Tucson hotellia

Plussat: I like the hotel garden and common areas. The hotel is historic built in 1930 with a very large garden area. The area was very quite, which was great.

Miinukset: The Arizona heat in the summer!

Plussat: Staff was amazing and upgraded us !! Pool was incredible!

Plussat: Free ice cream!

Plussat: The menus are very complete, with something for virtually everyone. The location is excellent, with major streets easily accessible in all directions. The entire facility is excellent, spread out over multiple acres so that it feels more like a campus than a hotel. I have stayed there several times and never felt crowded, even during busy seasons. I have no reason to stay anywhere else when in Tucson. No, I am neither wealthy or on Arizona Inn staff. I just like it very much.

Miinukset: The temperature could have been 10 degrees cooler, but the Inn has no control over that particular thermostat.

Plussat: I love this place. The gardens, flowers, pool, layout, library, designs of the rooms, good staff, great Manhattans in the bar, good food, tea in the library in the afternoon... books, art. old movies from former guests, family connection to founder

Miinukset: no

Plussat: The setting was wonderful. Beautiful gardens. The most caring staff I have ever encountered. Tea time everyday was fun and delicious. Top notch jewel of a place.

Miinukset: No.

Plussat: Atmospheric, historic, beautiful, quiet and comfortable. Superlative staff. Delicious food.

Plussat: Beautiful quiet location just 10 minutes from where I had to be in Tucson every day. Immaculate grounds and a comfortable room.

Miinukset: Used tray left on my outside table overnight on two occasions.

Plussat: I love this property.. quiet, genteel, classy... but comfortable and casual! Nice people and staff, excellent service!

Miinukset: Would have liked an upgraded TV So we could access Netflix and amazon!

Plussat: Just what we were looking for. We spent the day exploring southern Arizona and checked in to the Arizona Inn. They staff was great and provided a nice quite place to relax for the night. The Hotel is very clean, manicured and nostalgic.

Miinukset: The city has grown up around this hotel and it is find of hidden in a residential area. Not a bad thing just unexpected.

Plussat: Great location, great amenities, takes you back in time for all the right reasons.

Miinukset: Love this hotel everything is great will be back soon

Plussat: The location is excellent especially if you want to be close to the University of Arizona. We loved seeing all the bunnies and lizards on the property. We also loved being able to play ping pong and croquet. The hotel provided Easter baskets for all the child guests who attended the Easter egg hunt. So cute and such a nice touch.

Plussat: Property was secluded with old world charm. John at front desk very efficient and accommodating.

Plussat: The environment was excellent . A perfect getaway.

Miinukset: The gym was dated .

Plussat: The casita was huge and beautifully arranged. The Bar was great and nice fun people there.

Miinukset: No tv in the room, everything exceeded expectations

Plussat: Grounds, location, staff, bathroom counter

Miinukset: Room lightening had some dark areas, it’s a historical lodge so OK. Otherwise I had room 34 w awesome view

Plussat: Very nice large room. Good wifi all over the ranch. Great Nature Center. Lots of activities. Great BBQ in weekend. Great pools.

Miinukset: No tv in room (no problem for us). Extra activities quite costly (but very nice).

Plussat: The peaceful and natural atmosphere.

Miinukset: Sofa beds were uncomfortable.

Plussat: The staff was friendly and the location was great.

Miinukset: Our room had lots of webs all over. Bathroom was kinda dirty

Plussat: Loved the location, the amazing views & the outstanding staff❤️

Miinukset: The only issue we had was the flies by the pool .

Plussat: Second stay here. Will be back.

Plussat: Everything was above my expectations and when I can afford it again I will probably go back. The breakfast is outstanding!

Miinukset: I liked everything.

Plussat: Everything

Miinukset: Bed was a little stiff

Plussat: Beautiful views and pool area. Breakfast was good but very crowded due to special group event.

Miinukset: Not a big deal, but wasn't expecting no television in room.

Miinukset: I didn't like that there was no elevator. I also didn't like that I had to call twice for extra towels only to have my request ignored. They were never brought and I only got extra towels from housekeeping when I saw them outside the door. It was annoying. Also the glass shower door did not close. It just swung in and out that you had to stop it with your hand so it would stay in place. The bathroom door did not lock and their were screws sticking out of the door knobs.

Plussat: Good breakfast, great room, large bathroom, clean and quaint

Miinukset: Staff took a little long for service

Plussat: It's a beautiful resort. The staff is professional & friendly, the grounds & buildings sparkle, and the pool area was lovely. Each room looks like a little casita from the outside, with a courtyard & some furniture.

Miinukset: There wasn't anything we didn't like. The place was wonderful!

