Historic Franklin Hotel

The person at the front desk was not friendly during check out. He was on his personal cell and was not attentive as I was at the desk. The carpet was dirty in our room and smelled like someone urinated on it. The towels were yellow looking and the bedding smelled.

The location was great, the outside of the building looked so fun and historic. The casino was nice. The AC in the room worked well.

The room could have been cleaner, bedding wasn’t overly clean and flooring was concerning. While I understood it was old and historic it could use a touch of updating. The ice machine was broken and it was only one.

The staff were friendly and inviting. The location was historic and decor seemed authentic to the time period of the building of the hotel.

In window air conditioners that needed to run constantly - very loud. The rooms were very rustic which was expected but in need of repair. There were holes in the walls and the door locks (3 per door) caused concern. Our 2 bedroom suite had 3 doors to the hallway with 2 of them blocked by beds. This didn't feel very secure. The beds in one room tilted to the middle as though they were broken.

Nice location for a walk around Historic Deadwood. The hotel clerk in the morning for check out was friendly and professional.

ADA compliance would have been nice. Access for elderly/handicapped was very limited. Parking is very limited. The evening that we checked in, the desk clerk had a bad attitude or a bad hair day.