Hotellit lähellä Memorial Field

Plussat: The back setting of gardens is exquisite against the lake. Peaceful & consuming! Staff are professional yet so pleasant! The range of decor is soothing. LOPs special breakfast each morning & especially Sundays are a treat!!! Our room was very delightful & comfortable.

Plussat: We were beyond in love with this place! It felt like home- the staff treated us like family. It was our anniversary and they even put chocolate covered strawberries in our room while we were out to dinner❤️❤️ We absolutely plan on returning! Peaceful and loving are my 2 go to words for this place!

Miinukset: Absolutely nothing

Plussat: We loved everything! Beautiful place, clean and stocked rooms, great people. Definitely will be back!

Plussat: The Tranquility and beauty of the area was wonderful. The breakfast was excellent and staff was amazing.

Plussat: Very clean , great view

Miinukset: Lack of privacy, walls the thinnest of any walls at any hotel we have ever stayed! It was so bad that they provided a noise maker in the room - wasn’t even requested. You could hear people talking next door & down the hall, even people using the restroom! The room was very small & you basically shared your back porch with the person next door. The public bathroom was literally right across the hall. The price - $400 was so rediculous, even with the lake view - it wasn’t worth more than $250 maximum. You kind got the feel as if you were in a nice nursing home. We couldn’t get the AC to work,& there was no one at the deask after 8:30 pm - all the staff went home. Not what you would expect from a 4 Star $400 night hotel. The road right in front was the back of a cheaper hotel’s back parking. Would not recommend this place. The beds not even comfortable- the mattress very cheap & hard.

Plussat: Prompt courteous service, beautiful view.

Miinukset: The food wasnt quite what I was expecting, but I am a trained Chef, so my palate may be different from others.

Plussat: Great!

Plussat: The room was clean, bed was comfortable and linens were good quality.

Miinukset: This was a no frills room at a luxury room price. I expected some amenities for the price other than nice linens.

Plussat: Clean. Comfortable. Friendly helpful staff

Miinukset: Included breakfast could be better. Minimal food and choices

Plussat: The staff was very sweet and funny. They made you feel at home as soon as you pulled up. The room was very clean. The hotel is in a great location and has an elegant vibe

Plussat: The hotel was very clean, and the staff were very accommodating. The location was great, and we were able to walk to restaurants.

Miinukset: The Roof Top Pre-Post brunch was definitely NOT worth almost $20/pp. We were served on disposable plates, with plastic utensils. There was a lack of variety from the brunch buffet, and the food was just adequate. There was no butter for the bisquits (which were just room temperature). I had to find someone and ask for salt and pepper (who doesn't want salt and pepper for their eggs?), and they had to go find some put away in a cabinet. This was an hour after the brunch was opened. I would rank the brunch buffet about the same as the free breakfast offered at a lot of lower end hotels.

Plussat: The staff was exceptionally nice and the new roofbar was great!

Miinukset: Construction outside my room woke me up at 8a on two mornings of my stay.

Plussat: How they modernized the hotel but kept some of the historical features.

Miinukset: It didn't have enough lighting in the bathroom or in the area by the door with the big mirror. Other than that it was great!

Plussat: I wish I could give a higher rating for every one of these categories. This hotel stay was one of the best we've ever had.

Miinukset: I know they are fairly new, but if they could work on a little more for the breakfast items (juice options & toast might be nice). Other than that, the hotel & staff were perfect!

Plussat: Staff friendliness, location, cleanliness

Miinukset: Add a little more substance to breakfast.

Plussat: Location!

Plussat: Awesome location! Beautiful remodel, modern rooms. Great restaurant inside. Loved this hotel!

Plussat: I don't understand the 2 1/2 star rating. I will definitely stay there again.

Miinukset: No complaints!

Plussat: This is a new facility and as such was in really good condition. The fitness center had a full assortment of free weights plus cardio. There is a great neighborhood right behind the hotel that is great for walking or running. The shuttle service.

Miinukset: Breakfast at the bistro is very expensive. The sign for the hotel on the main street is very small and the hotel is located behind other businesses so we drove right past the entrance.

