New Delhi hotellia

Plussat: Staff most helpfula nd friendly. They were ncie and prompt too. Care for security. Lobed the food int he restuarnat/cafe.

Miinukset: The banging I could hear during the evening and night. Not very loud but always constant. It sounded like somebody was moving furniture a couple of levels up. It might have been some occasional refurbishing.

Plussat: (1) Good ambience (2) Good security (3) Good staff service and hospitality (4) decent restaurants inside the hotel

Miinukset: (1) Charged for pickup from airport! (2) Pool is not temperature controlled (water was uncomfortably warm) (3) There was constant construction noise (4) The AC broke down and we had to change rooms there were more stuff which was not upto standard as well including breakfast, jacuzzi

Plussat: The Leela hotel made us feel welcome from the time the opened our car door, to the time of checkout. The Leela means friendly service. All the people we met at the Leela, sincerely wanted to help us, and make our stay very comfortable. As is usual with our family vacations, we chose to stay on the Club Level of the Leela. Breakfast, Lunch, Dinner and Late Night Cordials were presented flawlessly. We will defiantly stay at the Leela upon our next trip to Delhi.

Miinukset: We liked everything about the Leela.

Plussat: Liked everything. Specially the place and the staff. The service is just too good.

Miinukset: Nothing.

Plussat: The room was big and the bathroom was huge. Excellent restaurant. Breakfast was oky.

Miinukset: We hired through hotel best driver his Name is Ved. And also the tour guide at Agra . Jaweid was very nice explain all the tour very well.

Plussat: From the sincere, warm welcome to the farewell complimentary dessert, the staff at the Oberoi exceeded all expectations. Truly a must-stay property in Delhi.

Plussat: This hotel is an institution any city would be proud to have as its own. Really one of the finest large hotels on earth.

Miinukset: WiFi was basically non-functional.

Plussat: Great location decor and staff. 3 excellent restaurants

Miinukset: Strong odor around swimming pool

Plussat: Most everything, but esp the breakfast.

Miinukset: Slow room service when I needed it fast.

Plussat: Stuff is highly professional, breakfast was gorgeous! Bravo!

Miinukset: A little bit tired bathroom

Plussat: Service and location are excellent.

Miinukset: A bit dated, but good service. Omelette in the Club lounge was terrific but staff was stretched too thin. Our main issue is that the hotel needs a major update, even though existing old facilities still are well maintained and retain charm. The service was very good. Its still a race between the Taj and the Leela Palace, but the the Leela feels more up to date.

Plussat: Check in staff was friendly. Amenities in the room were top notch. Restaurant for dinner had excellent choices. Best grill restaurant in Delhi and excellent wine selection too.

Miinukset: Lady at the coutesy area was absolutely rude and obnoxious on the day I checked in. Breakfast quality was one star with lousy quality orange juice for a luxury collection property. Smoked salmon was of the worst possible quality

Plussat: clean, luxurious. Breakfast was second to none.

Miinukset: on the pricey side but the cost is not a surprise.

Plussat: staff hotel cleanliness location food

Miinukset: parking no amenities for the car drivers/chauffeurs

Plussat: Location, Service and Room very clean

Miinukset: No shuttle service to airport

Plussat: We toured northern India extensively. During the middle of the trip, we needed a hotel close to DEL for an early morning flight. Since the kids were young, we always stay on the Club floor of hotels such as the JW Marriott. We did so again this time. Club floors bring the ease with a family of 4, to eat when you need to, in a very nice atmosphere. Also when booking your room with the Club, we received free aiport transportation to our flight at DEL. India and SE Asia is not like the US where hotels have free airport shuttle service. These arrangements have to be made in advance. Other opinion in Delhi is to use a taxi or uber. My 24 year old son was extremely pleased with the ammenities. Nice pool on the second floor. Great cocktails in the Club. And the architecture of the hotel was very well done. My 21 year old daughter, liked all the room amenities such as the hair dryer, 120v outlets (American style). The Marriott 5th floor manager was always available to assist our needs. Very attentive and welcoming. When staying by DEL, we would highly recommend the JW Marriott.