Plussat: The grounds were beautiful and everyone we encountered was friendly and helpful. Also enjoyed the food both at dinner and breakfast

Miinukset: We were in the very back corner of the property, a very pretty walk to our room but when we arrived it was raining and the parking lot was at the other end of the property. I didn't find any luggage carts so we had to make two trips through the winding sidewalks to our room in the rain.

Plussat: The hotel was lovely. The grounds were immaculate. The hotel served a delicious breakfast along with the room charge. The parking was free. I would definitely refer anyone to this establishment.

Plussat: Everything especially the pool and the bed

Miinukset: The small shower

Plussat: The room was beautiful and so romantic. Very comfortable bed! The staff was beyond accommodating and so friendly! They really made us feel welcome! The free breakfast buffet is amazing!

Miinukset: They started demo on the room right next door at 7:30am and continued the entire time until we checked out. It was VERY loud and not enjoyable.

Plussat: The southwest theme.

Miinukset: That we couldn't stay longer. We will definitely be back!

Plussat: Staff so friendly and professional. Property was beautiful, the grounds, everything in perfect condition. The breakfast was one of the best we had on a long trip of 7 weeks. The restaurant was also a lovely place.

Plussat: Great location, clean, nice stuff; lovely restaurant with good menu and extended wine list.

Miinukset: Breakfast was included. A surprise, we were not expected it, but it was at Hampton Inn level. We were planning to go have breakfast in another place; but we were tempted by the " free" one. Do not get fooled, the hotel is excellent ...but go get a full breakfast or brunch at a nice place, (resort like)...even if is 20 minutes drive and at $30 a plate.

Plussat: Everything. The pool is open 24/7 which I dont think I have ever stayed anywhere that has that. The room was VERY NICE and well maintained. One of the best hotels I have stayed at and at the price, is downright amazing.

Miinukset: The bed may have been a little hard but that is me being nit picky and struggling to find anything negative.

Plussat: You get the feeling of Arizona in this place

Plussat: The setting was gorgeous. The place was so quiet. The view was addictive- could have sat all day and watched the light in the mountains. A very special place if you want something different and with a history. The hosts were available but also gave us our privacy, which is what we like.

Plussat: Grounds are magnificent. Staff exceptionally helpful and courteous. Restaurant service superb in both the Grill and Terraza. Many choices from both menus and delicious.

Miinukset: Blinds covered my door entrance to my room and did not provide complete privacy. People walking by could see into your bed area.

Plussat: The rooms were very comfortable! Outdoor shower was great! The ambiance and views were to die for!

Miinukset: They need to build a real fitness center.

Plussat: The location is beautiful and the decor in the rooms excellent . Swimming pool and facilities are lovely and the whole property smells exquisite - orange blossom in spring and cinnamon in the autumn /. Kerry in the grill room was very efficient at making arrangements for our large party for Sunday Brunch which is amazing - Unlimited mimosas and shrimp to die for !

Miinukset: We had reserved specific rooms with mountain views but were not given these on check in as they had been allocated to another guest who arrived early . We were not notified until we went to the rooms and found we were all overlooking the city. Staff were not very friendly

Plussat: A WOW. Booked again.

Plussat: We loved this place! The staff were so friendly and seemed to love there job here, which made us think they took care of their staff. I had a wonderful massage in the spa and the heated pools were wonderful. Very clean and beautiful attention to detail. We will be back!

Miinukset: Our stay came to an end.

Plussat: Returning to the same room as last year

Miinukset: The restaurant lunch and breakfast were great - the dinner not as good as last year

Plussat: Ambience, amenities and location

Miinukset: Nothing really

Plussat: Everything was located conveniently,entertainment nice, library very nice. i found it enjoyable to study the history of the place.photos were wonderful n art was nice n distributed all over the property. i will return and refer people there.

Plussat: Had you offered drinks by the pool, it would have been excellent!!! Also, you should repair the bathroom door in room 50 especially if the client has a dependent with them

Miinukset: Scenery and pool view! The best in tucson as we have stayed at ventana canyon, the Ventana lodge and the westin (very old requiring renovation)

Plussat: Catalina rooms are very comfortable. They had enough room and seating to allow for visitors. Bed was very comfortable. We loved the fact that the bathroom had ample counter room and two sinks! The grounds are beautifully landscaped with desert friendly plants and many were labled.

Miinukset: How salty the restaurant food was!

Plussat: The bed king sized bed was very comfortable. Good water pressure and the water stayed hot throughout my shower.

Miinukset: Everything was great. Check in and out was quick.

Plussat: Location near U of A, Suite, clean and comfortable and staff was over the top friendly and accommodating.

