Down Town Hotel By Business & Leisure Hôtels

This hotel is in the modern section of the city. While it has a small staffed reception area and a security staff member at the entrance, there is no foyer, lounge, bar nor breakfast/restaurant area in the style of a traditional hotel. It appears to mainly consist of serviced suites and junior suites, which are very stylish, elegantly appointed and with generous amounts of space. A continental breakfast is available, delivered to the room, or can be taken at an adjacent fast food establishment. The free wi-fi worked extremely well, as did the air conditioning. There were multiple television channels available, but German speaking channels seemed to predominate. I only managed to find one English speaking channel - there may have been more, but as no TV guide was provided, I tired of searching after about 115 channels had been tried. There is a large supermarket on the opposite side of the street about 300 metres walk (one level down from street level). The reception staff were helpful and spoke reasonable English. They also assisted me in hiring an English-speaking Guide to accompany me in my tourist explorations of the city.

A television guide would have been helpful, as would some written information about the hotel's services, features and facilities, as well as tourist information etc.

Outstanding room and everything

We had a junior suite that was like a mini apartment. Absolutely loved the spaciousness and amenities. Nice to have a toilet separate from the main bathroom for a change, especially when more than one person. The location was in a lovely area, with many international shops and Starbucks close by! :) They even have the option of bringing breakfast to your room, since they don't have a restaurant inside the hotel. They make use of the Belgian Waffle House across the street.

a very very satisfying stay in general.

I ordered for a mini bar reload (2 cola, 1 sprite and 1 orange juice) on the second day, and I only finished 3 of them. They charged me 200 dirham (plus the city tax which is about 30-50), this price somehow felt a bit strange to me. I hope this is just my problem though.

The service & the cleaning

Nothing.