New Delhi hotellia

Plussat: This hotel is an institution any city would be proud to have as its own. Really one of the finest large hotels on earth.

Miinukset: WiFi was basically non-functional.

Plussat: It's like travel back in time. Very good and a perfect stay as the first stop of our journey

Plussat: Everything

Miinukset: Been asked my room number everywhere I went as though I didn’t belong there

Plussat: the fact that no detail was missed.... the hotel was like a grand museum

Miinukset: nothing

Plussat: Colonial feel and quiet oasis within the Delhi chaos.

Miinukset: No cigar room, no smoking at pool. High cost and disappointing bar opening hours.

Plussat: Everything...

Plussat: This is Paradise!!! The most wonderful place to rest, relax and hang out. Given the services provided it is not a expensive hotel at all.

Miinukset: Can't come up with anything. It is just heaven.

Plussat: I loved the beautiful old world colonial charm of the hotel. It is a very beautiful place to stay. I enjoyed all the restaurants very much.

Plussat: Great location decor and staff. 3 excellent restaurants

Miinukset: Strong odor around swimming pool

Plussat: Terribly great hotel. My second home in Delhi

Miinukset: Doors r not noise proof. Depends of the room might be bothered by people from outside

Plussat: This hotel is close to perfect: Rooms; facilities; room; staff. It's an older hotel in immaculate condition, with staff that is unusually competent and always there to meet all needs. Dinner was excellent and breakfast buffet was elaborate and very good. My room was perfect. The grounds of the hotel (pool, gardens) are an oasis in the middle of a noisy, large city.

Miinukset: The Imperial is located in the middle of downtown New Delhi - which some may not want.

Plussat: Perfect location Delicious braek fast Big room space Friendly staff and serve Fast wifi Clean hotel

Miinukset: Nothing

Plussat: Everything!

Miinukset: Can't think of one...

Plussat: Location, cleanliness, great service, great rooms with comfortable beds.

Miinukset: Everything was excellent, we felt the price at Bhukara Restaurant was very high.

Plussat: Overall property was good. Staff is super courteous and food is also nice. They have the ultra famous Bukhara restaurant which is crowded with long waiting time. Pool deck is old construction but fairly well maintained. Junior suite size and cleanliness was super cool.

Miinukset: Basic room size was too small for a family of 3 with a kid of 4 yrs so we paid extra to move to junior suite. The property is not kids friendly as 4/5 restaurants have child policy. Also no kids play area etc. good for business travelers but not great if you are travelling with little kids. Also little bit higher on the overall cost compared to similar rated properties in and around the globe.

Plussat: Excellent services

Miinukset: WiFi should have been included. Food bills needs to be discounted for in house gets.

Plussat: Wifi is chargable in the rooms!! And for quick bytes no places

Plussat: Room and staff was amazing

Miinukset: The Breakfast was underwhelming

Plussat: Everything was fantastic

Miinukset: Nothing

Plussat: staff hotel cleanliness location food

Miinukset: parking no amenities for the car drivers/chauffeurs

Plussat: location is great. Breakfast service was good. the staff was quite good. But spread is better at Ashoka or Taj Palace

Plussat: Nice luxury hotel

Plussat: ITC brand zindabad

Miinukset: Ourself only U r perfect

Plussat: Staff

Miinukset: Old property.

Plussat: Location

Miinukset: Non cooperative staff

Plussat: Opulent is the word that comes to my mind describing this hotel. Absolute luxury.

Miinukset: felt more like a place for celebrities to hide out or for diplomats and business people rather than family hotel. Staff seemed rather dull sometimes and felt like they were being nice because they have to rather than being genuinely nice (for example, the guy who served us breakfast seemed not so interested in having a conversation).

Miinukset: Prices were a bit expensive. We arrived early in the morning but no concession was given to us as travellers. We were billed for a room rate. No entertainment at the palace. There is no live band or entertainment

Plussat: The hotel is in the diplomatic enclave, so much greener & cleaner surroundings. The hotel decor the very attentive staff the wonderful rooftop infinity pool area and the superb food. Not a cheap hotel but was worth every single penny.

