacent to airport

Miinukset:

Plussat: Nothing really!

Miinukset: Everything

Plussat: This hotel is very convenient to the airporet

Miinukset: I suppose the fact that I didnt speak French and the staff did not have a good command of English - I found that a bit of a problem

Plussat: Easy walk into town. Small shops close by. Near to several nice restaurants. Quiet Hotel.

Miinukset: Objects missing from the room such as coffee maker, cups, spoons. Although this was quickly rectified by the receptionist. The shower leaked and the toilet seat was extremely loose and wobbly. No balcony.

Plussat: Excellent, practical location with secure parking on the edge of the city, good value

Miinukset: TV reception good be improved

Plussat: Not very much

Miinukset: most things

Plussat: Our primary reason for our visit was to visit the Cité which we thoroughly enjoyed. We are a British couple who now live in the Charente Maritime and were accompanied with another Brit who has lived in Canada for the past 30 years. It was her first visit to France! The suite was comfortable and very clean....the only thing we missed was a toaster, we managed using the frying pan with no fat in it. It worked well. Our 4th traveller was sick and unable to travel from Canada.

Plussat: Siisti moderni hotelli. Huoneessa riittävästi tilaa perheelle. Ilmastointi oli hyvä kuumalla säällä.

Miinukset: Hieman persoonaton.

Plussat: Siisti hotelli. Sijainti kaukana keskustasta, eikä ruokaravintoloita lähellä.

Plussat: Very convinient for our needs

Miinukset: No

Plussat: The pool

Miinukset: No breakfast on Sunday could be a bit boring for people when there is no cafe nearby, although there are cooking/coffee making facilities in the room.

Plussat:

Miinukset: The Hotel stated that it was a stones throw from the city walls, this must have been by catapult, as it was a 25 minute walk to the old City.

Plussat: Staff were very friendly and helpful

Miinukset:

Plussat: Friendly staff

Miinukset: Check out time was too early at 10.00 and it was not as close to the town of Carcasonne as the advert said

Plussat: Location close to medieval Carcassone. It was a nice walk to the La Cite.

Plussat: Tilava kolmen hengen huone. Vastasi täysin asettamiamme tarpeita.

Plussat: The hotel was admirably placed for visiting the medieval city, was clean and the staff were efficient and helpful. We would definitely use this hotel again if we were revisiting the medieval city.

Plussat: a clean and modern hotel which was very close to the medieval city

Plussat: The Hotel is very clean, very close of the medieval City, great value for money. The bed is hard and very comfortable. There was an empty fridge and cooking plates in the hotel, something I never saw for this price, even if we didn't use it. The room is in a silent area.

Miinukset: The soundproofing was below my expectation, you hear a too much noise from the other rooms. We switched off the fridge during the night which occurred to be too noisy. (Maybe it's because the area is so silent that you hear the other sounds too much.)

Plussat: Good location 300 metres from the old city.

Plussat: Modern hotel within walking distance from old town

Miinukset: The hotel signage was was hard to see and we drove by a few times before we saw it.

Plussat: Clean.comfortable hotel very close to the old cite

Miinukset: buffet breakfast could have been better

Plussat: Location.

Miinukset: The room was a bit small with little space for the suitcases. It would not be convenient for stays beyond one or two nights.

Plussat: Friendliness of staff, size of room

Miinukset: no

Plussat: La Cite

Miinukset:

Plussat: 1.The bed. I've stayed here twice, and the beds are very comfortable, better than most hotels. 2. There's a kettle in the room so an evening hot drink possible. 3. The price - staying in November I paid less than €70 for dinner bed and breakfast. 4. The location just off the main road - easy to find and very useful for a break en route.

Miinukset: It is very much in need of redecoration. The bedroom I slept in the second time had a very noisy machine of some sort just outside (Room 14 - avoid if you can). The rooms are small - as a sole traveller for one night not a problem, but I was in a room meant for up to 3. The bedroom doors are very heavy and difficult to open. The lighting in the rooms is average hotel , which means it's not really adequate, but manageable.

