Hue hotellia

Plussat: Great location, clean room, nice and helping staff. Gave us loads of good tips about places to visit, the night market and helped us with renting a motorbike.

Miinukset: Nothing

Plussat: Excellent

Miinukset: Nothing

Plussat: You get way over for the price you pay. The girl at reception is amazing and so helpfull. We get everything we want and give us some good hint about this little city. That's for sure we return there for our next trip at Hue. The room smell clean, no humidity smell at all! The reception book the bus for us at a cheap price. THE PERFECT PLACE TO STAY!

Miinukset: Absolutely nothing!

Plussat: Breakfast was amazing, staff attention was awesome. The whole experience was awesome.

Plussat: Wonderful staff and service that make this budget option a great place to base your visit to Hue. Staff is knowledgeable and super helpful with a warm, inclusive attitude. The facilities are basic and quite dated but this adds to a certain quaintness and, as long as the shower works and the bed is comfortable, it works for the location and price!

Miinukset: Dated facilities but quite functional.

Plussat: This place is absolutely amazing! The owner and the family is so helpful! We stayed there during Christmas Eve and they offered Christmas dinner and drinks to all guests. We have spent wonderful time surrounded by whole family. Very clean spaces and comfortable bed. The location of the hotel is central but quiet. Absolutely recommended!

Plussat: The hotel is located on the edge of the tourist area, in a quiet street. The staff were super helpful and accomodated any request we had. They booked us a tour to the DMZ, made sure we could have an early breakfast before the tour bus left, made sure our laundry was done on the same day etc etc. The room itself was spotless and comfortable. Warmly recommended!

Plussat: Lovely hotel with wonderful, happy, kind owners and staff who make you feel welcome right from the start with free fruit, chilled face cloth and drink! Rooms are superb, I loved the large windows from floor to ceiling letting in lots of light and air. Nice view too of neighbour's gardens, plants and trees. The location in a quiet alleyway is great as it's only 200m walk to the main roads and all the action.

Miinukset: Slight problem with my room (the rooms all have different layouts it appears) is that the bathroom had no window or extractor fan so difficult to get any ventilation in. Also, in the neighbouring properties there are 1 or 2 very loud dogs that like to bark at all times of the day and night.

Plussat: Hospitality is great! Michael and his family are very friendly and helpfull. They gave us some good advice for trips we wanted to make. Also they arranged everything for us! When we arrived we have a warm welcome with some fresh fruits and juices. The room was very clean. They provide a loundry service, wich was great too.

Miinukset: The bed could be a little softer

Plussat: This was a great hotel in all aspects. location, staff, food, bar. We loved the overall feel of the hotel and they could not do enough for us. We would highly recommend it.

Plussat: A lovely hotel, with amazing views of the Perfume River. A magnificent pool with lovely surrounds and pool bar. Although currently being partially renovated, the service from the staff and quality of the food was excellent.

Plussat: Installations and decoration. Pool area.

Miinukset: Near the hotel are constructing a new building and inside the hotel are working in remodeling. In conclussion, there are rooms with no acceptable noise. In our case we stayed first day in a room with a “bzzzzzzzz” noise all night and workers starting at 7.00. In not acceptable than instead closing some rooms due this situation... they allocate guests there. Avoid during next months

Plussat: Beautiful old building with modern amenities. Excellent food, especially the colonial dinner which was excellent Asian fusion cuisine.

Plussat: Beautiful property Helpful and friendly staff Great food at breakfast and dinner Great pool and gym Convenient location for exploring Hue without being on top of the tourist sights

Miinukset: Some minor construction work taking please but hotel were accommodating and compensated us with F&B credit

Plussat: Upea henkilökunta , tyylikäs hotelli

Miinukset: Huoneet kaipaavat päivitystä mutta meille kerrottiin että remontti on alkamassa

Plussat: Location and hotel style, very chic

Miinukset: We made reservation for a garden view and the hotel gave us parking area view with lots of noisy from street

Plussat: Nice room. Good breakfast choice. Nice and quiet location. Efficient and friendly staff. Got our room ready even though we arrived around 10 30am. Got upgraded to river view room.

