Staff and location are great
This hotel is under heavy construction. The construction workers smoke outside constantly so all of the rooms suck in the smoke from outside. Construction noise is unbearable from 7am to 7pm. Sheet rock dust everywhere. Need to close until work complete
The pictures,prior reviews are not current & prior to arrival wasnt told the hotel was under construction and the elevator was out of order. The â€œcomplimentaryâ€ breakfast was cold due to staff demeanor was not welcoming & in the hot water con
The appearance, the non working elevator. Room didnâ€™t smell fresh so I went out and bought room spray &!sprayed room
Clean and comfortable beds
The frige did not work
hot breakfast was good
Continental breakfast, indoor pool and hot tub, fitness center
not much parking
Great customer service
The laundry machines are outdated. Should upgrade them.
Couple of years ago at stayed at the same hotel which at that time didn't like at all, so when I found out we were staying in that same hotel I was expecting changes. Sadly no improvement was seen. It is old in ALL aspects, the sheets are old and smelly,
The rooms, the sheets, it was not clean at all,
Cleanliness of the room
Clean, room well equipped with frig, microwave, etc. Staff friendly. Provided breakfast is excellent. A large variety from which to choose.
I tried early check in And was lied to claiming all Rooms are booked and Could only check in30 minutes early when I requested a late check out I was barely given 30 minutes. The hotel could afford to let people check-in late or early. It would be nice.
Room was smelly and a tad outdated and price was a tad high for what we were getting
It is good as far as access to I10, warn breakfast, parking spots, a lot of restaurants right across the street from the hotel and close to the galleria mall, however they did double book me for the hotel which is a big deal for me and if it wasnt for me going through my credit card statement I wouldnt even know, they didnt even send me a statement as to what the charge was for.
Cleanliness, and amenities
They double charged me for the room, I have an open case with them, and I am not sure if they will get it resolved or not.
Memorial Park (puisto) ja Downtown Aquarium (akvaario) sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 63 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu omatoiminen pysäköinti.
Perustuu 221 arvosteluun
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