Phu Quoc hotellia

Plussat: Everything

Miinukset: None.

Plussat: The facilities in the hotel were excellent , the staff were so friendly and could not do enough for us and the breakfast is out of this world..

Miinukset: The only let down was on the last day we had had a spa treatment and there was a misunderstanding surrounding the treatment we picked.. it was down to a poorly laid out poster and language barriers. We explained it to them man who was handling our bill but I found how he handled it was very dismissive and just called over the lady who booked the massage with us ( who was lovely ) and got her to explain to us the charge (which we already had figured out what happened with him). I just found she was embarrassed we were embarrassed and then he just handed us the bill to pay so We couldn’t explain our case any further .. just put a dampener on an otherwise excellent stay

Plussat: It’s hard to note anything “special” or unique about Salinda. It was nice but very sub-standard.

Miinukset: The resort lacks atmosphere. It is located a good 20-30 minutes from any decent bars, restaurants or shops. Although it’s nice, Salinda is definitely not a 5 star resort. The beach doesn’t look like the photos and doesn’t appear safe. The breakfast was ordinary - you even have to make your own Vietnamese coffee.

Plussat: Great service. Everyone is friendly and helpful.

Miinukset: My view from the bedroom. Had a building in front of my room.

Plussat: Everything..loved the infinity pool and on-site restaurants.

Miinukset: The spa facilities charge to use the sauna and steam room were expensive even for hotel guests...Seemed excessive.

Plussat: Staff and every thing are OK. Meals are good.

Miinukset: The password for WIFI is long and clumsy. It should be short and simple. Ideally one time of WIFI registration for the whole time that someone staying in the premise.

Plussat: The people are amazing!

Miinukset: Pool bar was under renovation

Plussat: There is nothing to complain about Salinda. Service was great, staff were friendly and made me feel like home, and food was especially amazing and value for money. Will definitely return and recommend to friends and other travellers!

Miinukset: Nothing :)

Plussat: The breakfast was exceptional with a lot of choices and had great seating/view too. The pool and beach area staff were extremely helpful and quick. The rooms and corridors were beautiful! The staff at the reception was very helpful and recommended restaurants, excursions and booked them for us too. They upgraded us to a nicer room free of cost and we also requested them to change the dates of our booking (non-refundable booking) very last minute due to flight issues (With the help of booking.com) they showed their hospitality and exceeded our expectations without charging us the penalty!

Miinukset: We were not given a late check-out till 2 pm instead of 12 as they were fully booked which is understandable i guess but then they let us use their facilities till our flight time at 8 pm!

Plussat: Siisti, rauhallinen ja rentouttava tunnelma. Ranta ja uima-allasalue hyvin hoidettuja. Aamupala monipuolinen ja laadukas. Villat siistejä ja kaikki tarpeellinen löytyi, joskaan ei erityisen tilavia.

Miinukset: Ravintolat ja palvelut kalliita suhteessa Phu Quocin hintatasoon. Aktiviteettaja olisi voinut olla enemmänkin.

Plussat: Sijainti, palvelu, henkilökunta, hotellin ravintolat ja aamiainen mahtava. Kaikki toimii niin kuin pitää !! Ei mitään huonoa sanottavaa.

Plussat: Absolutely AMAZING. This place was beyond beautiful. I could not fault the service, everyone working at the resort was lovely and went out of their way to help. Our room was very affordable, and so we weren't expecting too much, but the room was fantastic - Very clean, well-presented, and a very comfortable bed. The food prepared at the restaurants was excellent, and the decor at the restaurants was also very nice (particularly, the Italian restaurant). The breakfast buffet was massive and the best we had on our whole trip. The pool is exactly as it looks in the photos, and plenty of space around it for all guests. Everything about our stay was PERFECT.

Miinukset: Everything was perfect

Plussat: Loved the scenery and the beach was very quiet and perfect for relaxing. The staff were great and tried their best to help and support. I appreciated their attentiveness.

Miinukset: The food quality could be improved. Overall I found the food “meh”. I wasn’t blown away by anything and most dishes missed the mark especially for the price which are surprisingly high for VN. Breakfast is included and in my opinion was the best meal with lots of variety. The wine selection was quite nice. One note, we accidentally broke a ceramic Mug in our room and upon checkout was informed that we had to pay 6usd, I was appalled. Reasonable damage is par for the course in the hotel industry plus 6usd just seemed inflated so I protested and we did not incur the cost. After spending about a thousand USD for four nights (incl meals) the nickle and diming was a bit shameful.

Plussat: Breakfast was included and was a buffet style that we really delicious - other food was good but higher resort prices. The rooms/bungalows are beautiful and comfortable, the property is gorgeous, the beach is small but lovely, you can rent snorkel gear and kayaks. great lounge chairs and pool. the outdoor shower and tub were really fun.

Miinukset: if you bring your own alcoholic drinks (like getting beer from a grocery store) and take them out of your room, they catch you and charge you a 'corking fee' which is really annoying. so either suck it up and pay for their drinks, or drink your own booze in your room. also the air conditioning can't be run while you're not in your room and it takes a bit to cool down so just be aware of that.

Plussat: the setting. the eco friendly environment clean beach in comparison to outside the complex.. food was good

Miinukset: the £12 gin and tonics London prices on all bar drinks and restaurant

Plussat: The service from every member of staff was exceptional, the food and choice was excellent and we hope to return again in the future.

Miinukset: Nothing

Plussat: Very well-kept property, a little remote but I truly enjoy the tranquility.

Miinukset: F&B needs improvement. - They gave us wrong bill twice which we could have ended up paying 2,000,000 VND more - They serve us wrong food three times. One of them is when I ordered grilled chicken from kids menu for my child and ended up getting grilled fish with a big bone in it. Not cool! - I asked for a lunch menu only to find out they gave me a dinner menu

Plussat: Everything. The staff are fantastic, the hotel manager greeted us on arrival and was extremely accommodating throughout our stay. The service from all of the staff was first class. Breakfast was included and it was delicious, lots to choose from. Food and drinks were tasty & fresh and the beach & pool areas were spotless. We really enjoyed our stay here.

Miinukset: Nothing.

Plussat: The property is very well kept. The infrastructure of the hotel is of high standard compared to what we have seen in Vietnam. I like the fact the hotel focuses on being sustainable offering paper cups and straws in stead of plastic ones. Also big big thanks to the guy who constantly cleans up the beach. I hope his hard work is recognized.

Miinukset: There’s room for improvement in there F&B. Breakfast was great but we had some issues concerning bills and orders for lunch and dinner, though they quickly solved the problems for us. Wifi should be made stable throughout the whole resort.

Plussat: Amazing hotel! Wonderful breakfast! I forgot my Jewellery and without asking for it they gave it back to me at the reception just before we had to leave! The new family "bungalow" was so beautiful! The rooms were so spacious and bathrooms also. The outside shower was so beautiful and nice (cold sometimes tough!). We truly loved it!

Miinukset: It's a shame that the drinks and food are overpriced really plus it's quite cheeky because they know they are the only one around to serve you food or you need to rent motorbikes/take taxis. Disappointing "high standing" restaurant for what you actually get on the plate. A lot of persons (like us) were eating out of the hotel for lunch and dinner.

Plussat: Amazing place and service. We love it! Highly recommend it!

Miinukset: All hood

Plussat: Laadukas,uusi hotelli keskellä viidakkoa. Siisti,tilava bungalow.Ystävällinen henkilökunta,runsas ja laadukas aamiaisbuffet.

Miinukset: Hotellin lähistöllä ei ole oikein mitään,joten ruokailut tapahtuvat hotellialueella. Hinnat ovatkin sitten korkeammat saaren yleiseen hintatasoon verrattuna.

