Hue hotellia

Plussat: Very friendly family! Got a roomupgrade for free because the other room was not ready, eventhough i arrived before checkin-time! Rooms are spacious and clean!

Plussat: All is good , we are treated like a family . They help us a lot . We got juice and fruit as wellcome greeting . Hope we can vist Hue again

Miinukset: The locatin in small street but they help us to pick up our luggage

Plussat: Super clean and modern. The staff seems to have a masters degree in customer care.

Plussat: All he hotel was very good,

Miinukset: The only problem we had, was with the drivers for the tours at the hotel... Do not book tours with the drivers, we booked twice because we thought it could be better altought the price (it was more expensive from agencies) but it it wasnt good. Drivers are not english speakers (they should be). We had to show the pictures and maps of the places we had arranged go, because he wanted to drop off us in other one.

Plussat: Good service with affordable price

Miinukset: The door was not locked easily.

Plussat: From the moment I arrived and was welcomed with a chilled scented towel, a plate of mixed tropical fruits and a refreshing drink to the moment I left with a hastily found bottle of water for the journey, my stay at Four Seasons Hue was a delight. Laura and her staff obviously care for their guests comfort and enjoyment. Highly recommended.

Miinukset: Absolutely nothing.

Plussat: The family that run this hotel are the kindest, most helpful, sincere people I have been lucky enough to stay with. They are always smiling and nothing is too much trouble. It's in a great location and the rooms are very comfortable. There is a good choice for breakfast which is yummy! Thank you for making my stay so enjoyable.

Plussat: Wonderful staff and service that make this budget option a great place to base your visit to Hue. Staff is knowledgeable and super helpful with a warm, inclusive attitude. The facilities are basic and quite dated but this adds to a certain quaintness and, as long as the shower works and the bed is comfortable, it works for the location and price!

Miinukset: Dated facilities but quite functional.

Plussat: We were greeted with fruits and drinks. The staff went above and beyond even when we didn't ask for it. We booked a car service through the hotel which was reasonably priced and the driver took us to different attractions which was not expected but a pleasant surprise. The room and bathroom was spacious and there was complimentary water. We had everything we needed. Our reservation included breakfast which was delicious especially the vietnamese iced coffee. We felt very welcome. I highly recommend this hotel!!! Khach san rat la thot. Ba chu va nguoi lam rat la vui ve va san long giup do ban khi ban can.

Miinukset: There is a long alley to get to the hotel but it was adequately lit.

Plussat: Excellent value for money. Family run hotel in a central location. Fantastic hosts. Really enjoyed our stay here!

Plussat: The pool is especially luxurious, and all the staff are very professional and friendly

Miinukset: It would be better if the pool shower rules were communicated up front - save guests and the staff any embarrassment

Plussat: We loved hanging by the beautiful pool during happy hour (although drinks prices were quite high). Breakfast was fantastic. As was relaxing on our balcony. The complimentary head and neck massage was to die for! The staff were very friendly and helpful.

Miinukset: Everything was quite expensive (including water) but there’s a shop across the road that you can get supplies from.

Plussat: Before we arrived, the hotel helpfully arrange a private transfer to the resort. Our flight was delayed by 2 hours, but they were aware of it and were happy to accommodate us. Once arriving, we were greeted in a beautiful reception area and then told that we were upgraded to the HONEYMOON VILLA. The room was absolutely unreal. Bigger than most flats I've been to in London. An outdoor shower, sunken bathtub, silk robes, a huge bed. Incredible. The food was great, in the mornings, around the pool and at dinner. Dinner was especially nice. The pool is big and relaxing. The pool bar staff are attentive and make great drinks. We had a number of treatments at the spa, and I would highly recommend this. It's such a great experience, from sipping the tea before, to choosing your oil etc. All round the best place we stayed in Vietnam.

Miinukset: The breakfast could have had some more hot food options that were vegetarian, but that's the only tiny issue I can think of.

