Grenada hotellia

Plussat: The breakfast was superb. The hotel rooftop was fabulous in such a busy city to be able to relax. Location a good walk but not too far and only 4/5 euros taxi ride to centre. Just a fabulous hotel and we have visited a few over the years!

Plussat: The quiet room and comfy bed. Helpful reception staff.

Miinukset: Bedroom was a little small with a long corridor that could have been out to better use.

Plussat: Clean & modern with comfy beds & good showers. The rooftop pool, while small, is an amazing benefit. We never struggled to get sun beds, but this might be because it was October.

Miinukset: Towards the weekend it was a little noisy in the corridor

Plussat: Nice modern hotel fairly near to city centre, nice large rooms, pleasant staff

Miinukset: Breakfast wasn't included and was quite expensive at €12 p/p, as we only have cereal and a cup of tea, maybe an orange juice. Television didn't cater at all for British people any channels being news

Plussat: E V E R Y T H I N G Had been travelling in Europe for 3 months and this was BY FAR the BEST hotel I stayed in over those 97 nights. Great new build hotel. They thought of everything and the roof top pool & bar was such a great bonus! Highly recommend it.

Miinukset: There's nothing I didn't like!

Plussat: Erinomainen sijainti, kävelymatkan päässä Granadan keskeisistä nähtävyyksistä. Monipuolinen, runsas aamiainen.

Miinukset: Ulkoallas katolla ei sovellu uintiin.

Plussat: Extremely friendly staff and modern rooms

Plussat: Location was great , out of the main tourist area but close to walk to those areas , very quite area at night. Pool lovely a bit small for laps but I made it work ! Lots to choose from at breakfast, something for everyone. Staff helpful getting taxis and the like . , room very clean and bed very comfortable. I would recommend to anyone goring to Granada

Miinukset: All was perfect no complaints .

Plussat: It was clean and spacious. Close to the train station. Staff was very nice.

Miinukset: Little far from all the main attractions so I felt it was difficult to get food and the breakfast selection was mediocre.

Plussat: All what you would expect from a 4 star hotel. Modern , clean bright and just heaven to have the pool on the roof at the end of a hot day. A fair walk to the sights but taxis were cheap and arrived Within seconds .

Plussat: Hyvä aamiainen kohtuulliseen lisähintaan.

Miinukset: Huonosti toimiva wi-fi.

Plussat: Very clean, room nice, shower area great and all staff keen to help. Recption on arrival very efficient which we were glad of. Roof cooling pool and area very nice.

Miinukset: Could not fault anything, only the location if you do not like 10 minutes to old town

Plussat: Approximity to AlHambra

Miinukset: Restaurant had limited menu

Plussat: The location by the Alhambra while being a short walk into the Town

Miinukset: Nothing

Plussat: It's a lovely location and the staff are helpful getting your car ready for when it is needed. Generally the staff are attentive. Breakfast was also very good. Great on time laundry service which was crucial for our stay.

Miinukset: To be honest it is not a good 5 star hotel. A good 4 really. The gym is terrible , the pool is tiny but nice , the room is decent but nothing special, worst all night room service we have experienced in any hotel . You are lucky to get a salad or a sandwich. Minimal extras provided to warrant spending the extra money on the Washington Irvine instead of cheaper 4 star alternatives in the area which have larger pools.

Plussat: Tyylillä tehty kodikas hotelli.

Miinukset: Odotin spa-tyyppistä booking.com sivujen perusteella. Vain yksi ulkoallas?

Plussat: Location was excellent and the room was a good size with good space and layout. Lovely balcony with view of Alhambra wall.

Miinukset: There are no porters to carry bags from the taxi to the hotel (which is not something you expect from a supposedly 5 star hotel - the check-in staff carry the bags if you ask for help). We asked for an iron and what arrived was a really old, broken and dirty ironing board which I didn’t feel happy to put my clothes onto - for such a pricey hotel I really expect better. They did not offer complimentary water (which sounds a bit ridiculous) - but again, something I have come to expect from 4/5 star hotels and the least they could offer given the price range.

Plussat: Excellent breakfast. Quiet location that was perfect for walking into town from.

Miinukset: The pool area was under utlilised with only around 6-8 sun loungers and a few tables. It was a struggle to get anywhere to relax by the pool as a result.

Plussat: Fab location for the Alhambra

Miinukset: One guy in the restaurant was a little terse.

Plussat: The staff were courteous and efficient. Anything we needed, they took care of it immediately. The closeness of the hotel to the Al Hambra is a huge plus.

Plussat: Todella ystävällinen palvelu. Hyvä aamupala ja ruokaa saatavilla myös lobbybaarissa iltaisin. Kannattaa ottaa majoitus Granadasta, jos vaikka käy laskettelemassa Sierra Nevadassa. Hinnat on monta kertaa edullisemmat ja hotellien taso parempi. Matkaa Sierra Nevadaan on vain 30 km.

Miinukset: Suihkukaapin ovi ei pitänyt vettä suihkun puolella, vaan valutti veden koko kylpyhuoneen lattialle.

Plussat: very close to Alhambra and hotel staffs kindly called a taxi and introduced major attractions, especially Flamengo. Thanks.

Miinukset: nothing.

Plussat: What an awesome hotel. We were pleasantly surprised! Right across from the Alcazar. Bit of a walk to the main town but the walk was also beautiful (almost like hiking in a rainforest). The walk might be a bit of a challenge to some due to the uphill grade on the way back from town, but can also catch a bus on the way back which takes about same time. The breakfast buffet was also great with nice selection and well-supplied with choices. The rooms were also impeccable. The towel warmer was a definite plus. We see this now in less and less hotels in Europe, I am glad they decided to put one. Staff was very helpful and friendly. This was our favorite hotel for our trip to Spain.

Miinukset: Bit of a walk to the main town, it may be a deal-breaker for some but it was a plus for us (see my other comments).

