Eagan hotellia

Plussat: The hotel had a classic feel. The lobby was beautiful and had lovely chandeliers and sofas. The rooms were spatious and the beds were comfortable. The connection to the skywalk was great!

Miinukset: The bathrooms were a little small.

Plussat: Historic, fancy, location.

Miinukset: Wish they had a pool

Plussat: Historic and fancy

Miinukset: Wish they had a pool But not sure how had they retrofit one.

Plussat: The views were spectacular. Best bedding we've stayed in. Staff was great. Easy parking options. Room was VERY clean. Toiletries were fantastic. Easy in and out for uber/lyft. Close to all restaurants.

Miinukset: Nothing... Everything was perfect.

Plussat: Most comfortable beds and linens. Love the location, amenities, lobby and bar are always welcoming. My favorite hotel of all time.

Miinukset: Thought the fee to park overnight $30 was a bit high for the market (St. Paul) and then not enough staff in AM to get car so we waited about 15 minutes.

Plussat: Loved the easy access to xcel center and restaurants via skyway.

Plussat: Quiet peaceful. I don’t recall seeing anyone else on our floor until next day.

Plussat: Friendly staff, great location

Miinukset: There were a number of up-charges, that for this style of old hotel and room price we thought should definitely be included; the worst was wifi. The free wifi was throttled, and there was a $12-13 charge per day for high speed access.

Plussat: Historical charm, excellent staff.

Miinukset: Don't pick up anything off the refreshment bar!!! It automatically charges you!!

Plussat: The location was great.

Miinukset: The staff seemed to cater to the "rich". The price for the room led me to believe that the room and amenities would be outstanding. The staff was less than inviting and our only interactions involved us being asked if we were guests. I have stayed in nicer hotels for a fraction of the price, I would never recommend this hotel to anyone.

Plussat: LOCATION LOCATION LOCATION The staff was very helpful and polite.

Miinukset: Not very many amenities. I would like free breakfast. Access to my vehicle once parked would be nice too.

Plussat: The location for events at the Xcel Energy Center.

Miinukset: The parking options. Was told there was only valet & after being charged $31.00 found out there was a self-parking option that was cheaper.

Plussat: This hotel has thee best staff. Excellent customer service

Miinukset: Zero

Plussat: We love the cleanliness of the hotel, the suites are nice and big, the pull shades are amazing at being able to sleep in, and the staff have always been so friendly.

Miinukset: I wish that just because it was NYE, the price wouldn't go up. Any other non-eventful weekend, our room would have cost us at least $50 less. Another random thing, but our clock and TV clock said an hour later than what it actually was (wondering if it was to get us to check out sooner...)

Plussat: Staff was great, room was clean. Decent location.

Miinukset: Had a med emergency and thought they might do an invite back. Overcharged for what we were quoted.

Plussat: Very friendly staff, close to restaurants and the Xcel Energy Center for hockey and concerts. Great breakfast!!

Miinukset: A couple of minor housecleaning issues. Slight coffee (blood?) stain on the bathroom door. Visible dirt on the baseboard in the bathroom.

Plussat: Great service

Plussat: The staff at the desk were most helpful and personable. Excellent workout room.

Miinukset: Would have liked a microwave in the room.

Plussat: The breakfast was the best breakfast I've had from a hotel. They have a good variety of options and I especially enjoyed the hot portion. The staff was friendly and accommodating.

Miinukset: The only thing I didn't like was that you had to have valet parking provided by the hotel at a cost of $31 per day or park across the street for $16 a day. There isn't free parking anywhere near the hotel.

Miinukset: They charged my card 2 separate times and then when i called lied and said the reservation was for 2 nights.

Plussat: Excellent staff and location to Xcel

Miinukset: A restaurant/bar would be great and profitable!

Plussat: Great hotel, location, and staff!

