Houston hotellia

Plussat: Beautiful room

Miinukset: Nothing. All fantastic

Plussat: I THINK THE BREAKFAST SHOULD BE A BUFFET, THIS GIVES PEOPLE VARIETY

Miinukset: EVERYTHING IS ON POINT ONLY THAT I WOULD HAVE APPRECIATED BUFFET BREAKFAST

Plussat: Excellent location and hotel design, great atmosphere.

Miinukset: Certain details like sound proofing of the rooms were terrible, service was below standard.

Plussat: Great hotel - far better than most luxury hotels in the US which are typically rather dated and tired. Lovely new facilities, great staff. Would recommend.

Plussat: 1-Location 2-clean 3-friendly staff 4-internet In my opinion, this is the best hotel in Houston and I will be back

Miinukset: Nothing

Plussat: Everything. This hotel is a masterpiece and perfect in every aspect. This will be my place in Houston whenever I visit.

Miinukset: Absolutely NOTHING

Plussat: Value is so nice, everything is okay.

Miinukset: Too noisy you can’t sleep well at night especially in the weekend

Plussat: The 2-sided tv wowed me, the water pressure, the wonderful views of the downtown skyline and the cheerful helpfulness of all the staff I encountered. I was exhausted, and the comfy bed and pillows meant I sleep soundly...

Miinukset: Nothing really

Plussat: Breakfast at Bloom was delicious, sitting poolside eating was lovely.

Miinukset: to late check in, to early check out.

Plussat: I loved slippers they had for me near bed. Room is exceptional , Bathroom is beautiful , exact copy of Hotel in Rome Palazzo Naiadi, even shower gels are the same - by Di Parma :) GYM is very nice , view is very pretty . Spa is very good quality . will stay again anytime.

Miinukset: everything is very good -

Miinukset: Room without balcony Bathroom very small

Plussat: My family loves all that the hotel and gym has to offer for an active family. Nice restaurant and plenty to do without having to leave the property.

Plussat: The staff at the Houstonian was top notch in every way. I cannot say enough good about them.

Miinukset: The hotel needs to be updated, especially the guest rooms.

Plussat: Stately and comfortable. Staff are very courteous.

Plussat: Delicious breakfast and good pool.

Miinukset: Corridors to rooms need a good clean and spruce up.

Plussat: Everything in the Houstonian is thoughtful and well-planned to make guests feel valued at the highest level. This hotel stands out as an incredible place to put on any bucket list.

Miinukset: Memory foam mattresses have come a long way and I would recommend the changing of the mattresses out for better technology. From a business perspective, that is a huge huge expense but the investment would most definitely make a positive impact.

Plussat: The gym and spa is magnificent

Miinukset: the rooms are tired and old

Plussat: The location of this hotel is wonderful, it's a true escape . We ordered room service for breakfast, it was delicious, an ample amount of food, and it was delivered on time.

Plussat: The unmistakable quality throughout the property. Although we've been to Houston many times and stayed at many different hotels there, the Houstonian has become our clear favorite. The rooms are expensively furnished, so we feel like we're home.

Miinukset: Nothing.

Plussat: Very clean great friendly staff very high end hotel

Miinukset: Very expensive

Plussat: Very friendly and attentive staff.

Plussat: Nice pools, family friendly, decent pool side food at regular hotel prices. Quiet woody location. Most staff were friendly. Beds and beddings were comfy.

Miinukset: #1.Checkin person tried to be smart amusing when I waited for the credit card gadget for a while and he said what did instructions said? I told him he was supposed to help me and not make me have to read all that. The reception desk was a bit above eye level and it was dark as I just walked in from outside. He said that all instructions are different, I looked at him “really”and said you should be helping me. Then he started being a bit more courteous as he checked me in. #2. In the evening I went to the bar to watch Astros game. For 15 mins, no wait staff came and served me, and asked if I want something to drink. Another couple came after me and the waitress went straight to them. I am an older non white woman, so they probably think I do not drink alcohol, but at least they could offer coffee, water or coke. You asked I shared my observations.

Plussat: Friendly staff, very clean hotel, room was great, location of hotel was great

Plussat: Bedding was very comfortable and the pool area was lovely.