Plussat: Proximity to Algambra, breakfast, kitchen in restaurant for lunch, helpfull staff on the reception and in resturant.

Miinukset: We had to ask additional towels but nobody brought them. Vanity set was 1,5 piece for 2 adults and a child. The atmosfere is for business trips mostly.

Plussat: Close to the Alhambra and great location for walking around the old town. Authentically restored and maintained with a beautiful courtyard for breakfast and afternoon tea. Dedicated staff could not have been more helpful.

Miinukset: There was absolutely nothing that you wouldn’t like about the hotel, the position or the staff

Plussat: Location was great, staff was awesome, loved everything about it

Plussat: Coffee, afternoon tea, location

Miinukset: Room was small, no extractor fan in bathroom.

Plussat: The breakfast was great, served in such a pleasant location. Loved the afternoon "tea". All of the staff was so pleasant and accommodating and we had a lovely room. I loved the location in the Albacien, we could walk to many nice restaurants and had good shopping too. Would definitely recommend this hotel to my friends.

Miinukset: Loved everything

Plussat: Beautiful property in a great location

Miinukset: There was not lift access to our room, but the staff was very helpful getting our luggage to the room

Plussat: The room was comfortable, the entire building was very grand, and the breakfast was lovely.

Miinukset: It would have been better if the TV were connected to the wireless.

Plussat: A lovely old house converted into a hotel. Pretty rooms. Nice and helpful front desk staff. Nice afternoon tea served in the common area on the main floor. Great location.

Miinukset: My real issue was value for money. This was by far the most expensive hotel we stayed in during our trip to Spain but was not superior to the other hotels in any way. I paid extra for a superior room with a view of the Alhambra, but you needed to lie on the bed to see that view. A bit more truth in advertising would be welcome.

Plussat: This hotel was OH SO charming and lovely. My husband and I were celebrating our honeymoon, and stayed 2 nights in Granada at this hotel. I had mentioned that when booking and when we arrived there was a bottle of champagne chilling in our room awaiting our arrival, with a note that said Congrats. It was so nice! The breakfast had a lot of options, but the eggs were not great, a bit watery. I also loved that all the water was complimentary, both from your room and also in the common area. The courtyard was beautiful and so peaceful with a fountain running. The rooms were very comfortable with nice amenities, and very clean. I also was able to book a trip to see the Alhambra Palace through the hotel staff, since I was not able to get tickets in time online. Our reservation was ready for us when we got there. We thoroughly enjoyed our stay here and would definitely come back.

Miinukset: I don't think anything could have been better! It was lovely.

Plussat: Stunning courtyard hotel really close to centre. Delightful staff. Really fantastic

Miinukset: Carpark about 15 min walk away from hotel but I think I that's what makes granada lovely as theres not too much traffic. Deceptively uphill walk so could be worth getting taxi if it's hot. Was fine on way back to carpark

Plussat: Very friendly staff. Excellent location.

Miinukset: Nothing

Plussat: location

Miinukset: size of room was on the small but adequate level

Plussat: Perfectly fine, clean hotel with nice staff, in the centre of town if you need to be in the middle of the commercial district.

Miinukset: Uncomfortable bed. Mediocre breakfast. Very cramped parking lot. Inflexible re bookings. The booking experience at this hotel left a bad taste in my mouth. I made a reservation and immediately (within 1 hour) realised I had booked the wrong dates and notified hotel. Hotel would not let me make a very slight amendment to my dates and charged me for an extra night than I needed. Non-refundable booking so I guess they were within their rights but it struck me as extremely inflexible and unhelpful. Otherwise, hotel is fine, nothing special but a perfectly acceptable place to stay - though I suspect there are better options similarly priced.

Plussat: Very friendly staff, showed us all interesting points on map, good room, Hotel in central place.

Miinukset: Breakfast - Need to add vegetables , tomatoes, olives for start.

Plussat: Good breakfast for the price range. Excellent location.

Plussat: Great hotel. The location is excellent. Helpful staff.

Miinukset: If you are coming with a car there is a close parking lot that cost 20€ per day

Plussat: A special thank you to Fran for his great assistance to seeing to our stay and that it was as comfortable and pleasant as possible.

Miinukset: Trouble with the air conditioning functioning. Got too warm at times during stay.

Plussat: Fantastic hotel, in the best location in Granada. I could not fault this property - staff were lovely and the breakfast great. Rooms were very pretty and decorated lovely. I even missed check out and they were very understanding.

Miinukset: Room was a little small but it was the lead on one so i can complain. Beware the tiny carpark!!

Plussat: Very slick!

Miinukset: The breakfast. The fruits were out of season. The staff got raddled because I sat at table that wasn’t ready.

Plussat: Underground parking is a good point. Taxi across the street to reach Alhambra! Center location Nice room and bathroom

Miinukset: Shower was not perfectly clean. A few stains ion the floor. Waiting long to get the elevator...

Plussat: Kaikesta, hyvä hotelli

Plussat: Beautiful and clean rooms, great breakfast. Central location for walking to The Alhambra and surrounds

Miinukset: The only flaw is that they don’t have a kettle/ tea/coffee facilities within the room.

Plussat: This hotel was superb. Breakfast amazing, staff went above and beyond to help and the room was perfect. Good location. About 40 mins walk to Alhambra and near food & drink etc.

Plussat: Location

Miinukset: Room was very nosiy and we were charged more than three time the price for staying Saturday night from the price for staying on Friday. Thiis is outrageous and will be reported if no refund is given.

Plussat: lovely, large and comfy beds. and a full sized bath.

Plussat: Good location, right in the centre of town and just a short walk from the Alhambra and other sights. The room was comfortable and the staff were friendly and helpful.

Miinukset: The wifi didn't work for a day or two while I was there, although the rest of the time it worked very well.

Plussat: The position is great: just in the middle of the city. The breakfast is wonderful: you can find every kind of sweet and salty stuff.