Miinukset: We liked everything.

Plussat: Staff were excellent and friendly, great breakfast buffet, intimate hotel, lovely cool and deep pool. Very secure. Right next to the metro so quick to get to centre of the city

Miinukset: Nothing, if I was really picky you might say the rooms are slightly dated and the drinks moderately expensive.

Plussat: Size of the room, bed linens, swimming pool.

Miinukset: Windows open to a hallway so the rooms are very dark. Food and drinks at the restaurant are overpriced by a factor of two, at least, and the food is nothing special.

Plussat: We stayed with two of your young children for 5 days and we lived it. Rooms are spacious and the staffs are very friendly and nice. In room dining was scrumptious and also room service was very quick to respond. We will be staying here again and would recommend to my friends and family.

Plussat: The room was very clean and well appointed. Staff are extremely friendly. They are on the whole quite junior and sometimes seem to be feeling their way around their jobs, but their effort at being helpful and polite is always apparent.

Plussat: We cannot say enough positive things about our stay at the Shangri-La in Delhi. The staff was so kind through and through. In particular the bellhop Robert was crucially helpful to us when we were working through logistics to get a lot of luggage on our airplane. He also referred us to Jassray, their Airport Manager, who helped us a great deal in getting our luggage through. Their concierge also helped us track package deliveries, even before we had checked in. Everyone on the staff was so kind and the service was first class, as well as the amenities in the hotel. We are only going to stay in Shangri-Las after this experience!

Plussat: Beautiful hotel and large comfortable rooms and executive lounge was a bonus. Beautiful views over trees and India Gate.

Miinukset: The service at the front desk was a bit haphazard.

Plussat: Great stay, wonderful staff, amazing food, would revisit

Plussat: Location n cleanliness

Miinukset: Room decoration

Plussat: Service was good

Miinukset: Even though there is a lot of variety for the breakfast buffet. The items need to be changed every day. After day 2 we got tired of the same food choices.

Plussat: Pool, lobby, location, staff

Miinukset: The room was very simple and just ok

Plussat: We are non-smokers and we were given a smoking room first (I did not mention while booking). They quickly changed the room to a non-smoking room after we asked for it. It was very quick and easy process. Hotel was very clean and comfortable. They bring bottled water at least twice a day, which was great.

Miinukset: After our check out, we asked for a taxi with a meter to take us to New Delhi train station. We got on the taxi and left the hotel. Then we realized that the driver did not start the meter. We asked him to open it but driver made excuses like it is not working, we don't need it, etc. And he took 300 rupee for 10 min. drive. We were very clear on that we wanted a taxi with meter, and the taxi driver that the hotel is working with was not willing to use it. What we expect from a 5 star hotel is trust. I should be able to trust the services they provide and this includes the people they work with. What happened is something normal in Delhi but I was disappointed because the hotel I trusted assigned us to someone not trustworthy.

Miinukset: Disappointed that a double room consists of two twin beds. I’m 35 years old and it’s been very long time slept in a twin bed. The breakfast was a little bit disappointing if you are vegan because almost all the vegetable options had dairy in it.

Plussat: Reception service, breakfast but very crowded hotel ambience is very good

Miinukset: They promise to send fruits but did not sent

Plussat: close to airport service restaurants spa

Plussat: Good location, clean, and nice staff.

Miinukset: Towels and linens were deeply worn. Room was fine and clean, but dated and felt old. Our floor REEKED of rotten eggs. They didn’t move us or tell us what the smell was. Then the power went on and off throughout the night. This would have just been annoying, if we needed the AC or something. However, my boyfriend uses a CPAP machine for his sleep apnea (a machine that pumps air through the nostrils to create artificial air flow) and the power outages made it so he stopped breathing throughout the night. Needless to say, he didn’t sleep. When we complained in the morning, we were told this was an area-wide issue. That would have been helpful information to have in advance.

Plussat: Up there with the very best hotels I have stayed in. Superb rooms, food and staff.

Miinukset: Quite dated hotel, in need for renovation, especially doors and fixtures. Could hear everybody walking down the hallway and when the neighbours took a shower, thought our bathroom was getting flooded.