Plussat: The company is also looking for a picture of a guy who is this for a second time and is not approving the contract for the same thing to me but I'm not going anywhere until the next year and he said that if he was in the back of the other one of my buildi

Miinukset: I was wondering what the next day was going to be in the back of my mind and it would be a big surprise if you can see that it was a little more money than I expected it would do for a picture that's been in a lot worse for a second and I would like it if

Plussat: the breakfast

Miinukset: the pool was really really small

Plussat: Very clean. Nice staff. Good breakfast.

Plussat: It was newer and very clean

Miinukset: I thought it was a little pricey for the area

Plussat: Room was very spacious. Bed and bedding felt like I was sleeping on a cloud. Staff was accommodating!

Plussat: The motel was well lit parking and very clean lobby, hallways etc. Very nice workout room with plenty of equipment.

Miinukset: Wish it had a hottub in swimming pool area.

Plussat: More than I expected and very tasty with much variety

Plussat: Variety. Plenty there to satisfy.

Plussat: Very clean and modern rooms, very close to outlet shopping and Moa. Very good morning free breakfast.

Plussat: What's not to like? It was perfect.

Plussat: Breakfast was good. The room had some upscale lighting features and the bed was excellent.

Plussat: Felt welcomed upon entering the hotel. Rooms were clean as always.

Miinukset: Everything was great.

Plussat: Cleanliness of the entire motel

Miinukset: NO

Plussat: room size

Miinukset: breakfast was not up to par

Plussat: The room was clean and high ceilings were beautiful.

Miinukset: Not much to do around hotel

Plussat: Beautiful and spacious rooms. Friendly helpful staff.

Miinukset: Parking fees.

Plussat: Very nice room and secure

Miinukset: Had to pay for parking or valet. I probably would have made a choice for a different location had I known that in advance.

Plussat: The breakfast was amazing!

Miinukset: The room was 54 degrees when we got there and there were no trash bags in the garbage. No body lotion either

Plussat: The rooms are nice

Miinukset: The bed was not great. We woke up sore.

Plussat: Subtle elegance in the high ceilings and equally high windows.

Miinukset: Parking is a hassle

Plussat: The valet parking was definitely convenient for the winter time

Plussat: It’s beautiful with the high ceilings and decor.

Miinukset: No.

Plussat: The rooms were HUGE!!!

Miinukset: Upon check in, the front desk lady wrote the wrong room # on our keycards. Had to come back down after having another patron open the door to "our" room. Manager caught the mistake right away.

Plussat: This was the nicest hotel I've ever stayed in, and I've been in quite a few hotels. It really felt luxurious, and the beds were so comfortable. Combine that with the low rates, and I will stay here every time I travel to St. Paul.

Miinukset: I do prefer to have a bathtub for hotel stays, and there was only a shower here. But that's just nitpicking, really.

Plussat: Room was spacious. Room was cold.upon arrival, but I was able to adjust temp.easily. I could get breakfast without going out in the cold. Nice array of food. Wish I could have major allergens marked in food. I enjoy sausage and potatoes, but did not eat because I did not know if there was gluten or soy. You did have gluten free cereal. I did select an assortment of fruit which was nice. Fitness room was easy to find.and of good size.

Miinukset: Mentioned earlier (allergen marking) in what I like.

Plussat: Close to Mall of America and Outlet Mall, quiet location, clean, good breakfast options with plenty of staff to keep stocked and clean

Miinukset: Nothing, would definitely stay here again

Plussat: Staff was very friendly

Miinukset: The air conditioner didn't work in our room very good. Besides that everything was great.

Plussat: Location right off highway, need food

Plussat: Loved how friendly the staff was and the breakfast was delicious.

Miinukset: Would have liked more information on when house keeping would come in and clean. Trash cans were overflowing.

Plussat: The only thing I liked was the location

Miinukset: The service was not very good. The rooms were not very cleaned when we arrived. There was a bad smell in the bedroom. We requested housekeeping and never cleaned our room. Stay away of this hotel

Plussat: It's just great all over! Everything is awesome!

