Phu Quoc hotellia

Plussat: I always enjoy reading lengthy, descriptive reviews that truly give me a feel for what I am getting myself into—so, here is my best attempt. Complimentary Hotel Shuttle: After a short 1 hour flight from Ho Chi Minh, my boyfriend and I arrived in Phu Quoc(we were told it’s pronounced “fu cook”). When we hopped off the plane we were immediately greeted by a very kind staff member who showed us to the shuttle. As soon as we buckled up they handed us each an ice cold water bottle, which was welcomed in the 80° F weather. Arrival: After a quick 5 minute drive, we arrived to the hotel. Which, let me just tell you, blew our minds. It was so beautiful, clean and the architecture so modern. The staff all greeted us with a warm welcome and delicious complimentary drinks! They asked us if we had any food allergies, to which we informed them we were both lactose intolerant. Then we went up to our 3rd floor room! Our room: It overlooked the ocean, and had an arming bathtub with a window you could open so you could have the sea view. There was welcome snacks for us in the room as well. The room looked just like the pictures, if not better. Breakfast: Okay, so here is where they really went above and beyond! They have this giant buffet, which is nothing like normal buffets—it is elegant and plentiful. They have a serve yourself waffle/crepes/pancake station, but since those things are normally cooked with milk my boyfriend and I were bummed. So instead, we filled up on fresh squeezed orange juice, bacon, dragon fruit, papaya, and made to order eggs. To our surprise, without us asking anything they came to our table with crepes and waffles made with soy milk! None of the other places we have been to on our Asia trip had been so accommodating, so you can see why this made us so happy. The pool: My boyfriend and I woke up each morning, had breakfast, then explored the city for a few hours.

Plussat: The restaurants served very good food, not only the local but the Italian was great. The staff were amazing and very accommodating. There were little presents left around for us. The bar is so beautiful

Plussat: Very nice staff, beautiful place, great swimming pool, good restaurants. Definitely recommend it!

Miinukset: Not very flexible with check out time

Plussat: Staff and every thing are OK. Meals are good.

Miinukset: The password for WIFI is long and clumsy. It should be short and simple. Ideally one time of WIFI registration for the whole time that someone staying in the premise.

Plussat: All the best !! Very very recommended resort in Phu Quoc. Thank to Mr Jeevan Thomas and team making our anniversary stay unforgettable.

Miinukset: Nothing

Plussat: Excellent hospitality.

Plussat: The breakfast was exceptional with a lot of choices and had great seating/view too. The pool and beach area staff were extremely helpful and quick. The rooms and corridors were beautiful! The staff at the reception was very helpful and recommended restaurants, excursions and booked them for us too. They upgraded us to a nicer room free of cost and we also requested them to change the dates of our booking (non-refundable booking) very last minute due to flight issues (With the help of booking.com) they showed their hospitality and exceeded our expectations without charging us the penalty!

Miinukset: We were not given a late check-out till 2 pm instead of 12 as they were fully booked which is understandable i guess but then they let us use their facilities till our flight time at 8 pm!

Plussat: Siisti, rauhallinen ja rentouttava tunnelma. Ranta ja uima-allasalue hyvin hoidettuja. Aamupala monipuolinen ja laadukas. Villat siistejä ja kaikki tarpeellinen löytyi, joskaan ei erityisen tilavia.

Miinukset: Ravintolat ja palvelut kalliita suhteessa Phu Quocin hintatasoon. Aktiviteettaja olisi voinut olla enemmänkin.

Plussat: the most beautiful resort in phu quoc

Plussat: Sijainti, palvelu, henkilökunta, hotellin ravintolat ja aamiainen mahtava. Kaikki toimii niin kuin pitää !! Ei mitään huonoa sanottavaa.

Plussat: I loved everything from its location, staff, food, facilities and environment. The staff was always friendly and met your needs, quick on replies such as emails, there is a private car just to take you around the island for 4-8hrs at a reasonable price, room was clean and overall the team does a great job in making you feel at home and comfortable

Miinukset: I wish I could of stayed longer!

Plussat: Overall excelent. The beach was not perfectly clean, but not as dirty as expected from the comments.

Miinukset: Hell expensive plain water on the dinner (when watter botles were free all the time)

Plussat: Location, gardens, staff and service all perfect. The room was fantastic, the mattress was so comfortable. Only wish we'd found it earlier and had more time to stay.

Plussat: The Beach is very beautiful. Staff and Breakfast is amazing. We will be back in next year. Highly recommend. Perfect

Plussat: Wonderful staff - so friendly and helpful. Room was lovely, clean and spacious and only 20 yards from the beach but if it rained as just sat on the veranda and watched the sea. Bed was very comfortable. There was a band on each night we were there - except Sunday - singing all the old favourites- who we enjoyed listening to. The landscaped gardens were beautiful and personally I thought it so much better than Mango Bay. The breakfast was exceptional with plenty of choice and an egg chef though remember you are not in England so don't expect the same style of bacon etc.

Miinukset: The bar shut at 10 pm each night which I thought was a bit early but in fairness you could ask for several bottles of beer and they would bring them to you in a cool box full of ice. The food wasn't as good as Mango Bay and when we were there in the middle of September the choice was limited but it was perfectly acceptable and cheaper than Mango Bay. We ate there 4 nights out of 6.

Plussat: The room was clean and comfortable, breakfast buffet was good and with good variety, pick up and drop off free service was useful, wifi was working fine. The hotel is located on a really beautiful beach, the place was calm and relaxing and the staff very kind. Services were good (we rented a motorbike for 150k per day, they helped us booking a ferry and a scuba diving trip and everything worked fine). The restaurant and the bar offered good food and drinks. Great place to stay, I would reccomend it for a relaxing holiday

Miinukset: There was a bit of rubbish on the beautiful beach

Plussat: The staff were friendly and went out of their way to help, a free shuttle was included to and from the airport, they made me a special breakfast due to my dietary limitations and all staff were welcoming.

Miinukset: Would be great if had a pool! It was a little difficult to walk around the neighbourhood at night as was no street lighting and lots of stray dogs. The breakfast was good but the lunch wasn't- a vegetable curry which was mainly liquid with some undercooked veg and no tofu.

Plussat: Value for money was exemplary at Coco Palm. The staff were so kind, superb breakfast (delicious omelette a), best beach in Phu Quoc, comfortable beds and great pillows. I feel so good after my stay here!! Thank you

Plussat: Everything is really Amazing. We indeed enjoy it here so much. I think this place will give you awesome experience.

Miinukset: Everything is perfect. Nothing to complaint

Plussat: The service was outstanding, especially Dien from front desk

Miinukset: Breakfast

Plussat: Discovered Coco Palm resort after a disappointing experience at Mango Bay resort at sunset . Booked a room for the following day and from the attentive staff especially Huyen at reception who gave me a free upgrade to the spotlessly clean room , comfortable bed and silent nights sleep . I’d have no hesitation in recommending Coco Palm to anyone who wants access to a great beach ,calm shallow water and great service . Breakfast was “Rât Ngon “ 10/10

Plussat: Very nice place, the bungalows are amazing and perfectly clean. The staff is very kind and helpful. The Spa is very nice.

Miinukset: The food didn't meet the expectations for such a beautiful hotel. Poor choice (ok it was not high season) but most of all not well executed, we travelled 2 weeks around vietnam and we always ate better than here.

Plussat: Green Bay Resort was very special. The complex is really well designed and built. The little things count, e.g. excellent wifi throughout including on the beach, cable/Netflix tv, great water pressure. All the little things that can frustrate during a holiday but at Green Bay they were all taken care of. A lot of thought went into developing the resort. Staff were excellent and really well trained, very friendly and helpful. Breakfast was amazing, so much variety and quality product. Free pick-up from and return to airport much appreciated. We would like very much to return. Congratulations management and staff of Green Bay Resort, FIVE STARS PLUS.

