Roberts Riverwalk Urban Resort Hotel

Nothing

It was gross

When we arrived had to put a deposit on credit card for any damage. Was told it would be a pending charge and fall off after check out. Now it’s been charged and 5 days later no one can help me at hotel because the manager is not there. Was told 3 days after charge it would fall off next business day. Still hasn’t

The bathrooms that’s about it.

The service and the price should be better.

Nothing.

We were moved to three different rooms. Each one we were sent to had various issues such as no bedding (down to the mattress) or had not been cleaned at all from the prior guest. The front desk associate was extremely unhelpful and unapologetic.

The front desk manager was very nice and pleasant.

A lot of things very broken and out dated. The tv didn’t work, there was not other exits besides the main entrance to access my car or outside. Seem under staffed