Plussat: Set in lush green gardens, this hotel lived up to and above expectations. I was upgraded to to beach bungalow and the room was exquisite, with an outdoor bath and shower, spacious balcony overlooking the sea, huge comfortable bed - this room was one of the best I’ve stayed in. The pool was amazing and beach clean with crystal clear water. This hotel was full on relaxation mode, peaceful and beautiful. I was at the end of a three week solo trip around Vietnam and just wanted to end with a few days relaxing by a pool. This place delivered, I didn’t leave the resort as it provided almost everything I needed :-)

Miinukset: Only a few minor things that might improve the place; level of English from most staff was less than basic. Not a huge problem but made some things difficult - I’d suggest staff over the phone or booking spa services to be able to speak basic level English given international clientele. As it the place is located well out of town, might be an idea to have a basic convenience store that sells snacks or basics like suncream etc. Not one to usually order room service, however travelling alone and having such a gorgeous room I wanted to chill and eat in the room a the options weren’t great - pasta and pizzas or noodles. More Asian food options would have been fab. I loved the stay as a solo traveller however if you are conscious of being around couples this may not be for you - seemed quite couple oriented.

Plussat: Room overall decoration and comfort.

Miinukset: Swimming pool water quality disgusting, cannot use it during my whole stay. A/C too noisy.

Plussat: Very good location, near the Dong Duong town, only around 15 minutes travelling by taxi. The staff are helpful and welcomed. Rooms are clean and comfortable. Very good pool and beach area in front of the resort.

Miinukset: Breakfast was ok, more suitable for Western guests.

Plussat: Aamiainen hyvä ja terveellinen, Spice Housen ruoka erinoimaista. Joogatunnit ihania ja osallistuminen tunneille vaivatonta. Myös hotellin hieronta laadukas ja henkilökunta ystävällistä.

Plussat: Amazing location, friendly staff and relaxing a perfect holiday!

Plussat: We were staying at another hotel on the island and really not enjoying our time there. So on a spur of the moment decision, we checked out of there early and booked a last minute room at Cassia Cottage, and it truly turned our trip to Phu Quoc around! From the moment we checked in, we felt welcomed and relaxed. The service is outstanding there from the front desk to the pool and restaurant staff. The pools were clean and cool - perfect for warm days. We were only able to enjoy one (free!) yoga class but it was the perfect end to a day. The location was great as it's close to town but also at the end of a side road so it's very quiet and away from the noise of the main street. We were really pleased with the restaurant there. The breakfast included many options and dinner was excellent.

Miinukset: The beds were a little hard. Also, in general, there is too much trash on the beach and in the ocean (across the island). This hotel did a good job of trying to keep their beachfront clear, but there's just too much of it to deal with. We ended up spending most of our swim time in the pools.

Plussat: Rooms were fantastic Staff went above and beyond Daily free cocktail Eco conscious resort

Miinukset: Price of drinks Firmness of matress

Plussat: Beautiful hotel with great facilities and friendly staff. The restaurant food was excellent.

Miinukset: The beach in front of the hotel and either side was very disappointing - lots of plastic washed up on shore.

Plussat: Lovely breakfast and complimentary yoga classes!

Plussat: The garden if no rain The foods

Miinukset: 1.A part of garden were flooded when it was raining, outside our room was logged so it’s dirty when go outside. 2.The receptionist was not hospitality. It was heavy raining When we were getting out of the car but she didn’t give me umbrella or help me get out luggage. 3.The water of the tap in bathroom was poor flow so I had to wait 1 min for using 1 min then repeat the waitting.

Plussat: We felt like staying with friends. Perfect staff, beautiful location. This is like paradise.

Miinukset: -

Plussat: Great resort. Our room was big, clean and really nice. The restaurant was really good but expensive (for Vietnam). There are cheaper Restaurants in walking distance. The breakfast was great. I can also recommend the Spa. The yoga classes are relaxing.

Miinukset: A couple we met had one of the old apartments which was not that nice.

Plussat: Tilavat, viihtyisät huoneet. Ihana ranta. Kolme uima-allasta, lapsemme viihtyi näissä :) Herkullinen aamiainen. Superystävällinen henkilökunta. Lähellä paljon kivoja ravintoloita. Hotellin oma ravintola ja rantabaari myös todella hyviä. Ilmaiset cocktailit iltapäivisin, ja lapsille tietysti mocktailit

Plussat: We absolutely loved our stay from beginning to end. The staff went over and above for making my birthday special as well as making our stay wonderful. The room was spotless and cleaned every day. Our bed and pillows were extremely comfortable. We had beautiful pools to relax by and the beach just beyond the Infinity pool. There's lots things to do at the resort, and staff at reception were also able to book activities outside of the resort. The restaurant is amazing, with so many food options and so delicious. We really enjoyed our stay and 100% recommend Cassia Cottage.

Miinukset: The shower temperatures were inconsistent. Also, unfortunately due to weather and staff holiday, some activities that were advertised were unavailable.

Plussat: Beautiful quite place with all comfort on the beach and friendly helpful staff

Miinukset: There were no issues which were unpleasant

Plussat: Beach front location, hear the waves from your room, very quite yet reasonable distance to town (taxi easy with booking app +/- VND 120k one way), staff very professional, great breakfast both Vietnamese and international. The driver of the hotel is excellent and can take you around in a comfortable car at a reasonable price.

Miinukset: If you go during the rainy season, when it can pour down non-stop during days, the humidity level is extra high at that location because - obviously at the seafront - but also downhill and therefore a natural catchment reservoir. Better foresee anti humidifier provisions for your clothes. Otherwise really excellent establishment, perfect.

Plussat: We enjoyed the stay, Atmosphere and Food in Coco palm, But the food was not up to the expectation in the package we selected.(In the floating boat restaurant)

Miinukset: We dont like the food in the floating boat.

Plussat: It a great place to relax and lay back. hotel was near to the beach front. staff is wonderful. BF is good. it just a normal beach.

Plussat: Meet my expectations. Staffs are super friendly and useful.

Miinukset: Just a bit far away from the town but in generally it was a nice place. Worth to stay.

Plussat: Room was clean and spacious. Staff were very helpful. The hotel was on beachfront and we were able to enjoy our whole day at the beach.

Plussat: Everything is good. We spend a wonderful vacation there. The staff, The beach, The food, The view, are perfect.

Plussat: We loved this property so much that we stayed an extra two nights! We had the beachfront triple room on the second floor, which is definitely the nicest one. The room is even nicer than the pictures. The beds were very comfortable, linens great, beach towels provided. The shower was great, with good water pressure and plenty of hot water. The entire staff was SO nice. You can walk to lots of cute little restaurants and bars, but the front desk will call you a cab when you want to go farther afield. They also rent motorbikes if you’re comfortable riding in Vietnamese traffic. :) The drink prices at the restaurant are very reasonable. No surprise charges! The beach is not large, but they keep it clean and have nice chairs with umbrellas. Good spot for swimming.

Miinukset: Nothing, it was great.

Plussat: This place is like fantasy island. The woodwork is exquisite.

Plussat: Everthing

Miinukset: Nothing we don't like

Plussat: Love the pool! Have private beach, very cozy! Can’t hear enough the sound of the waves and just love the sea breeze so much. Great experience!

Miinukset: Nothing

Miinukset: Fantastic food and service. I couldn't fault this hotel. Brilliant kids club for the kids

Plussat: nothing around the hotel. however hotel facilities was great ,food was excellent and all staffs are very friendly. It was fantastic stay with my family.

Miinukset: the location is poor.

Plussat: Very friendly staff in Club InterContinental. The food was great and the service, excellent. Room was exceedingly comfortable with very good bed.

Miinukset: The spa was average. I would expect stronger hands and more experienced staff, given the brand of the resort and the Spa.

Plussat: Vietnamilaiset asiakaspalvelijat olivat ystävällisiä ja aidosti kiinnostuneita asiakkaiden hyvinvoinnista. Vietnamissa yleensäkin ihmiset olivat ystävällisiä ja auttavaisia.