Miinukset: Some room (like ours) is close to the lift and the noise could be bothersome. The same is the case for the toilet of the near rooms.

Plussat: Location was good, and the price was good enough ( didn't pay breakfast), clean room.

Miinukset: It was not that confortable, old elevators, on the hallway to our room there was an open air conditioning vent open looking quite dirty, view was awful.

Plussat: Hotelli todella keskellä kaupunkia, huone hyvä ja siisti. Aamiainen oli runsas ja monipuolinen. Hotellin takana oma autotalli.

Miinukset: Erittäin huono äänieristys huoneiden välillä.

Plussat: Hotelli oli viihtyisä ja erinomaisella paikalla. Hinta-laatu-suhde erinomainen.

Miinukset: Huono äänieristys, mikä aiheutti harmia yöaikaan.

Plussat: Hyvä sijainti, henkilökunta yritti olla ystävällistä puutteellisesta kielitaidosta huolimatta. Aamupala asiallinen, joskaan ei kovin monipuolinen.

Miinukset: Siisteydessä toivomisen varaa, yhden hengen huone todella ahdas ja ikkuna takapihan pimeään kuiluun. Äänieristys olematonta. Alkuun ilmastointi toimi vain hetkittäin ja lopulta meni oikosulkuun, jolloin koko huone täyttyi savulla ja katto piti purkaa.

Plussat: Hyvä hotelli erinomaisella sijainnilla, henkilökunta asiallinen, huone loistava, hotellin oma parkki plussaa. ehdottomasti uusimisen arvoinen käynti.

Plussat: Convenient location and good quality family room. Rather noisy due to proxmity to centre of city, but thats perhaps predictible enough and the drawback associated with its convenience. Overall a good choice.

Miinukset: No, it was a very good place for a family to stay with big airy room and plenty of space

Plussat: The staff were exceptinoally helpful. Please tell them that the toursits with the 2 bicycles thought that they were great

Miinukset:

Plussat: location was perfect - great view of al hambra and ideal for walking to the sites. staff were extremely friendly and accommodated every request we made.

Miinukset: parking is a long way from the hotel although we missed the comment about getting a taxi with bags in the hotel's directions but this could have been made more clear - hence 1/2 mile in mid day sun with suitcases wasn't fun. room was clean but v small - bed was small and immediately next to the door and could hear next door very clearly.

Plussat: Sijainti erinomainen

Miinukset: Patja huono

Plussat: For a standard room. - no superior available -was excellent . Even had a view of Alhambra. Complimentary coffee and pastry in afternoon was lovely. First time I have ever encountered this .

Miinukset: Nothing

Plussat: Well, it locates in a good place, Albayzin and most of the sights as well as plenty of shops, bars and restaurants can be reached quickly. The house is somehow classic and lookis pretty from outside. Every afternoon, there is free tea/coffee as well as some breads/cakes.

Miinukset: The room is not so large and bright, and because it is very old house, it is not so clean either. The street walk into the hotel is so narrow and it is not reachable by car, which is then not so friendly for luaggage takers. Besides, in the photos, the Alhambra Palace can be seen directly from window, but actually it is not so.

Plussat: Great location, wonderful value for money!

Plussat: Viehättävä hotelli, hyvällä sijainnilla vanhassa kaupungissa. Pysäköintimahdollisuus lähistön parkkihallissa iso plussa. Pysäköinti helppoa ja samoin kuljetus sieltä hotellille. Hotelli oli hurmaava vanha rakennus, samoin huone kahdessa kerroksessa. Henkilökunta ystävällistä ja avuliasta, erityisesti respan Aaron ja aamiashuoneen aina iloinen nuori neiti.

Plussat: The location

Miinukset: I had one small interior window. Hated it. Felt very. Claustrophobic.

Plussat: Friendly staff, great location , view of the Alhambra from my room

Plussat: Breakfast

Plussat: Good location on edge of old town. Good buffet-style breakfast with plenty of choice. Comfortable, quiet room (No. 23) Friendly welcoming lady on reception. Free tea and coffee served in the afternoon

Miinukset: Nothing. Only minor issue was lack of clothes-hangers in room on arrival; there were only 3 in our wardrobe but more were supplied by room service after we asked at reception. (This seems to be an issue with many hotels these days!)

Plussat: Charming old hotel, lovely staff, very good choice for breakfast and location excellent.

Plussat: Location, but there’s no parking on property

Miinukset: The pictures where VERY misleading (see pictures attached from what they show when you are booking VS reality). Staff defensive when asked to move us to the room that we ACTUALLY booked, “with sunroom/views and armchairs, bathtub and very spacious”. We had NONE of that as you can see in the pictures. We talked with booking, they were really nice on the phone, but didn’t do anything and didn’t get any refund or get the hotel to change their misleading practices. Also, the elevator sounded really scare, and we looked up and saw it had had an expired security certificate and nobody cared ( see pictures attached). Not sure if booking will publish this, but at least I can try to prevent sb else from paying super extra for a bad experience, please go somewhere else.

Plussat: Location, decor and ambience excellent. Loved the terrace and the view. Quiet at night and early morning. Interesting and quirky configuration of building.

Miinukset: Green safety light in one room was too bright. Tea and coffee facilities would have been appreciated.

Plussat: everything

Plussat: Extremely helpful and courteous staff. The room was very comfortable and well appointed.

Plussat: Beautifully designed hotel. Centrally located. Excellent breakfast.

Miinukset: We had asked for a double bed and were informed on arrival that only a twin room was available. The receptionist found us a double when we said we were not happy to have a twin room, but it wasn’t the best first impression of the hotel. The hotel also took payment four days in advance using the card details on our reservation. This was inconvenient and annoying because we were intending to pay with a different credit card on arrival and meant that we incurred a fee for paying with the other card. We would have appreciated it if the hotel called us to check before taking payment.