Miinukset: The floor hallways stank of smoke even though the rooms didn’t.

Plussat: Bed was comfy and employees very nice

Miinukset: More room for my money

Plussat: Everything

Miinukset: Nothing

Miinukset: The rooms are just not four seasons level

Plussat: Nice bar area. Bed comfortable.

Miinukset: Property tired compared to other four seasons. Lost my luggage for about half an hour when I put in storage. Items from last guest left in mini bar. Overcharged by automatic mini bar.

Plussat: I am now a loyal Four Seasons fan for life. Thank you for the experience, it truly is an experience worth every cent.

Plussat: Staff was excellent. Facility was very nice. Good location.

Miinukset: Room is in need of repairs and not up to luxury standards. Shower water temperature was very erratic. Hotel Restaurant was Italian themed, in Houston!

Plussat: location

Miinukset: its old, needs urgent renovation

Plussat: I attended a conference here and felt pampered throughout. The hotel itself is beautiful and every person working there was friendly and super helpful The conference area was open and welcoming with wide staircases linking the 3 main floors.

Miinukset: The A/C Unit did not cool the room off. In the middle of the night, the room would become hot.

Plussat: Delicious food, great service. Just a little bit slow.

Miinukset: Nada

Plussat: Amazing quality for the price. Great location too!

Miinukset: Queen bed was a little small (I'm tall)

Plussat: Your comforts, excellent and fast attention. Very honest and professional, I forgot some things of value and returned my call indicating that I could go to pick up my things that were ready ..

Miinukset: I would have liked the room to have a jacuzzi.

Miinukset: Stayed there for a couple of days after a very hectic trip of states. Enjoyed my stay alot Very friendly staff Very comfortable rooms Good restaurant Helped me relax before heading back home

Plussat: Pool

Miinukset: No hot tub

Plussat: It's the St. Regis - Awesome hotel.

Plussat: Feels 5 star room service

Miinukset: Double billed me

Plussat: This is an absolutely beautiful hotel. Head and Shoulders above Hyatts and Hiltons.

Plussat: The staff was superb, and the bar downstairs was terrific. Those were our two favorites.

Plussat: The breakfast was really good.

Miinukset: Bathroom door was really hard tp shut.

Plussat: It’s good location to be nearby the galleria and shops .

Miinukset: It was not that nice like the other St. Regis hotels. They ask for $350 as deposit which is too much ! They don’t not have a nice lobby. Rooms are noisy ! You can hear the people walking outside your room.

Plussat: Breakfast and staff

Miinukset: Food in Remington restaurant

Plussat: Nice rooms. Good location.

Miinukset: No ice machines. In room bar was expensive. Would have preferred vending machines on each floor.

Plussat: The staff in the hotel, nations were excellent everything was closed by I really enjoyed my stay...

Miinukset: Everything met expectations.....

Plussat: i love the location it was very close to stadium. i loved the park area very beautiful at night. we stayed there for our anniversary and we were accommodated with champagne, srawberries and chocolate candy. lots of places to eat around the area. i will definitely be staying there again

Plussat: I like that the rooms are always clean

Plussat: The staff was concerned about my stay and willing to make it special!

Plussat: Location

Miinukset: No view room but this was expected

Plussat: Pappasitos friendly atmosphere.

Miinukset: we upgraded but the floor had construction going on which should have been told to us ahead of time. Food on 24th floor was not good. Not really walking distance from minute maid park like advertised.

Plussat: We ordered breakfast through room service and it was fantastic and when we finished, the phone rang and they were checking to see if we enjoyed it which was a first for us. The service was wonderful and the room and environment. Everything. We will definitely be back and will recommend that hotel to others! Thank you for a wonderful visit!

Plussat: Location, nice rooms and great bar area in lobby.

Plussat: Location was perfect for exploring Houston. Couple blocks from attractions and rail. Clean hotel, great staff.

Plussat: Location to venues

Plussat: Location

Plussat: Location

Miinukset: Ordered room service two hamburgers and a salad came to $67 food was horrible one hamburger burnt beyond recognition I asked them to take it off my bill they were very reluctant to help me.

