Holiday Inn Dallas Market Center

Close to the area I needed to be in.

The room I was in was hot, we didn’t have a refrigerator and the room could use some updating

The staff was very friendly and helpful with all the issues I encountered (problems with my work credit card, plumbing issues in first room, noisy clock radio in second room). I loved the free shuttle service that saved me from having to drive in Dallas traffic and deal with parking to get back and forth from the hotel to my Convention site.

My room had some plumbing issues that were making noises and when I called down to the desk, they said someone would come in 5 minutes or so to look at it, but nobody came. I told them again in the morning after a restless nights sleep and they said they would take care of it while I was at my business meetings. When I got back they changed my room, but that room had a noisy radio that wouldn't shut off. The breakfast was ok, but if I had to pay for it (it was complimentary due to other issues I had), I would have been more disappointed. I have had similar quality breakfasts at other hotels for free. The elevators were noisy and made me a little concerned that they weren't in good working order. I appreciated that there was a refrigerator in the room, but what good is it to have cold food if you don't have a microwave to heat things back up without having to leave your room.