Miinukset: Alueen rannat ovat erittäin roskaisia. Käytännössä jätteet ajautuvat rantaan ja estävät uimisen luonnonrannoilla.

Plussat: Staff

Miinukset: Nothing

Plussat: We had an excellent 5 night stay here at the end of our 3 week trip across Vietnam and it was the perfect end to our trip! We stayed in a Club Intercontinental room which was worth it for the breakfast, afternoon, canapés & evening drinks included...we also ended up with the club pool to ourselves each day!! Wonderful, attentive & friendly staff, delicious food & cocktails and a wonderful resort! We also had an excellent, spacious sea view room!

Plussat: Absolutely faultless service and the hotel and facilities were amazing. As a solo traveller the staff took interest and looked after me so well.

Plussat: The pool is breathtakingly beautiful. The rooms are spacious and luxurious. Good finish on the hotel. The mercado is a great plus, things here are cheaper than the bar! The staff were very friendly and professional. There are various options for food at the hotel, I don't eat fish but I heard the Sea Shack is fantastic. They rent bikes out to you so no risk with renting them from a stranger. They were very accommodating when we asked them to book us another hotels restaurant one evening.

Miinukset: There were quite a lot of mosquitoes in the rooms, not the hotels fault but it was a battle. The restaurant food wasn't great. At night they seemed to have less english speakers working. The taxis they have waiting had a premium on top which is passed on to the customerz you are not just allowed to jump in one if it is dropping someone off. There is quite a bit of stagnant water around.

Plussat: Stretching class and aqua gym class was really cool. Especially the teacher Claudia was very energetic and helped a lot for good pose of my body.

Miinukset: Not very satisfactory for the price. The staffs don't speak English very well considering international grade hotel and Korean staff was not so helpful neither very kind. Air conditioner was very weak and my husband was sweating for 2 nights. Does not provide shuttle bus if you dont buy the package which the transportation is included.Also somewhat noisy because of undergoing construction nearby.

Plussat: Customer service is phenomenal. The staff at this hotel were top notch and went way beyond expectations. They actively engaged asking how our stay was going, if there is anything additional they could do to make it better. We felt as if we were surrounded by friends because they learned our names, we learned about their families and where they were from. It was incredible. The kids club was also amazing, they have different areas built around child development even a sensory play area! Even at breakfast there was a kids play area and a staff attending, I have never seen a hotel do that before and we all know parents need help with little attention spans at breakfast. Great idea!

Plussat: Fantastic property, services and staff were excellent.

Miinukset: Isolated location and breakfast was a chaotic arrangement

Plussat: Excellent staff, wonderful food and a very tranquil relaxing place to stay. Beach front accommodation was excellent and although the beach wasn't quite what we expected the improvements with the sea wall and the beautiful gardens and pool made up for it. All round a great place to unwind and relax. Thanks to all the staff for making our family holiday very special. Cheers

Miinukset: Food cost is so high, but quality is so bad, a lots of MSG.

Plussat: - luxurious - value for money - friendly staff - bamboo straws - beautiful beach, cleaned several times a day - clean pool - modern and comfortable rooms - amazing food - no single use plastic toiletries

Miinukset: - no water filter available (plastic water bottles used instead)

Plussat: - Staff at the "reception" and "bell service" were very caring, hospitable and professional! Particularly, I was touched with a staff called "Phat" - Its isolate location and nice beach - Free bicycle rental service - Food at the on-site restaurant was yum!

Miinukset: - No recommendable restaurant or supermarket nearby

Plussat: Exceptional hotel: amazing rooms, great food and cocktails, fantastic seafront and beach, and truly unbelievable sunsets and sunrises. If you want to escape the world and enjoy the nature, that's the place. Can't recommend enough.

Plussat: Where to start..? We arrived in the pouring rain and were welcomed by staff who met us at the car with umbrellas and warm smiles. Rather than just giving us the room keys Thuy walked us to the room (#23 with garden/ sea view) and showed us around all the facilities on the way. She and other staff checked in with us several times during our stay to make sure everything was ok. We decided to stay here for some real R&R and that's exactly what we got. 10 metres to the main building (which housed reception, restaurant and little gift shop), swimming pool and the beach. Great massage therapist on-site, hammocks (yay! Don't worry they also have heaps of sunbeds) and seriously good food all made to order fresh onsite. If there's anything specific you want just let them know and they'll do their best to accommodate you. Pomelo salad with shrimp was amazing as was the Vietnamese pancake with mango for dessert!

Miinukset: We stayed here for a couple of nights after traveling all through Vietnam and absolutely loved it! There was nothing not to like, though if you want to be in the middle of it all this is not the place to be. 50 minutes drive to the airport, long beach (main tourist area) around 30 minutes drive. The only downside? We didn't stay long enough!

Plussat: The accommodation was excellent and the staff extremely friendly and helpful. The food in the restaurant was superb, including the breakfast which was excellent.

Miinukset: There is nothing negative about this place, it was all good.

Plussat: The overall location is really nice and quiet ( at least during low season), perfect to relax for a few days. There are good breakfast options to chose from and always tasty fresh fruits. The room was also very spacious and comfortable with a very big shower. The nice pool is definitely a plus.

Miinukset: The only downside is the trash in the ocean and on the beach where the water starts. Even if the resort employs cleaners on a daily basis, all the garbage from the nearby beaches ( and it’s a lot!!) floats around, ending up here too. More care of the natural landscape and ocean should be taken as it’s definitely not attractive to swim.

Plussat: The property was managed by very professionally and well trained staffs who were always ready to serve you with smile. Clean bright and spacious rooms with clean and super comfortable beds, great breakfast, day’s special lunch and dinner was great too...overall a great stay.

Miinukset: Nothing really

Plussat: We had the most relaxing stay at Peppercorn. The beach was on the north end of the island and very quiet and private, which we really enjoyed. The pool was fantastic and the food was incredible! Definitely gourmet Vietnamese. The staff do an incredible job making you feel at home and taking pristene care of the property. We took the free rental bikes out one evening to explore the area and had an adventure. On our departure we were gifted some pepper and post cards. How sweet! Thank you guys (special shout out to That and Min). You guys are the best!

Miinukset: There wasn't much swimming area on the beach in front of the resort.

Plussat: The location is far from the hustling bustling city center so it's great for those seeking an escape. The beach is 400m away and its clean and wide. There are two swimming pool which the kids in my family adore, too bad we couldn't do much swimming because of the rain. The room is very nicely decorated. Towels are changed everyday. Free supply of bottled water. Breakfast is refreshed every day. Staples are a stew, potatoes, bacon and sausages, Vietnamese soup, either fried rice or dim sum, cereals, yoghurt, fruit juices, tea and coffee, a salad section with ham and cheese. Omelette and pho are available on request. Also, the staff is extremely nice and helpful. They helped us to book the ticket for cable cars to Pineapple Island and introduced us around. There is a mini supermarket 20m to the right of the resort where you can get basically everything per snack, food, drink or toiletries. Great place to stay. Will go back next time with my friend.

Miinukset: I didn't expect it to be so far from the city center. If you're travelling with a rented motorcycle it should be fine, but I have a family of 5 and we took the taxi every day so it's quite costly.

Plussat: A very good place with nice facilities and super helpful staff. The breakfast buffet was the best breakfast I’ve ever had at a hotel and it was free so you can’t beat it. The bar also made really good drinks that were much cheaper than local price with their amazing happy hour deals. Definitely will come again next time we are in Phu Quoc!

Plussat: Loistava! Sijainti täydellinen. Päättyvän tien varressa ja kävelymatkan päässä todella hyvästä hiekkarannasta. Vastapäätä kauppa ja alueella paljon ravintoloita sekä hedelmä(-mehu)kojuja. Ikkunaton ja terassiton huone ei haitannut yhtään sillä allasalueilla oli aina hyvin tilaa ja rauhallista.

