New Delhi hotellia

Plussat: Cleaning, stafff

Miinukset: Hotel price is expensive for the offer. We reserved 3 imperial bedrooms and they suggested us to pay upgrade for a heritage (we payed) Our upgrade give is a same bedroom than our friends without upgrade - don’t pay upgrades - it is the same bedroom. There was a weeding during our stay and they block half of the Garden and all the restaurant windows with plastic so you don’t look. All day with loud music When you are paying 300€ por night i don’t watt To ro ha e breakfast and lunch facing plastics . Find a better solución (plants etc But you already payed so you are not there main concern

Plussat: This hotel is an institution any city would be proud to have as its own. Really one of the finest large hotels on earth.

Miinukset: WiFi was basically non-functional.

Plussat: Character Location Breakfast Room, Bathroom Gym Business center

Plussat: While it is not cheap, you get what you have paid for. It is more than a hotel, it is an institution. The rooms are spacious and tasteful, the common areas opulent, the staff are attentive and courteous, the dining facilities are amazing, etc. etc.

Miinukset: It's a minor gripe, but I would prefer more modern shower cubicle instead of bathtub with a plastic curtain (which definitely doesn't look like it belongs at a luxury 5* hotel). I would also appreciate broader selection of Indian options at the breakfast buffet. Finally, the soundproofing of the room doors is less than ideal and one can hear some of the noises from the corridor.

Plussat: While the hotel was lovely sadly they have quite possibly the least helpful concierge I have ever encountered. We needed assistance with car hire and were simply given a website on a scrap of paper - that only allows Indian nationals to book. We asked for help from what I can only assume was a manager in duty to get the same response. Poor service and not worthy of the the golden keys

Plussat: Great location decor and staff. 3 excellent restaurants

Miinukset: Strong odor around swimming pool

Plussat: Love the Imperial. Excellent service, great rooms and fantastic pool.

Plussat: Exceptional historic hotel

Plussat: palatsimainen arkkitehtuuri ,hygieniataso korkea voit syödä kaikkea tulematta sairaaksi. kaikkialla kaunista ja siistiä. hyvä palvelu.

Miinukset: consier ja vastaanotto virkailijoiden palvelu hymyilevää mutta ylimielestä. Luvataan hoitaa tai tarkistaa asiat,mutta suurimmaksi osaksi asiat jäävät asiakkaan itse hoidettavaksi,palvelu ei vastaa hotelli leela ketjun tasoa.

Plussat: Every thing Very luxury hotel

Miinukset: Norhing

Plussat: The Leela hotel made us feel welcome from the time the opened our car door, to the time of checkout. The Leela means friendly service. All the people we met at the Leela, sincerely wanted to help us, and make our stay very comfortable. As is usual with our family vacations, we chose to stay on the Club Level of the Leela. Breakfast, Lunch, Dinner and Late Night Cordials were presented flawlessly. We will defiantly stay at the Leela upon our next trip to Delhi.

Miinukset: We liked everything about the Leela.

Plussat: Very courteous staff, breakfast had reasonable spread, the property is well maintained and keep very clean. The butler service and room maintenance was excellent. Used hotel taxi service for the meetings, the drivers were very helpful and courteous. Access to Uber is also good. The wifi worked like charm in every part of the hotel. Room was spacious and had all the amenities required.

Miinukset: The carpets looked bit old.

Plussat: Even though I have been to Delhi many times, this was my first stay at the Leela, and it did not disappoint, in fact, I would say it is once of the best hotels I have had the pleasure at staying at. The rooms were larger and comfy, the breakfast had an abundance of choices, and the staff were simply amazing. The hotel oozes class, and I will most definitely be staying there again.

Miinukset: I liked everything!!

Plussat: Liked everything. Specially the place and the staff. The service is just too good.

Miinukset: Nothing.

Plussat: The room was big and the bathroom was huge. Excellent restaurant. Breakfast was oky.

Miinukset: We hired through hotel best driver his Name is Ved. And also the tour guide at Agra . Jaweid was very nice explain all the tour very well.

Plussat: The staff are exceptional and really make you feel like they care about your well being. We appreciate that the staff are encouraged to have extended conversations with clients. We love the collective tipping at the end of the stay.

Plussat: From the sincere, warm welcome to the farewell complimentary dessert, the staff at the Oberoi exceeded all expectations. Truly a must-stay property in Delhi.

