Sydney hotellia

Plussat: The most stellar staff and customer service we've ever experienced. Can't speak more highly of staff at every station from check in who addressed us by name each time we passed by, to concierge and everyone in between. It was our wedding anniversary and the hotel surprised us with complimentary room upgrade, a box of chocolates and bottle of wine. Just amazing. The room was super special too!!

Plussat: Lovely staff, good location, spacious and luxurious room

Miinukset: Nothing

Plussat: The staff were great and very accommodating and always had a smile on their face. They all knew it was our anniversary and even upgraded our room. The room was amazing, and so large. I loved the comfy bed and large bath tub. The facilities were new and would definitely stay again!

Plussat: Bed was so comfy

Miinukset: View

Plussat: The staff were very polite and happy to please

Miinukset: We got a room with a balcony and paid well for it only to find that the view was directly impacted by construction. We were looking directly at a crane. I feel this information should have been disclosed up front. Also the rooms looked tired. The breakfast was nothing special. Omelette was under cooked the capaccuino was late.ce but not worth the money apent

Plussat: The pool and the room and the staff

Miinukset: Just this time the pool ruined my daughters swimmers and I had to throw Them away. The chemicals Somehow turned an orange costume into a white colour

Plussat: Staff, remodeled rooms, attentiveness

Miinukset: Nonsense harbor views, poor front entry for valet, chicken salad from room service was disastrous.

Plussat: We stayed for our wedding anniversary. It was a really special stay away, the hotel and the staff pay attention to the little things making it more personal and gave it that intimate feeling. Do not hesitate to stay here, it’s special

Plussat: Staff were Fantastic from the moment we arrived till we left, Room was impeccable, Enjoyable Restaurant and Bar experience.

Miinukset: The absence of a jackhammer operating under my room due to construction of a new hotel restaurant.

Plussat: clean, bright, spacious room

Plussat: location, spa and it was clean

Miinukset: the shower

Plussat: We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!

Plussat: Good location

Miinukset: Easy upgrade not provided even though property half empty.

Plussat: Everything - This is now my favourite hotel in Sydney. Great location, amazing service a d attention to detail.

Miinukset: Nothing!

Plussat: Lovely rooms, great food

Plussat: Business lounge was staff was great

Plussat: The location was perfect for us. We were able to walk to all of the places we wanted to go from the hotel. Staff were exceptionally friendly and accommodating. Our room was comfortable and clean.

Miinukset: Nothing

Plussat: Very friendly staff, always smiling.

Plussat: Staff was extremely helpful.

Plussat: Convenient location to city attractions.

Miinukset: Breakfast prices were way too high. I paid $158 U.S. dollars and the breakfast prices were $18 to $26 US dollars. Overall I enjoyed my stay as the room was clean, quiet and comfortable.

Plussat: everything was very good and helpful when needed.

Miinukset: the street was oneway it was hard to get to I was lost every time,it was very high price to park a car $50.00 a day no free breakfast.

Plussat: Cool boutique hotel. Very friendly and accommodating, natural staff.

Plussat: Location

Miinukset: Rooms were very small

Plussat: The staff were amazing, we got in early and our room wasnt ready but the staff happily showed us to the downstairs bathroom facilities where we could freshen up, stowed our luggage for free and directed us to the complementry confectitonary station in the foyer!

Miinukset: Nothing.

Plussat: nice hotel

Miinukset: I check out November 30th, But I didn’t receive the tax invoice

Plussat: PLace was lovely but for the $, rooms were small, service at breakfast quite slow. Staff were very accomodating.

Plussat: Great hotel. Helpful and friendly staff. Shower room if you arrive too early for check-in. Free everything- wifi, breakfast, snacks, minibar, evening drinks. Even "shoebox" room was large enough (at least for one person). King room was great too.

Miinukset: Shower in "shoebox" was a bit tight - lots of water on the floor afterwards. Shower in King room was fantastic.

Plussat: Great hotel, location fantastic .

Plussat: loved the mini bar and goodies, very quiet room.

Miinukset: it was all good.

