Khao Lak hotellia

Plussat: The fact that there are areas reserved for adults. The restaurant closed to the beach is wonderful, having great breakfast there every day. Room is very nice, including a balcony with partial view on the sea , depending on where/which floor you are.

Miinukset: The beach is not the best in the area, but the chairs allow a nice view into the sea and for sunset.

Plussat: Great breakfast. Special restaurant for adult-only breakfast just on the beach front! Great atmosphere. Employees always smiling and greeting. Great location right next to the beach and 5 minute walk from the main street, 5 minute drive by taxi from the hotel to the market. Total separation of noisy and hectic children pool area from other parts of the hotel. Children's pool area and club are amazing! Hope to be able to come back there with my grandchildren!

Miinukset: Could not understand why there is a price difference of the same product between different restaurants. For example, a fruit shake at the Mantaray restaurant vs. the Mango , at the same "happy hour" times.

Plussat: Palvelu aivan uskomattoman hyvää. Hotellin fasiliteetit myös erinomaisia. Lapset huomioitu hienosti, on vesipuistoa, leikkitaloa ja kerhoja. Ranta on kaunis, mutta ei aivan yhtä hyvä kuin Phuketin rannat uimisen kannalta. Hotellin lähellä noin kilometrin säteellä on kymmeniä ravintoloita, joten ei tarvi syödä pelkästään hotellin rafloissa.

Miinukset: Wi-fi oli suht epävakaa. Lisäksi sänky oli aivan liian pehmeä, vaikka se vaihdettiin.

Plussat: - Ilman lapsia matkustavat oli huomioitu todella hyvin. Vilkas lasten allasalue oli kokonaan eri puolella resortin muista altaista ja palveluista. Lisäksi aikuisille oli kokonaan oma uima-allas. Myös erillinen, kylläkin pienemmällä valikoimalla varustettu, aamiaisravintola merinäköalalla, joka oli tarkoitettu vain aikuisille. - Resortti sijaitsee merenrannalla rajoittuen julkiseen rantaan, joka oli rauhallinen - Päivittäin järjestettiin aktiviteetteja, jotka kuuluivat hintaan, mm. esiintyjiä iltaisin, allasjumppaa, joogaa, jne. - Siisti ja hienosti ylläpidetty lomakeskus

Miinukset: - Ranta huonohko ja aallokkoinen - Isona ja täyteenmyytynä resorttina melko ruuhkainen kauttaaltaan, merenrantaa lähimmät aurinkotuolipaikat tupaten täynnä ja perheille tarkoitettu pääaamiaispaikka kaoottinen

Plussat: Todella hyvä palvelu, aamupalat erittäin hyvät ja monipuoliset, lapsille tekemistä, kerhot ja upeat vesiliukumäet, rannalla ja omat altaat myös aikuisille. Keskusta vieressä ja huoneistot siistit, isot ja palvelu loistavaa.

Plussat: Well kept gardens,and Beach. Being a Family oriented Hotel ,it is well thought off and organised. Children’s pool with toboggans tucked away with a nice bar/resto .Then Breakfast can be had in a Only Adults area.Swimming pool for Adults only and another mixed adult/children swimming pool.Happy Hour drinks Great .Food in the restaurants Good.Main road bars and cafés within 10 minute walk as well as Supermarkets etc.

Miinukset: Nothing to mention.

Plussat: Staff were great and variety of areas to enjoy the resort.

Miinukset: There was a day where my sheets were changed and they were not clean.

Plussat: Very kind staff

Miinukset: Bad breakfast, diversity and quality can be much improved Very bad air conditioning system Diner is ok, but very limited wine choices and high prices Taxi service is 40% more expensive than market price

Plussat: Bed/room was great

Miinukset: Talay breakfast had very few variety. Almost same every day. Swimming Pool close way too early. Cannot spend time at bar at night while swimming because pool is closed. Why?

Plussat: I booked this hotel as our ‘luxury stop’ after 3 weeks of travelling to ‘chill’ before returning home to FREEZE. Our welcome was exemplary, made to feel very welcome. First impressions were very impressive. We were shown up to our room and that was very nice, spacious, clean and just what we wanted. Turns out to be a TUI resort and caters mainly for the German client. We went for breakfast the next morning and had to queue to get a table! For me, that’s not what I expect or wanted, so that put a bit of a cloud over the hotel. We had just travelled Malaysia and Thailand for the previous 3 and bit weeks so completely not we were used to. The hotel itself was very good, great pools for kids, families and adults (did wonder why there was an ‘adult only’ pool in a family resort). Kids pool and family pool have swim up bars. The swim up rooms looked good from the outside. The gym is very well equipped. NOTE: if you only want soft drinks whilst wandering around the resort, head to the minimart or gym 30TB each. At the bars they’re 90-110TB The selection of bars and restaurants was good. The kids club was fantastic and treated our daughter wonderfully. Kids from 4 can stay without parents The beach is ok, sandy but quite stoney going in to the water and generally quite choppy. Khao Lak itself is ok but again caters very much for the German market - you’ll notice when you look in many menus. A phrase I learnt whilst at this hotel is “drop and flop” if that’s what you want from a holiday with a touch of luxury then this is a great hotel for you. If you want to experience Thai culture, then this location is not the right place Khao Lak lacks that certain Thai experience. No reflection on any of the people as they’re were very friendly. The guy on the front desk who organises trips, is great and very knowledgable. NOTE: if you chose to visit the similan islands, choose WOW to travel with

Miinukset: The amount of people, mostly quite rude in the breakfast room and pushing passed to get something before you!

Plussat: Staff very helpful and courteous. Property spotless. Breakfast plentiful and delicious. Resort wonderful for couples and families. We hope to return.

