Grenada hotellia

Plussat: Room was very clean and comfy, beautiful bathroom. It is a bit outsider of the center but still very close, mamy buses connections around - to Albayzin, Sacromonte and to the bus station. I would stay here again.

Miinukset: Nothing

Plussat: The whole hotel

Miinukset: Room View

Plussat: I went earlier than check in time, was told the room might not be ready and so I said I could check in later.... Just store my luggage. But after checking with housekeeping, check in staff told me the room is all ready and that I have been upgraded to a bigger room. It was a pleasant stay and would definitely choose this hotel again if I come back to Granada in the future.

Miinukset: Drain of sink wasn't working. So water stuck in the basin until the next housekeeping. No issues for me but this needs to get fixed.

Plussat: Erinomainen sijainti, kävelymatkan päässä Granadan keskeisistä nähtävyyksistä. Monipuolinen, runsas aamiainen.

Miinukset: Ulkoallas katolla ei sovellu uintiin.

Plussat: It was excellent. Rooftop terrace with views of Granada. Staff was friendly. Room was pristine.

Miinukset: They charged me 20€ for my dog. Is this really necessary? Other places in Spain 3-5€ per night for a pet A pricey stay to begin with. Other hotel guests seemed a but snobby. High brow type setting.

Plussat: Best value I ever got. Perfect comfort, nice staff, nice place, quiet yet centrally located... I did not imagine I could ever get such a quality at such a price.

Miinukset: If your a light-sensitive sleeper, take your blindfoldy thing. Not absolutely silent, still really quiet. The potatoes with the salmon were mediocre, but nothing bad.

Plussat: The room is quite big and comfortable. The special thing is that this hotel has computer and printer for you to support your trip.

Miinukset: A bit small at lobby also the front of hotel has no space to drop-off

Plussat: Very nice room with excellent bed. The hotel has a nice roof terrace. The room was sufficiently warm (we visited in January) and the heating system wasn't at all noisy. The staff were friendly and the bar was comfortable with good value drinks. The location is excellent with nearby bus routes in and out of town, cheaply and quickly.

Miinukset: We were informed at reception that we were up-graded to a superior room which was very good. However, we were later told that access to the spa facilities had been withdrawn because of the upgrade and we had to pay. It felt like we were a little conned. Parking is available in a nearby underground car-park but on-street parking is nearly impossible, The drop off to the hotel is 20m away from the front-reception so you need to be mobile to get in and out.

Plussat: Hotel is very clean

Miinukset: None

Plussat: Hyvä aamiainen kohtuulliseen lisähintaan.

Miinukset: Huonosti toimiva wi-fi.

Plussat: A special thank you to Fran for his great assistance to seeing to our stay and that it was as comfortable and pleasant as possible.

Miinukset: Trouble with the air conditioning functioning. Got too warm at times during stay.

Plussat: The property location was great. Right in the heart of the city, with everything in walking distance. The reception staff and the breakfast staff were very friendly and helpful. The lady on reception made some very good recommendations of places to visit and to eat.

Miinukset: We had booked a room for 3 adults. It as a double bed and a sofa bed. When we arrived the sofa bed was not made up, which we understand, but there was not any bedding or pillows, and only towels, water and coffee/cups for 2 people. This was arranged later in the evening, but should have been before check in due to the booking being for 3 people. When we returned to the room after dinner, everything had been added and the sofa bed made, however there were no pillows. This was put right straight away. The staff were very good at correcting the issues straight away

Plussat: Staff kindness and customer orientation

Miinukset: Nothing

Plussat: Fantastic brand new hotel. Great location. Luxury feel.

Miinukset: Nothing at all.

Plussat: Kaikesta, hyvä hotelli

Plussat: Location

Miinukset: Room was very nosiy and we were charged more than three time the price for staying Saturday night from the price for staying on Friday. Thiis is outrageous and will be reported if no refund is given.

Plussat: lovely, large and comfy beds. and a full sized bath.

Plussat: Good location, right in the centre of town and just a short walk from the Alhambra and other sights. The room was comfortable and the staff were friendly and helpful.

Miinukset: The wifi didn't work for a day or two while I was there, although the rest of the time it worked very well.

