Sydney hotellia

Plussat: Best location in Sydney . Where in have so many Restaurant and shops down stairs if u don’t want to go out far. Perfect right near darling harbour. Having the casino there . There is so many options and will stay here for now on when I come to Sydney been to so many 5 stars hotels in Sydney but this one best location Staff were friendly . Last and least can go downstairs and grab best coffee takeaway . And I forgot tv was happy with all your programs very happy

Miinukset: Just wish u have us a better view of our room.

Plussat: Property was ok but not worth the money

Miinukset: I was in the toilet when a staff member just enters and I was yelling out I’m in the bloody toilet wasn’t happy with what happened privacy should be priority...

Plussat: Everything about our stay was incredible!!!! The staff were outstanding!!!! We received an upgrade to a suite and it was absolutely incredible!!!!

Miinukset: Absolutely nothing!!!! I loved everything!!!!!

Plussat: The Darling is close to everything, there are pubs, bars and shopping within walking distance and the staff are fabulous.

Miinukset: There is nothing we did not like

Plussat: Very clean and friendly staff

Miinukset: Very confusing place to find, I get lost everytime and everyone I invite gets confused and lost aswell but maybe it’s just us lol, great place and worth every penny

Plussat: Spacious room

Miinukset: Blinds werent closing properly suight was voming very early in the morning. Scotch tape was applied

Plussat: From our first interaction until our last, this place was amazing. They gave us an early check in, late check out, plus a room upgrade. Room was clean, tidy, spacious, elegant, and every other great description I can’t seem to find right now. Staff were friendly, courteous and helpful. Food was amazing.

Miinukset: Nothing

Plussat: Stuff was amazing and super helpful made the experience so much better

Miinukset: Nothing at all. Couldn’t fault them

Plussat: Excellent view of Sydney city, with Harbour bridge views as well. Prompt and good quality room service, with a reasonable selection of foods on the menu. Amenities were all clean and it is a nice touch to see . Beds are particularly comfortable and combined with the blackout blinds/curtains (both completely blocked out external light) allowed for excellent sleep. Sokyo is within the same building and to enter the Star is a very brief walk outside so there was minimal exposure to bad weather. Great customer service from the hotel manager Mario, who was very welcoming and accommodating during our stay.

Miinukset: Blinds and curtains both individually completely block out any light, would have appreciated a sheer/privacy blind to allow some light in whilst still being able to appreciate the view. It was only a minor inconvenience from an otherwise outstanding room.

Plussat: Staff were great, i travel every week, mainly to Sydney. If you guys have a deal for FF would be interetsed

Miinukset: all ok

Plussat: Staff, remodeled rooms, attentiveness

Miinukset: Nonsense harbor views, poor front entry for valet, chicken salad from room service was disastrous.

Plussat: Absolutely everything - from the moment we arrived until our departure every expectation was exceeded.

Miinukset: Nothing - everything about the property was first rate.

Plussat: I found the breakfast options of the menu limited

Plussat: Classy, shower , bed , pillows , quietness all perfect

Miinukset: I think you could have a more interesting mini bar with more options

Plussat: The best hotel staff in Sydney make you feel extremely welcome.

Miinukset: Probably not worth upgrading to harbour view while nearby construction work is being completed.

Plussat: Loved the hotel aesthetic and boutique vibe. The location was perfect, away from the hustle and bustle and only a short walk to the rocks and circular quay. Bed was super comfortable and all staff were very accommodating. Perfect city break!

Plussat: Superb decor and comfortable room exceptionally well trained and welcoming staff Food excellent with a unique dining experience in the restaurant and excellent service Good location and brilliant facilities

Miinukset: Nothing

Plussat: Breakfast was divine! Great service and variety of food available.

Miinukset: Nothing - we were so happy.

Plussat: Could not fault the hotel. We celebrated our 20th anniversary and we felt very welcome. We will be back.

Miinukset: Nothing.

Plussat: The staff were excellent. They were friendly, professional and made sure our stay was memorable. We celebrated our sons 17th birthday while staying and the staff went out of their way to make sure it was special. Every staff member always had a smile on their face and treated us like we were a special friend. We were very impressed.