Miinukset: No problems

Miinukset: The pricing was displayed low and at the end this choice turned out to be quite high price for the value. This was a time share hotel which explained all the additional costs. No info was displayed to know about this upfront. furthermore no breakfast was available. Not a good choice!!!

Plussat: Wonderful suite perfect for families. Lobby area has pool table. Property has very nice pool and spa and bbq area. There is also a small putting green and a giant outdoor chess set in the pool area.

Miinukset: Would have been nice to have minimal maid service (just towels replaced and trash removed) since we stayed 3 nights. Also, street noise at night requires earplugs for best sleep.

Plussat: Our room was big enough for a family of 5. Beds and pillows were comfortable.

Plussat: Check in made easy and staff did all they could to make our stay very enjoyable.

Miinukset: No

Plussat: Varsity Clubs of America was a great place for us. The staff were helpful and friendly, the room is very clean and spacious. The room is equipped with all the amenities you would think of. The bed is comfortable. Great location. I highly recommend it. Thank you

Plussat: No breakfast included. But very happy with staff and grounds and rooms. We stayed in 2 bdrm suite and it felt like home. I had 2 kids and my daughter with me and all were happy. Will stay here again!

Miinukset: Would have enjoyed a breakfast included.

Plussat: Nice and clean

Miinukset: N/A

Plussat: I love staying here. One and only problem I have is the smoking area next to pool. HUGE problem. Can't enjoy pool/ jacuzzi without having to get out and wait for the smokers to finish. Extremely annoying!!

Miinukset: The smoking area near the pool / jacuzzi is a huge problem. It really stops me from enjoying the pool.The area should be outside of complex where smoke cannot loft in your face while in jacuzzi. Can't move the pool, but the smokers can go elsewhere.

Plussat: I enjoyed the layout of the property, the amenities are great for an extended stay. I really enjoyed what was in the room and available.

Miinukset: there was no snack machine in by the ice machine. Otherwise there wasn't nothing to not like.

Plussat: Good, central location in Tucson. Friendly staff. Security guard in parking lot. Free parking.

Miinukset: Needs more shade in parking lot. Extremely hot in summer.

Plussat: My morning view was priceless.This was our 1st time to La Paloma, on booking we saw the review and for our daughter swim clinic , location was excellent. Mrs Wendy of housekeeping was a wonderfull lady, to keep me out of some unexpected issue, very nice, with the laundry and provide us with extra pillows ectr.

Plussat: The hotel is in a upper class area in the foothills of the Catalina Mts. Free morning breakfast is superb, with indoor/outdoor seating with the mountains at your backdoor.

Miinukset: It would be trivial to put a negative comment here.

Plussat: Staff and Happy Hour

Plussat: Location

Miinukset: No

Plussat: Nice size room pretty hotel. Great free breakfast

Miinukset: Should offer free water bottles and Shuttles to La Encentada

Plussat: Everyone was so nice and friendly. Will definitely be staying again.

Miinukset: The heat....

Plussat: The breakfast was excellent. Fresh fruit and a made to order omelet.

Miinukset: Actually thought I was getting a mountain view. Otherwise the place was great.

Plussat: Beautiful property in the location we wanted. Not very outdoor spaces with beautiful pool

Miinukset: Our room was on the busy hwy so the traffic noise was loud at times

Plussat: Breakfast was delicious with a variety of choices. Staff is very friendly and helpful. Shuttle service was convenient and timely. Suite was clean and well laid out.

Miinukset: Nothing!

Plussat: Beautiful views and an excellent managers reception. The beds were very comfortable and that's what's it's all about, right?

Miinukset: Front desk staff was courteous, but not genuine. And the fire alarm went off in the morning, and turned out to be false alarm. The remote control for one of the TVs didnt work, so it could not be watched.

Plussat: The breakfast was amazing we had a wonderful time at the social hour and a great evening at the pool

Plussat: Nice Happy Hour and great breakfast. Staff was very accommodating.

Plussat: The grounds were manicured beautifully, the food in the grill was of great quality and portion. The staff was delightful, my suite was beyond my wildest dreams. I feel blessed to have been able to have this experience at such a thrifty price.

Miinukset: No, everything was perfect.

Plussat: The size of the room

Miinukset: They force you to tip for services you do not use, $24 a day

Plussat: The room was spacious and so clean. The resort amenities were top notch. The staff was very friendly and helpful. I cannot wait to stay again.

Miinukset: Nothing! I don’t have a dislike about this property.