Miinukset: The room had a musty odor - similar to cigarette smoke, although I don't think that is actually what it was.

Plussat: Everything

Miinukset: NO

Plussat: clean large rooms and in a good location

Miinukset: none

Plussat: The entire staff was amazing, but hotel employee went above & beyond.

Plussat: The staff allowed us to check in a couple hours early and was very friendly. The rooms were very modern and clean. We loved the hotel.

Miinukset: The pool was not heated and was also inside an air conditioned room. This made it very chilly for swimming. Also the breakfast was not complementary.

Plussat: The staff was super friendly. The rooms were nice too.

Miinukset: I won't be staying in another hotel where you can't even get a cup of coffee without being charged for it. Sure, it's in the room, but what a hastle. No more Starbucks bistro hotels for me!

Plussat: We love the location because Bones restaurant is our favorite in Hot Springs, and we can just walk across the parking lot and be there. The staff at the hotel are always friendly and welcoming, and the rooms are super clean.

Miinukset: We have stayed at the hotel before and never had any issues, but this last time we had an issue with the bed being very hard and uncomfortable. Because we planned to stay at the hotel for multiple nights, I went down to request a room change if possible. The gentleman at the desk was extremely nice and agreed immediately to switch us to a room similar to the room we had stayed in on a previous occasion. The bed in the new room was great!

Plussat: Staff was so helpful

Miinukset: No

Plussat: Cleanliness

Miinukset: N/A

Plussat: The staff were excellent! Very friendly and accommodating! The rooms were very clean and smelled great! Bar staff were great also and could make a great bacon and chicken fajitas!

Plussat: Very clean - exceptional customer service!

Miinukset: No

Plussat: Very pleased with friendly staff, hot breakfast included, and updates to and cleanliness of the room was wonderful. Right across from horse racing track and casino, which was great location for us.

Plussat: Very good location. Clean and very friendly staff

Plussat: The breakfast is always very good and the ladies are always very nice and helpful! The people at the front desk are always very nice.

Plussat: It was clean, comfortable, and safe. Excellent breakfast.

Miinukset: Lack of USB charging station - this hotel has yet to upgrade furniture/lighting to have this convenient feature.

Plussat: Nice Place

Plussat: The staff at breakfast was awesome.

Miinukset: No

Plussat: Helpful, friendly staff. Location.

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: Location was great.parking teally tight.big trucks parked hard to get around

Miinukset: 3 day stay 2nd night no maid service.so no clean towels or coffee in room.

Plussat: Everything was great excellent breakfast All good

Miinukset: PARKING

Plussat: Location, value

Miinukset: Laundry facilities archaic

Plussat: Breakfast

Plussat: Property was nice and clean. Has an indoor pool and hot tub.

Miinukset: Pool was cold on the first night, talked to the front desk about it next morning it was much warmer. The breakfast was nothing special, needs improvement.

Plussat: Clean friendly and safe

Miinukset: I didn’t like they couldn’t match the online price

Plussat: Comfortable beds

Miinukset: I would have liked the indoor swimming pool the best except it was over crowded, loud, and parents weren't watching their children run around the pool on the wet floor.

Plussat: Great location

Miinukset: I liked everything

Plussat: Very clean rooms, friendly staff. Nice location.

Plussat: quiet ,clean ,good location .good breakfast

Miinukset: I was asked to be someone from Norwalk, Ct while I am from Lavaca, ar

Plussat: Best hotel in town cleanest quiet room and breakfast was good the cinnamon waffles are great well worth the price

Miinukset: Nothing

Plussat: Close to alot of stores/restaurants

Miinukset: The rooms air unit main noises every time it turned on nothing was done y maintenance when notified, pool was not cleaned huge black hair balls, there was exposed screw/washer that is sharp which caused injury to my daughters foot

Plussat: Bed was comfy and we always enjoy having a hot breakfast. Room was clean and quiet

Miinukset: Breakfast needs bacon :)

Plussat: Great stay! No complaints!

Plussat: Our room was very nice and clean, and the location of the hotel is only a few miles from downtown.

Plussat: Beautiful hotel. We booked a suite to a whirlpool and it was very nice.

