Flagstaff hotellia

Plussat: Breakfast was great, staff always had a smile and a friendly hello, home away from home - turkey pleased. Nice to see hearing impaired selection rooms .

Miinukset: Everything was great - the only issue I had was trying to find the ice machine it was not conveniently displayed from the elevator or my room. Was able to find out from the front desk.

Plussat: Cleanliness, location, breakfast, room quality, full kitchen, room size

Plussat: Loved the view from our room and how clean it was.

Miinukset: Having to leave.

Plussat: The breakfast was very good. Staff friendly and helpful

Miinukset: Can’t thinknof a thing

Plussat: It was great. There was a youth sports team, which is always fun, however, they took over the entire area and were kind of loud. I would recommend in the future that you require these visitors to use a private room. My kids are water polo players and we always do this out of a courtesy for the other customers in the facility... keeps the kids from acting up too as there is no one to show off for. Also, keeps lots of kid hands out of the food for the rest of the people ... when it is your team that is how it goes. But it was not fun to follow these boys through the food line.

Miinukset: Everything was great!

Plussat: The hotel was excellent and a great location to explore Downtown Flagstaff and surrounding sights.

Miinukset: Overall our stay was good. No complaints.

Plussat: Great location/great breakfast a

Plussat: Location was awesome!! Easy to park, don't need the car at all for downtown. Rooms were huge!! Bed, was okay as far as comfort.

Miinukset: I would highly suggest asking for the top floor. We were on the second floor, could here the people at the pool. Also our AC unit was very loud, woke us up a few times.

Plussat: Location, amenities

Miinukset: Parking was a bit confusing with one lot across the street but ok once you figured that out

Plussat: Friendly staff, big rooms with kitchenettes, everything was clean and updated, good (free!) breakfast, and great location in the heart of downtown Flagstaff.

Plussat: Steve and Marnie run this sweet little gem. They are great! The location is beautiful with the forest right behind the property. And the delicious breakfast was wonderful.

Plussat: Very peaceful setting.

Plussat: Very nice. Owners were very accommodating. Would stay again

Plussat: Charming accommodations and hosts, beautiful garden, fresh healthy delicious breakfast, lovely setting at base of Mt. Elden. I loved being surrounded by the Ponderosa pines.

Miinukset: Nothing

Plussat: Breakfast was delicious, healthy and unique. It was all natural, local-sourced - the best we have had in many years of traveling.

Plussat: The property is gorgeous, backing right up to a mountain. Very quaint cottage right in front of the pond and the chickens. Steve and Marnie are great hosts and the breakfasts were beyond wonderful. Perfect place of myself and my family.

Plussat: We loved everything. Steve & Marnie are wonderful hosts making you feel very welcome. The location is peaceful, trails are very close, the forest is right out the back gate. Easy place to sit and relax, loved the fresh eggs and seed cake.

Miinukset: Nothing.

Plussat: Super nature area behind the property allowed us an area for a long walk.

Miinukset: Limited dining options nearby.

Plussat: The cottage was so quaint and comfy and private, and the garden breakfast was the most special and delicious meal you will ever have. Only to topped off by a forest walk to make you remember this place forever.

Miinukset: Could have used a small shelf in the shower to rest the toothbrush and soap...such a small thing, because otherwise it was all perfect. We

Plussat: I had the best breakfast I've ever experienced at a B&B. The breakfast had organic eggs fresh from the coop, seed cake, yogurt, fruit, fresh coffee, omelets, fresh greens, sausage, homemade olive bread, and kombucha. The room décor was nostalgic complete with Archie comicbooks and a rocking chair.

Plussat: Gorgeous property in great location. Check-in was easy . Room service was excellent and the restaurant patio is beautiful. Food was super fresh and tasty although skip the calamari appetizer. Employees are friendly and professional. Our room was spotless and included nice amenities like a Keurig, safe for valuables, comfy pillows etc. The toiletries provided are high quality. We didn't check out the pool this trip since too many other activities. The absolute best thing about our stay at he property was getting out and enjoying the walking trails!

