Relais & Chateaux Chaptel Hangzhou

Rooms Make yourself at home in one of the 26 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Business}, Other Amenities Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Property Location Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. This 4-star hotel is 1.3 mi (2.1 km) from Broken Bridge and 1.4 mi (2.3 km) from China Academy of Art. Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: Deposit: CNY 1000.0 per stay We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children Rollaway bed fee: CNY 575.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No elevators Parking height restrictions apply Noise-free rooms not guaranteed Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Safe Travels (WTTC - Global)