Plussat: I loved the accommodations and location.

Miinukset: The front desk staff were not very helpful.

Plussat: The accommodations were super and I cannot say enough amazing things about the Fabulous staff! The use of the Hot Spot was so great to have. Plz check the shower drain in 410 - it seems to be draining slow. Shower doors need adjusting. What a great hotel!

Miinukset: See above comments In 410 the lobby noise got a little noisy sometimes.

Plussat: Very central and great view of Alhambra from roof terrace.

Miinukset: One room had rather noisy air conditioning.

Plussat: Location and the design.

Plussat: Clean, warm and inviting

Plussat: Liked everything, friendly staff, very clean, great location and half the price of a similar RoomMate hotel in Malaga

Miinukset: Liked everything but would have liked a serious news channel on TV, preferably English but Spanish would be OK

Plussat: There was nothing not to like about Santa Paula. Great location, excellent food, helpful and friendly staff.

Plussat: Great ambience. Great location. Great services.

Plussat: Staff were friendly and helpful.they went out of their way to accomodate us. Room was very clean and comfortable. Its lovelyvto sit in the courtyard and eat.

Miinukset: I would have preferred a proper electric kettle in my room. That machine you provide is silly and water not really hotnenough.

Plussat: Great hotel located in a historic buildings. It was a reall pleasure to stay there. Very nice restaurant in the hotel with Monica as an expert sommelier who made our diner an event in itself, and our stay unforgetable. Food was as well delicius. I absolutely recommend to visit the restaurant. The same goes for the breakfast, a big and excellent selection. We will for sure return to the hotel.

Miinukset: The reception could be a bit more helpful to find the right way to visit Alhambra.

Plussat: It was very well located and very well maintained, a beautiful mix of old and new.

Miinukset: We had booked a room with a balcony and were given another “equivalent” room, which did not have a balcony, because the one with a balcony was unavailable. We had been looking forward to our balcony... also the service was so so (ex quick and dirty explanation of what to do in the city upon arrival)

Plussat: Location, building and staff excellent.

Plussat: Very helpful staff, great location

Plussat: A very beautiful hotel with excellent service

Plussat: Location Service

Miinukset: Rooms too small Not what I would expect from a 5star rated hotel

Plussat: Great location, very convenient. Beautiful interior patio. Comfortable beds.

Miinukset: Need better access to coffee in the morning. Otherwise great place.

Plussat: A very beautiful and nice hotel - especially the courtyard. Great location near restaurants, cafés, shops, Alhambra etc. Friendly and service minded staff. The hotel is really worth the money. I can truly recommend it if you are visiting Granada!

Plussat: Great apartment complex converted to hotel. Staff was very professional and helpful. Continental breakfast was delivered to our room in the morning.

Miinukset: Nothing to complain about!

Plussat: Clean, cute, modern

Miinukset: Nothinh

Plussat: Loistava sijainti. Mukava huoneisto. Ystävällinen henkilökunta.

Miinukset: Aamupalalla ei saanut kahvia tarpeeksi vaikka kahdesti pyydettiinkin. Koko talo haisi ummehtuneelle.

Plussat: Staff was great & very helpful. Included breakfast delivered to room was excellent and timely.

Plussat: Everything was great!

Plussat: Perfect location and the apartment was fantastic. We only stayed for one night so didn’t really attempt to cook or anything.

Miinukset: The kitchen is small.

Plussat: Great location. Would have been good to have a coffee plunger or at least coffee making facilities in our apartment. Enough space for 2 adults and 2 teenage children!

Plussat: The room was very nice and clear, and comfortable. Nothing special, clean, comfortable, and perfect fot the nice rest. The bathroom was very cool, and comfortable, and clear. The location is normal 10 minutes from the center, and the bus stop also. The Alhambra was 20 minutes on foot.

Miinukset: Nothing :)

Plussat: The service was great from getting us parked and into the hotel to questions and checkout. Rooms were modern and nice. One bedroom was good size, other decent. We also used pullout bed which took up most of living room but also had space for dining table there. Mini fridge used to keep our drinks cold. Very nice relaxation room on bottom floor with coffee/tea as well as computer and movies. Walked to Alhambra both ways as well as took bus there and walked back second day. Enjoyed and would stay again.

Miinukset: Pay for parking, but was nice we were able to get a spot with the property (can't reserve). Made it easy to pull into loading area to pack car when leaving.

Plussat: A very clean and comfortable hotel apartment which was big enough to accommodate our family of four. The location is on Gran Via which is central to all the major attractions. The breakfast was served in the room very punctually as per our instructions. The lady at the reception some limited English but was very helpful and kind. My boys got a kick out of the hi-tech toilet in the room!

Miinukset: We were lucky to get parking at the hotel which has space for only 3 cars. If you are driving down like us, make sure you follow the instructions to the T otherwise you will go around in circles. The final turn to the parking area was very confusing as it is from a side alley and there are no signs for parking and neither is there any parking attendant to help.

Plussat: Staff was very helpful and nice.... specialy want to say thanks to Miss. Sulema ( hope I remember name right ) Thanks.

Plussat: Very helpful staff, exceptionally clean property in a great location. In room breakfast was unexpected, but appreciated. Parking was available which was very convenient.