Plussat: Wonderful location for us, 150 metres from Convention Centre where we were attending a gala. Best hotel stay imaginable - great room overlooking the street with cool style and great comfort. Every detail considered, making this a great stay. We’ll come again and again. Friendly, stylish staff, comfortable in their own skins. Hospitable. Generous with the provision of minibar and treats to eat. Great shower and excellent bed and linen.

Miinukset: Nothing

Plussat: Good location, modern hotel, comfortable bed, friendly check in. We literally slept there so we did not use the facilities.

Miinukset: Difficult to actually take a taxi from the airport to the entrance, it would have been quicker and easier to walk.

Plussat: close walking distance to airport... late arrival... early departure... all sweet and easy! Bed firm and super quiet everything.... perfect for exactly what it is! (an airport hotel)

Plussat: Friendly organised atmosphere, enjoyable decor and interesting views of airport runways

Plussat: Great value, spotless, great location. I’ll be back

Plussat: Location

Miinukset: After 3 pm check-in

Plussat: The Restaurant/Bar view would be one of the best around the airport. Food is basic but good.

Miinukset: Pick up from airport.

Plussat: Having the reception / lobby and restaurants on the 7th floor was a great idea - the view for that first morning coffee was amazing - the airport with the sea in the background was stunning.

Plussat: Great hotel location, within minutes to Circular Quay ferries and the restaurant area and 5 mins to Opera House. Car parking at the hotel, very friendly and efficient staff who warmly welcomed us. Hotel interior is magnificently decorated. Room was enormous, compared to most Sydney hotels and very clean, with views overlooking the Harbour Bridge. Great sundeck and swimming pool for relaxation. Good information for deals and meals etc displayed within the hotel. Budget priced which amazed me. Have no hesitation in recommending to travellers looking for a high quality hotel at a reasonable price in Sydney CBD. Will be going back again.

Miinukset: Couldn't stay a few more nights!! Next time.

Plussat: Friendly and young staff—and location! Right near the cruise ship port and opera house! Good view of THE BRIDGE from back windows!

Miinukset: Room service came at all hours, would knock once then open the door. Furniture in rooms a little dated.

Plussat: Excellent room with quality furnishings and very comfortable bed, clean, excellent location near Sydney Opera House and Circular Quay, great view of Harbour Bridge, let down by abysmal service and administration, poor communication and very poor breakfast. My room and the lobbies were spacious and tastefully furnished with antique style furniture, but the small poky breakfast room was dirty and unattended by staff, with waiters only popping in and out occasionally. They had no record of my prepaid breakfast despite me asking the receptionist upon checkin. My breakfast table was strewn with previous guest's dirty dishes and they took 30 minutes to clear it. Buffet breakfast was very basic cold selection, fresh fruit but only individual celophane packs of cheese, soggy pastries and stale bread. I intended swimming in the pool but it was unheated outdoors in the smog and was extremely cold.

Miinukset: Abysmal service and administration, poor communication and very poor breakfast. They invoiced my room again for breakfast as they had no record of my prepayment through booking.com. The hotel website claims best price guarantee, but it was dearer than booking.com, and the hotel website would have charged an extra $79 for breakfast for one. Avoid the poor hotel breakfast as there are many good breakfast restaurants a few minutes walk away overlooking the harbour and Circular Quay. The location is very handy, but a very steep walk up the hill from Circular Quay.

Plussat: Perfect hotel in best location

Plussat: perfect location, friendly staff, great room and even a pool

Miinukset: air conditioning wasn't cold enough, staff did try to fix it for us though

Plussat: I like the old school charm. A concierge is there right when you walk in. The place was decorated wuth classy Christmas decorations. You just felt important as a guest.

Miinukset: The bathroom had a room for the toilet but no door. Seems like the door would be a bonus so someone can get ready while soneone uses the toilet.

Plussat: Very large rooms and bathrooms, a lot of counter space, every room amenity we prefer. Best customer service was they suggested we could use showers in their gym/sauna/pool area when we arrived at 8:00 am after a 15-hour flight. Made such a difference in our day! And they got our room ready by noon, too. And the location can't be beat.

