Guayaquil hotellia

Plussat: The staff were very professional yet friendly. The hotel shuttle from the airport was there when we landed and took care of the luggage. After a long trip it was much appreciated.

Miinukset: Nothing! It was perfect.

Plussat: Beautiful hotel, rooms and great service!! They went the extra mile!!

Plussat: The location is simply perfect. The room and the lobby of the hotel are amazing with everything you need to

Miinukset: nothing

Plussat: Nice location!

Plussat: After traveling in the mountains in Ecuador it was like coming into heaven - clean comfortable safe and beautiful.

Miinukset: Hotel was fabulous.

Plussat: Very nice hotel, good food, walkable location, very clean, friendly staff

Miinukset: Our room was under the gym and we were awoken at 5am to a person on the treadmill, it sounded like a strong subwoofer in our room. Knowing this was a problem, the hotel moved us to a different room to let us sleep (after 3 phone calls and a visit to the front desk finally demanding a move). They gave us free breakfast for our trouble, around $25. It's a know problem for them, but they take the risk knowing the odds of someone using the treadmill in the 24 hr gym is low.

Plussat: Very friendly staff. Very helpful. Comfortable room. Excellent

Plussat: Bedroom had good linens and nicely appointed. No Kleenex

Plussat: Both where excellent

Plussat: New, very friendly staff. Nicer than Oro Verde. I will stay here the next time I'm in Guayaquil.

Plussat: The bar staff and the concierge personnel were outstanding.

Miinukset: The front desk staff during the day. Not attentive nor informative, not welcoming. The receptionist at the patio could be a little bit more friendly. There's no advice on what is going on in the hotel upon check-in.

Plussat: The mini chocolates they give each day.

Miinukset: I did not like the breakfast, there were not many options and the options that were available were of poor quality. The staff, for instance the doorman, were not as attentive or amable as the one from Galeria or Ramada. The doorman in La Galeria would always greet people and make sure they are safe when getting into a taxi and even walking around the hotel. In all honesty, no vale la pena porque ni la piscina es la gran cosa. La piscina de la Ramada es mucho mejor y mas grande. Mi primera y ultima vez que gasto dinero alli. La comida muy cara y dan muy poquito. En La Galeria, costaba menos y dieron suifciente y mejor calidad de comida. The airport shuttle, which is included in the 1,210.18 dollars that I paid for this hotel, was unable to take my mother and I to the airport just because we were half an hour late. The bellman told us we would have to take a taxi, meanwhile the airpot shuttle was right there in front of my eyes. When a situation similar to this occurred in La Galeria Man-Ging, the hotel paid for the taxi, Oro Verde, however, did not. I am very dissatisfied with my experience in this hotel.

Plussat: Great price for a suite.

Miinukset: Better pillows would be nice in a hotel like the Oro Verde.

Plussat: All staff professional and very helpful - from pick up at the airport to checking out. Breakfast buffet is awesome. The massage therapist who has been with the hotel for more than 30 years is excellent. Highly recommend this hotel. We stay at the Oro Verde every time we are in Guayaquil.

Plussat: Room size was good and comfortable.

Miinukset: Distance to restaurants and facilities from suites.

Plussat: This is a large business-class hotel. Excellent service, restaurants, and facilities. Our suite was very large and comfortable, with new bed. We will stay here again next time we are in Guayaquil.

Plussat: Really liked the authentic Ecuadorian feel of the place all the staff were dressed in traditional clothing. The place had a lot of olde world charm. The staff were very good at attending to all our needs. The rooms were very spacious and most had a separate living space.

Miinukset: the mattresses were rather hard.

Plussat: Yes it was great

Miinukset: I thought I paid for toom at booking time and did not

Plussat: Good breakfast but they had no lactose-free milk and the waiters with more attention to foreigners the uncomfortable bed

Miinukset: All of us who stay must have the same treatment

Plussat: Staff was always polite and helpful

Plussat: The pillows are the best!! The breakfast awesome!!

Miinukset: In the bedroom at the ceiling is a fire detector with a red flashlight... all night long

Plussat: Great breakfast and good restaurant menu

Plussat: Nice breakfast

Plussat: The room itself was a decent size, reasonably updated and had a very comfy bed but could have been cleaner. Breakfast the next day was pretty good but very overpriced and again service was lacking. Overall i would only stay here again if it cost 1/2 the amount i paid.

Miinukset: This is a 3 star hotel at best. Airport shuttle does not run as frequently as other hotels so we had to wait 30 minutes for our pickup upon arrival. The location seemed a bit unsafe (they have an armed guard outside the hotel, so that tells you something) we ended up eating dinner and breakfast at the hotel rather than venturing out because of the neighborhood being less than desirable- the service and food in the restaurant was pretty terrible and the language barrier was a serious issue which is surprising in a "4 star" chain hotel. There were events going on downstairs the night we stayed and we could hear the music bumpin until early morning even though we were on the top floor.