Miinukset: The employees at check in had problems with the card reader, and at checkout, the employees had difficulty with their POS terminal and were not able to get me a receipt.

Plussat: The place was really nice. The staff was very friendly and very helpful. They served a dinner three times a week and that was awesome. The breakfast was good when they served omelets and biscuits and gravy but the scrambled eggs were watery and not tasty. The fitness center was great and the pool and hot tub were very relaxing, the pool was great, not too hot and not too cold it was perfect and both were very clean. This place was well worth the money.

Miinukset: The scrambled eggs were not good.

Plussat: Shuttle service Snd staff were very nice and accommodating.

Plussat: Room size and plenty of space

Miinukset: Bathroom didnt flush

Plussat: It was great except for the broken glass in the bathroom.

Miinukset: The broken glass in the bathroom

Plussat: Great, beautiful Hotel. awesome breakfast! Great staff super helpful and loved the fire place outside. I do have to say it is the first hotel that I go to that the pool does not feel like it is all Clorox and the pool was just perfect temperature.

Plussat: Location, price, staff, comfort, quiet

Miinukset: Increased price from Sunday to Wed

Plussat: Friendly staff. Great location for what we were doing

Miinukset: Heating and cooling was somewhat hard to regulate in room. Elevator doors would not open when I reached my floor first morning I was here

Plussat: Staff was over and above helpful both evening and morning desk personnel.

Plussat: Breakfast and clean

Plussat: breakfast was ok but heavy chlorine smell from the pool

Plussat: Close to the ice rink. Great breakfast! Quite rooms.

Plussat: We had a handicap accessible room and I appreciated the exceptional accessibility in the shower the coat rack and around the room!

Miinukset: Nothing

Plussat: It was quiet.

Miinukset: Room was small. Bed was extra small!!

Plussat: It’s in a perfect location the pool was nice and clean and the atmosphere was just all around very nice

Miinukset: They took out the hot tub

Plussat: Clean and updated room

Plussat: Staff friendly, room very comfortable, free breakfast!

Miinukset: Could have been a little cleaner

Miinukset: Breakfast wasn't very good

Plussat: Location

Miinukset: Room was too small

Plussat: Very clean & friendly.

Plussat: I loved the shuttle service to and from the Xcel center

Miinukset: Nothing

Miinukset: When we arrived we checked in and they told us we had to put a card on hold not 50$ the whole 278$, we where gonna pay cash for it, mind you no where on the website at all does it say you must put a card on hold so we gave them our bank card that we didn’t have a lot of money on in the first place since we where paying cash and come to find out our bank was actually charged it was a pending transaction. We went to the desk and they said nothing we could do that we can still pay cash the money would go back on our card after 5-7 business days. So they would have been getting 556$ out of us instead of 278$. Total rip offs. Will not be staying there ever again.

Plussat: The bedding was super nice.. and the room was very clean.

Miinukset: Nothing

Miinukset: This is the second time I experienced accounting/payment issues at this hotel. This time the prices you quoted did not agree with what they charged me and I left a day early and should get a refund.

Plussat: The staff, Emily and Johanna, were beyond friendly. It was my 9 year-old sister’s first concert and they made her feel so excited. Johanna took awesome pictures of us and just made the experience that much more special.

Plussat: Very clean, comforting, and amenities

Miinukset: Kind of out of the way from places but wasnt a hassle.

Plussat: Great staff!

Miinukset: No

Plussat: Comfortable bed!

Miinukset: Didn’t see any complimentary coffee in lobby

Plussat: Free shuttle to and from the Excel Energy Center for the concert

Miinukset: The bar/restaurant was not very fast or friendly. It was not busy at all and the appetizers we ordered took a long time. I came in a little later than my wife and sat at the bar with her and was never offered anything! We shared her tap beer with our food

Plussat: The staff was super friendly and everything was clean. You can tell that they care about your stay. Super convenient for our night at the MN Wild game. Shuttle service to and from Xcel! We will be staying again!