Miinukset: There was nothing to dislike. It was wonderful.

Plussat: They gave me a cake for our anniversary.

Miinukset: My wife and I both got sick from our private pool. Everything was overpriced and the service was so extremely SLOW! It took them over an hour to make a salad. The refrigerator does not really keep things cool and the keycard is the only thing that gives power to the room so you will go out for the day and come back to a scorching hot room. Again I can not over emphasize how slow the service was, even for just a beer they took over 10 minutes. It was a waste of money. They had a special promotion on spa treatment for 30% off then tried to say my wife's treatment didnt qualify for a discount after. They also did a horrible job on her nails it looked like a 5 year old painted them and the paint just chipped off within a day anyways. My bed sheets also smelled like cigarettes.

Plussat: The staff were incredibly friendly, hardworking and attentive. This is our second stay at Green Bay and we would highly recommend it, particularly for couples

Miinukset: They use to have a separate lunch and dinner menu, now they have one menu.

Plussat: It is a wonderful quiet resort, that has all you could ask for.

Miinukset: It would be cool if the restaurant would have more vegetarian options. But there was always the possibilty to change the dish to a vegetarian version.

Plussat: Garden and grounds are lovely, enjoyed the garden view bungalows with their privacy, spacious room, balcony, indoor and outdoor bathroom and very comfortable big bed. Staff were pleasant, attentive and always helpful. Massage at the Spa was excellent in a private, outdoor garden setting with a slight breeze which was great.

Miinukset: Limited to only one restaurant as the other was being renovated. There were some inaccurate meal descriptions in English on the menu

Plussat: Amazing place and service. We love it! Highly recommend it!

Miinukset: All hood

Plussat: Laadukas,uusi hotelli keskellä viidakkoa. Siisti,tilava bungalow.Ystävällinen henkilökunta,runsas ja laadukas aamiaisbuffet.

Miinukset: Hotellin lähistöllä ei ole oikein mitään,joten ruokailut tapahtuvat hotellialueella. Hinnat ovatkin sitten korkeammat saaren yleiseen hintatasoon verrattuna.

Plussat: Beautiful Homes, very clean, nice personell with good English skills, relaxing, quiet

Miinukset: Very high prices in the restaurant (3-5 times normal Vietnamese prices)

Plussat: Great sea views from the room.

Plussat: Aamiainen hyvä ja terveellinen, Spice Housen ruoka erinoimaista. Joogatunnit ihania ja osallistuminen tunneille vaivatonta. Myös hotellin hieronta laadukas ja henkilökunta ystävällistä.

Plussat: I loved the location, the gardens and of course the pool which overlooks the beach. Food was amazing and the free cocktail everyday was a nice plus.

Miinukset: Nothing

Plussat: The property was perfectly situated for anyone visiting Phu Quoc. The rooms, cottages and the apartment that we were upgraded to were just fantastic with all the comforts of home. Beds were a delight to sleep in as most beds in Asia can be pretty hard. The pool and dining area were both well situated right near the beach and the only big decision you had to make after a scrumptious breakfast was whether to swim in the pool first or walk a steps and swim in the clean beach water. Food at the property was superb all of the time, whether it was breakfast, a snack, lunch or dinner with a great choice of food styles.

Miinukset: Nothing- would highly recommend this resort to anyone.

Miinukset: I would recommend Cassia to everyone. One of the best places I've stayed at. Just super

Plussat: Outside shower Proximity to clean beach Choice of 3 pools Beautiful gardens

Miinukset: Always the use of too much plastic water bottles as all through Asia

Plussat: the location

Miinukset: too dark inside

Plussat: The staff are all so friendly and were very accommodating throughout our stay. When our aircon broke we were moved to another room striaght away.

Plussat: I had amazing week in this hotel. It is a bit more expensive compared to other hotels around. Yoga classes by Sasha were very relaxing, and all the other staff was also very friendly and helpful

Miinukset: -

Plussat: There is various food to choose in your breakfast and all are very delicious. The staff there are all very friendly and they will help you whenever you need. You can also rent a motorcycle there with 10usd/4 hrs. The location is good, very closed to the Duong Dong Town center and night market.

Plussat: Tilavat, viihtyisät huoneet. Ihana ranta. Kolme uima-allasta, lapsemme viihtyi näissä :) Herkullinen aamiainen. Superystävällinen henkilökunta. Lähellä paljon kivoja ravintoloita. Hotellin oma ravintola ja rantabaari myös todella hyviä. Ilmaiset cocktailit iltapäivisin, ja lapsille tietysti mocktailit

Plussat: Everything beautiful place

Miinukset: Very pretty cottage & garden’s

Plussat: Most impressive view is sunset when you swim in front pool. Even during our national day holiday, it’s not crowded at all. Definitely will spend more vacations there in future as three hours flight is perfect for a relaxing long weekend.

Miinukset: Hotel and the beach are kind of too dark when you expect to enjoy some night view from the balcony restaurant on top floor.

Plussat: Love the pool! Have private beach, very cozy! Can’t hear enough the sound of the waves and just love the sea breeze so much. Great experience!

Miinukset: Nothing

Miinukset: Fantastic food and service. I couldn't fault this hotel. Brilliant kids club for the kids

Plussat: nothing around the hotel. however hotel facilities was great ,food was excellent and all staffs are very friendly. It was fantastic stay with my family.

Miinukset: the location is poor.

Plussat: Very friendly staff in Club InterContinental. The food was great and the service, excellent. Room was exceedingly comfortable with very good bed.

Miinukset: The spa was average. I would expect stronger hands and more experienced staff, given the brand of the resort and the Spa.

Plussat: Vietnamilaiset asiakaspalvelijat olivat ystävällisiä ja aidosti kiinnostuneita asiakkaiden hyvinvoinnista. Vietnamissa yleensäkin ihmiset olivat ystävällisiä ja auttavaisia.

Miinukset: Alueen rannat ovat erittäin roskaisia. Käytännössä jätteet ajautuvat rantaan ja estävät uimisen luonnonrannoilla.

Plussat: Staff

Miinukset: Nothing

Plussat: Such a stunning resort! The staff are super helpful, the breakfast buffet is amazing so much selection!! The rooms are very spacious and comfortable.

Plussat: One of my favourite hotels. Thank you Intercontinental Hotel Group for the amazing upgrade. We left feeling so relaxed and we will definitely be coming back.

Miinukset: The hotel and staff met all expectations

Plussat: We had an excellent 5 night stay here at the end of our 3 week trip across Vietnam and it was the perfect end to our trip! We stayed in a Club Intercontinental room which was worth it for the breakfast, afternoon, canapés & evening drinks included...we also ended up with the club pool to ourselves each day!! Wonderful, attentive & friendly staff, delicious food & cocktails and a wonderful resort! We also had an excellent, spacious sea view room!

Plussat: Absolutely faultless service and the hotel and facilities were amazing. As a solo traveller the staff took interest and looked after me so well.

Plussat: Customer service is phenomenal. The staff at this hotel were top notch and went way beyond expectations. They actively engaged asking how our stay was going, if there is anything additional they could do to make it better. We felt as if we were surrounded by friends because they learned our names, we learned about their families and where they were from. It was incredible. The kids club was also amazing, they have different areas built around child development even a sensory play area! Even at breakfast there was a kids play area and a staff attending, I have never seen a hotel do that before and we all know parents need help with little attention spans at breakfast. Great idea!

Plussat: Stunning location, and even out of season we didn’t need to leave the resort. Lots of little extras from champagne and fruit to mark our anniversary. Excellent food too

Miinukset: Daily room cleaning took place quite late

Plussat: Absolutely stunning - one of the nicest places I’ve stayed. Right on the beach with an infinity pool that gives a gorgeous setting to watch the sunset. Food was also top notch and the breakfast selection is great! The rooms are gorgeous with the outdoor shower and bath.