Plussat: The room was very comfortable, the cleaning staff super.

Miinukset: The breakfast was very bad, loved everything about the place but the food. Breakfast cost my wife and I $32.00 and it was awful. Toast raw, sausage burnt and the potatoes looked like they were microwaved. Dined our during the rest of our stay.

Plussat: The location

Miinukset: No complimentary breakfast

Plussat: Very nice property. Clean, modern, comfortable. Great location, close to airport. Would stay again!

Miinukset: Nothing

Plussat: The size of our room was incredible! my daughter kept calling it a mansion!! Very clean, nice décor; loved it!

Miinukset: I didn't notice when booking that they didn't have a pool, but it was so late and our room was so beautiful that we didn't even care after awhile. And that's a big deal to a 7yr old!

Plussat: The rooms was very nice,bed comfy,and bathroom amazing.

Miinukset: The hotel was very clean,modern and quite. Also right near the freeway.

Plussat: The room was modern with an amazing shower, bed, couch, desk, recess lighting, thermastat was very good and smart tv was an awesome extra where I was able to use my tv app services.

Miinukset: Honestly, when I come back in a few weeks I plan on staying there for three days.

Plussat: VERY close to the airport!

Miinukset: Breakfast was not included in the price.

Plussat: It’s in a good location and easy for me to get to the airport.

Miinukset: Nothing

Plussat: A pool within the building

Plussat: Super clean and modern!

Plussat: Comfortable room, modern, very clean, very quiet

Miinukset: Poor shuttle experience, no breakfast

Plussat: Modern decor. Very clean. Great staff.

Miinukset: Nitpickicking—offered coffee in room but no tea. I will say the staff looked for me and tried to make it good but it wasn’t possible.

Plussat: The staffs was absolutely fantastic!

Miinukset: I stayed on second floor towards the end of the building that there a weird noice come and go.

Plussat: The breakfast buffet had many options and provided all that was needed.

Miinukset: The hallway to the room was warm. There is no swimming pool or outdoor space to use. The bar is very nice and the food offerings there very good.

Plussat: Location was great. Room was great.

Miinukset: 2 Doormen? Bellmen? and the Valet watched as I dragged my suitcase out of the trunk of my car and up the steps, never offering to assist me. I had the $5 tip money in my pocket to give them. Someone screaming and yelling in the hall at 4 a.m. this morning was not pleasant.

Plussat: Property itself was elegant in a understated way. Very comfortable. Room had a ceiling fan which added to the comfort. Bed and linens were very nice. Staff was service and detail oriented (everyone... from valet to room cleaning). Truly one of the best hotel experiences I can recall.

Plussat: Perfect location for Astros game Secure elevators

Miinukset: The beds were a little too hard, All of the "for purchase" items in the room.

Plussat: Great location for the Astros game. Nice lounge/bar area.

Plussat: Friendly staff, great location and excellent rooms.

Miinukset: I do not like the excessive fees and taxes for hotels in this area.

Plussat: Location next to Minute Maid Ball Park

Plussat: Proximity to downtown,

Miinukset: No breakfast. Extra charge to use wifi.

Plussat: There was a creepy guy trying to follow me and I tried to stall by the concierge lady and she picked up on the vibe and helped me so that I was safe to my room.

Miinukset: They told me they didn’t have cotton pillows. I am allergic to down pillows. I had to sleep on towels for pillows. This is ridiculous for what I paid for the room. I am staying at the Westin and sleeping on towels. WTH?!!!

Plussat: The location the comfort of bedding and the bed

Miinukset: a wonderful place clean and so special. I loved the soap in the shape of a leaf and the extra bathroom mirror. pure class. T staff were first class caring and so friendly.

Plussat: We loved everything about The Westin; amazing & hardworking staff, the location was ideal for our Ariana Grande concert at the Toyota center & sightseeing, and it is directly in front of the best steakhouse we've ever tried (& we're from Texas).

Miinukset: Only that we couldn't stay there longer. Thank you!

Plussat: ZaZa really is the best hotel in Houston, with lots of character, charm and class. In a modern era of Ikea and bog standard rooms, ZaZa is a breath of creativity and top flight service.