Miinukset: N/A

Plussat: Superb hotel, right at the heart of things near all shops, bars restaurants and attractions

Miinukset: Breakfast at 20 Euros per person a bit steep, they could be a bit more liberal with the milk and coffee supplies in the room

Miinukset: The booking process. We had joined the NH Rewards scheme and went in to make the booking on the NH web-site. We went all the way through and were up to the point of paying. However, the web-site insisted on our putting in a 'Fiscal ID number'. This should not be a demand for people outside of Spain. However, the web-site knew we were making the booking from the UK; all our details were in. Even so, the site totally refused to let us go on to pay and finish the booking. We had to come out and make the same booking by booking.com, which cost us £87 more, for exactly the same thing. I contacted the NH Rewards people who insisted that the web-site would not have demanded a fiscal ID number, even though we told them, several times, that the site would not let us progress without putting in a fiscal ID number. They effectively refused to accept what I had been telling them. Please ensure that your web-site is working properly and does not demand a fiscal ID number from people outside Spain. Quite frankly, NH should refund the £87 we were obliged to pay by being forced to go to a different site

Plussat: Location, spacious room

Miinukset: Facility and equipment, dark hallway, few unfriendly staff, lack of manpower

Plussat: Bed was good including pillows. Location was excellent. Staff were nice. Very clean

Miinukset: Parking was a bit expensive

Plussat: Location is great, clean hotel

Miinukset: Breakfast buffet limited variety of food. No free car parking

Plussat: Location and quality of everything was great.

Plussat: Location , rooms and staff

Miinukset: Nothing unlike

Plussat: Small and practical hotel with all necessities. Comfortable beds and superb location close to many shops and restaurants in the vibrant roundabout of PUERTA REAL. Staff always smiling and ready to help. Very cosy hotel it was a pleasure to stay there!

Miinukset: The breakfast could be improved a bit but its okay. They seem to make an effort with wide varieties but could slightly be improved in my opinion.

Plussat: Comfy bed. Fine for what you pay for. Decent room and bathroom, nothing extraordinary though

Miinukset: I personally don't like the shower bath combo (where you have to climb into the bath to have a shower), bathroom was a little small. The location is very touristy, it takes a good 5 min to get out of that main busy street and somewhere decent and not over crowded. It's a 20 min walk to the Alhambra

Plussat: View from the room with the walkout balcony is superb

Miinukset: Quite expensive for just an alright hotel

Plussat: Aamiaiset olivat mmuten hyviã , mutta leivãt ja leikkeleet eivãt olleet tuoreita

Miinukset: Tuoreemmet aamiaistarjonnat

Plussat: The location is incredible. We felt like we were in the heart of Granada without being at the epicenter. You can walk to the Catedral de Granada, the Albaicin and the Alhambra (although that is steep and you might want to taxi). Even without those amazing sites the plazas and winding streets are charming and enough for any tourist. The Hotel is beautiful. One modern building and one classic. Both are kept up. We stayed in the modern building and looked upon the classic. It was done in a way that didn't distract from either building. The staff is friendly. If you've rented a car then you can park it for a small fee.

Miinukset: The Food & Beverage department appears to be severely understaffed. The staff works hard but they seem frazzled and their scope of work seems to be too large - indoor and outdoor seating as well as bar tending and bussing.

Plussat: Our friends and us found this gem absolutely brilliant. Rooms were beautiful, staff extremely welcoming. Central location, even the hassle of parking the car was dealt with. Breakfast was great. Would definitely recommend this hotel.

Plussat: Friendly and relaxed but still quite luxurious

Miinukset: Nithing

Plussat: Beautiful property. Central location. Excellent service. Can’t beat it.

Plussat: The bar/restaurant and room staff were excellent! They catered for our needs with courtesy and grace that made imbibing our drinks and meals that much more special. They engaged with us in a way that will make us want to come to your restaurant if I am ever in Granada again - to say hello and enjoy their company over a drink/meal!

Miinukset: Price of breakfast and parking was very high especially since we were there for 10 days. The desire to provide guided tours or basic information about Museums/Art Exhibitions was as disappointing as the tourist office in town. For example, the hotel quoted me a price tag of 99 euros /person to undertake a 45 minute drive to the Sierra Nevada Mountains with an additional price tag of 25 euros/person to enjoy the views for 1 hour! Tripadviser provided an off road 4X4 6 hour drive with stunning views/short breaks for fresh figs, almonds, blackberries, 3 course lunch and a drink for 60euros/person. Disappointingly, the hotel reception declined to arrange this tour for me.

Plussat: Proximity to city centre

Miinukset: To noisy

Plussat: Helpful and friendly staff. Clean and spacious rooms.

Miinukset: Breakfast only available as a buffet; would have preferred a la carte option.

Plussat: The Hotel is very very nice , location is excellent , the palace Room is very big with old style window , but the furniture is modern and very comfortable , the toilet is big , too , the breakfast is ok ‘ I expect more variety, the garden and the restaurant in the hotel Very nice. The staff was very friendly and helpful all the time , i will recommend this hotel to all my friends

Miinukset: Only we had problem when we toke a shower , the water will leak out to the floor , and the TV was small size .

Plussat: Perfect location and a stunning period building. Lovely and very helpful staff, helped me organise Alhambra tour 3 days in advance with a super nice guide - Pablo.

Miinukset: Very poor breakfast. Very noisy at night, but I guess that the city centre for you.

Plussat: Nice restaurant and Good location.

Miinukset: the hotel, which promised that we will live in a wonderfull 19th-century palace , in fact, we lived in the neighboring building in a modern style, where the air conditioning was not tuned and in the morning was repairing in the corridor, and workers were painting the ceilings (my friend is allergic, and breathing paint isn’t super for her ) . how can guests be accommodated in a place where do repairs?

Plussat: Staff was really friendly! Helped us with tickets for the alhambra and gave us some insider information. Hotel is located at the road to the alhambra.

Plussat: Location was excellent for sightseeing.

Miinukset: Quite difficult to get up to top bunk but that is more a personal problem

Plussat: perfect for a good location in the city center, close to all you need in Granada. Rather good for young people.

Plussat: - fabulous location! Close to many restaurants! Puerta de Syria was our favourite. - Carlos is super friendly and informative! - very comfortable beds - nice view of the square - good size, large room. - it was good to have parking at a reduced price - as opposed to some, we had no problems finding either parking or pension - we used Google Maps.

Miinukset: - unfortunately, I missed that the reception closed between 14.00 and 18.00. Carlos had kindly waited for us to pick up the luggage. It would be good to have those hours on the doors.

