Karlovy Vary hotellia

Plussat: Location is just wonderful. It’s not central, but in 15 minutes of walk to the center and in surrounding of forest. The hotel is very new, clean and cozy-only 9 rooms. Stuff is friendly, speaking different languages and ready to help. Breakfast was very nice for such kind of hotel. There were everything you would need to start a nice day. Coffee also was very good. In general I would definitely recommend this hotel for tourists who doesn’t want to be in a crowded touristic center.

Miinukset: We didn’t like that the double bed was made out of 2 twin beds and you feel it directly. Also the big shower on the top of bath tube was broken. The price for Czech Republic I think could be lower, especially that the hotel doesn’t provide any additional facilities)

Plussat: Great location! Next to St. Peter & Paul (beautiful church). Just a 10 minute walk to the centre of the town. The rooms are spacious and clean.

Plussat: Huone oli moderni, erittäin rauhallinen, tilava ja siisti. Sänky oli erityisen hyvä. Aamiaishuone oli kaunis ja aamiainen erinomainen. Hotellin ympäristö oli hyvin kaunis, vehreä ja rauhoittava. Parkkipaikat pihalla ilmaiset. Keskustaan kävelymatka. Hotellin hinta-laatusuhde erinomainen.

Miinukset: Jääkaappi puuttui.

Miinukset: The lunch / dinner menu was quite limited so we ate elsewhere.

Plussat: It’s central location and great breakfasts

Miinukset: The WiFi connection was very poor and staff were not that interested to help resolve this

Plussat: Secluded

Miinukset: No tea/coffee facilities in room

Plussat: Well located, close to the center. Really clean hotel, nice staff, the accomodations looked new and there's enough place for the car in the garden. The restaurant has a cool terrace and the breakfast was ok. Wouldn't mind to pay more for such a cool room as they have there. A place to stay in Karlovy Vary!

Plussat: Loved the quiet green location, parking on site and close enough to walk to town centre. Exceptional rooms and restaurant/ bar and cleanest rooms ever encountered on my holidays.

Miinukset: Very soft pillows is the only thing I can fault otherwise 10 out of 10.

Plussat: quiet place, big room and bed, center in the nearby

Plussat: A wonderful hotel, with lovely surrounds, big rooms, on-site car parking and a short walk down into the main part of town. The staff were friendly, the bed was comfy and the room had nice 'country' charm. Really enjoyed being at this location. Breakfast had a good traditional selection.

Miinukset: We had dinner at the hotel restaurant, neither of us had meals we enjoyed, this was very disappointing.

Plussat: An amazing location, kind and professional staff, so close to town yet enough free parking. Very comfortable, quiet and clean. Made no fuss about our dog, and during breakfast even allowed us to sit in a separate area we asked for, so that the dog would relax. We had a wonderful stay and will be back again

Miinukset: Nothing

Plussat: Big room with sitting area. Nice view from the room. Great location. Cheerful staff. Breakfast was moderate. Free parking.

Miinukset: Nothing

Plussat: Very nice small hotel in great location of the city with very reasonable prices and the staff is very friendly

Plussat: Lovely hotel, with spacious very comfortable rooms. Parking on site, good wifi and comfortable beds. Staff were friendly and breakfast was delicious. We enjoyed our stay in beautiful Karlovy Vary very much.

Plussat: Clean and very good location

Plussat: Big room with comfortable beds near to town centre.

Plussat: Iso, tilava huone. Hyvä sänky ja mainio aamiainen.

Plussat: Great value of money. Clean, quiet hotel, and good location,. Free parking. Big rooms, nice beds.

Plussat: Very spacious room and comfortable to stay. In the middle of the main tourist area. Need to walk up some stairs from the main street so might be a bit hard for suit case. But can go a bit further and then go up without stairs. Friendly staff.

Plussat: The view is beautiful. The staff takes care very well of everything. The location is just above the central square.

Miinukset: Everything was great.

Plussat: Fabulous value. Car parking and breakfast included at a budget price. Right in the heart of the main town.

Plussat: The suite was lovely, spacious and comfortable, with lots of extra little touches. A good breakfast and friendly welcoming staff.