Miinukset: This hotel has an "Old English" vibe so if you want a young, hip vibe it's not for you. But if you want to be able to walk to the Circular Quay, Opera House, Royal Boranical Garden, ferries, the Rocks neighborhood, and a train station, it's excellent.

Plussat: Very nice room. Great staff.

Plussat: Location

Miinukset: No coffee maker, worn towels

Plussat: Outstanding staff, great location and cool classis hotel with lots of marble, crystal and classic art.

Miinukset: Bar staff was a bit off-putting but otherwise great experience.

Plussat: This hotel was great. More of a B&B feel than a hotel experience. The staff in the Bar were really very nice and the feel of every public area was welcoming.

Miinukset: A couple of maintenance items. fabric on chairs in the room was wore through to the original fabric. plumbing fixes in the bathroom were a little average

Plussat: Brillant stay. Staff so helpful and considerate . Room upgraded on arrival . Birthday cake for my young son. Best location . Will be back .

Plussat: The staff and atmosphere was terrific

Plussat: Friendly and professional staff, interesting and unique decor in room and in all parts of the hotel, nice use of the original features of the building ,a great place to stay in the city.

Plussat: Stylish rooms and common parts Comfortable bed Reliable shower Fast elevators Excellent breakfast service

Miinukset: Room too dark to work in Having to move all towels and gowns before showering Lack of storage space Lack of complimentary water Too much space given to expensive mini-bar "Free welcome cocktail" actually $24 Passive aggressive price list for room items Stains on walls - removed after second request

Plussat: Location staff rooms amenities

Miinukset: Could use more business traveler support

Plussat: Staff was wonderful. Don't remember hugging staff before but we did at the QT. Felt like home. They went way out of their way to be helpful.

Plussat: The staff were absolutely gorgeous, friendly, full of personality, helpful and warm. The room service dinner was absolutely

Miinukset: Quite expensive a rate for the slightly worn feel.

Plussat: Just a fab sexy place love it

Plussat: clean, professional service, smiley face

Miinukset: n/a

Plussat: The service , the room the breakfast the staff the bar ! Everything !!!!!

Plussat: Not applicable

Miinukset: Pricey

Plussat: great boutique hotel, friendly staff,nice restaurant and lounge. will come back next time! have already recommended it.

Miinukset: no.

Miinukset: Harbour view is not looking at a wharf..Don't appreciate having a room with a ugly disabled bathroom.

Plussat: forgot my orders two things not attentive

Miinukset: remembered what i ordered

Miinukset: Pillows too soft

Plussat: Good location

Miinukset: None

Plussat: The service and facilities were exceptional. Loved the heated toilet seats, bath and view of the opera house.

Miinukset: The seafood platter could have been bigger!

Plussat: The service was excellent at the hotel, whatever we needed the staff were able to accomodate. Having said that we are not sure we got the 'harbourview' promised as we were looking back towards the city. Nevertheless it was still spectacular and we would love to visit again if we could afford it.

Plussat: central location to all the sites of Circular Quay/Rocks area. Lovely walk around the harbour to experience concert at Opera House. About 15 to 20mins walk up into main business retail area.

Miinukset: nothing up to expectations

Miinukset: Only a small issue. Shower head size and pressure not that great especially if you are with your partner. But pretty much the perfect place to stay

Plussat: Hotel‘s Furniture style

Miinukset: Reception Service

Plussat: Complimentary bicycle to roam around nearby. The staff took some time to fix the bicycle with issues.

Miinukset: ensure all bicycles are in full working conditions

Plussat: Good location, well priced, clean

Plussat: Love the location and like the breakfast downstairs, the coffee is usually pretty good

Miinukset: I'm a fan of your hotel

Plussat: Room was nicely fitted out with plenty of space. Friendly staff & fabulous location in a quiet street.

Miinukset: The reception hours could be a bit longer, as the bikes had to be returned before 10pm , we could not use them, while bikes were the main reason we chose this property

Plussat: Hotellin sijainti erinomainen - kävelyetäisyydellä Sydneyn pilvenpiirtäjäkeskustasta, mutta omassa rauhallisessa ’kolossaan’ Ultimossa. Ostoskeskus ja ravintoloita lähietäisyydellä. Hyvät bussiyhteydet.