Miinukset: NA

Plussat: Location was awsome. Staff very nice. Very helpful.

Miinukset: Everything was great really. Though if i had to come up with something i would say the italian items on the menu that we had were not memorable.

Plussat: Amazing view from our room and all the staff were super friendly. The resort had an amazing set up and layout with the pool and beach front location.

Miinukset: The sliding door to go out was super heavy and was a struggle to open and close every time and the toilet had a bit of a smell to it.

Plussat: Very good front desk (Loan), and one guy front desk (forgot name) even answered my emergency electricity problem during midnight 1am. Also, the 2 trainees at breakfast restaurant were very attentive and friendly. Lots of breakfast choices. Price of the dinner at in-house restaurant is reasonable. Infinity Pool is great. Free non-motorized sports (canoe and snorkeling) also another plus points. The beach in front of our villa is superb!! Clean beach and very good sports staffs. Water drinks in room also enough, thanks to great housekeeping team. Spacious bed (I travel with my 2 kids), and spacious room+shower area. Overall very good hotel.

Miinukset: Location of the hotel is a bit remote (with some difficulties buying some groceries if you want to walk around). Chargeable drinks and food inside the room should be more reasonable priced. Pool closed at 6pm, way too early. Maybe can consider to open till 7pm.

Plussat: exclusive beach, spacious area, eco friendly resort

Miinukset: shower booth is hard to open, diffucult to adjust water temperature

Plussat: Good breakfast

Miinukset: Swimming pool that should be ready days before (as announced on the site) wasn´t ready... As the sea condition didn´t allow access to the sea, the swimming pool increase importance and the deception…

Plussat: Very nice pool. The staff was great. Breakfast was first class. Everything was well maintained and CLEAN.

Miinukset: Pool hours 6:00 PM is way too early to close the pool. The wood walk could be dangerous for older guest. I purchased a fan to help support the AC.

Plussat: Tuoreet hedelmät ja mehu aamiaisella oli taivaallisia!

Plussat: Loved the ocean fronted room, was very lovely with sunken bath on the decking. The restaurant produces lovely meals and the staff go the extra mile to make your stay that little more enjoyable. Was nice to stay in a high quality resort that didn’t have a massive conglomerate feel to it.

Miinukset: We stayed during the wet season so we weren’t able to swim in the ocean as it was far too rough. Plus the pool was being repaired at the time so we couldn’t swim. We were compensated by the property for the inconvenience of the pool.

Plussat: The room was clean and comfortable and our bungalow was just a few steps away from the beach. The staff was nice and we had a very pleasant stay.

Miinukset: The beach was clean but the ocean not so much. Honestly, I don't think this has anything to do with the property, I even saw some staff cleaning the shore during our stay. However, I felt it was a bit of a pity.

Plussat: Kaunis hotellialue

Miinukset: Viereisen rannan äänekäs musiikki häiritsevää

Plussat: Everything was wonderful. The location, the accommodation, breakfast was amazing and the staff wonderful in every way. Total relaxation!

Miinukset: The drive from the airport was a little bit long due to the poor road state caused by a lot of construction activities en route

Plussat: The food was fresh, delicious and very well-priced. Staff very helpful and friendly. A small, family-run resort that offers so much more than the big flashy resorts that are popping up on the island.

Plussat: The place is just beautiful and the staff are super nice!

Miinukset: The hotel is very overpriced, comparing to the rest of the resort, it costs segnifcliy more and for no reason. (I was before at cocopalm resort which was cheaper and a lot better) There is nothing! Around the resort, all the road are in constructions around, very far from anything to do, no resturunt no nothing. If you are staying there the only thing you have to do or eat is in the resort. The resturent is overpriced and not that good, it's not bad but not great, surly doesn't worth the money. The shower is or crazy hot or cold, it takes few minutes to get to normal heat. I don't understand how there is only good reviews here. Even the motorbike renting place outside the resort is double the price!

Plussat: Very friendly and helpful staff. Good cooking. Quiet and cozy place.

Plussat: ... great atmosphere, warm welcome, the manager was always there to see if everything is fine, wonderful roomes, great food in the restaurant, pool in the garden made for having chilled days, it was great there and with the little peppercorn gift at the end we will remember our great days there

Plussat: Quiet, friendly staff, good food

Miinukset: Rocky shore, pool very small

Plussat: Staff were so friendly and helpful. Happy hour free drinks between 4 and 5pm. Very good onsite restaurant.

Miinukset: Its not that I didn't like it but they don't need to replace beach and bath towels everyday. (I said to them when I saw the cleaner not to bother on the day I saw them go to do so.

Plussat: Loistava! Sijainti täydellinen. Päättyvän tien varressa ja kävelymatkan päässä todella hyvästä hiekkarannasta. Vastapäätä kauppa ja alueella paljon ravintoloita sekä hedelmä(-mehu)kojuja. Ikkunaton ja terassiton huone ei haitannut yhtään sillä allasalueilla oli aina hyvin tilaa ja rauhallista.

Miinukset: Aamiainen: ei tarpeeksi lämpimiä vaihtoehtoja kasvissyöjälle. Mutta muuten oli tosi hyvin kaikkea.

Plussat: Super friendly staff who almost all spoke English. Fast WiFi everywhere and air con could be left on while I was out. Large selection for breakfast and clear, tasty dinner menus.

Plussat: Viihtyisä piha-alue, kiva uima-allas. Altaan vesi oli varmaan luokkaa 30 astetta lämmintä (maaliskuu). Merivesi oli myös noin 27-30 asteista. Huoneet olivat siistejä, sängyt hyvät ja hyttysverkko toimiva. Ilmastointi ja jääkaappi ym. toimivat hyvin. Alue oli hiljaista ja huoneisiin ei kantautunut mitään ääniä. Sijaintioli hyvä ja 5min kävelyn päässä oikein hieno ja siisti ranta. Oli melkein saaren paras ranta. Hinnat olivat hyvät ja oikein hinnoiteltu verrattuna moneen muuhun. Aamupala perushyvä yleiseen tasoon. Henkilökunta avuliasta. Varasimme skootterin respasta (6€ päivä). Varasimme myös hotellilta eteläisten saarien päiväretken joka oli hyvä. Taksi maksoi n. 100k VND eli n. 4€ suunta iltamarkkinoille kaupunkiin. Tätä majoitusta on helppo suositella, oli reissumme parhaimpia (5 hotellia 3 viikon aikana).

Miinukset: Henkilökohtaisesti en pitänyt siitä, että alueella on niin paljon venäläisiä ja moni putiikkikin on venäläisvaltaisia.

Plussat: The property is well maintained, comfortable, great bed and just a 7-8 minute walk to the beach

Miinukset: It was 7-8 minute walk to the beach

Plussat: Good and excellent place to stay

Plussat: Staff are very helpful and cheerful. They make your holiday amazing and unforgettable. Highly recommend this resort to adult family cos resort facility is less accommodating little kids.

Plussat: The room was very nice and spacious. They presented the room nicely w. Flowers and towel art upon our arrival because it was our honeymoon. There was 2 pool which everyone can use, free buffet breakfast. The staff was very helpful with everything.

Miinukset: There were ants in our room. The location is a 20min scooter ride from the duong dong which is the nearest city center. If you don't rent a scooter getting around Phu quoc will be expensive. The beach thats 1 km away was very dirty but turns out it's one of the cleaners beaches in all of Phu quoc because Sao Beach the most popular beach was much worse.

Plussat: Good location , nice hotel and staff

Plussat: Very good english, nice bikes for exploring surroundings or ride to the beach.

