Tucson hotellia

Plussat: Great price and amenities!

Miinukset: Nothing!

Plussat: We were first given a room that we did not like because it overlooked a highway. It did have a beautiful Mountain View. We asked to be moved They were extremely friendly about this request and moved us to a wonderful room A woman with concierge, Aida, then spent an hour with us telling us abought hikes( the main reason we came), also sights, restaurants, gave us maps, and was extremely helpful with any questions. Reasaurant was great Workout room was fantastic

Miinukset: They have a “green plan” where you get a $5.00 credit for not using sheets or towels every day. We liked that, however, if you chose that, they didn’t clean at all or replenish coffee. It was all or none

Plussat: Location to meet our needs, room size, friendly staff, and the golf cart ride to your room was very convenient.

Plussat: 2nd time visiting and just love the space

Plussat: Pretty hitel

Miinukset: Had to move to another room in the middle of my stay. Was promised an upgraded room and it was just a higher floor far away. Noisy with lots of guests slamming doors all night and and was charged more than $100 over the agreed upon rate. The only Westin that isnt restful and quiet, which is why I came to Westin. Wont stay here again. Seems like they're more interested in big events.

Plussat: Breakfast, size of the room, warm swimming pool, Great fitness

Miinukset: slowly restraint staff in the morning. You have to ask everything/ where the pool towels, wifi We asked to change the room, coz first room was without view and they don’t ask yours preferences

Plussat: Bathroom is big with tub separate from show stall. Makeup mirror and good lighting in bathroom made getting ready easy. Bed was very comfortable. Starbucks coffee with coffee maker in room. Fitness room is nicer than my gym at home. Multiple pools and hot tubs and slide. All heated.

Miinukset: Upon checking out I was asked if I wanted an email receipt. I agreed. But to date I have not received anything. Even left a voicemail for the billing office.

Plussat: Location!

Plussat: Location, view,amenities

Miinukset: Service

Plussat: Pool, Service

Miinukset: Nothing

Plussat: The amount of pillows was awesome. Comfy bed. Pretty property/landscape.

Miinukset: Not enough trash cans. Dirty glasses in the room. We wiped the room down with wipes as a precaution with COVID-19, the Bible was disgustingly dirty. There were ring marks of glasses from previous guests in the bathroom. The only interaction with staff we had was the lady at the front desk when we checked in, brunette, she was very short with us, not friendly. I wouldn't say rude but I felt like we're a little ignored by her.

Plussat: Pool area and staff very accommodating.

Miinukset: You had to pay for coffee. Happy hour menu items were slim to none and very expensive for what you received.

Plussat: Beautiful location with a wonderfully spacious room!

Plussat: Room was modern looking. Bed comfortable. Loved the balcony and walking trails. Great desert setting. I liked the way the "bungalows" were located. The young men at the front desk were awesome, very helpful, and professional.

Miinukset: Room had the capability of opening to the suite next door and I could hear all conversations, which became a tad annoying, and I imagine they could hear mine. Maybe some sort of soundproofing?

Plussat: Comfortable bed and spacious bathroom.

Miinukset: Very hard to find the room and parking was over-capacity by 10 PM.

Plussat: The separation in lodging. Felt exclusive in that we had an amazing view of the city and didn't run into other visitors.

Miinukset: Charged for guest water bottles.

Plussat: The property was beautiful. Hiking on-site, and horseback riding. Most of the staff was exceptionally friendly. The food was good.

Miinukset: Some of the food was outrageously overpriced. The site references a free shuttle that will take you to places within a 5 mile radius. I did not have a car, so this would've been great to go get groceries. When I asked about it, I was informed the shuttle basically runs whenever someone feels like running it, no schedule whatsoever.

Plussat: The setting is fabulous

Miinukset: Some of the service was sub par.

Plussat: It was very nice.

Miinukset: I don’t like the idea that there is a resort fee added in addition to the price of the room. If everyone pays the resort fee, it should be part of the price. It’s deceptive. I don’t like hidden fees.

Plussat: Great staff and location.

Miinukset: A little dated property overall but still very nice.

Plussat: The grounds are well groomed, attractive and interesting with much natural flora. The surrounding open space provides great views. Good bar and restaurant on property.