Plussat: Friendly staff. Great breakfast. Great amenities.

Miinukset: N/a

Plussat: Erittäin viihtyisä ja miellyttävä resortti luonnon keskellä, mutta silti lähellä keskustaa. Huoneet isot ja siistit, erittäin ystävällinen palvelu, uima-allas hieno. Shuttle bus palvelu, mutta taksillakaan ei maksanut paljon keskustaan. Suosittelen lämpimästi, jos halua rentouttavan paikan asua keskellä Vietnamin hälinää.

Plussat: Some front desk staff where nice eventhough the Japanese manager ruined that experience as well

Miinukset: The location was too far. Hotel is too stingy to feel hospitable. I have never felt this bad staying anywhere

Plussat: The hotel grounds and rooms were beautiful - a very relaxing setting. The staff were incredibly kind and always available to help. Cristy was especially helpful with arranging massages and transport.

Plussat: Both my self and my partner really felt like all of staff went above and beyond to make our stay easy, comfortable and enjoyable.

Miinukset: Our stay was so great, there was honestly nothing we didn't like

Plussat: The hotel is hidden away and as soon as you arrived you are welcomed! And walk through to a beautiful garden/ jungley luxury hotel. Every single member of staff are so friendly and helpful! We stayed in a bungalow, spacious, excellent shower and quiet. The only criticism I have is the large double bed was two separate mattresses pushed together, which separated during the night. Which was really annoying. Food wise, dinner and breakfast was good! And one evening they had a pianist! Can’t thank the staff enough for a lovely stay.

Miinukset: The only criticism I have is the large double bed was two separate mattresses pushed together, which separated during the night. Which was really annoying.

Plussat: The Hotel is so beautiful!! Staff are very friendly and helpful. Our room was sparkly clean. You can do yoga or tai chi classes in the morning. And the Spa facilities are just fantastic! The location is little far from the town but the hotel offers free shuttle buses. I would recommend this hotel to everyone!!

Miinukset: Nothing :)

Plussat: Friendly staff and good breakfast. Enjoyed my time here.

Plussat: Extremely helpful staff with excellent English. Lovely welcome, great big breakfast with lots or choice, comfortable and clean rooms, great location. Highly recommend!

Miinukset: Nothing

Plussat: Helpful and friendly service, room was everyday clean, they welcomed us with delicious smoothies and a bowl of fresh fruits, location was perfect, close to the residence and center, but also very quiet because the hotel is in a small alley

Miinukset: Nothing to complain

Plussat: Every thing is perfect. Staff is friendly. Breakfast is good (no matter how much food you order that’s ok no additional charge) very close to hot place near by. Clean room.

Miinukset: Nothing

Plussat: Such a lovely hotel in a perfect location. We were given such a friendly welcome and got given a welcome drink. The room was spotless clean and in great condition. The hotel staff were so friendly and made you feel so comfortable. Breakfast was delicious too. Would highly recommend this hotel, wish we could have stayed longer.

Plussat: Friendly hosts and very nice room! They made sure I had a good time! Can recommend this place to stay!

Plussat: Knowledgeable and friendly staff. Staff moves with a sense of urgency whether helping with getting a taxi or loading/unloading luggage. Believes in customers first. Hot breakfast service was quick and plentiful.

Miinukset: Breakfast eggs were oily at greasy - too much oil. Draining with a knapkin fixes it.

Plussat: Quiet area close to all the action and friendly staff.

Plussat: Staff were extremely courteous and helpful. They spoke English. Food was good.

Plussat: The staff was very friendly and helpful. The room was clean and spacious with a great balcony, tv, and western style shower. Laundry was done well. We rented bikes from them. At breakfast they let you order as many things as you want and it was all great.

Miinukset: No

Plussat: Comfortable, spacious room with a couch type seating area. Good location. Staff were all very friendly and helpful.

Miinukset: Air conditioning in the room struggled a bit and took a while to cool the room properly.