Miinukset: Nothing, its perfect, and worth every cent

Plussat: Beds comfy

Miinukset: No gift shop or anywhere in the building that sold general medications. I got bad allergies and a headache, and they didn’t have any medicine which would usually be at a gift shop. If they have special events, you are not able to enjoy their pool, we were there from 4pm-4:30pm, and they kicked us out for an event at 6. Our main reason of staying was a getaway to lay out by the pool after our massages. They don’t have much tv selection.

Plussat: The pool deck and lobby are beautiful and excellent spots for socializing. The balcony room had plenty of space for two and nice snack options. The plush robes and morning coffee/ tea were relaxing perks.

Plussat: I have stayed previously at Hotel Zaza. I already knew what to expect. Everything was great except the outrageously priced bottles of wine at the Monarch Bar. Come on....your mark up is extreme. Prosecco for $58, really?!

Plussat: I booked the balcony room and it was a nice place to relax after a long day of business meetings. The welcome drink was an unexpected and thoughtful touch at check in. Cleanliness was outstanding. Breakfast was delicious.

Plussat: The location, in a park-like setting, was ideal for visits to museums only a short walk from the hotel. The hotel itself was very handsome with many artistic features. The staff was very helpful.

Miinukset: Lighting in our room was terrible, consisting only of two weak lamps by the beds that were not bright enough to read by or light up the rest of the room, which lacked a ceiling light. The only other light was a clunky 50's era desk lamp that permitted NO adjustment whatsoever and glared in your face if you tried to use your laptop on the desk. I had to turn it towards the wall to get any light at all without the glare. And then the bulb burned out! This left the room a kind of dark cave. Breakfast: While the breakfast menu, food and service were acceptable, I noted that this was the only upscale hotel I have stayed at in years in the U.S. and Europe that did not have a breakfast buffet option. Everything was a la carte. A buffet is needed: The best hotels pride themselves on the lavishness of their buffets and it's a shame ZaZa has foregone this opportunity to show what it can do. Neighborhood: While the neighborhood is dominated by museums, parks and the medical center, it is sparse on dining opportunities one can walk to. Well, one can't have everything, but expect to get a lift if you want more choice. The hotel has its own ride service which we didn't try, but presumably is available for short trips nearby.

Plussat: staff was amazing

Miinukset: room was too small for the price

Plussat: My room was nice and I truly enjoyed the complementary coffee in the morning and the glass of champagne to greet you when you arrive at the hotel. The staff was extremely kind and helpful at all times

Miinukset: I didn't like the fact that the pool area appeared trashy while I was there. The pool was dirty and there were towels and trash blowing around the entire time.

Plussat: The eco friendly environment

Plussat: Great hotel. Excellent restaurant and good. Good gym. Nice staff Very nice to have a ride to a local restaurant Room is great with nice balcony

Miinukset: All was good No deficiencies

Plussat: Location Location Style

Miinukset: Nothing

Plussat: The beds were super comfortable, little touches like free coffee and tea in the morning and snacks in the lobby were fab. Great location for museums and the zoo. For things that are a little further afield the hotel offers a free shuttle (5 mile radius) which was good for making some different restaurant choices etc.

Miinukset: The hotel is pretty trendy and whilst welcoming of families from about 5pm the pool area turns into a cocktail meet zone with folks in the pool with drinks. Whilst understandable, something to bear in mind if you’re travelling with children.

Plussat: The location to Toyota Center and other venues is perfect. Walked to and from concert. Staff is very friendly and helpful.

Miinukset: Breakfast was ok

Plussat: Very clean! Staffs are very professional!

Miinukset: Nil

Plussat: Wonderful complimentary breakfast..Happy Hour from 5:30 to 7:30 .. staff was friendly and helpful.

Miinukset: Nothing

Plussat: Close to Georgw Brown convention center meet and geet hour was excellent.

Plussat: Great view and bed!

Miinukset: Paid WiFi is a no go nowedays. Rooms are profitable enough, don't try to get extra money with services that are free at other hotels

Plussat: Great staff and location!

Miinukset: Parking?