Miinukset: Aamiainen: ei tarpeeksi lämpimiä vaihtoehtoja kasvissyöjälle. Mutta muuten oli tosi hyvin kaikkea.

Plussat: Super friendly staff who almost all spoke English. Fast WiFi everywhere and air con could be left on while I was out. Large selection for breakfast and clear, tasty dinner menus.

Plussat: Really nice staff! Brand new and spacious room! Clean and big pool! Perfect location just few min walk to the beach. They have free bicycle and good motorbikes for rent.

Miinukset: This island have BIG trash problems. It is sad that there is no one thinking about the environment. The cleaning staff throw away our toothbrush and we had to use the one from the hotel. We stayed for 4 nights and everyday we had to take a new thoothbrush, comb, razer... because they throw away. Even change all towels everyday use or not used. We talked to the reception 2 times but nothing happens. I just want everyone to help other people to understand, so we can keep this island beautiful without trash.

Plussat: Viihtyisä piha-alue, kiva uima-allas. Altaan vesi oli varmaan luokkaa 30 astetta lämmintä (maaliskuu). Merivesi oli myös noin 27-30 asteista. Huoneet olivat siistejä, sängyt hyvät ja hyttysverkko toimiva. Ilmastointi ja jääkaappi ym. toimivat hyvin. Alue oli hiljaista ja huoneisiin ei kantautunut mitään ääniä. Sijaintioli hyvä ja 5min kävelyn päässä oikein hieno ja siisti ranta. Oli melkein saaren paras ranta. Hinnat olivat hyvät ja oikein hinnoiteltu verrattuna moneen muuhun. Aamupala perushyvä yleiseen tasoon. Henkilökunta avuliasta. Varasimme skootterin respasta (6€ päivä). Varasimme myös hotellilta eteläisten saarien päiväretken joka oli hyvä. Taksi maksoi n. 100k VND eli n. 4€ suunta iltamarkkinoille kaupunkiin. Tätä majoitusta on helppo suositella, oli reissumme parhaimpia (5 hotellia 3 viikon aikana).

Miinukset: Henkilökohtaisesti en pitänyt siitä, että alueella on niin paljon venäläisiä ja moni putiikkikin on venäläisvaltaisia.

Plussat: Staff are very helpful and cheerful. They make your holiday amazing and unforgettable. Highly recommend this resort to adult family cos resort facility is less accommodating little kids.

Plussat: The breakfast was great. Food was amazing. Staff is very friendly and the service is very good. Im super satisfied during my stay. Worth every penny. Easy to communicate with the staff. English is quiet well. Have everything you need. Efficient.

Miinukset: Actually there's nothing they need to improve.

Plussat: Nothing

Miinukset: Communication was terrible. Very unprofessional. Dirty room. Bathroom smelt like a sewer

Plussat: The staff very polite, cheerful, helpful & able to speak English. Especially for those at reception & bamboo bistro.. Room spacious, comfy, clean & comes with mosquitoes net for bed. Overall I'm happy with my stayed!!

Miinukset: The beach slightly far than expected. Anyway, hotel provided with bicycles to use for free.. Hence, it's not an issue for me.

Plussat: Great location, near Coco Palm Beach, where you can swim and have an excellent dinner. The room looked great, especially loved the shower!

Miinukset: Swimming pool wasn't super clean in the evenings because of the mosquitos. Coffee at breakfast wasn't from the coffee machine, the milk was sweet.

Plussat: Modern and well appointed villas, worthy of 5 star resort.

Miinukset: Safari and Vinpearlsnd attraction was too much to take up in one day. We went to Safari first by the time we got to Vinpearlsnd water attractions, we had about 15minutes before it closed. We would like to see the combo package to be taken across two days.

Plussat: Everything

Miinukset: Need more choices of restaurants and wide menu for room service!

Plussat: lovely beach

Plussat: Environment, green , friendly

Miinukset: Staffs communication is poor, most staffs don’t speak English, hard to communicate

Plussat: Our oceanfront villa was beautiful and very comfortable. The family loved our private pool. And the staff was very welcoming, attentive and overall excellent. The shuttle was always very timely. Great service!

Miinukset: There was only one restaurant open and only offered a buffet. Although the food was very good, staff was excellent and room service was available, it would have been nice to have additional options. We did take the shuttle into town one evening and had dinner there. Maybe you should offer personal chef services and a food mart to pickup some food options.

Plussat: The room is exactly how it looks like on the picture. The room is big and clean.

Miinukset: The staff asked us about the transportation to the airport more than 3 times, and it took us more than three times for calling for room services. The internal information flow needs to be improved.

Plussat: Bangalow

Miinukset: Jelly fishes in water stinging children and myself, broken plastic pool drains cutting wife’s foot

Plussat: It was so luxurious, everything was amazing. We loved our butler Phu Truong. He was so genuine and always happy to serve. We felt so pampered and Phu Truong was the bonus on top of a perfect holiday.

Miinukset: The plumbing in our bathrooms smelt off. We ate pizza at the a la cartel restaurant and the sausage was not nice, and I felt abit sick afterwards.

Plussat: Good service

Miinukset: View

Plussat: All facilities, food, service, etc. were great. Good beach and great private villas...didn’t really want to leave the property but Nay gave us great advice for things to do. We had a an excellent private snorkelling trip she recommended and fun afternoon at Rory’s Beach Bar.

Plussat: Great staff, friendly and caring. Good spa facilities and clean villas with beautiful private pools.

Miinukset: Pricey F&B and few nearby offsite options.

Plussat: Rooms were spacious and well designed, private pool, the Spa, beach bar is a must for sundowners

Miinukset: Nothing to do with the resort but unfortunately the sea was so littered that it put me off swimming in the sea.

Plussat: Staff, food dinning

Plussat: Having personal pool and 2 times spa service is really terrific. I enjoyed a lot spa massage and yoga program was really healing and inspring. Hope to visit again.

Miinukset: A little bit away from the downtown but they provide shuttle bus to night market everyday

Plussat: good room survice

Miinukset: I can't book spa massage

Plussat: Everything. Literally everything. The staff are unbelievable, the food at the restaurants are great and the spa services are awesome. They didn’t spare any expense making this hotel everything you want on a vacation. Total relaxation. A special thank you to our fusionista, Quyet. So many great recommendations. We enjoyed every minute. I highly recommend the beachside bbq. It’s worth every penny

Miinukset: I hated that we had to leave

Plussat: Service, clean, food , location, beach

Miinukset: mosquito and everything slowly

Plussat: All was great and Staff fantastic and helpfull

Miinukset: Location beautiful

Plussat: Staff here are very kind, friendly and helpful. You are assigned a “fusionista” which is someone to help you with any problem, enquires or literally anything at all. We were lucky to be assigned a man named Truong and he made our holiday so much better. Every-time I bumped into Truong he would make a lot of effort to make us feel comfortable and to see if we need anything. He helped us order food as room service, immediately had our air conditioning fixed when it stopped working and with the help of another kind and friendly staff member named Quyet (he often drove us around on the complementary golf buggies) came to give me first aid when I (very cleverly) managed to cut my leg open by kicking the side of the pool. I had a small problem before arriving at the hotel where I received an email telling me my booking may be cancelled (I had already paid), I phoned them and fixed this issue fairly quickly and when I got to the hotel Ms. Lam upgraded my room, gave us a free shuttle to the airport when we leave and also let us stay for an extra 1/2 day (late check out) to apologise for their minor mistake. They really went above and beyond to make us happy. The food here is fantastic. We ate in our rooms for dinner most nights as my wife was working online in the evenings, and we were always happy with our meals. The breakfast is buffet style and there is plenty of choice. The buffet is high quality unlike a lot of buffets I have visited. You can have 2 massages every day. They masseuses do their best to make you feel comfortable and relaxed and my wife and I really enjoyed our massages. My wife is currently pregnant and they have a special massage just for pregnant ladies. Overall we had the best holiday you can imagine here and we hope to return in a year or so

Plussat: The upgrade to pool with villa since the main pool was closed, but also the personel, , all of them were very nice and helpfull

Miinukset: Location is secluded, a good thing the restaurant offer great food and great selection

Plussat: Breakfast was lovely, the resort as a whole was beautiful and staff attentive.