Miinukset: Nothing

Plussat: A super location. I was afraid about the parking, but it's really not far away, only 10 minutes walking. Actually, you don't need a car in Karlsbad. I recommend the Thermal parking. We got the 2 room apartment, big enough, and it has also a small kitchenette, was perfect for us. The hotel staff is very friendly, everyone speaks English and German (of course Russian as well), they are very helpful.

Miinukset: The landscape from the room. It's not the Tirol balcony towards the mountains...

Plussat: Location just in center

Miinukset: Hard to go in by car as it is located in walking street

Plussat: Fantastic hotel in the centre, very clean and comfortable. Super staff very friendly and helpful.

Plussat: Location! Location! Location! And beds! And staff! We slept in, even our check - out time, the reception just smiled at it!

Plussat: Friendly staff, excellent breakfast, spacious room, central location

Miinukset: Nothing

Plussat: Our decision to stay at Hotel Pallatin was a good one! Communication was excellent and the staff were particularly friendly and helpful. The hotel is situated right in the centre of Karlovy Vary, a perfect spot to walk to all the sights of this pretty town. We had a rental vehicle and they arranged a car park nearby for a nominal, affordable fee. We could take the car in and out as often as we wanted. Breakfast was good, too. The weather was hot but we were able to open windows in the bedroom and the staff gave us a fan to cool the room at night.

Miinukset: My only comment would be the size of the bedroom but we were only there to sleep so it really wasn’t an issue. The bathroom and hallway were quite large in comparison.

Plussat: Decent-sized comfortable room.

Miinukset: No air conditioning.

Plussat: My parents stayed in the hotel for a week. They were really amused and impressed by this place. The room and bathroom were big, very clean - great service! They underlined friendly and hospitable staff. Breakfast was excellent and delicious! Location - one more huge plus!

Plussat: I highly recommend hotel Palatin for everyone visiting Karlovy Vary. Very helpful and informative receptionist, great breakfast and professional massage. Should I visit again Karlovy Vary, I definitely will stay at Palatin.

Miinukset: Fitness centre is open only from 7.30am until 20.00pm.

Plussat: Great room: relaxing, comfortable and spacious. Very good service and staff

Miinukset: Although all meals in the restaurant were varied there were times where quality and quantity were below average. The spa experience was fair but should be more in tune with the thermal waters treatment. Swimming pool is limited in size.

Plussat: Very nice breakfast. Friendly and prompt service.

Plussat: Everything

Plussat: The staff and the room was big and comfortable

Miinukset: Mens only do massage and the spa employee didn’t speak english

Plussat: The hotel is new, clean, cosy. Fantastic food, large rooms, wide range of treatments.

Miinukset: Location is uphill: it takes a bit of an effort to walk from the centre. Air conditioning system needs improvement: it it too warm in the room and it is difficult to adjust the temperature manually.

Plussat: every thing was good, very clean , very friendly and helpful staff , unfortunately this hotel was mentioned to us by friend , we were not sure if its the best, but during our stay, we visited other 5 stars hotel to compere with this one and we find out that we have taken the right decision, this was the most cleanest(this is very important to us), definitely we will stay in this hotel again.

Miinukset: very clean hotel, and helpful friendly staff,

Miinukset: The receptionist which worked at night wasn’t replying in a respectable way

Plussat: Beautiful hotel, good food, wonderful staff.

Plussat: We had amazing superior double room with the balcony, view was facing the river. Food at the restaurant was made very well, waiters was very knowledgeable and just a nice guys. Just about 1 km away, there is very nice place for running and entertainments for the kids.

Miinukset: It was a bit noisy from the road which was across the river, but during the evening, was not bothering.

Plussat: Very comfortable bed, huge bedroom and bathroom, awesome view from the terrace.

Miinukset: Breakfast cold cuts was a bit poor, everything else was excellent.