Miinukset: Cant put toilet paper in the toilet.. Had to put it in the rubbish bin. No aircon in the bathroom.

Plussat: The room exceeded my expectations. Staff if friendly. The view is beautiful

Miinukset: Nothing

Plussat: Room very comfortable and spacious,so grateful the staff upgrade our room from deluxe to premium without paying extra,staff very friendly and service very good.the breakfast very good and lot of choice.the hotel provide free bycicle,got two beautiful swimming pool,we like the hotel very much.

Miinukset: Non

Plussat: Clean ad very nice staff

Miinukset: Far away from point of interest

Plussat: The staff were attentive and the facilities were good. The gym is a bit small but adequate enough for a one week stay. The spa was also good but don't expect 5 star spa experience as the massages/therapy experience on offer can differ wiildly depending on which person is providing the massage/treatment. Overall not a bad choice and decent value for money but just realiaww that you will be at the other end of the Island away from most other resorts and restaurants

Miinukset: The hotel was very far out from other hotels and restaurant. This would not be an issue if the food and food choice was better but unfortunately it was lacking in quality. We were also told at the time of check in that they could not up grade us immediately as the typhoon had destroyed some of the villa's. This was not a big issue but we did expect to be told about a possible up grade during our stay but they never bothered to update us!

Miinukset: Food could have been better

Plussat: We loved everything! It was a perfect vecation.

Miinukset: It was a bit far from the center but it didn't really matter since it's such a perfecr place.

Plussat: The facilities are beautiful and well maintained, very peaceful and you can easily feel like you are alone in the resort. The rooms are amazing and very high standard, super comfy beds, the pool is very fun, the beach is clean and gorgeous. The Spa treatments are also nice, but at some point we preferred to just stay at the pool and the beach all day. Also, great food in breakfast and in the hotel restaurants.

Miinukset: 1. Extreme prices inside the resort and being a captive audience: For any service that isn't included in the room rate, you will be charged with over the top prices. Laundry, renting a bike, and food and drinks outside of breakfast will be outrageously expensive. Also, when they show you the prices, it doesn't include taxes (15%)! We have been in Vietnam for 3 weeks and in 7 hotels, and in plenty of restaurants, and all of them presented the final prices in the menu, and there were no surprises.This gives a bad vibe during the stay, like they are taking advantage of you being isolated, and use unfriendly practices to extract as much money as possible during your stay. 2. The communication with the staff: So for the price you are paying, we expected to have no communication issues with the staff, but unfortunately many of them that you have to interact with on a daily basis, have a bad English. This can be frustrating, and is not expected in a high-end resort that is aimed to provide service to international tourists.

Plussat: Exceptional customer servives

Plussat: Superb facilities and professional friendly service in a stunning location.

Plussat: The resort was fantastic ! Had all the necessary facilities for a good well being holiday . The pools in the villas were awesome and clean, the room were huge and well furnished and equipped , the SPA was out of this world. The service was excellent ! Shout out to Darry the manager who was so accommodating and very responsive to customer requests . He went out of the way to make our stay fantastic . Joerge, was also very good in providing us good insights of Phu Quoc and what we should know as tourists . Keep up the good work Fusionsitas.

Miinukset: Nothing

Plussat: We absolutely loved the garden pool villa, which had a good sized private pool and lush compound with lots of space for relaxing and lounging in the sun, a very comfortable bed and spacious bathroom, even a TV on a swivel so you could watch TV while enjoying the sunken bathtub! The ID is modern and tasteful throughout the hotel and room. The breakfast buffet spread at The Secret Garden was good and the "anytime anywhere" breakfast was a nice touch. While the restaurant and bar menus were quite limited, the quality of F&B was sufficient/met expectations. From the reviews I had expected the common facilities and beach etc to be very far from the villas, but in fact everything was within a very comfortable walking distance and we never had to use the buggy Overall it was a very enjoyable stay and we were very happy with the service and facilities.

Miinukset: Only complaint was that the pillows were way too soft (I ended up sleeping on the firmer pillow from the couch), and the room lacked a full-length mirror.

Plussat: The premises are deliciously quaint with remarkable grounds very well kept and most attentive and professional staff. The Spa is worth the detour where the atmosphere adds charm to our pampering. The free airport transfers are a most-appreciated delicate attention.

Miinukset: I would only recommend that guests be provided with an easy-to-read card for taxis indicating --in Vietnamese-- the exact location and providing a map. Such would avoid difficult discussions with drivers hardly English-speaking and not always aware of addresses.

Plussat: Great hotel with a nice beach and beautiful gardens. Staff can't do enough to help you. In a good location near to town and surrounded by bars and restaurants.

Plussat: Lovely rooms and staff

Miinukset: Swimming pool turned your hari green and the sea was so full of ocean waste. Not like I remember form 10 years ago either.

Plussat: Breakfast was great - all you need and lovely breakfast area Staff and house is super - will return

Plussat: Erittäin hyvä palvelu ja ihana hotelli. Beach front villa myös aivan ihana. Ilmainen kuljetus Sao Beachille kiva myös.

Miinukset: Hotellin sijainti ei hyvä vilkkaalla alueella/ Long Beachillä. Mutta hotelli itsessään korvasi sijainnin puutteita :)

Plussat: From the moment we stepped off the plane it was a wonderful, magical experience. The staff, property, amenities & grounds were fantastic. Beautiful rooms and great bathroom amenities. Really a special place.

Plussat: Excellent location, beach, Food, drinks, staff - there is nothing that could be done better!

Plussat: La Veranda is a beautiful Colonial style hotel with lush gardens, stunning ocean views and an all round relaxing feel to it. Coming back into the resort from the outside world seems like coming home. The staff are very attentive and nothing is too much. One of my favourite things about La Veranda is sitting on the Veranda watching the view change at different times of the day. Sunset in particular. The food at Peppertree was wonder and a short walk down the beach to Spice House is nice thing to do. A must is seafood at the night market, it is cheap, chaotic and fun. All in all it is a wonderful place to stay and is my second time in 4 months. I will be a regular. Thank you Marshall, you have a great team.

Plussat: I enjoyed the view form the terrace, and the peaceful balcony. the hotel is closed to the beach and the service is good.

Miinukset: Mosquito repellant was not available. and there are mosquito everywhere as there s a tropical garden.

Plussat: Everything, staff and service were extraordinary, amazing view for the breakfast, convenient location.

Miinukset: The weather was the only that we were not fond of. August is not the best time to visit Phu Quoc.

Plussat: Modern and well appointed villas, worthy of 5 star resort.

Miinukset: Safari and Vinpearlsnd attraction was too much to take up in one day. We went to Safari first by the time we got to Vinpearlsnd water attractions, we had about 15minutes before it closed. We would like to see the combo package to be taken across two days.

Plussat: Everything

Miinukset: Need more choices of restaurants and wide menu for room service!

Plussat: lovely beach

Plussat: Environment, green , friendly

Miinukset: Staffs communication is poor, most staffs don’t speak English, hard to communicate

Plussat: Staffs are nice, supportive and polite. They are customer oriented.

Miinukset: Foods are so bad. Cleaniness is bad. Many pests died in our villa due to pesticides. Rooms are new but full of paint smells. And they took pictures of our faces for recognition, we asked them to delete the pictures for the privacy of our recognition but they did not delete.

Plussat: The room is exactly how it looks like on the picture. The room is big and clean.

Miinukset: The staff asked us about the transportation to the airport more than 3 times, and it took us more than three times for calling for room services. The internal information flow needs to be improved.

Plussat: Bangalow

Miinukset: Jelly fishes in water stinging children and myself, broken plastic pool drains cutting wife’s foot

Plussat: It was so luxurious, everything was amazing. We loved our butler Phu Truong. He was so genuine and always happy to serve. We felt so pampered and Phu Truong was the bonus on top of a perfect holiday.

