Enid hotellia

Plussat: For our travel I would have preferred a nice breakfast as opposed to an equipped kitchen in the room. The kitchen would be nice for anyone on an extended stay.

Miinukset: No breakfast.

Plussat: Affordable

Plussat: Didn't have it.

Miinukset: It was great.

Plussat: Very friendly

Miinukset: The coffee and hot cocoa

Plussat: Comfortable the beds were nice and the room and lots of space and was very clean, Laundry Room and Ice Machine in same lock room was nice. Good size Kitchenette with everything you needed to cook and eat with, free parking. Located just off the main road surrounded by everything you needed (Restaurants, Walmart, mall near by) .

Miinukset: The telephone message light wouldn't go off and nobody at the front desk knew how to turn it off or fix it. Certain TV channels (ABC,CBS,ESPN,ESPN2 and others) had no sound. Front employees sitting out front with friends smoking and talking to friend while on shift, kinda of a turn off.

Miinukset: The front desk lady never spoke and never smiled. Never said hello when we walked through the doors; was nothing but gripey. I have her name too

Plussat: I like the full kitchen in the room. It was nice. The hotel was clean and staff was helpful and friendly

Miinukset: Towels. They are little.

Plussat: Staff were really friendly

Plussat: Full kitchen was great. Very clean rooms. Very nice staff.

Miinukset: Everything was great no dislikes

Plussat: The beds were very comfortable and the shower felt great.

Plussat: We love the staff the room, the location, everything

Plussat: Didn't have time to eat.

Plussat: Suite was perfect. Will stay again and recommend highly.

Miinukset: Nothing.

Plussat: Clean and comfortable

Plussat: Clean and friendly

Miinukset: I am not from Norwalk Ct

Plussat: It was clean, quite and had the amenities that I needed. Will stay here again!

Plussat: None

Miinukset: Suck customer service

Plussat: Location was good.

Miinukset: Staff was indifferent.

Plussat: Food was great, Rooms are comfy, and amenities are enjoyable.

Miinukset: I left my head headphones called them they called back they found them Yay! went to go pick them up and they were nowhere to be found.

Plussat: None

Miinukset: Customer service

Plussat: The bed is always comfy. The breakfast was really good! The location is easy access to get to stores.

Plussat: All Good. Worked well for us.

Miinukset: Nothing to dislike

Plussat: Staff are professional, polite and personable. They were very knowledgeable in their job, welcoming and knew what we wanted as guests.

Plussat: clean, location,size of room. Very comfortable bed.

Miinukset: Not a whole lot of washing ammentities like; towels, wash cloths,shampoo/conditioner. The towel rod was broken upon entering the room and borken pieces laid on the counter.

Plussat: Clean and lots of value in what the room had to offer. We were only there a few hours so could not really take advantage of everything.

Plussat: Good location and comforts of home. Slept well and enjoyed kitchenette.

Plussat: Good location, close to family

Miinukset: Dirty, hole in wall, blood on closet door and blanket.

Plussat: Location was good for us.

Plussat: Location-quiet

Plussat: It was so nice and clean, the lady at the front desk was so helpful and friendly!

Miinukset: No, it was great!

Plussat: Nothing.

Miinukset: My wife and I arrived and checked in at 3:20pm. The computer was down so they checked me into room 318 on paper and gave me the cardkeys for the room. I didnt put any of my belongings in the room, and left to visit with family. I returned at 9pm and the room cardkey did not work. I went to the lobby and discovered when the computers came up the booked someone else into the room (glad now I didnt drop off by bags earlier). They checked me into room 302. Throughout the night my wife and I killed 5 cockroaches of various sizes (see attached photos). Since it was so late we stayed, but left the tv and light on to keep the cockroaches from coming out. Around 2am we were woke up to a comotion in the hallway. Apparently the Northeastern Oklahoma A&M college had some sporting event and had rented several rooms for the team and they were racing roller chairs from their room down the hallway while wearing nothing but their underwear. I explained all this to the hotel staff and after conferring with the manager was told the general manager would have to see ab out and adjustment to the bill. I did not hear back from the hotel staff, although it was Sunday when I checked out, so I called them Monday afternoon. I spoke with the general manager who stated all she could do was credit $20 to my bill. Her biggest concern was that the front desk staff had rented out my original room. She got rude when I told her $20 was the least of my concerns. She stated "I dont have to credit anything to your bill Im doing it out of the goodness of my heart. If you are going to be ugly then I will end this call. Goodbye" and hung up on me. I called IHG who owns Candlewood Suites and lodged my complaint with them, and although the person was very apologetic and professional, he told me all he could offer me since I was not an IHG rewards member was $20. All I can do is post this review and hope that you go somewhere else and save yourself the sleepless night and aggravation.