Miinukset: No chairs on the balconies. No point in having a balcony if you cant sit on it. Expensive bar prices.

Plussat: Very old world, art deco style building.great pool.

Miinukset: Everything was great. The staff are so friendly and helpful you could not help but enjoy staying here.

Plussat: Good taste BF with a lot of choices, help with bags from the road, small lift to carry bags upstairs to your rooms, helpful staff, good price, lots of restaurants, big beds, big room, big bathroom.

Miinukset: A little walk through an alley from the street, a little confused during busy BF but still good.

Plussat: Very helpfull Staff.

Plussat: It is very central. For breakfast they have a big variety to choose from. The stuff is very nice and friendly.

Plussat: Staff were friendly, location was excellent, room was clean & quiet, breakfast was off a menu and was ok. Despite our negative comments, this hotel is still good value for money

Miinukset: Bed was an old innersprung that was very uncomfortable & very noisy every time you move. No tea & coffee in room, despite an electric jug & cup & saucer being provided. However tea & fresh coffee available on request 24 hrs a day, apparently. No complementary (free) water provided unless requested at breakfast. This hotel seems to be run to a budget. We think its high rating is misleading, 7.5 to 8.0 would be more appropriate.

Plussat: Location was down a lane, many karaoke bars around and can be a bit noisy

Plussat: The staff were very accommodating and friendly. The room was spacious and comfortable with a great view from the balcony looking over the city skyline. Although the hotel is close to the walking street sound proof windows and door ensure there is little to no noise when tying to get to sleep at night. Location couldn’t be much better - close to walking street and perfume river - and the breakfast was the highlight with a wide array of options and good helpings. No complaints whatsoever. Would recommend to anyone looking for comfortable but cheaper stay in Hue.

Plussat: Location was good and the staff was so friendly and helpful! The breakfast was good, rooms were clean and spacious.

Miinukset: Nothing!

Plussat: The staff were incredible. Super friendly and helpful! Location was great as it was a little tucked away from the Main Street and super close to all the good restaurants.

Miinukset: Nothing to dislike!

Plussat: Knowledgeable and friendly staff. Staff moves with a sense of urgency whether helping with getting a taxi or loading/unloading luggage. Believes in customers first. Hot breakfast service was quick and plentiful.

Miinukset: Breakfast eggs were oily at greasy - too much oil. Draining with a knapkin fixes it.

Plussat: Wonderful location and breakfasts, surprised on how much I pay to get this valued accommodation. Hotel keeper , the lady is supper supportive.

Plussat: The stuff gave us an incredible welcome. And overall they did everything they could to make our stay awesome. Room was clean and the breakfast was also nice. The location is really nice. In a small side Street next to the walking District.

Plussat: Staying here was truly wonderful, well beyond our expectations. We arrived very early and we were without problem offered early check-in and an upgrade to an Executive room for a very reasonable cost, which I accepted without doubt.. Cristy, the resort manager had already contacted me the day before and was very helpful not only for the check-in but also for extra requests we had in terms of transport and organising a tour to Hoi An. The hotel and area is beautiful and relaxing, very different to what goes on outside the walls. With long swimming pools (one is even 100m long for swimmers!!) and amazing complimentary yoga in the morning, gym and many extras, there are many chances to enjoy the peaceful setup. We liked eveything. great spa and overall experience, room, service and food. If I ever go back to Vietnam I will no doubt stay again for a few days in Pilgrimage, not only for enjoying Hue but also for just being there and have the chance again to have a morning swim in the hot pool before the yoga session and the great breakfast. It really was one of the most welcoming places we have been to. Huge thanks to Cristy also for taking care of all the details and the extra requests we had throughout our stay. She was even waiting in the hotel entrance for us when my wife was sick after a tour to Hoi An and walked us all the way back to the room taking my wife by the arm and getting tea sent to our room. Outstanding place and people.

