Guayaquil hotellia

Plussat: I loved the building, the room, the patio and the surroundings

Miinukset: I didnt like the breakfast, lack of seletion and poor quality!

Plussat: The room was awesome and comfortable!!

Miinukset: I love everything

Plussat: The beds and the rooms are extremely comfortable... could not as for a better hotel

Miinukset: Location sometimes is hard to get to but managed to get around due to the isolation. Very quiet

Plussat: Beautiful hotel, rooms and great service!! They went the extra mile!!

Plussat: Great location, comfortable room, nice pool

Miinukset: Housekeeping was vacuuming at 8 AM

Plussat: Airport pick up was convenient and efficient. Check in process was swift and friendly. Housekeeping service was prompt and anticipatory. The bed was super comfy!!

Plussat: I love the location ,the hotel is beautiful...the food great and profesional staff.

Miinukset: The internet was the only issue

Plussat: Enjoyable location along the river.

Plussat: The property was clean. The staff were attentive. The food was well served and tasteful. The location is lacking entertainment. It is far from commerce and you need to take a taxi or some other form of transportation to leave the premises.

Miinukset: The hotel is far from everything. There is not enough to do around there, unless you like walking, a lot.

Plussat: Very nice hotel, good food, walkable location, very clean, friendly staff

Miinukset: Our room was under the gym and we were awoken at 5am to a person on the treadmill, it sounded like a strong subwoofer in our room. Knowing this was a problem, the hotel moved us to a different room to let us sleep (after 3 phone calls and a visit to the front desk finally demanding a move). They gave us free breakfast for our trouble, around $25. It's a know problem for them, but they take the risk knowing the odds of someone using the treadmill in the 24 hr gym is low.

Plussat: The view, and the fact that the room was very comfortable and functional, also close to shopping centers, clubs, restaurants etc. The area surrounding the hotel was well kept and most important “safe”. I would recommend this place to anyone.

Plussat: Friendly helpful staff

Miinukset: Nothing

Plussat: New, very friendly staff. Nicer than Oro Verde. I will stay here the next time I'm in Guayaquil.

Plussat: The mini chocolates they give each day.

Miinukset: I did not like the breakfast, there were not many options and the options that were available were of poor quality. The staff, for instance the doorman, were not as attentive or amable as the one from Galeria or Ramada. The doorman in La Galeria would always greet people and make sure they are safe when getting into a taxi and even walking around the hotel. In all honesty, no vale la pena porque ni la piscina es la gran cosa. La piscina de la Ramada es mucho mejor y mas grande. Mi primera y ultima vez que gasto dinero alli. La comida muy cara y dan muy poquito. En La Galeria, costaba menos y dieron suifciente y mejor calidad de comida. The airport shuttle, which is included in the 1,210.18 dollars that I paid for this hotel, was unable to take my mother and I to the airport just because we were half an hour late. The bellman told us we would have to take a taxi, meanwhile the airpot shuttle was right there in front of my eyes. When a situation similar to this occurred in La Galeria Man-Ging, the hotel paid for the taxi, Oro Verde, however, did not. I am very dissatisfied with my experience in this hotel.

Plussat: Nothing is impressive

Miinukset: It’s not a 5 starts hotel

Plussat: the Rooms and spa

Miinukset: The staff in the front desk they look at you like you going to steal something it was a group of 4 rooms we book spend like 3,000 . I like the hilton colon

Plussat: Good breakfast

Plussat: - very friendly staff - spacious rooms

Miinukset: - poor WiFi connection - Checkout took to long

Plussat: The Breakfast was good.

Miinukset: The reviews I read were good so I booked King Delux room. We got a room on the 7 floor, already in the hallway there was an unpleasant and strong smell of moisture and mold, we asked to replace the room, they sent us to another side on the same floor where the smell was less felt, even in the bedding in the room was the same smell. I Lucky that I didn’t book room for the last day of the trip, as I will definitely not return to this hotel. There is no justification for the high price of the room.

Plussat: Really liked the authentic Ecuadorian feel of the place all the staff were dressed in traditional clothing. The place had a lot of olde world charm. The staff were very good at attending to all our needs. The rooms were very spacious and most had a separate living space.

Miinukset: the mattresses were rather hard.

Plussat: Nothing special

Miinukset: Room is too small

Plussat: Breakfast was good and staff was friendly. Bed was very firm and room smelled like smoke. Shuttle service from airport was very good.

Miinukset: Noise from outside had to move to higher floor.

