Franz Josef Top 10 Holiday Park

The room was clean and big enough. The reception area has a lot of information about the area and activities.

The BBQ was gross as people do not clean it. I did email the accommodation and asked them to clean the BBQ instead of leaving users clean it. The policy is that the park does not clean it and users must do it. This is not good.

I really liked Alice from the reception. She helped us book our activities and suggested ways on how I can get discounts from our Helihike and Whale watching activities at Kaikoura. Sadly, it was raining at Franz Josef the whole time we were there so we basically couldn't do any of the activities we planned. But Alice patiently helped to reschedule our bookings multiple times to try and help us get a slot when the rain stops. The place is very clean. The location is good, just 5min drive away from town centre. Top10 membership gets you 10% discount on accommodation if booked directly with them, more free wifi, free 30min access to their spa pool which is really nice on a cold rainy day and discounts on many activities such as the helihike, helicopter ride and many other popular attractions across New Zealand. Good deal.

Great location and excellent facilities.