Plussat: The breakfast was lavish and incredibly plentiful.

Miinukset: Nothing - it was all fantastic.

Plussat: This is one of the very best hotels I have every stayed in in the world the staff are welcoming and very professional. The in room technology is great. I have stayed in hundreds of 5 star hotels and this was great stay

Miinukset: Technology Heated loo. Great location

Plussat: Great facilities, staff, location ... they even re-tuned our TV so that we could watch Rugby World Cup live!

Miinukset: Only possible criticism is breakfast table service was either fabulous or slow!

Plussat: So Perfect ... The staff is extremely friendly, cooperative and very very professional ....

Miinukset: Zero ...

Plussat: Amazing hotel and incredible service. Staff everywhere and always ready to go the extra mile.

Plussat: Service

Miinukset: Food, and food choice

Plussat: The staff at the hotel security at the entrance were amazing. The front of house member who checked us in went over and above for which we were very grateful.

Plussat: I have mentioned this in my other review as well that the employees here makes it exceptionally different from other properties. Sagar, Sumit and one more person whose name I can’t recall(he too loved Gin and we talked about it for mins) at the club lounge were extremely hospitable and accommodating. You must go here not for the room but for the employees who go over and beyond to serve you. They truly lived up to the reputation of their brand “Tajness”.

Miinukset: Nothing

Plussat: Fabulous service Excellent breakfast buffet Nice club room wonderful spa and massage

Miinukset: Liked everything

Plussat: The staff were excellent. Service was superlative. Rajeev and Naseem in the main restaurant were very helpful. Really enjoyed our stay

Plussat: Saapuminen mainio ja palvelu saavuttaessa hyvä

Miinukset: Lähtiessä ei palvelu enää pelannutkaan, maksaminen oli pitkällistä, ei istuimia ja odotella sai. Huoneet olivat kosteita ja homeen haju leijaili toisessa huoneessamme

Plussat: Staff most helpfula nd friendly. They were ncie and prompt too. Care for security. Lobed the food int he restuarnat/cafe.

Miinukset: The banging I could hear during the evening and night. Not very loud but always constant. It sounded like somebody was moving furniture a couple of levels up. It might have been some occasional refurbishing.

Plussat: This was my second visit to the Taj Palace and they once again swept me off my feet when it comes to hospitality and service. Exceptional property and even more exceptional are the staff.

Miinukset: Honestly nothing

Plussat: The hotel is very beautiful and the staff are friendly and helpful. The gym is well appointed and the free morning yoga sessions are nice. The internet worked well. The breakfast buffet was very impressive and delicious.

Miinukset: The rooms were a little disappointing for this high standard hotel with the bathroom a little old and slightly run down. The morning yoga session was more of a stretch and the instructor did not seem to be a true yogi.

Plussat: (1) Good ambience (2) Good security (3) Good staff service and hospitality (4) decent restaurants inside the hotel

Miinukset: (1) Charged for pickup from airport! (2) Pool is not temperature controlled (water was uncomfortably warm) (3) There was constant construction noise (4) The AC broke down and we had to change rooms there were more stuff which was not upto standard as well including breakfast, jacuzzi

Plussat: Henkilökunta erittäin ystävällistä ja avuliasta

Plussat: Henkilökunta

Miinukset: -

Plussat: Classic Taj hospitality . It never fails

Plussat: Location, Service and Room very clean

Miinukset: No shuttle service to airport

Plussat: Good

Miinukset: Coffee shop

Miinukset: They allow anybody come in to the premises, which led to my mum being harassed by another guest and the staff did nothing about it.. very disappointing

Plussat: Close to airport

Miinukset: To expensive moreso that other 5 star hotels in Aerocity.

Plussat: The garden

Miinukset: Then smell from the bathrooms

Plussat: We toured northern India extensively. During the middle of the trip, we needed a hotel close to DEL for an early morning flight. Since the kids were young, we always stay on the Club floor of hotels such as the JW Marriott. We did so again this time. Club floors bring the ease with a family of 4, to eat when you need to, in a very nice atmosphere. Also when booking your room with the Club, we received free aiport transportation to our flight at DEL. India and SE Asia is not like the US where hotels have free airport shuttle service. These arrangements have to be made in advance. Other opinion in Delhi is to use a taxi or uber. My 24 year old son was extremely pleased with the ammenities. Nice pool on the second floor. Great cocktails in the Club. And the architecture of the hotel was very well done. My 21 year old daughter, liked all the room amenities such as the hair dryer, 120v outlets (American style). The Marriott 5th floor manager was always available to assist our needs. Very attentive and welcoming. When staying by DEL, we would highly recommend the JW Marriott.