Miinukset: Tennis courts need to be resurfaced.

Plussat: The desert setting and plants, the staff, the location, and a nice restaurant too.

Miinukset: Would be nice if there were places to fill up water bottles.

Plussat: Nice amenities and great access to activities on site.

Miinukset: N/A

Plussat: Desert surroundings close to what we needed

Miinukset: Last night there resort quiet empty rooms noisey people next to us. We had to move at 1030om to another room. Not cool

Plussat: Desert pool location

Miinukset: Sunday night too much noise.

Plussat: Beautiful location

Plussat: The location is great.

Miinukset: Our room was on the lower floor and like a concrete cave. It was dark with little outlook. Even the mobile phone reception could not get to the room. We stayed 5 nights and sheets should have been changed after 3 nights but no luck.

Plussat: Great Pool and bar staff along with amenities. Large rooms. Very Quiet.

Miinukset: Stone floors are beautiful but very hard to walk on. Especially with heels or if you’re elderly.

Plussat: Clean, modern, great service

Plussat: Location was very nice. Pool was nice. Grill buffet was excellent. Like the cinnamon rolls:)

Plussat: Pools & trail to waterfall Also beautiful location, scenery Food was excellent but expensive Spa/fitness gym (&classes) were great! Free parking was a nice bonus!

Miinukset: Sheets had stains and also got tangled up easily Also room smelled like meatballs and carpet seemed old Ac fan sensed to run a lot & was noisy

Plussat: nature trails, pool, staff, band, mineral displays and much more were excellent. BUT

Miinukset: Charge for using the computer and after a hefty resort charge. Check out your competition

Plussat: Lovely place

Plussat: Great views of the Catalina’s and the city. We had a city view and it was lovely looking over the valley and seeing all the city lights at night. During the day we spent time by the pool, walking up to the waterfall and sitting in the Lounge enjoying the space and views of the Catalina’s. (The Brussels sprouts with fennel chorizo and agave were delicious!!) Although the hotel was sold out and there were multiple conferences the room was quiet. Loved the large balcony too!

Miinukset: At Bill’s Grill, a 20% tip is automatically added to your tab. That makes sense when the tab includes table service, but when the tab is only for 2 beers purchased at the bar from the bartender it seems a bit much.

Plussat: Location

Miinukset: Room was relatively small

Plussat: The staff was friendly and helpful. It did not smell like smoke or pet. The room was clean. The breakfast was good. I would recommend with some changes.

Miinukset: I did not like the price. It was not the best sleep. We mentioned we could hear the bathroom fan from the other rooms and squeaky sounds from the rooms next to us, they responded that the walls are thin. The men working on hotel started around 6:30,loud.

Plussat: Nice quiet area and location is great. Few minutes from Tucson Mall.

Plussat: Very comfortable bed! And I like sleeping with a fan. The heater/air conditioner had a “constant fan” setting.

Miinukset: I stayed two nights in different rooms. One room didn’t have a microwave.

Plussat: The Rooms are Always Very Clean and the Woman at the Frint Desk are Amazing!!!

Plussat: Friendly staff clean rooms the shower was nice ( good water pressure)

Miinukset: Wifi was not good in the room but outside it was ok

Plussat: Hotel provided breakfast .

Miinukset: Stains on carpet, mold on tub wall

Plussat: Staff was great

Miinukset: Roaches in the room . In bathroom and in drawers

Plussat: Quiet

Miinukset: Had a relaxing time.

Plussat: Hotel was clean and was well maintained.

Miinukset: Due to some work being done to the hotel, some parking spaces were blocked off, making parking very difficult at times.

Plussat: the room was nice and clean. the staff was very friendly and housekeeping did a great job. it also had very good WiFi. What was also great was that since it was in the heart of town it was very close to a lot of good restaurants.

Miinukset: I didn't like how it said the pool was heated online but when I got in the pool it was freezing. Yes, there were warm spots in the pool, but not as heated as I had thought. When i did a walk through of the room, i found what looked like some left over popcorn in the microwave as well. I'm not going to blame the property but i had some really noisy neighbors the entire time i stayed, slamming the doors and loud talking when its late at night. It made it hard to enjoy the peace and quiet of the place and really hard to be comfortable.