Plussat: We absolutely loved our stay at Retro Riverside Hotel. We appreciated being away from Karlovy Vary while being close enough to go to the town to enjoy the springs, restaurants, sightseeing, and shopping. The hotel is situated by the very tranquil Tepla river, allowing for walks by the riverside or taking one of the hotel's boats and rowing up the river. At night it is very calm and quiet, and we were lucky to have cloudless nights to enjoy some stargazing without the town's light contamination. If you're looking for a place to be away from the bustle, but close enough to modern-life comfort, this is the place for you. The drive to Karlovy Vary is 8-12 minutes (depending on where you want to park), and the taxi ride is 250 krone (about 10 EUR). The hotel is very comfortable and spotlessly clean. We enjoyed the spa area, that albeit being a small one, has everything you need for an afternoon of relaxation. The restaurant is delicious, kudos to the chef! Our room was spacious and comfortable, and it was equipped with everything we needed for our 5-day stay. We found the staff to be very accommodating and helpful, they ensured everything was up to par. Overall, it was a wonderful experience and I can't wait to go back to Karlovy Vary and this wonderful hotel for some time away from the city.

Miinukset: I'm being very picky here because everything was wonderful... The spa area could use with some nuts and dried fruits and more tea types. We were taken by surprise on the price of some of the night's specials (not on the menu). Be sure to ask for the total price you're to expect -was delicious, but still...

Plussat: Very very nice and spacious room, big and clean to a very very good price. Nice and comfortable bed. Balcony with stunning view. The spa was nice.

Miinukset: Everything was good. A little bit lonely during dinner, just us and one more couple. Expensive.

Plussat: Aamiainåen

Miinukset: Ravintolahinnat

Plussat: Friendly welcoming stuff, nice and peacful, good breakfast.

Miinukset: Pillow uncomfortable and no parking spot when we arrive

Plussat: Lake view room Free access to wellness centre with jacuzzi Very delicious dinner and breakfast The four course menu for dinner is excellent

Miinukset: A bit away from town, but this can be an advantage, as it is in a quiet location facing a river, very relaxing.

Plussat: Breakfast was good and the buffet was well put together.

Miinukset: Dinner ! your card was small and the food was not what I expect from your Hotel ! Sorry I must say work on that !

Plussat: Peaceful location, great facilities, beautiful room, family friendly and supportive staff!

Plussat: The location , friendly staff

Miinukset: Its very very old , need maintenance lots of damaged furniture and the electricity went off twice , staff very very few, nobody to help with the luggage nobody to help when we wanted to use the boat. Also we had kids so we took a suite that has a sofa bed and a double room but still they didn’t cooperate they made us pay for extra beds for each child although we didn’t need anything extra

Plussat: The hotel has really the best location. The breathing view on the city and the hilltops. Many thanks the staff of the hotel. We wanted to say about manager Danny..He met us and was very positive and friendly. He explained the location, answered on our questions. Our room was very big, comfortable, clean and calm. The breakfast was deliciously! Many dishes, many fruits and many kind of juice....and baking! Our holiday was beautiful. We really had relax and we wanted come back! Many thanks owners for our rest and beautiful hotel!

Plussat: Great location, comfy and large bedroom, excellent breakfast and superb dinner. A real bonus is the free car parking Friendly and helpful staff too

Miinukset: Nothing, all aspects of my stay were positive.

Plussat: Mainio pieni hotelli aivan Karlovy Varin keskustassa rauhallisella sijainnilla. Kaikki nähtävyydet kävelymatkan päässä. Pysäköinti ilman lisämaksua. Tilavat, hienot huoneet ja aivan erinomainen asiakaspalvelu. Suosittelen lämpimästi.

Miinukset: Wifin toiminta ailahtelevaa.

Plussat: Super nice old Italian House, beautiful garden with cats! Train station very close. But since we are talking about Italian regional trains, the train may not be the most reliable way to get around. Rent a scooter and The Secret Garden is the perfect base close to Sorrento. Also, price/value is top! (Especially compared to prices in Sorrento city)

Plussat: Loved the staff and their attitude. Very professional and pleasant. The hotel has an air of elegance and the room we stayed in was beautiful, with wooden ceiling and great view. I think each room is different and unique so I am intrigued to know what the other rooms are like. We booked the place for its breakfast reviews and it did not disappoint.

Miinukset: We spent the first night in a different room because the hotel was full, where air conditioning noises could be heard. This is the only reason I am not giving a higher score but once we were transferred to another room, it was great.

Plussat: Great location, Very clean and very friendly staff!