Miinukset: We liked everything.

Plussat: The outdoor area is amazing.

Miinukset: The reception staff are extremely unprofessional. Upon booking we chose king size bed smoking room on a high floor, upon check in we were told that the available rooms are queen size non- smoking and on the first floor. We refused these rooms and asked for the duty manager, the receptionest went away for 10 mins then came telling us that if we accept the available rooms they'll offer us 10% off what we paid (which is pretty much the price diff between king bed and queen bed)!! We refused and asked for the duty manager who appeared after exactly 30 mins and immediately granted us our original rooms!!! Means that the rooms were there but for some reason they wanted to give it to someone else!

Plussat: Fantastic club lounge with very attentive and hospitable staff. Especially their chef, Abhishek. He whipped up a delectable Sarson ka Saag and Makki roti in an instant. Couldn't get better!!!

Miinukset: Nothing to dislike. A very warm and welcoming hotel.

Plussat: JW Marriott in Aerocity is an exceptional venue for a memorable stay in Delhi. Everything from the staff responsiveness, to facilities, to dining was top notch! Also, plenty of shops and restaurants are within short walking distance. I highly recommend this hotel.

Plussat: Luxury place in Delhi. The best choice for accomodation.

Plussat: Should be visit twice, once not enough for us.

Miinukset: Food was spicy and some items not so much good as expected based on rating/stars of the hotel.

Plussat: Check in staff was friendly. Amenities in the room were top notch. Restaurant for dinner had excellent choices. Best grill restaurant in Delhi and excellent wine selection too.

Miinukset: Lady at the coutesy area was absolutely rude and obnoxious on the day I checked in. Breakfast quality was one star with lousy quality orange juice for a luxury collection property. Smoked salmon was of the worst possible quality

Plussat: clean, luxurious. Breakfast was second to none.

Miinukset: on the pricey side but the cost is not a surprise.

Plussat: staff hotel cleanliness location food

Miinukset: parking no amenities for the car drivers/chauffeurs

Plussat: Nice luxury hotel

Plussat: The staff

Miinukset: Security chief

Plussat: Beautiful hotel great location! Staff were so friendly and helpful!

Miinukset: Tea and coffee making facilities would have made our stay perfect.

Plussat: Excellent service, very nice, clean and confortable hotel, close to a metro station. Personnel at the reception was very kind and very helpful. Breakfast was fantastic, very varied. Communication with the hotel prior to our stay was also perfect !

Miinukset: While personnel from reception and room service was very kind, the people serving breakast were not very welcoming and rather cold with us. If you plan to leave early (around 4am), book a taxi the day before and don't follow their advice to come 15' before at reception to order one. We almost missed our flight as we wouldn't find any taxi at that time ....

Plussat: Just everything was perfect. Staff were so welcoming. India is a tough place to travel and the hotel is a haven. Peaceful clean and the food at breakfast was something else. We had a wonderful late night dinner. The young waiter was lovely to us. Reception was great. Especially enjoyed the hot chocolate welcoming drink. They have everything sorted. Really enjoyed our stay and almost didn’t want to go out into the mad dash that is Delhi.

Miinukset: Not one thing . It was all great.

Plussat: Really great hotel. We got a free upgrade to suite,thank you Maidens for such a memorable stay in

Miinukset: Nothing

Plussat: Staff were excellent and friendly, great breakfast buffet, intimate hotel, lovely cool and deep pool. Very secure. Right next to the metro so quick to get to centre of the city

Miinukset: Nothing, if I was really picky you might say the rooms are slightly dated and the drinks moderately expensive.

Plussat: Size of the room, bed linens, swimming pool.

Miinukset: Windows open to a hallway so the rooms are very dark. Food and drinks at the restaurant are overpriced by a factor of two, at least, and the food is nothing special.

Plussat: Spacious,

Miinukset: Damp smell in the rooms.

Plussat: Amazing building and outstanding staff

Miinukset: The location was a bit off vs key sights and airport

Plussat: The food was excellent as was the staff, particularly Banti. We requested for a late check out and they agreed to give us an extra 2 hours.