Plussat: Bed was great room was great

Miinukset: Did Not have keys to room. Computer problem. Had to get attendant every time you left your room.. Breakfast was not very good. Toast was ok. Usually like bfast at hie.

Plussat: Staff were professional and very friendly.

Miinukset: Wished it was a 12:00 noon check-out.

Miinukset: The bed was very hard made it extremely rough to sleep

Plussat: Staff was super friendly and helpful! Newer modernized facility.

Plussat: 1St of all the stay was terrible because they pulled 2 charges off my card for the room. The only explanation I got was it was an accident it will be back on your card within 20 days. Which is not acceptable why would I wait that long for being accidentally charged. Then to top it off they charged me an incidentals charge and said I was smoking in the room. Im an athlete and have never smoked Cigarettes in my Life. I called the management to get the charge removed he told me he would conducte and investigation on why I was charged and call me back but hasnt called back its been almost 3 weeks.

Miinukset: 1St of all the stay was terrible because they pulled 2 charges off my card for the room. The only explanation I got was it was an accident it will be back on your card within 20 days. Which is not acceptable why would I wait that long for being accidentally charged. Then to top it off they charged me an incidentals charge and said I was smoking in the room. Im an athlete and have never smoked Cigarettes in my Life. I called the management to get the charge removed he told me he would conducte and investigation on why I was charged and call me back but hasnt called back its been almost 3 weeks.

Plussat: Property was very nice and clean. Everyone was very nice!

Miinukset: The beds were very hard for us

Plussat: The kids loved the pool and breakfast was a good selection.

Plussat: The carpets could use a cleaning but overall extremely happy with the staff and cleanliness of the hotel (with the exception of the room carpet)

Plussat: We got a bonus upgrade with a room with a jacuzzi. The front desk person was super helpful in giving us tips on places to see and things to do

Plussat: Great breakfast but come at least an hour before the end, they did shut down early on a Saturday.

Plussat: Staff was very friendly, rooms were very clean.

Miinukset: The beds were very uncomfortable, there were no curtains for the windows so the night lights from the parking lot shined through making it very bright in the room. I was more exhausted from lack of sleep than when I went to bed!

Plussat: Great breakfast. Flat parking.

Miinukset: no

Plussat: Location, staff, and room was great! When we go back I will definitely stay there again!

Plussat: clean and quiet

Plussat: It was a clean hotel and the breakfast was good

Miinukset: Ac never really got cold

Plussat: nothing in particular

Miinukset: first the high price we expected way nicer than that the sheetrock was cracked about 8 foot long on the ceiling the bed and the pillows sucked really bad laQuinta hotel is where we always stay we wont do that ahain

Plussat: Great breakfast I don't usually eat biscuits and gravy but theirs was good, scrambled eggs and sausage also very good. And fruit smoothies were good.

Plussat: Location and Easy Access

Miinukset: None

Plussat: The location was perfect.

Miinukset: The rooms are small for the price and there isn't much healthy selections for breakfast. The only thing I could eat was a boiled egg white. Too many carbs on buffets. Construction painting made the halls reek of chemical fumes.

Plussat: Breakfast very good

Miinukset: Small bath vanity Air conditioner dusty

Miinukset: It is unfair to charge for the night we could not stay as I had booked online. Very unhappy about that as our income is rather low but have always chosen Hampton for the cleanliness.

Plussat: Breakfast

Plussat: The space of the bathroom

Miinukset: The check in, they couldn’t make keys until about 12 hours later, had to request 3-4 times for room service before anyone showed up and it was time to go to bed each time.

Plussat: As a former resident of Hot Springs I like the location. Hotel is close to shopping, restaurants. Facility was clean, room was clean, bed very comfortable. Staff was courteous and friendly. I would be happy to stay there again.

Plussat: The breakfast was great. The bed was not very soft but adequate. The complimentary drinks were nice. I did not utilize the shuttle service available, but very impressed that is was optional. The staff very helpful and nice.

Miinukset: The bed was too firm.

Plussat: Breakfast

Miinukset: The room was filthy disgusting it wasn't clean the toilet over flowed the bed had black bugs in it !! Just gross!