Plussat: Decent, tasty and diversified breakfast, superb view and polite and professional staff. Dinner on the restaurant terrace, located on the bridge over Vltava, was special Mic-dejun decent, gustos si diversificat, privelistea superba si personalul politicos si profesionist. Cina pe tersa restaurantului, situata pe podul peste Vltava a fost deosebita

Miinukset: One of the restaurant's waiters was far too "flower-power" Unul dintre ospatarii restaurantului mult prea "flower-power"

Plussat: we really enjoyed our stay at the hotel Embassy! the staff was welcoming, open and really helpful! location of the hotel was great. very close to the main attractions and the spas. hotel has restaurant/ cafeteria tables located over the bridge where you can indulge in cup of coffee enjoying the views. the rooms were spacious and very clean. we got however a room with with on the "walls" - but since we didn't spend much time in the room anyway this was not a problem especially as we had a small inside "balcony" attached to the room with a table and chairs:) breakfast has offered enough varieties and good coffee. everything was fresh and tasty. good value for money.

Plussat: Staff, restaurant, spacious room, down town location

Miinukset: all was fine

Plussat: Great location with limited parking out front. Very good breakfast choices that were all very good....and some new ones to us. Great choice for us.

Miinukset: A bit of a struggle to find but with some traveler patience, we did

Plussat: great hotel , attention to details , fabulous staff and the restaurant was magnificent. Would come again :)

Plussat: Great sauna, fantastic food - I had Pasta Carbonara, and it was just like you would expected somwere in small family restaurant in Italy:) Room was sooo specious.

Miinukset: Just one think was anoying. The hot water took like 3 minutes to run. But when I found out, I first brush my teeth and let the water run. Than it was ready. No big deal.

Plussat: The staff at the hotel were wonderful and all spoke good English. The hotel restaurant serves very good meals, comfortable and relaxing. The room was spacious and immaculate.

Miinukset: There was nothing to not like about this hotel, one of my favourite and I have stayed in a few.

Miinukset: Why sauna is for additional payment? I would've except it to be included given the price per night.

Plussat: Stunning service staff location breakfast

Plussat: -large room -great shower in the bathroom -good breakfast

Miinukset: -located a bit away from the historical city center, but you can easily go there by car or bus

Plussat: Everything was Great! Nice staff, good food, very clean room. Beautiful city, beautiful country. It was my dream holiday. Thanks a lot

Plussat: Spacious room and bathroom. Large bed. Very beutiful room. A big shower. Good breakfast.

Plussat: Our room was a superb one: clean, quiet and with very comfortable bed and pillows. Very friendly staff and good breakfast. Good free parking and and good location for us, travelling by our car.

Plussat: Room is very big and comfortable. Everything was very clean. Parking place is near hotel and staff was very friendly. Breakfast was tasty, only they should have some sweets.

Plussat: Everythings .

Plussat: The staff was very helpful and friendly. Everything was great. We had 4 days 3 nights there. Absolutely worth money

Miinukset: It's a little bit far from centrum but quite and have a bus station right next to hotel.

Plussat: I appreciated that they waited for me after closing to check in (1 hour later) because I had difficulties

Plussat: Clean, comfy, quiet.

Miinukset: Nothing.

Plussat: All was good. Staff was perfect.

Plussat: Very nice hosts and the rooms were super nice and good value, big comfy bed, nice fridge, warm heating, and very nice bathroom/shower. Everything perfect and exceeded expectations!

Plussat: It’s a second time we stayed in this location. Originally we are from CZ so we know our way around. It’s not in the center of Karlovy Vary but the bus station is in front of the penzion and in no more than 10 min you in the city. The manager Pavlina is very nice, helpful and cordial. There is a large gated parking place for cars and bicycles, the keys are provided to you. Very practical and safe.

Miinukset: Everything is OK

Plussat: Nice kitchen, spacious room

Plussat: Clean. Easy to park QUIET. FRIENDLY RECEPTIONIST. Nice room.

Miinukset: I would have liked personally breakfast. A bigger Tv and a hair dryer. Some water or tea in the room. But all in all a good place.

