Shepiston Lodge Heathrow

Hotellin järjeställä taksilla matka Heathrown lentokentälle oli erittäin nopea ja vaivaton.

Toiset hotellivieraat aloittivat liikkumisen ja äänekkään puhumisen ja huutelun klo 4 aamulla ja kaikki kuului hotellihuoneeseen. Eipä sitä nukkunut itsekään.

The only thing going for this place is the location. It's near the hotel hoppa Heathrow bus, but that's the only good thing about it really.

The place was dreary, dark, dirty. The first room we were given stunk like smoke and felt so dingy we asked to move to another room. They gave us a twin that didn't smell like smoke but it was still dirty - stains on the bedsheets, the toilet seat hadn't been wiped, there was a dead spider under the toilet seat lid, the cups didn't look like they had been washed, there was a big spider in the window. Also, when we arrived, the staff member at reception tried to charge us for our room again, even though we'd already paid. If I hadn't have said that we'd already paid he would have gone ahead and charged me another 50 pounds. It was only because I said "I thought we already paid" that he looked it up and confimed that, oh yes, we had paid. Apparently the first attempt didn't go through, but there was an update he conveniently didn't at first see showing that we had in fact paid. They also ask for a 10 pound deposit for the key, which is supposedly required of every guest, but when we checked out the (new) staff member at reception just waved us off without giving us the deposit back - until I mentioned that we still hadn't got our 10 pounds back. "Oh yes" - apparently he'd forgotten about the cash deposit that every guest requires back at checkout... The breakfast was also so meagre - just bran flakes or corn flakes, toast, and terrible coffee. I'd also requested when I booked the room more information about the heathrow shuttle, but the man at reception was pretty useless. I asked how much it was and whether it had to be paid in cash and he didn't know. He said he thought I could pay on the bus by card, but I'm pretty sure that wasn't the case. Luckily I had cash. Oh, and the shuttle is 6 pound a ticket, not 4.50 like it said during the booking process. Way overpriced and terrible value. Try booking the Hotel Mercue 100m down the road.

Got what we needed

It smells bad in the room and sound isolation is bad

Too noisy Some random lady shouting and banging the door at night.

Walls were dirty. No ventilation in the rooms. Continental breakfast was either toast or cornflakes.