Miinukset: The plumbing in our bathrooms smelt off. We ate pizza at the a la cartel restaurant and the sausage was not nice, and I felt abit sick afterwards.

Plussat: Good service

Miinukset: View

Plussat: Great location and facilities for families with children

Plussat: Nice room , holiday very nice ...

Miinukset: Very far way to night market

Plussat: Spacious bedrooms and bathrooms. Clean, nice grounds, nice clean swimming pool. The gazebos and seating near the beach is nice. The free transport for stay of more than 4 nights. Free use of the bicycles and kayaks Good corals and fishes immediately on the beach and continuing on to the east/right for as far as you can snorkel. Satellite TV channels in English for the rainy days during the monsoon

Miinukset: Restaurant and overall staff communication (except receptionist) was extremely difficult. Poor water visibility - it's the monsoon season, can't be helped

Plussat: Location very secluded, beautiful beach, excellent food, Good beds

Miinukset: Staff at reception could have been much friendlier, very very limited English and lack of interest in guests. Other then that excellent stay!

Plussat: In the quieter part of Phu Quoc - away from all the tourists. Lovely pool and great beach for kids! They even clean your room twice a day. HUGE breakfast which included fresh juice/smoothie/tea/coffee, cereal, yoghurt, fresh fruit, toast, pancakes, waffles, English breakfast/ Vietnamese noodles. We had to order less because we could not finish our breakfast. Staff were lovely too!

Miinukset: Nothing!

Plussat: This place is just wonderfull:) beautiful area, clean room, gold beach, very tasty breakfests. You can use all snorkeling equipment for free, also kayaks.

Miinukset: The only minus is the fact that the personel in a restaurant do not spea english- what is funny sometimes, but...

Plussat: Stayed as got recommended by a friend, which is not letting me down at all. I’ve got free upgrade to Pool Front Deluxe Room. They provided excellent A La Carte breakfast. Tranquil natural surroundings are definitely a bonus. Polite and attentive staff. Not much time to use all the service this time but will be back in the future.

Miinukset: None that I know of.

Plussat: Quiet private beach with clear, calm waters. Nice for snorkeling and relaxing. The rooms were clean and comfortable. The food is good but after a few meals, might get a little boring. The Peppercorn resort next door has an excellent restaurant if you need a break (but check with the resort before heading over since sometimes the restaurant is reserved just for their guests).

Plussat: EVERYTHING! I loved this place and would come back without question. We were here at the end of May and it was so quiet, it almost felt like our own private resort. The room was big and comfortable and steps from the beach. The restaurant had good prices and excellent food, every single thing we ate and drank was delicious. The beach has lots of lounge chairs with cushions and a couple hammocks and there was a security guard to keep people from neighbouring resort from coming over. There was a very nice pool area with lots of comfy looking shaded and unsunshaded seating but we never used it. We did enjoy the poolside bar at happy hour though. Fancy, delicious drinks! It was the most relaxing place! When we went for dinner staff went into our room and made the bed and emptied the garbage! The staff was polite and we had no problems with anyone. I wish we could have stayed longer. I loved this place!

Miinukset: The only complaint is that there a some rocks in the water at the beach that are sharp and need to be avoided.

Plussat: Aamiainen oli erinomainen! Upea oma ranta sekä ystävällinen henkilökunta tekivät kokemuksesta miellyttävän. Huoneet olivat isot ja avarat.

Plussat: Great location, clean. Perfect retreat.

Miinukset: Staff is terrible, they're not capable of remembering single item order. They mess up everything, you never get what you ask for. They're not reliable which doesn't pay off when you want them to book you a taxi to the airport. Ordering at the restaurant is 5 round process of reminding them what you asked for and then they bring something completely else anyway.

Plussat: Rauhallinen paikka,snorklaus mahdollisuus,kaunis ranta!

Miinukset: Aamupala oli 2 viikoa samanlainen,

Plussat: Great facilities, staff were very good. Beach was good with different swimming pool options and a good gym

Miinukset: Felt it was expensive for Vietnam but it was a very good resort

Plussat: just as normal

Miinukset: not much activity during the staying

Plussat: Great pool and amenities, lovely rooms, great location if you want to go to the zoo safari and water park (which are all fantastic). Not a lot of food options however the buffet had a massive variety including fresh pasta etc made to order. So whilst it’s the same basically every day (with some variations) there is plenty to keep you happy for a few days no issue.

Miinukset: Some people had all inclusive deals that we were unable to get as you had to be from certain countries (different to full board). We were treated a bit like the underclass when we tried to get drinks. Not the end of the world but a bit frustrating.

Plussat: You’ve got everything you need for a perfect holiday. The staff was helpful and nice. Diversity in entertainment. The tuk-tuk services were very convenient. Free airport shuttle service.

Miinukset: The Akoya spa was an amazing place but the massage skill left room for improvement.

Plussat: The view outside of our balcany is fantastic, we can see the beach, the garden and the Vinpearl land. The staffs are nice and friendly and even their English is not so good, they are still trying to solve our problems. My son had a fever during our stay and it's very easy to get in to the clinic in the hotel and measure his temparature, but they don't have any medicines for babies and if you have little babies who are sick, you need to go to the hospital nearby. We also enjoyed a great time in the hotel beach and pool, the sea and beach are clean and good for swim. Also it's great that they provided the free shuttle services from and to almost anywhere in the Island. The hotel itself is very far from the airport and downtown area and this shuttle services solved all the problem!

Miinukset: The facilitis in the room are not enough. I can't even find a power outlet to charge my mobile. And the hair dryer is broken. Also they don't provide bathrobe and slippers for kids. The foods are also not good enough for a 5-star hotel. We had the full-meal package and the difference of three meals are reletive small. They only offer juice for breakfast and the choices of desserts and local style foods are very limited. Also, Vinpearl land and the safari are not good choice if you stay only for two nights. These two places are very very small and not too much interesting things to play and visit. If you buy combo tickets from the hotel, you can only go to the two places in the same day, and it's really a rush if you also booked the full-meal package.

Plussat: Lake like swimming pool, beautiful beach

Miinukset: Location, too far from center

Plussat: - food without taste - every vietnamese soups (pho, hủ tiêu, bún bò huế came from the same broth without taste .

Miinukset: Foods

Plussat: really nice and beautiful

Miinukset: stronger hair dryer

Plussat: The service and the staff amazing it’s so relaxing holidays

Miinukset: The property it’s a bit far from town but then again it’s nice and quite and it’s been amazing

Plussat: Big and new facilities. Can use Vin pearl resort swimming pool. Nice views.

Miinukset: Cushions on sofa smell really bad. Limited variety of restaurants and activities.Buffet menu seems to focused for local people than foreighn customers.

Plussat: Very clean good food good service

Miinukset: None

Plussat: Beautiful hotel and rooms

Miinukset: There is nothing to do when is raining. We payed extra money for entrance in water park and safari but we couldn’t go there. The hotel doesn’t have indoor pool. At least we went to the spa, but we were allowed to stay there only 30 min. and separately (jacuzzi for men, another for women even we were only 2 of us there) Staff doesn’t speak English, there was a lot of misunderstandings due to language barrier mostly with ladies at front desk. They were pretty rude and not welcoming at all. Empty minibar! In room service menu are no drinks, no snack, nuts, chips etc. only pizza and some local food. It’s too far from the airport, due to heavy rain the road was very dangerous and full of water and potholes. It’s a nice hotel but doesn’t have service of 5* hotels, unfortunately because of employees.

Plussat: The location is pretty far from the airport and the city center, but they provide free shuttle from there to the resort so i couldn't find it uncomfortable. They had mostly everything in the resort so you will be happy to stay.