Plussat: Safe parking, clean and spacious room

Plussat: Kylpyläosastolla rentoutuminen

Miinukset: Loppukesästä hiljaisempaa hotellissa

Plussat: Location , staff , furniture

Miinukset: Nothing

Plussat: Where to start...! Location is excellent, at the end of the main promenade. The hotel itself is a work of art, and one of the most photographed buildings of town. Our superior room definitely met our expectations in size and quality. The bed and pillows were great. The pool area was very well cared for, and just a after a few minutes we could find a "sunbed". Dinner at the Grand restaurant was also a very nice experience, although some comments on Google state otherwise we enjoyed it very much. Breakfast was also excellent in quality and variety. So we look forward to going back!!

Miinukset: As only a minor point for improvement, some of the staff were not speaking any English - this was of course solved through other colleagues who did.

Plussat: Amazing stay , for a very reasonable amount of money

Miinukset: Nothing

Plussat: Reception personal was Excellent and polite The pool is awesome Breakfast very tasty Very Big Room - 427 Children room, clean and many good toys

Miinukset: For dinner, I ordered salad and coffee. I got the salad after 40 minutes and cold coffee. The waiter's answer was rude that the kitchen is very busy. On the second day of arrival, in the evening, rusty water (dark orange) went from the tap. It is very difficult to take a shower in the bathroom (the shower mount is located very low, bathing while sitting is not convenient.

Plussat: Breakfast superb...plenty of choice at breakfast! Jessica at the reception was very helpful. Level of service was excellent. The room was very stylish and comfortable. Nice pool and spa facilities. Becher´s bar was great!

Miinukset: The pool area should have other way and not passing by through the restaurant.

Plussat: Was absolutely lovely

Plussat: Erinomainen hotelli, ja ehdoton yöpymispaikka kaikille James Bond- elokuvien ystäville. Mahdollisesti paras aamupala mitä olen syönyt. Sopivasti laitimmainen hotelli kaikesta turismista. Hotelli yöpymisiin kuuluu uima-allas ja spa-osaston käyttö.

Miinukset: Sauna-osasto ei tarjoa skandinaaveille mitään erityistä.

Plussat: Very good location, very nice and helpful staff, clean room and amazing place for the breakfast. This hotel has a history. :)

Plussat: I highly recommend this place.. every things was great

Plussat: The location is very good and the hotel is nice and clean. The breakfast was very good.

Miinukset: No kettle in the room, the casino is not what we expected, it is overrated. Some of the staff were rude and others were helpful.

Plussat: the house, the breakfast, the surrounding, the staff was very friendly and professionell

Miinukset: it was a very, very long way from our room (several ups and downs) to the pool/Spa. This was not mentioned before. So for example, we could not went from the room to the Spa area in bathrope what is usual for such an hotel. The way led through the restaurant.

Plussat: Location, room, breakfast and the staff

Miinukset: Nothing

Plussat: Everything was good for staying. Nice girl at the reception. You can also have ftee coffee /tee at the reception. Tasty breakfast. You can leave luggage at the reception after check out. Good location.

Miinukset: a little hard to find the first time))

Plussat: As a fellow hotelier, liked the friendly family orientated small hotel, They were very helpful and accomodating . Wish everyone there the best for the future in your business.

Miinukset: Would probably do with a A board sign on front of street alley , if allowed , with arrow stating Hotel Boston at rear of The pub and restaurant as easy to miss the alleyway and walking sat nav took us to rear street .

Plussat: The girl on reception and in the dining room were very helpful. The hotel is very close to the center but nevertheless in quiet place. It has parking for additional charge.

Miinukset: Very small and narrow room, especially for 3 adults. On the pictures we saw spacious one, and in reality it was very small. Moreover, we had to pick up suitcases up narrow stairs.

Plussat: We had parking place, but had to book in advance. The hotel is in the city centre. The personnel was very nice and helpful, and offered the good restaurants and programs. The breakfast was enough and homely.

Miinukset: The bathroom was not so new and high quality, but was clean. The view from the room was not so good. In the hotel was to many stairs, but it can use the elevator. It seemed like a maze.

Plussat: Breakfast was fine. Staff was excellent and spoke English quite well. Enjoyed conversing with desk host alot. Also the location was quite good - adjacent to main walkway and near the Pupp Hotel and even Grand Karlsbad Hotel. Also near new museum. Price for location was agreeable.