Miinukset: I really have no complaints.

Plussat: pool and forest

Plussat: Beautiful property

Miinukset: Nothing

Plussat: We loved the breakfast buffet! Great selection!

Plussat: The accommodations were very clean,the bed was extremely comfortable and the room was very spacious

Miinukset: Nothing about the hotel but the front desk guy that checked us in could have been friendlier

Plussat: The large comfy guest rooms and lovely pool.

Miinukset: Location on a very busy road

Plussat: Lovely surroundings behind the hotel, clean and well maintained throughout, enjoyed the restaurant and facilities

Miinukset: Closeness to Interstate

Plussat: Updated facilities are great, especially the outdoors (pool, walking trail, horseshoes, and etc.). Good location; close to interstate and downtown Flagstaff district. My 3-yr old grandson didn't want to leave!

Miinukset: Most of the restaurant staff was friendly and helpful; a few were not. We ordered a takeout in the evening. The person taking our order was not polite, distracted, and more interested in talking with colleagues than serving us.

Plussat: Great location...the waterfalll

Plussat: Wonderful hotel with high end furnishings. Loved it.

Miinukset: Although I am not handicapped, I wondered where the entrance without steps was.

Plussat: amazing upgrade to the rooms from the last time we were there! I love the divided bathroom, very cool. so roomy so clean so sleek.

Miinukset: The breakfast servers for the restaurant SUCKED both mornings we were there. The dinner service was exceptional and he absolutely made the dinner perfect .But for breakfast we sat and sat and sat to get a drink order, then for the coffee creamer to come about 15 minutes(hello cold black coffee), then the menus to get to us, then for them to even take our food order. Once order was in it was fine but man the servers were horrible. Oh then we had to wait wait wait for the bill... total joke. The food was fabulous though.

Plussat: Little America Flagstaff is a beautiful hotel with large comfortable rooms and bathrooms. It is situated next to the woods and has a 2 plus mile path to hike on. The restaurant is excellent, with beautiful views of the woods and great food.

Plussat: Great hospitality! Excellent advice on restaurants and great tips for visiting the Grand Canyon. If you plan to stayin Flagstaff, look no further.

Plussat: This bed and breakfast is charming and old fashioned with lots of extra touches. The host, Richard is friendly, funny and helpful. The breakfast was fabulous!

Plussat: It was specifically designed to be an Bed and Breakfast. Wide long front porch with plenty of room for all the guests. Great view of Mt. Eldon. Tucked away from crowded downtown.

Miinukset: Nothing wrong with it.

Plussat: Perfect host, Richard was nice and welcoming. He made us a lovely breakfast and took good care of my food allergies. We really felt at home!

Plussat: The atmosphere was enjoyable and breakfast was excellent!

Plussat: The B&B looks amazing from the in- and outside. The room was very spacious and comfortable. The owner Maxx takes good care, gave us water and Cookies for every trip, made good breakfast. Would go there again. Also his little old dog Lucie is so sweet:)

Plussat: Maxx the host was very attentive and very helpful. The overall decor and room was great.

Miinukset: The breakfast was great but it would have been nice to know ahead of time what was on the menu, and provide some choices/options for those that have dietary restrictions/preferences. My wife did not care for some of the choices. It would have also been nice to have some leeway in the breakfast time, to allow for schedules, as the weekend meal time was later than the rest of the week.

Plussat: Warm and inviting B&B with friendly and accommodating owner. Great breakfast. Comfortable room. Charming alternative to chain hotels in the area at similar prices.

Plussat: Maxx was very personable and attentive. We mentioned that it was our anniversary weekend; and he had a bottle of wine waiting for us after our hike.

Miinukset: N/A

Plussat: Breakfast was awesome. Host Richard is wonderful. Good location for access to area hiking and outdoor attractions. Dragonfly room is very spacious.

Plussat: This is a new hotel so it is in very good shape. It is very clean. The staff is very helpful for what ever you need. I would stay there again. July 2019.

