Hampton Inn & Suites Flagstaff

Uncomfortable

My wife and I had a terrible night sleep. All of the pillows in our room were flat.

Hotel Cancelled my reservation

Didn't end up staying at the hotel.

I made this reservation after traveling 16 hours one day. My sister reserved the room at $65 over what the Kayak advertised price was (she called the hotel before I could tell her the price). I told her to call back because it was only $124 on Kayak. While on a three way call with the front desk, the guy told us to book through kayak to get the good price, and he'll cancel the current reservation. So I did. Then, 30 minutes later I got a call from booking.com (who I booked through on kayak) and they said the Hampton Inn called them and cancelled my reservation due to overbooking. This was 30 minutes after the front desk guy told me to book it online. Obviously, something was a bit shady about that. On a positive note for Hilton, booking.com directed me to the doubletree hotel in flagstaff which was awesome. Very clean, very accommodating. Needless to say, I'm a bit concerned about the integrity of the Hampton Inn in Flagstaff.