Holiday Inn Express & Suites Houston - Memorial Park Area

Staff and location are great

This hotel is under heavy construction. The construction workers smoke outside constantly so all of the rooms suck in the smoke from outside. Construction noise is unbearable from 7am to 7pm. Sheet rock dust everywhere. Need to close until work complete

The pictures,prior reviews are not current & prior to arrival wasnt told the hotel was under construction and the elevator was out of order. The “complimentary” breakfast was cold due to staff demeanor was not welcoming & in the hot water con

The appearance, the non working elevator. Room didn’t smell fresh so I went out and bought room spray &!sprayed room

Couple of years ago at stayed at the same hotel which at that time didn't like at all, so when I found out we were staying in that same hotel I was expecting changes. Sadly no improvement was seen. It is old in ALL aspects, the sheets are old and smelly,

The rooms, the sheets, it was not clean at all,

Free breakfast

I tried early check in And was lied to claiming all Rooms are booked and Could only check in30 minutes early when I requested a late check out I was barely given 30 minutes. The hotel could afford to let people check-in late or early. It would be nice.