Plussat: The location, the small private beach, the sea view bungalow with a massive bathtub on the porch. The staff: all friendly, polite, 100% professional, always ready to help. And above all... THE FOOD. We had our dinner at the hotel restaurant every day, as after trying their stuff on the first night we were not even tempted to venture outside. The portions were huge, the dishes fresh, fragrant and full of classic Vietnamese flavours. We tried seafood, Pho Bo, Pho Ga, Bun Cha, Beef Stew, Wild Pig stew... the list goes on - and everything was really good. Cannot fault the breakfast buffet either. We left the place happy, relaxed and a few pounds heavier.

Miinukset: Nothing. One point I would make is around the rubbish on the beach, which to be fair is in no way the hotel’s fault (and staff make every attempt to clean it multiple times a day): the plastic floating on the waves is a sad reminder of the role we all play in slowly turning our planet into a big mountain of waste. Let’s not forget the plastic bottles we use, will one day wash up on the beach. The hotel does adopt a no plastic approach, hopefully they keep up the good work.

Plussat: The staff were so accommodating and helpful. I loved my jacuzzi room. The room was comfortable with a great view. Everything about my stay was great!

Miinukset: Everything was perfect!

Miinukset: Unprofessional manager and staff. The manager need to learn how a good manager should be.

Plussat: Amazing place,even better than expected

Miinukset: nothing, everything was perfect

Plussat: The location...it is a reclusive place, away from the noise of the town, perfect to rest your mind and soul... The room was very clean, the breakfast delicious...at the restaurant the food was good and plenty...

Miinukset: I didn’t like the fact that like 10 meters away from the private beach there was garbage, maybe plastic brought by the sea...but, still...it should be cleaned...it’s just not esthetic or healthy for the ecosystem...

Plussat: Over price for the quality of the place. Far away from the city Restaurant and drinks extremely expensive

Miinukset: Beach was dirty

Plussat: The service at the beach chair. The staff are more attentive.

Miinukset: The service is not up to mark as the staff is inflexible. It was raining most of the time of my stay and the staff insist that we refill our drinking water at the unshaded water station outside despite the rain. The excuse was they dont provide bottled plastic water due to environmental conservation. They don't refill food during breakfast despite reminders unless you insist on it. We asked for a change of room to stay near to each other but was not entertained at all. We have a 2 room villa, a jacuzzi villa and a normal room for 8 pax. Water sports was reduce to only kayaking during the low season.

Plussat: Kaunis hotellialue

Miinukset: Viereisen rannan äänekäs musiikki häiritsevää

Plussat: The premises are deliciously quaint with remarkable grounds very well kept and most attentive and professional staff. The Spa is worth the detour where the atmosphere adds charm to our pampering. The free airport transfers are a most-appreciated delicate attention.

Miinukset: I would only recommend that guests be provided with an easy-to-read card for taxis indicating --in Vietnamese-- the exact location and providing a map. Such would avoid difficult discussions with drivers hardly English-speaking and not always aware of addresses.

Plussat: After a disastrous 4 days at another hotel down the road from La Veranda. We decided to move hotels. On early arrival at Least Veranda we were greeted with smiles, ice cold glasses of tea & cold flannels to hep us cool down by the front of house staff. Then lead to the hotel bar area to complete our check in. We had arrived 2 hours earlier than the allowed check in so we knew the room we had booked (garden view villa) was not going to be ready which was fine with us. Check in all completed we were given our room number & decided to eat at the hotel for lunch by the beach front. Half way through lunch we were advised they our allocated room was not going to be ready & that we had been booked into another room, well actually we had kindly been upgraded to an ocean view villa & advised of our new room number and that the room was ready whenever we were ready. Lunch finished we checked into the room. The villa was amazing beautifully decorated in old style French colonial, super comfy bed too. The hotel staff go the exta mile to ensure you are enjoying your stay. I assume it was the hotel manager (didn't catch his name) spoke to all guests daily to see if there was anything they needed & asked about their day. The restaurant maitre d was very friendly & well versed in the menu & appropriate wine to have with your meal. Food & drink at the hotel both in the beach bar area & restaurant are top notch. Well presented, very flavoursome. Ok so its not cheap by Phu Quoc standards but true me paying that little bit extra was well with it. Thank you to all the staff at La Veranda for making our stay in Phu Quoc very memorable.

Plussat: Grounds beautiful and beach lovely. Service was fantastic. Food amazing especially in the Peppertree restaurant.

Miinukset: Bed and pilllows could have been better.

Plussat: Lovely rooms and staff

Miinukset: Swimming pool turned your hari green and the sea was so full of ocean waste. Not like I remember form 10 years ago either.

Plussat: Breakfast was great - all you need and lovely breakfast area Staff and house is super - will return

Plussat: Erittäin hyvä palvelu ja ihana hotelli. Beach front villa myös aivan ihana. Ilmainen kuljetus Sao Beachille kiva myös.

Miinukset: Hotellin sijainti ei hyvä vilkkaalla alueella/ Long Beachillä. Mutta hotelli itsessään korvasi sijainnin puutteita :)

Plussat: From the moment we stepped off the plane it was a wonderful, magical experience. The staff, property, amenities & grounds were fantastic. Beautiful rooms and great bathroom amenities. Really a special place.

Plussat: Excellent location, beach, Food, drinks, staff - there is nothing that could be done better!

Plussat: The whole resort look and feel was beyond expectations. The staffs were very accommodating and room had all essential you can think of , comfy, cosy facing the beach. Breakfast was really good and dessert was super!If u are into a private quiet type of holiday with a beautiful soft sanded beach in Phu Quoc, I would truly recommend La Veranda

Miinukset: Could have a wider food selection

Plussat: Super charming hotel. Understated design that is really well done. Great location on beach and near town. Beach and pool facilities are kept clean. Lots of little surprises during the stay from music to happy hours. The staff really cared and was thoughtful without being intrusive.

Miinukset: T

Plussat: La Veranda is a beautiful Colonial style hotel with lush gardens, stunning ocean views and an all round relaxing feel to it. Coming back into the resort from the outside world seems like coming home. The staff are very attentive and nothing is too much. One of my favourite things about La Veranda is sitting on the Veranda watching the view change at different times of the day. Sunset in particular. The food at Peppertree was wonder and a short walk down the beach to Spice House is nice thing to do. A must is seafood at the night market, it is cheap, chaotic and fun. All in all it is a wonderful place to stay and is my second time in 4 months. I will be a regular. Thank you Marshall, you have a great team.

Plussat: Very friendly and serviceminded staff, however, their english weren't the very best. Nice and relaxed ambience. Nice pool- and beacharea.

Miinukset: The cleaning could be more accurate, and the mosquitos were very annoying. The soundisolation weren't the best.

Plussat: Great location and facilities for families with children

Plussat: Nice room , holiday very nice ...

Miinukset: Very far way to night market

Plussat: Spacious bedrooms and bathrooms. Clean, nice grounds, nice clean swimming pool. The gazebos and seating near the beach is nice. The free transport for stay of more than 4 nights. Free use of the bicycles and kayaks Good corals and fishes immediately on the beach and continuing on to the east/right for as far as you can snorkel. Satellite TV channels in English for the rainy days during the monsoon

Miinukset: Restaurant and overall staff communication (except receptionist) was extremely difficult. Poor water visibility - it's the monsoon season, can't be helped

Plussat: Location very secluded, beautiful beach, excellent food, Good beds

Miinukset: Staff at reception could have been much friendlier, very very limited English and lack of interest in guests. Other then that excellent stay!