Miinukset: This was a perfect hotel for us, no dislikes at all

Plussat: Hotel stuff are really good - always friendly and helpful.

Miinukset: Bed is a little too hard to lie on.

Plussat: Simply beautiful 5 * hotel

Plussat: Cleanliness is exceptional. Food is excellent

Miinukset: It was very expensive. There is no entertainment at hotel. No live band. No lively atmosphere. There could be some singing or dancing done

Plussat: We stayed at The Leela Palace in New Delhi for four nights and cannot say enough about it! The hotel itself is beautiful and impeccably maintained, including the property (we loved relaxing in the perfectly manicured garden area). Our room was also beautiful and exceptionally clean - the cleanest hotel we have ever stayed in. There are multiple restaurants within the hotel including The Qube where we enjoyed a gorgeous and delicious breakfast daily, which started at 6:30 am - this early option comes in handy when you have full day trips planned. There were endless options to choose from every morning. We ate at Jamavar for three nights which was also delicious! We booked a day trip to the Taj through the hotel and the cost was unquestionably worth it for a plethora of reasons. Major shoutout to our guide, Faraz, and our driver, Vinod. They made the day so special and made us feel pampered. We felt so secure with Vinod in charge of our journey. We traveled the three hours in a beautiful new BMW and Vinod ensured we always had cold drinks and snacks. Faraz is an incredible guide and was so patient with our desire for many photos. He also took us to see local artisans at work as well as the Red Fort. If you stay at The Leela, you absolutely must book this day trip and specifically request Faraz and Vinod - you won’t regret it! Every single person we encountered was so welcoming and always always offered us a smile and assistance with anything we needed. Some additional shoutouts to Sikander at Jamavar restaurant and Ankit at The Qube for going above and beyond to make us feel pampered and special! Many thanks to you all!!!

Plussat: Well located in the diplomatic quarter, the hotel is central and easy to find. The area is very well maintained, but perhaps not quintessential India, due to the international nature that the surrounding embassies lend to the area. The spa is extraordinary and a visit is essential, and so is a night-time swim in the heated pool on the roof. The bar is well run and the bartenders well trained, so getting a great cocktail is not only possible, but a great pleasure.

Miinukset: The coffee was really not good, and the room we were in only had instant available, but this is such a tiny detail it had zero effect on our stay.

Plussat: I was hesitating between this place and another one when making the booking. So glad I picked this one. Everything from the moment I stepped out of my taxi till we left the place- was perfect. The place is really is a beauty. All the staff members are just amazing and will go above and beyond to make your stay- perfect. The spa is excellent- maybe one of the best massages I've had (and I've been to a place or two). Can't recommend the place enough and can't wait to come back there.

Miinukset: Leaving

Plussat: Liked everything. Specially the place and the staff. The service is just too good.

Miinukset: Nothing.

Plussat: The room was big and the bathroom was huge. Excellent restaurant. Breakfast was oky.

Miinukset: We hired through hotel best driver his Name is Ved. And also the tour guide at Agra . Jaweid was very nice explain all the tour very well.

Miinukset: Chilly dining room

Plussat: The Service The front desk check in experience The Veg. Breakfast The service at restaurants The Room, Bathroom, linen, towels 10/10 Every detail well taken care, fantastic experience.

Miinukset: Nothing at all, every thing was impeccable.

Miinukset: Turn down service left the air conditioning on 18 degrees......to cold when you arrive after dinner

Plussat: The staff was incredibly helpful and kind without ever letting me feel there was something I needed which could not be taken care of. The breakfast is a treat with a very good eggs Benedict.

Plussat: 1.hospitality of the staff 2. Upgrade room with view and bathtub with view 3. Rooftop bar, chinese restaurant 4. Breakfast Washington good quality with a kot of variety. 5. Spacious, clean room 6. Comfort of the bed

Plussat: Good room and wonderful service

Miinukset: Nothing

Plussat: From the sincere, warm welcome to the farewell complimentary dessert, the staff at the Oberoi exceeded all expectations. Truly a must-stay property in Delhi.

