The Queen Hotel & Spa

Very nice staff, the rooms are better than the rest of the hotel (reception, breakfast room, ...)

The breakfast is terrible. The room smells of fried and they don’t have a good food selection.

Good enough, good staff, good value for money

not good shower

We booked standard double room about 3 nights. For the first night we have a free upgrade to a better double room !!! Stuff is nice and gentle , able to speak English . Location is great to the night market. We choose to go SAPA at the second and third day , the hotel help us to keep a luggage at their hotel storage room . For the second night and third night stay , we consume one big mineral water bottle from the fridge and the crew able to give me FOC! overall is great and I would highly recommend to others about this hotel , definitely will go back again !

For the first night stay , although we having a free upgrade to a bigger room , but the bed cleanliness still need to improve , we feel sticky and causing our skin feel itchy , after I call the counter to help me change another new bed cover, it’s become better. Besides , room 305 ‘s door has a hole on the upper part which allow the noise and sound from the outside spread into the room. It maybe abit difficult for us to sleep during night time. For the second and third night stay , room 204 bathtub cover is abit smelly , we did informed the stuff and they also cannot do so much of thing , maybe boss just ignore the problem ?