Plussat: Friendly staff, very clean

Miinukset: No continental breakfast

Plussat: Easy check-in, nice room, good breakfast!

Miinukset: Elevator a bit slow.

Plussat: great breakfast and good location - close to everything you need. Great water pressure and hot water in the shower.

Miinukset: nothing - everything was great

Plussat: Breakfast was good

Miinukset: Roach in bathroom, ac unit was loud when turning on and off

Plussat: I always have a good experience staying at the Holiday Inn Express. The staff at this motel was courteous and helpful when needed.

Plussat: Good food. Comfortable bed. Quiet room even though right by ice machine and elevator.

Miinukset: Electrical outlets were NOT in convenient places.

Plussat: Drew (Front desk clerk) was very personable and greeted us with exceptional care.

Miinukset: Absolutely nothing

Plussat: Have stayed here before nice to have consistency in service.

Miinukset: The mattress had a dip in one side that was very noticeable.

Plussat: Food was very good❣️

Miinukset: Shower didn’t work ❣️ Front desk couldn’t help

Plussat: bed and pillows

Miinukset: nothing

Plussat: Room was comfortable & clean. Staff helpful and friendly.

Plussat: The staff was very friendly and when you checked in you were offered water and snacks.

Plussat: Easy check in

Miinukset: Nothing really it was fine

Plussat: This property is clean, close to everything in Enid, has a terrific staff and great breakfast.

Miinukset: NA

Plussat: Great breakfast

Miinukset: Bed was too hard

Plussat: Beautiful suite room and the landscaping around the pool with the native large stones was great looking.

Miinukset: No

Miinukset: The heating system in the room was quite noisy. I tried turning it off, but the room cooled very quickly. This noise made it more difficult for me to fall asleep.

Plussat: Location

Miinukset: The train whistle

Plussat: The room was very large. Good price

Miinukset: It was right on the main road we heard sirens all night long. It felt very old.

Plussat: Reminded me some of 70's retro. Fun. Courtyard 1st floor view so could sit outside door to room. Pool view. Closed of course but relaxing. Good breakfast. Friendliness of ALL staff.m

Plussat: Easily assessable. WONDERFUL STAFF! They were so friendly and helpful!

Miinukset: Just could have been cleaned a little better. Door knobs sticky. Walls needed fresh coat of paint and it was pretty dusty. Of course when you live in Western Oklahoma you don’t pay much attention to things needing to be dusted. Overall, would stay there again.

Plussat: I had an emergency early the next morning after I had left the motel and was allowed to return to my room and take care of my problem. The woman who was working that morning was always cleaning, greeting and helping everyone. My friend recommended this hotel to me and I will recommend it to others. Thank you very much.

Miinukset: The bottom of shower was in need of repair, but was great otherwise. The room was wonderful.

Plussat: Clean and friendly

Miinukset: I was charged 25 dollars more than I was supposed to be. The staff assured me it would be put back in my account bit I haven't been refunded yet.

Plussat: Waffles were hard to cut. Otherwise nice breakfast. We were not at your facility very long, just overnight. It was nice.

Plussat: Room and location

Miinukset: Bar closed early

Plussat: Room was great

Miinukset: No hot tub

Plussat: Comfy bed. Good room set up.