Plussat: Great value and very well located. I especially liked having a window/tiny balcony overlooking the Plaza Nueva. Carlos is extremely helpful and friendly. He answered all of our questions and helped us get tickets for Alhambra (for the next day) and a Flamenco performance in Sacromonte. A good breakfast buffet is available at a nearby establishment, at a reasonable price. The Pension is very clean and nicely decorated. Having a sink in the room was a nice plus.

Miinukset: The shared toilets and showers are not separate for men and women. This could lead to awkward encounters, but didn't in our case. The Reception door wasn't always open when I needed to speak to Carlos (during the posted hours), but he did always answer the phone when I called him.

Plussat: The room was clean with pleasing, simple decorations. It was good to have our own wash basin. The shared toilets and shower cubicles were also very clean. The hosts were charming and very helpful. The parking was tricky and I was very thankful I had hired a small car or would not have made it round the sharp bends of the car park. Thank goodness for help from Carlos! The price was good for us and fair for the room. Car parking cost an extra 20 euros (it was convenient for us). Check-in was before 2 pm or after 6pm. The pension is very central, on the street where you walk to the Alhambra. There was Easy access to the Albaicín with loads of shops and good restaurants.

Miinukset: The location was a bonus AND a problem for us. The issue with the location was that because of the local (very hot July) weather and culture, and being very central, the street outside was noisy till after 4 am. We managed the noise by keeping the double-glazed floor-length windows onto the v small balcony shut, and coped with the heat (still around 28C) by running the ceiling fan. I recommend either staying out late like the locals, or using ear plugs. I also realised how British I am now - I really wanted to make some tea in the room and maybe have a small fridge for keeping water and other drinks cold in the stifling heat.

Plussat: Spacious, very affordable, great air con.

Plussat: Very nice owners. Well placed in the city. We were a family of 5. The appartment was very good and well equiped. The only reason why we don’t put 10/10 is because of the noise that you can hear in the stairs. Otherwise, our stay was just perfect

Plussat: Location!! Comfy bed, clean room and amenities

Miinukset: No aircon, though a ventilator was provided

Plussat: Really good location for bus transport to Airport and also for sightseeing and excellent tapas bars

Miinukset: Sound proofing from external traffic noise (although it wasn’t too bad)

Plussat: Very clean and bed made up perfectly each day. Wonderful choice of breakfast. Location very central.

Plussat: Henkilökunta oli hyvin ystävällistä ja avuliasta

Plussat: Loved the facilities and the 5 senses

Plussat: Everything

Miinukset: Nothing

Plussat: Sijainti oli erinomainen, aivan vanhan kaupungin ja katedraalin vieressä. Aamiainen oli oli hyvä.

Plussat: Nice hotel in a good location with a staff that speaks little English. Decent breakfast. Not a big selection, but adequate.

Miinukset: Hard to find if you’re driving. No sign out front. No place to pull over and look around. Turns out, it’s on a side street (the streets have no street signs and the buildings almost no numbers) right across the street from a big church. We found it only because I got frustrated and made what I’m sure was an illegal turn and parked on a sidewalk. Right in front of the hotel. Dumb luck. Good room (415), except the safe is too small to hold a laptop or much of anything. When you turn on the A/C it runs all the time, regardless of the temp setting. The shower is open and water drains out onto the floor because the shower floor is flat. Water is just as likely to flow onto the floor as down the drain. There’s a drain in the floor in front of the toilet, which should be a big hint, but talking a shower and stepping out onto a wet, slippery floor is less than ideal.

Plussat: The beautiful room, excellent breakfast choices and very friendly staff.

Miinukset: Lack of storage space could be a problem if staying more than a few days.

Plussat: Almost everything. Staff very good and helpful both on this and a previous visit. Good breakfast.

Miinukset: Bar. Coffee shop would be useful.

Plussat: excellent very central location next to cathedral with underground garage car parking!

Miinukset: the breakfast could have been better ie the limited hot food was cold...so sticking with the continental breakfast was the better option!

Plussat: Front desk helpful and gave very good advice. Modern facilities. Didn’t use pool, great site but small.

Miinukset: Clean and sleek

Plussat: We got upgraded to a suite, which was probably the highlight of our stay. The design of the room was very streamlined. We got a huge king bed, large sink and mirror (two people can use it at the same time), a bathtub at the end of the bed (we didn't really take advantage of this), and separate toilet and shower. The two layers of curtains were perfect for sleeping as well as letting in soft daylight. The location was perfect. We could walk everywhere downtown. We also took advantage of the C30-31-32 to go to Albaicin and Alhambra. Thank you Five Senses for making our staying Granda super comfortable and relaxing.

Miinukset: It might not have been the hotel's fault but our suite smelled like smoke when we arrived. The employee who checked me out chose to charge my credit card in USD without my consent. I would've preferred to pay in euros, and she should have offered me the option.

Plussat: Breakfast was perfect for us.

Plussat: - Wonderful service by the staff - Very very close to the Alhambra itself. - The architecture of the building was impressive. - The view from the restaurant was great. - The valet parking was great.

Miinukset: - The quality of the food could have been a bit higher given the cost.

Plussat: Perfect place to stay for The Alhambra, and what a fantastic hotel. Huge, superb public spaces, and a terrace with views to die for. And only a short walk down the hill into wonderful Granada,

Plussat: Closeness to Alhambra (easy 300m walk up) and quite a building - sort of a Disney version of Albambra

Miinukset: Well over-priced and room not ready at check in / 4pm - although they did give me a key to a dirty room, last nights sheets and towels etc. Shard my colleagues to unpack and change - Got a room by 7:30pm but left early the next day so E300 for 12 hours only - pricey !

Plussat: Everything!

Miinukset: Nothing!

Plussat: All good except the bathroom very congested and badly designed

Miinukset: Except the bathroom all good

Plussat: Small but cute room , old building. Great location to visit Alhambra.

