Marrakech hotellia

Plussat: The staff, location and the breakfast.

Miinukset: Nothing

Plussat: The food at this Riad is sooooo terrific. Wow. You really should enjoy staying here. The staff are terrific and professional.

Miinukset: That we didn’t stay longer.

Plussat: Welcoming friendly staff, very attentive, spotlessly clean rooms, beautiful decor and craftsmanship, central location, very calming.

Plussat: Amazing staff, super friendly Very clean A jewel in Marrakesh

Miinukset: No direct access with the car, a 3 Min walk, not a problem but good to know

Plussat: Only about a dozen rooms and each differently decorated beautifully. Fantastic staff and a beautifully designed terraced garden, great place for a great breakfast spread every morning.

Miinukset: None that really stood out!!!

Plussat: The food served in the restaurant was so good we ate there both nights we stayed. Overall staying at Riard Idra with its French influence was one of the highlights of our trip.

Plussat: The Riad Idra is an exceptional place to stay in Marrakesh. Perfect location in the Medina, the Riad is very beautiful, an amazing oasis in the Medina, very comfortable and clean. All the staff are wonderful, Karine the manager is so helpful and friendly, nothing is too much trouble for any of the staff. The food is soo delicious, cooked fresh daily for you and such good value, definitely the best place to eat in the Medina! We would definitely only stay here when in Marrakesh and will recommend it to all our family and friends.

Miinukset: There is nothing to dislike about Riad Idra.

Plussat: The peace and exclucivity so close to the heartbeat of Marrakech.

Plussat: Perfect all the way, no comments. Should be a 7 star hotel

Miinukset: everything was nice

Plussat: Everything except the bedroom was dark! Needs more lighting!

Miinukset: See above

Plussat: Everything - just perfect

Miinukset: The bedsheets. They don’t have a duvet and we have to put a blanket on top. This makes the bed sheets very heavy and not comfortable as it slides down all the time and we have to pull it back to the bed all night. It was horrible and. It’s not up to the international standard. The staff are friendly but some are lack of experience of international top hotel standards. Communications between different teams are not very smooth. Examples: 1. When we checked in we asked the lady to book a table at the Moroccan restaurant for the same evening and when we arrived at the restaurant they didn’t have our reservations and had to check for quite a while to confirm that. As hotel guests of the best hotel in the world this is not acceptable. 2. I asked for something from the reception to be sent to our room and it took them 3 times to finally get it right. Seems that the reception and the house keeping don’t understand each other. 3. We came back late at 8 pm one day from the mountains and we had a shower in the room before going to the French restaurant for dinner. Before we went for dinner we turned off the DND sign as a signal for housekeeping to clean the room but it want not done when we came back from dinner. Why don’t they have a ‘clean the room’ sign if they are not efficient enough? 4. We requested for a late check out and they said we can check out at 2 pm. At 1230 they called us and said that the next guests have arrived and wanted us to move out right away! Otherwise the room is spectacular. They just need more training and more exposures to the top top hospitality standards of the world. My expectations were very high because of their ranking and the price.

Plussat: If you like the lively square this is the place to be also very close to the souk markets.

Miinukset: The walk from the taxi rank to the hotel, you cannot walk without getting harassed by sellers and beggars.

Plussat: Terrific location (right at edge of main square.) Great oasis around the chaos - but super convenient to all the Medinas and key sites. Great facility, wonderful breakfast, and nice views from 2nd and 3rd floor roof decks.

Plussat: The Art Place is on the border of the Jemma el Fna, yet when you pass through the front door it is like entering an oasis, peaceful and serene. We had a Junior Suite on the first floor with a full bath and a powder room which is convenient for two people together. The staff was friendly and helpful, arranging guides, a tour to the Atlas Mountains and excellent restaurant reservations. At breakfast we sat on a covered porch on the second floor overlooking the square.

Miinukset: You can always quibble about small things but for the price we have no serious complaints and would stay there again.

Plussat: Amazing hospitality, comforting room and facilities, great and super helpful reception staff (especially Mustapha and his colleague which I forgot her name), wonderful breakfast and the best location one can dream of.

Miinukset: None

Plussat: The staff are the nicest ever! Our room was spacious and the hotel/road is very pretty. The location couldn’t be better. You step outside into the mayhem of the square and then back to the peace and quiet of the hotel. We’ll be back!

Plussat: Everything was fantastic from the start to the end. Staff were so friendly, attentive, welcoming and warm. We did not have to lift a finger and we felt so comfortable almost at home to be honest. We were very sad to leave Art Palace as we would have liked to stay longer but went on to THe Sahara. From reception to housekeeping and management t everyone went above and beyond to make mine and my friends trip to Morocco simply unforgettable.