Plussat: The position is great: just in the middle of the city. The breakfast is wonderful: you can find every kind of sweet and salty stuff.

Miinukset: Some room (like ours) is close to the lift and the noise could be bothersome. The same is the case for the toilet of the near rooms.

Plussat: Location was good, and the price was good enough ( didn't pay breakfast), clean room.

Miinukset: It was not that confortable, old elevators, on the hallway to our room there was an open air conditioning vent open looking quite dirty, view was awful.

Plussat: Hotelli todella keskellä kaupunkia, huone hyvä ja siisti. Aamiainen oli runsas ja monipuolinen. Hotellin takana oma autotalli.

Miinukset: Erittäin huono äänieristys huoneiden välillä.

Plussat: Hotelli oli viihtyisä ja erinomaisella paikalla. Hinta-laatu-suhde erinomainen.

Miinukset: Huono äänieristys, mikä aiheutti harmia yöaikaan.

Plussat: Hyvä sijainti, henkilökunta yritti olla ystävällistä puutteellisesta kielitaidosta huolimatta. Aamupala asiallinen, joskaan ei kovin monipuolinen.

Miinukset: Siisteydessä toivomisen varaa, yhden hengen huone todella ahdas ja ikkuna takapihan pimeään kuiluun. Äänieristys olematonta. Alkuun ilmastointi toimi vain hetkittäin ja lopulta meni oikosulkuun, jolloin koko huone täyttyi savulla ja katto piti purkaa.

Plussat: Hyvä hotelli erinomaisella sijainnilla, henkilökunta asiallinen, huone loistava, hotellin oma parkki plussaa. ehdottomasti uusimisen arvoinen käynti.

Plussat: Convenient location and good quality family room. Rather noisy due to proxmity to centre of city, but thats perhaps predictible enough and the drawback associated with its convenience. Overall a good choice.

Miinukset: No, it was a very good place for a family to stay with big airy room and plenty of space

Plussat: The staff were exceptinoally helpful. Please tell them that the toursits with the 2 bicycles thought that they were great

Miinukset:

Plussat: Hotel was clean, staff very friendly and helpful.

Miinukset: The bed could be more comfortable, hotel is not walking distance from centre.

Plussat: Excelent hotel very nice clean and comfortable, excelente breakfast, right next to the alhambra

Miinukset: I didn't research enough about the location. it is a good location for visiting the Alhambra, however it isn't in the middle of the town center the bars, restaurants, etc

Plussat: The hotel is very plush looking. It is 5 star and right beside the Alhambra. Parking is in the public car park only a couple of hundred meters from the hotel. Bedroom,bathroom and room were very, very clean which is priority for me. Bed was very comfortable and there was no noise to disturb our sleep. We decided to eat in the hotel in the evening and I’ll have to say that it’s seldom that I give a meal top marks as I am fussy but my meal was 10/10. My wife was very happy with her meal also. It was off season so there was not a lot of people in the dining room but that is a plus for me. Would I stay there again? Yes, without thinking about it. That says it all for me.

Miinukset: Nothing. We only stayed one night.

Miinukset: Vale parking was 20€ You’d think for this price you get your car back without dirt on the floor mat and scratches on the door

Plussat: Henkilökunta oli erittäin ystävällistä ja palvelualtista. Hotellin sijainti on tavallaan erinomainen melkein Alhambran sisäänkäynnin vieressä. Toisaalta matka kaupunkiin on melko pitkä ja rinne jyrkkä, joten paluumatka kannattaa tehdä taksilla. Huone on iso ja varsinkin pesutilat ovat runsaat, sekä amme, että suihkukaappi. Pesualtaitakin on kaksi. Aamiainen oli oikein hyvä.

Miinukset: Autolla saapuminen on hieman vaikeaa pohjoismaiselle tosikolle, koska paikoitus ja saattoliikennetilat ovat todella pienet ja käytössä. Paikoittamalla mihin suinkin onnistuu ja menemällä respaan homma kyllä hoituu, pysäköintipalvelu vie auton keskustaan ja auto toimitetaan noin puolen tunnin varoitusajalla.