Plussat: It was the best of the best. Those little surprises for me made by them before going for vacations and to the food. It's just superb

Plussat: Good selection of food. Pastries were freshly baked with good selection of bread

Miinukset: I think I am overcharged on the half day rate for an extended stay of 6 hours. The airport limousine charges were exorbitant

Plussat: Classic look and feel, beautiful property!

Miinukset: Their internet service is a mess, too slow and does not work at all in many rooms.

Plussat: The staff was absolutely incredible. They went so far out of their way to help me have the best stay possible. The breakfast buffet was also 10/10 and everything was clean and nice. I also enjoyed the gym experience where they bring you water and headphones.

Miinukset: Honestly, stay was great.

Plussat: Fantastic and fabulous.

Plussat: Overall it was good..specially Ms Charvi was very helpful and overall staff was also very good...

Miinukset: Nothing...

Plussat: This hotel is located in a quiet section of town and is beautiful.

Plussat: Courteous staff

Miinukset: Bathroom wasn’t equipped properly , shower leaked , noisy at night around

Plussat: Saapuminen mainio ja palvelu saavuttaessa hyvä

Miinukset: Lähtiessä ei palvelu enää pelannutkaan, maksaminen oli pitkällistä, ei istuimia ja odotella sai. Huoneet olivat kosteita ja homeen haju leijaili toisessa huoneessamme

Plussat: Taj never disappoints, no hotel chain can meet Taj Hospitality standards

Miinukset: Still struggling to find one

Plussat: Staff very nice especially in the club lounge The young lady 8n the bar who served us with drinks was almost surly and needs more training but all other service was very good

Miinukset: Bed could have been softer

Plussat: Taj hospitality Comfortable stay Nice swimming pool Good food

Miinukset: Luggage space in room was not adequate

Plussat: The facilities provided by the hotel. The rooms were very comfortable with a refreshing view

Miinukset: Food was expensive and not to my personnel liking. Menu for room service should be improved. Most items on the menu were not available

Plussat: Henkilökunta erittäin ystävällistä ja avuliasta

Plussat: Henkilökunta

Miinukset: -

Plussat: Location

Miinukset: Cigarette odor in the room

Plussat: Location, Service and Room very clean

Miinukset: No shuttle service to airport

Plussat: We toured northern India extensively. During the middle of the trip, we needed a hotel close to DEL for an early morning flight. Since the kids were young, we always stay on the Club floor of hotels such as the JW Marriott. We did so again this time. Club floors bring the ease with a family of 4, to eat when you need to, in a very nice atmosphere. Also when booking your room with the Club, we received free aiport transportation to our flight at DEL. India and SE Asia is not like the US where hotels have free airport shuttle service. These arrangements have to be made in advance. Other opinion in Delhi is to use a taxi or uber. My 24 year old son was extremely pleased with the ammenities. Nice pool on the second floor. Great cocktails in the Club. And the architecture of the hotel was very well done. My 21 year old daughter, liked all the room amenities such as the hair dryer, 120v outlets (American style). The Marriott 5th floor manager was always available to assist our needs. Very attentive and welcoming. When staying by DEL, we would highly recommend the JW Marriott.

Miinukset: We liked everything.

Plussat: Close to airport

Miinukset: Very busy in lounge

Plussat: The staff are really friendly and helpful.

Plussat: The room was large and well equipped, but seemed to already be showing its age. The staff were friendly. Location close to the airport is convenient for an early flight. Check-in and check-out were quick.

Miinukset: The breakfast had a lot of variety, but the quality was not as expected. It also catered principally for Indian visitors. I was surprised to learn that the hotel did not offer a shuttle bus service to the airport. For an airport hotel, I think that is essential. They do offer a hotel car service, but it is expensive in view of the short distance. My room had poor soundproofing and I was woken up by families making a lot of noise in opposite rooms, going in and out and talking in the corridor throughout the night. I do not think that is particularly the hotel's fault, but the doors should be better soundproofed.

Plussat: Close to the airport, clean, new, comfortable

Plussat: the guy at front desk was very helpful

Plussat: Excellent Only had a one night lay over, but the hotel, service, location everything was just perfect. Needed nothing extra, All the facilities where of a high standard

Miinukset: Cleanliness Friendly Efficient Convenient

Plussat: Friendly staff and service

Miinukset: Breakfast was not included.