Plussat: The staff were extremely helpful in helping us organize our day. They were also very accommodating in letting us hang out in the lobby while waiting to go to the train station for our overnight train. The breakfast was also great!

Miinukset: The only improvement I can think of would be to provide a note, perhaps in a welcome email, specifying that the hotel is in an alley. While there was no issue with the alley itself, we got a little lost trying to find the place, as we did not realize that a lot of businesses/addresses in Hue are in alleys.

Plussat: Amazing room. Very comfortable bed, great balcony with a lovely view

Plussat: Friendly and helpful staff Clean and spacious room

Miinukset: Cold shower

Plussat: Almost nothing. I booked for three nights and checked out after one. The only good news is that I wasn't charge a fee for the early checkout.

Miinukset: The location is isolated with little access to restaurants or shopping. The room(s) were dirty and smelled of mold or mildew. The shower and toilet are in the same enclosure and moisture evaporates slowly making for slippery walking and wet toilet seats. The cover on the sofa was dirty and there was no desk or work area. I can't recommend this hotel!

Plussat: Staff are AMAZING - So welcoming from the minute we walked into the hotel, they arranged cabs, private tours and laundry for us and nothing seemed too much trouble. Rooms were lovely and spacious and clean Food is to die for!! Even room service and super quick! Can’t thank the girls enough for all their hard work if we ever return to the area we would without a doubt return to the hotel

Miinukset: Nothing to dislike!

Plussat: Beautiful and well kept property, comfortable rooms and facilities. Very professional, attentive and helpful staff. Excellent restaurant and very good location. River view with spectacular sunset. The Residence is one of my favourite hotels in Vietnam.

Miinukset: -

Plussat: The facilities and location were very good.

Plussat: A lovely hotel, with amazing views of the Perfume River. A magnificent pool with lovely surrounds and pool bar. Although currently being partially renovated, the service from the staff and quality of the food was excellent.

Plussat: Installations and decoration. Pool area.

Miinukset: Near the hotel are constructing a new building and inside the hotel are working in remodeling. In conclussion, there are rooms with no acceptable noise. In our case we stayed first day in a room with a “bzzzzzzzz” noise all night and workers starting at 7.00. In not acceptable than instead closing some rooms due this situation... they allocate guests there. Avoid during next months

Plussat: Beautiful property Helpful and friendly staff Great food at breakfast and dinner Great pool and gym Convenient location for exploring Hue without being on top of the tourist sights

Miinukset: Some minor construction work taking please but hotel were accommodating and compensated us with F&B credit

Plussat: The rooms were beautiful! The tour the hotel organized was excellent! The food absolutely wonderful and the staff very helpful, friendly !

Miinukset: This is very Westernized hotel.. very French and English..

Plussat: Upea henkilökunta , tyylikäs hotelli

Miinukset: Huoneet kaipaavat päivitystä mutta meille kerrottiin että remontti on alkamassa

Plussat: Breakfast was very good and the location is also nice. The building is interesting from the architecture point of view.

Miinukset: The hotel is undergoing some renovation works, hence you will hear some noise. The spa can definitely improve as the staff was giving the impression of not knowing what they were doing sometimes. Sometimes the interiors give you the feeling of being empty, a cozier decor would definitely help.

Plussat: The views out of the hotel over the perfume river were absolutely stunning!!! The breakfast was plentiful and catered to all dietary requirements fantastically. I particularly enjoyed the cooked to order crepes, a real highlight. The pool was large and clean and shared the same amazing views of the river. It was also beautifully heated so you never had that slightly chilly moment as you jumped in. Our room contained everything you could ever want and really demonstrated the luxury standard this hotel holds itself to. The bed was so comfortable that it was a challenge to get up in a morning. The hotel staff could not have been more friendly and helpful. The hotel car waited over three hours to pick us up after a flight delay. The reception staff organised a fantastic driver to take us to on a tour of the tombs and the housekeeping service tidied our room a number of times throughout without intruding at all. Absolutely five star!!! Would stay at this hotel every day if I could.