Plussat: Very helpful staff with parking and directions to town and Alhambra. Very quiet room overlooking Alhambra. Highly recommended.

Plussat: Tyylillä tehty kodikas hotelli.

Miinukset: Odotin spa-tyyppistä booking.com sivujen perusteella. Vain yksi ulkoallas?

Plussat: Hiljaisuus

Miinukset: Ammattitaidoton ja palvelujaluton henkilökunta. Consierce puuttui kokonaan. Wifi- ja gms-verkko todella surkeita, eivät toimineet. Sauna oli kylmänä ja pooli pimeänä. Aamupala vaatimaton. Gluteenittomat tuotteet vähäiset. Hotelli on heikoin viiden tähden hotelli, jossa olen majoittunut monen vuosikymmenen aikana usein.

Plussat: Todella ystävällinen palvelu. Hyvä aamupala ja ruokaa saatavilla myös lobbybaarissa iltaisin. Kannattaa ottaa majoitus Granadasta, jos vaikka käy laskettelemassa Sierra Nevadassa. Hinnat on monta kertaa edullisemmat ja hotellien taso parempi. Matkaa Sierra Nevadaan on vain 30 km.

Miinukset: Suihkukaapin ovi ei pitänyt vettä suihkun puolella, vaan valutti veden koko kylpyhuoneen lattialle.

Plussat: I didn't need a car on my city tours , it’s perfect!

Miinukset: The check out is early .

Plussat: The setting in the 16th century building is fantastic. The service and staff were outstanding.

Miinukset: Our room was a bit dated and could use some freshning up. The breakfast was average. For a 5 star hotel i would expect more variety and more choice.

Plussat: Location Service

Miinukset: Rooms too small Not what I would expect from a 5star rated hotel

Plussat: Room was beautiful, friendly staff.

Miinukset: Christmas Eve food was ok but it was not in the restaurant and it had a cantine feel to it. Disappointed.

Plussat: Breakfast

Miinukset: claustrophobic room

Plussat: The staff were friendly, food really hood and a stunning courtyard

Plussat: Sijainti erinomainen

Miinukset: Patja huono

Miinukset: The key card didnt function many times

Plussat: We must have been given the best room in the place. Built in 1520 but maintained to a very high standard. Large room overlooking Alhambra. Large bathroom. Very comfortable bed. Breakfast was amazing also. Staff always bright and helpful. Loved our stay.

Miinukset: No

Plussat: The staff, the location and the set out of this hotel were all fabulous. We would stay here again.

Plussat: Location was perfect. Right by the Albaicin area and close to some great restaurants and the main city. 10-15 minute walk to Alhambra. Beautiful building and room was just lovely. All staff were exceptional.

Miinukset: I honestly can't think of anything I didn't like, I was encouraged to book following previous great reviews and I'm so glad I did. I would definitely stay here again if I return to Granada.

Plussat: Friendly and knowledgeable staff. Great location with a view of the Alhambra. Also very clean...

Plussat: Located in old Granada , near restaurants and shopping. Great location. The hotel is elegant and beautifully renovated. Very nice place to stay to have the feel of old Granada and still have have modern comforts

Miinukset: Nothing to dislike

Plussat: Viehättävä hotelli, hyvällä sijainnilla vanhassa kaupungissa. Pysäköintimahdollisuus lähistön parkkihallissa iso plussa. Pysäköinti helppoa ja samoin kuljetus sieltä hotellille. Hotelli oli hurmaava vanha rakennus, samoin huone kahdessa kerroksessa. Henkilökunta ystävällistä ja avuliasta, erityisesti respan Aaron ja aamiashuoneen aina iloinen nuori neiti.

Plussat: lovely staff and friendly accomodating service excellent stay an historic location

Plussat: I occupied room 10 on the third floor which had fine views of the Alhambra and an enclosed terrace looking down to the reception area within the quadrangle. The terrace had comfortable armchairs and a splendid view across the rooftops to the Alhambra through the large windows. The receptionists were very helpful in pre-booking my visit to the Alhambra.

Plussat: Location was great, close to restaurants, bars, and attractions. Hotel staff was very friendly and spoke English.

Miinukset: Cold! So cold! And the wooden panel that covers the front of the double sink fell off and landed on my foot!