Plussat: In the quieter part of Phu Quoc - away from all the tourists. Lovely pool and great beach for kids! They even clean your room twice a day. HUGE breakfast which included fresh juice/smoothie/tea/coffee, cereal, yoghurt, fresh fruit, toast, pancakes, waffles, English breakfast/ Vietnamese noodles. We had to order less because we could not finish our breakfast. Staff were lovely too!

Miinukset: Nothing!

Plussat: This place is just wonderfull:) beautiful area, clean room, gold beach, very tasty breakfests. You can use all snorkeling equipment for free, also kayaks.

Miinukset: The only minus is the fact that the personel in a restaurant do not spea english- what is funny sometimes, but...

Plussat: Stayed as got recommended by a friend, which is not letting me down at all. I’ve got free upgrade to Pool Front Deluxe Room. They provided excellent A La Carte breakfast. Tranquil natural surroundings are definitely a bonus. Polite and attentive staff. Not much time to use all the service this time but will be back in the future.

Miinukset: None that I know of.

Plussat: Quiet private beach with clear, calm waters. Nice for snorkeling and relaxing. The rooms were clean and comfortable. The food is good but after a few meals, might get a little boring. The Peppercorn resort next door has an excellent restaurant if you need a break (but check with the resort before heading over since sometimes the restaurant is reserved just for their guests).

Plussat: EVERYTHING! I loved this place and would come back without question. We were here at the end of May and it was so quiet, it almost felt like our own private resort. The room was big and comfortable and steps from the beach. The restaurant had good prices and excellent food, every single thing we ate and drank was delicious. The beach has lots of lounge chairs with cushions and a couple hammocks and there was a security guard to keep people from neighbouring resort from coming over. There was a very nice pool area with lots of comfy looking shaded and unsunshaded seating but we never used it. We did enjoy the poolside bar at happy hour though. Fancy, delicious drinks! It was the most relaxing place! When we went for dinner staff went into our room and made the bed and emptied the garbage! The staff was polite and we had no problems with anyone. I wish we could have stayed longer. I loved this place!

Miinukset: The only complaint is that there a some rocks in the water at the beach that are sharp and need to be avoided.

Plussat: Everything! We had a beach front King suite and it was amazing. The room was really spacious, the bathroom spectacular, and the location was perfect. The room was also close to the pool but right on the beach. It was exactly what I was hoping for. We didn't want a franchise type hotel, we wanted a hotel that had character. The restaurant was also excellent.

Miinukset: Nothing!

Plussat: Aamiainen oli erinomainen! Upea oma ranta sekä ystävällinen henkilökunta tekivät kokemuksesta miellyttävän. Huoneet olivat isot ja avarat.

Plussat: Rauhallinen paikka,snorklaus mahdollisuus,kaunis ranta!

Miinukset: Aamupala oli 2 viikoa samanlainen,

Plussat: Great facilities, staff were very good. Beach was good with different swimming pool options and a good gym

Miinukset: Felt it was expensive for Vietnam but it was a very good resort

Plussat: just as normal

Miinukset: not much activity during the staying

Plussat: Great pool and amenities, lovely rooms, great location if you want to go to the zoo safari and water park (which are all fantastic). Not a lot of food options however the buffet had a massive variety including fresh pasta etc made to order. So whilst it’s the same basically every day (with some variations) there is plenty to keep you happy for a few days no issue.

Miinukset: Some people had all inclusive deals that we were unable to get as you had to be from certain countries (different to full board). We were treated a bit like the underclass when we tried to get drinks. Not the end of the world but a bit frustrating.

Plussat: You’ve got everything you need for a perfect holiday. The staff was helpful and nice. Diversity in entertainment. The tuk-tuk services were very convenient. Free airport shuttle service.

Miinukset: The Akoya spa was an amazing place but the massage skill left room for improvement.

Plussat: The view outside of our balcany is fantastic, we can see the beach, the garden and the Vinpearl land. The staffs are nice and friendly and even their English is not so good, they are still trying to solve our problems. My son had a fever during our stay and it's very easy to get in to the clinic in the hotel and measure his temparature, but they don't have any medicines for babies and if you have little babies who are sick, you need to go to the hospital nearby. We also enjoyed a great time in the hotel beach and pool, the sea and beach are clean and good for swim. Also it's great that they provided the free shuttle services from and to almost anywhere in the Island. The hotel itself is very far from the airport and downtown area and this shuttle services solved all the problem!

Miinukset: The facilitis in the room are not enough. I can't even find a power outlet to charge my mobile. And the hair dryer is broken. Also they don't provide bathrobe and slippers for kids. The foods are also not good enough for a 5-star hotel. We had the full-meal package and the difference of three meals are reletive small. They only offer juice for breakfast and the choices of desserts and local style foods are very limited. Also, Vinpearl land and the safari are not good choice if you stay only for two nights. These two places are very very small and not too much interesting things to play and visit. If you buy combo tickets from the hotel, you can only go to the two places in the same day, and it's really a rush if you also booked the full-meal package.

Plussat: Lake like swimming pool, beautiful beach

Miinukset: Location, too far from center

Plussat: - food without taste - every vietnamese soups (pho, hủ tiêu, bún bò huế came from the same broth without taste .

Miinukset: Foods

Plussat: really nice and beautiful

Miinukset: stronger hair dryer

Plussat: The service and the staff amazing it’s so relaxing holidays

Miinukset: The property it’s a bit far from town but then again it’s nice and quite and it’s been amazing

Plussat: The food was wonderful and the staff incredible. The location is unbelievably beautiful.

Miinukset: This place doesn’t have a/c or a pool, but that’s part of the point and it’s unique beauty. It has the best beach so there’s no need for a pool and the eco cabins make it a very special experience, but in terms of comfort, this place isn’t for everyone. We loved it, but we weren’t looking more for a unique experience than for the lap of luxury.

Plussat: Great location - peaceful and quiet - nice loungers - relaxing hammock - enjoyable beaches and beach-restaurants

Plussat: Mango Bay has always been our favourite destination on Phu Quoc. Best restaurant on the island for location and flavour and always friendly staff. The resort is laid back and a great choice if you just want to relax without all the superficial flash in other resorts. Excellent massage.

Miinukset: Nothing not to like.

Plussat: The food and the staff in the resort and at the beach restaurant were excellent.

Miinukset: The mud road leading to the restaurant was mucky and slushy. So every time you went to Restuarant your feet, clothes would be splattered with red soil. Being from a village myself this was very discomfortable. The staff uses 2 mosquito coils in the room to avoid mosquito. These are meant to be used for half an hour in the evening whenever the mosquito gets in. Instead it was left on for the entire night in the smallest room that I stayed in. I had terrible discomfort and suffocation . Even though I put off one I didn’t realise there were two in the room as they were put in containers . There are no phones and you can’t reach out to the hotel in this state. And it was pouring heavily outside that I couldn’t even step out if my condition got worse. Mosquito coil is poisonous especially if you have kids . And the resort was filled with kids. There was almost a sprinkler like thing from the roof once it started pouring heavily. The resort is promising provided they put in some effort into these little details . I would never go back or recommend it to anyone . Had two sleepless night because of the mosquito coil.

Plussat: We enjoyed our stay very much, despite the bad weather. The Vietnamese and European food was excellent and the service even better! Thanks to all at Mango Bay for making our stay so enjoyable.

Miinukset: The weather, due to the rainy season.

Plussat: Excellent choice and quality of food, friendly efficient staff, good beach with cleaner water than in most SE Asian resorts, rustic feel of the resort

Plussat: Clean and comfortable rooms... perfect private beach.