Miinukset: The weather but that’s out of your control.

Plussat: We loved the selection of safe pools to swim in for the whole family.

Miinukset: The beds were very uncomfortable for me and my husband.

Plussat: Mukava perhehotelli. Meille hyvä huoneensijainti. Hyviä ruokapaikkoja rannalla. Hotellilta ilmainen kuljetus Khao Lakin keskustaan. Tosin viimeinen kuljetus sinne jo klo 17.00, joten takaisin piti tulla tuk tukilla omaan maksuun.

Plussat: Breakfast buffet was brilliant! Staff very polite, friendly and helpful.

Miinukset: We had to ask on several occasions for our room to be made up and they also did not arrange the airport transfer that I asked for. We thought because it was so quiet in off season that less staff just meant they couldn’t accommodate all needs as quickly as you would like.

Plussat: Tuin henkilökunta teki lomasta viihdyttävän

Plussat: Obviously the swim up bar... Having separated areas within the room, such as entry area, lounge area, balcony, bedroom and a huge bathroom.

Miinukset: The check-in process could have been better. There were multiple problems, but they were sorted out in a timely fashion.

Plussat: Excellent staff. Comfortable room.

Miinukset: Not really suitable for disabled with mobility problems'

Plussat: We loved the beach and the restaurants outside the hotel were fantastic.

Miinukset: The hotel should only be booked through Tui. As a non Tui guest we felt like we were treated differently. Our children couldn't enjoy the kids club because we hadn't booked via Tui and this was a big disappointment. The finishing in the rooms was very cheap with mould around the bathroom due to a very bad design and water going everywhere when the shower is used.

Plussat: Good beach but far away from hotel (road between beach and hotel)

Miinukset: Bad air conditioning with wires around control box visible. Bath is Ok but soap water is flowing around it by design, does not look good.

Plussat: The swimmingpool and personnel. There are, in the low season, 2 eating possibilities a shop and a coffee bar, it is all very well maintained and a pleasure staying there!

Miinukset: Nothing even the rain was fun

Plussat: Free room upgrade, very friendly staff, plenty of sun beds, location, good Thai food in hotel restaurant, pools

Miinukset: Quality of drinks (coffee, wine, smoothies), breakfast slowly replenished some mornings, cheap toiletries

Plussat: Lovely and spacious and clean

Miinukset: Nothing

Plussat: Really good location close to beach

Plussat: Room with pool access

Miinukset: The hot dishes at the breakfast were not hot.

Plussat: Mukava hotelli, rannalla. Kunnollinen aamupala tarjonta. Ystävällinen henkilökunta. Tullessamme meillä oli väärä huone, mutta se korjattiin tosi hienosti.

Miinukset: Aurinko tuolit varattiin aina aikaisin aamulla, koko päiväksi, vaikka niissä ei välttämättä näkynyt ketään koko päivänä

Plussat: Henkilökunta hoiti pari meitä kohdannutta ongelmaa ihan kympin arvoisesti. Aamiainen oli monipuolinen ja huone, jonka terassilta pääsi suoraan altaaseen oli ihana. Ranta todella hyvä.

Miinukset: Altaat menivät kiinni jo seitsemältä

Plussat: Ihanalla paikalla.. Mielen rauhoittamiseen ja nautiskeluun soveltuva paikka..Joogaa rannalla aamuisin. Hierontaa halutessa myös ulkona rannan tuntumassa. Aamiainen monipuolinen. Kaikin puolin rento kiva hotelli. Pienen kylän palvelut heti hotellin ulkopuolella..

Miinukset: Sängyn patjat todella kovat..

Plussat: Hyvä hotelli rauhallisella paikalla. Mukava henkilökunta ja siisti hotelli. Huoneet reilun kokoisia. Kattava aamupala. Uuden puolen uima-allas isokokoinen. Aurinkotuoleja hyvin tarjolla sekä altaalla että rannalla. Suosittelen!

Miinukset: Wifi toimii välillä todella hitaasti.

Plussat: Bed was huge, tons of options for pool hang out, beach front, a strip of local restaurants right outside the resort, staff very capable and friendly, good breakfast, good open space for running around for kids with a drawing station.

Miinukset: Awful awful pillows. I know this is personal, but we needed massages after each night to set our necks straight. The play area inside was very limited, very basic and old. The upside: we didn’t need to use it much as weather was beautiful and the resort has good kid-friendly pool and large grassy area.

Plussat: Excellent staff, location, atmostphere and facilities.

Miinukset: Nothing

Plussat: Great mattress on bed. Clean facilities. Beautiful gardens. Good good, good price. Good drink price. Buffet breakfast good. Staff friendly Good size rooms. Clean pool.

Miinukset: No swim up bar. No shade in pool. No 24-7 room meal order service.

Plussat: Yleisilmeeltään erittäin siisti ja viihtyisä paikka. Hyvä sijainti.

Miinukset: 4 huonetta varattu ja sijoiteteltiin pitkin pihaa... Huoneiden siivoukset vasta myöhään iltapäivällä. Toivomus oli hotellin puolesta, ettänpestävät pyyhkeet jätetään pesuhuoneen lattialle. Ei ollu kiva palata neöjältä iltapäivällä rannalta ja todeta, että ne pyyhkeet lojuu yhä edelleen siellä lattialla ja suihluunkin olisi ollut mukava mennä

Plussat: Hyvä aamiainen ja kahvi. Ystävällinen henk kunta. Tilava huone.

Miinukset: Tuulettomalla säällä jäi tupakansavu leijumaan parvekkeelta toiselle ja lopulta ilmastointilaitteisiin.