Plussat: Friendly staff. Great breakfast. Great amenities.

Miinukset: N/a

Plussat: Erittäin viihtyisä ja miellyttävä resortti luonnon keskellä, mutta silti lähellä keskustaa. Huoneet isot ja siistit, erittäin ystävällinen palvelu, uima-allas hieno. Shuttle bus palvelu, mutta taksillakaan ei maksanut paljon keskustaan. Suosittelen lämpimästi, jos halua rentouttavan paikan asua keskellä Vietnamin hälinää.

Plussat: Some front desk staff where nice eventhough the Japanese manager ruined that experience as well

Miinukset: The location was too far. Hotel is too stingy to feel hospitable. I have never felt this bad staying anywhere

Plussat: We loved everything about this place! Cozy quiet amazing amenities

Plussat: -Our room was very clean and the house-keepers did a brilliant job. The room was spacious. -Breakfast was tasty and the breakfast area beautiful. -Nice pools. -Morning complimentary yoga.

Miinukset: -The location of our room; every morning before 7am there were large and loud tourist group next to our room. -The bed was too firm. -No chairs in the private balcony.

Plussat: This is a really great/ fun hotel. oasis after a days sight seeing. the pool is one of the nicest I've ever swam in. Breakfast delicious and the setting is verdant. rooms over sized.

Miinukset: its slightly further out of town than it appears. mosquitos! (comes with the green setting) Trips/ transfers put on by the hotel are egregiously expensive compared to what you get from a travel agent in town. .

Plussat: Everything ! The place is absolutely beautiful and very clean. The spa is great and the staff is extremely professional, kind and helpful. A special thanks to Rudy !

Plussat: The hotel is close enough to the town but in a quiet area. A taxi ride gets you to the centre in 10 minutes or so. Breakfast was very good with plenty of high quality choices. The pool is done very well and fits perfectly into the lush gardens.

Miinukset: The rooms are a bit outdated and not at a 5 star level. However, it was clean and comfortable.

Plussat: Very nice stuff, services, clean, very nice accomondation in the very nice garden.

Plussat: Ideally located in the vibrant part of Hue with access to the river, markets, nightlife and most other attractions. Lovely facilities with a friendly and helpful staff and great kitchen. Room size was generous for the price.

Miinukset: Sit down shower only

Plussat: The staff are very sweet, friendly and helpful. The room is nicely furnished.

Miinukset: Our room did not have any windows and we could hear people talking in the hallway pretty clear inside the room.

Plussat: Great location, staff friendly, good breakfast. Hot water and good pressure. Bed was firm. Able to arrange day trips through hotel.

Miinukset: A bath was provided that was too small, and had a hand shower option but the cord was too short. There is an open "atrium" type gap between all the floors, which makes noise carry through out the whole hotel.

Plussat: Friendly, comfortable, location.

Miinukset: Nothing.

Plussat: Breakfast is superb. The hotel can arrange airport transfer from Danang airport to the hotel with a fee. They give good recommendation on restaurants to try local Hue cuisine.

Miinukset: Nothing

Plussat: The receptionists were very helpful, helped us organise our trips around and transfers.

Plussat: Lights could be better

Plussat: Almost nothing. I booked for three nights and checked out after one. The only good news is that I wasn't charge a fee for the early checkout.

Miinukset: The location is isolated with little access to restaurants or shopping. The room(s) were dirty and smelled of mold or mildew. The shower and toilet are in the same enclosure and moisture evaporates slowly making for slippery walking and wet toilet seats. The cover on the sofa was dirty and there was no desk or work area. I can't recommend this hotel!

Plussat: The driver that the hotel organized to collect us was fabulous. The room was wonderful and the balcony was lovely. We only stayed one night and I would have enjoyed staying there for longer.