Miinukset: Basically there is no proper mart in the region so you need to be prepared for your stay. 2 mini marts had some stuff(drinks, liquors, food, etc.) but you won't have many choices. The restaurants were okay enough for a day or two, but you will get sick of 'em soon. Almaz(shopping and eatery zone, a minute away from the building) has some places to look around but it wouldn't meet your expectation for sure.

Plussat: I like the modern design of the place. And the unlimited access to the safari and the themed park was suitable for families like us. Although it was the busiest time of the year, the staff was always helpful and effective.

Miinukset: There was a problem with the cable TV.

Plussat: Beach hotel

Miinukset: Same Breakfast everyday

Plussat: Pool & Water Park fantastic, breakfast good, rooms great size, beautiful grounds, staff friendly & helpful. Close to Safari & Vinpearland.

Miinukset: Room service was very slow in response to delivery of food to room ( 40 mins for dessert) Food order wrong - only 1 dessert delivered instead of 3 4 x phone calls received to room each time to notify unable to place order ,nothing left so we did not worry about getting anything.

Plussat: Swimming pool,and the water park really good for my kids

Miinukset: We are really enjoyed in this resort,everything excellent

Plussat: Amenities. My kids liked the water park there

Miinukset: Not any

Plussat: The hotel is gorgeous, always clean and smell good. The staff is very helpful. All of the extra services, such as airport pickup, free bus to time, are excellent.

Miinukset: The location is quite far from Duong Dong town.

Plussat: Palvelu oli hyvää ja ranta oli hieno.

Miinukset: Netti oli hidas ja sijainti oli turhan kaukana. Asiakaspalvelijat eivät osanneet kunnolla englantia.

Plussat: The spa and general managers willingness to fix the issues

Miinukset: Service - crap - they messed up my golf bookings and food is crap

Plussat: We loved our room, the food, the location & the staff!

Plussat: Beautiful place with very nice staff always kind and willing to please. The swimming pool and beach are amazing. The building very beautifully.

Miinukset: Too many kids! The kids would wake up very early and start to run and make noise around 7am! The hotel should have a floor/area without kids for people who wants to rest.

Plussat: The hotel and our villa far exceeded our expectations

Miinukset: Only disadvantage is that it’s so far away from the rest of Phu Quoc but still plenty to do around the resort

Plussat: Staff support

Plussat: Peaceful colonial style hotel, spacious and beautiful ocean view four-bedroom villa, spacious kids club, nice breakfast buffet line,

Miinukset: Too troublesome at the breakfast place - everyone needs to show the keycard in order to have breakfast

Plussat: Friendly staff, great location. Fantastic pool and gym facilities.

Miinukset: It rained for most of the time we were there, there were leaks everywhere, so slippery. There was only one restaurant opened, but had to walk to another building, so always got wet Need to restrict gym to adults only, there were kids running around unsupervised while their mother was exercising, very dangerous not to mention annoying as the kids were bouncing the gym ball next to me and knocked over my water, so I had to stop my exercise to clean up the spillage.

Plussat: Breakfast was great with a lot of variety. Close to our beachfront villa.

Plussat: Siisti paikka

Miinukset: Jos haluaa olla muuallakin kun hotellin alueella niin matkaa 30km + hotellista saatuun ruokamyrkytykseen henkilökunta vastasi kieltävästi,eikä tehnyt asialle mitään...

Plussat: All is...... magic

Miinukset: Evertihng was wonderfull

Plussat: The resort & hotel is beautiful. On arrival the receptionist was very informative & welcoming. The beds were comfortable & the room very clean and serviced 1-2 times per day. Its a stones throw to the lovely beach with plenty of sunbeds and shades. The shuttles to the few nearby restaurants/shops was good. Before our arrival the communication from the hotel regarding any room requests etc. was excellent & much appreciated. There is a lot of development going on in & around this area so I don't expect it will stay sleepy for long.

Miinukset: There are endless notices about expected behaviour in the hotel & facilities everywhere, none of which are policed by the staff. Throughout our stay the behaviour accepted by staff from unruly and badly behaved Asian children, screaming, using highchairs as racing cars and running around in the buffet restaurant was both dangerous and very unpleasant. With no other dining option for breakfast or lunch we simply ate and got out of there as quickly as possible, and usually skipped 1 or 2 meals per day, unless we were really hungry, it ruined the whole holiday experience for us.

Plussat: The people working in the property -like in most places in Vietnam- were very nice and helpful. The room was big and the bathroom was very roomy and beautiful with a small garden in. The swimming pool of the hotel was really nice.

Miinukset: Being there during the wet season, the whole hotel felt a bit abandoned and semi-working. The only facility actually working was the restaurant in the top of the hotel, while both the beach bar and restaurant were not working. There were some works going on causing a bit of noise. As I read in other reviews, the beach is nice but you cannot really swim as there are big rocks blocking the way in.

Plussat: Sai olla rauhassa, uima-allasalue hienolla paikalla ja siisti, meri lähellä, iso huone ja sisäulkovessa. Aamiainen oli runsas ja monipuolinen ja puitteet hienot. Kuljetus kentältä ja kentälle sujui moitteettomasti. Siivoojakäynnin ajankohdan sai valita itse. Allaspyyhkeet ja sandaalit. Vettä sai joka päivä ja huoneessa oli viiniäkin tarjolla. Mukava kävelymatka kylään kilometri ja siitä eteenpäin. Hotellilta sai vuokrata skootterin ja polkupyörän sai ilmaiseksi. Paljon istutuksia alueella ja sammakoille omia lampia. Ystävällinen ja mukava henkilökunta.

Miinukset: Eipä sellaisia ollut.

Plussat: Superb seaview, private beach and infinity pool. Breakfastchoices are broad, and a lot of delicious options for lunch and dinner. Staff is very helpful!

Miinukset: Shuttle service is limited, so make sure you communicate with them clearly. Prices are generally higher than what our used to in Vietnam (around 200VND for a meal) but worth it.

Plussat: Everything was great. Wonderful place and lovely staff.

Miinukset: Nothing.

Plussat: The staff and the location

Miinukset: Just came at the wrong time, as it was rainy season.

Plussat: Staff are extra friendly! :) Nice view to the sea. Swimming pool is very beautiful.

Miinukset: We were all waken up by rain drops from the ceiling into the middle of our bed! We could not try the kayak or bike tour due to heavy rain.

Plussat: We loved the resort, the reception and restaurant staff absolutely wonderful. Enjoyed the company of Ms Tien, Lien and Thi, delightful young ladies. The resort cottages are roomy and set in lovely natural gardens on a clean well groomed beach. Restaurant food very good. The pool lovely. We will come back.

Miinukset: Not at all the resorts fault, but unfortunately the rainy season had set in a couple of days prior with continual torrential rain and thunder storms. We stayed five days but decided to cut our stay short and head back to the sun in Hoi An as the storm and rain was to last for some time. Our problem as we should have checked when the rainy season occurred on the island - it is earlier than in central and northern VietNam.

Plussat: We enjoyed the remoteness and especially the friendliness and cleanliness of the resort! With rented motorbikes it was very easy to discover the island and return every day back to an island within an island! Great sunsets, nice personell, perfect pool. We had a very relaxing time. Thank you very much!

Plussat: Amazing room, step out onto the beach. Staff were fantastic and the food was phenomenal.

Miinukset: WiFi very poor in room but amazing at restaurant area. The ONLY bad point about our stay.

Plussat: Sijainti ja paikan rauhallisuus, yksityinen ranta, ruoka, palvelut kävelymatkan päässä, hinnat kohtuulliset.