Plussat: Bed was good the best experience was the staff was extremely helpful If I would revisit the hotel it would be only because of the friendliness of the wait staff

Miinukset: The shower handles were very hard to turn and the cupboard were hard to open

Plussat: Food & drinks in the club room for breakfast & evening were very good.

Miinukset: Disappointed there was no afternoon tea. Every other club room I’ve had and there have been many have had this in some form. Also no detailed information initially when entering the club room if exactly what the privileges were. This caused some confusion. The bathroom while beautiful was not thoroughly clean around the sink taps area. It seems to be the norm in India where surfaces look clean but it is not properly sanitised nor polished.

Plussat: Staff were excellent and friendly, great breakfast buffet, intimate hotel, lovely cool and deep pool. Very secure. Right next to the metro so quick to get to centre of the city

Miinukset: Nothing, if I was really picky you might say the rooms are slightly dated and the drinks moderately expensive.

Plussat: Impeccable hospitality and care. Very humble staff. Loved my stay. I was exceptionally impressed with the service received in the breakfast area.

Plussat: Size of the room, bed linens, swimming pool.

Miinukset: Windows open to a hallway so the rooms are very dark. Food and drinks at the restaurant are overpriced by a factor of two, at least, and the food is nothing special.

Plussat: Beautiful hotel colonial style.

Miinukset: Suits huge and good value for money

Plussat: Beautiful property and grounds. Spacious rooms Excellent staff

Plussat: Fabulous hotel with the most charming staff. They organised a cake for my son’s birthday and we were also upgraded into a lovely suite. The food was delicious, the atmosphere calm and peaceful. We had a brief time by the pool which was bliss. A real oasis in the middle of the hustle and bustle of Delhi. I only wish we had stayed longer!

Miinukset: Nothing!

Plussat: A lovely period hotel which we like so much we keep returning

Plussat: A peaceful place in a crowded city, helpful staff, nice garden and excellent restaurant

Plussat: Fabulous, helpful staff . Highly recommend this hotel for any traveler to Delhi .

Plussat: Beautiful old colonial building. Everything wonderful xx

Miinukset: History and beautiful

Plussat: Swimming pool and garden

Miinukset: Nothing

Plussat: The whole experience was absolutely excellent. Staff, right from senior management to staff in each area, extremely helpful and attentive. The room, toilets were very clean - very comfortable stay. Got a VERY pleasant surprise to get to the room and find a super birthday cake and card from the hotel. They had probably noticed the date of birth form the ID card during registration. Will surely stay at Maidens again

Plussat: Very comfortable and the staff that works for breakfast are very kind. In general the staff is nice. Every day I got a surprise in my room with some leafs and flowers as a decoration.Very delicate. I felt they care the guest.

Miinukset: The coffee shop in the lobby could be more relaxed. People are stressed.

Plussat: Courteous staff. Personal attention.

Miinukset: They make sure you have nothing to complain about.

Plussat: The staff at the breakfast buffet were extra careful & polite

Miinukset: The check out set up & staff

Plussat: Most everything, but esp the breakfast.

Miinukset: Slow room service when I needed it fast.

Plussat: Staff was warm and room was spacious and comfortable.

Plussat: Worst experience for the first time in TAJ

Miinukset: Breakfast was a long queue Rooms service was horrible Check in was horrible

Plussat: Fancy hotel in the Delhi and good location to attaction

Miinukset: Drainage in bathroom is not working properly and interior looks old

Plussat: Location and customer service

Miinukset: Noise during renovation

Plussat: Service and location are excellent.

Miinukset: A bit dated, but good service. Omelette in the Club lounge was terrific but staff was stretched too thin. Our main issue is that the hotel needs a major update, even though existing old facilities still are well maintained and retain charm. The service was very good. Its still a race between the Taj and the Leela Palace, but the the Leela feels more up to date.

Plussat: The ambience in the hotel n it was very well kept

Miinukset: All was perfect

Plussat: Very Very helpful staff, the food was excellent. Great experience....!

Plussat: Loved Rick’s bar. Rooms very comfortable. Great service from staff.