Miinukset: Hotelli kunnostettu vanhaan teollisuuskiinteistöön. Liikaa paljaita betonipintoja.

Plussat: Best value 5 star hotel in Sydney CBD due to location, room finish and size and staff

Miinukset: Valet expensive. should be half of their charged price

Plussat: Clean, nice rooms , good facilities , great location

Plussat: The customer service was incredible. Nothing was a problem and all the staff were happy, friendly and willing to help with anything. The room was incredible and nothing short of luxury. Value for money - given the customer service, the location (close to everything - transport, shopping, eateries, easy walk to the water) and the comforts of the room. Absolutely worth it!

Plussat: very neat and fairly large rooms. the park view is beautiful.

Miinukset: initially we were in a 'park view' room which did not face the park at all. you have to crane your neck out of the window to see the park. this should not be sold as park view. staff were happy to move us to a front facing room with beautiful view.

Plussat: Great service

Plussat: Bed comfy

Miinukset: It was a bit noisy outside and no view

Plussat: Everything was great at the hotel, great bed, large, recently updated, good facilities.

Miinukset: I fly at night, asked if I could use the gym to shower when I got back to the hotel (checked out that morning, collected bag in the afternoon) and was told that I would be charged $20 to use the gym / shower? I could have used the shower on arrival but not departure? Very short sighted. A first for me, and I stay in Sydney regularly for work. Would not come back.

Plussat: Perfect location friendly staff

Miinukset: Wasn’t too fused on the bed a little hard The light under the tv I hate lights I had to hide with pillows and no cocktails before 4pm we did get told to go down to high tea but we waited 10 minutes and no one came to us so we left

Plussat: Great location, all the staff we encountered offered that extra service we appreciated. The bed was very comfortable. Relaxed vibe.

Plussat: Great location. Lovely staff. Rooms large and comfortable bed. Very clean. I was celebrating my birthday and the hotel gave me a bottle of sparkling wine and a lovely chocolate dessert. So thoughtful and made my day very special.

Miinukset: Everything was perfect

Plussat: Proximity to all Sydney sites

Miinukset: The deluxe king room was a let down . It did not look anything like the adverts and there quite a few weird things like no mood lighting even though there were lamps it was a master switch for all lights. The bedside table was not properly fitted and wobbled. The breakfast venue outside seating was constantly under siege by seagulls swooping on to the tables and taking food. The waiting staff were slow to set tables, bring water, restock plates etc. The in room dining wait was in excess of 1 hour for fish and chips at midnight. The bathroom towels allocation was 1 per person and the staff at reception were disinterested in following up on requests. The minbar was not restocked with snacks in 3 nights we were there.

Plussat: Great location and staff

Miinukset: More smiles

Plussat: Air conditioning and room lighting was great! Big comfortable bed and Nespresso unit in room was great! Will come back.

Miinukset: Personally pillows were too soft; otherwise nothing else to fault.

Plussat: Great location. Had a luxe feel to it also, very modern and industrial.

Miinukset: The bathrooms need a fan. Room views were also disappointing small window to see the bridge views etc.

Plussat: The girl on reception (Her name was Ai ) was so lovely and a great ambassador for the Star, she went out of her way to make sure we were 100% happy. The service in the whole place was exceptional and the rooms were total luxury.

Miinukset: Nothing...it was all exceptional and I've score 10/10 for everything....please make sure they receive the top score.

Plussat: facilities were nice and staff were friendly.

Plussat: The suite was excellent for relaxing and providing a central base for seeing Sydney, excellent spa pool. Very close to ferry terminal. . Excellent restaurants in the STAR complex. Provided with early room (noon) access following long overnight flight which was great.

Miinukset: Nothing

Plussat: Breakfast was outstanding in the Harvest Buffet.

Plussat: Comfortable bed & room. Very clean & well appointed.

Miinukset: Liked everything.

Plussat: Perfect going again