Miinukset: We stayed in Eco Beach for 5 nights between September 29th to October 4th 2019. The resort offers free kayaks for guests. We got a couples kayak and rowed our way for 30 minutes into the open sea. After a while I started noticing the kayak is getting heavy and starting to sink, at first we thought its just water on on the top but after we rolled it to empty the water we noticed we cant sit on it again without it rolling over and submerging. After 20 minutes in the sea trying to get back on top and row back to shore we finally understood the kayak can't be saved and it's about time to start thinking about out lives instead. We swam for another 20 minutes in the open sea when its already getting dark, we were lucky that the sea was calm that day and we didn't hit any currents that could easily drafted us further into the ocean. We arrived exhausted and bruised to the beach with our lives. After an hour some fisherman brought back the kayak to the shore, when I examined it close i saw 2 big cracks in the underside of the kayak, cracks that don't look nothing like a rock that hit it but rather something that was there for a long time before we even took it. Instead of taking responsibility he proceeded to try to make a point that we are the ones responsible because we rowed too far and as far as he was concerned we might hit a rock and caused the damage ourselves. The managers response was insulting to say the least, he risks his guests life by neglecting the maintenance of the kayaks he so gladly offers and refuses to take any responsibility. From all this experience the managers attitude and response were the most problematic in my opinion. He didn't seem to understand the severity of the matter at all. We were lucky to get out of this resort alive.

Plussat: The staff were excellent and very friendly. The resort was well maintained

Miinukset: It was unfortunate that the weather was not good during our stay and the resort is a bit remote but the staff made our stay pleasant.

Plussat: Staff very friendly. Let us leave our bags after we checked out and even arranged a shower for us before leaving for the airport

Plussat: The swimming pool is very nice and clean, a great place to pose some photos. The resort is small but beautiful design. Visitors can feel peaceful and comfortable. The host always tries to show hospitality.

Miinukset: Room facilities are rather simple, may be lower than my expectations as a 3 stars resort. If the bathroom can be upgraded, I must say “I Love all about here”. The theme is closed to the nature, so we have some insects and mosquitos to be friends. Breakfast buffet is rather simple. You may be full after that, but it’s hard to give a complement.

Plussat: Room had a great balcony and pool view. Was clean, light and airy. Beautiful pool and very quiet. Breakfast was great. Make sure you turn right out of the property and head to the bit of beach with “Joe’s Beach Bar” to watch the amazing sunset.

Miinukset: If you rent a motorbike make sure you give it a test drive before you leave the property. The bike we rented looked fine on inspection but after a few minutes of driving started going side to side and felt really dangerous. We decided to go back and return it but the staff member said that they would only give us a new bike as a one-off favour and it should really be our job to fix it. We’d also filled the broken bike up with petrol just after driving out of the property so we lost our money for that. It might be better to rent a bike from a proper rental shop where the bikes are properly serviced.

Plussat: Wonderful place with excellent service! The rooms and the pool are just perfect, and (apart from the ac inside) they even have a fan on the ceiling of your terrace.. what a great idea! Apart from the room, the service was very professional. The staff was nice and helpful. There was something not correct with the bill but she immediately corrected it after we showed her our booking on booking.com. And the most important thing: we booked 5 nights but could only stay 4- we arrived 1 day later due to sickness.. they totally understood and made no problem changing the booking to 4 nights. Now that is professional! They really put the client first. Stay here!!!!

Miinukset: Nothing, everything was good. Allright maybe they should add fruitsalad & yoghurt to the breakfast menu. But then I’m being really picky :)

Plussat: Breakfast was Vietnamese and well prepared; the staff was very helpful with the organising of tickets and renting of scooters. The pool area is well thought out, quiet and has sun deck chairs, all facilities are clean and well maintained.

Miinukset: The beach to the South is currently affected by construction work of another hotel; however, there is a nice beach to the North in 500m walking distance.

Plussat: The employee is super friendly. Love the atmosphere there, so quiet and comfort bed for relax. There is a free Bike to use if you want to go somewhere that near the place. Oc sen beach bar is next to it.

Miinukset: The breakfast was not very rich. You have to move about 15 minutes to be able to reach town. Because there's nothing to eat around, you have to spend money on a taxi to go to town to eat

Plussat: The host was SO amazing, always present always there for any of our needs, conciergerie was absolutely marvellous, it was the best host we had in our 3 weeks trip

Plussat: This is a wonderful place to stay. We stayed here for 6 nights as a break from 7 weeks of hectic travelling. Ana and her staff couldn’t do enough for us. Their motto is ‘always please the customer’ and this really showed. Food was made to our tastes (we are vegan and veggie), we had help with day trips and other advice. The pool area is stunning and relaxing. The site is spotlessly clean - from the pathways, to the restaurant, to the kitchen. The rooms are beautiful with comfortable beds and large bathrooms - good shower too. Thank you Ana!

Miinukset: We didn’t Like that we had to leave!

Plussat: An oasis of calm. Lovely accommodation arranged around pristine pool with very professional staff. Close to Long Beach Centre and just 5 minutes walk to beach.

Plussat: The food was wonderful and the staff incredible. The location is unbelievably beautiful.

Miinukset: This place doesn’t have a/c or a pool, but that’s part of the point and it’s unique beauty. It has the best beach so there’s no need for a pool and the eco cabins make it a very special experience, but in terms of comfort, this place isn’t for everyone. We loved it, but we weren’t looking more for a unique experience than for the lap of luxury.

Plussat: Exceptional well designed Eco Resort with tasteful furnishing and delicious food. Everyone so positive and friendly. Keep up the great work and energy

Plussat: We had a wonderful 5 nights at Mango Bay. The villas are beautiful and all the facilities are kept very clean (including the beach and water). There is also so much to do - from yoga to paddle boarding - together with an excellent spa and restaurant. We would highly recommend!

Plussat: Breakfast was a delight. Best brekkie. Beautiful beach. Very rustic and lovely atmosphere. Great getaway.

Miinukset: Don t stay in the Verandah rooms if you get annoyed with other guests. I ll choose another room for next time, a private bungalow. The Verandah room can be a it noisy if your neighbors are load.

Plussat: This is one of the best hotels I've ever stayed in, if not the best ever. The concept is absolutely amazing, they really made every effort to make this place eco-friendly. They even gave us a free upgrade! The accommodation is beautiful, made of natural materials, comfortable and an only one-minute walk from a cozy beach. The shower outside feels great. Even though we traveled in the rain season, I barely got bitten by mosquitos as the anti-mosquito net worked pretty well, there are fumigators in the room and free anti-mosquito spray. The room service is twice a day, as in the evening they come to put the anti-mosquito net down and light up the fumigators. Service is flawless, the staff is very friendly and helpful. Free yoga in the morning, fantastic food (with herbs and veggies grown at the resort). Having breakfast on the beach is the best way :) The Spa is pretty good as well and very cheap. The resort is so peaceful, a perfect place to rest and unwind. If you want to get closer to nature and relax, this resort is what you need. But mind that there are no AC/fridge/phone in the bungalow. They did it intentionally to reduce the waste of energy. And insect

Plussat: Pieni pala paratiisia. Mainio sijainti saaren rauhallisessa osassa hyvillä uintimahdollisuuksilla. Iso alue vain tämän resortin käytössä takaa rauhallisen oleskelun. Aamiainen on erityisen hyvä, samoin ravintolatarjonta paikan päällä. Kaikki on tehty ajatuksella ja palvelu pelaa kaikinpuolin.

Plussat: Restauranton the beach is awesome...simply spectacular...kudos to chef who creates magic with food....spending timeon the beach is the best part...they have free kayaking and cycling....

Miinukset: Our room was a huge cottage which was at the far end of the property...and there is no phone to call the reception or the restaurant....Bathroom is open style and lot of bugs were coming in...