Plussat: Great breakfast and good restaurant menu

Plussat: Good brekfast friendly staff. Interestimg view to the river

Miinukset: I got a room on 1 floor looking to the street. Very bad view. The reception was not able to get me a room looking the river or higher floor. To my request the next day thwy could move me a higher room at late hour. The pool is very small and the jacussi was not working.

Plussat: The service was amazing. The room pristine, quiet and comfortable. Good breakfast.

Miinukset: The whirlpool was only warm and the gym teeny.

Plussat: I liked the transport from airport to hotel!

Miinukset: I had made the reservation believing breakfast was included for the price as I could have chosen Wyndham that had the breakfast for lower price!

Miinukset: glasses where not clean

Plussat: Great breakfast Nice and helpful staff Comfortable bed in spacios room

Miinukset: Too much plastic (Cups, vases) Quite small fitness room

Plussat: Facilities were the best. Restaurant really good, and restaurant staff superb,

Plussat: Good location

Miinukset: Breakfast was merely adequate

Plussat: Wonderful staff Comfortable beds Near the airport 24 hour shuttle Skyway to a big mall

Miinukset: Watch out for the revolving door

Plussat: Is a great place to stay for a night or two!

Plussat: the service, although I asked for a front view and I had a room in the back

Miinukset: i had a reservation for September 20 and I was far from all communication and couldn't change the reservation and I was charged anyway, then I had to pay again on September 28 when I stayed at the hotel... not fair

Miinukset: Someone accessed to my room and stole my wallet with my personal documents and my money.

Plussat: Everything was amazing, couldn’t fault a thing

Miinukset: Nothing all was good, going to stay there again

Plussat: It was nice to have separate rooms. The location in town was good: close to the airport and Mall del Sol. The staff was attentive and communicative. Nicely decorated.

Miinukset: We didn't expect that on our floor we would be sharing the apartment with another room, which included a shared bathroom. The a/c in the main room didn't work, so we were stuck in our rooms to avoid the heat. There was no sign on the property to indicate it's location.

Plussat: They weren't to amazing efforts to help arrive to the hotel. Perfect communication. Hotel is very safe. Very clean. Right next to the shopping mall. Nice welcoming and classy. Has everything you need. WiFi is strong. Great communal area. Super helpful when I arrived early. Both members of staff went beyond to make my stay a good one. 100% recommend !

Miinukset: Everything was perfect. No complaints

Plussat: The Appartment is located near the airport (5 minutes) but it is not a tradicional airport area. It is a safe neighborhood that has a mall (Mall del Sil), a park and some restaurants nearby. The apartment itself was confortable.. the bed was big and the room was wide. Ronny, the host, is friendly but he is not there the entire time. You can reach him by WhatsApp though. Internet was fast (in Latinamaerican terms) and there was a Art Tv in the Room. You can get Uber to drive you from there to all the tourist places for under $5.

Miinukset: Just an observation, the place is located at a residential neighborhood therefore it does not have a sign. You better inform the host of you arrival time so that they can be there waiting for you

Plussat: Clean bathroom, big tv, air conditioning

Miinukset: Nothing, we had a great stay

Miinukset: this is the most unfriendly place in all of Ecuador. we stayed here on arrival and had booked a 2nd night at the end of our tour and before leaving for Galapagos (2 weeks later) For both nights we had a nice deal via booking.com. The first night went smoothly, but on arrival in the evening for the 2nd night we were told that they canceled our booking. Reason was that they had sent an email the day before that we had to pay a deposit at a local bank. We did not receive this mail (no Wi-Fi) and even if we had received it we could not have paid so quickly at a local bank. The room was still free but they refused to let us rent it for the booked price but asked double instead. During the discussion they let us know that the initial rate was also much too low (genius discount) and they therefore decided to cancel the reservation.Scandalous!

Plussat: Big bed and the place was very close to the big shopping mall. They were able to do our basket of washing within a few hours for $5.

Miinukset: Air con wasn’t able to cool the room sufficiently

Plussat: Good service and very clean.

Miinukset: Kitchen is open until 10:30pm so if you flight arrives there after that then you will starve until the next day. The shuttle service starts at 6:15 am which means if you have a flight earlier than that then you must take a taxi in which can not be charged to the room since they dont do that. So make sure you have cash at hand cab ride toairport is approx $6.

Plussat: It is a nice hotel, in a great location, with all the facilities, very polite service, and we got the opportunity to have lunch at the restaurant, the food was great!!, and on weekend they have 50% off, so the price for the great food was great too!

Plussat: We liked everything!

Miinukset: The only thing they didn’t offer and many hotels offer was breakfast.

