Pomorie hotellia

Plussat: I liked the two bedroom apartments, they were clean and very large with incredible comfortable beds.

Miinukset: I did not like the fact that I have to pay for chairs and umbrellas at the beach in the Penelope property! For such a expensive hotel this is unacceptable. Very disappointed. The pool is small and there are no towels, also, very disappointed. The spa is very basic. I expected much much more for the money! 0 entertainment for children, very boring hotel. This hotel is for 65+ not for young people or families. The staff was ok, but not great, actually kind of rude.i asked the receptionist about towels for the pool and she told me to go buy some what was I expecting, I was shocked

Plussat: Great

Miinukset: Very clean and great service Thank you

Plussat: Todella hyvä ja runsas aamupala, sijainti loistava aivan meren vieressä, ystävällinen henkilökunta, siistit huoneet, lähellä vesipuistoa

Plussat: Everything was just great.

Plussat: Great staff very nice holiday

Miinukset: Nothing

Plussat: Nice hotel, very clean, comfortable.

Miinukset: Breakfast can be better. Hotel information book needs some update/reprint.

Plussat: Everything was perfect. location perfect. close to the beach and the center. Staff,the breakfast,a la cart , all was perfect. I would especially like to point out that it is extremely clean.

Plussat: Central Hotel. Good location. Loved it.

Plussat: The hotel is in the centre, close to the sea, but the neighbourhood is not nice at all (parking lot, partly demolished / constructed?? buildings, etc.). The rooms are nicely decorated, very spacious and convenient. The amenities could be better, but they are OK. Breakfast was delicious and the selection was also wide. The restaurant also serves dinner; I can really recommend it. We loved the balcony (even if it looked to the parking lot).

Miinukset: The receptionist didn't speak any languages apart from Bulgarian (the same applies to the employee at the tourist office...), so our check-in was sort of a pantomime. For this reason we could not get any recommendation about what to do there. But otherwise they were helpful, and some other employees at the hotel did speak some English (not too much, but still). The weather in that region is really windy, so swimming in the sea is rarely possible.

Plussat: Location was great. It was super close to the beaches and bus station. The breakfast was good.

Miinukset: We didnt like that the parking was not owned by the hotel. This parking was free to use for all the people around and it was very hard to find free parking space. WiFi signal was extremly weak. We have good conection only at the balcony. There was only one garbage can which was located in the toilet.

Plussat: everything was Ok and recommended, locations, near central beach-10 min, walking area/street-5 minutes, great restaurants around very acceptable price and fantastic food, free parking just to hotel-

Miinukset: maybe some items from offered breakfast. burek was cold even served from early morning, I was happy to taste famous Bulgarian kackavals-i couldn't-last three days only vegetable kackavals was served.

Plussat: * great location (near of the city center, 5 minutes walking distance from the Hotel as well near to the sea side) * very friendly stuff ( 5* ) * large room with comfortable bed and dining facilities * very good restaurant inside the hotel * cleanliness ( 5* ) * parking place for the car front of hotel * fast WIFI internet

Plussat: Modern hotel, friendly staff, convenient central location for the town centre and beach.

Miinukset: Asked for a double bed, but got two twins pushed together, so sleeping could have been more comfortable. Had to pay extra for orange juice at breakfast.

Plussat: everything was great, clean rooms good breakfast very helpful staff highly recommended

Miinukset: everything was great next time will stay in bigger room on higher floor

Plussat: Very clean rooms Wonderful breakfast

Miinukset: Big rooms Good Wi-Fi

Plussat: Everything was great!

Miinukset: The internet speed could be faster.

Plussat: ...everything was just perfect

Plussat: Nice small modern hotel in a convenient location in the Old town within close proximity to the beach and main streets. The staff were extremely helpful and friendly and the hotel was very clean and breakfast was nice.

Miinukset: I asked for a double bed, but it seemed all the rooms were twin beds pushed together, so sleeping could have been more comfortable. Also we just had a thin sheet and a blanket for bed covers, a thin duvet would have been nicer. A minor thing, but had to pay extra for orange juice, this wasn't made clear, so was surprised when I received the added bill for this.

Plussat: The room was clean and basic , the fridge was a bonus

Miinukset: They wasn't any comfortable chairs to sit on anywhere, the beds weren't made , breakfast wasn't hot mainly cold , there wasn't a lot of lighting outside, last thing ,I paid more than with you, if I'd have booked direct with the hotel it would have been cheaper so I was not happy about that ,

Plussat: Everything was fine.,no problem at all

Plussat: hotel and facilities are gorgeous! very clean. lots of things to do in the hotel great gym great pools good bar

Miinukset: Wifi. signal us weak and unstable. food- although the food quality is good, for that price i believe it can be much better and diverse. Staff- very nice and friendly but don't speak good english so it's hard to ask questions and get good and valid answers.