Plussat: Exceptional reception staff. Great location and breakfast. Immaculately clean room.

Plussat: Next door to the train station and autobus station. If traveling to other cities or airport, it’s very convenient. Room is huge and modern.

Miinukset: Bathtub was not well cleaned. Can see other people’s hair left.

Plussat: Bed and room in general was very nice. Staff was great, breakfast was very good as well.

Miinukset: No gym or agreement with gym in the area for the guests, which is currently a very standard service to have.

Plussat: The location is great

Miinukset: Very noisy outside as the location is right in the most busy area

Plussat: Great location in the centre of the city. The staff were also very pleasant and helpful.

Miinukset: Situated on a busy road so gets quite noisy. The walls are thin too, so you can hear the neighbouring guests. We also found a large bag of medicine tablets in our room when we arrived, which wasn’t a great start to our stay.

Plussat: Everything. Good location, friendly staffs, wonderful breakfast..

Miinukset: Elevator rattled a little bit when it stops.

Plussat: Everything we had a lovely time in a lovely hotel. Very central to all amenities will definetly be back to stay

Plussat: Very good location, nice design in the room, comfortable bed.

Miinukset: The bathroom needs a bit of renovation.

Plussat: The focus on sustainability and how nice the staff was.

Plussat: Breakfast is excellent. Staff are very helpful and friendly. The rooms are lovely and comfortable. The location, central to everything is amazing too.

Miinukset: It was all great.

Plussat: Great location and comfortable bed !!!

Plussat: Clean, warm and inviting

Plussat: Excellent location in the city center but super quiet. I recommend the rooms with a private terrace on the 5th floor. We appreciated their attention for the environment and had a very pleasant stay! Breakfast was very good as well.

Miinukset: The minibar/fridge didn't work in our room. Not being able to cool down our drink leftovers, we simply enjoyed a glas of wine on the terrace and the receptionist was happy to provide us with a corkscrew.

Plussat: hyvät hedelmät

Miinukset: kahvi vähän laihaa kuten Espanjassa yleensäkin

Miinukset: Wc;ssä viemärin haju

Plussat: The people at the hotel were exceptionally helpful and nice.

Miinukset: No washcloths

Plussat: The Room included a kitchen, but this is specific to the apartments we were moved to and might not be in every room. The location was quite good with respect to proximity to the Alhambra. The man at the reception was very nice, and did his best he could with the resources that he had.

Miinukset: We were told two days before we checked-in that we were going to be moved to an apartment away from their main facility with out any option to re-book or turn-down. This required us to walk down the street to another property, dragging our luggage down the cobblestone street without any help from the hotel. The heat in the room was poorly designed (20 degree gradient between different points in the apartment at any given point). The kitchen utensils were cheap the furniture was very cheap. The upstairs bedroom was very hot, and needed to be in order to keep the rest of the apartment a reasonable temperature, upstairs bathroom also had a constant dripping sound of unknown origin.

Plussat: Erityishyvät, pehmeät sängyt ja tyynyt.

Miinukset: Äänieritys olematonta, kaikki kuuluu huoneista toiseen. kaikista huoneista ei ikkunoita ulos laisinkaan, tämä oli meille yllätys.

Plussat: Wonderful Hotel. Comfortable rooms. Friendly, helpful and competent staff. Great location.

Plussat: Ligging is perfect

Plussat: A very pleasant stay in a refurbished ancient palace. Quite close to the Alhambra and just few minutes far from the center. The accomodation and the staff were excellent.

Plussat: The location is incredible. We felt like we were in the heart of Granada without being at the epicenter. You can walk to the Catedral de Granada, the Albaicin and the Alhambra (although that is steep and you might want to taxi). Even without those amazing sites the plazas and winding streets are charming and enough for any tourist. The Hotel is beautiful. One modern building and one classic. Both are kept up. We stayed in the modern building and looked upon the classic. It was done in a way that didn't distract from either building. The staff is friendly. If you've rented a car then you can park it for a small fee.

Miinukset: The Food & Beverage department appears to be severely understaffed. The staff works hard but they seem frazzled and their scope of work seems to be too large - indoor and outdoor seating as well as bar tending and bussing.