Plussat: Nice property close to everything. Reception and breakfast was wonderful. Valet parking is $38 but other than that I enjoyed my stay.

Plussat: We love the free happy hour and breakfast. Self-parking is located directly behind the hotel. The pool has a nice view of the Discovery Park. The rooms are very clean. And the staff was friendly.

Plussat: Close to Minute Maid. Free breakfast.

Miinukset: N/a

Plussat: Convenient location and very comfortable bed.

Plussat: Convenience of location

Miinukset: I was definitely disappointed that my room was not cleaned the third day. We checked in Friday departing on Monday. Saturday we did not request any services,Sunday we were out in Houston from 1200 until 8pm and no cleaning services had been provided.

Plussat: good coffee

Miinukset: nothing all good...

Plussat: great bar area with friendly bartenders.

Plussat: Room was very nice and clean. Service all around was great. Bed was really comfortable.

Miinukset: I was looking for a restaurant menu in the room ... didn’t see one .

Plussat: The staff was great.

Miinukset: NA

Plussat: Every thing

Miinukset: They treated us like we were royalty

Plussat: All staff were very formal - I appreciated that they were so professional

Miinukset: I was very pissed that our room was not available - I had specifically wanted a room with a tub but was told the hotel was "overbooked" - NOT COOL at all and I was not happy about that.

Plussat: Everyone who works there is happy to do so. They treat you with kindness and respect as if you were a millionaire, even though some of us(me) aren't. They made an already wonderful occasion more than my husband and I could imagine.

Miinukset: Yes, I couldn't stay longer.

Plussat: Best staff. So personable and friendly and knew be by name.

Miinukset: Everything was perfect.

Plussat: Nothing

Miinukset: Everything

Plussat: Rooms were beautiful and service from the front desk staff was great. Awesome location downtown!

Miinukset: Bar closed way too early in the lobby and the staff at the bar was rather unfriendly

Miinukset: I stay at the JW whenever I come to Houston. It is excellent in all respects, except for the in-room coffee. American coffee is preferable.

Plussat: All good

Miinukset: nothing

Plussat: That it was a block away from the ball feild

Miinukset: What I didn’t like was the $100 deposit that no one mentioned at any point, I also hated that my room was not cleaned until 5pm and all but one employee that I dealt with was so ignorant and just didn’t care to help me out! 10/10 would never recommend or stay here again it has been a horrible experience.

Plussat: Close to Minute Maid park have stayed here several times already.

Miinukset: Nothing

Plussat: Great continental breakfast! Clean, comfortable rooms, close to the baseball stadium and the rest of downtown. Nice little outdoor pool.

Miinukset: The food at the restaurant is just okay, but it will do in a pinch.

Plussat: Clean

Miinukset: Nothing

Plussat: Excellent location for a ball game or to see a show at the Toyota center. Very courteous staff, spacious and comfortable room, breakfast was good as well.

Miinukset: Ice machine on our floor was temporarily out of order.

Plussat: it was okay

Plussat: We liked the location. It is close to Minute Maid Park.

Miinukset: Cost of valet parking was entirely too high.

Plussat: I liked the location and the breakfast .. but really the location was amazing!

Miinukset: When using the A/C, it was turn off with a loud bang that would cause one to jump.. The bathroom shower door wouldn’t stay closed we had to use a wash cloth to keep it shut or else water would go everywhere And there was something in the room that caused my allergies to go crazy!

Miinukset: The breakfast facility was to small for the amount of people using the area.

Plussat: Mrs. Jakie was amazing!! Excellent customer service!!

Miinukset: I don’t have any dislikes.

Plussat: Very clean, staff very respectful, good location, breakfast was very good

Plussat: Due to the weather and flooding, my co-workers and I were trapped in Houston. The Hampton Inn was convenient and very accommodating for us in our time of need. Providing complementary toiletries and supplies was very helpful. The complimentary breakfast the next day was excellent with a wide variety of choices and the lift across town to our office was very appreciated.

Miinukset: Room 610, the toilet handle needs to be adjusted (very loose).