Miinukset: Nothing

Miinukset: The absence of a jackhammer operating under my room due to construction of a new hotel restaurant.

Plussat: The buffet breakfast was great. The help yourself breakfast with coffee was good when I woke up early. I liked the option of free newspaper. We found all the staff very friendly. The pool was good too.

Plussat: This is an excellent choice for Sydney. The staff were exceptional, friendly and professional without fault. The lounge was welcoming and very pleasant for meeting friends. I enjoyed the breakfast and the venue but the staff were the best aspect of my morning. Great location - 300 meters from Circular Quay and lots of bus stations. Wynyard station is nearby. Would be happy to stay here again.

Plussat: clean, bright, spacious room

Plussat: Staff were attentive, the room was well appointed, things like USB chargers built into the wall plate etc, even had a coffee pod machine, nice.

Miinukset: My room phone didn't so I can't comment on the room service as I couldn't order any. I'm sure they will get that fixed. No view but I was in the middle of the CBD.

Plussat: Beds were comfortable. Relatively near to the train station and a few good cafes for breakfast nearby

Miinukset: Basin clogged up on second night but I was too tired to bother. No toothbrush provided

Plussat: The bed and pillows were super comfy

Miinukset: The balcony is standing room only... no where to sit

Plussat: The location was great, super friendly staff and amazing rooms!

Plussat: Concierge service was top notch.

Plussat: the location, and the size of my room was nice. the staff were nice and friendly too. I enjoyed staying in such a nice hotel.

Plussat: everything was very good and helpful when needed.

Miinukset: the street was oneway it was hard to get to I was lost every time,it was very high price to park a car $50.00 a day no free breakfast.

Plussat: Close to Harbour

Plussat: Great hotel, good location, room was great and very friendly staff

Plussat: (1) room was very comfortable (2) free mini bar and refilled everyday (3) free welcome snacks and shopping bag (4) nice design (5) good price on booking

Miinukset: when you look up the location from apple map it will tell you get off the tram at Pyrmont bay (less Than 10 mins) actually if you can get off at convention take the car park lift to level 4 and the hotel entrance just cross the road (2mins)

Plussat: sorry for the delay with this survey...... it was amazing the staff were fantastic, small touches like a little note left to wish us a Happy 25th Wedding Anniversary. Loved every minute of it , I have already recommended this hotel to others.

Plussat: Loved dinner in the restaurant beautiful food and a good price

Plussat: Absolutely loved it

Plussat: The hotel is very thoughtful for providing complimentary drinks and snacks.

Miinukset: It would be great if the hotel could provide some body lotion in the bath room.

Plussat: We enjoyed our stay with Ovolo, Love indoor design, very artistically decorated. Good location with 5 mins walk to the Darling harbour and lots of restaurant choices, 10 mins walk to the town hall station. It was good value of money and the staffs are super friendly. We were given an early check-in on our arrival. Exactly what we needed after the very long flight. They also have iPad, and free mini bar in the room and refill everyday inside the room. Check in and check out was smooth.

Miinukset: The room is quite small, but that wasn’t much of an issue for us, cos we knew it was a shoe size room when we booked and also we spent most of the time outside anyway. We lived on the 1st floor with only one small window facing the hotel restaurant, so we have to keep that shut all the time and we smell cooking grease from time to time

Plussat: Cool boutique hotel. Very friendly and accommodating, natural staff.

Plussat: I love the little details like included minibar, sweets corner and snack pack. Everything is really thoughtful and I love the design of the room too.

Plussat: Everything was great! From the staff, to the room to the facilities! Very trendy hotel and it’s luxurious without being very stuffy!

Miinukset: Everything was great!

Plussat: Great hotel. Helpful and friendly staff. Shower room if you arrive too early for check-in. Free everything- wifi, breakfast, snacks, minibar, evening drinks. Even "shoebox" room was large enough (at least for one person). King room was great too.

Miinukset: Shower in "shoebox" was a bit tight - lots of water on the floor afterwards. Shower in King room was fantastic.

