Piarco autonvuokraukset

Plussat: Could not provide a positive response, since no-one was at the airport when we arrived at the rental counter.

Miinukset: A representative waiting until we arrived and informing us of the additional fee for waiting since our flight was a late flight. There was a delay in coming through immigration and customs, lack of staff and long lines.

Poor customer relations

Miinukset: My pickup was scheduled for 11 pm, but I got out of immigration and customs at 11:10 pm. From there, I went directly to the counter to collect the vehicle but no one was there. There were no notes or numbers to call if you needed to pick up your rental. The number on the car rentals site also did not work. A recording said the number could not be reached. The next morning I went back to get the vehicle at which point they had already rented it to someone else. To make matters worse, the clerk lied directly to my face by claiming they were there until 11:30 pm. I called him on this lie (since I was there from 11:10 onwards) to which he did not have a response. All in all, do not do business with these folks. They do not care about their customers and are willing to lie if need be.

Nobody at the desk.

Miinukset: Made a reservation and when I arrived at the desk nobody was there. I waited for while before deciding to use another near by rental company.

Felt cheated

Plussat: Drop off was smooth

Miinukset: Promised rate was $54 for 2 days. They added $23 ($11.x) per day as after hours service fee even though on Saturday we picked the car around 12 noon. I checked with other agencies and none were charging that. When booking other agencies like Hertz was offering same rate so I could have used them. I'd like my money back

Had a reservation after coming of a flight from ft. Lauderdale went to

Miinukset: There was no one at the counter..Had a phone there to call someone but no one answered..