Plussat: The area was great as well as the amenities of the hotel, the pool was beautiful and the best park was the hotel being connected to the mall

Miinukset: Wasn’t a fan about having to pay to self park my vehicle if I didn’t want to choose valet as well as having problems with the hdmi connector to the room and was told maintenance was going to come and fix the problem... no one ever came.

Plussat: The location, amenities, room size, the gym is great, and the staff is amazing

Miinukset: Nothing bad to say.

Plussat: THE STAFF WAS AMAZING!!! And it was perfect for what we needed. I can’t wait to go back.

Miinukset: I did not like the breakfast.

Plussat: Great people, great rooms!

Plussat: The rooftop swim deck is amazing. The staff is absolutely 5 star quality,

Miinukset: The ONLY thing was the hot tub could have been true 104 degrees. Was more like 95. But still did the job.

Plussat: View of mall from room And most of all the rooftop pool Plus the interior design of the lobby

Miinukset: Nothing...lol

Plussat: The staff is very courteous and accommodating. Great rooms, great gym, great pool area, great prices, all around great hotel.

Miinukset: It wasn't the hotel's fault but the city shut the water off which led to having no air conditioning. Still a great hotel.

Miinukset: Valet charges are very steep.

Plussat: Would be nice to have a microwave to reheat items or make popcorn for movies.

Plussat: The hotel itself was beautiful and clean. The location was great.

Miinukset: However the city shut off the the water to the hotel which also affected the a/c. Non-flushing toilets and no a/c in Texas during August is a disaster. I do not feel that the staff did enough to accommodate guests during this crisis. Also there was a brok

Plussat: The gym, location, and staff.

Miinukset: No

Plussat: Very Clean

Miinukset: The Breakfast supposed to be Open Buffet everyday not only in the weekends.

Plussat: Location

Miinukset: Price Expensive

Plussat: Is quit hotel I kind like

Miinukset: Furniture may be need to be renewed

Plussat: Elegant, great decor, comfortable rooms, friendly staff. Love the Italian old world theme throughout.

Plussat: The staff was nice and they really went the extra mile for my friend's 50th birthday! :)

Miinukset: No

Plussat: Great location. Nice spacious rooms.

Miinukset: Valet parking is the only option on this property so I had to pay $30/day to park my own car.

Plussat: The cleanliness and service are impeccable!-)

Miinukset: Wish I had more time to spend there.

Plussat: Location was perfect - very near all sorts of amenities. We did not try the breakfast because we wanted to try all the great restaurants nearby. Place was clean and staff friendly, courteous and accommodating.

Plussat: The staff are the super stars of this property. The food at the on-site restaurant was amazing, but update/change the decor. The rustic look does not match the excellence that departs the kitchen.

Miinukset: My room had sticky floors. The bath tub was slow to drain.

Plussat: Generous sized rooms great amenities

Miinukset: Could not self Park

Miinukset: Needs gluten free buns fir burgers only gluten free toast You can buy these and freeze them and not have to use frequently unless requested

Plussat: There was nothing not to like. This hotel is amazing. I travel frequently and stay in mainly five star hotels. This one is absolutely at the top of my list.

Miinukset: Nothing!

Plussat: Fred.... Our waiter was engaging Personal and a spectacular host He is the best‼️

Plussat: Location

Plussat: Clean Lighted make up mirror Pleasant staff

Miinukset: I had no complaints

Plussat: We used valet and didn’t want to drive anywhere. The shuttle took us to discovery green and Minute Maid park. Really nice we didn’t know it was an option before we arrived

Plussat: Well appointed hotel with friendly hard working staff.

Miinukset: Room was not cleaned on one occasion due to limited staff according to guest services . The poor housemaid came at 8pm looking exhausted with more rooms still to clean? Management need to hire more staff and advise guests if their room has not been cleaned, a little disappointing for a Hyatt.

Plussat: Hey there, Shula's! I was alone on my 30th birthday, but the food and service at your restaurant made me feel much better! Thank you, guys!

Plussat: we didn't have breakfast.

Miinukset: nothing, everything was great

Plussat: The location. I booked it solely for the distance between the Toyota center and your location.

Plussat: Hotel was really nice not what I expected.

Miinukset: I didn't like the fact y'all don't offer free breakfast.