Plussat: Todella hyvä sijainti. Ystävällinen henkilökunta ja hyvä aamiainen. Siisti paikka.

Miinukset: Kova sänky.

Plussat: Hyvällä paikalla ihan rannan tuntumassa, allasalueen lisäksi aurinkotuoleja nurmialueella puutarhassa, joka ihanan laaja ja jonne palmut antoivat kivasti varjoakin. Rauhallinen sijainti. Ystävällistä palvelua vastaanotossa. Hyvät sängyt ja isot huoneet. Lähellä kotikadulla hyvä hierontapaikka B. Massage&Nails ja monia mahtavia ruokapaikkoja pääkadun varressa mm. Qcumber,Jasmine, Mojo ja Little Italy jne. Ihanan paljon suomalaista luettavaa aulan kirjahyllyssä

Miinukset: Ripeämmin olisi voinut täyttää loppuneita tuotteita aamiasbuffettissa samoin kuin kysyä haluaisimmeko lisää kahvia .

Plussat: Everything !,

Miinukset: Nothing

Plussat: Staff and facilities were good. Very nice pool.

Miinukset: Confusion around requested airport pick up. Didn’t own up to it.

Plussat: The Resort is not too big and quiet with beautiful grounds and a nice pool. All facilities are well maintained. The breakfast is very good and the hotel is only some 50 m away from the beach. The staff is very friendly and helpful. We really enjoyed our stay there. A lot of nice restaurants an a good supermarket are in walking distance.

Miinukset: the restaurant offers good quality at reasonable price, but if you like Thai food, than the offer is limited. Apparently the majority of guests prefer western cuisine. But--- see above. Quite a lot of good Thai and Fish restaurants in the surrounding.

Plussat: Breakfast buffet and helping friendly staff

Miinukset: You not get what you pay for! Overpriced in my eyes. A double kingsize bed means two single beds arranged to be one big bed. Hotel guests are mostly older people so if you are a young couple like us maybe not best place to stay. Or you feel like everybody starring at you. Whole hotel is old.

Plussat: Good location, friendly staff. An attractive property with a lovely backdrop to look out on from the pool/restaurant area. Good range of breakfast options. We also had dinner at the hotel on two occasions and really enjoyed the food.

Plussat: Rooms were clean on arrival. The breakfast was ok. Drink specials were good. Air con worked great and the pools, whilst I didn’t swim, appeared small for the amount of rooms / people.. Oceanside was a brief two night stop over. A few massage and restaurants down the road (50m) others are 150-200m.. for the price, location etc the cost was probably on point.. didn’t eat at the hotel restaurant..the grounds were well Kept and clean.

Miinukset: The bed was very hard, would be ok for a cpl nights but any longer it would probably be uncomfortable . Cleaners didn’t clean up extra glasses left around from some drinks, not a biggy but there were 3 cleaners. Buffet wasn’t big, and not lots to choose from but tasted ok. Rooms were out dated, but clean.. For the amount of rooms pools appeared small..the gym is tiny and it’s located as you drive in, fully glass .. so if you like your privacy probably not the place to workout..

Plussat: the breakfast was great, service and location was very good, with views over the Andaman sea. The location was great, straight by a very long beach, unspoiled. The rooms is very nice, both the pool villas and the pool access rooms, in which we stayed.

Plussat: Great breakfast. Fantastic pools and very quiet area

Miinukset: Nothing

Plussat: Right on beach.

Plussat: Pool acess room just perfect Very nice big bed, breakfast good, thai and everything else, even good capuccino with no extra cost. Nice size of bathroom, shower perfect! Husband got sick, took care of him very well, thank you again Bikes for free, easy to get!!!

Miinukset: Music at the restaurant. The furniture in the room was kind of strange, one long sideboard after another. No real place for all the clothes. No furniture in the bath, so you had nothing for all the utensils.

Plussat: Erittäin rauhallinen ja siisti paikka. Upea meri suoraan hotellin edessä. Uima-altaassa pystyi myös uimaan kunnolla aamuisin ja illalla ennen sulkemista. Aamupala on monipuolinen ja herkullinen.

Miinukset: Huoneessa oli pieniä (ilmeisesti harmittomia) ötököitä lattialla. Ilmastointi lakkasi toimimasta huoneessa, mutta se kyllä korjattiin saman tien. Lupasivat myös uuden huoneen, jos eivät olisi saaneet kuntoon.

Plussat: Huoneemme oli erittäin hyvä ja oma allasalue ihana. Aamiainen oli suhteellisen hyvä. Hotellin ranta-alue oli ihanan rauhallinen.

Miinukset: Hotellialueella on erittäin paljon portaita. Nousu lähikylästä hotellille on varsin raskas helteessä.

Plussat: The large pool area is unbelievable. The crew takes away occupied towels when it is clear that it is just for reserving the"best" place. Thank you very much, more hotels should do that. Smoking areas, another very good idea. Lovely, long clean beach, a lot of bikes you can just take and go for a ride.

Miinukset: Music at the restaurant.

Plussat: Täydellinen paikka rauhallista lomaa hakeville pareille tai (ilman pieniä lapsia matkustaville) perheille. Paras uima-alla jonka olemme nähneet. Meillä oli oceanfront -villa, eli oma terassi, poreallas, käynti uima-altaaseen sekä merinäkymä.

Plussat: Staff were amazing, the hotel was spotless and was just so beautiful.

Miinukset: I didn't dislike anything.

Plussat: Upea allas alue, rannan läheisyys ja hyvä palvelu

Plussat: The staff are exceptionally helpful and friendly. Chef June is AMAZING, so if you ever do any kind of cooking lesson, he's your man. Tip him well because he really goes the extra mile. The pool location and proximity to a lovely beach is great. Breakfast is very good.