Miinukset: All was good

Plussat: Staff, was great, they went to get me ice after machine was broke on my floor because I am disabled.

Miinukset: My toilet was broke didn't flush, after trying to flush it it was running loudly the ENTIRE stay.no maintenance on call. Ice machine was broke on my floor and I am disabled .

Plussat: I loved the room! It was spacious, two sinks, good for partner and I as we are sink-hogs. Comfy beds and incredibly nice, helpful staff. Another convenience was the laundry room, coin operated. My partner and I were traveling a long-distance and it was great to have!

Miinukset: N/A

Plussat: The hotel was clean. The staff were friendly and helpful

Miinukset: The side entry door by pool was out of order

Plussat: Value

Miinukset: The breakfast was available to late in the morning.

Plussat: This hotel exceeds expectations. The decor is updated, everything in the room worked, it was very clean. The staff, evening and day, were all professional, friendly, and helpful. Thank you for a good work/rest environment and a relaxing stay.

Plussat: Room amenities were lacking including the complimentary shampoo and such. TV barely worked.

Miinukset: Sits right next to an adult shop.

Plussat: Just about perfect on all fronts.

Miinukset: Nope

Plussat: Very nice and new

Miinukset: Said there was a heated pool. Failed to share that it hasn't been finished yet

Plussat: The staff was very very friendly and very helpful.

Miinukset: The room was nice, but the bathroom definitely needed some scrubbing. The shower floor and tract was really disgusting. I did not want to shower in it but had to

Plussat: Up to date, pleasing and comfortable decor, pet friendly.

Miinukset: Minor, there was some dirt on the carpet as well as the bed spread.

Plussat: Very clean and up to date

Miinukset: nope

Plussat: Great stay!

Miinukset: No

Plussat: Conveniently located, clean, new and hot free coffee always available. Staff was excellent.

Plussat: Wonderful service, quick check-in, comfy room.

Miinukset: The eggs at breakfast weren't awesome, but other than that - just fine.

Plussat: Location

Miinukset: The female attendee was very rude

Miinukset: Did not have coffee for breakfast. Was out of food by 645 am. And did not care. Out tub was clogged and after 12 hours. We unclogged it ourselves.

Plussat: Cheap & near destination

Plussat: Desk staff

Miinukset: Most everything

Plussat: There was no glasses , coffee pot still had used coffee pod left in it , no wash cloths had to go to front desk to get wash cloth they gave me some one was stained with something black . Not a good neighborhood , music playing into the night . put me in a dark hallway corner room .

Plussat: Nothing

Miinukset: Everything. Bugs in room mildew in shower no room service for 3 days had to go to office for towels soap everyday toilet ran every five minutes bathroom sink clocked no breakfast items only apples and cereal no milk cold coffee and very rude office staff the worst place I have ever stayed

Plussat: Good location

Miinukset: Uproot breakfast and staff

Plussat: it was clean and easy to get to and he rom was nice

Miinukset: needs a shower in the handy capped rooms

Miinukset: Price was a bit too much for location

Miinukset: Clean towels that someone hasn’t wiped their butt on would be a start. Staff said it was paint stain ha.

Miinukset: No coffee!

Plussat: Staff was great room was clean and stocked overall. Appearance of hotel overall was clean.

Miinukset: Spread out a bit

Plussat: Our room and bed was clean and great.

Miinukset: You need to do something about the cigarette smell in the entrance way and your hall ways. I am very allergic to the smell, but our room was fine.

Plussat: Nice staff. Clean. Nice room.

Miinukset: No

Miinukset: Entire hotel filled with cigarette smoke. Staff did not care about this when I brought this to their attention. Will not stay there again

Miinukset: The front desk person was very rude

Plussat: The bed was very comfortable. Staff was friendly. Location was great!

Miinukset: The room smelled a little like smoke.

Plussat: It was clean !!!! Not fancy but that’s ok. Hot breakfast, pool, house keeping great.