Plussat: The amenities, tenis court, golf course, gym

Miinukset: The ubication of the air conditioning to close to the bed very noisy

Plussat: It’s a gorgeous resort. We were so impressed with it we booked and 3day stay in October

Plussat: Great rooms, beautiful property, very friendly staff

Plussat: Location garden pool

Miinukset: Spa extremely Dirty

Plussat: We loved the location in the foothills with the green golf field. Astonishing view to the mountains. The crew was the best part, helped us to establish after a 20 hours long journey with our pets. Kind people in a peaceful place!

Miinukset: Nothing

Plussat: The room was big

Miinukset: They force you to tip $24 a day for front desk, valet and golf cart trips to your room. We didn't even use these services except to check in, very disappointing. Room had shredded carpet, Air conditioner very loud and didn't cool. Terrible experience!

Plussat: The suites were very good and spacious with plenty of draw space for clothing, the bathroom was excellent with large walk in shower and a good toiletries supplied. Bed was comfortable. The kitchenette within the suite was useful although utensils supplied were a little sparse

Miinukset: The 20% service applied to everything purchased from drinks to food

Plussat: Spectacular room — spectacular price —granted it is off season but well worth it —will return!!

Plussat: The room was more than I expected. Large and well done.n

Miinukset: Nothing,it was beautiful

Plussat: Everything else.

Miinukset: Pricing

Plussat: It has almost everything you need: hot breakfast, pool, market, spacious updated bathroom, and a very comfortable bed.

Miinukset: No mirror in main room. No hot tub.

Plussat: Staff was very friendly and efficient

Plussat: Clean and comfortable!

Miinukset: No hot tub by pool.

Plussat: Location, cleanliness, and especially the staff.

Miinukset: The tile in our room was not done correctly, and some of the tiles were actually loose. Everything else was perfect though.

Plussat: Comfortable suite. Spacious

Miinukset: No

Plussat: Breakfast was pretty yummy.

Plussat: The staff was wonderful!!

Plussat: Cleanliness and the amenities.

Miinukset: Breakfast was ok.

Plussat: Our stay was on par with the high quality experience I've come to expect when staying at one of your properties. Thank you!

Miinukset: Had to wait a little while for the breakfast food to be replenished.

Plussat: My son goes to U of A and this is my favorite hotel to stay at when I come to visit. Quiet and clean. Staff very friendly and helpful!

Plussat: Nice clean room and pool area. Had the afternoon meal twice wish it was all week. We loved it and will recommend it.

Plussat: Fast check in, convenient location to la cholla, and large room.

Miinukset: No nightstands, only a lamp with a small table by the bed.

Plussat: The bed

Miinukset: The shower, bad water pressure and temperature!!! For paying $200, I expected a shower not a tab with water issues!!!!!!!! I will not be staying there!!!!!!

Plussat: This hotel was fabulous..it ticked all the boxes for me...The staff was welcoming and friendly..I liked the location even though it was out of town. There were shops across the road to get food., petrol station on the corner, and a Walmart 5 mins down the road that we found very handy having the kitchen in the room..saved a lot on meals by buying some tasty frozen meals and microwaving them....They also sell things in the foyer for breakfast, as well as free tea and coffee....The added bonus for me was the guest laundry was absolutely free of charge...The room was spacious with a lounge area, and the beds were very comfy...a wonderful stay all round..

Miinukset: Nil

Plussat: Only saw staff at check in

Miinukset: Asked for a ground floor near pet yard ... got second floor opposite end of bldg.

Plussat: Great price. The kitchen in the room.

Miinukset: Like most, dim lighting. My bed wasn't great.

Plussat: Javier was on duty and was incredible. It has been a long time since any hotel employee seemed truly sincere and get this...a handshake! I was amazed.

Plussat: Very comfortable room with a full kitchen. Rooms on the north side have a great view of the mountains.

Miinukset: This hotel does not have breakfast.

Plussat: Spotlessly clean. Staff was awesome, always right there to help however they could. So comfortable it was like home away from home. I stayed a week and really felt like my second home. Such friendly staff.

Miinukset: No.

Plussat: Clean,quiet, great staff, comfortable bed.

Plussat: We liked the amenities such as the desk, stove and dishes. The hotel offers a lot of extra things to make your stay comfortable!

Miinukset: The DVD player wasn't working and we couldn't hook up the PS4 to the TV. Also there was no breakfast provided and check in was delayed because they thought they double booked the room.

Plussat: Room was very accommodating.

Plussat: Liked the room most.

Miinukset: N/A

Plussat: Beautiful and clean with great customer service

Miinukset: Uncomfortable bed and conference areas were too far away from room. Too much walking to get to conference rooms.

Plussat: Great views and great beds

Miinukset: Walls and doors are PAPER-THIN: heard people in their rooms while in the hallway, and heard constant kid noises, screams from the adjacent room Hotel Front Desk needs training in adult resort hospitality and style (ponytails and tattoos do not cut it!).