Plussat: Very close from two shopping malls and short driving distance from tourist attractions. They also offer a free shuttle to and from the airport and bus station. The breakfast is good with many options. Rooms are spacious, very clean and new, the staff are awesome, very helpful and friendly. I’ll definitely go back to this property.

Miinukset: Such a short stay :(

Plussat: the location across from the plaza del sol is perfect

Plussat: Bellhop extremely helpful in getting my delayed luggage from airport.

Miinukset: Shower floor didn’t drain. No good reading light in bed. Air conditioning system noisy and sporadic. Would wake up when turned off and on.

Plussat: Shuttle to airport

Plussat: excellent location of front of the mall food is great

Miinukset: price for the room is high could be better

Plussat: the service, although I asked for a front view and I had a room in the back

Miinukset: i had a reservation for September 20 and I was far from all communication and couldn't change the reservation and I was charged anyway, then I had to pay again on September 28 when I stayed at the hotel... not fair

Plussat: I liked the staff, The cleanness,the gym the pool,

Miinukset: The price was too high compared to other places, that don't have the name but they are as good the famous named hotels

Plussat: I only stayed there one night, the restaurant food was quite good, facilities in good working order. Staff was very responsive and the free airport shuttle very convenient and can be arranged for flights arriving at any time.

Miinukset: Room service staff took a long time to deliver late in the evening.

Plussat: Good service and very clean.

Miinukset: Kitchen is open until 10:30pm so if you flight arrives there after that then you will starve until the next day. The shuttle service starts at 6:15 am which means if you have a flight earlier than that then you must take a taxi in which can not be charged to the room since they dont do that. So make sure you have cash at hand cab ride toairport is approx $6.

Plussat: I love everything, people so friendly kindness spectacular. Specially that food it’s delicious. Really I will recommend to my friend .

Miinukset: Any comment

Plussat: The restaurant is really quite good, as are the reception and bell staff. Air con/heating is a bit wonky but a solid hotel in Guayaquil... not exactly the most convenient location in terms of access to quality dining/shopping, but you don’t want to be walking around GUAYAQUIL anyway.

Miinukset: Lack of functioning thermostat. blowing freezing air or sauna... take you pick

Plussat: Comfortable and good location. The staff was very helpful and accommodating.

Miinukset: A little pricey for what you actually get.

Plussat: We liked everything!

Miinukset: The only thing they didn’t offer and many hotels offer was breakfast.

Plussat: Room was big with a huge TV. The living room and kitchen were well equipped. Quite clean

Miinukset: It was a bit hard to communicate with the receptionist due to language barrier. Unfortunately their was no handouts with touristic information. Nevertheless there was good correspondence over whatsapp in English for all the querries.

Plussat: Nice interior, comfortable bed, window, air conditionar, kitchen, friendly staff, airport shuttle

Miinukset: Walls are really thin so you hear the neighbours

Plussat: Everything was amazing, couldn’t fault a thing

Miinukset: Nothing all was good, going to stay there again

Plussat: Just a great place to stay

Miinukset: They let us check in very early. Washer and dryer upstairs. Really helpful. Large king size beds.

Plussat: They weren't to amazing efforts to help arrive to the hotel. Perfect communication. Hotel is very safe. Very clean. Right next to the shopping mall. Nice welcoming and classy. Has everything you need. WiFi is strong. Great communal area. Super helpful when I arrived early. Both members of staff went beyond to make my stay a good one. 100% recommend !

Miinukset: Everything was perfect. No complaints

Plussat: The Appartment is located near the airport (5 minutes) but it is not a tradicional airport area. It is a safe neighborhood that has a mall (Mall del Sil), a park and some restaurants nearby. The apartment itself was confortable.. the bed was big and the room was wide. Ronny, the host, is friendly but he is not there the entire time. You can reach him by WhatsApp though. Internet was fast (in Latinamaerican terms) and there was a Art Tv in the Room. You can get Uber to drive you from there to all the tourist places for under $5.

Miinukset: Just an observation, the place is located at a residential neighborhood therefore it does not have a sign. You better inform the host of you arrival time so that they can be there waiting for you

Plussat: It’s a nice apartment with a doorman so it felt very secure. It is very convenient to catch a bus from that street. It was very clean and had everything one could need.

Miinukset: You had to walk a little ways to get to some conveniences but it was under a mile to a giant grocery store and mall. They weren’t right at your doorstep.

Plussat: Clean bathroom, big tv, air conditioning

Miinukset: Nothing, we had a great stay

Plussat: As the name would imply, this is more of an apartment situation than a hotel vibe. It was well furnished and decorated and very nice.