Plussat: Breakfast and evening snacks and drinks. Nice swimming pool. Everyone is so polite. Large rooms. Central location.

Miinukset: When we came last year, there was a piano player in the evening. We missed hearing him!

Plussat: Location was superb, very close to downtown. Complimentary breakfast was excellent, well above usual continental breakfast fare. I also really enjoyed free drinks at nightly managers reception.

Miinukset: Front desk staff was not friendly upon check in

Plussat: Most of staff was good, buffet was good, location was good.

Miinukset: Was never told that New Years party did not allow kids. Had my 3 year old son in my arms when they enthusiastically sold us the entry to the party that morning. Some families were devastated that they were not able to spend the New Year together. When I made note of this to the manager he basically said, "The things we sacrifice for kids right?" Sort of disappointing coming from Embassy Suites to be honest. Could have at least made it right.

Plussat: Very nice staff

Miinukset: Bed and pillows weren’t as comfortable as I thought they’d be.

Plussat: Very spacious and clean

Miinukset: They overbooked our kind of room- did not have any doubles when we got there.

Plussat: The Location and the shuttle service.

Miinukset: The bartender downstairs was rude when asking for drinks.

Plussat: Omelets and oatmeal were fantastic

Miinukset: We expected plates and silverware with our salmon dinner from room service. We did not like eating from cardboard boxes with plastic flatware.

Plussat: The stay overall was excellent. The only glitch was the evening with the manager, drinks and such was a real disappointment. Over the years we have stayed at numerous Embassy Suites and the ones in Memphis, Nashville, and Lake Tahoe could teach others how to do it right.

Plussat: Breakfast

Plussat: Love the location

Plussat: Convenience to the Bank of Ozarks and Arena and restaurants. Staff was very friendly and the room was excellent!

Miinukset: This hotel was great...will be staying there, if available, when I travel to Hot Springs.

Plussat: For a holiday, it was very quiet!

Plussat: The room was very clean, the king size bed was very comfortable and got an excellent nights sleep. The breakfast was great better than other hotels I have been to. The pool was clean. It is conveniently located and the staff was friendly and helpful.

Miinukset: bathroom toilet was dirty. pool was dirty

Plussat: Rooms were nice and spacious. Bed was very comfortable! Bathrooms were nice and had large vanity area. Felt safe and in great area.

Miinukset: Our room had large stain in the ceiling. Adjoining room door knob fell off. Looked like door had previously been damaged

Plussat: Staff was very nice and beds were comfortable and breakfast was awesome

Plussat: It was very clean and the breakfast was good. Overall a great place to stay!

Miinukset: The floor of the bathtub in our room wasn't supported well underneath and would give. It didn't cause any problems for us but it might cause someone to fall if they're not prepared for it.

Plussat: Excellent location right off the highway. Very close to nice restaurants. Nice comfortable rooms and good breakfast.

Plussat: The desk clerk (female) at arrival was nice and very polite, helpful.

Miinukset: The desk clerk at checkout (male) 5am he was very rude I asked about coffee he shrugged and said around the corner (meaning the coffee), one stayed with cart while I go out in the dark parking lot to get vehicle when she pushed the cart into outter foyer the guy immediately locks the door and is not seen again, we thought that extra rude, it being 2 senior ladies loading a car in the dark at am. .he could have at least seen we were in the vehicle. he was preoccupied with either his computer or cell phone don't know which. we were going to Dr. appts. so we didn't make the breakfast.

Plussat: Very clean, and wonderful staff.

Miinukset: N/A

Plussat: Breakfast was good.

Miinukset: No

Plussat: Hotel had a great location for what we were in town to do, great price, and great proximity to several restaurants. The free continental breakfast was definitely a plus.

Miinukset: No

Miinukset: Being on the lower level was not quiet, upstairs people walked all night long

Plussat: We didn’t see much of the staff because they respected our request for privacy, though they made sure we had everything we needed for our stay. The room was very clean and the lake view from the balcony/patio was nice. My husband and I will definitely be back!

Miinukset: No complaints!