Plussat: The stand out for was the team of exceptional young people that made my stay so enjoyable. The Hotel has a great vibe, awesome food, funky architecture and some really nice touches in the rooms.

Miinukset: Nothing at all.

Plussat: A wonderful boutique hotel, in a central location. The hotel had character, stylish decor and great staff. Highly recommend this hotel, compared to the other top hotels in the city.

Miinukset: N/A

Plussat: the old world charm and the service. Also the location was excellent. The restaurant was very good.

Miinukset: There was nothing I disliked about the hotel

Plussat: Friendly and young staff—and location! Right near the cruise ship port and opera house! Good view of THE BRIDGE from back windows!

Miinukset: Room service came at all hours, would knock once then open the door. Furniture in rooms a little dated.

Plussat: Breakfast dinner and service was excellent

Miinukset: Nothing

Plussat: Whiskey bar, the view

Miinukset: Not much

Plussat: Lovely hotel, great service, very nice breakfast. Excellent location. If the room had a more comfortable matress I would have given a higher score.

Plussat: Lovely staff

Miinukset: The property is feeling tired. Breakfast was ok, but not what it used to be. Again staff were lovely but it didn't feel as abundant as it used to. We have visited 4 times over the years.

Plussat: staff were outstanding - in particular the chief concierge David Reynolds who went out of his way for you, extremely personable and approachable, and utterly professional.

Miinukset: they take $300 from you account on departure (told it will be upto 3 business days until back into your account)

Plussat: Outstanding staff, great location and cool classis hotel with lots of marble, crystal and classic art.

Miinukset: Bar staff was a bit off-putting but otherwise great experience.

Plussat: The decor particularly appealed to my 9 year old who is studying colonial history. He thought he was perhaps staying in government house.

Plussat: The property is so central and just off the Harbour Bridge so it was ideal as we had travelled from Newcastle. There was no having to travel through or across the city once we arrived. Parking is onsite and as our event was at the Opera House we could easily wander down from the hotel. The staff were amazing and went above and beyond. Our room was so large, and had two big double beds - also a bonus was that we had a large balcony that looked out onto the Harbour Bridge and Circular Quay. Amazing value for money, great location and so convenient. We will be back!

Plussat: the outdoor pool, the room, the bathroom, the bed. fantastic

Miinukset: The late night techno party until 4am on our last night...and actually the temperature of the room was a little warm

Plussat: Everything

Miinukset: Nothing

Plussat: Good location, close to airport, friendly staff

Plussat: Comfortable bed and room, food and bar area, interesting airport view

Miinukset: Long delay at check in due to tech problem,

Plussat: Friendly staff at check-in Comfortable bed Quality bedsheets Design of toilet Penthouse check-in with hanging chairs Great location - can walk from domestic airport and close to Mascot Station Ease of shuttle service to airport T2 for tea in the room Big TV in room More than Adequate lighting Lots of USB outlets Big mirrors

Miinukset: Perhaps instead of 2 soft pillows, make one of them a firmer one.

Plussat: This is a modern, clean, comfortable, well-equipped motel within reasonable walking distance of the airport, and train and bus services to the city and suburbs. Check-in and out were quick and easy, and the staff at reception and in the restaurant/amenities area were friendly and efficient at all hours. We used the on-site parking. It cost extra but was worth it for the convenience of using our own car while in Sydney.

Miinukset: Not a major issue, but the snacks and drinks were expensive - even considering the location. $12 for a packet of crisps? Nevertheless, the food and drink options are good if you’re desperate or on a layover until your next flight, available 24/7, and it’s your choice whether or not to buy in the first instance. Wouldn’t stop me staying here again.

Plussat: Very stylishly hip place. Great location for airport.

Plussat: We liked the location, the facilities the service, the views

Miinukset: We didn't find much that we didn't like

Plussat: A beautiful hotel. A really nice feature that all common areas are in the penthouse for everyone to enjoy. the bed was very comfy and the facilities all very modern and all functioning well. The staff were especially friendly and threw in a couple of extra’s as we were starting our honeymoon. Thank you xxx

Miinukset: It was a little complicated to find going from the railway station

Plussat: Very clean room, modern property, nice included toiletries, was grateful for an unexpected upgrade

Miinukset: The lobby and check in being on the top floor is a tad unusual, but fine I guess

Plussat: Fantastic hotel full of character and charm unlike any other. The staff service was exemplary. They went out of there way to help and make you feel special. The most comfortable bed. The best ever. Wonderful location.