Miinukset: The only negative was having to leave!!! Three nights just wasn’t enough!!!

Plussat: Very friendly and helpful staff Good breakfast

Miinukset: A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning

Plussat: The staff, from the receptionists to the waitress at the breakfast station, were friendly and helpful, mostly. The receptionists spoke great English and helped navigate Hue for basic needs. The location was in a hidden alley but close enough to the cafes, restaurants and shops.

Miinukset: The room was old and the furnitures were run down. My room key got stuck in the lock few times. The staff 'fixed' it and the door couldn't be locked anymore. The breakfast was made to order but very few (and poor) options for the vegans or vegetarians.

Plussat: The staff were eager to please, knew our names, gave good advice on the options to explore Hue, and were very efficient. My wife had a spa treatment which was also excellent. The location was also great. Room was spacious and clean. This place is a gem.

Miinukset: Nothing

Plussat: Location. Good breakfast.

Miinukset: Low shower water pressure. I found cockroach in the room :(

Plussat: Breakfast was decent for vietnamese standards, you get a bit of everything and as much as youd like. the location is decent, in between most of everything. Staf are fantastic! helpful and the greatest part of this hotel.

Miinukset: The room felt so stuffy, i really felt i needed to open the doors, the building wasn't up to scratch either, ifelt a bit let down in that regards - cleanliness was ok but there seems to be major damp issues - and electricity cuts....so mixed feelings. not sure it was great value for money but cheap none the less.

Plussat: Hotel staff was very helpful, from arranging the transfer to Hoi An to give us some tips how to get around the city. Breakfast were very good and view from the room on Perfume river amazing!

Miinukset: There was a smell on the room from drain, but nothing too terrible.

Plussat: location is good

Miinukset: room too small, breakfast not good

Plussat: Loved the staff, the comfort, size of rooms, breakfast was great. Stayed here for 3 weeks, and it felt like home. I also booked a return transfer for a weekend in Hoi An with the hotel, and that was great too. Would never hesitate to recommend this hotel

Miinukset: Nothing

Plussat: The girl that checked us in had amazing English and all staff were very nice

Plussat: The staff were fantastic! They were very friendly and went out of their way to make our stay comfortable. The breakfast was delicious and the location was excellent.

Plussat: We enjoyed everything - from the clean and comfortable rooms to the hot, made to order breakfast. The wonderful staff helped us plan our days and always made us feel special.

Plussat: The hotel is great value with lovely lovely helpful staff room was great with lovely view best bed ever. We were welcomed with a plate of fresh fruit and a glass of fresh fruit juice. Breakfast was great with a nice menu and there is also a great restaurant on the corner. The staff were super helpful with everything we needed

Miinukset: The lane to the property is about 40 mts long but don’t look at that as the hotel is so warm and welcoming it is more than worth this short walk. They help with the luggage anyway

Plussat: Very welcoming hosts and staff. They arranged a transfer from Hue to Hoi An for me which was excellent and good value for money. The location is good, a short walk from plenty of restaurants and bars. A good base from which to explore Hue.

Plussat: Staff very helpful and room very clean. Breakfast was great and we hired 2 bikes through them for 2USD per bike per day.

Plussat: Room was awesome, got a free upgrade to sea view which in hindsight is worth the extra money. Very clean and comfortable room with everything you need (except shower cap)

Miinukset: Breakfast was terrible, cold tea and coffee and wrong order, but he couldn't speak a word English. Couldn't take a towel to the beach in front of the hotel which means we ended up leaving a trail of sand.

Plussat: Really nice hotel tucked away in Hue. Helen was great, welcoming us with fruit and juice and talked us through all our options and was super friendly with great English! Would recommend anyone staying in Hue to stay here.

Miinukset: Nothing

Plussat: The staff was very kind, cheerful, and helpful. They were constantly going out of their way to do something nice for me, from the moment I arrived until the moment I left.

