Evergreen Laurel Hotel Penang

the rooms and oversll ambience at lobby etc

one of my sheets had a stain or bloodstain .

This is the third time I've stayed at this hotel with my family. I booked a room with two single beds. Ideal for me with my wife and two young children. We were given a room overlooking the sea on the sixth floor. Once inside the room, we were given some apples and can drinks (soya milk). Breakfast at the hotel is also quite good with a variety of menu. Overall, I was very pleased with this hotel. Last time I stayed here, I had a buffet dinner at Cafe Laurel. It is very interesting with a variety of food. You should try it too. Parking valets here are only as low as RM 10.00 or RM 18.00 if you want to park right in front of the hotel entrance. However, the hotel also has basement parking provided free of charge to hotel guests.

There is nothing I don't like about this hotel. Except the pool for children is quite small. Besides, everything is ok.

Cleanliness

Seaside is gone

Overall, I like the room, the facilities (jacuzzi, sauna, pools, kids' playland) and sea view from the room.

There is an insect in my salad and i already informed the manager, but there's not even a sorry from the manager. There's also a strand of hair on the spoon. Should pay more attention to the food and cutleries' cleanliness. The room smells of cigarette since i was located at the smoking floor (i asked for non-smoking room but the staff said that king bed is only available on the smoking floor at that moment, if i wants the non-smoking room, i have to wait for another 1 hour - note that it was already 4.30pm at that time, not the peak check-in time). The sink is leaking so the water keeps dripping when i use the sink.