Miinukset: Look - it was great, so I'm not going to be critical. But - the small stuff... Towels should really be available at the pool. Just makes it so much easier for guests. Having to bring them from the room (and for those with pool access, they may be wet anyway) is not ideal. The bars close SO early, so you'll need to go somewhere else for the evening. In fact, they even close before they say they close, if it's quiet. For a 5*, I think this is really poor. The location means you're a bit cut off if you don't have your own transport. You can walk to a few bars and restaurants, though, but they close shop around 10pm. It's a very big place, so you may want to ask for a room that's not a long walk from the reception, pool, etc.

Plussat: OMG, the most amazing stay ever. The facilities are incredible. Bedrooms nice and spacious and clean . Best part was to open the sliding door and jump into the pool straight away. Book pool excess rooms, it’s so worth it. The best wrap around pool you will ever experience. Resort is just in front of beach. Great restaurant, amazing stuff and one of the most delicious breakfasts we had so far. Great vegetarian selection. Chef went the extra mile for us.

Miinukset: Nothing

Plussat: The hotel was across the street from a beach and clean.

Miinukset: It definitely is not a five star resort. It may have been years ago but I would say it’s a 3 at the most. I wish I would have read everyone’s reviews before making a selection

Plussat: Situated on a beautiful unspoilt beach

Miinukset: It was in a very quiet area only a few bars restaurants in walking distance

Plussat: Amazing rooms, Right Next to the Beach. Great, kind and Very professional staff. Our Best recommondations!!

Plussat: The staff were excellent. My daughter was visiting and they arranged a room close to ours on the same floor. She had a very enjoyable stay. This is our second time staying at the GSS Khoa lak and everyone makes you feel very welcome. The management team should be very proud of their staff.

Miinukset: Nothing

Plussat: The pool (apart from the cloudy green colour at the end). The staff were friendly (especially the cleaners). The location was really good too (if you have mopeds). The rooms were comfy and clean.

Miinukset: Breakfast very very poor, not much option and quality really not good. Especially poor for vegetarians. As most dishes contained chicken or this weird sausage type stuff. Just no where near enough variety for a "5 star resort". Breakfast was probably 2/3 star at best. The room was comfortable but in need of a paint job and fixing a few things. One of the roof panels was falling off due to damp. Also the Aircon unit leaked all over the floor. Also there is no point in the balcony as you can't go outside, due to the amount of mosquitoes. Doesn't help there being still water ponds directly outside the rooms. The staff were friendly but not helpful. We asked if there were any walks in the area to do, and we were just told, "I don't know". No attempt to help or find out. Also when asking about a taxi they quoted an insane price, 2400baht for a 15 minute drive. Some of the staff were new and I don't think were given any training though so it's not their fault. The gym is very poor, no free weights just 2 running machines (one broken), 2 cycling machines and a very old multi weight machine, absolutely in need of a service. The pool is lovely although by the end of the stay had turned cloudy green, we think there was a problem with the filter. Finally booking.com quoted around £670 for the stay for 9 nights but when paying it didn't let us pay with out credit cards. We tried several cards. We then decided to pay at the hotel. Unfortunately when we got there we were charged in BAHT the equivalent of £860. This is partly booking.com's fault, but the stay is absolutely not worth that. Overall we had a nice stay, but this cannot be called a 5 star hotel, and not worth the money, so don't expect luxury. We guess that the turnover is not high enough to warrant spending the money needed to get back up to scratch, but they will keep losing customers and loose further turnover over time.

Plussat: Very beautiful hotel and close to the beach. I will go back for next visit.

Plussat: Aamiainen yksinkertainen mutta hyvä. Premium-huone ihan hyvässä kunnossa edelleen. Jo toinen vierailu tässä samassa hotellissa. Sijainti ja ranta parhaat ja rauhalliset.

Miinukset: Yleiset tilat erittäin likaiset. Joka ilta hotellihenkilökuntaa tunkeutui huoneeseen varoittamatta myrkyttämään hyönteisiä. Uudenvuoden illallisesta sanottiin ensin ettei kuulu hintaan ja parin päivän päästä kuuluikin ja sitten tuputettiin soittelemalla huoneeseen yms. Lähtiessä hotellihuonetta ei saanut pitää yhtään pidempään vaikka hotelli oli lähes tyhjä. Vaatteenvaihtoon tarjottiin likainen pyörävarasto. Yleistä kuluneisuutta. Ylihinnoiteltu. Henkilökunnan englanninkielen taito olematon.

Plussat: Breakfast was very good. Food and drinks at poolside bar also very good.Hotel is an adults only facility so nice and quiet around the pool. Location is across a small street from the beach which is lovely.

Miinukset: Beds were not that comfortable.

Plussat: A lovely setting slightly off the main drag with very nice large rooms and a huge bed. Great use of large windows to give good light and overlooking the central water features, pools

Plussat: The decoration and the rooms were.lovley.

Miinukset: The space felt quite claustrophobic around the pool not a lot of space

Plussat: Ravintolan henkilökunta on erittäin ystävällinen. Ranta on vain muutaman askeleen päässä.

Miinukset: Huoneet ja huonekalut kaipaavat jo päivitystä. Ilmastoinnin ääni oli erittäin kova. Valaistus olematon, varsinkin lukeminen sängyssä oli illalla mahdotonta ilman kännykän fikkarivaloa. Hotelli vastaa kolmen tähden hotellia, ei neljän.

Plussat: Nice pool

Miinukset: Overpriced, describes itself as beachfront but it is not on the beach, the beach access is across the road and down the street.

Plussat: Its adults only.