Plussat: Sir, it's not about the croissants being flaky, but how you are received and served. Unfortunately I'm my own country there's a predejuce against us Indians. The staff run after the white man and more so here. I shall never stay here again.

Miinukset: First, having confirmed my reservation of, 2 rooms via e mail, the front desk refused to accept their own confirmation. The staff were snooty and that's what spoils a visit. When you are in the service industry " arrogance" doesn't help.

Plussat: Overall Very Nice place.

Miinukset: Some issues like the safe was not functioning

Plussat: Cleaning good atmosphere

Miinukset: Some over attitude of staff on the reception

Miinukset: Lighting arrangements in the room

Plussat: Nothing.

Miinukset: The staff run and respond to foreigners but we natives are kept waiting and looked down on. Its like je apartheid.

Plussat: Oasis away from the he'll outside

Miinukset: Cheaper

Plussat: Erinomainen nukkumisviihtyvyys. Raikkaat petivaatteet ja riittävä ilmastointi. Yöpymiseni aikana ulkona +42 C lämpö ja hotelli kokonaisuutenaan raikas. Ravintoloita useampi ja alakerran "parus" ravintola hintalaadultaan oikeinkin hyvä. Loistava buffa 2800 INR, mikä on jopa edullisempi kuin ruotsinlaivoilla, ja tarjonta on runsas. Kaiken kaikkiaan myös ruokailujen yhteydessä tuli fiilis että puhtaudesta huolehditaan. Suosittelen ja itsekkin majoitun ko. hotellissa kun Delhiin vielä menen. Eli jos et ole vielä tätä kokeillut ja Delhimajoitusta mietit - kannattaa kokeilla ehdottomasti jos hotellin sijainti sopii muuten.

Miinukset: Ovikortit vanhanaikaisia magneettiraitakortteja ja kun sellaisen asettaa lähelle kännykkää ei kortin ovilukija enää ovea avaa ja tulee käynti respassa. Onneksi Respassa on henkilökuntaa ja uuden kortin saamiseen ei mene pitkään. WiFi loggaus vaatii erillisen huoneen numerolla autentikoinnin, mikä esim padin osalta tekee sen että joutuu käymään sen asetuksissa käynnistämässä autentikoinnin uudestaan - mutta tällöin ei toki tarvitse erikseen enää mitään syöttää vaan kone kirjautuu varkkoon kiltisti. Eli ei todellakaan isoja asioita negapuolella.

Plussat: Dinner Ala Carte is good

Miinukset: Too commercial, poor property maintenance

Plussat: Overall the location was great.

Miinukset: The room always smell like wet environment and curries...

Miinukset: Disappointed that a double room consists of two twin beds. I’m 35 years old and it’s been very long time slept in a twin bed. The breakfast was a little bit disappointing if you are vegan because almost all the vegetable options had dairy in it.

Plussat: good location

Miinukset: small room, narrow and too soft bed

Plussat: Overall staff was cooperative and well mannered. The property is located at an amazing location. The food was delicious. Breakfast as well. Just because of one guy, I can't blame the property. My stay was amazing and comfortable. I had the time of my life. Beautiful.

Miinukset: One welcome drink for two people? Which property offers such kinda services? On asking the waiter, he didn't reply but just went and sir it's like this only. Imagine a 5 start property replying like this.

Plussat: Everything was excellent!

Plussat: So close to airport. Good option for early morning flights

Plussat: Hotelli oli erittäin siisti ja viihtyisä. Huoneessa kaikki mukavuudet. Henkilökunta oli ystävällistä ja he hoitivat kaikki asiat erinomaisesti.

Plussat: Staff

Miinukset: They must more comfortable bed

Plussat: Staff was great , rooms are so comfortable. But love to come back

Plussat: The location in Aerocity was good because there were shops and restaurants all connected within walking distance. The breakfast buffet was amazing and the hotel looked very lovely. Most staff were friendly. We really appreciated our complimentary airport-hotel transfer, with water bottles and a friendly driver.

