Heliopic Hotel & Spa

Nice hotel but limited value for money

The hotel is new, rooms are cozy and bathrooms are new and well decorated. The location is nice if you want to spend a weekend in Chamonix. Staff overall polite.

It feels like the management of this hotel doesn’t take care of things. The elevator was 3 days without light and they didn’t even care to put a torch or temporary light for safety reasons. The cleaning lady cleaned out room at 3.30pm while we wanted to rest! The spa had an empty bar where it was supposed to have tea to relax. The room had no mini bar and it was very hot- they was no air con. We were thirsty the whole time and when we went to the bar downstairs we had to wait for long to ask for a glass of water. It is the typical case where you see that the owner invested money for the infrastructure but the management is very poor. The hotel price was TOO expensive for low season so obviously the expectation was equivalent.