Plussat: Lots of entertainment and helpful staff

Miinukset: Lack of security pool to watch things over

Plussat: Friendly Staff

Miinukset: Expensive Restaurants

Miinukset: I didn't like the fact the couldn't find my reservation so the gave me a room look like I was in a closet in a corner and the pillows in the room were to smash and very hot

Plussat: Since the moment we arrived to the main Lobby building to get a short park time to do our check in to the last moment we left the building Staff members amazed our family with kindness, respect and commitment to make our stay an outstanding experience. The Signature Grill Restaurant made our visit extraordinary !!!.

Miinukset: Hotel Management should look at opportunities using technology to make the pool area entrance checks little bit more costumer friendly.... The use of Manual printed list with room numbers and names and getting the client to make a line to access the pool area give a sense of inconvenience and kind of demote the entire experience at the hotel. It is prompted to long lines during busy seasons.

Plussat: Beautiful location and great amenities

Miinukset: It was a all really good

Plussat: Great family resort with outdoor al fresco dining. Star filled nights, live music for all. Tex-Mex food. Loved the pool areas, has everything plus a golf course. Excellent staff and service to match!

Miinukset: Nothing !

Plussat: The staff was very professional, and obviously well-trained. Each person presented documents, keys, items with two hands.

Miinukset: The only negatives were that when I checked into my room, there was no shampoo, and I had to request it. The other was that I used my ice bucket twice, and each time, was not cleaned and the plastic bag and water was left for me to deal with.

Plussat: Service!

Miinukset: Pool was closed. I paid for two room so double disappointment

Plussat: Beds/pillows were so comfy. Check in staff were very nice. Poolside servers were awesome (Joey). Workers everywhere were always asking if we needed anything, if we were enjoying our stay. Very kid friendly, our daughter enjoyed the little backpack she was given at check in. Easy check in and out. Valet crew were great.

Miinukset: Glad you clean the pool on the regular, we were bummed the last day of our stay when lower reflection pool was closed. Lazy river was closed and refilling most of the morning. It was hard finding out hours to the restaurants as there were not posted. JW Market hours were not posted outside entrance we asked the host at Signature if she knew when market opened, she said she though 11. We waited along with many others by gate. 11 came and went, we could see workers through gate. Asked them when they opened they did'nt seem to know took her asking several of her coworkers to reply 11:30.

Plussat: It was large with many

Miinukset: Nothing

Plussat: The quiet and cool room!

Miinukset: The coffee could have been better :)

Plussat: The food was a little high priced but with a resort I guess you can expect that. The awesome part about one of the restaurants is that they use fresh herbs from their own gardens. The view from the mountain side rooms was exceptional and can see the waterfall in the distance. From what we can see from the city view side of the resort is that the views from those rooms must be spectacular also. The bath tub was huge! The wife and I will Definately be going back.

Miinukset: Parking distance to room could be better.

Miinukset: The location of my room. I ordered a city view room. I saw a mountain. Disappointed

Plussat: Everything was excellent. Thank you.

Plussat: The food and room were good. The grounds are beautiful even on a 103 degree day!

Miinukset: The hotel is a bit tired in places. Needs a few repairs

Miinukset: small refrigerator which did not work

Plussat: Beautiful location completely immersed in wildlife. Recently updated large rooms. Immaculately clean. Within easy travelling distance of main attractions. Good food.

Plussat: Clean, modern, great service

Plussat: Beautiful views with two great golf courses on the property. The bed was very comfortable.

Plussat: Everything

Miinukset: I enjoy the property.

Plussat: The whole atmosphere is enchanting. I feel so comfortable and happy there.The premises and grounds are beautiful and the lay out inside is customer friendly. The decor of the rooms and overall inside the resort is gorgeous.It has an inviting feel and upscale vibe. We come back once a year for our vacations.

Plussat: nature trails, pool, staff, band, mineral displays and much more were excellent. BUT

Miinukset: Charge for using the computer and after a hefty resort charge. Check out your competition

Plussat: They were very kind! Breakfast was good, coffee outstanding! for below - I want a King Bed next time!

Miinukset: the bed was very soft and hurt my back, air conditioner sounded like rain on a metal roof all night! they didn't vacuum well, found bits of trash on the carpet,not sure how it got in. balcony door knob was very loose, screws almost fell out! Next time a

Plussat: Great location and very clean.

Miinukset: N/A

Miinukset: Building front and facade were undergoing a facelift; the front entrance was a construction zone that customers had to navigate to enter or exit the hotel

Plussat: Good location.

