Beachfront Palms Hotel

The location was good, but next to a busy intersection

We were on the fourth floor and the closes elevator was out of service. I traveled with 3 young children.

Wife came down with coronavirus couldn't make trip charged me for the room

The location was excellent, and even had a grocery store across the street. the rooms were a different subject all together.

The room was on the back side of the hotel and it was like management ,maintenance, and housekeeping had abandoned the section. The floors had not been cleaned in so long that you could see feet tracks on the floor plus if your feet touched the floor they were instantly black from the multiple layers of dirt on them. The room didn't have a coffee maker like advertised . There was no place to hang any of our clothes. The bathroom floor has mold growing due to not being cleaned, and the tub would not drain. The elevators were barely hanging on with their last breath and even broke down for a day. As we walked through we could see that the rooms up front not only were nicer, they were clean, and had coffee makers and close rods to hang clothes on. Our room had a small table and one chair. All the rooms up front had two to three chairs in each room. The air conditioner was so loud that the television had to be turned all the way up just to hear over it.

Pretty Lousy

Location. That’s it.

Not able to check in until hours after official check in time. Room was never cleaned. No coffee maker, no tissues, 1 single roll of toilet paper. Virtually no food available for so called free breakfast. I overheard multiple conversations from other guests with similar complaints. For a hotel boasting to be “100% Smoke Free” on signs posted everywhere, there was an unusual abundance of smoking going on, including by staff. Will not be staying here again.

Roaches

There were multiple hotels nearby

Rude staff, baby roaches crawling everywhere in the room, they locked us out of the lobby 5mins after we checked in and refused to speak to us regarding the bugs