Miinukset: Bar closed early,

Plussat: Swimming pool and friendly and helpful staff

Miinukset: Nothing

Plussat: Great pool. Breakfasts had interesting choices and service was good.

Miinukset: Noisy air con. No fans which would have been great. Pillows were not comfortable.

Plussat: Rauhallinen ja mukava paikka. Loistavat rannat suoraan hotellilta.

Plussat: It was that bad we checked out as soon as the 3rd room offer wasn’t suitable All the rooms were damp and the hotel seemed fixated on us paying £400 extra for and upgraded room.

Miinukset: This hotel is really very lovely, and I have stayed here before and certainly would again. However this time there was a lot of confusion over my deposit on arrival, where they wanted me to pay cash, and then on checkout decided they wanted the receipt to give it back,(Which of course I had packed!) Also in the restaurant they forgot to bring me my starter.

Plussat: Nothing !!!!!!!!!!!!!!!!

Miinukset: Old Hotel Dirty Rooms with Smelly Smell No Tanning Beds on the Beach Only on the Hotel Far From the Beach and Unpermissible Download Independent, Breakfast in an Open Space Full of Witches and Golden and Toss of Trees Falling on the Food No Pool Rescue Services No Waiters Service, in short Horrible Hotel! !!!!!!!!!!

Plussat: We had a super relaxing honeymoon holiday in Sensimar. Peace describes the resort well. No screaming, loud music or water jets etc. We like kids but sometimes it is nice that there is only adults, like in Sensimar. The staff is extremely polite and everything works well. The breakfast is really good with fresh fruits, good coffee, omelets, juices and whatever. We really liked the beach. It is peaceful and some rocky areas bring some contrast. If you prefer the pools those work perfectly as well. Extra points for complimentary refill of 1 liter water in class bottles every day. This is environmentally a good move as it lessens the amount of plastic bottles. Thanks!

Miinukset: I think the towels were changed every day even though we left them in a rack where they should not have been changed. This is not a serious problem =), but it is time to take environmental issues seriously and that’s why I mention this.

Plussat: Location is excellent! Right on the beach and just on the southern edge of town. Large rooms. Friendly, helpful staff.

Plussat: Hyvä ja siisti hotelli, oma ranta sekä hyvät palvelut. Hotellilla päivittäin liikunnallista ym. ohjelmaa.

Miinukset: Siitä, että rantavahti kävi keräämässä pois pyyhkeitä sekä henkilökohtaisia tavaroita aurinkotuoleilta sinä aikana, kun olimme käymässä hotellihuoneessa.

Plussat: Good food. Prices looked reasonable. Rooms were neat and clean.

Miinukset: The seats near the pools and on the beach were limited and were occupied all thru the day by the guests who did not seem to bother of others if they caused inconvenience by not vacating it after occupying it for hours. May be hotel could consider adding few more during the peak season.

Plussat: We stayed in the suites. The rooms are spacious with a lot of day light. Super clean. The balcony is huge and I loved to chill in the outdoor large bed. The breakfast is served in the garden restaurant by the sea. Very important - the coffee is really good! :) Staff always helpful & friendly. We visited in the low season so the place was not too crowded, there were always free sun beds both by the pool and by the sea.

Miinukset: Maybe I was not lucky that day but the thai massage was not the best I ever had.

Plussat: The large room

Miinukset: Extra charge if you like to have cappuccino for breakfast. No free shuttle to the city center. I don't like if they don't offer you a kids meal menue when they see that you have a child with you. Long ways to the breakfast/ beach when you are in the building close to the lobby. Other hotels would have shuttles to bring the guests.

Plussat: Large resort complex on the beachfront. Reception staff very friendly and welcoming. We had two suites in the block nearest to the main lobby & gym. Very well appointed suites, huge double bed, large balcony, clean and modern. Two nice pools, restaurant serves breakfast as well as food throughout the day. Dinner well priced and good quality. Staff throughout were friendly. Onsite shop handy and open until late. Useful shuttle to town three times a day. 300 Baht for trip back from Khao Lak by taxi.

Miinukset: Nothing

Plussat: Staff very accomodating and friendly.

Miinukset: Nothing all very good

Miinukset: Staff are not professional

Plussat: Rannat olivat todella hienot. Hotellin lähellä olevat ravintolat olivat hyvätasoisia. Hotelli oli kauniilla paikalla ja sopi erinomaisesti etenkin rauhallista kohdetta hakevalle.

Miinukset: Ei mitään erityistä valittamista.

Plussat: Room service, bar tabs, good choices of breakfast

Miinukset: Deck chairs not right on the beach

Plussat: The territory is super if you want quite and peaceful time. A lot of shadow places under the beautiful trees. Beach was very nice, clean waters with nice sand. Big advantage is that can swim during low and high tides without problems.

Miinukset: Restaurant should offer authentic Thai food as well. After all hotel is in Thailand :))

Plussat: Fantastic hotel, would recommend.

Plussat: It is a gorgeous hotel with really really friendly staff. Client service from the front desk to the people that cleaned our room was always superv and always with the biggest smiles. The hotel is beautiful with amazing swimming pools and right in front of a beautiful stretch of beach. Breakfast buffet was really good and varied. The gardens in the hotel are really well maintained and although the hotel is massive you don't feel like you are in a big building and it manages to create a sense of boutique.

Miinukset: As a photographer I had requested a room with good views as I wanted to showcase the property in one of my articles about Khao Lak, but I guess they couldn't accommodate that ,as our room was one of the worst located in the property and we had to walk through winding corridors and stairs to get anywhere. Having said that the Hotel has such beautiful gardens and swimming pools that the walk was very pleasant. The area where the hotel is located has a few so so restaurants (for Thailand where the food is amazing everywhere) and little more.