Plussat: Staff was great helped with everything I needed. Breakfast had a good assortment and was good. Convenient location and overall very good hotel.

Miinukset: Bathrooms were dated, and bedroom smelt slightly of smoke even though stated non smoking.

Plussat: Good value. Breakfast had good variety. Comfortable bed. Friendly staff. Shuttle to/from airport.

Miinukset: There was yellow algae in the spa!! Pool was dirty. Cut up fruit was NOT fresh - tasted sour. Maids knocked on my door at 8:30 AM - much too early!

Plussat: Friendly staff, great breakfast which even had pressed juices, airport shuttle and area shuttle (within a 3-mile radius) were both very convenient; wifi was fine

Plussat: Toilet water was clean enough to take a bath in.

Miinukset: No one told me the toilet water was not supposed to be for drinking.

Plussat: Fresh and nice breakfast. Good choices.

Miinukset: The room was really nice although smaller than the Hampton Inn we stayed in the day before. The bathroom needs an update.

Plussat: Perfect location for where we needed to be

Miinukset: Nothing all good,

Plussat: Close to airport

Miinukset: Not many restaurants nearby other than fast food

Plussat: Staff is great. Stay here often.

Miinukset: A/C wasn’t working. Then rain came and cooled room down.

Plussat: Breakfast area was maintain stocked up all through breakfast Time!! Cozy comfort well maintained happy environment!!

Plussat: Friendly staff Great breakfast Pool area

Miinukset: Nothing

Plussat: Easy parking, rooms with full kitchen, clean, healthy options for breakfast, light dinner, wine, and beer offered Monday, Tuesday, Wednesday night (free), and close to freeway.

Miinukset: Many doors to the building don't open as they should so had to walk around the building to find a door that worked. Staff say they will "take a look at it," but don't. Other little maintenance issue. Mattress old and sagging. Gave me back pain.

Plussat: The rooms and staff were fantastic!

Miinukset: n/a

Plussat: Nice bed and kitchenette in room. Close to airport. Clean and orderly.

Miinukset: No good places to eat near by. Only food within walking distance was fast food chains.

Plussat: Rooms are always clean, very spacious. Very helpful staff and a very good breakfast.

Plussat: The gentleman was prompt to help with our problem . and was friendly Who ever the lady that assisted him . she didnt say much but we could of asked for anything and she assited him on how to so it all . it was great

Miinukset: We had some uninnvited guest in our bed and the first girls told us to wait around in the same place for four hours . not cool but we did itchy and uncomfortable

Plussat: The room was spacious and properly equipped plus great breakfast

Miinukset: My mom got a rash after sleeping in the bed plus I was charged 20 extra dollars without notice

Plussat: It was super clean!

Miinukset: The only thing we did not like was the price; everything else was really good.

Plussat: The breakfast was very good and staff was great.

Plussat: Everything

Miinukset: Nothing

Plussat: Great space. Kitchen fully stocked with everything you need, even a dishwasher!

Plussat: Breakfast was excellent. Location was adequate.

Miinukset: Location was far away.

Plussat: Very very clean. Room was very spacious and perfect for business/pleasure.

Miinukset: Children's feet running back and forth in the room above. Perhaps if a person is traveling without kids they could be placed in another part of the hotel.

Plussat: Very friendly and clean

Miinukset: The ac made noise and wasn't cold... a little uncomfortably warm

Miinukset: I was canceled on the day I was to arrive...very disappointed....It sad they except my request and than cancel me.....I realized its not your fault...Arturo b diaz

Plussat: The property was difficult to find, but I liked the privacy and seclusion.

Miinukset: The bed was as hard as a rock.

Plussat: I liked the full kitchen being able to have your own stuff saves some money.

Miinukset: The staff was not very friendly they picked there favorites and looked everywhere wn on us.

Plussat: Clean. Great bed. Staff top notch.

Miinukset: The thermostat would run the AC til to cold and then the heat. The fried egg breakfast things they had were awful. Salsa was good but barely made them tolerable.

Plussat: great resting place

Miinukset: nothing really

Plussat: The room.

Miinukset: There breakfast, especially the potatoes.

Plussat: There was nothing about the whole experience that I liked since I didn't get pass the front desk.

Miinukset: I guess mainly the evening desk clerk. At check-in the clerk told me that I didn't have a reservation and the reservation I showed him was not for their hotel. So I ended up making two reservations that I didn't use but got charged for anyway. So the experience sucked.

Plussat: Location and surrounding amenities!

Miinukset: Staff

Plussat: It was close to freeway , restaurants and easily accessible when hauling s large trailer.

Plussat: Ease and convenience. Centrally located next to many food, gas, coffee, shopping choices.