Plussat: Breakfast was awesome and the personnel was very sweet and helpful with the checkin and everything else I needed during my stay. The location is very close to a beautiful hiking track.

Miinukset: The masseuse was on vacations during my stay there so I had to go and look for some place to get massage outside the hotel.

Plussat: I enjoyed staff, GREAT breakfasts - buffet, as I could eat enough for my adventure after. I liked cleanliness in my room: towels, soap and shower gels were changed as well as my bed was always layed. Sure, Wi-Fi is on!

Miinukset: No cover on a bed - when I visit my room after lunch I cant sit or lie down on it because I sleep there. Found some problems in bathroom - water in shower room is leaving it a bit slowly, may be it is ok, i dont know.

Plussat: Just a few steps away from everything we needed. The staff were very friendly and the communication was perfect. We would stay here again for the location.

Miinukset: The carpet could have used a cleaning in the room. Just an older musty smell in it.

Plussat: The fantastic swimming pool on the floor with terrace and fabulous view on the city and mountains,specious room

Miinukset: Poor breakfast not like in 4 star hotel

Plussat: Location was great. Close to all the major attractions. Room was large and clean. Breakfast was ok. No issues with the WIFI.

Miinukset: There were not many TV channels. Would recommend booking any spa treatments ahead of time as everything was booked out by the time we got there. Hotel ran out of Pool towels on our second night when we used the pool.

Plussat: Good location

Plussat: Nice big room, we had balcony which was very nice on the second floor. Great pool with balcony overlooking the colonade of Karlovy Vary. Good breakfast and loots of beauty treatment in the hotel.

Miinukset: I would like better pillows and overall bed linen.

Plussat: The spa and the friendly man at the pool and spa who helped my father..

Plussat: Hieno vanha talo, iso huone, rauhallinen. 5. kerroksessa uima-allas, jossa vesi + 30 C, mutta "Suomalainen" sauna oli kylmä.

Miinukset: Henkilökunnan kielitaito

Plussat: at the start point of the main road in Karlovy Vary, very convenient for tourists. swimming pool is kind of small if there are more than 8 persons inside, but the sauna is free, which is a benefit. The room is big enough for 2 luggages. Highly recommand!

Plussat: Receptionists specially Vladimira were very helpful

Miinukset: You need to schedule your spa treatment before you go because of their busy schedule where it’s not available or not noted on booking

Plussat: Nice location

Miinukset: Sauna was closed. We knew it only after check in. The reason was technical but I bet it was due the low season. Hotel works for russians and stuff was russians and behaved correspondence. If you want to feel yourself poor and humiliated - welcome, if not - avoid this place by any reason!

Plussat: Location is awesome. Breakfast buffet great, something different every morning. Reception staff very friendly and helpful. Swimming pool and sauna awesome and very clean! Our room was warm, comfortable and quite. Clean beds and toilets. Thai massage was awesome! Face treatments by Karla were exquisite. Was a very happy and special experience!

Miinukset: Pillow were a good bug size, but need updating.

Plussat: Fine location.

Miinukset: Food wasn’t warm, breakfast was average, staff was talking and laughing loudly , it was unpleasant

Plussat: Breakfast was really good, nice rooms and top located in city.

Miinukset: Hair in bathroom

Plussat: The location was prefect

Miinukset: The 20 Euro for parking, the A.C. unit, the front desk staff was not helpful and a borderline rude., the food was ok

Plussat: Location, room, bathroom size.

Miinukset: First of all the hotel is in a perfect location and we had a really nice room, BUT we found the mattress both of us really unconfortable. Too soft for sure, hole in the middle, etc... During the morning shower the pressure felt down to zero, and didnt have water app. for 5 mins. First just the hot water dissappeared, than the pressure as well. The breakfast was tasty, but it is also true we ordered a ham and cheese omlette and instead of it received only cheese omlette. Anyway the old lady was really nice so we didnt mention anything. :)

Plussat: I liked the service, location, staff, but the beds where not comfortable. However I recommend going back there again.

Miinukset: The beds where had hard and stiff mattresses.