Miinukset: Had a problem with incorrect billing. We were billed for lunch which was included in the package, which we did not notice at the time of payment. Have called the hotel and they have agreed to reverse it.

Plussat: Most everything, but esp the breakfast.

Miinukset: Slow room service when I needed it fast.

Plussat: Excellent service , very friendly staff.

Plussat: The location and staff were excellent!!

Plussat: Stuff is highly professional, breakfast was gorgeous! Bravo!

Miinukset: A little bit tired bathroom

Plussat: Personalised service Nothing is to much for them

Miinukset: Bedrooms may need renovation but they are clean and extremely comfortable

Plussat: 5 star everything

Miinukset: Drinks a bit pricey

Plussat: Service and location are excellent.

Miinukset: A bit dated, but good service. Omelette in the Club lounge was terrific but staff was stretched too thin. Our main issue is that the hotel needs a major update, even though existing old facilities still are well maintained and retain charm. The service was very good. Its still a race between the Taj and the Leela Palace, but the the Leela feels more up to date.

Plussat: Excellent stay with great experience of the best breakfast offered.

Plussat: Location n cleanliness

Miinukset: Room decoration

Plussat: Extremely courteous staff

Miinukset: Loud music through the night

Miinukset: Repetitive breakfast and monotonous.

Plussat: FOOD WAS GOOD STAFF WAS CO OPPERATIVE

Miinukset: ROOMS ARE COMPACTED WITH COMPACTED BATHROOMS NOT SPACIOUS

Plussat: The hotel is absolutely beautiful and the staff were incredible, especially Radha at the front desk. What a wonderful pleasant young lady who not only upgraded us but made sure all our requests were met almost immediately. The rooms were clean and very comfortable. In-room dining was delicious and service was great. We were even invited by hotel management to celebrate earth hour where complimentary drinks and eats were available. What a truly magical experience in Delhi. Le meridian provides tranquility and luxury amongst chaotic Delhi.

Miinukset: Nothing!

Plussat: Erinomainen nukkumisviihtyvyys. Raikkaat petivaatteet ja riittävä ilmastointi. Yöpymiseni aikana ulkona +42 C lämpö ja hotelli kokonaisuutenaan raikas. Ravintoloita useampi ja alakerran "parus" ravintola hintalaadultaan oikeinkin hyvä. Loistava buffa 2800 INR, mikä on jopa edullisempi kuin ruotsinlaivoilla, ja tarjonta on runsas. Kaiken kaikkiaan myös ruokailujen yhteydessä tuli fiilis että puhtaudesta huolehditaan. Suosittelen ja itsekkin majoitun ko. hotellissa kun Delhiin vielä menen. Eli jos et ole vielä tätä kokeillut ja Delhimajoitusta mietit - kannattaa kokeilla ehdottomasti jos hotellin sijainti sopii muuten.

Miinukset: Ovikortit vanhanaikaisia magneettiraitakortteja ja kun sellaisen asettaa lähelle kännykkää ei kortin ovilukija enää ovea avaa ja tulee käynti respassa. Onneksi Respassa on henkilökuntaa ja uuden kortin saamiseen ei mene pitkään. WiFi loggaus vaatii erillisen huoneen numerolla autentikoinnin, mikä esim padin osalta tekee sen että joutuu käymään sen asetuksissa käynnistämässä autentikoinnin uudestaan - mutta tällöin ei toki tarvitse erikseen enää mitään syöttää vaan kone kirjautuu varkkoon kiltisti. Eli ei todellakaan isoja asioita negapuolella.

Plussat: Service was good

Miinukset: Even though there is a lot of variety for the breakfast buffet. The items need to be changed every day. After day 2 we got tired of the same food choices.

Plussat: Pool, lobby, location, staff

Miinukset: The room was very simple and just ok

Plussat: We are non-smokers and we were given a smoking room first (I did not mention while booking). They quickly changed the room to a non-smoking room after we asked for it. It was very quick and easy process. Hotel was very clean and comfortable. They bring bottled water at least twice a day, which was great.

Miinukset: After our check out, we asked for a taxi with a meter to take us to New Delhi train station. We got on the taxi and left the hotel. Then we realized that the driver did not start the meter. We asked him to open it but driver made excuses like it is not working, we don't need it, etc. And he took 300 rupee for 10 min. drive. We were very clear on that we wanted a taxi with meter, and the taxi driver that the hotel is working with was not willing to use it. What we expect from a 5 star hotel is trust. I should be able to trust the services they provide and this includes the people they work with. What happened is something normal in Delhi but I was disappointed because the hotel I trusted assigned us to someone not trustworthy.