Plussat: Room was clean andcomfirtable. Breakfast was good and filling.

Miinukset: Price was just a little highz

Plussat: The hotel is well kept and close to the freeway. Cortaro is a bit congested. There is a variety of places to eat and places to shop at.

Miinukset: Wish the gym had a little more to offer. Machines were a little dated and there were only 3. Great little gym for 1 person but if you find yourself staying with more health conscious people, you're going to find yourself waiting for gym time.

Plussat: Location and size of suite

Plussat: I had to run and did not get breakfast.

Miinukset: I heard the phone in lobby till real late. I could hear everything and light around my door.

Plussat: Staff is very efficient. Gym, pool and common areas were really clean. The room was average size but there are plenty of areas in the hotel to hang out, picnic, etc.

Plussat: Good that it changed daily. More than what was needed.

Plussat: Location. Clean

Miinukset: Construction poor quality for being a complete inside.

Plussat: Breakfast was good Hotel was very nice. Could have been a little closer to the freeway.

Miinukset: Could have been closer to the freeway.

Plussat: The room was very nice. Breakfast was good. Amenities were good.

Miinukset: My personal preference (and my husband's) is a very soft pillow, which the rooms didn't have.

Plussat: The receptionist/manager was so gracious and helpful. We had 2 rooms and requested that the rooms be close to each other. It wasn't a problem at all. Also the hotel wasn't huge so it was easy to access the amenities. Parking was plentiful.

Miinukset: The entrance to the hotel, approaching from southbound Oracle Road, is difficult most of the day. It's a bit intimidating. Leaving the property isn't as challenging.

Plussat: clean hotel,friendly staff, best cookies I ever tasted.

Miinukset: eggs at breakfast were tasteless

Plussat: The atmosphere was quite warm and welcoming.

Miinukset: The bed was absolutely one of the worse I’ve experienced.

Plussat: Staff was very kind and helpful

Miinukset: High price for very basic property and amenities. Rooms did not have much ambiance.

Plussat: Very pleased with the whole experience!

Miinukset: N/A

Plussat: Clean, comfortable rooms

Miinukset: Rooms are nice, but property is dated

Plussat: Location

Plussat: Loved the room it was cozy,staff pleasant

Miinukset: Well for the price it was nothing that i will do again i had paid with a card n had no cash or any other funds n upon arrival i was told the pool was not in service,it was my birthday weekend n i had just wanted to relax n swim...i decided to tough it out ,because i couldnt just foot the $ for a bill somewhere else while waiting for refund,next day power went out by no fault of the hotels but i tried to stay away all day till power was restored at around 2 or 3 pm in 103 degree temps,there was a dinner served that evening for those who braved the stay,but i being vegan didnt feel it was any compensation...the staff is pleasant,even in the face of trauma,the hotel ,beautiful,the price was horrendous for no pool ,no power...when i had thought i would stay just one more night i was told 114$for only one more night,mind you i had paid for 2 nights for 2 people at 276$ n the whole time i was in the room myself my husband couldnt make it up till i was ready to leave,yeah no im sorry,i wasnt entirely happy n no way will i pay 99$ a night for just myself,way too much

Miinukset: Pool heater was broken the entire 7 days I spent there, the water in the hot tub was so green I could barely see the bottom of it, soft drink dispenser wasn't working so they put out half filled 2 ltr bottles of warm, flat soda, A/C in the work out room was broken so had to prop open the outside door with a dumbell to get some air, 5 washers and dryers in the laundry were broken..I've spent forty nights in an IHG property so far this year for both business and pleasure, not ANYWHERE near the quality I expect from an IHG property

Plussat: Staff was friendly and it was clean.

Miinukset: Room was extremely hot the first two nights until we ran the air conditioner. There was confusion about the way the reservation was booked.

Miinukset: AC was not working and the only solution was a Fan

Plussat: The movie theatre was very nice. The full breakfast was also nice. Also the kitchenette was the seller. The staff Joanna was perfect. We loved her very much.

Miinukset: We expected to have access to the pool which was the reason for our vacation to begin with. That was extremely disappointing. We were able to use someone else's pool but we should have been told from the beginning.

Plussat: We were a little nervous because it was our first trip with our family pet ! Staff was friendly , rooms were exceptional, everything was great ! I would suggest though to have either bacon or sausage for the breakfast aspect , but overall great value , great location and great comfort !!

Miinukset: The breakfast choices

Plussat: It was all perfect. Would definitely stay there again

Plussat: Everything

Miinukset: Nothing

Plussat: Everything!

Miinukset: Breakfast could've been better

Plussat: The rooms were very clean and it was quiet. Staff was friendly.

