Budget Host Inn NAU / Downtown Flagstaff

The price was ok for the room

There was some BED BUGS in the room and it looked like the bed wasn't made right. The bathroom had dirty towels

Nothing

The floor of my room was not clean, there were no bags in my room for trash. It looked as if someone had come through, cleaned it halfway and left. When I asked the owner/manager about it, either to move or just get my room cleaned, he denied it was dirty, once I showed him pictures, he then said that he would get someone to clean, which never happened. The unprofessionalism displayed at this property was awful. If you're looking for a cheap room, spend the few extra dollars and head literally anywhere else

It seemed nice at first. As.soon as we used.the bathroom. Toilet would.not.flush and the bathtub filled. We walked to the office and let them know. The guy just handed us a plunger and that was that. My hubby tries for a while to drain the tub. Nothing. We new this was a bigger problem. We went back and this time the guy got a snake like drainer and asked for us to help??? Nothing. We wanted to just have a place for the night and shower. He then said he was booked but his vacancy light was on and you could clearly see.all night 3 rooms unrented. He as well just left the snake on the floor after putting it in the toilet. Left.n never checked back on us. Don't even try for the bfast. It's the motel coffee ^delight^

Rooms where Dusty and smelly Service all around everything over all is so.bad I feel I need to shower again just after walking in

DO NOT STAY HERE! Where do I start. We had a lot of problems with staying at this location. We found that the bath in our room was flooding with what seemed to be sewage water, as it was a pale brown colour, had bits floating in it (not going to guess what it is) and it made the room smell really awful! We also noticed that the outside window was broken. Their is the actual window panel that can be slided shut or open, then there is a mesh panel that goes on the outside. That mesh panel was incredibly loose and could easily be pulled off with no ease (as the staff member proved) leaving just the window, which could be opened from the outside and then gain entry into the room. So we could have been robbed, or even worse during our stay there. The WiFi is non existant, there are snails that move faster than the WiFi, there is just hardly any signal wherever you are. The continental breakfast consists of coffee, juice and then tiny donuts and 1 variety of muffins, that's it. There is no area to sit and eat, apart from 1 table that is located outside, so on a rainy day good luck sitting and eating breakfast, or if the table is already occupied. The room wasn't cleaned at all during our stay, we later found you had to ask for it to be cleaned. Now the staff. The staff are incredibly rude. They do not listen or accept any fault on there behalf, they just blamed everything on us, or just didn't apologise at all. We told them about the bath and window on our 2nd night (when we first noticed it), they initially said they were sold out so we couldn't move rooms and to just keep the bathroom door shut, so the smell wouldn't come through. They didn't mention anything about the window being unlocked or open, they just parred it off. They just said to leave these problems for that night, and they'd sort it tomorrow, when we were leaving anyway.