Plussat: Good location

Miinukset: Had a faulty Dish network connection, but didn't spend much time watching TV. No major issues.

Plussat: Clean, simple but nice, great location, beautiful view from inside of the lake and hills.

Plussat: The view! It was clean & well maintained.

Miinukset: The heater was not sufficient for November temps. No table lamps or soft lighting. Not enough light fixture options. No wine glasses. No hangers in closet. Not enough hot water.

Plussat: We rented a studio unit with a patio with lake view, so it was really nice being able to step outside whenever we wanted and have a beautiful sight. The room had a full kitchenette with dishes and everything, small stove but no pans.

Plussat: Room was right on the water with a balcony overlooking Lake Hamilton and was fairly convenient to downtown Hot Springs. Price was extremely reasonable. Room appeared to be recently renovated. Very rustic/retro feel-- somewhat like going "back in time".

Miinukset: no

Plussat: The staff was very friendly and helpful, the room was exceptionally clean and the view over the lake was excellent. I would highly recommend this hotel to anyone that wants a pleasurable stay in Hot Springs! Thanks again Country Inn Lake Resort for a wonderful experience!

Miinukset: King size beds would be better but the queen size bed was sufficient.

Plussat: It had a nice view of the lake. The place was empty of guest 1st night due to being off season & was quiet.

Miinukset: Too hard to leave property because of traffic. Room was extremely small(1 queen bed) It really is for a single person. Either a very cheap mattress or it needed to be changed out. Bathroom knob very loose.

Plussat: I stayed in a studio room overlooking Lake Hamilton. Room was very clean and the kitchenette was supplied with cookware and dishes. Although it was on a major highway the room was quiet. Friendly staff and we encountered no problems!

Plussat: It was on the water

Miinukset: The owners are a-holes. Once they have your money they do not do anything to accommodate any changes you may have. I would not ever stay at this place again even if it was the only room in town.

Plussat: Enough to eat and drink.

Miinukset: I know that this is an older building, so I will only complain on one item, and that is the heat and air unit... it’s clunky loud or it doesn’t work at all.

Plussat: Its right in the middle of everything. The pool was clean and so was the whole hotel. The GM gave us good tips on the area and was really accommodating as we had a large party and required multiple rooms. The kitchen staff were #1.

Miinukset: Nothing, absolutely nothing!

Plussat: Friendly and helpful staff. Good breakfast variety; quality varies from day to day, but had some of the best hotel scrambled egg on one day.

Miinukset: Hot shower did not work for 2 days. Single sofa in room (no double seat couch).

Plussat: Friendlyness

Miinukset: No

Plussat: Very clean and updated rooms!

Miinukset: None that I could think of

Plussat: Everything

Plussat: Staff very courteous and accommodating for pets

Miinukset: Loose and broken tiles in bathroom floor and glazing peeling on tub

Plussat: Gentlemen @ check in was very friendly & knowledgeable of the area.

Plussat: The location, room and staff where wonderful.

Miinukset: Please add curtains. The light outside the window shines directly on the head of the bed. Room was very bright at night and curtains do not fully close.

Miinukset: room smelled and little outdated.

Plussat: We had a 2 night reservation & checked out after the first.Selected it because of indoor pool & convenient location.Pool area looked like it should have been closed for renovation.Constant noise in room from HVAC,hallway -worst night's sleep ever.

Miinukset: Walls in pool area needed to be scraped & repainted.Open windows to outdoor smoking area made it stink with smoke.Un- supervised kid in pool cut his foot and was bleeding.Round item on room floor with "stand clear" warning was alarming.

Plussat: Breakfast was good. Check in was very fast.

Miinukset: Room was not worth the price. Bed not comfortable at all. And room had a funny smell.. also had to have someone come up and fix the tv

Plussat: Was a pleasant place to stay and located close to every place we wanted to go.

Miinukset: Too far off the route

Plussat: The kitchenette

Miinukset: No complimentary breakfast

Plussat: The size of the room and the bed was amazingly comfortable

Miinukset: Nothing. Everything was perfect

Plussat: The bed was comfortable an the room was clean

Miinukset: The window was left open when my husband an I entered back from dinner .