Plussat: Location was great, right next to the beach the resort was built around trees and filled with plants and flowers it gives the resort a more relaxing feeling. Staff were very friendly and they upgraded us to the deluxe sweet when we arrived which gave us a little more space to sleep. Shops and restaurants were in walking distance which was very convenient for us to have dinner outside of the hotel and to get snacks from the local supermarket.

Plussat: The beach is beautiful. Very green territory.

Miinukset: It’s more for elderly Germans. Quite boring place. But after all I liked it. A bit dated facilities but still beautiful greenery

Plussat: Everything else

Miinukset: The beach front

Plussat: The breakfast contained all aI wanted for breakfast, such as scrambled egg, own designed omelette by a superb chef, bopiled eggs, bacon, sausages, lot of juices and toast, thai food and coffee and thé. The location of the restaurant was just great just beside the ocean with an astonishing view. So pleased we booked just Ayara Villas. If we go back to Thailand it probably will be to Ayara Villas.

Miinukset: Tha beach was a little to small but just 5 minutes walk beside there was a beach soooo loooong...

Plussat: Great room on the beach front

Miinukset: Little bit disappointed about the beach but wouldn’t stop me returning to the property.

Plussat: I liked the pools. Staff was friendly and helpful. Great prices for minibar!

Plussat: Bungalow was near to beach and breakfast place. Breakfast is good. Staff was friendly, professional and helpfull. Saltwater on the every pools. (Three pools)

Miinukset: Internet not working well. It’s slowly and connect was very often broken. Should be much better.

Plussat: The hotel was beautifully maintained and very clean. All of the staff were friendly and helpful, with nothing too much trouble. We stayed in a bungalow near the sea and although the bathroom was a bit dated, it worked well and was very clean. Rooms were cleaned daily by a lovely smiling lady. Breakfast was buffet style with plenty of choice - something for everyone. The hotel surpassed our expectations, a rare gem.

Miinukset: Nothing

Plussat: Hyvä sijainti. Erilaiset majoitusvaihtoehdot.

Miinukset: Osa villoista tien vieressä jonkinverran melua.

Plussat: There are 2 fantastic staff at Ayara villas who we wish to praise. They are Khai and Queen. They are wonderfully warm hearted people who displayed sincerely and constant attentiveness to their customers. Keep it up with the good job! They are the ones who we will remember until our next visit. Love the beach front villas which we were in during our 5 nights. A great place to get around the town area. The local taxis were very warmhearted, helpful and very wonderful people. The sunset view is fantastic. Remember to catch a cocktail drink @The flying pig restaurant in Ayara villas while watching the sunset. @The flying pig - The food is fine same goes for the pricing.

Miinukset: The beach wasn't exactly what we expected.

Plussat: The impression of the fotos do not express what it is. More than 100 apartments on a small ground

Miinukset: Our tropical bungalow was directly facing the street

Plussat: Great rooms and reception staff brilliant and funny. Great food on the beach and didn’t take the mick on beer prices 90 tbt a big Chang ,private elevated beach with sun beds great staff and have to mention san the waiter very good.

Plussat: We stayed for 21 nights. February to March a Perfect Location, seconds from the private area of the beach and a hundred yards or so to the public beach area. Handy for the town and the nightly shuttle for 40BHT is very convenient. The staff could not be better. Nothing is to much trouble. We stayed in a Tropical Villa room B7 a perfect location for us as the beach view rooms were not private enough with all the sunbathers out side and the restaurant overlooking. A good breakfast selection and great staff but the restaurants is a bit tatty.

Miinukset: The sunbathing area is a bit tired and crammed together. The sunbed pads could do the a wipe down. I saw them tidy the area but just bush sand off. Their are not enough umbrellas and the ones they had were absolutely filthy this also included our pool area. Our room although spotlessly clean was dated and could do with a refurbish. On the web site the other rooms look very modern, this was not the case with ours. The list of things included was not what we got. Cleaning products we got a small washing up liquid, no tumble dryer, not sure if the Tea and coffee maker means a kettle, no sofa, or seating are, although you could sit of the patio. It did not bother us the location made up for it but its best to remove these things from the list. Finally just to warn anyone, we dropped a tea cup in our room a small glass one. I was absolutely amazed on checking out we were charged for it. 100 BHT approx £2.40 never in a million years has Ayara villas paid £2.40 each for those cups. Having stayed 21 nights I think they had had their moneys worth out of us.

Plussat: Viihtyisä hotelli ja tilava huone. Runsas aamiainen.

Plussat: It was the third time we came to this hotel , so we knew what we should expect , but we didn’t expect that the hotel will become much worse within one year . is sad to see the hotel degradation . The only thing that we liked was sea , and green territory.

Miinukset: We asked in advance for quiet room with king bed, as result upon arrival we got the noisy room near the road close to garbage collection point with 2 small beds . We asked to change for another room , and another one was still near the road . all those changes of room are really tiring , especially considering the fact that we arrived late at night and were super tired . No even welcome drink suggested to refresh ! And next day we had to change the room again as was not possible to sleep with such noise . The new room was super dark even in day time , and we also got the bacon smelling towels . The cleanliness really should be improved .The staff seems not care much about the guests , especially the breakfast staff not friendly and even rude . The hot water in the room is light warm only , be prepared to take shower with warm water instead of hot . The beach towels can be changed only in the room, so need to change in advance , or be prepared to wait 1 hour for those . All together made us unhappy about the stay .We will not come again .