Plussat: Good staff

Miinukset: No water in the room

Plussat: The room was very cozy and beautiful. It’s a rare case when you stay in a prestige hotel, but feel absolutely at ease, like at home. Plus hotel tries to imply ecology-friendliness!

Plussat: Excellent central location (easy walk to shops, restaurants, attractions etc). Reliable valet service for car as parking was off-site. Very good breakfast.

Miinukset: Portable A/C unit impeded on door to balcony. Bath towels were not up to standard of the hotel.

Plussat: Comfortable and clean

Plussat: Their pool and sauna is exceptional! Really nice!

Miinukset: They didnt have "real bar" , you can order with no problem but with a little more hassle then normal.

Plussat: This was the best mini vacation I have ever had. From the time we got there to type time we left everything was perfect. Great service, Awesome food and everything was clean. Will be going back here again. Thanks to the staff for being just perfect.

Miinukset: Only thing I can say was the indoor pool was not heated when we were there. However, everything else was just great!!!!

Plussat: Fantastic family owned small hotel (23 rooms) in the heart of pedestrian zone of Karlovy Vary, very close to all everything and quiet! Small restaurant in the hotel is outstanding....service, food, wine selection! Reservation is a must....this is very popular place!

Miinukset: The decor of our room was a bit dated, the bed was a bit soft to our liking (we like firm mattress)

Plussat: Staffers helpful when we left a pair of glasses behind.

Miinukset: Slow check in

Plussat: Every thing at Karlovy Vary Region is a good

Miinukset: The internet it’s not good all the time

Plussat: Fantastic stay, we can only recommend it

Miinukset: Only one thing- they should not advertise for massage, it was not available

Plussat: Friendly personnel, perfect location, sauna & swimming pool, parking.

Plussat: Ystävällinen henkilökunta, kaikki toimi, hotellin sijainti erinomainen, huoneet isoja ja kauniita.

Plussat: We had a great stay at the hotel. We had a 3 room suite with a big terrace which was for our Company of 6 persons. Perfect location and very Nice personel. Big and great breakfast with everything That your heart desires including bubles

Miinukset: Nothing

Plussat: Really love this place and everything exceeded our expectation, especially the friendly staff, great location and breakfast. We also had dinner in the restaurant here which was one of the best meals in my life so far. Highly recommend!

Miinukset: Nothing

Plussat: Location, pool and quietness even if it is very central.

Miinukset: Confusion on how to get our car from parking. At registration they said anytime it takes 10 minutes and we get your car. Last 2 days the reception said we had to ask the day before if we wanted the car before 9 am.

Plussat: The staff was extremely friendly, the room was clean and as pictured on photos.

Miinukset: I got in touch with the hotel to ensure that our room would have a double sized mattress rather than two singles (this is something I have picked up on from other reviews). I was assured that our room has a double sized mattress but it ended up being 2 singles (my partner and I sleep quite close together so this made the bed less comfortable).

Miinukset: Hotelinfo: Restaurant open from 7.00 am to 10.00pm. Reality: 8.00am to 7.30pm so no time to get Breakfast. Which hitel in the world is serving breakfast from 8.00 am????? Too late

Plussat: Beautiful property immaculately presented. Friendly staff

Plussat: Location, butique feel like, breakfast, comfy bed

Miinukset: Bad structure of the bathroom (room 301) with horrible sink no place to put any of your stuff. It was really a shame.

Plussat: Lots of choices; a full breakfast, not a buffet.

Miinukset: It would have been nice to have a full restaurant with dinner service, although the concierge gave us really good recommendations right down the street.

Plussat: Everything perfect. Great staff who is looking after you like royalties.

Plussat: Everything was absolutely perfect. We will come back as soon as possible. The house is in excellent form, restored in the classical form, with absolute 5 Star level. Very good breakfast, compose it, and it is brought to your table.

Miinukset: nothing

Plussat: The location is superb.

Miinukset: I think the restaurant menu is somewhat limited.

Plussat: Beautiful small hotel great breakfast , great location , great staff ,

Miinukset: nothing

Plussat: Huone ranskalaisine parvekkeineen oli upea, tilava, fantastinen suihkuhuone, matkatavaroille oma huone, tyylikäs sisustus. Aamiainen tuodaan pöytään, mitään buffetia ei ole, siksi myös rauhallista. Hotellin sijainti on ihan paras mahdollinen.