Plussat: The price

Miinukset: When I entered the hallway to get to my room, the odor of marijuana was horrendous! It carried over into my room, made me nauseated. The lady at the front desk was rude. I will not be staying at this hotel again!

Plussat: The king room we had was spacious, clean and comfortable, staff were friendly in the hotel and restaurant

Plussat: It was quiet and if it was Halloween it was like a maze. The free breakfast.

Miinukset: Number one there was blood and other stuff was on the pillowcase that we had in our room. We asked the cleaning lady for a new pillow and she threw a big attitude about it. Number two the coffee cup and one glasses was filthy dirty and we didn’t even drink out of that. The hall way smell like smoke made me almost gag. And when we turn on the heater it actually smell like puke. Went down to the front and ask them for some air freshener and she did a good job. Their cleaning staff need more PR relation with the customers.

Plussat: Late checkout and comfty beds

Miinukset: Smoke smell in hallways

Plussat: The area was convenient, breakfast was very good.

Miinukset: We checked into our room, it seemed very nice. I put my 3 year old to bed & my 17 year old started turning off lights, when she noticed the bugs on the bed. The beds had bedbugs!! I put one in a cup and took it to the front desk. They were not surprised!

Plussat: Staff was polite! Quiet atmosphere. Very good price!

Miinukset: No hot breakfast...

Miinukset: Horible Staff except the stoned black dude behind the counter that giggled the whole time and website info from booking site.

Plussat: It was great I just wish they had breakfast.

Miinukset: Didnt have breakfast

Plussat: Nothing! The bathroom smelled like mice were living in it, although i didn't see any. Dead bugs in the bathroom floor and on the carpet which was too dark to see.

Miinukset: How coyld one think of eating the continental breakfast there with what we had already experienced there.

Plussat: The pool is nice

Miinukset: Bathroom wasnt the cleanest looking, pool is not closed off so the room was very humid.

Plussat: We did not stay.

Miinukset: Smelt like mold walking in the door. Front desk was dirty with paperwork. Guest service was beyond poor. Walked in on another guest that was Embarrassing. Could not receive a refund because they do not have the database to accommodate that request. Worst

Miinukset: Holes in the walls or gaps around electric plates and carpets are nasty in the stair Wells and doors do not securely lock. And would not give me late check out

Plussat: Pool and hot tub were nice. Staff friendly. I would recommend it.

Plussat: I have enjoyed both of my stays! Its economical with acces to amenities and local surroundings

Miinukset: My only problem was Me!!! I didnt get a chance to go swimming. I like this place and will be a frequent return customer

Plussat: Front desk staff was very welcoming. Indoor pool was great for the kids who had been cooped up in the car all day.

Miinukset: The bathroom was way past its prime for Days Inn standards. It was clean, but the broken tile, excessive caulk to hide imperfections, and a door that didn't close were serious flaws.

Plussat: nothing!! It was dirty, stunk and had bugs

Miinukset: We checked in and got to the room. I requested a non smoking it was not non smoking. We pulled back the sheets and there was a roach. We grabbed our things a left!!

Plussat: It was not far from the attorney’s office that I planned to meet.

Miinukset: The room I was assigned was dirty and occupied when I opened the door with me keycard which surprised and agitated the occupants while endangering me. Obviously the hotel has no dependable way to determine room status. Fetid patron stair entrance. Horrifi

Plussat: Brd was comfortable. Not too far from event center.

Miinukset: Broken chair in room. Staff not always available. Not a great room. Looks like facility was under construction.

Plussat: The pen on the night stand was nice

Miinukset: The carpet in front of the sink was wet, the bathroom had not been cleaned, hair everywhere!!! and the tub would not drain.rented a smoking room and no ashtrays

Plussat: Everything Good

Miinukset: Nothing

Plussat: Good people

Miinukset: No

Plussat: Swimming pool was wonderful...clean and convenient to our room

Miinukset: Could have been cleaner and less bugs

Plussat: There were no eggs and it was pretty run down i doubt i stay there again

Plussat: Overall ?? Everything.