Miinukset: Bed was broke, had to get another room. Terrible coffee and no complementary breakfast

Plussat: Very convenient and amazing staff

Miinukset: The toilet made a noise and I kept thinking someone was trying to open the door.

Plussat: Upon check-in the front desk smelled of cigarettes,were not welcoming,new clerk took time,yet the other never helped and continue to check others at a rapid pace. Not rude, just shady. The room was just clean.the pool was clean. Safe too.

Plussat: The room was very comfortable. Loved the full size refrigerator and kitchenette. We didn't need to use it but was great to have the option.

Miinukset: There wasn't anything that we disliked. The property was clean inside and out. All the staff we encountered was very friendly and professional in attitude and appearance.

Plussat: It was an extended stay room and they are pet friendly with a deposit.

Plussat: The beds were extremely comfortable

Miinukset: They out us in a smoking room on the third floor I wanted non smoking on a bottom floor

Plussat: Nice indoor pool. Good-quality towels.

Miinukset: Checkin clerk was unbelievably slow (not comfortable with their computer setup). She also botched a request for a replacement hair dryer, causing me a 30-minute delay.

Plussat: the location was great for where we were going

Miinukset: we had zero TV, the shower/tub drain was clogged, there was masking tape holding up the wallpaper in the bathroom. No one cared to help us either.

Plussat: The breakfast was pretty good, not home-cooking, but not bad. It was hot & there was plenty. We were given a room that was already occupied, then changed to a room that had ice that had been left in the ice bucket & some bits of trash on the floor. Otherwise everything was clean and comfortable.

Miinukset: It was a little embarrassing to walk into a room with suitcases & personal items laying around when you thought it as unoccupied. Fortunately , they weren't there. One lampshade had a bad water stain.

Plussat: Bed was comfortable

Miinukset: Toilet seat was broken took two days to repair. Room had a unpleasant oder.

Plussat: Very homey quality, friendly staff, clean rooms! Loved the free hot breakfast! Would definitely stay there again!

Miinukset: Needs to be modernized a little!

Plussat: Everything else but the bed

Miinukset: Everything was fantastic.except the bed. It was like sleeping on plywood..

Plussat: Helpful staff.

Miinukset: First room TV did not work and light between beds had short in switch. Moved to another room.

Plussat: It was in a convenient location. Plenty eateries near and shopping mall. I enjoyed the breakfast as I am an early riser and was able to get plenty of coffee before I actually ate breakfast.

Miinukset: Really not a lot I didn't like. It's always nicer if the price were cheaper but In this day and age that's rare.

Plussat: bed was great

Miinukset: was disappointed in breakfast … seemed like the hotel was in need of an upgrade but still good

Plussat: Nothing.

Miinukset: The hotel is certainly not a 2.5 star property. DIRTY, I mean FILTHY- ceiling, walls, lampshades EVERYTHING.

Plussat: Location and price. Room was a nice size and clean.

Miinukset: The breakfast buffet was very basic. The room was worn looking in places; cigarette burns on suite furniture. Baseboards and moulding scuffed and worn. You get what you pay for.

Plussat: Looks nice and is pretty clean. Comfortable bed and spacious room. Got a free room upgrade. Nice indoor pool and hot tub.

Miinukset: The WiFi is terrible and can’t even load a video. During our stay the air conditioning would not work and it made for an extremely hot night.

Plussat: The beds are so comfortable.

Miinukset: Room smelled like fresh paint. The outside is a bit run down looking.

Plussat: Had trouble with the key reader they immediately upgraded us toa suite. The suite was fantastic.

Plussat: Location

Miinukset: Felt like overpriced for a cheaper hotel. Beds were horrible.

Plussat: The staff were very friendly.

Miinukset: the carpet was sticky, stained and just gross. Even though the bed seemed new, it was hard and thin.

Plussat: Nothing. It was the most horrible hotel experience I have ever had.

Miinukset: Yes. Crazy staff screaming at me, my wife and kids, calling us scumbags.

Plussat: The price . I like where it was in the city.