Plussat: Large room with kitchen and great service. Good breakfast

Plussat: The staff is fantastic.

Miinukset: The casitas need to be updated.

Plussat: Beautiful setting. Close to hiking.

Miinukset: It is a bit dated.

Plussat: Great hotel

Plussat: Location

Miinukset: If we had the coffee pot and tv on at same time, it would pop a circuit breaker. Also thought the menu in the restaurant was somewhat limited.

Plussat: Beautiful peaceful location.

Miinukset: Water pipe was broken in our room and hard to sleep.

Miinukset: An old property with a cheap facelift, noisy pipes during the night. Cheap construction. We could hear the man in the next room talking on the phone. Old towels.

Plussat: Beautiful location. Spacious room. The staff was very helpful and friendly.

Miinukset: N/A

Plussat: The wait staff at the bar in the main lobby

Miinukset: no parking, dirty, peeling wall paper, bathroom window was filthy and broken.

Plussat: I did two joint rooms and it made my family feel at home. With a kitchen and living room for 5 people we all felt very comfortable and that’s what we needed.

Miinukset: Food could have been better for the price. The pancakes tasted like flour.

Plussat: I was very disappointed and inconvenient with the lack of parking spaces for guests. Whenever I came home at night there were no parking space near my guest room so I valet my car. The next morning I called 3 times to bring car to me and it took long tim

Miinukset: The lack of parking space near your room. You have to valet car but when I needed the car to be brought to my room, I had to call 3 times. B/c the car did not come when I requested it, I was late for my appointment.

Plussat: Location

Miinukset: Expensive with no breakfast or laundry for guests.

Plussat: Beautifulscenicsettingthisprogramnotallowingspacebartofuntion

Miinukset: Nothing

Plussat: Mountain setting, hiking trails, pools, restaurants, outdoor patio, nice spa/workout room and amenities. Cute lending library for adults & children in the lobby. Very picturesque and set beautifully into the valley of the mountain pass. Quite peaceful.

Miinukset: Bar and restaurants closed at 12 midnight. No food or drinks available after midnight.

Miinukset: You should make sure that the info in the room is correct. The info brochure lists incorrect closing times for various cafes

Miinukset: To many Fees

Plussat: Location and setting were phenomenal. We went on one of the early morning guided hikes; the guide was wonderful. Also enjoyed the evening toast and the pools.

Miinukset: The hotel seemed a bit worn for the level of hotel - it definitely needs some updating or refreshing of paint/carpet/etc. (the carpet in our room had a huge stain on it - not what I would expect from a JW).

Plussat: Easy to walk directly from the hotel in interesting areas. Breakfast was very good and reasonable with good service.

Miinukset: Our room had the dirtiest windows we have ever experienced. Hallways not vaccummed, room service dirty trays left outside rooms for over 24 hours. We shared our concerns with front desk and no response. The housekeeper did a good job, the dirt was outside on the windows, difficult to reach admittedly but we could have been offered an alternate room where we could see out??! That did not happen. Nice location. Staff were misunformed about opening times for market place cafe, spa closed at 5 for access to steam room and showers.

Plussat: Fire pits, hotel grounds, it is a beautiful resort actually one of my favorites

Miinukset: The food at I believe signature restaurant was fair

Plussat: Nice location in mountains

Miinukset: Felt more like 4 star nothing to write home about

Plussat: LISTEN! There aren't enough words to describe this resort. It is B.E.A.U.T.I.FU.L. I didn't have enough time to go round the whole resort but it is definitely a getaway spot, all the staff were really friendly, and the Signature Grill had really amazing servers as well as food. I would recommend this place anytime! It's certainly not cheap but it's worth it, I mean you only live once! YOLO!

Miinukset: NOTHING. Everything was top notch and way more than I expected. Definitely a place to experience!

Plussat: Beautiful views, pool and deck areas are awesome.

Miinukset: None.

Plussat: Great staff. Excellent recreational opportunities.

Miinukset: Nothing.

Plussat: Liked the extra effort/amenities hotel provided like the complimentary tequila program and hit chocolate n cookies in the lobby; great outside terrace with fire pits and view

Miinukset: Room Shower tiles and grouting need to be replaced

Plussat: The view from my room.