Miinukset: Absolutely fabulous hotel. Loved everything about it.

Plussat: Bar service excellent

Miinukset: I requested a quiet table, we were seated close to a few drunk patrons who were very loud, swearing etc. They were known to QT staff who continued to supply them with alcohol. Not very responsible !

Plussat: We went to dinner in the evening which was really good as they had veal schnitzel which was quite like having one in Vienna. Very good. The bar service was also first class with pre dinner drinks.

Miinukset: After a good dinner we werent impressed with breakfast having a desire for strawberry pancakes we were told they had run out when they had a large cooking area with lots of staff who usually do the requested cooking . After nothing else suited us we left without breakfast.

Plussat: Stylish rooms and common parts Comfortable bed Reliable shower Fast elevators Excellent breakfast service

Miinukset: Room too dark to work in Having to move all towels and gowns before showering Lack of storage space Lack of complimentary water Too much space given to expensive mini-bar "Free welcome cocktail" actually $24 Passive aggressive price list for room items Stains on walls - removed after second request

Plussat: groovy hotel , good feel , large room, quiet, great bed, staff seem to enjoy working there

Miinukset: no instructions when there was a fire. someone tried to get into my room after midnight. breakfast was too interesting for me, no option for cereal or plain food, so paid $29 to eat a poached egg with no butter for the toast

Plussat: Room service was prompt , polite and good food

Miinukset: Menu for room service very limited. Only extra vegetable - chips. No healthy green Staff at reception kept asking what we did and where we were going. Obviously trained to do that. It’s none of their business and when we didn’t answer they repeated the question

Plussat: Super funky attention to detail. Lovely staff.

Miinukset: Beds a little too soft for our personal liking but if you like super soft then it’s perfect for you.

Plussat: QT staff were very accommodating and provided us a lovely wedding night package including bubbles which was perfect.

Miinukset: N/A

Plussat: Good ambiance, clean room, tastefully decorated. Ideal Sydney CBD location.

Miinukset: Our room was not ready when we arrived, we were asked to come back later following a call. On return our bag was already in our room so our checkin was prompt. We were under impression breakfast was included, this is what I requested from booking.com At breakfast no one was at front seat so we walked in and a waiter sat us to a table. When we checked out, it was prompt, our invoice was already emailed. After inspecting the breakfast charged I called QT who asked me to take this charge up with the “3rd parry provider” Sadly booking.com repeatedly said my booking did not include breakfast yet I searched and selected a more expensive option with breakfast. Unless I had a screen shot I had to accept the charge. In hindsight we should have confirmed at check-in but we did not have the chance.

Plussat: clean, professional service, smiley face

Miinukset: n/a

Plussat: very unique and confident place

Miinukset: haha the expreso martini in the room looked like it would be complimentary

Plussat: great boutique hotel, friendly staff,nice restaurant and lounge. will come back next time! have already recommended it.

Miinukset: no.

Plussat: Absolutely beautiful hotel and couldn't ask for a better location. Above all the staff are outstanding! So friendly and attentive. By far my favourite place to stay in Sydney.

Plussat: Like location and front reception staff and room size

Miinukset: Room service food and breakfast and room wasn’t cleaned properly- it had coffee stains on tiles

Plussat: forgot my orders two things not attentive

Miinukset: remembered what i ordered

Miinukset: Pillows too soft

Plussat: The view from the room was sensational considering the Vivid festival was on..

Miinukset: Nothing comes to mind

Plussat: The service was excellent at the hotel, whatever we needed the staff were able to accomodate. Having said that we are not sure we got the 'harbourview' promised as we were looking back towards the city. Nevertheless it was still spectacular and we would love to visit again if we could afford it.

Plussat: Location is fantastic and staff and meals high quality

Miinukset: It is very expensive.