Plussat: Also it was out of season most of the relevant facilities worked.The inner pool was grate. It was very clean and the staff was pleasant and helpful. Grate for kids and sure that during the season it will be better.

Miinukset: The food (breakfast & resturant) in the hotel was not good and the variety is minimal. At the first evening when we just got there we used the buffet dinner (which was very very poor) and paid 50% more then any other resturant in Bulgaria.

Plussat: Breakfast,staff and free wifi was good.Rooms are clean and comfortable.View is perfect.

Miinukset: Location is far away city center.

Plussat: The menu within the resort is truly all inclusive and compared to many other hotels, there’s actually some quite good food at times. You can have all of your daily meals for free.

Miinukset: A 5-star hotel should not be charging you £10 per day to park your car inside the resort as a guest. I didn’t even pay attention to that fact upon paying for my booking and was unpleasantly surprised to learn that parking comes at an additional cost. Had a quick chat with the facility manager on shift at the reception and was compensated with free parking for the duration of my stay.

Plussat: Hotel itself it’s beautiful

Miinukset: Poor entertainment very disappointed. The evening ,,show’’ was so bad my 6 years old niece could do better. Management should consider hiring professionals who know how to entertain people at hotels.

Plussat: Great clean extra space room. Very good food, close to The beach,

Miinukset: The all inclusive bars on The beach were to scattered. No amenities for strollers on The beach (e.g. wooden crossings) weak Wi-Fi and The safe box was at extra cost

Plussat: Hotellin oli rauhallinen, vuoteet hyvät. Lähiympäristöön liikkuminen sujui näppärästi kävellen. Bussipysäkki sijaitsi lähellä; bussien aikataulujen tulkinta oli hieman haastavaa. Hotellissa erilaisten hoitojen varaaminen sujui kätevästi hinnastosta toiveet osoittaen.

Miinukset: Englanninkielen taitoisia eivät ihan kaikki olleet, mutta asiat tulivat silti hoidettua.

Miinukset: Näkymä olisi voinut olla suoraan merelle. Nyt oli turhan paljon näkyvissä viereisen ravintolan roskakatos. Viereinen parveke olisi ollut jo parempi. Kylpyosasto voisi olla avoinna jo aamusta.

Plussat: Pomorie is just lovely small sea town. Saint George is in the middle of the old town. Big rooms, beautiful view over the Bourgas bay, fine cuisine in the restaurant. I also enjoyed a very relaxing massage after tough and busy day...it helped a lot. Compliments to the staff as a whole!

Plussat: Our second time at the hotel and just live the peaceful environment, we had a Mud Bath in the Spa, The lady was so friendly. Just love coming back !!

Miinukset: I asked for a Cappuccino from the machine in the restaurant for breakfast, not available so had an Espresso.....terrible !!! The second day they said we can bring you one will cost you 3 lev....what !!! so went outside to the machine and paid 0.60lev, for such a great hotel definitely think they can give us a complimentary Cappuccino for Breakfast.

Plussat: Kohtalaisen hyvät sängyt ja tilava huone.siistiä

Miinukset: Aamiainen oli ok mutta älyttömän ahtaat tilat, tarjoilut olisi voineet olla paremmin organisoitu. Englannin kieltä voisivat puhua vähän paremmin.

Plussat: Breakfast was good--the choices offered are so-so, but the restaurant setting makes it a pleasant experience. The breakfast staff are excellent at keeping everything going smoothly.

Miinukset: My second stay here (on a different floor), and again, the carpeting in the rooms needs to be replaced--like right now. Also, the desk chairs look like they came from a thrift store--a stylish chair will really improve the look and comfort of the room.

Plussat: A great location beside the sea although may be noisy in summer from the club opposite. The beds were comfortable with nice clean sheets and our balcony was very generous (room 327 - the rooms ending in 7 seem to be nice corner rooms). The pool and spa facilities, such as they were, were clean despite the mould and flaking paint when we visited and relatively empty most of the time. The breakfast was completely adequate for a 2-3* hotel in Bulgaria. If you want 'health-style' procedures, then maybe consider the sanatorium for 66 leva a day. If you want luxury spa on a budget, rent another hotel/bnb and go to Grand Hotel Primoretz for 30 leva a day of properly decent facilities.