Plussat: Location was great. The staff were nice.

Miinukset: Don’t book tours through them as we paid $132 AUD for a private tour with guide thinking it was a whole day. We were back 31/2 hours later. You can’t decide where you want to go it’s preset. Also we had a dog constantly barking or howling on and off throughout the night. The dogs are on a veranda in house across the toad in cages.

Plussat: Friendly staff, nice breakfast. Good spot within a walking distance from the city center and the main tourist spots, yet very quiet.

Miinukset: No problems

Plussat: An excellent budget choice with enthusiastic and helpful staff. The most comfortable bed so far; what a good sleep we had. The hotel organized a motorcycle rental for $7 USD per day. We put 65,000 VND in gas and for two days saw all the sights. Took it to Thuan An beach for a seafood dinner only to find the locals don't go there in the winter because it's too cold. We thought it was plenty hot but the beach was deserted even on a Sunday.

Plussat: Fantastic hotel, really good value. It’s in a great location, very friendly staff, nice breakfast included, rooms are spacious and beds are comfy, clean and big. Best hotel we’ve stayed in so far on our trip in Vietnam!

Plussat: We were welcomed with a warm smile that made us really happy from the beginning. Then we were offered a juice and a map and explanations about what to visit (clearly it’s been the best welcome we’ve had since the beginning of our 10 month travel). The room size was very decent and with good size windows that allowed natural light to come in. It was also very clean. We really appreciated having a tub so that our feet wouldn’t be wet after the shower while going in and out of the bathroom as we’d experienced in most hotels in South east Asia for this type of budget. The mattress (I know it can sometimes be challenging to find a good one, not rock solid) was really good. The hotel was very well located and quiet. Breakfast is included and is really good (fruits, toasts, eggs). If we could give bonus points for the lovely staff we definitely would. As they understood and then asked us if we were getting on a bus later on once we’d checked out they called the bus company to check for us if they could come to pick us up. Enjoy your stay there :).

Miinukset: Nothing. It was all perfect.

Plussat: The super friendly staff and the freshly made cooked breakfast! They greeted us with delicious fruit juice and fruit when we arrived and we felt welcome. The location is perfect to walk in the city centre. Thank you so much!

Miinukset: Nothing

Plussat: The room was great, the location was good as it was surrounded by many restaurants and bars, but it was still quite at night. Nevertheless, it’s a 25 Minute walk to the royal palace. Breakfast was amazing as you could order as much you want and it was delicious. Staff was nice.

Miinukset: Motorbike and shuttle from train station that the Hotel offered us were more expensive than a normal taxi or motorbike in an tourist office in the city.

Plussat: The hotel was well located within Hue with very comfortable beds (probably my best nights sleep in Vietnam!). The staff were incredibly helpful providing excellent service (and a nice cold drink and fruits upon my arrival!) from the start of my stay until the end, and assisted with answering any questions I had (the staffs English was quite good which was helpful). Great value for money. Highly recommended!

Miinukset: Nothing. The stay was what I hoped it would be.

Plussat: The bed was comfortable Nice pool area The staff was very kind and attentive Good breakfast

Miinukset: The fridge in the room was pretty loud From time to time, we smelled cigarette smoke in our room on the seventh floor (probably through the ventilation)

Plussat: Friendly staff and perfect location. Easy walk to most tourist attractions.

Plussat: Very good locations, very nice city

Plussat: Very good staff

Miinukset: Nothing

Plussat: Lovely hotel staff very helpful location close to everything afternoon tea on the house was a nice touch

Plussat: Good location near all the restaurants and walking street. The staff were very helpful in organising a driver to take us to the various temples.

Miinukset: Because it was so near the bars it was very noisy at night - although things did quieten down by around 11.30pm.

Plussat: Great breakfast, helpful staff, great position.

Plussat: Beautiful spacious rooms, fabulous breakfast , good location on the edge of town. Friendly helpful staff.

Miinukset: Pool water could be warmer but that’s only a small complaint.