Plussat: Style in an Amazing Waterfront location

Plussat: Quality was good - selection was limited

Miinukset: For the cost of the room per night, I dont belive it is very good value for money

Plussat: Location was probably the best in Sydney

Plussat: The rooms are spacious especially the bathroom. Comfy beds with a selection of different pillows. The location is right in CBD not far from the main shopping areas and far from the harbour...

Miinukset: Old Flat TV

Plussat: The hotel room was great! Great bed great view!

Miinukset: The service at the hotel bar was horrible. Waited forever to Get service. The tables were dirty and stayed uncleaned even though it wasn't busy! I expected better service from such a beautiful hotel!the front desk staff was friendly and amazing!

Plussat: + location + staff + support + cleanliness + quality

Miinukset: - occasionally different level of service for guests on different days

Plussat: The breakfast was excellent. The staff were really helpful. The hotel is in a great location and close to restaurants and shops.

Miinukset: Room wasn’t ready at stated time

Plussat: Quiet room in great central location. Close to train stations and attractions. Friendly & welcoming courteous staff. Spacious room, excellent bathroom. King bed was fabulous and amazingly comfortable - we had an excellent night's sleep. The only downside was that we couldn't take the mattress home with us!! We will definitely be staying here again!

Miinukset: Nothing!

Plussat: When I arrived early - the staff kindly allowed me to check in much earlier than the usual time. Everyone was so kind, attentive and smiley!

Plussat: I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent!

Miinukset: Nothing.

Plussat: Great bedrooms and staff were excellent. Highly recommend.

Plussat: The room and staff were lovely.

Miinukset: That breakfast wasnt included in the room rate and that the gym was not operating

Miinukset: Having to go a block in rain to work out was not 5 star ... Gym a mega plex and very busy and had to Fill out Paperwork - Not something I want to do .... Dont sell working out when you are outsourcing and not making it easy for guests.

Plussat: The rooms as well as the staff were fantastic with their service

Plussat: The staff was so helpful and friendly. They offered restaurant recommendations, bus directions, activity ideas. The rooms were large and airy and the bed very comfortable. The “industrial” feel was an interesting change and the small number of guest rooms made the hotel feel personal. We enjoyed having a coffee house downstairs for the occasional latte or glass of wine. A bus stop was nearby where you had a choice of frequent buses to many of the top tourist sites in the city. A variety of ethnic restaurants were within a few blocks walking distance as well as an excellent large Saturday market.

Miinukset: Though we knew breakfast wasn’t included, I guess we have gotten spoiled with other places we have stayed where it was. But the well equipped kitchen in the studio have us a place to prepare our own.

Plussat: The funky decor

Miinukset: breakfast was a bit lame, just a few pastries available

Plussat: clean and spacious. staff very helpful and so was housekeeping.

Miinukset: check out time too strict. no smoking area on the premises - only on the street. Staff didnt make us aware that we pay for the parking there and we were charged double - have notified them of this

Plussat: Great bikes to borrow, total bonus amazing character building very well transformed

Miinukset: nothing on my list

Plussat: big confortable room

Miinukset: no toothbrush,pajamas

Plussat: The rooms are big and confortable, the laundry room provided in our room was EXCELLENT and a great help.

Plussat: The hotel is super clean and pay attention to details. Speedy reply customer’s request and message

Plussat: The location was good, just around corner from mall and not far from major attractions.

Miinukset: Room was very tiny not worth $650 for 3 nights, no microwave and not much space to move. Coffee, tea, sugar & milk was not topped up on the daily.

Plussat: Tv in bedroom and lounge room

Miinukset: The patio was was facing a construction site and wasn’t worth the upgrade to that particular room.

Plussat: Everything

Miinukset: Nothing really

Plussat: Hotellin sijainti erinomainen - kävelyetäisyydellä Sydneyn pilvenpiirtäjäkeskustasta, mutta omassa rauhallisessa ’kolossaan’ Ultimossa. Ostoskeskus ja ravintoloita lähietäisyydellä. Hyvät bussiyhteydet.

Miinukset: Hotelli kunnostettu vanhaan teollisuuskiinteistöön. Liikaa paljaita betonipintoja.