Miinukset: The front desk staff was rude. The hotel old and in need of renovation. The bar below the lobby smelled like a bathroom. The drinks were not good. Bartenders not knowledgeable. Really left much to be desired.

Plussat: The locación

Miinukset: The furniture need repair, the breakfast room si small

Plussat: Quick booking online, excellent hotel(clean & safe)

Miinukset: Breakfest

Plussat: Great free breakfast buffet; several hot dishes and yogurt bar. Staff was very friendly and helpful. Room met my expectations for its 2.5 rating. Location worked well for visits to Catalina SP and Sabino Canyon.

Miinukset: There was a car break-in reported one night. Just don’t keep valuables in them overnight.

Miinukset: Check out was at noon and front desk was calling at 10vam

Plussat: Clean, great staff, quiet and nice options for breakfast!

Plussat: The staff were friendly and very helpful

Miinukset: Nothing

Plussat: Staff was awesome and accommodating. The area was nice with a lot of immensities around it

Miinukset: Jacuzzi tub smaller than expected but nice. Bathroom door had a stain on it that made me question the thoroughness of their cleaning. Bed was wildly uncomfortable and made my back hurt. The entire last night my room smelled of weed coming from adjoining rooms. The affordability seems to draw a clientele that is less desirable than I'd have liked no fault of the hotel that people are trashy and disrespectful though.

Plussat: Staff were friendly and tried to be helpful

Miinukset: The rooms. I was moved once at my request as my room looked directly into another. Too many steps.......no elevator. Tough on a senior. Room was dingy and dated. Large open space under sink that would have looked much better if covered. Dirt in the closet tracks made sliding the doors interesting.

Plussat: No roaches, no critters, bed is decently clean.

Miinukset: Bathroom was disgusting, mom complained about her dust ruffle on the bed...

Plussat: The room location was nice

Miinukset: It had no balcony

Plussat: Construction, location

Miinukset: No

Plussat: Cordial, helpful staff. Clean comfortable room. Buffet style breakfast.

Miinukset: Overall nice experience.

Plussat: Very nice and professional front desk staff.

Miinukset: We flew in around midnight and missed the breakfast because we were not able to get up in time.

Plussat: Very nice place to stay. Well maintained, clean, very friendly and helpful staff.

Plussat: Stayed 5 nights, breakfast was average, only had bananas 1 day. Location was good for me. Bed was comfortable.

Miinukset: No electrical outlets available by desk. Had to move the bedside tables to find outlets to plug in phone, coffeemaker and laptop. Stains on carpet. Why no towel bars? Not the best Country Inn & Suites that I have stayed in.

Plussat: Quite

Miinukset: Reported a clogged toilet and it never got taken care of

Plussat: Nothing

Miinukset: I got the room through booking.com and they book me a handicap room. Which I was unaware of them booking this type of room for me. This was first in Tucson and Country inn suites ruin my first night here. Horrible experience!

Plussat: Rooms were just ok

Miinukset: The food was awful

Plussat: The room was nice and clean. The front desk personnel was courteous and professional.

Miinukset: The seals on the toiletries( lotion, shampoo and conditioner) were all broken upon arrival. The water faucet in the tub/shower didn't work properly. I could get hot or cold water but no warm water in middle area. The breakfast selection was good but the eggs, sausage tasted institutionalized so We ended up eating breakfast out somewhere else.

Plussat: Quiet and comfortable.

Miinukset: No newspaper.

Plussat: Room was clean

Plussat: Location

Miinukset: Not nice. Charge for parking. Definitely not 3 star. 2 star at most.

Plussat: The location.

Miinukset: It was dirty in our hotel room. The floor was disgusting we had to wear socks to prevent our feet from getting dirty. The breakfast was gross as well. The bed was awful and hurt our backs. Not a good experience and would rate this hotel a 2 star not 3.5

Plussat: Location

Miinukset: The facility was nice and clean and attractive and the workers were extremely kind and efficient

Miinukset: Water was out of service for awhile after we checked in

Miinukset: When I checked in they said I could have a late check out but in the morning they cut the time to 30 minutes and they were not busy. The bar closed at 930 and was busy but the bartender was in a hurry to get home and sleep so she could move then next day.