Miinukset: There wasnt anything to dislike .

Plussat: It was clean and I felt safe staying there as a single woman.

Miinukset: It was worn down, but it was clean and you can’t get a better deal value-wise.

Plussat: Brekfast not used. Staff very nice and friendly

Miinukset: NA

Plussat: It was close to where I worked

Miinukset: The ice machine did not work. Vending machines were empty.

Plussat: Good beds

Miinukset: No coffee at 5am rooms need updating

Plussat: The people where nice

Miinukset: Room was 3td rate. Paint was very splotchy, there was a pipe just sitting out in the room. The room was very dingy. Had to switch to a better hotel.

Plussat: The hotel has a fenced area behind the motel that I was able to let my dog get out and stretch her legs.

Miinukset: The breakfast buffet closed at 0900. Would like it to be at least an hour more. No ice machine available. It took the clerk 15 minutes to get to the desk to check me in.

Plussat: The size of the room

Miinukset: Holes in the wall and torn carpet, Staples in the wall

Plussat: Very nice people at the front desk. Very nice room.

Plussat: The waffles were good.

Miinukset: It was next to a gentleman's club, so it was not in a good location unless it was being utilized by the club's customers. It certainly would not be suitable for families.

Plussat: It was within 10 miles of my appointment.

Miinukset: The air conditioner fan had only one setting, SLOW. The bedspread was dirty. The bathroom floor mat was dirty. The shower didn't work. The drain in the tub didn't work. The TV remote didn't work. The carpet was stained and burned. I could go on, but I don

Plussat: Comfortable bed. Convenient parking

Miinukset: LOTS of dead bugs. Apparently the exterminator was there that day, and housekeeping didn't have time to clean up the bugs

Plussat: Good place for the money

Miinukset: No ice available but they did give me a couple cups of ice so I could cool my drinks but they did have a fridge & microwave in the room

Plussat: I did not eat the breakfast. I liked that it was close to the area I was visiting. It was very nice and clean and The staff were excellent. Easy to talk to and very understanding and accommodating of my needs.

Miinukset: Honestly...nothing the staff is doing a great job. It was better than I expected for a small town motel.

Miinukset: Pool was broke. TV didn't work. Internet didn't work In room. Did not have syrup for pancakes.

Plussat: Clean

Miinukset: The traffic

Plussat: Breakfast

Miinukset: Floors were dirty, mirror was streaked, bathroom ceiling was falling down

Plussat: The staff

Miinukset: The hotel grounds has not been up kept it was in desperate need of mowing weed tending. The hotel room furniture was broken, dirty and carpet was stained bleached and needed replaced. This hotel was very very unsatisfactory.

Plussat: Clean quiet

Miinukset: No

Plussat: The night desk clerk, a gentleman, was very friendly and helpful.

Miinukset: The hotel had many structural issues. It looked like it was in demolition mode in some areas. The carpets were very worn and dirty. The bathrooms had many cracks in ceilings and walls. The pictures online are very deceiving. I would not recommend staying

Plussat: The tv was big

Miinukset: My hotel room had bed bugs i itched the whole time. I’m still itching i feel like i took some home with me. The swimming pool heater was broke so it was freezing cold. NEVER again will i stay at Baymont

Plussat: They have a great breakfast and the staff are very friendly and helpful. We go to Enid several times a year and we always go back to Baymont Inn.

Plussat: It was clean comfortable and quite. Great value.

Plussat: The staff was very nice & the pool seemed very well kept & inviting, plus they had a grill just outside the indoor pool.

Miinukset: The mattress was uncomfortable, the carpet was damp & sticky, icebox made a noise all night long keeping me awake.The location was back off the road, you don't see it very well, the key door around back did not work you could just walk in without room

Miinukset: Housekeepers needs to do better.

Plussat: Nothing

Miinukset: They had bed bugs. Black mold which made my husband with cancer sick. I’m completely disgusted.