Miinukset: Peeling paint, stained carpets, broken showers, taps and clocks. Odd smells throughout, covered in air freshener clinging to the cobwebs. This place is in such desperate need of renovation that I'm surprised the owner would advertise his name in the intro to his website. I can't believe he would invite any friend here. It seems especially mean to declare yourself as a spa hotel with very minimal facilities (a sauna that fits max 2 people sitting; tiny steam room; 3 loungers in a room with some salt on the floor; and a pool too small for swimming, but has a powerful Jacuzzi in one corner that fits 3-4) and yet reduce them still further! The pool is the only part that's open from 8am to 8pm. The sauna/steam room etc. are only switched on from 2pm, which effectively makes them useless before 4pm. WHY? Saving power costs when the only advantage for guests is using the facilities when empty is simply bizarre. Don't do mud baths etc. Mine was barely tolerable, but my friend was in a shallow tub that didn't even cover her and naked in a room without curtains, looking directly onto the road. When we said we would only have a mud bath if we could be together, we imagined something like Louis mudding in Suits, two friends chatting in thick mud in the same room. The reality? Communist-sanatorium-style cubicles, many doors down from each other with tepid water and a few handfuls of stinky black sulphur and random bits. 25 leva each for 20 minutes. The staff were generally great and if they just renovate the place and make a few tweaks it could be a great hotel!

Plussat: Great location. Beautiful sea view. Good amenities. Calm for the autumn season. Good breakfast. Friendly staff. Good SPA center.

Miinukset: The design and interior are satisfactory. The mattress is firm. The shower didn't work. Narrow bath. Poor organization of breakfast and dinner due to the large group. The pool had a sludge junk in the corners.

Plussat: The location of the hotel is perfect (one side - some km promenade, other side - downtown). Wonderful scenic view from the room. Good breakfast, balneo pool inside the hotel.

Miinukset: The linen was grey. The parking - I'm afraid that in Summer there wouldn't be able to park the car, because there is only one not big parking opposite the hotel near casino. The hotel consists of 3 houses with separate elevators connected by the ground floor (one day the elevator in one house was out of service and we couldn't use another one to rich the 4th floor).

Plussat: Siisti, kaikki tarvittava löytyy hotellista, kattavat palvelut, lapsille ohjelmaa, sisäuima-allas on viileällä kelillä loistava, kaunis miljöö. Oikein hyvä hotelli matkaajalle, joka viihtyy auringossa, uima-altaalla ja rannalla, eikä etsi paikallista elämää. Itselleni yksi yö oli riittävä ja sitten piti päästä jo paikallisten pariin.

Plussat: Ruoka hyvää. Valikoima hyvä. Aina oli saatavilla jotakin. Meillä all inclusive ja yövyimme vain yhden yön. Olisimme kyllä viihtyneet kauemminkin.Huone siisti. Siivous toimi. Ystävällinen henkilökunta.

Miinukset: Allas alueet hotellin kokoon nähden pieniä. Hotellin ympäristössä ei juurikaan mitään muuta kuin toisia hotelleja.

Plussat: Hotelli sijaitsi kivalla paikalla. Rauhallista kun on turisaika loppupuolella. Ajoimme Varnasta autolla hotellille. All In inclusive oli ihan mukava kokemus ensikertalaisille.

Plussat: Huone oli uusi ja hieno, oltiin varmaan ensimmäiset huoneen käyttäjät, kun tallelokerossakaan ei ollut vielä pattereita ... Siistiä joka puolella ja palvelu pelasi. Ruoka oli ihan hyvää ja paikalliset alkoholijuomat vetävät aivan vertoja ulkomaalaisille juomille (esim. olut, viini, gintonic, rommi, brandy). All inclusive ulottui myös aulabaarissa myöhään, eli yhteen asti yöhön. Sijainti meren rannan vieressä.

Miinukset: Vasta huoneen television infossa kerrotaan, että bulgarialainen ilta ja viininmaistelu-ilta eivät kuulu, jos majoitus on alle seitsemän yötä. Tätä ei kerrota hotellin FB-sivuilla olevassa all inclusive -selosteessa eikä siten myöskään bookingissa. Tosin koko viinikellariakaan ei ollut vielä olemassa, eli vasta valmistumassa. Ja bulgarialainen ilta oli sunnuntaisin, maanantaisin sekä keskiviikkoisin, joten emme siihen olisi voineet osallistuakaan, kun majoitus oli keskiviikosta sunnuntaihin (edellisenä päivänä ilmoittauduttava). Hieman harhaanjohtavaa myös sanoa, että siellä on uima-allasbaari ja barbecue-baari, kun ne olivat yksi ja sama paikka, eli uima-allasbaarista sai pyytämällä jotain syötävää. Ja tämäkään ei ollut aina auki, kun olisi pitänyt. Ravintolasta olisi voinut uusimisen yhteydessä tehdä sisältä hieman viihtyisämmän.