Plussat: The rooms were large , comfortable and clean. The service upon arrival was excellent. The interior and gardens were lovely. The restaurant was very good,the service was wonderful and very accommodating for a family with children. The only disappointment was the piella everything else was delicious.

Miinukset: We were traveng with our 2 small grandsons so one of the reasons we choose this hotel was because it had a spa with a pool. However when we asked about times for the children to use the pool we were told it was unavailable. The wifi was also down the entire time. The location was ok except the street noise at night kept my daughter and her husband up most of the night.

Plussat: Great location, property, rooms, service, all great

Plussat: The Spa. The room was also a generous size.

Miinukset: Breakfast is the weakest point - it is adequate. There was no salad (which is a staple for us). The 7:30am start was a bit late (we are still jet lagged and waking up early), and when we requested to rent a car we were directed to go 8 mins down the road to a rental car shop. The amenities in the room were only provided on day 1 of a 2 night stay.

Plussat: Their servie was so perfect! They prepare many things for me and i enjoyed my stay in this hotel

Plussat: Location and staff

Miinukset: Furniture in the room

Plussat: Lovely old building, nice rooms (the other couple I had booked a room for were upgraded to a suite, although we weren't), excellent service from the staff who were all friendly and helpful. The jacuzzi, sauna and steam room were small but no one else was there, so the size wasn't a problem. The position is great and there's space to leave your car right outside the hotel (they then park it for you). Overall a lovely stay - would definitely stay again.

Miinukset: Only a couple of small niggles. It seemed a bit odd that our friends were upgraded to a suite and not us, when I'd made the booking. Our room only had a shower over the bath and for the price I would have expected a separate shower. There is no "indoor pool" - just the jacuzzi. Breakfast was a bit basic - our poached eggs on toast were well undercooked and cold, on soggy bread. Will probably skip breakfast next time.

Plussat: The staff were so helpful and polite, the location is right in the centre and almost everything is within walking distance. The interior of the hotel is really nice and the room was amazing. The car garage is in the adjacent building, and is opened and locked by the reception staff, however there was alway a member of staff at reception and they were always more than happy to let me in and out of the garage when I asked. The garage is about a 20 second walk from the reception counter. The garage does come at an extra cost, but only 17€ a day, which is cheaper than most other parking in the city. We had a two bed suite, it featured one double bed room and one twin bed room with huge single beds. The kitchen was really high quality and there was a small balcony, standing room only really, but you could stand several people on it, it wasn't tiny.

Miinukset: Finding the hotel by car was hard - this was entirely my fault as the hotel sent explicit instructions, via email a few days before our stay, on how to get there by car. If you are arriving by car READ THESE INSTRUCTIONS! I didn't read them properly (which is entirely my fault) and it took me 50 minutes to find the loading bay outside the hotel! Other than that error on my part, everything else was perfect. We even opted to stay an extra night we were so impressed with the hotel and the city.

Plussat: Location : 15min by walk to Alhambra perfect breakfast

Plussat: Large room, close to airport bus station, convenient location, friendly staff

Miinukset: Room temperature was unable reset.

Plussat: Lovely staff, comfortable bed and spacious suite. Warm and quiet. Would definitely recommend and return.

Miinukset: Would be good to have a coffee maker in the room as you had to get dressed and go downstairs to the shared lounge to get coffee (no milk)

Plussat: The location and the apartment was so great. I would definitely stay again when I get back to Granada!

Plussat: Staff was great & very helpful. Included breakfast delivered to room was excellent and timely.

Plussat: New remodeled room with nice toiletries. Location was very convenient. Quiet.

Miinukset: Breakfast was delivered so you couldn't refill coffee. But this was minor and overall, we really enjoyed our stay there.

Plussat: The staff make this hotel more amazing. Thank you to all the wonderful receptionists there for there amazing work in helping me with the parking as well as. Amazing spacious rooms and a very beautiful centrally located hotel. Modern bathroom Will come here if I visit Granada again.

Miinukset: No creamer with the coffee

Plussat: it was a pleasant stay and staff here are extremely friendly and helpful! The receptionist lady explained the hotel location & tourist attractions, also checked the airport shuttle bus stop and time table for me, really thoughtful and sweet!