Miinukset: We had some trouble using our Uber and Ola apps but hotel staff would only help us with transport if we paid for a hotel car. The glass walls between bedroom and bathroom was a bit awkward. We had be careful not to walk into the glass and remember to close the blinds for privacy. The carpet in the room was quite dirty and didn't need to be there.

Plussat: suprising friendly staff, nice diner, good athmosphere overall!!

Plussat: Ystävällinen palvelu. Kaunis design.

Miinukset: Wi-Fi toimi vain yleisissä tiloissa.

Plussat: Spacious rooms and cleanliness

Miinukset: -

Plussat: Beds

Miinukset: More north Indian options required at breakfast

Plussat: The hotel is stylish and the rooms are lovely.

Miinukset: Basically, it’s just not worth paying extra compared to other hotels in the area. The service was disorganized, slow and lacking all together in some areas. The pool area was small and basically unattended - we did not get towels until we went looking for them and even then it took quite a while. No food or drink service at the pool. Staff in general seemed poorly trained and on occasion impolite. We thought we were paying a bit more for a special 5* experience - we couldn’t have felt more like cattle in an average 3 star hotel.

Plussat: Great staff and services .

Plussat: the concept

Miinukset: nothing

Plussat: 1. We been well served by their staff, checkin, dining, breakfast, etc. every single detail shows much thoughts on customer services 2. Much safe with double safe check 3. Easy to rent a SUV with driver and guide to Agra and Taj Mahal 4. I forgot to take my wallet when I checkout first time in Andaz, the staff keep it safe and give it back to me after 2 days when I come back to Delhi, that's why I choose Andaz again, thanks all of their staff 5. Best experience in Delhi and my first travel of India with Andaz, I will choose you again next time

Miinukset: none

Plussat: Location near airport

Miinukset: Receptionist seems lack of training

Plussat: Room size

Miinukset: Food options are few

Plussat: Overall it was good. The hotel has a casual look

Miinukset: The rooms could have been little better

Plussat: Location. Architecture

Miinukset: Room design was poor. Lighting, Floor, Furniture, Bathroom fittings and very poor service. Called Board number over 5 times before arriving, NO .answer! Even Room service and Host (Assistance) number, called multiple times, NO answer. Pathetic service for a ‘5 Star’ hotel and the huge Tariff they charge!

Plussat: The service levels. Special mention to the floor housekeeping lead, Mr Ramesh, who took special efforts to ensure he gives the best services. Room was spacious and comfortable and food was good.

Plussat: Everything

Miinukset: Nothing

Plussat: Nothing really

Miinukset: The property is under renovation so there is only 1 multi-cuisine restaurant available which was also booked for a ‘private event’! Don’t get how a hotel functions this was and fails to mention it on their website. The staff is NOT professional or welcoming. We were stuck in an elevator with the hotel staff because she forgot the room number and got in the wrong elevator. Really not worth it. Go to oberoi.

Miinukset: It took very long for the pool to get heated.

Plussat: Staff is amazing, smooth check in always and no disturbance at all, Rajesh Yadav head of concierge is the best there to my experience.

Plussat: Fantastic service and lovely room. Staff went out of their way to look after my parents and I. Somi was wonderful and really looked after us.

Miinukset: Nothing

Plussat: Nothing

Miinukset: Pool are small

Plussat: Absolutely loved my stay! The room and the private plunge pool was just perfect, The Mini bar prices were amazing and the food was yummy. The staff was very sweet and the check in process was super fast.

Plussat: Room cleaned, room design so beautiful,the viewing of rooms very nice and the kind of hospitable of all staff

Miinukset: Just is something far from airport & needful places,so breakfast I suggest to Buffet instead of the menu order..

Plussat: The venue the room the service the swimming pools

Plussat: A splendid hotel. We more than loved our time here. The large rooms with private swimming pool are just incredible, the staff is very attentive and available. the spa is just perfect with its wonderful massage. We even had a lot of little attentions for a birthday surprise : chocolate cake waiting for us, candles and flowers everywhere, baths with rose petals...! A wonderful experience at Lodhi.

