Hotel Saray

Tyylikäs, vaikka iso hotelli, silti omaleimainen.

Henkilökunnalta olisi voinut hymy irrota useammin.

The bed was very comfortable and the room was quiet and clean. The hotel was only a ten minute walk into the center. It had underground parking, which we had pre booked and cost 18 euro per day. We walked to the Palace in 35 minutes and to the Sacramonte caves in 40 minutes, both of which were great days out.

My only concern was that the staff were not aware of the seriousness of being gluten and dairy free. When I asked for my gluten free bread to be cut and toasted at breakfast, I was told to put it through the restaurant toaster which was being used by everyone else. I had pre booked the restaurant for evening dinner as I wanted a special evening for myself and my husband as it was his Christmas present from me. The waiter was aware that I was dairy and gluten free but I was served a completely different meal from what I ordered, which contained both dairy and gluten of which I can have neither. The waiter put the meal down in front of me, pointed to the daufinoise potatoes and said, you can't have that but then he walked away and left me to it. I had ordered a pork steak but was presented with the leg of a bird coated in some sort of coating. Luckily, my husband had fish and we swapped meals without making a fuss.