Plussat: Excellent breakfast; comfortable beds, the hotel could use a few updates. Overall, we would come back.

Plussat: Everything you could hope for in a hotel! Location, quiet, very clean and comfortable, great breakfast, awesome!

Plussat: No eggs served.

Miinukset: The carpet gas seen better days, lots of spots, ugly.

Plussat: Staff was wonderful.

Miinukset: The smell of the hotel was musty/mildew. The lobby area is the only part that does not feel like the 1970s. Pool is not heated, couldn’t use. Breakfast is not replenished and juice machine never worked. $75 room at best, similar to staying at a Red Roof Inn. Gross.

Plussat: Good location,and breakfast.

Miinukset: Rooms dirty and smelly

Plussat: People were very nice. The bed and room was more than comfortable. Loved that there was a restaurant in the building. And with a full breakfast included it was a great deal.

Miinukset: Don't take away plastic straws - we didn't use or need them - but I'd be totally annoyed if you tried to give me a paper straw. Travelers don't need you to be "woke".

Miinukset: Hotel perfect but the house kipping girls start to knock very early ,I think they should check fort to the front desk if people already check out so they can start cleaning instead of weakening people

Plussat: Shuttle did pick me up from the airport after their business hours.

Miinukset: No Elevator to the second floor and no assistance with baggage. Really?

Plussat: There was not a lot to like except for the staff Carmen was helpful was not able to stay because priceline messed up the booking received 2 emails 1st was the king suite the 2nd was a king bed was not able to stay the room of the king suite was not available.

Miinukset: What could have been better was our reservation was wrong and the amount charged was for the king suite and the room that was actually available was a king bed only not the suite I called priceline and I was told nothing was able to be done very unsatisfied with the process from priceline and the customer rep and the Customer relations person I spoke with.

Plussat: It's privacy

Miinukset: Dusted more

Plussat: Room size ..

Miinukset: I didn't like the fact that they were doing construction above our room . They began construction between 7-8 am (we wanted to sleep late ) This should've been considered when they gave us that specific room. The last night we were there the air con q

Plussat: When I left.

Miinukset: It was outdated, the room did not have hot water and the outdoor light was burnt out. And I don’t even want to talk about the hidden fees.

Plussat: They upgraded us to golf course room with sitting area, huge bathroom and walk in closet. VERY nice room, such an unexpected treat for a 4 night stay!! Also pool area was very impressive, wished we had brought our swimsuits.

Miinukset: A little surprised we had to pay an extra $5/night for self parking, when I’m already paying $29/night for a “resort fee”. Everything else was fantastic and will stay here again.

Miinukset: The carpet looked dirty. There were mosquitoes everywhere and a cockroach fell from the ceiling on to the bed in the middle of the night.

Plussat: Not much

Miinukset: Just old and needs repair. Even roads around the area were in total disrepair.

Miinukset: Hotel is advertised as 4 stars, what a let down. Road leaks to the rooms is all cracked and bumpy. Bathtubs are scratched to hell. The windows frame paint and 1970's wall paper are peeling in the bathroom. Carpet have stained from dirty and wine.

Plussat: Loved Omni Tucson! We love tucson anyway, but we love that the rooms are spacious, with fabulous bathtubs, and heated swimming pool. We had a great view from our room balcony of the mountains and golf course.

Miinukset: We were told that the spa closed at 11pm and found that everything was locked at 8pm that night. Perhaps a little better communication between staff and front desk would avoid an awkward situation.

Miinukset: I did not like the fact that room service was only for breakfast. I would have liked a late night option.

Miinukset: My room was 501. I felt it was kept in poor condition. The rugs were worn . and dirty, especially in the bathroom vanity area, as was the sink in the kitchenette. Some of the blinds in the room were broken and did not open.

Plussat: Everything

Miinukset: No

Plussat: Lovely hotel that is need of updating the rooms.

Miinukset: Rooms are Very outdated and on the verge of being dirty.

Plussat: Service was great. Clean rooms Good value

Miinukset: a bit out of the way

Plussat: Room was nice and clean.