Miinukset: I didn't like the window coverings. It has a roll down shade so the curtains don't cover the window so some light gets through. But that's it which is not to bad.

Plussat: Room and Breakfast

Miinukset: Front desk service was below standard for Marriott

Plussat: Really friendly service, they even disposed one of our big suitcases for free as it was broken. Breakfast was great as well and the room were clean and big :)

Miinukset: We missed having a safe in the room to put our valuable things in it.

Plussat: Room was very clean and quiet. Bed was comfortable. Staff was friendly. The breakfast was good.

Miinukset: Nothing.

Plussat: Breakfast quite good, surrounding environment excellent.

Miinukset: All was good

Plussat: We stay at this facility every time we visit Flagstaff. Great value, very good breakfast.

Miinukset: nothing

Plussat: The hotel and room were new or like-new. Clean and high-quality, and professional and courteous staff. Loved it!

Miinukset: Didn’t have my correct name from you. Had dennysmith one word That’s not my name

Plussat: Very clean and a great view. Complimentary breakfast was excellent.

Miinukset: There was nothing I didn’t like.

Plussat: The rooms are nice and clean. The parking lot is big with plenty of room for larger vehicles.

Miinukset: When I first arrived at the front desk, I was ignored by the two staff members for over 3 minutes while they had a private conversation. Neither acknowledged my presence. Next I was put in a handicapped room and the phone system didn’t work and the shower had broken handle. I’m not sure why they would choose to do that.

Plussat: Nice arrangement of food. Good choices

Plussat: Good breakfast. Nice comfortable and spacious room.

Plussat: The room was big like in the pictures. Room and restroom were very clean would definitely recommend. Breakfast was also great.

Miinukset: Nothing.

Plussat: Room was very clean and accommodating. Staff helpful and friendly.

Miinukset: N/A

Plussat: The food was good for a Continental breakfast, distance was reasonable from the downtown area. All over would recommend! The rooms were large with a decent sized bathroom. Both guests in the room had no issues using counter space to get ready in the morning.

Miinukset: When I booked with booking.com I was offered a rate and when I went to cancel a single night (well within the cancellation window) the rate increased by $30 per night. The booking.com agent was incredibly rude when I called for more information. The cancellation process for that single room was not easy, the cancellation link did not work so I spent almost an hour calling the hotel and booking.com. Moral of the story is when going through booking.com know exactly how many you need and do not change plans.

Plussat: The location and parking was good

Miinukset: Nothing all was good

Plussat: Spacious room!

Plussat: It is new hotel. All works fine. Highly recommended place to overnight.

Plussat: Clean, clean, clean. Friendly helpful staff. Good beds too!

Plussat: Breakfast was good. Better than expected

Miinukset: Pillows were too soft sunk in them. Could have been firmer

Miinukset: no wifi through booking.com!

Plussat: Bed was very comfortable, quiet area.

Miinukset: N/A

Plussat: The room was very large and the bed were SO comfortable. Plenty of parking. The breakfast was delicious and filling and plenty of room to eat. So easy to get to from the freeway and easy check in.

Miinukset: Domino's Pizza does not deliver there, would be nice if they did....gotta have your pizza and wings when relaxing.

Plussat: Newer hotel.... very clean and fitness room was in great shape. Nice view from the room. Bed was comfortable and the whole place was in great shape.

Plussat: The breakfast was very tasty and the hot tub was fantastic.

Miinukset: The pillows were coarse

Plussat: Loved the location and the style of the place. Great room and breakfast. Really comfy beds.

Plussat: The view, breakfast and it’s close to every place we needed to go.

Miinukset: I wish they wouldn’t raise the price just because some event is going on. Flagstaff is expensive as it is but then the price of the hotels all around price guide. It’s horrible. We love going to Flagstaff but really have to try and go when price gouging occurs. Thanks

Plussat: Breakfast

Plussat: Great quiet location and convenient to freeway on-ramp. Clean and extremely comfortable rooms. Great price. 5 star hotel for an affordable price. It doesn’t get much better than this. Walk to many restaurants and shopping.