Plussat: We loved our stay at Mango Bay. The resort was in a superb location and is super beautiful. Breakfast was excellent, food at the restaurant was delicious, we ate there 4 days and could not tried everything. Staff were very helpful. Rooms are very authentic giving you the feeling of being really in the middle of nature.

Plussat: The staff was really friendly and kind.

Plussat: It was a super romantic week! Beautiful sea view from the restaurant and breakfast area. The breakfast was delicious

Miinukset: Be super honest , I absolutely loved everything I wish it had a fridge in the room, but it didn’t

Plussat: Loved the laid back, rustic character of this place. The resort restaurant was very good -- food and ambiance (deck right on the oceanfront).

Plussat: The staff are professional, the facility are very good

Miinukset: The resort is very far from airport and center

Plussat: Location and breakfast Rock bar

Miinukset: Cleanliness...

Plussat: The hotel is beautiful, the location stunning. The food around the pool area and the Tree House Restaurant was excellent.

Miinukset: The cost of wine was exhorbitant! It is also quite far from the airport.

Plussat: Great scenery with great staff

Miinukset: Nothing

Plussat: View from bathtub.Rock bar island offer great view.

Plussat: Hieno sijainti ja muutkin fasiliteetit ensi luokkaista

Miinukset: Hotelli mainostaa itseään 5 hotellina, mutta vielä on "piiiiiitkä matka" palvelussa siihen vaadittuun tasoon ...

Plussat: Unique location, a nice blend between a luxury hotel and a forest in a penisular surounded by ocean.

Miinukset: Far from all the night life

Miinukset: Straff cant really speak english

Plussat: Outstanding customer service- staff couldn’t do enough went above and beyond

Miinukset: Drinks overpriced - and lack of entertainment in the evening

Plussat: nothing

Miinukset: I book a room for my friends take there wedding photo but they say we have to pay more 3times the money that we have to, it mean up to villa not just a room if we want to take a photoshoot in there resort. It's ok, we try to deal and lastly we agree with there request to pay more. when we come, they say depend on the storm we can't shooting our photo. Done.

Plussat: The property is amazing, a well balance between modern and traditional style by respecting the nature. It was a pure wild getaway with an ultimate service. Pictures aren’t representing well enough the magic of this place. Highly recommended.

Miinukset: Everything was fine. Really.

Miinukset: They gave me contradictory information, in a first moment they say me that I could have a shower the day I was leaving in the afternoon. Later, In the afternoon when I was leaving, they say we can use just the swimming pool shower. It is not polite before a long flight, they should have given me de correct information.

Plussat: Ancarine Beach Resort, and the entire island of Phu Quoc is a beautiful place to stay. The staff was amazing during our entire stay. They arranged transportation for us including a pickup from the airport and a trip to the ferry pier when we left. From the front desk staff to the restaurant staff, everyone was friendly, pleasant, and eager to help. The beach at Ancarine Beach Resort is hard to beat. This hotel occupies the best portion of that seemingly private beach as well (better than neighbor properties Mango Bay and Sea Sense) and is better laid out on the beach with rooms closer to the water as well. The sunsets at this property are to die for. Our beach bungalow was perfect. We loved being able to walk right out onto the beach and our proximity to the pool and restaurant for breakfast. There are also nearby restaurants and shops within walking or biking distance (with bikes being available free of charge). We enjoyed the available paddle board as well.

Miinukset: Their restaurant has good ingredients and big portions with friendly service, but the food is a bit bland. Breakfast was actually decent and probably the best of the meal options (and included in our room rate) but the 2 dinners we had on site were only so-so. As with much of Vietnam, the front desk staff did speak seemingly limited English as well, so just be prepared. This is still overall a great place to stay and there are several cheap, excellent restaurants nearby. If Ancarine could figure out their kitchen situation, and offer better food, this would be a 10 out of 10 place to stay in Phu Quoc. We would also love it if they offered snorkeling gear (even if for rent), then that would put this place over the top.

Plussat: Wow!!! The best hotel in Vietnam! Great location, amazing private beach! Great room, clean with a lot of space. Very good breakfast with a lot of options. The restaurant at the hotel very good, a lot of choices, reasonable prices, and tasty! But the most important thing is the staff!!! Everyone smiles all the time, always there for you! Great pool as well, and they give you thd option to take kayak.

Miinukset: They worked on solar energy and sometimes the water in the shower is cold. It's OK, but it's important to write it at they're hotel descriptions.

Plussat: Breakfast Restaurant and location, beach and pool, friendly staff

Plussat: Ihana ranta ja uima-allas, seaside villa, vesitäydennys päivittäin, ystävällinen henkilökunta, runsas ja monipuolinen aamiainen, rauhallinen paikka rentoutumiseen

Miinukset: Itse paikka oli ihana, mutta lähikylään ei huonompijalkainen oikein jaksanut kävellä; toki taksillakin pääsi; jos kaipaa menoa, tämä ei ole oikea paikka, mutta rentoutumiseen täydellinen

Plussat: The quiet stay. Everthing really. i came home really relaxed.

Miinukset: Distance from town was a bit of a problem. It can get very hot. I have read a few reviews suggesting a small golf buggy shuttle to town. That would be a great idea.

Plussat: We loved staying at Ancarine. In fact, we didn’t leave the whole 3 days we were there! The room was comfortable and clean. The beach was so beautiful and the staff picked up any rubbish that washed up. People seemed to come from elsewhere on the island as the beach was so good. The free breakfast was all you can eat a la carte. Happy hour with delicious cocktails. My only negatives were the use of plastic straws when they had reusable bamboo ones readily available and the food was quite bland. We had dinner at Mango Bay resort next door all 3 nights and the food there was spectacular. Lunch at Ancarine was nothing special at all. I had a ‘Vietnam massage’ which was very good and they had a 20% off deal while we were there. All in all, definitely recommend!!! We could have stayed longer.

Miinukset: Use of plastic straws. The food was a bit bland, especially compared to Mango Bay next door.

Plussat: Staff was really nice! Beach was beautiful and so were the rooms

Miinukset: Breakfast could be improved (and I’m easy to please usually)

Plussat: Friendly and staff keep beach clean

Miinukset: Loved it all

Plussat: We really loved the place. The beach is just perfect and clean! Also, the staff is very friendly and helpful. Really nice that you are in such a quiet part of the island, but also have many good restaurants nearby (walking, using the free bicycles or rent a scooter). We would definitely recommend it to anyone!

Miinukset: The only thing was that the cleaning ladies left the door open when cleaning; not so smart as there are many mosquitoes on the island: every day we had to hunt for 5 or 6 mosquitoes in our room again...

Plussat: Majoituksen villa-tyyppiset ratkaisut olivat erinomaisia. Henkilökunta oli todella ystävällistä ja avuliaita, vaikka englannin kielen taito ei aina päätä huimannut. Asiat saatiin selvitettyä ja hymyä riitti. Rannat olivat aina siistejä toisin kuin monenssa vastaavassa paikassa. Vesi lämmitettiin auringon voimin, sekin ilahdutti

Miinukset: Majoituksen bungalow-tyyppiset huoneet kaipaavat päivitys, jota ilmeisesti ollaan jo tekemässä.

Plussat: It was an awesome stay. The weather was pretty rainy due to rain season but welcoming staff made us forget about it. The territory of the hotel is quite big and looks amazing both in the evening and during the daytime. The breakfast has a lot to choose from: fruits, continental breakfast, toasts, cereals, local cousine, etc. Even when we had a problem with a rental scooter (We rented it in a shop near another hotel, the woman who gave us the scooter wasnt there when we wanted to return it. Our flight was at 6 am in the morning the next day and she had my passport.) the staff helped us all the way. They tried to call this woman, helped us communicate with her neighbours to find out where she is. One of the staff members even waited with us for her for several hours. The name of the staff member was Thi (hope I wrote it correctly), thanks, man.