Plussat: Everything, design - services- workers smile and attention to details- Respect - Size - location - view. You name it

Miinukset: Are you kidding me ?! Of course nothing

Miinukset: It takes a lot of time for check in but otherwise all perfect

Plussat: According to me very high charge after facilttes 0000 very bad room was not comfortable fuckoff

Miinukset: Nothing

Plussat: Hyvä aamiainen

Plussat: Food was fantastic

Miinukset: Expensive drinks but a great place

Plussat: Excellent!!

Miinukset: The rooms are a old, smelly a little bit

Plussat: Despite the room. the facilities, staff and breakfast were great and it was ones of the best hotels I’ve been.

Miinukset: When we first got to our room there was an unpleasant smell, the room isn’t suitable for three people and the connection door to the bathroom was not closed properly.

Plussat: We stayed with two of your young children for 5 days and we lived it. Rooms are spacious and the staffs are very friendly and nice. In room dining was scrumptious and also room service was very quick to respond. We will be staying here again and would recommend to my friends and family.

Plussat: This hotel is lovely - the staff are lovely. It is not the same as a normal Shangri-La though, it’s more of a budget version. We still enjoyed it and had a lovely time.

Miinukset: Mould in the shower

Plussat: The excellent device and warm atmosphere

Plussat: The size, the cleaning and facilities

Miinukset: The pool was closed during my stay and there was no notification sent to guests. On the first day of arrival, I think they forgot to give me welcome fruit...

Plussat: Great stay, wonderful staff, amazing food, would revisit

Plussat: • Beautiful Lobby/Entrance area • Fantastic staff who go above and beyond for the guests (one of the best hotel teams I’ve ever met) • Lovely restaurants and bar • Comfortable bed • Great location

Miinukset: • The rooms have an old musty damp smell to them which doesn’t help that none of the room windows open - we did get upgraded to a suite, although this was better there was still an old smell • The hotel provides smoking rooms but the stale smell of smoke has engrained in the building - it would be great if they went smoke free and smoking guests do so outside

Plussat: Amazing staff and excellent facility. Hospitality is the best

Plussat: View from the room, overall experience. Dinner with family.

Miinukset: I booked a suite along with 3 other rooms, the suites bathroom was not up to the mark & was a bit of an irritant as the bath tub clog was not working so my daughter could not enjoy the bath tub. Additionally the checkin took longer than expected. Lastly the rooms allocated to my guests & the billing was a mis-match, however this was clarified later with the DM.

Plussat: Tranquility, comfort and homely

Plussat: Stay was comfortable, clean and cozy. Goof for the business traveler and family.

Miinukset: The check-in process was not good at all. No warm welcome. Unnecessary question asked. Telling me that I don't know much about hotels and they have more experience.

Plussat: Food and Ambience

Plussat: close to airport service restaurants spa

Plussat: Everything ambience staff coutsey and room interior

Miinukset: Lift arrangements

Plussat: The Breakfast spread was Amazing. The architecture is outstanding! A must stay when in Delhi.

Plussat: Staff very friendly and helpful

Miinukset: Got a blacked out room. Didn’t like that

Plussat: Good.

Miinukset: None.

Plussat: often use this property for its location, ambience , helpful staff and good food

Miinukset: Nothing much to write about

Plussat: It's a good hotel and excellent room for biz people or couples

Miinukset: It may not suitable for family with small kids .. specially washroom sliding doors

Plussat: Loved the place the food and the staff

Miinukset: Broken jet in the bathroom

Plussat: Great location. Value for money. Perfect decoration of rooms. De ore was nice

Plussat: Everything Specially the Consige stuff were excellent and extremely helpful and made our stay even more enjoyable

Plussat: Everything

Miinukset: Fantastic personal service love this place

Miinukset: I asked for a wake up call but they didnt

Plussat: always nice location to stay near to the airport. great hospitality and service by the staff. a lot of breakfast choice

Miinukset: if on wrong site located you can hear planes take off even though the rooms are very much covered with isolation.

Plussat: Very good spread and very courteous staff.

Miinukset: The seating could be more spacious. There is very less gap between tables

Plussat: Good location, clean, and nice staff.