Plussat: The room was beautiful, the staff were helpful and breakfast was impressive!

Plussat: Beautiful room, great location, nice staff

Miinukset: We had issues with staff coming into our room unannounced at least 3x in the span of 1.5 days. We had just finished a tour of Morocco and were looking forward to some downtime. Whilst in bed in the afternoon the cleaning.hotel staff continuously barged in. We would speak up loudly and they would leave, but we just found it very strange and annoying. Other than that, I think the Nespresso pods should be complimentary, but nothing worth a big fuss.

Plussat: Breakfast, room, dinner, service - everything was superb. One of the best hotels in which I've stayed.

Miinukset: N/A

Plussat: Absolutely gorgeous elegant Riad hotel with attentive staff and excellent facilities. A bit of a splurge but worth it for a magical experience within easy walking distance of the souks and the bazaar.

Plussat: Size of the room - cleanness- staff - ambience

Plussat: Fabulous building, great location.

Miinukset: Having to leave!

Plussat: It was a place like a dream, where you can 'feel' Marrakesh. It is very quiet, and every corner is just perfect!!!Personnel was outstanding, breakfast and bar, too! (We did not try the restaurant, though have heard, it is very good). The place as a place was wonderfully decorated, plunge pool on the roof, lounge area... The SPA is also fantastic, and services provided were good!

Miinukset: Everything was great. The only thing which I was missing was a better lighting in our room.

Plussat: Beautiful surroundings and has a lot of instagrammable locations

Plussat: The breakfast was very good. The location a little out of the way. Very friendly and cooperative staff.

Miinukset: Quilt in room or doona for the chilly night. Hair dryer in room and address card in room. Credit card machine was broken which was inconvenient I had to use all my cash

Plussat: I friend of mine recommended darling nabila to and that, and when I came here I found that everything as on the pictures and the descriptions on the site they arranged us a transfer from the airport and that was comfortable and when we arrive next the hotel we found yasyn has been waiting for us there he's really helpful he gave us all what we needed about the city and also he organized us some tours to deferent places I recommend them to everone , and the rooms as well are comfortable and clean with air-conditioning so I really recommend this to everyone who wants to relax

Miinukset: Everything was awesome

Plussat: The five days I’ve stayed at dar Nabila was so lovely ,Yassine made our vocation perfect and amazing he gave us all the advices we needed , and he helped us to arrange the desert trip and I really recommend this trip , it would be the best experience , the room and the beutiful terass was great where we got a delicious mint tea and the breakfast was awesome ,finally I hardly recommend riad darnabila

Plussat: The staff is nice. They helped us with several things.

Miinukset: We asked for a pickup at the airport (which was confirmed) but no one showed up there. The location is not the best. Not so far to downtown, but terrible way full of motorcycles, more like a motorway. The heater in our room was a simple and loud electric version. There is no door between the bedroom and the bathroom, only a curtain. The wifi signal in our room was poor. Unfortunately a big and noisy group stayed there also and we felt like in a hostal. The staff wasn't able to solve the situation.

Plussat: Kindness and useful informations from Mr. Yasym

Plussat: I had a great time in Dar Nabila . Abdel Samad the manager and Haja Fatima were so great and did provide me and my family a great customer service . I hope that the general manager Kawala gives a raise to both of them ,because they are great assets to the hotel .The Hotel was very quiet, very clean and the rooms were so great.

Miinukset: i did not stay longer in Dar Nabila

Plussat: Very simple but nicely curated riad. Warm atmosphere at evening time. Quite and located by a side street.

Miinukset: Rooms at ground floor in the courtyard are nice but not the best if you like to sleep in during your holiday. 2 families with small kids were having breakfast right by our room at 7-8 am making a lot of noise. We asked to be moved to an empty room upstairs but they wanted to charge us more. Breakfast was very minimal and definitely the most basic one we had in Morocco after being travelling for 2 weeks. When I asked for honey or extra pancakes I was told they didn't have any left, less than 30 min later another guest asked for the same and they had no problem giving them some.....not sure what was the reason they refused it to us, but it did not feel polite at all.

Plussat: The room was nice - shame we could only appreciate it for a few hours !

Miinukset: Our room was not available the first night and we had to walk 10 minutes to our alternative accomodation which had an impressive courtyard but the room was terrible. On the morning of our departure at 7 am for the desert tour there was no breakfast and nobody around although we had told them of our departure and we had to let the driver in ourselves!

Plussat: The Riad is clean and it looks nice.