Miinukset: Everything was better than expected,

Plussat: didn't really get a chance to enjoy breakfast-but it wasn't anything special. Location was a complicated due to road construction, but manageable. Front desk staff were very nice.

Plussat: This hotel had comfortable and clean rooms. The free breakfast was one of the best we’ve had anywhere. Location was great as a point between the Grand Canyon, Sedona, and Phoenix. Beautiful lobby/breakfast room.

Plussat: The complimentary breakfast buffet and dining area was excellent, with a nice view into some trees. The bed mattress was nice.

Miinukset: The toilet seat was very low to the floor, like sitting on a child’s toilet, and a doorstop on the floor was located where your foot would hit it while using the toilet either standing or sitting. One of the two queen beds was located too close to the wall with the air conditioner, so we had to sleep on the bed furthest from the air conditioner.

Plussat: Everything was great! Comfort Inn is very pretty, the beds was VERY comfortable, our room was big. The people at the front desk was always so sweet and nice. The pool wasn’t real big but it did go to 6ft which was really good and it was super clean and my daughters loved it. Everything was clean. Also the breakfast was so good. Something different to eat on everyday. Would definitely stay here again without a doubt!!!!!! Thanks Comfort Inn

Miinukset: Loved everything!

Plussat: Love the breakfast, love the staff, rooms are nice, love the decor, the fireplace, and can't beat Flagstaff. It's nice to have a hotel that "feels" like Flagstaff and not your "typical" boring decor.

Miinukset: Would be nice if the rooms were a bit larger, and when we stay more than 1 night, we put our clothes in drawers. The rooms are not big enough for even 2 peoples suitcases, and things without the room getting cluttered and things get in the way. As well, there are few places available to put things. One thing we've always had a problem with there has to do with the TV. Because it's mounted close to the wall, and the speakers are in the back of the telivision, we have to turn the volume WAY up to hear voices, like in a movie. So we have to keep turning it up and down. One night my husband was asleep and I was trying to watch a movie, without waking him up. I gave up half way through because I had no idea what was going on.

Plussat: Staff was extremely helpful. Coming back in March.

Plussat: All staff were very, very friendly and helpful. The room was exceptionally clean, when we arrived and throughout our stay, and the hotel was quiet. Breakfast was very good for the price of the hotel. We liked the proximity to numerous restaurants.

Miinukset: No.

Plussat: Everything was so fresh & new, beautiful hotel. We stayed in Thousand Oaks calif La Quinta & it was terrible

Miinukset: Can’t think of one single thing. Much more than we expected!!!

Plussat: The lobby is very nice. Contemporary type feel and vibrant colors. The room was nice. We liked the room because it had two doors. One door that leads to the hallway and the other door leads to the courtyard where the pool/jacuzzi is. I like the colors and design of the room. Breakfast was great. Variety was great and everything was fresh. Close to the highway.

Miinukset: Wish there would have been a tub. I’m big on taking baths.

Plussat: The rooms themselves are good and so is the bed

Miinukset: Asked for extra towels thrice and never received them even after getting acknowledgement from the front desk..I understand one of the calls was made at 11pm and others at 7-8 am but hey don't you guys have any service till 10am?

Plussat: Room standard was excellent

Miinukset: The shower was hot but not quite hot enough

Plussat: Staff was great! Rooms were very clean and well kept. Breakfast was great as well

Miinukset: The bed was a little to firm for my liking but I still got decent sleep

Plussat: The room decor and overall decor throughout the inn.

Miinukset: There isn't anything we didn't like.

Plussat: Love their pet policy! good breakfast, decent gym facility, great location for touring around flagstaff

Plussat: It’s in a good location, clean, and has a friendly staff!

Miinukset: N/a

Plussat: The staff was very friendly. Breakfast was included. Location was perfect.

Miinukset: The bed we slept on was like a blowup mattress that wasn’t inflated all the way.

