The location was convenient, the staff was friendly.
The ventilation in the room was poor. The bathroom smelled like cigarettes likely coming from a neighboring room or one below. The mattresses are worn out and requiring the guest to remember to schedule house keeping the night before doesn’t seem like much of a service. It was also disappointing to find out that the only place to park at the hotel was the parking garage behind the hotel which runs you about $20 per day and isn’t comped by the hotel. Overall the hotel seems very elegant when you enter the lobby, but other than the main floor everything else is worn out and in need of an update. The value of the suite level room didn’t match the price paid.
Location was phenomenal!!
Information explaining parking since no valet also explaining no housekeeping unless asked...
Excellent location! Walking distance to many highlights within Charleston—tours, Rainbow Row, Waterfront Park, markets, shopping on King St., and close to some of the most amazing restaurants. When staying, make sure you visit Eli’s Table (one block away) for any meal of the day! We enjoyed the hotel pool and patio area—clean, spacious and scenic.
While the location is excellent, and the hotel lobby & courtyard are visually appealing, the rooms leave much to be desired. Even with a balcony view, the room was a bit dark and dreary. Our tub did not drain for several hours after each use (but was fixed by a friendly staff member a few hours after I called the problem in. They gave us a room down the hall to use in the meantime). The sink handle in the new room broke and the water ran constantly. The walls are thin and you can hear all conversations. The guest service is hit or miss. We had great interactions with some of the staff who were both pleasant and accommodating, and other experiences with staff who were quite the opposite. Overall, I’d choose this hotel again for location alone, but if you’re going to spend a lot of time in your room, your money would be best spent elsewhere.
Beds are tiny, had double queen room and they are just a size bigger than a twin.
Bathroom should had been cleaner, hair on floor Bed not comfortable
Loved the complimentary champagne served at check-in and the hotel bar had an excellent selection of small plates and great service
Wish we could have stayed longer!
The hotel is very unique and has a great smell?! Not sure what that is, but great touch! Lots of uniqueness and beauty. Room was clean and spacious! Bed very comfy with great pillows! Close to sooo many great shops and restaurants! Would stay again and recommend for many reasons.
Housekeeping staff tried entering our room at 8:30 am (check outs not until 11, and we had previously requested a late checkout of noon). She knocked one time, lightly. We didn’t even get a chance to get up from bed, get decent and answer the door before she was already entering. This is not ok. Also, upon arrival the front desk staff and manager were conversations amongst themselves, not even greeting us or talking to us. Just amongst each other and getting us checked in. No welcome words or conversation. Like we were an inconvenience to their conversation.
Location and style
Breakfast and parking not included
The hotel was very well-maintained and the staff was very friendly. The hotel was centrally located in the historic district.
Our room, a Deluxe King Bed room, was very tight on space, especially the bathroom. There was no vanity - just a pedestal sink - so there was nowhere to put any toiletries in the bathroom. The toilet was so close to the sink that part of the toilet tank was under the sink, which made it very difficult to reach the toilet tissue which was mounted on the wall between the sink and toilet. The bathroom was so small that the bathmat couldn’t lay flat on the floor.
Perfect historic district location
Beautiful old hotel in the heart of the historical district. The location was perfect for restaurants and sightseeing. The staff was very friendly and the outdoor pool was an added perk! Easy all day parking in neaeby lot. Bed was very comfortable!
I hated the sliding door to the bathroom. It didn't offer much privacy but I find many boutique hotels favor them these days.
The entire staff----everyone with whom we had any contact---they were all very helpful and anxious to please.
The room was not very comfortable or easy to move around in . Bath was very outdated and not easy to use. Not very competitive or modern
GREAT HOTEL for the location.
great location, great view of the riverfront, very friendly and accommodating staff
paper coffee cups in room, walls were a little thin. the couple next to us were loud at all hours of the night. did not enjoy hearing them having sex!
The Mills House Wyndham Grand Hotel sijaitsee keskustassa, ja Charleston City Market sijaitsee 4 minuutin kävelymatkan päässä ja Waterfront Park 8 minuutin kävelymatkan päässä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä hotelli tarjoaa asiakkailleen 697 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet.
Perustuu 1 639 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Ne vieraat, jotka matkustavat käyttäen uusia tai jo olemassa olevia suoria varauksia yöpyäkseen hotellissa The Mills House Wyndham Grand Hotel 31. toukokuuta 2020 asti voivat saada peruutus- tai vaihtomaksut takaisin 24 tuntia ennen saapumista. Saadaksesi lisätietoja vieraile Wyndham Groupin COVID-19-infosivulla.
The Mills House Wyndham Grand Hotel osoite on 115 Meeting Street, ja sen etäisyys kaupungin Charleston keskustasta on 0,1 km. Hotellin The Mills House Wyndham Grand Hotel lähin maamerkki on St. Michael's Episcopal Church.
Hotellin The Mills House Wyndham Grand Hotel sisäänkirjautumisaika on 15:00 ja uloskirjautumisaika 11:00.
Kyllä, The Mills House Wyndham Grand Hotel tarjoaa ilmaisen WiFi-yhteyden.
Ei, The Mills House Wyndham Grand Hotel ei tarjoa ilmaista pysäköintiä.
Ei, The Mills House Wyndham Grand Hotel ei tarjoa ilmaista lentokenttäkuljetusta.
Hotellin The Mills House Wyndham Grand Hotel etäisyys on 16,3 km kentältä Charleston. Hotellin The Mills House Wyndham Grand Hotel etäisyys on 94,6 km kentältä Hilton Head Island.
Kyllä, hotellissa The Mills House Wyndham Grand Hotel on uima-allas.
The Mills House Wyndham Grand Hotel on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.