Plussat: Sänky mahtava ja huoneen valtava koko oli ihan luksusta ❤

Miinukset: Kuntosalin varustetaso aika matala. Ja esim kuntopyörä oli rikki

Plussat: Kokonaisuutena erittäin hyvä hotelli, jossa monipuoliset palvelut ja todella ystävällinen henkilökunta. Huone oli kaunis ja allasalue viihtyisä. Loistava aamiainen.

Miinukset: Ei mitään moitittavaa.

Plussat: staff and service went the exta step nothing was a problem and would highly relate to this as one of the best resorts i have stayed at

Miinukset: the only negative was the restaraunt service was terrible food was average if only they catered for the guests prices were over the top we ate across the road 12 out of the 13 nights we stayed there it was totally overated and management need to really look at this as the rest of the resort had a 5 stars we will return here and hopefully this can fixed as our experience at dinner was not very pleasant or memorable suggest you eat at the golden elephant across the road. also my wife is an avid reader there were no english books in the library onle catered for german tourists

Plussat: The staff ensured everthing from check in to departure was stress free, the resort being pretty much a piece of paradise. Overall the Laguna exceeded every expectation, and made our honeymoon a very special and memorable stay.

Miinukset: It is a real struggle to find anything that failed to impress. In fact after a lot of thought the only thing that was missing were baked beans for the breakfast (which was always delicous without the beans anyway)!

Plussat: Great place - so clean and right on the beach

Miinukset: Found the pool side restaurant staff packed attention - they didn’t really pay much attention to the guests and took ages to come and take an order for food or drink

Plussat: Amazing The pool, the accommodation, the staff, the beach, the layout all mind blowing.

Plussat: Adequate buffet breakfast that included a few asian dishes, eggs, bacon, sausages, cereals, breads/toast, fruit, yoghurt and fabulous pancakes.

Miinukset: Birds stealing food from plates at breakfast and being quite aggressive. Room was ok but not as luxurious as portrayed in photos on site and whilst there was fabulous water pressure in the shower, the bathroom needed upgrading - chipped tiles etc.

Plussat: Lovely place to stay,great location & beautiful beach. Staff mostly very nice polite & friendly.

Miinukset: A couple of the waiters at the sundowner bar were a bit miserable I thought. I didn’t like having to sign for every drink when I was at the bar instead of signing when I’d finished.

Plussat: Beautiful grounds, lovely clean room!

Miinukset: AC broke down on 2 nights, 4 nights in and we had to ask to change the villa. The restaurant/bar prices are crazy overpriced e.g. 1 beer 3 times the price the moment you step outside the resort.

Plussat: beyond our expectations .... the resort is beautiful although 4 stars I would say 5 star treatment. We stayed in the luxury villa : very nice and spacious setting surrounded by a tropical garden.The staff is really kind and attentive to your needs(especially Miss Lek) Excellent cleaning, I saw the stairs of our villa cleaned with the pressure washer .... aperitifs at sunset fantastica and convenient.You can do the massage in front of the sea inside the structure paying the same price as outside, the very beautiful pools .the resort located in the hot spot of bars and restaurants.

Miinukset: The beach: there are no bars and restaurant as White sand beach or others beach

Plussat: good breakfast nice and spacious room many pools

Plussat: Excellent hotel. The location is perfect, you can just walk to the village but just far enough away to make it quiet and relaxing. Also sunbeds (enough for everyone) are between the fine pool and beautiful sea - you can choose, where to swim. Sunsets are amazing! Breakfast is so good - lot of choices including hot items. Stuff is superb! Every single one of them was efficient, friendly and helpful. My husband's birthday surprise was cake with candles! Just awesome! Our villa was excellent, lot of room, big shower outside, comfy beds and good quality bedding.

Miinukset: Would like to stay longer...

Plussat: Lovely Villa. Huge bathroom and outside shower. Large bedroom and seating area at windows. Beautiful gardens. Great breakfast. Lovely pool area at beach. Didn't use the other pool at all. Staff at breakfast very good. Directly onto the beach. Close to town to walk 10 mins.

Miinukset: WARNING!!!! If you choose ta pay directly to hotel, they take from you card accont much more money than was total amount of deal!! And later they say like costumer is stupid! THEY ARE CHEATERS!!!!

Plussat: Fantastic location on the beach. Friendly staff. Lovely well kept grounds. Very good breakfast with plenty of choice and ample food.

Miinukset: The rooms were a little tired, but large, clean and very comfortable. The wifi is very poor and should be better for a hotel of this price.

Plussat: Good set up and infastructure. Great location. Enough beach chairs and place at breakfast. Great swimming pools. Staff went to a big effort for New Years celebrations. Staff at the beachfront were very helpful.

Miinukset: That we booked a deluxe villa for 4 people on booking.com and then were told we needed to pay additional for beds. The room was advertised for four people so the final price should've reflected that. The additional bed that we paid for was actually a double mattress on the floor - not proper beds. The coffee and tea at breakfast was awful. The reception staff could not be bothered to ask how our day was or to wish us a good day as we went out.

Plussat: The villa is just beautiful. There is a network of ponds and streams full of koy winding around the grounds, Very kind and helpful staff. I ended up staying here after a small accident that meant i couldn't follow my other travelling plans, but it was the perfect place to chill and recuperate. Mostly though it's families and couples of course.

Miinukset: Just one thing is maybe train staff to hide their surprise/confusion when they see a woman travelling on their own. I know it's a question of culture and probably an unusual thing in this honeymoon type resort but it does make me feel like i need to justify my presence.

Plussat: Hotellin sijainti erinomainen, aivan Nang Thong Beachin rannassa. Pidimme loma-ajastamme hotellissa paljon, rauhallisuus ja viihtyisyys on todella hyvällä tasolla. Tämä oli toinen vierailumme hotellissa ja harkinnassa on palata vuoden päästä uudelleen. Henkilökunta todella ystävällistä ja palvelualtista. Aamupala hyvä ja monipuolinen. Mielestämme hotellin hintalaatusuhde on kohdallaan.