Plussat: Location was good. Nice building, free parking and breakfast.

Miinukset: Sheets had a strange odor, noisy room.

Plussat: Looks new and clean

Miinukset: The bed mattress worn and needs changed

Plussat: Nice size room to relax after a day on the road

Miinukset: Room service was always too late. We were out of our room from 9am to 3 or 4pm each day and the room had not been cleaned. We finally just asked for fresh towels and never had our room cleaned. Breakfast should be at 6am every day, even weekends. 7am is too late!!!

Plussat: Room was nice and. Es was comfortable

Miinukset: Pool was sorry. We waited at the front desk for 15 min to get pool towels. No one was working. I finally had to go into the kitchen to get help. The lady said the girl wa in the bathroom talking on her phone. The breakfast was cold

Plussat: Clean, quite and easily accessible

Plussat: Nice room layout

Miinukset: dirty floor, door chain not secure (screws pulling out and loose), return air intake caked with dirt and whistled all night.

Plussat: Pool, breakfast, rooms pretty nice

Miinukset: Asked for early check in a month in advance due to elderly mother traveling with me and was not granted my request

Plussat: This place was awesome. Big, comfy, clean and it even has a cute little bar. We loved it.

Plussat: Large Rooms. Comfortable beds

Miinukset: Sound proofing on rooms could be better. Took a while to get hot water.

Plussat: Loved the spacious suite and facilities. Appreciate the extra towels and recommends for dining. Looked like a lovely breakfast as well

Plussat: we liked the facilities: fridge in the room with option for ice-making, microwave, kitchen, toiletries were good, also the fact that there was a laundry mat. Bed was very comfortable. Eeasy for accessing several sights: Sedona, Jerome, Grand Canyon, Petrified Forest

Miinukset: The bathroom was great so it was a big frustration not having anywhere to hang towels. We had to improvise. They should update the address to be "GPS friendly" no GPS accepts North Country Club, it is N Country Club....we got lost one evening because of that. Might not be a big deal for people who know the area but coming from Europe, this was definitely not easy.

Plussat: Great place!! Staff was outstanding, The suite was clean, equipped for a long stay,, and dog friendly. We'll do it again!

Plussat: The location is pretty.

Miinukset: It was very dated. Tubs were chipped. Walls missing drywall. We wanted to play tennis as advertised and the courts were filthy with no net. The pool and hot tub was full of dirt. I would never recommend this hotel to anyone. It was also very loud we could hear other guests voices and doors slamming all night long.

Plussat: Accessible and a spacious room.

Miinukset: Probably needs some more updating.

Plussat: I loved how the staff treated us. They were friendly, kind, and seemed to really care that we enjoyed our time. The stagg at the Starbucks/rec area were especially awesome. Very friendly and engaging.

Miinukset: The sound from the upper unit was loud and would carry to our unit. Seemed it had little to no insulation to block out noise.

Plussat: I think the setting of this property was really great. It was conveniently located for entertainment and for restaurants, etc. It was nice and quiet. There were a lot of extras, but we were here too briefly to take advantage of all the place had to offer.

Plussat: Staff was very accommodating and responsive. The property was also very clean

Plussat: Room is excellent with lots of room. Updated bathroom. Lots of amenities (pool, gym, club house). Check-in staff friendly.

Miinukset: Check-in took 45 minutes. Approached 3 times to come to their time share meeting. General manager put-off when we declined the third time.

Plussat: The follow up verifying we received the additional coffee.

Miinukset: If we did not get a follow up call to check out at 10:06! We were on our way out the door and I had a $20.00 tip in hand when we got the call. I left a tip for the house cleaner but not the front desk!

Plussat: The room we received was not the room on your website. It was a smaller room with a porch rather than a balcony.

Miinukset: The mattress was well used and could have been firmer.

Plussat: Perfect location to relax and get away from the city. Premises are well kept and comfortable.

Miinukset: Gas grills instead of coal ones.

Plussat: You feel safe.

Plussat: Great location. In the woods, but close to town.