Plussat: rooms internet cleanliness bathrooms check in check out

Miinukset: Service in the restaurant Service on the seventh floor

Plussat: Staff amazingly pleasant,helpful and knowledgeable and efficient- also breakfast brunch was wonderful and our waiter was the best possible

Plussat: Aivan lentoaseman vieressä, lentokenttäkuljetus, todella hyvä seisova buffet-illallinen, ystävällinen henkilökunta, jos on aikainen lento, niin vastaanoton vieressä on pientä aamupalaa jota voi itse ottaa.

Plussat: Close to airport - 3 min walk

Miinukset: Nothing

Plussat: Everyone was so nice. They spoke English but were happy to help me with my Spanish. A great stay there. Right across from the airport.

Plussat: Best holiday in we ever stayed at.Beautiful hotel,friendly staff, and convienient location to airport.

Miinukset: n/a

Plussat: Very convenient. Close to the airport and the hotel staff very nice and respectfully attends their guest

Miinukset: Should have some carpet at least around the bed.

Plussat: Perfect location for airport which is 5 minutes walk away Very smart and clean Staff are happy and polite and helpful

Miinukset: Nothing it was great

Plussat: Loved how close the property was to airport for a short overnight connection! The staff were also amazing and ready and willing to help in whatever was possible!

Plussat: clean--quiet---conveinent--very helpful staff

Miinukset: amenities that we dont use----cost--it is very expensive

Plussat: We loved our stay at the Grand Hotel Guayaquil. The staff were incredibly friendly, the hotel was very clean and comfortable with a fabulous pool. We were provided with free return airport transfers and free breakfast which was delicious. Although we didn’t use the gym as we spent our time exploring the city, the gym equipment was new and had a wide range. The location of the hotel was perfect, walking distance to the water, attractions and restaurants. We would highly recommend staying at the Grant Hotel Guayaquil!!

Miinukset: Nothing

Plussat: The location was fabulous and the staff was friendly and helpful. Loved the iguana by the pool and the way the church is worked into the back of the priperty

Miinukset: It was great

Miinukset: This hotel staff has the strange idea that calling your room multiple times to ask if you need anything is a good idea. It is not! Twice they woke me. I asked that they stop calling the room but they did not stop. I had to unplug the phone.

Plussat: Beautiful, clean and very helpful staff

Miinukset: Nothing

Plussat: Perfect location, friendly staff, excellent facilities

Plussat: Very convenient location just right beside major attractions

Miinukset: Loud air con and oldish furniture's. Breaksfast is so so.

Miinukset: The bathroom is outdated, and they dont work as well as expected.

Plussat: Very good breakfast (buffet), vide choice of selections Super comfortable bed Ok fitness center Located near a big mall and close to the airport

Plussat: It's a very comfortable hotel, clean and safe. I was just one night so I didn't enjoy the facilities.

Miinukset: I got a pick up at the airport but the taxi never arrived. Somebody was there with my name on a paper but the driver never showed up, so I took a taxi by myself. One the things that made me book this hotel was the distance to the airport and the free shuttle, but I had to pay it.

Miinukset: Water at pool was freezing

Miinukset: the phone line is bad no good connection calling out tratando de llamar afuera no linea no se oye bien. 414

Plussat: The entire staff in the restaurant made us feel comfortable and attended to our dietary needs. I will certainly return for their excellent service and top rate hospitality.

Miinukset: N/A

Plussat: Clean, quiet, well equipped, comfy beds, safe. 15 min drive from the center. All you need to have a perfect stay at Guayaquil

Plussat: Great stay for families or couples. Very spacious two story loft apartments with kitchens and 2 full baths. Sofa bed really only big enough for 1 person (twin size). Oversized king bed in the loft. Very hospitable staff. My family arrived very late in the evening and the staff was very welcoming. Bring all cooking oils/spices with you as none are provided. Very quiet and safe area. 24hr front desk. Many restaurants and grocery store within walking distance 5-15 min walk.

Miinukset: A little far from the attractions of Guayaquil but a cheap Uber ride away.

Plussat: It was an amazing stay. Super clean n the

Miinukset: Leaving

Plussat: Fantastic area and very beautiful and. Clean. Spa bath was great

Miinukset: Nothing I did not like about the place

Plussat: - great place to base ourselves before going to the Galapogos. Guayaquil isn't the nicest city so it was great to have a big, clean apartment to hang out in.

Plussat: It was very clean and safe and secure. It was very modern and spacious. I would definitely use them again.

Plussat: The rooms were newly remodeled and were large and quiet.

Miinukset: The pool had plastic and trash floating in it and the hot tub was a greenish yellow color. Maintenance could be improved in the common areas.

