Grand Hotel Guayaquil Ascend Hotel Collection

Very well situated in the centre of town and near Malecon. Clean and functional, pool is a pus and breakfast is excellent. Most staff are friendly and helpful

Some rooms are a little noisy from people in the corridors and door banging. Some of the reception staff could be a bit more polite at times, it was hit and miss.

The location was great. It is centrally located to the Malacon and the Cathedral. The breakfast was awesome. More than enough to choose. I especially liked all the toppings they had for the Yogurt. Friendly staff in the restaurant. Even had dinner in the breakfast room one night. Very good.

The staff didn't seem all that organized. Every morning, a service person came around and asked if we had any laundry. Then one afternoon, after the room was cleaned and we thought we could relax, a service person came around three times, to deliver things that were left out of the cleaning session. It was most annoying when we were trying to take a rest. That would destroy any chance for romance. Our room didn't have a "do not disturb" sign. Apparently, we had to request it and we didn't discover that until our last day there.

The driver who collected us was very nice, as were all the members of staff. They were all very friendly and courteous, without being invasive. The cleaning lady was very respectful of sleeping customers and went about her work in a very mannerly way. The hotel couldn't be more central. It's within a short distance of the main attractions. Check-in was quick and friendly. The hotel is kept clean. Our room a decent size with a comfortable bed. Shower is powerful and has an ample supply of hot water. The restuarant and bar stay own 24hours which was a great attraction to us........but we fell asleep and forgot to use it. When we're back in Guayaquil again, we'll probably stay here again if the prices are a bit cheaper.

After a very long flight, it was a bit of a nuisance having to wait another 40 minutes for the arrival of another passenger before we we're brought to the hotel. We just wanted to get to the hotel. The hotel isn't too far from the airport, so they could've easily done it twice. Despite being right it the centre of the city, there are no late night spots open around the hotel to go out for a drink, etc. Although the hotel and staff are very nice, we were paying Scandinavian prices. We paid €30 less for a hotel of the same quality right in centre of Madrid the day before we flew over to Guayaquil. Part of the attraction of South America is it's value for money....... generally..... except in Ecuador. Also, there should be hot vegan options on the breakfast menu, especially when we already notified them that we were vegan. The room is a bit basic and the light from the outside courtyard was penetrating our through our curtains all night. The shower is a bit awkward to use with three taps to play around with until you get it right.