Miinukset: The room service could have been better, The breakfast was served 1 hour later than scheduled time, coffee was not served. When we complained there was no apology but the charges for breakfast were reversed. We wanted our breakfast to be delivered earlier than scheduled time but for one and half hour room service did not answer phone.

Plussat: The food was good, beautifulbpool,rooms!!!

Miinukset: The hotel was vwey stinky due to the smoky casino in the center of everything. You cannot go to lunch or dinner (was down for a conference) in the hotel without having to walk through the smoky casino. As a non smoker i suffered from headaches due to this fact.

Plussat: We loved our stay

Plussat: Pool, casino, restaurants.

Miinukset: The outdoor pool bar has steps and is not wheelchair accessible.

Plussat: *Great location for doing things in southwest Tucson. *Cheerful check in service (however they couldn't tell me if I was pre-paid or not). *In-room dining experience (selecting breakfast off doorknob menu) was excellent and right on time. *Room was clean and nice smelling.

Miinukset: *No restaurants have pizza (but in-room dining does). *Was not interested in the Casino ...so didn't like the cigarette smoke leaking into the hotel lobby. *Not 100% sure of this but the pool looked only to be a maximum of 3ft deep? *Was not able to check out via TV from room (even though was told you could). *Never received hotel bill via email.

Plussat: The grounds here are nice with ability to walk an abandoned golf course out the back (keep in mind everything else was closed due to COVID-19).

Miinukset: For the number of stars on this hotel I wasn't impressed with it overall. The rooms on the first floor are dark and the bathrooms are cramped.

Plussat: Courtyard setting Great breakfast

Miinukset: No

Plussat: Friendly staff

Miinukset: Poor shape room Faucet in bathroom really loose Gnats in room

Plussat: Price

Miinukset: The parking lot was dirty with cigarette butts all over the place.

Plussat: Ambience

Miinukset: I had dinner at the restaurant and it was just terrible. The breakfast was just OK

Miinukset: Way too expensive. Will probably never stay there again.

Plussat: Great location. Very pretty hotel

Plussat: We had a courtyard room with very nice garden area outside the room. The front desk staff was very courteous and helpful. The room was clean and comfortable.

Miinukset: No, we enjoyed our stay.

Plussat: Rustic Southwest feel. Beautiful property.

Plussat: Our favorite hotel by far in our trip. Loved the patio outside our room to just sit and relax looking into their beautiful courtyard. The best free breakfast of our trip as well.

Miinukset: Nothing bad to say about it.

Plussat: I liked the grounds. I find them well-maintained and affording a restful environment. This is my third straight year and I intend to return in the future

Miinukset: The hot plate selections could have been more varied (same every day)

Plussat: Great pool area! Super cute southwestern themed rooms, nice balcony overlooking pool and mountain. Rooms were a little small, no vanity in bathroom. Good for a 1 nite stay.

Miinukset: Bigger roomspp

Plussat: Pretty grounds, excellent restaurant

Miinukset: No room service

Plussat: pool

Miinukset: old and very high priced for what it is

Plussat: Beautiful desert landscaping and a Southwestern feel. Property felt secure and was in a convenient location. Good breakfast buffet.

Miinukset: The only things that appeared original in the historic room were the walls (which have been repainted countless times), the doors and hinges, and ceiling. Everything else including the bathroom had been redone. A bit misleading.

Plussat: First of all, when we arrived at the front desk, the staff was very courteous and helpful. They explained our lodging and gave us a map of the grounds. We loved the grounds. There were many quiet places to read and relax. We also loved the pool. The Old Adobe style reminded me somewhat of Mexico/Guatemala. We were in a Casita. It was more rustic than the newer portion of the Lodge. I think we would choose a more updated room for the size and updates. We were not dissatisfied at all by the casita. The breakfast was wonderful. The staff again was very helpful. They waited on us and met our needs above and beyond what we could have asked. Thank you so much for a wonderful experience.

Miinukset: The casitas are a little worn (room 158) and the time and carpeting could be updated.

Plussat: The grounds are beautiful. Breakfast was good. Love the library.

Miinukset: Would like to see more environmental stewardship - the type of coffeemaker in the rooms is really wasteful from the packaging standpoint. Also, no need to replace towels daily - you could institute a practice where if you want new towels you leave them on the floor versus hanging them if you don’t. Also the bathroom (at least in 221) is a little dreary - could use a little more decor, perhaps decorative tile over the sink area or some wall decor.