Plussat: The staff was friendly and the location of the hotel is perfect

Miinukset: They should improve the breakfast a little bit

Plussat: The staff are especially warm and friendly. Helpful with local and knowledge and will rent you a motorbike if you wish. Rooms were spacious, clean and the shower had a good temperature. Breakfast was good as well when I managed to wake up for it.

Miinukset: Nothing in particular

Miinukset: The shower head needs to be higher.

Plussat: It's centrally located, rooms are very spacious, you will find convenient stores, bars, restaurants (western, Vietnamese, Mexican) and ATM machines close-by. Staff is very friendly, they provide you free afternoon tea coupons upon arrival, they also helped us arranged a boat trip on Perfume River and a day trip to Phnong Nga at a reasonable rate (about the same as that online, but it's more reliable to book via the hotel). Though there are bars and restaurants downstairs, the windows are very much sound-proofed.

Miinukset: Interior decor is not very up-to-date, if you are looking for interior design that's modern or stylish, Rosaleen is not your choice, however, if you are looking for room rate of great values, this is for you.

Plussat: Location.

Plussat: The hotel was close to everything. We stayed on a Sunday night and it was very noisy in the room, due to the location of the walking street, but it had quietened down by around 11.30pm. The next night was much quieter. Staff were very friendly and helpful. Breakfast was excellent.

Miinukset: Hotel needs a bit of a refurbishment, but it was very clean and good value for money.

Plussat: Nice location especially in the weekend when the roads are closed for traffic and there is music and lots of people going out. Breakfast is excellent! Friendly staff and good rooms.

Miinukset: There could be some more chairs at the swimmingpool.

Plussat: Fantastic location right in the heart of Hue. Could not fault the service we received from the staff at the Rosaleen. Rooms were generously sized and the pool and afternoon tea were a delightful bonus.

Plussat: The staff at check-in were very friendly and helpful. The breakfast was amazing and the rooftop pool was an added bonus. Very easy to get around Hue from here.

Miinukset: If we could think of any negative it’s not close to the train station. But that’s not a huge issue.

Miinukset: Great staff and hotel. The receptionist (Kim was her name) was very nice, also the rest of the staff. Breakfast was very good and the swimming pool was great. Thank you!

Plussat: The reception staff are really helpful and patient, being fast and efficient but at the same time making us feel comfortable and at home. We had a lot of questions about buying train tickets, but they were kind enough to not only give us the train schedule and helpful information but also made copies of documents needed to purchase the tickets. The stay itself was also very comfortable. The hotel has a very welcoming feel to it, and the rooms were clean, beautifully designed, and comfortable. The breakfast buffet was also very delicious and we enjoyed ourselves greatly there. Even though we only stayed one night there, it was definitely worth it! Will definitely strongly recommend this to everyone!

Miinukset: nil

Plussat: location, friendly staff

Plussat: Property is a 5 star luxury hotel. We booked a basic room but was still very good. Great swimming pool, and service from staff was very professional and responsive. Would definitely stay here again.

Miinukset: Room service food could be improved.

Plussat: Amazing hotel and very kind staff! Highly recommended

Miinukset: Wifi sometimes did not work properly

Plussat: The staff, especially Lisa, was extraordinarily helpful. They listened to what we wanted rather than pushing specific activities. We could walk most places and taxis were easily available beyond our walking radius. The pool was gorgeous as were the gardens.

Plussat: Everything

Miinukset: Wifi molt lent

Plussat: Big room. Breakfast ok.

Miinukset: They say it was built around 2008. Looks a bit tired already, but functional. Overall, it’s just too big.

Plussat: Lovely building, big rooms with lots of space and very clean. Lovely pool area. Hotel staff were great, especially Christine on the door who gave us some great recommendations for places to eat and sites to see. Got a lovely cake and fruit as a honeymoon gift which was very kind.

Miinukset: Nothing!

Plussat: Room. Location and staff.

Plussat: Great room, superb breakfast, immense swimming pool. Fantastic staff.