Plussat: Beautiful setting. Like a little paradise on the beach front surrounded by tropical plants, birds and geckos (lots of geckos! But that’s ok, they eat the mosquitoes!). This place gave the feeling of calmness. The rammed earth bungalow was great. Outdoor bathroom was so good, private and water pressure was great. They also serve a really nice breakfast in the beautiful restaurant. The staff were great. We sat in our bungalow verandah when a storm was rolling in and it was just epic!

Miinukset: There was no fridge. I understand that they are going for an eco low energy usage angle but it was annoying to have to constantly ask for ice for the “cooler box” (esky). If insects and huge geckos and spiders bother you (didn’t bother me) then this is not the place for you. I got absolutely covered by mosquito bites on the first night! But they do provide insect repellant for you. The bicycles they have to use are really bad! Tyres almost flat. Gears not working. Rusted all over. That was kind of annoying. Also the property is a fair way from town and the taxis are not all that cheap.

Plussat: Everything is fantastic. Could not ask for better service, the staff were all exceptionally friendly and helpful. Beautiful setting, gorgeous beaches and lovely restaurants. Possibly the best hotel breakfast I've ever had!? Perfect place if you want a getaway and don't fancy doing much else

Miinukset: The only tiny thing was that the temperature of the shower was a little difficult to control.

Plussat: Everything was perfect, from the breakfast to the yoga in the morning and the SPA. The rooms are clean and beautifully designed. The staff is incredibly polite and always ready to help. The resort is the perfect place for an escape from the city. I really recommend it to anyone who needs to disconnect from a very busy life. Will definitely go back to Mango Bay!

Miinukset: Nothing.

Plussat: Nice location, great for watching sunset. The beach is quite rocky

Miinukset: There is no AC, and there’s mosquitoes everywhere, we used the net, but that made the fan useless. It was warm and not that comfy to sleep We booked for 4 nights, but wanted to check out after 2 nights, we didn’t have any refund for the remaining time.

Plussat: Loved the laid back, rustic character of this place. The resort restaurant was very good -- food and ambiance (deck right on the oceanfront).

Plussat: The spa and general managers willingness to fix the issues

Miinukset: Service - crap - they messed up my golf bookings and food is crap

Plussat: Beautiful place with very nice staff always kind and willing to please. The swimming pool and beach are amazing. The building very beautifully.

Miinukset: Too many kids! The kids would wake up very early and start to run and make noise around 7am! The hotel should have a floor/area without kids for people who wants to rest.

Plussat: The hotel and our villa far exceeded our expectations

Miinukset: Only disadvantage is that it’s so far away from the rest of Phu Quoc but still plenty to do around the resort

Plussat: Staff support

Plussat: Peaceful colonial style hotel, spacious and beautiful ocean view four-bedroom villa, spacious kids club, nice breakfast buffet line,

Miinukset: Too troublesome at the breakfast place - everyone needs to show the keycard in order to have breakfast

Plussat: Breakfast was great with a lot of variety. Close to our beachfront villa.

Plussat: Siisti paikka

Miinukset: Jos haluaa olla muuallakin kun hotellin alueella niin matkaa 30km + hotellista saatuun ruokamyrkytykseen henkilökunta vastasi kieltävästi,eikä tehnyt asialle mitään...

Plussat: Hotel and villas are gorgeus. Clean, clean, clean. Breakfast good. Pool and beaches very nice and thankfully clean!

Miinukset: Location-it's really far from almost everything. No chance to rent motirbike, just taxi or bus provided twice a day from hotel makes you less flexible if want to do some siteseeing

Plussat: All is...... magic

Miinukset: Evertihng was wonderfull

Plussat: Very nice personal touches for our honeymoon particularly enjoyed the honeymoon cake

Miinukset: Nothing

Plussat: The resort & hotel is beautiful. On arrival the receptionist was very informative & welcoming. The beds were comfortable & the room very clean and serviced 1-2 times per day. Its a stones throw to the lovely beach with plenty of sunbeds and shades. The shuttles to the few nearby restaurants/shops was good. Before our arrival the communication from the hotel regarding any room requests etc. was excellent & much appreciated. There is a lot of development going on in & around this area so I don't expect it will stay sleepy for long.

Miinukset: There are endless notices about expected behaviour in the hotel & facilities everywhere, none of which are policed by the staff. Throughout our stay the behaviour accepted by staff from unruly and badly behaved Asian children, screaming, using highchairs as racing cars and running around in the buffet restaurant was both dangerous and very unpleasant. With no other dining option for breakfast or lunch we simply ate and got out of there as quickly as possible, and usually skipped 1 or 2 meals per day, unless we were really hungry, it ruined the whole holiday experience for us.

Plussat: Sai olla rauhassa, uima-allasalue hienolla paikalla ja siisti, meri lähellä, iso huone ja sisäulkovessa. Aamiainen oli runsas ja monipuolinen ja puitteet hienot. Kuljetus kentältä ja kentälle sujui moitteettomasti. Siivoojakäynnin ajankohdan sai valita itse. Allaspyyhkeet ja sandaalit. Vettä sai joka päivä ja huoneessa oli viiniäkin tarjolla. Mukava kävelymatka kylään kilometri ja siitä eteenpäin. Hotellilta sai vuokrata skootterin ja polkupyörän sai ilmaiseksi. Paljon istutuksia alueella ja sammakoille omia lampia. Ystävällinen ja mukava henkilökunta.

Miinukset: Eipä sellaisia ollut.

Plussat: Location is incredible and the beachfront very well maintained. The outdoor lights over the hammocks meant I could read at night while listening to the waves. The traditional food at the restaurant was delicious, I must've had the shaking beef 4 times and never got tired of it. The only resort out of the three I stayed at to fumigate for mosquitos, and it made a massive difference.

Miinukset: Pool cues were in dire need of new tips. Also I never figured out why but the cost of doing laundry was about 3x more expensive than elsewhere on the island.

Plussat: Lovely bungalow, nice beach. Good food in the restaurant. Very helpful and friendly staff.

Miinukset: Laundry was quite expensive.

Plussat: We loved the infinity pool, the clean beach, the most friendly staff and the outside jungle bathroom. The food was good too and the happy hour offered some cheap and strong cocktails. The whole garden was beautiful, we had a huge bed and the room had everything we needed!

Miinukset: The bathroom door was difficult to open, but what do you expect in the jungle? There's nothing within walking distance, at night you wouldn't walk out easily to go to a nearby restaurant or bar. Then you have to take a taxi. But the restaurant in the resort offered some great food and drinks. And the staff was very helpful with arranging a taxi and sending us to a good, local style seafood restaurant.

Miinukset: AC can be a little stronger

Plussat: Very peaceful and relaxing, food, atmosphere, cocktails were really nice. All the staff were very helpful and it is an idyllic location

Miinukset: no issues with anything great spot

Plussat: The staff were extremely friendly and helpful. The breakfast, both western and Vietnamese was excellent. Our bungalow accommodation was comfortable and the pool was amazing with great views over the ocean and spotlessly clean. The hammocks at the beach were very inviting.

Plussat: Sijainti ja paikan rauhallisuus, yksityinen ranta, ruoka, palvelut kävelymatkan päässä, hinnat kohtuulliset.

Plussat: All the Staff were an absolute delight. From the cook whose smile was captivating to every person at reception who offered great service.

Miinukset: Just a bit hard to find as there’s not that many signs and it doesn’t appear properly on google maps! But once you find it it’s great!!