Plussat: The bed was very comfy. Very clean. Excellent staff.

Plussat: Very nice hotel in the heart of downtown Houston!

Miinukset: Wish we had the chance to use the underground walkways, but didn't since it was a weekend stay.

Plussat: People were friendly and accommodating.

Miinukset: Price

Plussat: Helpful staff, beautiful location.

Miinukset: AC did not work. Communication with valet was poor.

Plussat: Food was good. Relaxing atmosphere. Great beds and pillows

Miinukset: No pool but not the end if the world

Plussat: Room was clean and spacious. Handy for buses to downtown and for the major routes when driving. Very handy for the Galleria Mall

Miinukset: The bar wasn't very well stocked, so I went out every evening

Plussat: Very nice property at the Centre of uptown Houston

Plussat: The Location is Fantastic, walkable distance to the Galleria and other properties, I'm actually here for applying a visa, and this hotel's location is perfect for me

Miinukset: Honestly, I think there is really nothing to complain about, maybe, I wish the hotel could provide slippers? for it's kind of too cold to walk around the room with bare feet

Plussat: Friendly staff. Location. Price.

Miinukset: Everything was perfect!

Plussat: I liked the look and feel of the room.

Plussat: The staff were so polite and friendly. The hotel looked and smelled cleaned. It was modern, the colors and decor were appealing, the location is great, there's ample free parking, the rooms are nice and spacious. I was skeptical, but was surprised.

Miinukset: I don't have any negative comments.

Plussat: Great location

Miinukset: The peephole in the door allowed light into the room that was in my eyes.

Plussat: all was fine and everybody was nice. We stayed quite a few times at this Hotel...

Miinukset: nothing

Plussat: Beautiful, QUIET room, and great atmosphere overall.

Plussat: It was literally right next door to the Galleria mall which had everything you can think of and more and the food court had many options.

Miinukset: The rooms are a little outdated and don't really match the pictures online. The shower was not as cleaned as it could've been and the rooms are really small.

Plussat: Good location, next door to The Galleria Mall, large and comfortable room, spacious bathroom and good Wi-Fi conection.

Miinukset: Breakfast could have more options (specially more healthy options) and air conditioning in the room is a bit noisy.

Plussat: New design, toilet and bathroom are separate from each other.

Miinukset: None

Plussat: Location; very near to Houston George Bush Airport, free and safe car parking belongs to hotel, clean and big room.

Miinukset: Breakfast should be better.

Plussat: Very close to the airport. There’s an airport shuttle every 30 minutes so wait before you use your rideshare app. Rooms are very clean and spacious, more than enough for one person.

Plussat: Clean, comfortable, quiet and spacious. Excellent value for the money. We'll be back!

Plussat: Lovely staff, very helpful and kind, clean rooms and nice pool/gym

Miinukset: Was in disbelief that the entire breakfast service was single use plastic!! Plates, bowls, cups, cutlery all in the bin EVERY SINGLE DAY! For this reason alone I would not recommend anyone to stay here or at any Marriott until this practice is changed. To not get crockery and cutlery that is washed and instead choose to ignore the current plastic crisis for convenience is irresponsible and would have expected more from Marriott. If you look at how many countries are banning single use cutlery plates you will offend many more than just me and the small cost to get dishes and wash these should be something you look into doing ASAP in all your spring hill chains.

Plussat: The breakfast was overall good, but lacked an excellent selection of menu items.

Miinukset: More selection of menu items.

Plussat: The bed was like a cloud

Miinukset: The elevator

Plussat: Convenient clean

Miinukset: Pool needs cleaning

Plussat: We loved the decor and the spacious room. The beds were comfortable and we loved having the toilet and shower separated.

Miinukset: There wasn’t anything we didn’t like about our stay

Plussat: Very nice and clean.

Miinukset: The air conditioning unit is very noisy. You need to shut it down in order to be able to sleep.

Plussat: It was so clean & comfort.

Miinukset: The breakfast was poor & decreases quantity & quality also.

Plussat: Close to airport. Was an overnight stay for an early flight out.

Miinukset: It is down the road from the airport so you will have air traffic noise but we expected that.