Plussat: Hieno 5 tähden hotelli aivan Alhambran vieressä. Hieno näkymä ravintolan terassilta. Hotelli on erittäin upea sisältä ja ulkoa ja aivan kävelymatkan päässä myös Granadan keskustasta. Kuljetuspalvelu parkkeerasi automme ja laukut kannettiin huoneeseen. Saimme hyvää palvelua hotellista.

Miinukset: Tilasimme aamiaisen vuoteeseen, jonka sisältöön olisimme itse halunneet vaikuttaa. Saimme siis pelkästään makeita kakkuja ja leivonnaisia kahvin kera.

Plussat: the view, the kindness of the staff , the location.

Miinukset: I think the standard of dining lounge was not at the same level than the hotel. When i went there the music was loud, people were talking loud, a group of students were visiting and make me feel like I was in a circus hotel. It's not exactly I was expecting. I was coming from the Alfonso XIII in Seville and I was expecting this kind of ambiance.

Plussat: Good location to Alhambra, although there were a few other hotels close by as well. The bathroom was clean and modern. Nice lobby. Nice view from the terrace, although drinks and food very overpriced.

Miinukset: The room did not live up to our expectations based on the pictures featured on the booking. com site. I have no problem with an older, dated room if I know that's what I'm getting. There is a big disconnect between the images featured and the room we had. Old, stained, smelly carpet, and tattered furnishings. The smell was so bad that we had to leave our windows and door open for at least 30 minutes after returning to air it out, and spray perfume to mask the smell. The smell may be coming from an old or poorly maintained A.C system? Not sure. Either way, yuck.) When I tried to speak to the staff about this, they informed me that I had reserved a cheaper room and could get a better room if we paid more. As there were other guests checking in, I was trying hard to not be too negative about the room in a vocal kind of way, so I just left it at that. I don't really have an issue with paying more for a better room, but it was the tone from the staff, and also the poorly managed expectations upon booking that were irksome. Would not return or recommend.

Plussat: History location and staff

Miinukset: Faucets leaking old and hard to run the water. Cheap hairdryer .

Plussat: Huippuhotelli huippupaikalla. Näkymä hotellin terassilta oli mykistävän kaunis

Plussat: All of it

Plussat: Sijainti hyvä. Ilmastointi hyvä. Sänky mukava. Hyvä respan henkilökunta, erityiskiitos Teresalle!

Miinukset: Aamiaishuone ahtaan tuntuinen ja aamiaisvalikoima suppea hedelmien ja kasvisten osalta ainakin. Päätimme syödä aamiaiset muualla.

Plussat: Location a little hard to find, but the hotel sent a very good message before hand explaining the parking and directions. Would stay there again, but not in that room, unless they would agree to disconnect the light!!!

Miinukset: The motion detector light at entry to room was very, very annoying. The associated restaurant next door needs some staffing and training. It was closed at prime time, and gave us wrong food at lunch time. Many other choices down the alley, however.

Plussat: It is well located in a street full of places to eat, rooms are clean and modern.

Plussat: Staff very helpful

Miinukset: No on site car parking

Plussat: Vastaanotossa saimme vilpittömän ystävällistä palvelua ja erittäin hyviä suosituksia sekä vinkkejä. Erityiskiitos Cristinalle! Loistava sijainti. Hiljainen, viihtyisä ja siisti huone.

Miinukset: Aamupalalla olisimme toivoneet panostusta ennemmin laatuun kuin määrään. Itse aamupalahuone olisi myös voinut olla viihtyisämpi. Gluteenitonta oli tarjolla erikseen pyydettäessä.

Plussat: Location perfect. Staff were helpful and friendly, nothing was too much trouble. Really good value for money.

Miinukset: Nothing. Even the pickiest guest could not find fault.

Plussat: The staff were consistently friendly, courteous and helpful, from check-in with Jésus to check-out with Saray. Jessica and Jésus helped with directions, buses and restaurant suggestions. Saray helped with translations with the breakfast staff. Very warm and wonderful people working at the hotel. The location was perfect to visit La Alhambra and other places of interest. Buses in the area of the hotel are plentiful and frequent, easy to use and inexpensive. Numerous restaurants to choose from. Our bed was comfortable and the linen clean and fresh. I liked that the hotel encouraged guests to reuse towels to reduce the environmental impact. Hope the cost savings are passed on or used to pay staff a good wage. Many mini-marts around to buy water and snacks if desired. By the way, if taking bus 33 from the Granada Bus Station, Google''s directions are complicated. Get off at Gran Via Catedral stop, walk in the same direction that the bus travels, slight right onto Reyes Católicos, after about a minute cross the street to Plaza del Carmen, straight ahead to Navas.

Miinukset: Our room was a bit on the small side with limited storage and hooks in the bathroom. Nevertheless, quite easy to work around with a bit of organization. Good reason to travel light. Although a good variety, personally, breakfast was average...only so much ham one can eat. Good fruits, though.

Plussat: The hotel was close to all attraction and Restaurants. Hotel itself excellent very quite, excellent bed and breakfast good quality. If you want to hop stay at this Hotelon hop off trolly bus stops at square outside of hotel. Overall this hotel was the best stayed in whilst touring around Spain. Highly recommend a

Miinukset: Nothing

Plussat: Good located,near the cafe and restaurants. staff was very friendly,The Room was confortable,great!

Plussat: location staff

Miinukset: car parking too expensive and room has wetness

Plussat: Only the location

Miinukset: Dirty hotel.. dirty beds.. bad smell.. only one person working in the reception

Plussat: The hotel is well located, within walking distance of city centre.

Miinukset: Breakfast: some of the food was not that fresh (e.g. the "napolitanas"), and dishware should be more clean (some of the dishes still had some egg stains).