Plussat: Pleasant and helpful staff. Very good restaurant. Large room. Comfortable bed. Easy to find and near La Cite

Plussat: hotel is near to the motorway and very handy to visit the town. Our double room are small but confortable

Miinukset: hotel staff speak only French language

Plussat: Breakfast

Plussat: the staff were friendly and helpful, the breakfast was good value for money. The bar area in the evening was pleasant. Good view from the room.

Miinukset: The roadside signs should say both 'Brit Hotel' and 'Bosquet'.

Plussat: Good hotel close to the Cite ( 15 mins walk). Very helpful staff.

Miinukset:

Plussat: Staff very friendly with a relaxed family atmosphere. Food excellent particularly for dinner.

Miinukset: Bed was fine for a short stay but a bit too much of a camp bed,

Plussat: The restaurant was good and reasonable priced the rooms were very clean and the staff very helpful.

Miinukset:

Plussat: It was quiet - I choose it for the location but I was fooled by your description of how far away it was from the attractions - I say to recommend below, but only for drivers.

Miinukset: The fact that I was missled about the distance from the Cite and from the Ville Basse That made me very annoyed. I have a difficulty walking and had to walk a lot

Plussat: The hotel has an good resturant, and the room had a quiet air conditioning unit so we were able to leave it on all night

Miinukset: The room was a bit cramped with a double and single bed in it

Plussat: the hotel was quiet and the room was clean and well laid out for a compact size.Staff were helpful.The hotel is well positioned for access and egress for the city.

Miinukset: Road access signage was poor on the direction we approached form but much clearer from other directions.

Plussat: The room was nice, as was the staff. The bed was very comfortable. It was within walking distance of the walled city of Carcassonne.

Miinukset: The air conditioning did not cool the room off (the thermostat was set too high, and there was no individual control in the room). Even with the window open at night, the room was hot and stuffy. The immediate area surrounding the hotel was commercial.

Plussat: Good accommodation and good meals. To have an English language TV channel a plus point.

Miinukset: Could not provide a town plan and this was a disadvange given the location of the hotel.

Miinukset: The Rooms and En-suites are small and compact. They would not suit a large person.

Plussat: Convenient for visiting Carcassonne. Not luxurious but clean and comfortable and friendly staff.

Miinukset: Room small but comfortable.

Plussat: value for money

Plussat: Proximity to the road north that we were driving on returning from Spain.

Miinukset: The siting of the hotel was very inspiring.

Plussat: Excellent staff service. Very clean and basic. Good value for money.

Miinukset: Bedside tables would have been nice.

Plussat: basic,clean. could do with more towels, only 2 very small ones supplied, we had to ask for more. Could do with more pillows too. Tea and coffee making facilities would have been very useful.

Miinukset: no

Plussat: Niente

Miinukset: Incredibilmentesporco e senza aria condizionata. L'Hotel é a fitto sole per tutta la giornata

Plussat: Fair value

Miinukset: No aircondition, no fan

Plussat: The Lady who was on the desk overnight and at breakfast was very kind

Miinukset: Not as described. Unsuitable for anyone not in a car. Unwelcoming. Not in a good place for visiting the city. No courtesy cars to city or airport. I had a very miserable and expensive overnight stay and had to spend 6 hours in the town centre on a very wet day because of the transport problem

Plussat: Cheap and clean nothing more then that. Good for weekend break.

Miinukset: Location is very bad 5 km beyond the city ,no bus service only taxis.

Plussat: Nothing

Miinukset: There is no fan or ventilation. It was terribly hot inside the room but we can not even open the window when we sleep because all rooms are on the ground floor.

Plussat: value for money, near carcassonne

Miinukset: no

Plussat: Hotel was located outside the medieval walls, about a 5 minute walk to the main gate. Having a baby and luggage to stroll with, it was the better place to stay than in the medieval walls because of the cobble stoned roads. Rooms were clean and it had a good shower. Room was a bit on the small side though, since we had to use a baby cot. Nice hotel overall.

Miinukset:

Plussat: It was convenient to the Cite and easy walking distance to the town. Nice atmosphere and clean. Breakfast was very acceptable.

Plussat: Comfortable bed.Receptionist always greeted guests with a smile &extremely helptul.