Plussat: Very friendly staffs, even though some are only trainees. Conveniently located near restaurants and shops yet tucked away from the busy street and the nearby noisy bars. The room is huge, very clean and comfy. The cooking class was excellent and of high quality and standard. The breakfast was adequate with local and continental choices, love the homemade jams and yogurt!

Miinukset: Nothing

Plussat: That's really amazing. I strongly recommend this hotel.the staffs are super kind and very helpful. Actually I have never met those warm and nice staffs before. I often travel all around the world but the staffs made me Hue city so special. If I have a chance, I will come back to stay there again.

Plussat: Good location good staff

Miinukset: Outdated older hotel

Plussat: very good place, good location, clean, the yard is good. everything is fine and exceed my expectation

Plussat: This hotel is actually a training hotel for hospitality students, so it is a bit cheaper than other hotels, but has a very Western ambiance. Staff is incredibly helpful, but you just have to remember that they are doing on-the-job training, and give them a chance to rectify any issues. The keycards to the rooms are date/time coded, so we did get locked out of our room on the second day, because they accidentally coded our card for one night instead of two, but they fixed the issue immediately. Rooms were beautifully appointed and the bathroom had a western toilet, bidet, and soaking bathtub, which I loved. Hotel had a bar and separate restaurant - these workers are also students, which meant that they tried to make my Singapore Sling 4 times before they brought it out to me ;o)

Miinukset: Staff come around every evening with homemade cookies, but be forewarned that they might unlock the door and try to enter if you don’t get to the door right away, and they will enter to leave the cookies if you are out. We were left sitting at our table in the restaurant for a long time because they were waiting for the one person that spoke some English before they brought the check. Also, the waiter tried to tell me that I shouldn’t have ordered what I did, which was a little off-putting, but he was trying to be helpful!

Plussat: I was really surprised with this hotel, given some bad comments I had read beforehand. It is not a small hotel but it has this ambiance, it is quite and calm. Swimming pool was better than expected, perfectly clean and cool-warm (not too warm, it always felt refreshing), it had relaxing music. Our room was huge, as well as the bathroom (3 areas: bath tub and sink, toilet and shower. Bed was really confortable. It had a balcony with a table and chairs. Breakfast was wonderfull, with a varied selection of both occidental and vietnamese. It was one of the best hotel breakfast that we had in Vietnam

Miinukset: We had arranged a taxi from the airport beforehand, but it never arrived to the airport. We took a taxi ourselves outside of the airport, and it was cheaper than the one we had arranged with the hotel. When we got to the hotel, they aparently weren't aware that we had booked a taxi and they didn't know that our car didn't show up...I don't know if it was the hotel or the driver fault, but the hotel reception crew was not well informed in any case.

Plussat: It was fabulous! Everything was super.

Plussat: amazing breakfast, the stuff very helpful with whatever we wanted to ask and do

Plussat: Great place to stay in Hue. Very friendly and helpful staff. About 15 minutes walk from Citadel and close to pub street. Great breakfast with variety of food.

Plussat: Orchid Hotelli on pieni (18 huonetta) mukava hotelli keskeisellä paikalla. Hotelli on ikäänsä nähden hyväkuntoinen ja huoneet siistejä. Aamupala oli monipuolinen ja maittava. Koko henkilökunta on ystävällinen ja auttavainen. Asiakas otetaan vastaan lämmöllä ja asiakkaasta huolehditaan. Tullessa henkilökunta toivotti meidät tervetulleeksi etunimellä mainiten. Hämmästyttävän hyvää ja yksilöllistä palvelua. Kokemuksemme hotellista oli niin hyvä, että päätimme tilata seuraavalle kuukaudelle viikon majoituksen uudestaan. Tässä hotellissa hinta-/laatusuhde on kohdallaan. Suosittelemme.