Plussat: The beds are the best Very clean Good location

Miinukset: Nothing

Plussat: Rooms were very clean and comfortable. Great little tapas bar right across this street

Plussat: Comfortable, large, quiet and clean room. Very good location.

Miinukset: Breakfast price too expensive.

Plussat: Breakfast was lovely

Miinukset: No kettle for tea or coffee in room

Plussat: Hiljainen huone, hyvät sängyt, ystävällinen henkilökunta. Erinomainen aamiaisbuffet. Muuten hotelli bisnes mallia.

Miinukset: Toalett door made a awful noice. Ei valitettu, mutta kamala kitinä kun oven avasi

Plussat: Nice stay

Miinukset: The location was little far from the historical places, 20 minutes walking, still nice hotel

Plussat: Staff, central location, clean and comfortable.

Plussat: It was an average stay nothing more

Miinukset: Door keys didn't work and had to have them changed after the second visit to reception quite inconvenient as we were on the 3 rd floor the room we were in was tired and needed refurbishing the tv channel choice was poor only two English language ones available and they were financial news ?? Not what you'd expect for a 4 star.

Plussat: The hotel was modern and comfortable. Fine for one night and near to the train station. Check out at 12 was lovely!

Miinukset: The location was a bit far from the main city centre and attractions. The bathroom was standard but found it crampt. Breakfast options were limited and ended at 10 which I found early.

Plussat: Helpfull staff good food nice room close to shops secure parking

Miinukset: No dislikes

Plussat: position its ok few minutes from centre on foot.

Plussat: Staff were very helpful. The underground car parking had wide parking bays. Close to centre of town and within walking distance of the Alhambra or flamenco club ( Le Chien Andalou - tiny but high class show) Excellent buffet breakfast.

Miinukset: Roadworks and diversions in Granada made sat nav go wrong frequently.

Plussat: Location

Plussat: very friendly and helpful staff, sparkling clean rooms, awesome hotel, would definitely stay there again

Miinukset: good walk from main attractions (around 15 minutes) but well worth it

Plussat: Helppo tulla omalla autolla ja todella hyvä parkkihalli. Henkilökunta puhuu englantia hyvin. Hyvä sijainti kävelyetäisyyden päässä keskustassa. Hyvät bussiyhteydet vieressä.

Miinukset: Low seasonin aikana oman ravintolan aukioloajat ja tarjonta olivat heikot.

Plussat: Huone oli rauhallisella puolella ja tupakoimaton kuten olimme toivoneet. Henkilökunta oli avuliasta ja ammattitaitosta. Aamiainen hyvä ja monipuolinen. Kaikki pelasi hyvin. Autopaikoitus hyvin järjestetty kellarissa.

Miinukset: huoneen tallelokero maksullinen+pantti.

Plussat: Overall a very nice hotel

Miinukset: they seemed to need more help at the front desk, particularly with large tour groups visiting

Plussat: The hotel is very near to the city center and the helpful staff speaks a good english. Good if you travel with a large group. L'hotel è molto vicino al centro città, llo staff è cordiale e parla un buon inglese. Buono se viaggiate in grandi comitive.

Miinukset: We found that the hotel is a bit under the 4 stars - class. Not very tidy and with some maintenance needed, especially in the public, shared zones. The breakfast is expensive and of poor quality, table cloths with holes, dining-room cold (temperature) and noisy. The parking is expensive too, but you can choose to park around the hotel if you don't need the car to be near. Abbiamo trovato che l'hotel è un po' sotto le 4 stelle. Non molto ordinato, con qualche lavoro di manutenzione da fare specie nelle zone condivise. La colazione è cara e di bassa qualità, le tovaglie hanno i buchi e la sala da pranzo è fredda (temperatura) e rumorosa.

Plussat: The staff was very helpful. I also liked not having to pay for internet services.

Miinukset:

Plussat: Sr. Martin at the front desk was especially friendly.

Miinukset: The location is not the best for visiting Granada. The hotel charges for use of the in-room safe, which does not seem reasonable.

Plussat: the hotel was fantastic

Miinukset:

Plussat: Location

Miinukset: Cold egg!

Plussat: Very good location near main areas.

Plussat: Easy to find. So good. Everybody kind In front of hotel there are many tapas bar

Plussat: Although it’s a budget hotel, but the location and staff services are 5 stars.

Plussat: Staff were fantastic, especially the people at the front desk. They gave us a lot of assistance with finding our way to local sites. Lario, in particular gave us some great advice in obtaining Alhambra tickets. Without his insight we would have missed a wonderful experience.

Miinukset: The breakfast buffet had an adequate choice of foods but all the cooked foods were cold. The coffee from the automatic machine was terrible, it tasted like instant coffee. There was only one chair in the room so a second chair would have been welcome.

Plussat: Sijainti erinomainen, kävelymatkan päässä "kaikesta".

Plussat: I really enjoyed breakfast, it reminded me of home, and was a fair price.

Miinukset: I booked a Flamenco Show through the Hotel and was told they would pick me up and drop me off at the hotel, someone came to pick me up, however on drop off the driver said walk from here, I said I am not sure where I am. He said walk through Carmen, well at that time of evening I wanted to be dropped off as close as possible to the hotel and I wasn’t. I had to ask a guy which way to go. I didn’t feel comfortable.

Plussat: Excellent staff, room, cleanliness, breakfast, location, price ... Gave clear directions to everywhere, using bus. Made us anniversary reservations to a restaurant overlooking Alhambra. Hotel is right on pedestrian street of tapas.

Miinukset: Would have liked a regular squarish pillow.

Plussat: Staff at front desk so friendly and welcoming

Plussat: Location , friendly staff

Miinukset: The bed , it was a cheap one like you find in rental apartments . The shower in our room had a dodgy head kept falling out.

Plussat: Loistava sijainti, siisti yllättävän rauhallinen huone, vaikka se oli kadulle päin. Hyvä hinta-laatusuhde

Plussat: Location. Reception staff friendly and helpful