Miinukset: The hot tub was green and had garbage in the bottom. Several other guests at the pool also complained and nothing was done. Not explanation on what was going on. The staff just say ok I’ll let them know...

Plussat: Location

Miinukset: Room was dirty....stove broken...found pills in room and leftover belongings from previous guests. Disgusting. Shampoo, conditioner, and bath bottles were empty.

Plussat: Location

Miinukset: Fire alarm goes off in the middle of the night. We all evacuate for 30 or so minutes and the front desk person was very rude about a late checkout because of the situation! I waited 15 minutes when I arrived to even be acknowledged to check in.

Plussat: The kids enjoyed the Pool area and basketball courtyard, Great location to shopping and entertainment.

Plussat: Location and staff.

Plussat: Hotel was clean and the staff was super friendly. Complimentary breakfast was a bonus.

Miinukset: Everything was great except the queen size bed.

Plussat: The staff was very friendly.

Plussat: Comfortable and spacy rooms. Kind and helpfull staff. Good breakfast if U know what average American hotel breakfast means in comparison with the European one. Will definitely book again next year.

Plussat: It was close to the Hospital & served breakfast

Plussat: Nice big room and great breakfast buffet

Miinukset: Had to walk thru outdoor courtyard to get from room to lobby and breakfast.

Plussat: Breakfast was not stocked with butter and other basics

Plussat: Excellent overall

Miinukset: All good!!

Plussat: The place is quiet, clean and nice. They also provide nice breakfast.

Miinukset: The period that I stayed was quite pricy, but it was because of the quite peak season.

Plussat: Room was nice and clean.

Miinukset: The room service could have been better, The breakfast was served 1 hour later than scheduled time, coffee was not served. When we complained there was no apology but the charges for breakfast were reversed. We wanted our breakfast to be delivered earlier than scheduled time but for one and half hour room service did not answer phone.

Plussat: Pool, casino, restaurants.

Miinukset: The outdoor pool bar has steps and is not wheelchair accessible.

Plussat: Other the check out guy, the rest of the staff was great. The place was clean.

Miinukset: The check out guy wasnt very pleasant. He acted like he wasnt happy to be there and by doing his job he was doing the customers a favor.

Plussat: Excellent pool and restaurant choices. Very nice Casino part of the complex. Highly recommended.

Miinukset: Nothing I can think of.

Plussat: Liked the various reasonably priced food places onsite (including ice cream!), though some of the food needed a touch of salt; room was pretty and comfortable, even had a couch for extra seating; lots of TV channels; wifi was fine.

Miinukset: The location is out of the way with limited bus services, so need to plan accordingly.

Plussat: New facility

Miinukset: Every thing was great.

Plussat: We loved our stay

Plussat: For a casino hotel it was so clean and quiet. Staff was kind and accommodating.

Miinukset: It was all great

Miinukset: All the coffee is dark roast

Plussat: THe pool

Miinukset: Something more to do at the facility

Plussat: Alyssa at Check-in was pleasant

Miinukset: I asked the front desk clerk ( Joel) about late check out and he very forcefully informed me that “ 15 minutes past 11:00 and my CC will be charged $25.” He was abrupt and not friendly.

Plussat: Clean Walk in shower Spacious room

Miinukset: Room service closes early I asked for extra towels in advance and that didnt happen

Plussat: Property is really clean, everything looks like new, the staff was really nice all the time and as close to the airport as possible. The WiFi was solid at good speeds

Plussat: Closeness to airport

Miinukset: Cleanliness

Plussat: Location nearby the airport : very convenient if you have to pick up someone late in the evening. Confortable and large room. Good included breakfast

Miinukset: Nothing !

Miinukset: Not enough hot water for showers

Plussat: All good.

Miinukset: All good.

Plussat: Great room, space, and comfortable beds and allowed our pets to stay with us.

Miinukset: Wasnt too fond of their bathroom door. It was modern style and did not have a lock for privacy. There also was a broken lamp in our room but reported it immediately.

Plussat: breakfast was amazing. lots of variety to choose from and was well stocked during the morning. very fresh items.

Plussat: Front Office Manager and team exceptionally helpful!

Miinukset: NA

Plussat: The remodeling of the rooms is cozy yet built for business needs

Miinukset: The toilet wasn’t cleaned thoroughly. I only stayed the one night of I would have complained.

Plussat: Convenient location

Miinukset: Walls were a little thin, we could hear our neighbors pretty clearly

Plussat: The staff was very pleasant the lady that greeted us Friday evening was superb. Breakfast was nice lobby was nice looking. Rooms comfortable

Miinukset: Pool closes

Plussat: Breakfast hours should run longer.

Miinukset: Room hair dryer burned out.