Plussat: The location The room size and facilities The staff The Coconuts restaurant/ bar The food The beach All above get 10/10

Plussat: Hyvä sijainti merenrannalla. Huoneet olivat siistejä ja tilavia. Aamupala viereisessä Coconut baarissa oli ihan hyvä. Hotelli sopii hyvin lapsiperheille, joita siellä olikin paljon. Hotellin edessä oleva ranta oli viihtyisä ja siisti.

Miinukset: Ei hissiä.

Plussat: Beach, Pool and restaurant

Miinukset: Broken tiles on bedroom floor. uncovered ceiling that looks the room wasn't ready to get guests.

Plussat: Sijainti huippu hyvä. Aamiainen hyvä. Näkymä upea merelle.

Miinukset: Suihkuveden lämpötilan vaihtelu koko ajan .wc istuin toisessa huoneessa väärin sijoitettu . Lintuja ravintolassa. Mutta kun vahtii niin ei pääse koskemaan ruokaasi.

Plussat: Reasonably priced good location friendly staff some sort of shuttle service to may street shopping area would be beneficial as do some of the competiting hotels do . Range at breakfast could be improved

Miinukset: No rail to help older people get in and out of pool

Plussat: Good location on the beach

Miinukset: We paid £110 per night for this room and it was only worth £50 as it was grubby and not nice rooms the breakfast was very poor but staff was nice and friendly we were very disappointed and would not stay here again there are better hotels near for the same money

Plussat: Direct on the beach

Miinukset: Coffee at breakfast

Plussat: Sijainti rannalla todella hyvä. Huoneet siistit ja viihtyisät.

Miinukset: Huoneessa ei ole vaatekaappia tai hyllyjä vaatteille. Ravintolan henkilökunta keskittyi mieluummin omiin puhelimiin kuin asiakkaisiin.

Plussat: Friendly staff, great location right on the beach

Miinukset: Struggling to think of anything without just nip picking for the sake of it

Miinukset: Close to the beach and private

Plussat: Sijainti on erinomainen. Uima-allasalue sopivasti varjoa ja aurinkoa. Aamiainen oli monipuolinen hotellin rantaravintolassa. Pikkukauppoja vieressä, joista sai kylmät juotavat haettua hetkessä altaalle. Siivous toimi päivittäin ja koko hotelli oli hyvin hoidettu. Erityismaininnan ansaitsee hyvät ja hyväntuoksuiset kylpytuotteet. Voimme suositella.

Miinukset: Ensimmäisenä aamuna ilmoitimme, että huoneen jääkaappi ei kylmene vaan on lämmin. Asiaan ei reagoitu koko lomaviikon aikana. Tämä oli harmillista kun muuten asiat toimi hyvin hotellissa.

Plussat: everything fabulous hotel

Plussat: Layout of resort was lovely, traditional thai chalets and well maintained grounds. Spa was excellent. Staff were very friendly and helpful.

Plussat: The resort as such is simply beautiful! Very peaceful and relaxing. Lovely staff. The breakfast was abundant and more of a brunch. The prices of the drinks at the pool were also okay. The flowers in the resort were simply amazing. Two relaxing places for reading in the resort next to the lotus flowers - loved it! Less than 10 min by foot to the main road.

Miinukset: The pedicure at the spa. But again, the staff was nice.

Plussat: We have stayed at the KhaoLak Bhandari a few years ago and really loved the hotel. Its in a great location which is opposite the beach, great for strolling and watching the sun go down. Food at the hotel was great, the staff were awesome, very friendly and nice to talk to. The hotel grounds are beautiful and very well kept.

Miinukset: We stayed in a Thai Style bungalow which was very spacious and well laid out but the decor and fittings were looking very tired and a little grubby. House keeping were amazing and kept the room spotlessly clean but the room needs repainting and new blinds and some of the woodwork freshening up. On reflection, I enjoyed my stay at the hotel but it really isnt worth what i paid per night.

Plussat: So very peaceful and serene. Amazing staff at the spa and all over. Reasonable prices and an excellent location

Miinukset: Not a thing. It was amazing.

Plussat: Aamiainen erittäin monipuolinen ja muutenkin erinomainen. Tilava thai-tyylinen bungalowi. Siistit, kivetyt käytävät piha-alueilla. Hyvin toimiva wifi-yhteys. Hymyilevä, palvelualtis henkilökunta. Lämmintä vettä riitti suihkussa kaikkina vuorokauden aikoina. Hyvä sijainti muuten, vaikka ei ihan rannalla ollutkaan.

Miinukset: Hinta-laatusuhde ei ainakaan tammikuussa ihan paras mahdollinen. Yön hinta thaimaalaisittain aikaisempiin reissuihin verrattuna korkea. Läheisellä rannalla ei ollut muita ravintoloita, kuin hotellien, mutta tämä taitaa olla käytäntö muuallakin Khao Lakissa. Bungalowin pääoven edustalla oleva terassi olisi voinut olla suurempi.

Plussat: Genuinely wonderful place to stay. The rooms are amazing and very clean. Pool area great and food good. Great location too. Loved our stay.

Plussat: Erinomainen sijainti ja ihana henkilökunta

Miinukset: Vähän jo kulunut hotelli yleisilmeeltään. Uima-allasalue kaipaisi remonttia ja altaat myös. Kala-altaat myös olivat aika ajoin haisevia. Hotellin henkilökunta kuitenkin korvasi puutteita, aivan superihania ja avuliaita. Kiva perheloma ja sopiva lapsiperheille.