Plussat: The location was excellent

Plussat: Perfect location for the medieval city

Miinukset: The rain - for 2 full days

Plussat: Location . Rooms very clean although bath towels grey and frayed. Very good staff, polite and helpful

Miinukset: Price of break fast why would you pay 10 euros when patisserie over the road was a small fraction of the price

Plussat: I thought that the staff on reception were always very helpful, the location was good a few moments from the cite, the room was clean & comfortable although rather small, the hotel provided water for sale to the guests at the same price as the local shop.

Miinukset: The breakfast provided at the hotel was extremely poor for the price that we were charged, it was the worst breakfast we have ever had . The hotel didn't have a hairdryer in the room, nor did it have a lift, I found it difficult to climb the two flights of stairs to our room.

Plussat: Excellent position near to the Cite; very quiet; very clean; reception staff very helpful. Excellent supermarket next to hotel.

Miinukset: The bath/shower was very slippery underfoot; the shower curtain did not fit and water went over the floor. Tea/coffee making facilities in the room would have been good.

Plussat: Clean & functional rooms. Friendly and accommodating staff who could offer helpful recommendations (E.g where to eat for dinner)

Miinukset: No real luxuries, but at the price, I wasn't expecting any!

Plussat: The location to both the Castle and the city was great. Short walk into the city was charming. Great location.

Miinukset: Very small room although comfortable and clean.

Plussat: I thought the hotel had a nice view of the castle and staff were friendly.

Miinukset: I was disappointed we weren't notified about the pool/jacuzzi facility being closed prior to our stay. Also I was unable to access the wireless system which was supposed to be available around the hotel. The member of staff did not know what the network name was and I was unable to detect any wireless from my room.

Plussat: good location comfortable hotel

Miinukset: beware of the barking dog in the next door neighbour's yard - its bark is incessant at night

Plussat: I liked its proximity to the Cite - the old walled castle - and the deck outside the room which, alas, I didn't have an opportunity to use.

Miinukset: I found the bathroom very constricted in space - anyone bulkier than me might have difficulty moving around in it. But it is, after all, only 2 stars.

Plussat: staff where quick to react to the fact we had a baby and immediatly chnaged our room to give us more sace for our travel cot, without being asked! They also were very accomodating of our need to use the microwave to sterilise our bottles.

Miinukset: I wasn't bowled over by the modern look of the refurbished hall. I'd recommend the traditional rooms better.

Plussat: The excellent, helpful and kind staff in Reception who did everything they could to help us when our Ryanair flight home was cancelled

Miinukset: We would have liked to have tea and coffee making facilities in our bedroom, as we have come to expect when paying this kind of price at home and abroad

Plussat: Great location, clean rooms.

Miinukset: The room we booked was too small.

Plussat: The view from the breakfast room was unbelievable. Looking out on the old Cite walls and towers..Nice clean facilities and great parking accomodations. Very helpful and friendly staff. PS:Thank you Rick Steves!!

Miinukset:

Plussat: The location was perfect and lived upto the on line details of the hotel. It would have been good to have had a restaurant at the hotel.

Miinukset: Thought the room was a little small and access to a terrace out side the room would have made it better

Plussat: Friendly staff, location, swimming pool, breakfast

Miinukset: Rooms are small

Plussat: Superb location near main entrance to citadel. Value for money

Miinukset: Rooms too small

Plussat: The owners of this small hotel are fabulous nothing is too much trouble.Wonderful place to base yourselves in this region, but need a car to get around as limited tours after summer.

Plussat: When I asked the owner to book a taxi to Le Cite he drove us there himself. Very friendly and helpful.

Miinukset: You really need a car if you are going to stay at this hotel.

Plussat: Ann and I were welcomed by Muryel and Serge and given great advice about local trips and restaurants. The room was very stylish and the breakfast was delicious!

Plussat: Domaine De Marseillens was stunning and Serge and Muryel welcomed us into their home as friends and not as paying guests. Our room was comfortable, spacious and beautifully decorated in keeping with the building which was an old winery . Breakfast was a work of art with fresh produce every morning and the table decorations changed on a daily basis. We all sat at the one long table and conversation with other guests from other countries was very interesting!

Miinukset: The property is quite a bit out of Carcassone and you need to take a taxi into the city at 14-20 euros each time. The bus runs only at school times.