Plussat: The grounds and the restaurant are wonderful. The location is also great. The staff is friendly and helpful and rooms are nicely decorated. The bed is wonderful.

Miinukset: We were on a long trip and the lack of elevators made hauling our luggage up the stairs a bit of a chore. Also, there were a couple of things that needed repair. The faucet need tightening and the drapes were hard to adjust. But in defense of the hotel, we never bothered to tell them. I'm sure they would have repaired them if they'd known!

Plussat: Pretty clean, quiet, good breakfast and space. People very friendly.

Plussat: Room was spacious and comfortable, restaurant was excellent; staff very welcoming and pleasant

Miinukset: outside furniture near pool wasn't wiped off in the mornings or after rain

Plussat: Great stay!

Plussat: Buffet breakfast was nice and having the outdoor restaurant so close to our room was very convenient. It was a very relaxing experience

Miinukset: Room door did not automatically shut and you had to push or pull to get it to latch correctly.

Plussat: The property has been very well maintained with great character. Dinner and breakfast at the restaurant were always excellent. Staff very friendly and helpful. On site parking included.

Plussat: Yes

Miinukset: Room was not as fancy as my last visit

Plussat: The staff: Samuel, Susie, John, and Rosie went out of their way to make our visit enjoyable given the circumstances of the coronavirus. I would recommend this hotel highly given the price point and the ease of using the hotel shuttle.

Plussat: Bed was super soft pillows like feathers bath and shower was great good coffee and I even liked the shoe buffer

Plussat: The hotel was just what I needed at a reasonable price. The bed was comfortable.

Plussat: Best scrambled eggs ever tasted in a hotel. Nice and juicy, well formed, not the normal dry, crumbly often burnt offerings. Rooms are of a good size, staff helpful.

Miinukset: If at an airport hotel. I like to watch the aircraft come and go, imagining to what faraway shores they are bound for. but on this occasion there were several buildings in the way. The shuttle bus has seen better days.

Plussat: Room was nice.

Miinukset: Ran out of some breakfast foods.

Plussat: Nothing They give me a room at the ground floor, and a woman knock my windows at 5:30 a.m. crazily. No hot water supply in bath room, if it is supposed to be hot water.

Miinukset: The bath room doesn't smell well.

Plussat: Close to the airport

Miinukset: I'm guessing this hotel used to allow smoking. The fragrance they used in our room to cover it up was so strong we could taste it. Absolutely do not use this hotel if you have any environmental allergies or asthma.

Plussat: Very nice people. Very helpful.

Miinukset: No, would use them again.

Plussat: Was okay when we checked in

Miinukset: No hot water for shower wasn't the room I booked graveyard employee cursing in lobby had my grandson called front desk several times after midnight and no answer when checking out nobody came out

Plussat: Cleanliness

Miinukset: Nothing

Plussat: Room was standard and beds were pretty comfortable. The location was good, close to the airport.

Plussat: Staff was polite, hotel was over all clean enjoyed our stay. The beds were harder than other chains and clearly it was an older property. Would stay again, for the price decent.

Miinukset: Breakfast was lacking, we ended up going out rather than trying to put together something there. Thankfully it was free so we didn't feel bad.

Plussat: Location

Miinukset: Dirty and dog hairs in the room. No coffee maker. Advertised free breakfast but only coffee. One star at best. Very disappointed.

Plussat: I liked the price and free coffee.

Miinukset: Since I'm allergic to cats and dogs, I don't like to stay in a hotel where dogs and cats are welcome. You can never clean a carpet clean of pet dander.

Plussat: Near the highway, easy to get to. It was OK I guess. Had a functional bed, shower, and TV.

Miinukset: Could hear elevator ringing when people came up and down from inside room. Room had no shampoo, had to go to front desk to get it. Keycard was deactivated during last day of my trip, had to get it reactivated.