Plussat: Liked that the floor was hardwood instead of carpet. Easier to keep clean & bed was clean.

Miinukset: It had a leaky faucet in shower & during shower temperature kept fluctuating.

Plussat: Great bang for your dollar. Canadian dollar being sadly worth peanuts against the American dollar there pricing during the week really helped. Very comfortable beds, nice spacious clean room, breakfast with warm stations and great staff. Can’t ask for more.

Miinukset: One more lamp on the desk area.

Plussat: I liked that they were renovating the property so our room was freshly painted with new flooring, no carpet so bring slippers because the floor is cold. I liked there was mattress protectors on the beds. Bobbie at the front desk was nice and made checking in-and-out easy and quick. There was a good selection for breakfast and everything we wanted to do was within a 20 min drive.

Miinukset: I did not like that even though the room was freshly painted there was still obvious scuff marks all throughout the room. I did not like the lack of water pressure in the sink and shower. The bath tub had chipped paint and drained slowly so you stood in water while showering. The mini fridge did not have a freezer section and never got cold.The smell of paint was messing with my sinuses causing a runny nose and itchy watery eyes that cleared up once I left the room. The breakfast bar had a good selection but the sausage was greasy the gravy had a strong flour taste and they ran out of milk. The property is slanted! The sign says room service comes every 3 days, we only booked for 2 nights. We were getting ready when our room door was opened slightly 3 times within 5 minutes with no knock or announcment of who was there. I opened the door and it was the housekeeper who asked if we needed service to which I told her no. Had I have known they did not follow the 3 day service as posted I would have put the do not disturb sign out. So if you are not wanting somebody to open your door unannounced keep the do not disturb sign on the door outside. I requested something special as it was my mom's birthday trip and they emailed saying they could accommodate this at no charge and nothing was done.

Plussat: We loved staying here because it was clean and the people were nice. They also had a great breakfast that was delicious. We also loved the variety of the food of the breakfast.

Plussat: The location was great and the room was perfect, especially for the price.

Plussat: The hotel location and price was good

Miinukset: The remote did not work. When I tried to call the front desk about the broken remote, then phone receiver did not work to talk to the front desk. Then when we were leaving, at 6:50 AM, the lady would not let us since it was not 7:00 yet.

Plussat: Hot shower that's it, tv channels.

Miinukset: No condements (coffee) no choice of vendors (water). Well there is but it eat my money. I told the guy at counter. He made me wait while he had his feet up on a stool talking to his friend. Then I told him, he shrugged his shoulders and brushed me off. Didn't say anything to me.

Plussat: Rooms staff

Plussat: Very large room and well kept up and very clean.

Miinukset: Location a little off the main area and parking area small.

Plussat: It was economical and within walking distance of shopping, restaurants and airport. The television had had direct tv with many channels.

Miinukset: The smoking rooms should be better separated from nonsmoking ones. Had to be careful to keep smoke out of my room.

Plussat: It was quiet,no one bothered us.

Miinukset: The room needed a makeover! Nails poked your feet entering the bathroom there was mold in the fridge. For what I paid for one night it should have been in a lot better condition.

Plussat: Room was okay. No hot water in the shower

Miinukset: Staff wasn’t friendly and didn’t want to fix the problem with the shower and called the cops. After letting them selves into my room while I was trying to take a shower. Yeah this really happened

Plussat: I like that it was minutes from downtown

Miinukset: They did not have breakfast. Poor customers service. The room was not what I expected it to be the bed had hair and the linen looked like it hasn't been changed, I had to sleep on top of the linen.

Plussat: Customer service was great. All problems i voiced concern to staff about were quickly remedied.

Miinukset: Stains on towels. Found food left by previous occupants. Ice machine, mini fridge and coffee pot did not work. Rented king room for 3 people for 2 days and was given enough for two cups of coffee and shampoo/conditioner for one use.

Plussat: Bed was good.

Miinukset: Location

Plussat: the rooms were super clean and the staff was friendly

Plussat: This was a convient location for our needs - no frills - just clean inexpensive relaxing close to Oaklawn

Miinukset: Bed was hard as a rock. No stoppers for drains.