Plussat: Location Shuttle/bus service

Plussat: Very clean and very well staffed with excellent service and great attitudes

Plussat: Did not take advantage of the breakfast

Miinukset: The room was old and dated.

Plussat: Facilities, room layout, breakfast area layout, grilling station

Miinukset: Clogged tub, no hot tub and pool too small

Plussat: Nice room and outdoor pool was a fun change.

Miinukset: Elevator out of order and no fresh fruit available with breakfast

Plussat: Good location, rooms in good shape

Miinukset: I realize the hotel could not do anything about fire alarm going off but I thought it would be a nice gesture to give discount off room or discount for future but nothing was offered and was a huge inconvenience.

Plussat: Great location. Very clean and staff were friendly. We enjoyed the free shuttle service as well.

Miinukset: The only thing we didn’t like was that the TV guide and channels were not correct. Had to go up a channel from what it actually said.

Plussat: Staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

Miinukset: The towels were a little stiff

Plussat: Very nice loved the location Quiet

Miinukset: No hot tub would of been great after a long day at the fair and mall

Plussat: The rooms were great! Loved the coffee machine and the full fridge.

Miinukset: Noise outside at night. My room was over the pool area.

Plussat: Cheap with shuttle service to The airport, the mall of America, and local amenities.

Plussat: The night manager was very helpful and knowledgeable. We were very happy with our stay.

Plussat: Nice rooms, good breakfast!

Plussat: The breakfast was very good.

Miinukset: They taking an extra 20$ in case you charge something to your room. They refund it if not used. I believe that there is nothing could be charged to your room as there isn’t a bar or a restaurant.

Plussat: Cleanliness of the room. Friendliness of the front desk staff.

Miinukset: Housekeepers were a little rude when I informed them the ice machine didn't work on the 2nd floor.

Plussat: Very friendly and helpful employees

Miinukset: no printed TV guide

Plussat: The staff was very friendly and helpful. The lobby was clean and breakfast was good to be free.

Miinukset: The room was very nice looking but the shower head had a hole in it, the tv didn't work and I reserve a king but got a double. The staff was very nice that's why I still give a good rating.

Plussat: Cozy Room and Comfortable Bed

Miinukset: Not really

Plussat: Clean and modern

Miinukset: Over priced a little

Plussat: Nice location. Very clean, comfortable room. Friendly staff.

Miinukset: The breakfast was just ok. The eggs and Canadian bacon weren't very warm.

Plussat: Breakfast was excellent with a huge variety. King size suite was spacious and a perfect kitchenette.

Miinukset: Pool was smaller than I thought.

Plussat: the staff was so friendly and helpful. Having a shuttle that would take us and pick us up for the lightrail was wonderful. We parked our car and didn't have to move it until we left, much less stress of trying to find our way around in unfamiliar places.

Plussat: Everything was decorated very nicely and looked pretty new. Everything was clean.

Miinukset: The lighting by the bathroom mirror could have been brighter. Could hear other guests doors closing rather loudly.

Plussat: First time stay at the Garden Inn change and was very please with our visit.

Miinukset: Would have loved to have a free breakfast offered, but that was not included in with the room when making our reservation, so patronized nearby businesses for our breakfast. We wanted an early start, as we had a long drive ahead. I AM NOT LYNDA FROM - CT!

Plussat: Everything except for below was 10/10.

Miinukset: Flooring is not sound proof. Room above us was rented at 1:30a.m. yesterday. We heard every footstep after waking up. Will do top floor next time.

Plussat: This hotel far exceeded our expectations. The location was minutes from the Minnesota Zoo and the Mall of America. The Shuttle was a pleasant surprise on a rainy day with door to door service. The chef-prepared breakfast was delicious and made-to-order.

Miinukset: Loved this hotel- friendly staff, clean room, plenty of towels!