Plussat: The room was very nice & the massage was wonderful!

Miinukset: At breakfast the fruits were already very old and already mold!

Plussat: room food outside pool area inside lounges were all excellent

Miinukset: nothing in my opinion

Plussat: Rooms, facilities, meals and territory are nice for the price. Children enjoyed the animation.

Miinukset: All pools were too cold, despite 26C and above temperatures during the stay. The room floor could have been cleaner (thougrough, not formal vacuum cleaning is required). Meals could have been re served and tables cleaned faster during peak hours at main restaurant. Complimentary BBQ was cancelled for no reason.

Plussat: Nothing

Miinukset: Rude staff, poor breakfast, noisy.

Plussat: The rooms were bright and airy. The kids park was nice and the pools were as pictured. It was a short walk to the beach which was clean.

Miinukset: The staff had poor customer service skills. They did not communicate well as a team with ongoing issues and openly discussed in house issues, blaming each other for inequalities and poor service. The hot buffet was always luke warm at best and you often have to wait to eat before you can find cutlery.

Plussat: Fantastic service. We specifically asked for low pillows and got them. When the receptionist showed us the rooms she inquired about the pillows. Loved the personal approach. The location is 2 minutes from the beach. The room was very clean and had everything one might need

Miinukset: The air conditioner was positioned right above the bed. It does not make for comfortable sleep when it blows cold air on top of you.

Plussat: We were accommodated in a one bedroom and living room apartment with great sea views and a huge terrace. The food was varied and delicious. In addition to the main meals, they offered ice cream, sandwiches, mini pizzas, cakes and cocktails every day. The beach was right in front of the apartment terrace. Close to the bus stop for the old town center and to the waterfront promenade.

Miinukset: The only thing I didn't like was the small number of lounge chairs around the pool that were occupied before breakfast and the rather cold water in the pool. Therefore, we could not use it at all, since we were with a little child and the water there was not warm enough for him and we preferred to go to the beach.

Plussat: The food was great, a varied choice was presented. The mini disco in the evenings was the highlight for our children! The young man leading it was fantastic!

Miinukset: Didn’t enjoy queuing for food, especially in the evenings. You’re better to go after 6:40 so you don’t have to wait.

Plussat: Spacious room, nice hotel service, beautiful location. Lovely hotel

Miinukset: The food was hit and miss. Not too bad altogether. They should change towels more often.

Plussat: Very frequently staff, amazing food, excellent location!!! Big thank you for the professional and warm welcome to Tanya Mincheva at the reception!

Plussat: The hotel is good. it has a big swimming pool and the beach is just on the door step. Apartments are really big.

Miinukset: The food was awful. Everyday we were served the same things. On breakfast they serve old croassants and food that is at least 3-4 days old. One of the days the eggs were spoiled and were smelling. All of us had stomach problems after that. If I have to rate the food from 0 to 10 I will give 2/10. The all inclusive snack is supposed to be until 6 but if you go at 5:30 there is already nothing. I think for that half an hour they should still serve things.. If you do not put a cleaning sign on your door, they will not clean your room. The food is the only thing that will stop me to come back in this hotel.

Plussat: 3fd floor the rooms stay cool

Miinukset: 1 bar, 1 person serving drinks, long queues & ran out of larger,vodka, pineapple juice at 9pm. Only children’s entertainment, turn lights of in bar at 11pm security tell you to go to bed.food always cold even when restaurant first opens. Only 1 toilet for bar area, reception, pool.

Plussat: Ruoka oli hyvää ja sijainti hyvä.

Miinukset: Uima-altaalla olevia tuoleja annettiin varata pyyheliinoilla, vaikka ei olisi käyttänyt koko päivänä. Tuoleja oli tosi vaikea saada. Onneksi ranta oli niin lähellä. Hotellissa oli huono äänieristys.

Plussat: Food was great. Room and view were what we expected. Excellent choice for the value.

Plussat: Huone oli hiljainen ja mukava. Hotelli oli yleisesti ottaen siisti ja palvelu toimi.

