Hue hotellia

Plussat: Wonderful staff and service that make this budget option a great place to base your visit to Hue. Staff is knowledgeable and super helpful with a warm, inclusive attitude. The facilities are basic and quite dated but this adds to a certain quaintness and, as long as the shower works and the bed is comfortable, it works for the location and price!

Miinukset: Dated facilities but quite functional.

Plussat: Knowledgeable and friendly staff. Staff moves with a sense of urgency whether helping with getting a taxi or loading/unloading luggage. Believes in customers first. Hot breakfast service was quick and plentiful.

Miinukset: Breakfast eggs were oily at greasy - too much oil. Draining with a knapkin fixes it.

Plussat: Friendly staff. Great breakfast. Great amenities.

Miinukset: N/a

Plussat: Some front desk staff where nice eventhough the Japanese manager ruined that experience as well

Miinukset: The location was too far. Hotel is too stingy to feel hospitable. I have never felt this bad staying anywhere

Plussat: Almost nothing. I booked for three nights and checked out after one. The only good news is that I wasn't charge a fee for the early checkout.

Miinukset: The location is isolated with little access to restaurants or shopping. The room(s) were dirty and smelled of mold or mildew. The shower and toilet are in the same enclosure and moisture evaporates slowly making for slippery walking and wet toilet seats. The cover on the sofa was dirty and there was no desk or work area. I can't recommend this hotel!

Plussat: Very friendly and helpful staff Good breakfast

Miinukset: A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning

Plussat: The location was absolutely central for sights and restaurants for a 2 or 3 day visit. The staff could not have been more helpful.

Plussat: The pool was nice. The grounds were in good shape. The proximity to the beach was good. The bathrooms were large.

Miinukset: The A/C units in all of the rooms leak water out of the ceiling vents onto the floor. They also clearly have a mold problem in the A/C system (our first room smelled very badly--we changed rooms and the second had the same problem.) The A/C system serves all rooms. Customer service was not good. When we asked them to put us in a room that didn't smell of mold, we were directed to talk with an outside turnaround consultant on the premises who the hotel has hired to make the hotel a profitable concern. He would not tell me his name. But he did tell me that we were mistaken, that the rooms did not smell and there was no mold problem. Full stop. No attempt to remedy an unhealthy, and frankly disgusting room experience. We promptly left (without receiving a requested refund for our unused nights) and went to another hotel. It was worth the added expense. This place is not a place anyone should be forced to stay.

Plussat: This hotel is actually a training hotel for hospitality students, so it is a bit cheaper than other hotels, but has a very Western ambiance. Staff is incredibly helpful, but you just have to remember that they are doing on-the-job training, and give them a chance to rectify any issues. The keycards to the rooms are date/time coded, so we did get locked out of our room on the second day, because they accidentally coded our card for one night instead of two, but they fixed the issue immediately. Rooms were beautifully appointed and the bathroom had a western toilet, bidet, and soaking bathtub, which I loved. Hotel had a bar and separate restaurant - these workers are also students, which meant that they tried to make my Singapore Sling 4 times before they brought it out to me ;o)

Miinukset: Staff come around every evening with homemade cookies, but be forewarned that they might unlock the door and try to enter if you don’t get to the door right away, and they will enter to leave the cookies if you are out. We were left sitting at our table in the restaurant for a long time because they were waiting for the one person that spoke some English before they brought the check. Also, the waiter tried to tell me that I shouldn’t have ordered what I did, which was a little off-putting, but he was trying to be helpful!

Plussat: From beginning to end, and everything in between, I was totally delighted with this hotel.

Miinukset: Like every hotel, the prices of the drinks at the bar are substacially higher than if you went to an outside bar or restaurant, but the were not abusive by any means, just higher than drinks if you exited and went to a town bar or restaurant.

Plussat: Great Breakfast buffet, Location in "old city" good for sightseeing. Hotel tours and driver were very good.

Plussat: Incredible staff. Amazing breakfast. Excellent overall.

Miinukset: ...Umm the passion fruit juice at check in was a tad sweet

Plussat: Spacious room and the staff were helpfull and professional. The hotel is new but the occupation is high. The breakfast was phenomenal and the varities was large. Booked a car for a 2 days trip to Hoi An with the hotel and the price is very reasonable. Camellia was the only one hotel which had a counter at Hue ariport to take care of their customers. Can't understand why Camellia is only a 4 stars hotel. Camellia beats for sure all the 5 stars hotels in Hue. Highly recommended at the best hotel in Hue

Miinukset: None