Miinukset: The rate was expesive and does not have breakfast include.

Plussat: Close to airport and it had a shuttle service

Miinukset: Did look as though you could go out walking around

Plussat: Clean Grand Best amenities

Miinukset: Pricey pool bar

Plussat: Very secure environment and is clean , the cleaning lady Christina was always helping to keep a spotless room . The front night manager has excellent people skills, Bolivar went out of the way with helping me on my late check out. Kuddos to those 2 persons

Miinukset: For a hilton hotel chain , I took the chance too work from my room . My job represents considerable amounts of money while i’m connected to the internet. Due to the horrible internet connection I had to cancel webinars and important online meetings. Not suitable for business environments sorry but that was a plus for me .

Plussat: Very helpful staff

Miinukset: First room was a little too tired but good value for money

Plussat: Location and the staff were very helpful. Gabriel and Vincent helped with all questions. Great breakfast

Miinukset: Nothing

Plussat: Staff were great and helpful. Comfortable, secure room.

Miinukset: Minor complaint is that they charged $1/page to print our boarding passes. Otherwise, no complaints

Plussat: The breakfast was nice and having it earlier than the regular hours was no problem. Low price. Secure place. Taxi service was arranged perfectly for us. Friendly people.

Miinukset: The room was next to the breakfast and relaxing area, a bit too much into our privacy zone. The room was small. It felt a bit too much like a backpacker's place instead of a hotel. The whole place was behind a black steel construction, like we entered a prison.

Plussat: Comfortable place with extremely helpful and friendly staff Shower is excellent Lovely common area to sit and relax. Felt very safe and secure.

Miinukset: If you’re in the rooms around the courtyard it can get noisy with other guests arriving or leaving. If this bothers you, maybe ask not to have these rooms

Plussat: The staff was very warm helpful and gave a good feeling as well as found out all the information we needed. The beds were comfortable. The room and bathroom were clean.

Miinukset: The shower could have been better but was o.k. Wish there were hooks in the room to help organise ourselves.

Plussat: This place is amazing. Centrally located, clean, cozy, professional and well informed staff that went above and beyond to make our stay memorable. They welcomed us at 11pm at night with a friendly demeanor and warm hello. They also provided us with great recommendations for touring the city with two young boys and even a map to help us along. We plan on stay the next time we are in Guayaquil! The breakfast was great!!! Fresh produce, coffee was amazing, and service was prompt.

Plussat: I liked the simplicity. And the patio.

Miinukset: An armchair would have been nice.

Plussat: good location

Plussat: Staff go out of their way to help you. I lost one of my bags and was not sure if I left it at the airport or taxi. The van driver took care of the situation and recovery my bag that was left behind at the airport.

Miinukset: Breakfast could be a bit better.

Plussat: Staff very kind and a very good breakfast

Miinukset: Its a little noisy because of the road near the hotel

Plussat: Simple easy

Plussat: Variety of fruits and creole cheese for breakfast. Loved this!!

Miinukset: Eggshell in scrambled eggs for breakfast.

Plussat: Very close to the airport and Mall del sol. Staff spoke English and very helpful and friendly. Excellent breakfast and attentive staff. Staff let me store my bags there free of charge after checkout until my flight. I was able to take the shuttle to the airport, which is free. Excellent stay!

Miinukset: I would like to see more choices on the room service menu. Netflix with English subtitles would be nice for TV choices.

Plussat: Clean

Miinukset: Coffee

Plussat: This place was perfect for us! It was very clean, we had hot water, the staff was very helpful, many spoke English, and the location was great! The courtyard and pool were cute and a nice place to relax.

Miinukset: If I have to say something, the only complaint I would have was that the temperature in the shower was inconsistent. It kept changing from hot to cold to hot again.

Plussat: Comfortable bed. Jacuzzi pook

Miinukset: Shower water pressure terrible..extremely hot then extremely cold.

Plussat: Great staff, nice and attentive, and great facilities!

Plussat: The bed was good. The lobby area welcoming.

Miinukset: They offered WiFi in rooms but it never worked even though I was told they had rebooted twice and “everything should be fine now”. I grew tired of insisting. Two other aspects that disappointed: the temperature in the shower was very difficult to regulate— neither one of us managed to get the temperature stable. Finally, the bulk of breakfast was fried food. Zero vegan options other than carbs (fruit and bread).

Plussat: Nice restaurant with breakfast buffet. Nice area of town. Clean and free water.

Miinukset: Hard for cabs to find.

Plussat: Extra large bed was a plus. Lack of spa/excercise room was a minus;.