Miinukset: The location of Dar Nabila is in a strange neighbourhood. We didn't have air conditioning. We called many times before arriving in Marrakesh but they didn't answer the phone (bad communication).

Plussat: The riad itself is a beautiful organized space with fair number of rooms to keep all guests comfortable We asked for airport pickup and our friendlydriver was there on time and very helpful Once we arrived to the riad (>5 mins walking distance from drop off area we were greeted by the property manager who was very happy to help! Food was amazing we loved the freshly made breakfast at the riad We stayed at the ..... room which was very spacious with our private entrance, the room was always kept neat and clean let alone the beautiful honeymoon setup The riad has a beautiful seating area at the rooftop which was always nice to catch the sunset from

Miinukset: It was a charge for honeymoon setup, Somehow the location was not very convenient specially that it might be uncomfortable for some to walk around local residential areas No soundproof No lift that will be normal when u stay in Riad

Plussat: The rooms and service

Miinukset: Nothing

Plussat: Upea miljöö, marokkolaista perinnettä kunnioittaen. Erinomainen palvelu.

Miinukset: Ravintolan ennakkotilauspalvelu ei aina toiminut. Ruoka oli keskimäärin varsin miedosti maustettua, olisi voinut olla enemmän mausteita.

Plussat: Location was great. The hotel manager was amazing and helpful.

Miinukset: Issues with the WiFi. But hope was temporary

Plussat: Great staff, beautiful venue and location. Seamless pickup and a relaxing check-in. Great variety at breakfast. Good cocktail bar on the terrace.

Miinukset: Only expensive wines were available. 3 out of 6 red wines not available. Service sometimes slow and required repeating requests.

Plussat: Breakfast was delicious - But no variation. same each day.

Miinukset: On departure, the taxi was half an hour late, he was very rude and drove like a maniac to the airport. If he is your driver, I would recommend finding another!

Plussat: A lovely sanctuary from the hustle and bustle of outside! Staff very friendly and helpful. Beds very comfortable. Rooftop terrace very nice and cocktails at the end of the day were a welcome bonus! Breakfast was great and plentiful. Very nice bathrooms.

Miinukset: Would have been nice to have a kettle in the room to make a cup of tea - even though the staff were happy to make tea if you requested it.

Plussat: Nothing but good things to say here. Such a beautiful Riad, amazing staff, great location, we didn't have a chance to do dinner but I've heard multiple people say how great it is and the breakfast was on point as well. Our room looked even better in real life than it did in the pictures... loved it!

Plussat: Location

Miinukset: To expensive for the hotel , service , etc...

Plussat: Very kind staff, good location

Miinukset: It was so beautiful, and the birthday surprise will remain a lifelong memory.

Plussat: Just ok

Miinukset: Below my expectations

Plussat: This is a beautiful property with a huge staff

Miinukset: Despite their large number of staff and a wonderful property the constant inattention to details adversely affected my stay. A constant ‘we will deal with this later ‘ meant that no one accepted responsibility. Even a car service provided by the hotel was inexcusably late - maintenance issues in rooms were neglected and spoiled milk served at breakfast. Paying for quality presumes a quality delivered and I was most disappointed.

Plussat: Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.

Miinukset: Nice building, but next to bussy highway; cant sleep with open window / balcony. Also, airplane noise. So not quit at all. Also the beautiful swimmingpool is full of chlorine / javel. It stinks and itches as a consequency. Breakfast: fresh fruit and vegetables are scarcely compared to the abundancy of over sugared products.

Plussat: Breakfast was terrible Fruits were rotting Ok let’s worry bad

Plussat: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite

Plussat: Breakfast, staff service, environment..everything was wonderful

Miinukset: Loved everything!!

Plussat: The location was superb and the staff and facilities were superb.

Miinukset: The rooms look very tired. Need to be refurbished asap.

Plussat: Beautiful building with friendly efficient staff. An oasis of calm and luxury in the Medina.

Plussat: Beautiful courtyard with bougainvillea. Great staff. Great location on the kashbah. Close to cafe clock, which is a great spot.

Miinukset: They didn’t have a great liquor selection at the bar and no roof deck.

Plussat: Had a wonderful stay in this particularly beautiful hotel. Very nicely decorated, very attentive staff, everything is absolutely right here. The (British) owner came to shake our hand on the welcome day, which I have rarely experienced. The pool was also a wonderful addition. The neighborhood is pleasant, still in the old authentic medina but not in the crowded and touristy souks.

Miinukset: I run the risk of not being able to go back to this hotel because it is becoming too popular ;) but nothing was disappointing, everything was even better than we thought.