Plussat: nice staff, great pool, nice sea view (small private beach but still looks amazing)

Miinukset: food should be better

Plussat: - Beautiful semi outdoor bathroom with garden within - Incredible bungalow balcony with views - Lush, clean pool - Location; one of the best beaches on the island

Miinukset: The name "eco resort", as there were several non-eco offerings: - Single use plastic bathroom toiletries (including bars of soap wrapped in plastic, plastic toothbrushes + cotton buds) - No water filter available (plastic water bottles offered instead) - TV in room, very unnecessary in such a beautiful location

Plussat: The place was nice and quiet, as it was the low season. But the staff were attentive and very welcoming. The beach is very rocky but they pool makes up for that. There is a better beach just up the road.

Miinukset: My only criticism was the breakfast. It was very plain and minimal things were available

Plussat: The staff are professional, the facility are very good

Miinukset: The resort is very far from airport and center

Plussat: Location and breakfast Rock bar

Miinukset: Cleanliness...

Plussat: The hotel is beautiful, the location stunning. The food around the pool area and the Tree House Restaurant was excellent.

Miinukset: The cost of wine was exhorbitant! It is also quite far from the airport.

Plussat: Great scenery with great staff

Miinukset: Nothing

Plussat: View from bathtub.Rock bar island offer great view.

Plussat: Hieno sijainti ja muutkin fasiliteetit ensi luokkaista

Miinukset: Hotelli mainostaa itseään 5 hotellina, mutta vielä on "piiiiiitkä matka" palvelussa siihen vaadittuun tasoon ...

Plussat: Unique location, a nice blend between a luxury hotel and a forest in a penisular surounded by ocean.

Miinukset: Far from all the night life

Miinukset: Straff cant really speak english

Plussat: Outstanding customer service- staff couldn’t do enough went above and beyond

Miinukset: Drinks overpriced - and lack of entertainment in the evening

Plussat: Stunning location. Design and layout of the resort complements the natural environment. It is sympathetic to it's location, which is probably the best on Phu Quoc. Friendliness, service and attention to detail by our personal host Yen, and all of the staff was simply first class, nothing was ever too much trouble. We stayed in a beach side villa rather than the main hotel, and it was the best decision. The Villa's are luxurious, secluded and ours had the most wonderful views of the sun rising from behind the mountains across the bay.

Miinukset: Nothing poor at all comes to mind........

Plussat: The property is amazing, a well balance between modern and traditional style by respecting the nature. It was a pure wild getaway with an ultimate service. Pictures aren’t representing well enough the magic of this place. Highly recommended.

Miinukset: Everything was fine. Really.

Plussat: Very clean. Nice pool

Miinukset: Bad atmosphere and staff weren’t very helpful. Food wasn’t great either.

Plussat: Food, staff, bed, information given about activities to do in Phu quoc, pool, lobby area, bike. Thank you!

Plussat: The bed is really comfortable, the lounge area is spacious. The music all day long is quite nice. The staff is friendly.

Miinukset: Nothing

Plussat: Very nice atmosphere and the comfortable bed in the dorm.

Miinukset: The only minus point is that they don't provide complimentary water so make sure you buy some bottles before you come to the hostel

Plussat: The hostel is really big was a really nice communal area and a decent sized pool. I was not a big fan of Long Beach so luckily the hostel was nice enough that you could stay by their pool instead. The staff were also really friendly, even coming to wake me up when I slept in for a tour I'd booked. Think the beds were too comfy!

Miinukset: As a solo traveller, I hoped it would be quite busy. I still managed to meet other people but just watch out for low season as it is a lot less lively than during the high season.

Plussat: Room was really clean. Beds comfy and a nice atmosphere overall.

Miinukset: X

Plussat: The swimming pool and cocktail

Plussat: Modern, great location, clean, 24 hr reception and security.

Miinukset: Staff not very friendly, because they dont speak english very well. Rules everywhere (no running, no food from outside, dont make stains etc etc.. threaten penalty for everything. Also they insisted on keeping your passport otherwise you were not allowed to rent a motorbike. In Europe it’s not normal to give your papers to anyone for keeping - rather dangerous Ofcourse I understand these rules but it is not a very inviting feeling. Assuming grown ups stay there, not children.

Plussat: Cozy bed, a small locker above the bed, nice curtain so I could have some privacy, good AC, the second big locker for ur bags. The bathroom is clean and overall the hostel was very clean. Towel smelled nice, before I was afraid it won’t be fresh. The location is nice, plenty of restaurants, coffee shops, supermarkets and atm machines are there! And nice chilling area on the first floor.

Miinukset: The breakfast wasn’t that good, I ordered pancakes and they were cold and felt like I’m chewing the rubber:/ but the omelette with a sausage and bacon were nice! The internet did t work properly, especially in the room.

Plussat: Free washing, good showers, comfy bed, spacious area.

Miinukset: Staff very strict, authoritative and not that friendly. There are too many unnecessarily rules that don't allow you to be comfortable. No outside food or drink, they keep your passport and when i needed it to change mone they made me give my room key until i got back and countless more. Smoking is permitted in the common area which was gross. There are signs saying no smoking during breakfast hours but the staff don't enforce that rule (the only rule they don't) Loud drum and bass music they play each night that makes it hard to sleep. I asked them to close the doors to block the sound if the music and unruley Chinese guests that were making a racket. Breakfast portions small. Staff come in late at night and loudly show new person their bed or they just come in turn the lights on and leave?? Toilets far from rooms.

Plussat: Siisti paikka, saimme paremmin huoneen (villa on The beach) kun se joka olin tilannut, samalla rahalla. Aamupala ok. Uima-allas siisti ja ranta-alue rauhallinen ja hyvin hoidettu. Henkilökunta erittäin tukeva ja mukava oloinen

Miinukset: The local beaches were full of plastic and rubbish

Plussat: The staffs were very friendly. The hotel also have bonus 30mins free tennis and arrow games for us. The beach was very clean and had free kayak.

Plussat: Friendly and helpful staff. Nice breakfast with good spread. Resort is well maintained and clean. Airport pick up and transfer is available free of charge.

Miinukset: Facilities are limited. Gym is small and equipment is minimal and old. Beach & water sports facilities are not available.

Plussat: I would like to recomment this accomodation as perfect place to stay. Resort is situated in beautiful gardens with their own beach. Rooms are quiete nice and celean, staff is cleaning every day. If you have some problem like non working air condition, you can make a call to the reception at midnight and your problem is solved as soon as possible. In our case it was about 30 minutes followed with two additional calls next days to ask if all is working fine. Staff is very kind and much more than helpful.

Miinukset: All was just perfect!

Plussat: Staffs are very friendly. Breakfast is excellent. I will come back next time.

Plussat: Location - right next to a beautiful beach. Room was of a good size and had everything we needed. Staff were absolutely excellent. Very good massage at a reasonable price. Good restaurants nearby - I strongly recommend Cami, which is across the road from the main entrance and to the right. All in all, very good value for money.

Miinukset: Not much to dislike. The bath could have been bigger...that's about it.

Plussat: Great setting next to the beach, helpful staff and only short transfer from airport. A really chilled out place to relax after a long journey.

Miinukset: It was not close enough to the town to walk but an easy taxi ride. Not a problem for us at all but others may prefer to be closer

Plussat: Clean , tidy and cozy room , delicious breakfast .

Plussat: Swimming pool was a lot smaller than the photos may suggest and the space wasted on a pitch and putt that no one ever used could have been used for easterly facing sun loungers.

Miinukset: Sun bathing area too small - bars closed at 22.00hrs.

Plussat: The resort is next to a nice and clean beach, close to the centre.

Miinukset: I booked a premium deluxe room for 2 adults and 1 baby on booking.com. However, when i asked for the baby cot they said because its last minute booking and i didnt call to inform them so they didnt have enough cots. Me, my husband and my baby had to sleep on the same bed that night. The room and the bed is quite small and old. I told the reception and they did upgrade us to the beach front village next day which is much nicer than the previous one. The breakfast is average, the coffee has burning smell so my husband couldnt drink. We had been in The Shell and Camia resort before this one where breakfast was really good.