Plussat: Nice staff

Miinukset: Hard bed, not the cleanest room

Plussat: Nothing

Miinukset: Registration. “Gilbert” took forever to register the guy in front of me & myself. Was in line over 30 minutes for that. When I got my turn said he couldn’t do my RediRewards nor match the booking.com price. As I sat by the desk filling out the booking.com form a lady walked Gilbert through the computer prompts so she could pay $30 cash for her room. Hmm. I got in line again and Gilbert slowly got me registered. My son took a key & went up to the room. He quickly returned and said a woman was in the room. Gilbert didn’t seemed surprised , nor did he offer an apology. As he got us another room the woman my son saw in the room came to the desk and turned in her key.( it was 5pm) Hmmm. Didn’t know check out continued past 5pm. Later, in the elevator, the woman who paid $30.00 cash for her room seemed moved to tell me she “used to work here”. I got the impression she still did. I stayed here a year ago and didn’t have these problems. Oh- Red Roof will charge you $1.63 for the safe, even if you don’t use it. I had to get them to call the manager to credit it back to my credit card. This is a on going problem with Red Roof. Happened last year too. I wouldn’t stay here again.

Miinukset: Showers

Plussat: Spacious. Easy parking. Easy highway access

Miinukset: Poor choice of free tv channels - try to get you to pay $20/movie Small bathroom No tea coffee facility in room (lobby)

Plussat: The place was just fine for what it is and the price was good the staff was nice and polite

Miinukset: No it was ok

Plussat: No microwave or fridge in room.

Plussat: Room was quiet Close to area we require

Miinukset: Pool was not heated. No hot tub.

Miinukset: One side of the bed was too close to the wall so that two people have to go into the bed from one side, especially for a handicapped room

Plussat: Coffee Clean Nice

Miinukset: No breakfast

Plussat: The scenery, breakfast, room accommodations were all wonderful.

Miinukset: All was good

Miinukset: The Wi-Fi was horrible. It may doing work email virtually impossible because it kept dropping Signal and making me re-log back in from my room 200

Plussat: I enjoyed the tennis and the location of the property. It was a relaxing and comfortable atmosphere. The staff is super friendly and will shuttle you to within a 2 mile radius if you don't have a car.

Miinukset: The property does need some inside updates. Although everything was very well maintained and clean, the decor was outdated. The rooms also need a bit of a face lift. All that said though, I thoroughly enjoyed my stay.

Plussat: Great location, spectacular views. Golf staff very helpful. Course phenomenal!

Miinukset: Suite is too dark. Need better lighting. When the Hvac goes on you can’t hear yourself think.

Miinukset: hot water runs out. paper thin wall. Can’t sleep listening to the next room occupant snoring

Plussat: Location was awesome, spacious rooms, great amenities, and amazing staff.

Miinukset: decor was a tiny bit dated, but not really a problem at all - so much else was so great.

Miinukset: Food was excellent. A lot of little things were annoying. Not terribly cleanly. Room made up very late. The light were aggravating. Phone in the room didnt work. Generally just fair.

Plussat: Food was excellent, pool was wonderful

Miinukset: The fact that I couldn’t live there

Plussat: Spacious and clean.

Miinukset: All was good

Plussat: Beautiful location! Friendly staff!

Miinukset: This is a nice property but it's not that nice. Rooms lack kitchen amenities - a larger refrigerator with a freezer would be nice, regular sized plates, coffee cups and more than 2 sets of flatware. I do not see this being a AAA 4-Diamond property.

Plussat: Wait staff excellent.

Miinukset: Put us in a room with a construction site view instead of a Mountain View. Had to meet with manager to correct. Had to wait 24 hours for change to be made.

Plussat: Love the view Room was big

Miinukset: Facilities close earlier than a real hotel. Rooms are dated and not enough light. Very dark. Only dim lights available. No ceiling or wall lights. Outside patio lights were broken. Too dark to use the patio. Security gate at the entrance as this is a country club. Security turned us away initially and gave us directions to Loews hotel just up the road ( which looked amazing). Called the Lodge hotel only to get someone’s voicemail and had to press “0” to get the check in table. Finally security let us in after front desk had to call them. If you check in after 8 most things close very early. Pool didn’t look open. Restaurant I believe closes at 9 so didn’t get to use any facilities. I wouldn’t stay here again as this isn’t really a hotel but a golf and tennis country club renting rooms in a type of Air BNB.