Plussat: Friendly staff. Comfortable rooms. Fresh squeezed juice at breakfast

Miinukset: The location is not as good as it looks on the map when you don’t know Sydney. As everything in Sydney, the hotel is very overpriced.

Plussat: Lovely bar area.

Miinukset: Harbour view obstructed by timber structure right in front of window. You should have advised of obstructed view. No instruction how to use coffee machine.

Plussat: Location

Miinukset: We were in a room behind the kitchen. We had to walk through private functions to get to our room which was awkward. We couldn’t open the blind as there were people sitting on tables outside our hotel room so we had a “water view” we didn’t feel comfortable looking at. There were functions at the hotel and the level of noise was also very high at night. The water view was not really a water view we just looked onto entertainment area . For over $500 a night this was disappointing

Plussat: The food at the wedding lunch was amazing. A couple of small glitches in the room eg torn bathrobe, empty tissues.... but overall excellent

Plussat: The main reason to choose this hotel is its position on Sydney Harbour, right by the bridge, Rocks area and Circular Quay. It is a glorious situation where you can enjoy the Harbourside and views. We liked the atmosphere and found all of the staff to be friendly and helpful. Special thanks to Juhee for looking after us so well. The overall standard is high, with comfort and cleanliness as expected. We were going to the Roslyn Packer theatre which is a short, safe walk away. There are eateries/bars nearby as well as those at the hotel.

Miinukset: Nothing. It is overpriced for our budget but we chose it anyway and enjoyed our stay. We would have liked two chairs in our room (rather than just one) as there is enough space and we wanted to sit and enjoy our harbour view. I thought we would have a small balcony as in the photo but the third floor has a large window instead so check if this is important to you. Obviously there were no real complaints and we would love to return one day.

Plussat: The Rooms are lovely

Miinukset: Room service food is very debatable

Plussat: Always like the location

Miinukset: A poor experience this time with my room.

Plussat: Staff were amazing

Miinukset: Would like an extra chair in room as only one near small table. Partner had to sit on floor or on bed away from view

Plussat: Excellent location for visit to Sydney

Miinukset: No view from our room

Plussat: Staff very attentive and friendly.

Miinukset: First night could not get reservation to restaurant - no allocation for house guests. The hotel seems to be focused on weddings. Mini Bar in Room is very confusing and need very friendly to use. I would suggest to reduce the clutter.

Plussat: the relaxing atmosphere on the pier

Miinukset: the small room i was assigned

Plussat: Proxcimity to the harbour and the reception venue

Miinukset: layout of the bathroom was not very functional

Plussat: Sitting out in the sunshine eating pizza, drinking wine and having magnificent views.

Plussat: The location

Miinukset: Room not available on check in. Took 3 attempts to get correct (twin) room. Also, air conditioning not working for one night.

Plussat: The Location was great

Miinukset: Service was poor. Requests were not followed thru. And no folllowup is requeste could notr be met. Bar fridge was not restocked. requested twin share on booking was given king bed

Plussat: Closeness to the harbour, the friendliness of the staff, upgrade to king room

Miinukset:

Plussat: Perfect location

Miinukset:

Plussat: Convenience, comfort and ease of getting around to bars etc.

Miinukset:

Plussat: Staff were helpful. Check-in and out was quick and efficient

Miinukset:

Plussat: The location was absolutely wonderful! It was great to be able to walk to the Rocks as well as to the city. The hotel is beautiful, love the deck and the views of the water and harbour were great. Staff were very helpful and courteous.

Miinukset: The air conditioning in our room, 204, did not work well. It seemed to be a fan, rather than cooling. At night the temp dropped enough to sleep ok. However the rest of the wkend the room was too hot to want to stay inside it. The corridor was well air conditioned however and the lobby area was nice and breezy. We reported it to the front desk as we went out for 4 hrs, and were told someone would look at it. It did not improve during our stay.

Plussat: Great breakfast. Excellent CBD location - walking distance to most needs

Plussat: Clean, nice rooms , good facilities , great location

Plussat: All the staff were friendly

Miinukset: The dining area downstairs was disappointing- especially the alacart Menu

Plussat: Location Staff Great attitude from staff

Miinukset: Nothing

Plussat: location

Miinukset: Dated bathroom, rusty shower drain

Plussat: very neat and fairly large rooms. the park view is beautiful.