Plussat: Bright cheery rooms with great views and balconies. Excellent staff ho were eager to please at every turn. Ms.Linda af guest relations was exceptionally helpful and well informed.

Miinukset: Nothing

Plussat: The cleaning time is really efficient. The building is nice, the location is near everything.

Miinukset: The reception and concierge need to improve the English. The spa needs a renovation, the people who made the massage need to be more careful with themselves about higiene.

Plussat: Great staff, lovely rooms, great buffet breakfast. Only negative was with the hotel being so huge, if there are not a lot of people staying at the hotel, it seems very empty. Seems to be a favorite of the Japanese travelers since the majority, while we were there for the few nights, made up most of the other guests we saw there.

Miinukset: Only negative was with the hotel being so huge, if there are not a lot of people staying at the hotel, it seems very empty. Seems to be a favorite of the Japanese travelers since the majority, while we were there for the few nights, made up most of the other guests we saw there.

Plussat: Very friendly and helpful staff Good breakfast

Miinukset: A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning

Plussat: Hotel staff is amazing and so is their organization of extra activities, taxi transfers and other things we used. Clean, spacious and comfortable.

Miinukset: Breakfast was a bit boring as was always the same. Great servers though!

Plussat: Staff's attention to customers was extremely good.

Plussat: Very hospitable and helpfull personal. Good view to the river from our 5 floor room

Plussat: Very friendly, helpful and efficient staff. The room was nice and spotlessly clean. Plus a nice breakfast too.

Miinukset: Nothing. Everything was perfect.

Plussat: The hotel is in the area of restaurants, pubs and shops and quite close to the Citadel (around 30 min by walk). The staff is super nice and welcoming. The rooms are clean, cosy and beautiful. I reccomand this hotel and to reserve the SPA cause is highly requested and it is not easy to experience that :)

Miinukset: Nothing

Plussat: Receptionist and all staff are great

Miinukset: Well this is 5 times I stayed in this place. Nothing change with hotel’s staffs & spa service but the rooms wasn’t as good as it used to be ( we had three rooms for 6 nights). It is necessary to update, the room are getting old, main door & bathroom door aren’t good. The rooms have heavy smell when you open the door. ( leave for couple hour and came back and still have that smell) like musty .Even though room service had clean it and moped. I don’t mind for price was a bit higher cuz season but I was hope that the room can be better than what I’d paid for it. Get a little disappointed and have second thought maybe next visit I should try another hotel instead of loyal to Senere Shining Hotel. Sorry

Plussat: Lovely clean rooms and excellent breakfast and dinner menu.

Miinukset: There is no lounge to sit and relax.

Plussat: The room was very clean and comfortable. Staff were extremely friendly and we had the best massage in Vietnam in the hotel’s spa. The hotel is close to everything in Hue.

Miinukset: Nothing

Plussat: Really good breakfast, nice room, good location

Miinukset: Door lock wasn't working correctly

Plussat: the smell in the room is very relaxing and elegant. the staff is helpful and give some great suggestions for restaurants. I'd like to recommend to my friends.

Plussat: staff were friendly,location was great. The jacuzzi was AMAZING!! I think it should be open for more of the day to guests as you only get access for a few hours but if you can find time to use it you should as we felt amazing after!! breakfast was good with lots of options. Close by to some great restaurants (ninas and the nook)

Plussat: We had a lovely time at this hotel, the staff were fantastic and take good care of you. Great restaurant and offer various cuisines. We really enjoyed the Spa! I would go back here again,

Plussat: Very nice Hotel! Very good breakfast, nice staff.

Plussat: The hotel is in the tourist area, yet it's in a small ally so it's quite quiet. Everything is within a walking distance. The room is clean and spacious. Staff are friendly and helpful.