Miinukset: Parkkimaksu vähän ihmetytti, toisaalta auto vietiin ja tuotiin, eli oli palvelukin upeaa.

Plussat: Stay here exceeded my expectations. Not a single bad word to say, everything was amazing! Helpful and friendly staff, calm spa area, very good breakfast!

Plussat: The friendly waiter Martin, the relaxing ambiance and the breakfast was much better this time. We'll done.

Plussat: Spacious room and big balcony/ terrace Friendly and helpful staff Very clean and beautifully designed/ equipped Spa/Wellness area Terrific Thai massages

Miinukset: The breakfast wasn't as good as in other hotels in Karlovy Vary. It didn't taste bad however, there was not a big choice.

Plussat: Very nice place to wind up and get out of the city noise

Plussat: The breakfast was good. The wonderful place very well organised for Golf lovers.

Plussat: Nice location Comfy bed Pool

Miinukset: Pool was kinda cold

Plussat: Beautiful luxurious hotel, with a lot of wellness facilities. In the middle of nature, yet easy access to all surrounding sites and attactions, such as Loket, Karlsbad and Marienbad. By the way, you can visit both cities with a train that stops in front of the hotel. Excellent breakfast, with nice view on the golf court. Rooms were spacious and luxurious. We had a nice terrace facing the forrest, and could hear the sheep bleating quietly while we were counting them :-)

Miinukset: Everything was perfect, but some of the staff might practice their English just a little bit. They were very helpful though, and tried to find a solution for every problem !

Plussat: Breakfast was amazing and the room view

Plussat: The location was beautiful with clean air and great views. The golf courses are really nicely taken care of. We did not really have the time for that. The room was very clean and spacious. The food was also great in the evening.

Miinukset: The reservation system with taking money from your account and not really paying back on time (it took more than 3 weeks to get the deposit on my account) is not very desirable. I would prefer that you pay the rest rather than pay the full sum and they might at some time in the future return your deposit. Having travelled throughout Europe this summer and only finding this faulty system here gave us a bitter taste. The staff speaks mostly German, other than Czech. Very few speak English to an understandable degree. The swimming pool closes at 10, so a night swim is out of the question. For a four-star hotel, I expect that the speciality coffee is included in the breakfast.

Plussat: Good mix of product

Plussat: Clean wellness

Plussat: The staff was kind and helpful and the location has a classic charm.

Plussat: Vine offer

Miinukset: No hot water (38-40 degrees) pool

Plussat: Classy, nicely renovated hotel. Well maintained and clean. Excellent service. Nice spa facilities. Perfect location. When I come back to Karlovy Vary, will definitely stay here again.

Miinukset: There was absolutely nothing to complain about.

Plussat: Breakfast was very good. Staff was courteous. Overall it was very good experience

Plussat: Attentive staff, breakfast very nice including champagne, beautiful sauna world!

Plussat: Excelentn location

Miinukset: Very unpleasant russian style madam accompained me and introduced me into the room just after checkin, giving me lessons how to open the door and use TV. I felt being considered soo stupid. Even though the hotel presents their sauna is available from 8am, when I wanted to take sauna they informed me quite calmly that there is the sanitary day and the facility will be closed by the noon. Moreover, there was no chance to find the light switch in the bathroom so I stayed there in dark.

Plussat: Staying in this hotel for the 3rd time and enjoying it. Everything is described, most staff speak really good Russian, all facilities are of good quality.

Miinukset: n/a

Plussat: My partner and I had an extremely pleasant stay here. The room was very comfortable, with a large TV with cable, a mini bar, a balcony, toiletries, even chocolate on the pillows. We also were given complementary fruit which was a nice surprise. The facilities are great - all sorts of treatments are available from medical to relaxation. We made use of the excellent pool area and selection of saunas. Our favorite was the Turkish steam room but the Russian sauna at 100 degrees Celsius was an experience too! The staff were very accommodating and made us feel right at home. The breakfast was good and there are multiple bars and a high end restaurant on the premises. Overall we loved our stay and would definitely come again!

Miinukset: The bed was a bit hard for us.