Miinukset: initially we were in a 'park view' room which did not face the park at all. you have to crane your neck out of the window to see the park. this should not be sold as park view. staff were happy to move us to a front facing room with beautiful view.

Plussat: Located just across the street from Hyde Park, its a lovely hotel, within walking distance to eateries and shopping. Their buffet spread is quite extensive as well.

Plussat: lactation was just what we were after. when we mentioned our anniversary we were upgraded and given a beautiful bottle of wine. the service was exceptional.

Miinukset: it was all great

Miinukset: The valet parking staff was very very rude I had made a complain and would take it further I will definitely not come back to this hotel.

Plussat: Perfect place to stay when you just want to unwind and relax! Love the pool and spa have a great view of Sydney CBD. I always feel so relaxed when I leave!

Miinukset: Nothing

Plussat: Location and friendly staff.

Miinukset: Food.

Plussat: Great location

Miinukset: Asked for 2 beds but didnt get them. We ended up seperating the beds but it meant i had to sleep with only a sheet to keep me warm

Plussat: Everything else

Miinukset: Early morning wake up because of building works outside but this is not the staff's fault. Uncomfortable bed and pillows this time.

Plussat: Clean, great comfy bed. Late check out

Plussat: Amazing service and very responsive to our needs. Spacious rooms and very clean

Miinukset: The shower heads weren't the greatest and the fridge was a bit small to store food for entertaining

Plussat: Great room and fabulous service

Miinukset: Clean

Plussat: Friendly staff, comfortable room and bed! Close to the location we needed to be at.

Plussat: The hotel and staff were able to accomodate our special request and kindly upgraded us as we were celebrating our wedding anniversary. The buffet breakfast was exceptional.

Miinukset: Nothing

Plussat: The bed was very luxurious. Lighting comes on in middle of night when using bathroom. Block out blinds. Extra large tv. Just everything!!!

Miinukset: Ice in fridge. There was no freezer in fridge.

Plussat: We were upgraded and had the loveliest room with harbour views. The room was immaculate. The breakfast is always delicious. Couldnt have met nicer, courteous staff.

Miinukset: This stay nothing.

Plussat: Everythinng

Miinukset: I love everything about the darling from the casino to restaurants to events alll of it there is nothing to not like about the star casino

Plussat: Apart from privact issue everything was excellent! Nice rooms, bathroom, balcony....very convenient stay

Miinukset: Indicated privacy , been ignored by maid.

Plussat: Clean and a huge room. Staff were very nice.

Plussat: The friendliness and hospitality of the staff

Miinukset: The room needed an update- furniture scratched and the light system was complicated. For the price I didn’t feel it was over stylish

Plussat: Loved our superior suite, comfortable bed & good breakfast

Miinukset: Needed more milk in the fridge for coffee/tea (only had 3 small tiny pods) considering they have a coffee pod machine in the room and lots of tea/coffee supplied.

Plussat: location breakfast friendly staff the bed the shower

Miinukset: the desk chair.

Plussat: Rooftop pool and the lobby bar

Miinukset: Cleaner didn’t arrive until after 4pm on my second day (and I’d been out all day and was back having a rest before heading out for dinner). Bathmat was taken away 1st morning and not replaced.

Plussat: Special thanks to the concierge David. His ideas made our trip perfect!!

Miinukset: Nothing

Plussat: Sijainti oli hyvä, lähellä Hyde Parkia ja juna-asemia. Henkilökunta oli mukavaa ja kertoivat Sydney-vinkkejä kun kirjauduimme sisään.

Miinukset: Aamupala oli aika kallis ja suppea. Huoneeseen kuului meteliä, kun rakennuksen molemmin puolin oli rakennustyömaat.

Plussat: Beautiful retro building. With great pool and bar spaces

Plussat: A beautiful building! I always love my stays at the Primus. Always super comfortable with great staff. Definitely my top pick for Sydney.