Plussat: Bfast is good

Miinukset: We didn't know that the hotel is located in a secluded inside lane. Dark and quiet at night when walk back to hotel. The hotel reception is not flexible on the motorcycle rental where we use it less than 12 hours and she charged us VND140K, whilst in many hotels we stayed in Vietnam many of them allow us to pay 50% of the motorcycle rental.

Plussat: Very clean place. Spacious rooms. Extremely helpful people who work there. Close to many restaurants and bars.

Plussat: Location was excellent, close to the tourist area and many restaurants and facilities around. Staff was very friendly and helpful. The room was very good for our short stay to enjoy Hue. Breakfast was delicious!!

Plussat: The pool was nice. The grounds were in good shape. The proximity to the beach was good. The bathrooms were large.

Miinukset: The A/C units in all of the rooms leak water out of the ceiling vents onto the floor. They also clearly have a mold problem in the A/C system (our first room smelled very badly--we changed rooms and the second had the same problem.) The A/C system serves all rooms. Customer service was not good. When we asked them to put us in a room that didn't smell of mold, we were directed to talk with an outside turnaround consultant on the premises who the hotel has hired to make the hotel a profitable concern. He would not tell me his name. But he did tell me that we were mistaken, that the rooms did not smell and there was no mold problem. Full stop. No attempt to remedy an unhealthy, and frankly disgusting room experience. We promptly left (without receiving a requested refund for our unused nights) and went to another hotel. It was worth the added expense. This place is not a place anyone should be forced to stay.

Plussat: Comfortable, huge rooms. Lovely swimming pool and next to beach. Table tennis and pool table were nice for kids. Excellent breakfast buffet. Great help from receptionists for tours and transfers. We booked a transfer to Hoi An with a driver from the hotel, which was really good. We even had some sightseeing stops on the way. Resort is a bit far from Hue, but there is a free shuttle bus.

Miinukset: The prices in restaurant are really high for Vietnamese standards. And food in restaurant was not great.

Plussat: On the beach and nice sea breeze.

Miinukset: Very old and dated. Fridge in the room didn’t work.

Plussat: Great staff, very attentive and friendly and always making sure we were comfortable! We were offered a private villa with swimming pool for a small surcharge upon check-in. We didn’t take it because our 4 year old cannot swim yet and wanted to avoid having to look out constantly. The accommodation (beach villa) is very comfortable and spacious with an outdoor shower. From the bed you can see the ocean, simply awesome! The resort area has a nice open layout with a great pool for small kids, lot of green grass and a nice beach with sunbeds. It was pretty quiet and relaxing during the low season (January) and had great weather fortunately. The Seafood bbq was actually really good and a nice change from the (awesome) Vietnamese kitchen. Prices in the resort were reasonable and for instance lower than the beach club prices in Hoi An. We had an awesome and relaxing stay and would highly recommend it!

Miinukset: The location is a bit far from the city centre (approx 20 min / 200K vnd). Not a real big problem but something to take into consideration if you’re staying longer and want to get off the resort. They were re-painting the wooden cabanas near the beach and the smell of the paint and chemicals blew inland towards the pool and surrounding area. But it has to be done at some point and better during the low season. It wasn’t a big issue as the area is quite big and you could comfortably stay on the beach as well.

Plussat: Great location right in front of the beach. Complimentary shuttle to Hue City. The staff were friendly and helpful. We had booked one room too many for our group of 16 people and the hotel kindly agreed to cancel the extra room at no charge.

Miinukset: Some of the buildings and facilities look a little tired and in need of maintenance due to exposure to the wind and rain.

Plussat: The best place to come and relax for a few days! Gorgeous Vietnamese style resort with pool and private beach. Great sized rooms and modern bathrooms. Plentiful and tasty breakfast and other meals and drinks are priced only a little more than high end places in town. Free transfer into Hue (25 mins) 4 times a day. Absolutely incredible staff, every one of them was friendly, polite and professional. They all seemed happy in their jobs too. So lovely to come to somewhere so quiet and experience such great service. The best place we have stayed in Vietnam by far.