Plussat: Overall was very pleased will stay again in the near future

Miinukset: Heard lots of noise in hallway at various times

Plussat: Very nice and clean. Really enjoyed my stay!

Miinukset: No free continental breakfast

Plussat: Location

Miinukset: Breakfast wasn’t too included through booking and was a little expensive for what it was.

Plussat: Excellent service!!!

Plussat: Hotel employee at the front desk and hotel employee in the dining room were both FANTASTIC!!

Miinukset: Internet in the business center kept going out. Printer had no ink.

Plussat: Breakfast was awesome! Servers were very good!

Miinukset: One thing about the room was the sofa sleeper needed more blankets and wasn't the best for comfort. King size was great, pillows could have bit firmer choice but overall excellent experience.

Plussat: Clean and comfortable. Great breakfast!

Miinukset: Only thing was the layout of the room made it inconvenient to leave the bathroom door open. But this is obviously a nitpick, no real complaints.

Plussat: Staff was great, hotel was clean.

Plussat: Big rooms great breakfast

Plussat: Excellent location !

Plussat: Great hotel, and great location. Staff was incredible.

Plussat: Location to the freeway. Clean but basis and easy to find a place to eat right downtown

Miinukset: The rooms were a little cramped with 2 queen size beds in them

Plussat: Clean room, large refrigerator, and pleasant staff.

Miinukset: Traffic noise was periodically loud at night. Since the hotel is on a busy corner of downtown St Paul, this was not a surprise.

Plussat: Closeness to events.

Plussat: We loved the location!

Miinukset: The room was dirty and dusty. The pool was overly chlorinated and to the point of being unusable - people were coughing and eyes were burning.

Plussat: Nothing really

Miinukset: To close to the street. All I heard all night was cars honking and sirens from ambulances and police cars.

Plussat: Right across the street from the event we were attending.

Plussat: LOCATION AND VIEW

Plussat: proximity to places we want to go (history museum, science museum)

Miinukset: cost of parking, rooms are small, restaurant service is slow.

Plussat: Right downtown close to the even I was going to. Great food and bars around within walking distance

Miinukset: I got charges 3 different times for parking. Once from the hotel check-in, once again for overnight stay and once again when I left.

Plussat: I love the location of this hotel. In my opinion, it's the best spot in the Twin Cities.

Miinukset: No, everything was great.

Plussat: Location was okay for us. Restaurants close by.

Miinukset: Rooms are really in need of an update. Washrooms only poor shape. Heater has a problem and was not regulating heat well but we were too cold without it.

Plussat: Good location. Clean. Nice breakfast.

Miinukset: Washed towels even when I had them on rack. What about saving the environment?

Miinukset: There was no pool and also our room was not clean. Not worth the money

Plussat: Great staff

Miinukset: All is good

Plussat: Had a quiet night sleep. They had a good selection of breakfast foods for the complimentary breakfast.

Plussat: The breakfast is pretty basic. Scrambled eggs, bacon, sausage. A machine that will make you a pancake one at a time. Oatmeals, cereals, a good variety of bread to toast. For a free breakfast, it is what it is...

Miinukset: On occasion when showering, I had temporary bursts of cold water. Other than that, nothing.

Plussat: Close to frees us. Close to our kids

Miinukset: Could not watch tv as images so dark on all channels during stay. Reported to desk. Nothing done

Miinukset: The rudeness of the persons at the front desk

Plussat: Wonderful hotel. Really enjoyed the massage chair in my room.

Miinukset: Not really

Plussat: Great location in Eagan.

Plussat: Food choices at breakfast were good. Having ice water, apples, bananas, and coffee near the elevator was also good. Beds were comfortable and having 4 pillows per bed was excellent.

Miinukset: The woman at the check-in desk was efficient but not very friendly. She was on the phone when I approached the desk to check in and stayed on the phone for 5 minutes while I stood there. I thought it would have been appropriate for her to put the caller on hold until she greeted me. Also, the parking lot was in need of being plowed. It was very icy.