Miinukset: Everything was fantastic

Plussat: Location is perfect, a block from transit, tons of shopping and excellent Asian food. Unlike similarly priced hotels, the Primus has a ton of character, thanks to its very sensitive adaptive reuse of a very stylish 1939 government office building.

Miinukset: My only (very minor) complaint was that the fancy lighting automation in the room was a little touchy, and a couple of lamps wouldn't shut off entirety on their own ” I had to switch them off at the wall outlet. Otherwise, I had an outstanding stay!

Plussat: Beautiful Art Deco building. Fantastic location in CBD.

Plussat: Swimming pool, Reception and breakfast were amazing

Plussat: Club millesime oli upea, henkilökunta tosi ystävällistä, huone todella hieno

Plussat: Everything - Thanks

Miinukset: That we had to leave....

Plussat: Room was beautiful with a kind card for our anniversary. Staff were very friendly and kindly gave us an upgrade! Would definitely stay again! Thank you!

Miinukset: The air con was always turning on and off and it would never get to a comfortable temperature.

Plussat: I like that it was very clean and very modern

Miinukset: Wasn’t too happy about the View couldn’t see the harbor bridge or the centerpoint tower or the opera house .

Plussat: Good sized rooms, excellent bathroom toiletries and the TV offers screen mirroring from your mobile so you can watch your netflix. Very clean and modern feel. Restaurants and bars offer delicious food.

Miinukset: Bed was a bit too soft for me, i needed a firmer mattress. Overall the hotel looks very business like and not a lot of warm character to it.

Plussat: The room was first class and the bed super comfy

Miinukset: Nothing!

Plussat: Loved the hotel, staff and room. So beautiful and the gym was amazing!! Great view!

Miinukset: No complaints.

Plussat: Level 35 was beautiful but they could have had a larger variety in the hot foods and cereals including almond milk..

Miinukset: I didn't like the waitress when we arrived on 35th floor to not allow us to have an alcoholic beverage as it was afternoon tea. When i stated that we had not had our welcome drink she immediately ran off to check and came back with drinks. She was not professional enough and needed more training, it was not nice.

Plussat: Every thing

Miinukset: Price of valet parking.

Plussat: Pool area

Plussat: Loved the location cannot fault the staff every single person was welcoming accommodating and very friendly.

Plussat: Location was ideal to watch Saturday night fireworks at the bay and close to nice restaurants and shops.

Miinukset: Upon arrival, I was not greeted nor given any refreshment beverages i.e water, despite advising i had a very sick infant and we just got off a very long and painful plane ride. I have stayed at multiple Marriot Bonvoy hotels and have been welcomed to front desk with fresh OJ and/or water. I felt as though the front office staff was trying to rush off the guests, not making it a personalised experience nor showing any concern or sympathy for the guests. Sofitel prides itself on being a 5-star hotel however the service was less than 5-star. In addition to this, I advised front office staff that I would like to be upgraded to club lounge access however the first question I was asked.... "what status are you" - not "let me check if there is availability or let me see what I can do for you". I felt though I was discriminated against, based on my status. I'm sorry I'm not a VIP for the Accor group but however I am an elite member for Marriot Bonvoy. I was not given the upgrade because I was staying in a standard room and I had no status. In the instance I was a VIP or a platinum, would I have gotten the upgrade? I believe so. Sofitel made me feel less than human, like status is all that mattered to them and how much profit I was bringing to the hotel. Nobody cared despite my plea to let them know my infant was really unwell and that I was willing to pay like everybody else for the upgrade. In the instance this your hotel policy, I believe you should have this investigated and looked into as its far from professional. Furthering to this, the standard rooms are poor. The air con system is very bad, now allowing temp to go below 19.5 degrees. It was hot all night and all day, despite having the air con running all day.

Plussat: Really enjoyed my stay here. Impressive staff. Really went out of their way to check me in early and effort was made for me with options. Lovely modern spacious apartment. Nice facilities, comfy bed, tasteful furniture and beautiful views with large fully opening window. Excellent location. Faultless stay.

Miinukset: Some apartments share a main entry before your private door, other apartment occupants can be slightly noisy entering and exiting this main door. But nothing too major.