Plussat: Transfers to and from the riad were timely and comfortable. The very friendly owners actually joined us for some mint tea and a nice chat on arrival. Our room was spacious and comfortable, with a beautiful bathroom (bath and separate shower). The only bath we had on our trip. The days we were at the riad were a bit cooler and overcast unfortunately but I was pleasantly surprised to find the outdoor pool is heated. We had a delicious meal and a very nice, reasonably priced bottle of wine on our last night. Would definitely stay again.

Miinukset: Not the nicest streets to walk down to get to the Riad from Jemaa el fna compared to other parts of the medina. But this could be because we were unfamiliar with them and it was a pretty short walk.

Plussat: Great location, very helpful and friendly staff, clean rooms, tasty food. The swimming pool is a blessing on hot days.

Miinukset: It took a while to get our food when we ordered dinner but that might have been due to low season.

Plussat: The buffet could be richer with more salads and vegetables. I found it relatively medium compared to breakfast buffets in other countries. I would have enjoyed more green salads, pies, sorts of whole-wheat breads, white cheese, goat cheese. ,

Plussat: The hotel is one of the best hotels I have ever lived in Marrakech, the only thing It is little bit away from the old city

Plussat: very clean bathrooms. Big space in the room and bathroom.

Miinukset: Not so fast check-in. Out of the four seasons branches around the world, this one doesn't have a wow factor.

Plussat: The staff is extremely friendly and professional

Miinukset: None

Plussat: It was amazing

Plussat: Everything , the staff is one of the best

Miinukset: Nothing

Plussat: A secluded haven. The hotel grounds are very beautiful. It is a very intimate and nature loving place. A lot of thought, love and care has been taken to create a wonderul, diverse and natural landscaped space. Many of the trees and plants are labelled for interest. My favourite moments, the serene view from the main restaurant terrace overlooking the garden, amazing breakfast, the continuous sound of birdsong across the whole resort (divine), the relaxed wildlife roaming freely around like the peacocks and hotel cats. The hotel vegetable garden is a great place to hide away in to read a book, lots of hidden seating too for privacy. The open fires in my suite and across the hotel areas. Also loved the families of tortoise in the hotel ponds. My hamman treatment was also a highlight, the therapist was very attentive and I had the whole hamman for the session.

Miinukset: I was a solo traveller booked into a suite with pool (room 5). On hindsight I should have asked to change to a smaller suite at ground level. There were 3 doors and 2 flights of stairs to get to my suite. As a solo traveller a ground level room would have been more appropriate and I would have felt safer. The front (first) door of the garden suite was often left unlocked by staff and on two occassions, staff entered the suite pool area without knocking/ringing door bell and in both incidences I was in the pool. Thank goodness I was not skinny dipping. The second door didn't lock at all. For a £300+ a night suite I also found small niggles in the suite, like the evening lamps leading up the suite not working (housekeeping did fix them when asked), taps missing parts and having to call housekeeping to light the fire every evening or make the TV work. Small things but important for a relaxing stay.

Plussat: We loved the garden, pool and outdoors.

Miinukset: PLASTIC - the use of so many plastic straws with each drink and bottled water made us feel quite bad. It’s time to rethink, and although they have a sustainability ethos on the website it isn’t thought through enough in other departments such as room service, bar and housekeeping. Even the sugar is packed in little plastic sacks, shower gel and shampoo is in plastic bottles etc! Plus, although the rooms are beautiful and comfortable, it’s lacking a little on the final touches - coffee amenities pretty poor for example, bad lighting l, old air conditioning units and we didn’t rate the room service which arrived cold most (please invest in glitches and don’t use aluminium foil!!!) of the time and there was always something missing. The waiters were lovely though!

Plussat: The most wonderful discreet hotel with beautiful peaceful gardens. The staff were welcoming and very friendly and showed grace and good humour but were fabulously discreet. The location is outside the city but this is welcome as this is the ideal place for rest

Miinukset: There is nothing this is a small garden of Eden

Plussat: The hotel is fantastic! There is huge heated swimming pool, beautiful Olive Garden, amazing facilities. The hotel is perfectly clean and organized. The service was highly professional with great attention to detail. It takes only 15 minutes to get tot he city with taxi or shuttle that hotel organizes. Definitely recommend for a stay in Marrakech!

Plussat: Had an amazing stay with our 2 kids. The heated pool is so beautiful and the garden is like a fairytale. The food during the evening is also great.

Plussat: Beautiful place set in the palemara region a bit far away from the medina, very spacious rooms, great service, they offer free shuttle services multiple times a day.

Miinukset: Very limited options at the restaurant for dinner and the food was average, given the place is far away from the city I feel more options should be offered. Also, the wifi connection is extremely slow.