Miinukset: none

Miinukset: Äänieristys ei parhaimpia. Toivoisin myös että kylpyhuoneen kertakäyttötuotteista luovuttaisiin hotelleissa.

Plussat: Great location.

Miinukset: Nothing

Plussat: the location was perfect, the rooms. in one word 'everything'

Plussat: Fantastic location. Nice to have the roof top for a nice view at the sunset. Room comfortable and well heated and staff friendly and helpful.

Plussat: Hotellin sijainti paras mahdollinen. Lyhyt kävellä minne vain. Keskustan kauppakadut, nähtävyydet ja ravintolakadut kaikki tosi lähellä. Aamiainen oli myös ihan ok. Auto vietiin parkkiin 4 yön ajaksi alakertaan, se pysyi siellä tallessa. Kaupungissa ei tarvitse autoa. Siitä on vain vaivaa, mutta tarvitsimme sen muualle Andaluciaan lähtiessämme.

Miinukset: Ei mitään

Plussat: Sijainti oli erinomainen, aivan vanhan kaupungin ja katedraalin vieressä. Aamiainen oli oli hyvä.

Plussat: Fantastic location, beside the Cathedral, near old part of town and Arab quarter. Excellent buffet breakfast. Very, very pleasant staff.

Plussat: Sijainti hyvä, aamiainen hyvä.

Miinukset: Perhehuone, joka erotettu ovella. Kaikki puhe kuului naapurihuoneesta.

Plussat: I love hotel’s staffs ! They were so nice and kind. When I need help they solved my problems with gentle and nice manner! Especially the lobby staff was angel...

Miinukset: Sadly, you can hear the sound from other rooms . For example, their talking or knock .. And the location of bed was quite close to door. but other things were super good!

Plussat: Good location, spacious room, friendly staff, modern clean decor

Plussat: Great location Great value for money Rooms tidy Staff helpful

Miinukset: Nothing really

Plussat: No plug for washbasin no toilet brish

Plussat: Great location for visiting the Alhambra. Upper rooms nice. Good views. Nice to have drinks out on terrace. Staff was very good, patient and wanted to help guests enjoy their stay.

Miinukset: Construction almost done. So it will be nice when fined. The upgraded rooms are enjoyable.

Plussat: Hieno 5 tähden hotelli aivan Alhambran vieressä. Hieno näkymä ravintolan terassilta. Hotelli on erittäin upea sisältä ja ulkoa ja aivan kävelymatkan päässä myös Granadan keskustasta. Kuljetuspalvelu parkkeerasi automme ja laukut kannettiin huoneeseen. Saimme hyvää palvelua hotellista.

Miinukset: Tilasimme aamiaisen vuoteeseen, jonka sisältöön olisimme itse halunneet vaikuttaa. Saimme siis pelkästään makeita kakkuja ja leivonnaisia kahvin kera.

Plussat: Friendly, Professional, Accommodating, Luxurious

Miinukset: Nothing

Plussat: Beautiful hotel and view of the city. Priced for location.

Miinukset: Priced for location. Staff was not helpful or friendly.

Plussat: Location and very helpful staff

Miinukset: Somewhat pricey for things like breakfast and lacking a gym

Plussat: The location was amazing. The restaurant view was amazing, giving you a panoramic view of the city.

Miinukset: Nothing

Plussat: if you love spectacular views you’ll love this property. next to Alhambra ten minutes walk (for reasonable fit). stayed one night loved every minute. staff very welcoming and efficient. will be back. January is good tome to visit Alhambra. it was bright sunny and quiet. no queues

Miinukset: nothing

Plussat: Location is the only reason to be there

Miinukset: Room Beds Fake luxury

Miinukset: In breakfast restaurant staff are very negligence and only one or two persons working, very simple request of plain croissant was denied very strange attitude

Plussat: The view is fabulous from the restaurant and our room. Comfortable mattress on the bed.

Miinukset: The shower isn’t separate but in the bath. The beds were single and pushed together

Plussat: Good location.

Plussat: History location and staff

Miinukset: Faucets leaking old and hard to run the water. Cheap hairdryer .