Plussat: Value and location.

Plussat: Clean, modern, comfortable. Staff was quick with any requests.

Plussat: Great experience. We stayed there to go see a St. Paul Saints game, and it was centrally located, a nice hotel, good staff, good facilities. I really enjoyed it. Nice of view as well.

Plussat: The partial view of the Mississippi river from our window was nice.

Miinukset: The sheets were never immaculate - either there was a hole in it or there were black flecks on what were supposed to be white sheets. Also, the curtains were dusty. Lastly, the fire alarm sounded on our final morning (5am-ish) there and there was a smoky smell but it turned out to be some air vent issue. However, management didn't even inform us of this immediately. I was pretty panicked but management didn't take initiative to calm and inform us of the details of the situation. We had to go the front desk find out.

Plussat: The bar

Miinukset: The hotel needs attention with repairs and overall appearance. Not at a 4 star level. Room was worn down and so warm/hot and we were unable to change thermostat. Very uncomfortable as we were so hot we could not sleep.

Plussat: Location

Miinukset: Didn’t get room I requested other issues as well

Plussat: We walked for 5 min to restaurants and Xcel energy Center. Very quiet and beautiful hotel. Neighborhood surrounding hotel quiet and very safe. Best part was how Christina kept texting us about our stay and if we were comfortable and needed anything. Never have been treated so kindly by hotel staff

Plussat: Great view, accommodated early check in, right downtown.

Miinukset: $24 to park is too much, though there was ample heated parking.

Plussat: Great service from staff; valet parking set up was convenient and efficient; great location to where we needed to go (Ordway Theater, St. Paul)...awesome experience!

Miinukset: Parking in front of the hotel was somewhat limited, prior to checking in

Plussat: Good front desks guy ...

Miinukset: Too expensive and no complimentary breakfast

Plussat: clean

Miinukset: noooooo way was that queen bed. parking garage was a nightmare, staff clueless, never again

Plussat: Convenient Downtown location on Skywalk- close to Xcel Center and great for modern feel. Great food at Citizen Restaurant- and friendly staff. Room had a great view of the Mississippi River.

Miinukset: No issues.

Plussat: Very clean, good location, staff was helpful and pleasant.

Miinukset: Wish they had on-site parking, and the staff should ensure that the alarms on the bedside clocks are turned off - mine went off at 6:00 am.

Plussat: We stay here often as it was close to Gillette hospital. We will stay again. We are very comfortable here. They do charge a $10.00 fee for parking. The breakfast is always good.

Miinukset: When I checked in the 2 girls at the counter were arguing about a mistake that one of the girls had made.

Plussat: Close to convention center. Free shuttle

Miinukset: Breakfast open late on weekends. Need more staff in Restaurant don’t like paying for parking now. Was not like that in past

Plussat: Pillows & bed were very comfortable Breakfast was great. Morning waitress was excellent. Friendly, helpful & very cheerful.

Miinukset: Lack of counter space for storage in the bathroom. Room was very hot. We couldn't get the temperature lower

Plussat: Training environment clean rooms

Miinukset: Room check out room felt outdated

Miinukset: The shuttle did not come back to pick us up at the Xcel center and no one answered the phone at the property .. for at least 40 minutes.

Plussat: We needed to get to the hospital before breakfast opened in the morning. Staff was great, she made us a breakfast takeout. Was wonderful because without that we would have gone without eating until around 3 in the afternoon.

Plussat: Joseph at the front desk was super helpful! Breakfast staff were cheerful and friendly!

Miinukset: Paying for parking

Plussat: The staff helping with breakfast the morning of the 18th...Hotel employee was the nicest lady. Very helpful and the most genuine person.

Plussat: The breakfast was fantastic

Miinukset: Parking charge

Plussat: Every person working there was very friendly.

Miinukset: Getting to the hotel was a little tricky, not being familiar with the area.