Miinukset: Disappointed that a double room consists of two twin beds. I’m 35 years old and it’s been very long time slept in a twin bed. The breakfast was a little bit disappointing if you are vegan because almost all the vegetable options had dairy in it.

Plussat: Reception service, breakfast but very crowded hotel ambience is very good

Miinukset: They promise to send fruits but did not sent

Plussat: Very good hotel. Nice rooms. Clean and well designed

Plussat: Food was good

Miinukset: The staff was not able to manage so many guests .

Plussat: Breakfast was amazing, the hotel is beautiful

Miinukset: Asked for pickup by hotel chat. Was not informed that the driver is outside terminal, so wasted 45 minutes to locate him( he was very nice, it was the chatline that lacks info) not so much fun at 04am ..

Miinukset: The housekeeping needs to be improved as this was my third check in with them but the bedsheets had marks and hair over the pillow.

Plussat: ur masala tea was ur hotels highlight....the bed and the breakfast buffet...

Miinukset: first of all your entrance is not clear after security check at night my wife went right into the glass thinking it is the door and hit her head v badly. before anyone is hurt badly you need to consider hoe to make your entrance safe ,your bathrooms were hughly cubicalised to be practical there are far too many mirrors and glasses than required highly unsafe for kids ,you had no power socket in washroom itself for hairdryer which is basic facility provided even in four star ,we have stayed in several five star property have not seen so much impractical use of glasses and mirrors ,best thing about your hotel is your bed and breakfast buffet ,staff in del was v helpful and attentive ,we had to go out to dine in the evening as we felt your hotel and resturants were v lifeless and dead ,we certainly wont be staying at your property again there was no buzz in your hotel ,there are far too many better choices around the airport to choose from ,,

Plussat: Hotelli oli erittäin siisti ja viihtyisä. Huoneessa kaikki mukavuudet. Henkilökunta oli ystävällistä ja he hoitivat kaikki asiat erinomaisesti.

Plussat: Absolutely stunning hotel with incredible architecture and a wonderful feel to it. I loved the spa, the amazing sauna with high ceilings and the various bars and restaurants. The staff was extremely thoughtful, polite and accomodating. I had a very restful night before fllying out and would definitely recommend this hotel to anyone who is looking for a break from the city. The shuttle to the airport was included and the experience was seamless.

Miinukset: Nothing! It was perfect.

Plussat: Ystävällinen palvelu. Kaunis design.

Miinukset: Wi-Fi toimi vain yleisissä tiloissa.

Plussat: The modern design. The restaurant were food is cooked infront of your eyes. Also the spices and herbs sold there are of amazing quality

Miinukset: Everything was ok but I did not like the choice of food at night. We returned at 11pm that night and were craving a big satisfying meal but their late night menu is extremely poor with no variety at all.

Plussat: Chose this hotel as stayed in other Andaz in Asia and they have exceeded expectation every time. Also convenient, as close to airport with airport transfer service available after 16+ hr international flight. Our 9pm check in was delayed for 1.5 hrs due to requested room being unavailable which was most unexpected for such large and international brand. Manager most apologetic, efficient and helpful in resolving our complaint following day with room with upgrade and complimentary meal for second night, which restored our faith in Andaz brand.

Miinukset: Delayed check in after long international flight and reception staff on duty not communicating effectively with us about why and when it would be resolved.

Plussat: The ambience and property Staff at Hong Kong club was so cooperative with us.

Miinukset: Service

Plussat: Hong kong restaurant was a good meal

Miinukset: Not clean, not personal, TVs didnt work

Plussat: According to price , everything was too good ...food , hospitality, check in

Miinukset: Cant say

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was very good. Arushi at the front desk was very sweet and sent us a cake since it was my birthday. She made sure that we were comfortable

Miinukset: Nothing

Plussat: Never ever had a better stay in any hotel before

Miinukset: There is absolutely nothing you wont like about this hotel

Plussat: One of the best hotels in the world You must try this hotel if you’re coming to new delhi

Plussat: Exceptional service from all the staff. Restaurant of the highest standard (especially Indian Accent) and facilities.

Miinukset: wifi connection - i cannot connect with my iphone while i can on ipad a mystery