Miinukset: Front desk was not helpful. It was hostile-tality, not hospitality! They really stick to the 4 PM check-in and are downright rude about it!!

Plussat: Everything. Great setup.

Miinukset: I wish they took pets

Plussat: Great cabin style condos. Close to town.

Plussat: No breakfast was available to my knowledge.

Miinukset: I can't complain because the location offered many opportunities to visit unique sites.

Plussat: location to NAU. Very clean. Continental breakfast was good

Miinukset: A little cramped in room.

Plussat: Good sized room with very comfortable bed and amenities. Good wifi and wide screen television. Nice bathroom with good hot water and pressure. Breakfast included, with good choices, including hot options.

Miinukset: Unfortunately, as with many of the hotels and motels we came across, the aircon unit was of a very common type that is quite noisy as it cuts in and out during the night.

Plussat: We stayed two nights and liked the comfortable bed & pillows and how quiet it was. The breakfast was usual American fare. All areas we saw were clean and orderly.

Miinukset: The pocket door to the bathroom made a noise every time when opening it; it seemed to strike something about half-way to open.

Plussat: Room was very small. Pillows were bad. Bed was good.

Plussat: Comfy bed. Nice that juice dispenser is left on after hours. Appreciate filtered water in breakfast area.

Miinukset: Need more parking closer to entry. Tough to keep temperature in room regulated. Pillows could be more supportive.

Plussat: Clean, nice bathroom.

Miinukset: The room was a little small and my back hurt when I woke up.

Plussat: Convenient to Walmart and very good Italian restaurant. Just across the road.

Miinukset: Nothing bad to say.

Plussat: Clean

Miinukset: The smell of cleaning chemicals was overwhelming. Had to buy a mask to wear over my mouth and nose. Strong I couldn’t stop coughing.

Plussat: Nice Staff, clean room and breakfast.

Miinukset: Parking space could be wider.

Plussat: Breakfast was delicious and the pool was nice.

Miinukset: The room was to small for a family of four.

Plussat: Did not suck.

Miinukset: A little high priced. AC seemed to warm the room up 1/2 thru the night. We requested late check out from the night staff, it did not get communicated to day staff. They tried to clean our room before we were ready to leave.

Plussat: The rooms were great, the bed was very comfortable, there was plenty of hot water. All the staff was very friendly!

Miinukset: Carpet was showing a little wear.

Plussat: Good breakfast. They upgraded our room to a suite. We would stay here again.

Plussat: we didn't have breakfast we had to leave early to attend a walk.

Miinukset: wish we could'tt stay for breakfast

Plussat: Good area where hotel is located

Miinukset: Breakfast wasn’t what I was expecting, and breakfast area what way to small for the guest I will calculate stayed over the weekend.. bed wasn’t very comfortable

Plussat: The hotel is within walking distance of several restaurants.

Miinukset: It's directly adjacent to the freeway. The price is too high for a 2 star experience

Plussat: Good location, good proximity to all major thoroughfares.

Miinukset: Parking lot shared with a couple of restaurants. Competing for parking spots.

Plussat: Staff

Miinukset: Room size alittle small

Plussat: very good breakfast. fast ,convenient and quick. love the coffee!

Plussat: Location was awesome,restaurants literally within walking distance.Staff was great and room was exceptional.

Plussat: I am comfortable and safety, Thanks

Miinukset: None

Plussat: Location, price and amenities

Miinukset: If I had to dislike something then it would be the parking

Plussat: Great value, convenient location, room and lobby were updated and in great condition. Bathroom in the room was a bit tight for two people but clean and great condition. Pool and attached outdoor patio were a pleasant surprise. Breakfast was very good with a nice variety of items to choose from.

Miinukset: Parking up close was competitive

Plussat: Location & amenities.

Miinukset: Beds a little to firm. Down pillows too soft.

Plussat: Staffs are very friendly and helpful

Miinukset: Would be better to have two luggage racks instead of one. Hangers are breaking apart

Plussat: Great front desk service!!!