Plussat: Breakfast- cut up fruit Hotel employee at front desk!!!!

Plussat: Vivian was absolutely wonderful. Her hospitality was a marvel. She loves her job!

Miinukset: The menu was almost the same everyday

Plussat: Did not have hot water in our room either morning. Was told the 2nd morning we would, and once again we didnt. Kids next door were running and screaming, walls are paper thin, you hear everything said in the next room. Upstairs noise was just as bad.

Miinukset: Would never stay there again.

Plussat: Room was great and the breakfast was really good. Staff was pleasant.

Miinukset: That the bathroom door was on a hinge and would not stay open.

Plussat: Clean and quiet for the number of guests staying.

Plussat: Beds were very comfortable.

Miinukset: My iPad was broken in my carry-on when in the shuttle. Not the fault of the driver. Other passenger moved my bag.

Plussat: On File

Miinukset: No Concerns

Plussat: It was clean

Plussat: Friendly staff extended pool hours we will be back

Miinukset: No they were amazing

Plussat: Location was ideal and 24 hour shuttle service. Staff was outstanding.

Miinukset: None

Plussat: Enough of everything. It was an extended trip so any faults would have shown up BUT all good. Our visitors liked our room and pool.

Miinukset: NO.

Miinukset: Complimentary breakfast had polish sausages as the only meat. No breakfast sausage. No bacon. No scrambled eggs. There was also nothing close by in terms of food except for a McDonalds.

Miinukset: Was understaffed at the front desk. The pool was dirty

Plussat: location

Miinukset: Fridge was not working, took two days to get it fixed. Fridge and bathroom floor were sticky upon arrival

Plussat: Thank you so much!

Plussat: It was quiet and the staff were friendly.

Plussat: had a room

Miinukset: old pizza in refrig. coffee grounds in coffee pot. Breakfast area dirty.

Plussat: Perfect location. Excellent service.

Miinukset: No.

Plussat: The room was large and the bed spacious

Miinukset: The elevator was sketchy. It rattled and moved oddly and I didn't like using it at all.

Plussat: It was clean, the rooms were well laid out and not claustrophobic, the location was good and the pool was unusual and great.

Miinukset: The breakfast, though with hot options, was fairly basic.

Plussat: Location was convenient. It was quiet throughout the night. Appreciated the breakfast each morning.

Miinukset: We were looking forward to the hot tub, and it was nice, but looked pretty dingy, like it had not been cleaned in a while, and the jets shot water up along the wall instead in towards the people sitting in the tub.

Plussat: The staff were always close by for any questions or concerns. The staff were very accommodating, and worked very well with my check in times.

Miinukset: The only problem I had seen was that the parking lot was very icy and slippery even though the last couple days have been well above 32°, and there are a lot of thick snow/icy areas making it sketchy to get in and out of cars.

Miinukset: The breakfast was stale every day. They were out of a lot often. The waterslide was only open weekends, so when we booked to check in Saturday we only were able to use the slide one time. We stayed until Wednesday. We were ALL super disappointed...this is the reason we booked THIS hotel over others. We asked for connecting rooms, we were given one that had a door and one without. Told they didn't open when they did. Asked for a different room, and they said they don't connect (when they do) we booked two rooms because of the size of our family, having four kids 10 and under. We didn't get connecting rooms in the end. The pool had no towels and ants from beer left out the night before when we went swimming Sunday evening. It was gross. Dirty.

Plussat: The staff were very friendly, and the rooms were spacious and had what we needed! The pool area was also very nice. The lady in the breakfast area was particularly lovely, and stopped and chatted with our family a few times.

Miinukset: We found the hotel was a bit further from city centres than we thought, but it was still a fairly good location. Target and Trader Joe’s are very close by! I was also not a fan of the breakfast, but that was personal preference.

Plussat: cleaning staff was nice. fun slide in the pool.

Miinukset: no

Plussat: No hassles; continental breakfast; checkout time

Miinukset: everything was great!