Miinukset: Towels and linens were deeply worn. Room was fine and clean, but dated and felt old. Our floor REEKED of rotten eggs. They didn’t move us or tell us what the smell was. Then the power went on and off throughout the night. This would have just been annoying, if we needed the AC or something. However, my boyfriend uses a CPAP machine for his sleep apnea (a machine that pumps air through the nostrils to create artificial air flow) and the power outages made it so he stopped breathing throughout the night. Needless to say, he didn’t sleep. When we complained in the morning, we were told this was an area-wide issue. That would have been helpful information to have in advance.

Plussat: The hotel is in a good location we could arrive in a very reasonable time everywhere (take in consideration that we are in India, and traffic is a big problem). The bed was comfortable and the hotel was very clean! The buffet of the breakfast was ok, however the menu (you can order whatever you want) was very good!

Miinukset: In the first night, We asked to the concierge to book a restaurant and he forgot! (So it’s better to book by yourself)- but the staff was always nice The hotel is very beautiful, however it needs some refurbishment (mainly in the rooms).

Plussat: Front office staff (nikil) excellent, rooms very good, location outstanding

Miinukset: Very average breakfast spread , worst staff attitude i have experienced in any hotel in delhi , this across three days so not a one off experience.

Plussat: Hospitality

Miinukset: Toilet s don’t have pot shower

Plussat: A taste of old colonial style in the heart of tree-lined streets. Staff went out of their way to be accommodating, and laying by the pool after Delhi site seeing was very refreshing. Loved the black and white marble corridors and double spiral staircase. Dhaba restaurant was a fun Indian setting with s colourful ‘truck’ fastened in the walls. Old Delhi friends remember it from when they were kids.

Miinukset: Property is an older one, so it is a little tired and musty in places, not ‘all mod cons’ but it feels nice to return to. Suite felt a little too big/under furnished and the bathroom too small.

Plussat: Staff are polite and helpful The food options are fantastic Pool was lovey Hotel cars are good standard They sent us a cake for my birthday which was a lovely touch. Very accommodating Felt very safe

Miinukset: Expensive for food and drinks.

Plussat: Lovely clean room large comfortable bed with fresh white linen. A bath tub.

Miinukset: Long walk to the lifts, minor problem. I had to pay for everything instead of having it added to my final bill as I did not have a credit card.

Plussat: Nice and well located hotel. Staff very nice. Good Breakfast.

Miinukset: Bad concierge service. Concierge didn't gave us good tips. Wanted to push us the extremely expensive hotel car to take us to the Taj Mahal. We asked him for other options and he didn't help at all. I had to find a way by my self to get a car to Agra. It was 10 times cheaper. When we needed a taxi to go to city center, concierge asked for one that told one price at the hotel and than charged another when we arrived the location. Very bad

Plussat: the claridges is a good old fashioned comfortable hotel, the rooms are a little old but we still choose it every single time, it is welcoming, friendly and the breakfast is great. the team at reception are fantastic, a special mention to deepak and ambesh

Miinukset: the rooms are exceptionally clean and I have no complaints in that regard, however as the facilities start to age, I guess there is only so much you can do with respect to the overall structure and fittings, I'm quite sure a refurbishment is planned but either way, its still our first choice when we land in delhi and that wont change

Plussat: A nice period hotel located in the green lung of New Dehli and relatively convenient both for the airport and the historic site of Delhi. The hotel has a choice of nice restaurants, a vodka bar, pool, coffee shop and variety of other shops for nice gifts and clothes and nice garden

Miinukset: Whilst the food was nice, the service in the breakfast room was somewhat haphazard with orders not necessarily being processed in order and a consequent long wait. The breakfast room could not cope with the number of guests and consequently it is necessary to factor in a potential need to sit and wait in the atrium until a table is available which could potentially mean needing to rush or forego breakfast if needing to check out for an onward journey or tour. In addition, the bar was positively cold and the aircon could have been turned up and whilst the rooms have a period charm, they could do with some refurbishment as the paintwork and fittings are starting to appear a little jaded. Having said that, this is the fifth time we have stayed in this hotel and would stay and will there again

Plussat: Up there with the very best hotels I have stayed in. Superb rooms, food and staff.

Plussat: best place to stay in Delhi, never stay anywhere else

Miinukset: nothing