Plussat: The hotel was clean and staff was friendly especially the staff serving the breakfast buffet.

Miinukset: The king mattress was too hard!

Plussat: It’s quite location and also gives access to restaurants easily.

Miinukset: I like all.

Plussat: Friendly helpful staff. Room was quite and spacious and comfortable.

Plussat: Nice friendly staff!

Plussat: Very clean and staff was very attentive to our needs.

Miinukset: I get it - people love their dogs and some treat them like their kids. However, they should not be allowed to impose their lifestyle on others. Those with dogs should be forced to be mindful of contaminating others with dog germs.

Plussat: The very friendly staff

Plussat: Hilton never disappoints!

Plussat: Facility is getting tired and worn.

Plussat: The rooms were spacious and clean.

Miinukset: Price changed from when I booked the room. The associate checking us in was not very friendly or understanding when we were not pleased with the rate change. We ate the breakfast but didn't realize it wasn't complimentary. Food similar to those hotels that include breakfast.

Plussat: Breakfast was great, I recommend spending the extra $11 for it when you book. Shout out to Gladys...she was great! Room, lobby, cafe, and grounds were all very clean...Kudos to cleaning and grounds keeping staff! Everyone was super friendly too. Easy check in/out and [free] parking was plentiful.

Miinukset: This hotel is in the middle of Flag and across from NAU for the most part. The homeless/doper freaks are abundant in this area and although I understand this is not the responsibility of hotel, it does affect all the businesses in the area...maybe form an alliance with the city/county and push the doper transients out.

Plussat: excellent customer service from staff, hotel was very nice, updated, and very clean

Plussat: Breakfast was great.

Miinukset: Everything was very good.

Miinukset: Do not count on an airport shuttle when you need one. Almost missed our flight.

Plussat: The restaurant was excellent

Plussat: I liked the bar/meal availability down stairs next t the lobby. The staff were great!

Plussat: Great hotel... loved the location, the room was great!

Miinukset: The gal who checked us in was rude... definitely didn't make me feel welcome!

Plussat: The staff was incredibly friendly! We also loved the area and the service.

Plussat: Location, restaurant, beds, great staff. They mail all the important things.

Miinukset: Tub drain slow, like all hotels.

Plussat: Location

Miinukset: We were checking in very late and we got the room 225 which was not ready. No maid was here. How come the give you room which is not ready??? After 300 miles drive 2 adults 2 kids. This is last thing you would like to experience. Come back to reception to get new room. Then I needed to change floor all with the luggage... hmm... toilet flush not working there in new room..... such an experience

Plussat: Good value for the money. Clean space, friendly staff. Even housekeeping kept track of how I was doing and how long I was staying. Sakura Restaurant on the property is really good sushi, well made, and creative. Guest laundry is clean, available on multiple floors, and very affordable. Very easy access to anywhere in Flagstaff you need to be, and right on Route 66.

Miinukset: Absolutely nothing could have been better. I really appreciate the opportunity to stay here. I stayed here in 2008, my first visit to Flagstaff and Arizona. I am so glad to have been able to return.

Plussat: Was close to airport

Miinukset: They put us behind the hotel instead of the main and we were traveling with my friend. We both made our reservations at the same time and should have been in main hotel. Didn’t like the location at all. The main hotel is super nice with nice amenities we were just to far or felt to far away to enjoy them. Only time I’ve ever felt a little dissatisfied with Hilton.

Plussat: Everything was clean, everyone was nice, and the hotel itself is very pretty. It is located near everything so that was very convenient.

Miinukset: Nothing

Plussat: They lay out of the establishment was good. Plenty of services offered in the lobby and surrounding areas. The bed was very comfortable and sheets were soft and clean. Close to restaurants and Walmart across the street for needed items. Staff was friendly and accommodating.