Plussat: SHUTTLE TO AIRPORT EVERY HOUR, BIG MALL AT LEVEL M1, NICE STAFF,

Miinukset: BREAKFAST IS USD") PER PERSON

Plussat: Good food. Excellent location.

Plussat: Dependable welcoming shuttle at the airport! The breakfast buffet is delicious!

Miinukset: Missed the coconut jam you used to have!

Plussat: Right next to the airport. Walkable but they have a shuttle waiting for you upon arrival. Room and bathroom are more than adequate. Very good breakfast. Perfect spot when arriving on a late evening flight. Will definitely book again.

Miinukset: Nothing.

Plussat: The pisco sours and the free breakfast. Also, the lobby’s waterfalls and the spacious room. Finally, it’s great to have a room with a tile floor (no carpet or rugs) because of my husband’s allergies.

Miinukset: The tile in the bathroom gets really slick when wet.

Plussat: rooms internet cleanliness bathrooms check in check out

Miinukset: Service in the restaurant Service on the seventh floor

Plussat: remember to ask for shuttle service when arrive airport. we were able to “see” the hotel from the airport exit n wrongly estimated the effort to walk by ourselves with luggages to there. they have shuttle services!

Plussat: Great reception! Friendly greeting, quick check in, security good, fast elevator, great buffet dinner and service . Shuttle to airport-3-minutes.

Plussat: Aivan lentoaseman vieressä, lentokenttäkuljetus, todella hyvä seisova buffet-illallinen, ystävällinen henkilökunta, jos on aikainen lento, niin vastaanoton vieressä on pientä aamupalaa jota voi itse ottaa.

Plussat: Employees very pleasant, near airport.

Miinukset: Not near any shopping or grocery stores. A lot of industrial buildings around the hotel area.

Plussat: Great for an overnight stay before a flight. Liked having the bar and restaurant.

Miinukset: Drink prices were ridiculous’

Plussat: Everyone was so nice. They spoke English but were happy to help me with my Spanish. A great stay there. Right across from the airport.

Plussat: Best holiday in we ever stayed at.Beautiful hotel,friendly staff, and convienient location to airport.

Miinukset: n/a

Plussat: Very convenient. Close to the airport and the hotel staff very nice and respectfully attends their guest

Miinukset: Should have some carpet at least around the bed.

Plussat: A good nights stay next to the airport

Miinukset: No parking included.

Plussat: Great location.

Miinukset: Front desk personnel no very friendly.

Miinukset: This hotel staff has the strange idea that calling your room multiple times to ask if you need anything is a good idea. It is not! Twice they woke me. I asked that they stop calling the room but they did not stop. I had to unplug the phone.

Plussat: Beautiful hotel, friendly staff, bonus welcome cocktail! Included buffet breakfast had good selection, very nice. Loved the pool (nice respite from the heat). Great location.

Miinukset: Air conditioning a bit noisy

Plussat: General welcoming feel...good breakfast...comfortable bed

Miinukset: Odd location swimming pool ....5th floor bar fetched drinks from ground floor...time consuming. Drinks prices bit steep relative to local bars

Plussat: good hotel in the center of the city . Nice GYM and swimming pool.

Miinukset: NOISY air condition

Plussat: The giant iguana mosaic by the pool

Plussat: Great stay for families or couples. Very spacious two story loft apartments with kitchens and 2 full baths. Sofa bed really only big enough for 1 person (twin size). Oversized king bed in the loft. Very hospitable staff. My family arrived very late in the evening and the staff was very welcoming. Bring all cooking oils/spices with you as none are provided. Very quiet and safe area. 24hr front desk. Many restaurants and grocery store within walking distance 5-15 min walk.

Miinukset: A little far from the attractions of Guayaquil but a cheap Uber ride away.

Plussat: It was an amazing stay. Super clean n the

Miinukset: Leaving

Plussat: Fantastic area and very beautiful and. Clean. Spa bath was great

Miinukset: Nothing I did not like about the place

Plussat: It was very clean and safe and secure. It was very modern and spacious. I would definitely use them again.

Plussat: Rooms are very comfortable and breakfast lots of choices

Miinukset: Rien

Plussat: Safe area and also location was good Hotel also was so good

Miinukset: I stayed in Executive room but the floor 9th which is breakfast was so bad, breakfast has very limited and no more options for eat.

Plussat: It is located little away from city center,but it takes only 5 dollars to get to the main area by taxi.

Miinukset: The hotel facilities and services are good, but the level of cleanliness didn't meet the expectation,especially sauna and jacuzzi.

Plussat: From the moment we checked in Jonathan was extremely courteous and accommodating we were so pleased to speak with someone who spoke perfect English .

Miinukset: N/A

Miinukset: The rate was expesive and does not have breakfast include.