Miinukset: Ruoka olisi voinut olla maukkaampaa ja vaihtuvaa. Usein ruoka oli myös kylmää. Ranta oli muuten hyvä mutta likainen (täynnä tupakantumppeja)

Plussat: Tyylikäs hotelli. Sopivasti luxusta. Siisti. OK AlaCarte. Ranta lähellä. Rannalle johtava silta.

Miinukset: Melkoisen huono aamupala. Töykeä ryssämäinen SPA-henkilökunta. Liki kaikki SPAn listalta loppu. Kun tilasi alkoholittoman Mojiton, sai Spriten!

Plussat: Very beautiful location and whether, sea and sun!

Plussat: Excellent spa. Good sea view...

Miinukset: Food in the restaurant wasn't really tasty. I had one time meal and came back just for breakfast.

Miinukset: The walls are very thin and there is no sound proofing at all If someone drops a glass in next room it will make you turn your head!

Plussat: Definitely the SPA - marvellous mineral water.

Miinukset: The hotel needs quite a renovation. The SPA is perfect, but also needs quite a lot of investment in order to meet the expectations.

Plussat: Terrible they do maintenance without any information to guests

Miinukset: Breakfast

Plussat: The hotel has a perfect location in the old town, 2 mins from the center

Plussat: Great location (near the center). Good value for money.

Miinukset: The shower was broken, did not contact the personal anyway - it needed a new shower and we were only one night at the hotel.

Plussat: Very friendly staff and excellent location - close to the beach and close to the center. The breakfast was very good and the hotel restaurant also has a very nice menu.

Miinukset: The hotel has no parking, but the municipal parking is in a 5 minute walk, so it's only a problem if you want your car to be under your supervision 24/7.

Plussat: Breakfast was good.

Miinukset: There was no free parking for the hotel and you have to use public one, which is hard to find in the cental part of Pomorie. There was nothing stoping the mosquitos from coming into the room. There was no place to hang wet towels and clothes.

Miinukset: There isn’t parking.

Plussat: the hotel is very clean, elegant, and has all conforts

Miinukset: 1) as the hotel is in the middle of a new developping area, it is surrounded by building sites; the road is not paved, we didn't care at all about that, but I guess some people would find it a bit shocking. 2) the staff at the reception is uncapable of managing the payment: only cash (and that's not a problem), only the exact amount because they can't give you the change (!!!), never seen that!

Plussat: furniture and equipment in the room

Miinukset: hotel is filthy, noisy and expensive

Plussat: Henkilökunta oli ystävällistä. Sijainti meren lähellä oli mukavaa. Hotellin uima-allas oli hyvin hoidettu. Span tarjonta oli monipuolinen, mutta kuitenkin jotain perushoitoja puuttui, kuten pedikyyri ja manikyyri.

Miinukset: Hotellin ympärillä oli paljon keskeneräisiä rakennuksia, joten kadun puolen huoneissa tuntui kuin asuisi rakennustyömaalla. Asia varmaan korjaantuu ajallaan kun rakennukset/hotellit valmistuvat.

Plussat: No visitors, sea view, very close location to Spa facilities (lake mud & solt treatment)

Miinukset: Very cold rooms since no sunshine appeared in that part of the building

Miinukset: no parking places, no roads, no green spaces, rest of concrete after building, no interes from local authorities - except pool, nothing inside or in neighborhood of hotel.

Plussat: The facilities of the hotel - great. Everything you might need - you have in the room. Swimming pools clean and nice. View out of the room super!

Miinukset: The hotel is in construction area - but if you know it - it is completely not a problem. No facilities to dry the clothes (drying stand).

Plussat: It is a very new hotel. The pools are OK + the hotel is very close to the beach (which is a very nice beach compared to other ones in Bulgaria). Close to the old town of Pomorie, where you can shop and walk around. The furniture of the rooms are nice, also air conditioning working perfectly.

Miinukset: The hotel is as usual for bulgaria surrounded by construction sites. The view therefore out of the rooms is not perfect. Also there was some construction going on, also on the weekend, which was disturbing sometimes.

Plussat: The room was very nice, clean and well decorated. All appliances were new and worked fine. The staff were helpful, courteous and had good English. The hotel was right on the beach and still very close to the town and to shops. The spa was small but good.

Miinukset: At the time that I stayed, all around the hotel was a building site. The room, advertised as a ''sea-side view" (for an extra 5 euro per night) did not look out on to the sea, but to the adjacent half-built buildings. Wired internet access in the rooms was promised but not delivered.

Plussat: brand new hotel, not yet finished during our stay, views spectacular, hotel wonderful when completed. Sevelina, the manageress very professional and caring.... could not have asked for a better service from her

Miinukset: building sites all round