Miinukset: I put in a request check in early and the front desk was very accommodating. Had TV issues which weren’t resolved for a couple hours after going to my room. I felt in having me sit in my room and wait for a technician to arrive was unprofessional and I should have been moved to another room. I was given an hour. It took 2. I feel the breakfast, beverages, and coffee could have been spelled out more as an added expense and not a hotel courtesy after spending $271. The carpets in the hallway were stained in my location of the hotel. The front desk staff were very accommodating. However, they were young and lacked customer etiquette and problem solving skills. Sara the manager did eventually step in when I came to the front desk to check on the TV issue and said it was now fixed prior to returning to my room after dinner. A courtesy call, from Sara would have been much more embraced instead of me having to check, and would have scored higher. With the bar and outside patio area a panini bar or light music in that area would have been a nice touch.

Plussat: I could watch Netflix and YouTube on the TV and the ice machine wasn't hard to find. The AC was quite, the staff was friendly. The room was nice, smelled awesome, and had plenty of space and places to charge electronics. The bed was really comfortable.

Miinukset: No microwave, the refrigerator smelled like rotten food, the noise from the hall was easily heard and disruptive at night. There were 3 very large piles of dirty towels and sheets in the hall, having to walk around dirty laundry is kinda gross. The pool didn't have any towels to dry off with after swimming. I stood in line for over 20 minutes waiting to check in.

Plussat: We did not take advantage of the breakfast, But it looked to have a good selection, Location was good close to highway, 89 south to Sedona was right there. beautiful drive.

Miinukset: everything was great.

Plussat: The location

Miinukset: The price

Plussat: The staff were very friendly and accommodating

Plussat: Proximity to shops, willingness to receive my Amazon orders

Miinukset: Excessive pricing of drinks and food. Petty obstructions like refusing to boil eggs.

Plussat: Staff was at our service! Amazing team!

Miinukset: I would have expected a free breakfast with this type of hotel.

Miinukset: I didn’t ask for a handicap accessible room. The shower got the whole bathroom floor wet. Didn’t like Starbucks coffee or the expensive food they offered.

Plussat: The firepit. And grounds.

Miinukset: Pool water temperature was cold. Had to ask for pool towels. Constantly depleted.

Plussat: The staff was awesome and very clean room .

Miinukset: There were people slamming doors and making way too much noise all night. Got hardly any sleep because of it. Unfortunately, we will not stay there again

Plussat: Great location. Close to many restaurants. Bar in the evening inside. Comfortable beds, very clean modern rooms.

Miinukset: N/a

Plussat: Friendly staff, and relatively quiet location.

Miinukset: Shower leaking at shower door. Needs resealing. No big deal though.

Plussat: Everything clean and sparkling! Polite and helpful staff. Very welcoming.

Miinukset: The worst pillows ever! My neck hurt the next day from no support. Air conditioning soooo noisy! Had to turn it off in order to sleep.

Plussat: Clean. Well located

Miinukset: Price

Plussat: Good location for an early start when visiting Grand Canyon. Decent accommodation for a family of 5 with older kids. The sofa bed was on 2 levels which was appreciated! Close to restaurants

Miinukset: Nothing worth reporting

Plussat: Good location and staff was friendly.

Miinukset: Nothing negative to say.

Plussat: Very cooperative staff, helping attitude

Miinukset: nothing

Plussat: , the front desk clerk was very friendly.

Miinukset: The bed was too soft and gave me a backache. Could not sleep the bed was so uncomfortable.. Could not control the temperature in the room.

Plussat: spotless and big room with a view :) super comfortable bed

Miinukset: parking was a bit expensive

Plussat: Nothing, its decent but definitely not a 4 star

Miinukset: 1. Took over 30 mins to check in 2. Valet is absolutely the worst, they are rude, the lobby tells you $50 for the stay but its $50 per day, per car!! The valet tells you that you absolutely cannot self park but can! Rooms are very small & hot!

Plussat: Front desk service is great and the breakfast is also good.

Plussat: Free Breakfast, Modern look, West Elm :)

Miinukset: Breakfast was not vegetarian friendly

Plussat: Great location

Miinukset: Excessive surcharge of $83 for one little dog