Miinukset: Oleskeluaikanamme ei tullut eteen mitään negatiivista asiaa. Rakennusteknisesti löytyy joitan huoltoa vaativia kohteita, mutta ne eivät meidän oleskelua häirinneet lainkaan.

Plussat: The location was absolutely central for sights and restaurants for a 2 or 3 day visit. The staff could not have been more helpful.

Plussat: Great hospitality friendly staff room was great and clean good view

Miinukset: Breakfast wasn’t the best the choice was limited and repeat of the same each day too many flies around the fruit

Plussat: * breakfast buffet * location is fantastic right in centre of the nightlife/restaurant but our room was sound proof so there was no disturbance *very helpful staff and a bathroom you can use to shower if you leave late on the day you check out * I liked the tradional decor

Miinukset: * We felt the bathroom was a little dated compared to the rest of the room. Our shower was too low for us to stand under.

Plussat: Nice central location. The staff were so helpful and friendly, went out their way to help us! Would definitely recommend staying if visiting Hue.

Plussat: Staff was super friendly.

Plussat: The room was very comfortable. Staff were extremely friendly and attentive. Great location, with many restaurants/cafes and facilities close by.

Miinukset: Maybe a slightly bigger TV, but not essential.

Plussat: The location was fabulous. The staff were simply awesome. Really on the roll all the time. The breakfasts were of a high quality. Experienced home comforts in Hue. Location was simply fantastic. The action spots were all at handshaking distance.

Miinukset: Nothing to complain about

Plussat: Personnel , super friendly, great service. Loved the welcome cup of tea or coffee with some cakes. Beds were good, good value for what you paid for. Very helpful staff, we had an awesome stay there

Plussat: The warm welcoming with tea and cake was very much appreciated! The staff was very friendly and helpful in helping us planning visit of the tombs (and the driver/guide they called was really lovely). We also liked the fact that the room was quiet. Would definitely recommend

Plussat: Customer service was great

Plussat: Friendly staff, good breakfast and great location. Not too far to walk to citadel and near to all bars and restaurants

Miinukset: Mix up with our booking and we received a smaller room than booked but we were ok and reception adjusted price for us. Price quoted for tours and transfers quite high compared to what is on offer elsewhere.

Plussat: People were very friendly and helpful. I arrived early in the morning, got breakfast and could get in my room at 11 am - thanks

Miinukset: I cannot find anything wrong except the jam - much too sweet.

Plussat: Awesome staff! Very kind and helpful! Great location close to city center.

Plussat: Good breakfast. Friendly staff. Easy to rent a motorbike.

Plussat: The pool was nice. The grounds were in good shape. The proximity to the beach was good. The bathrooms were large.

Miinukset: The A/C units in all of the rooms leak water out of the ceiling vents onto the floor. They also clearly have a mold problem in the A/C system (our first room smelled very badly--we changed rooms and the second had the same problem.) The A/C system serves all rooms. Customer service was not good. When we asked them to put us in a room that didn't smell of mold, we were directed to talk with an outside turnaround consultant on the premises who the hotel has hired to make the hotel a profitable concern. He would not tell me his name. But he did tell me that we were mistaken, that the rooms did not smell and there was no mold problem. Full stop. No attempt to remedy an unhealthy, and frankly disgusting room experience. We promptly left (without receiving a requested refund for our unused nights) and went to another hotel. It was worth the added expense. This place is not a place anyone should be forced to stay.

Plussat: Location was amazing. Staff really considerate

Miinukset: Slight mix up on the cab from the airport where we ended up having to sort ourselves out, although I did learn then that cabs arranged through the hotel everywhere cost a fortune!

Plussat: Really enjoyed our stay here, we booked 3 nights, which was plenty for a bit of R&R. Due to its location I may have struggled to stay for longer, as it is a way from Hue, but we knew this, so no problem. The resort is lovely, had everything we needed. Food was lovely and I didn’t find it overly expensive. The staff were just lovely, way attentive and helpful. Loved it and would recommend it to anyone.

Miinukset: Nothing

Plussat: On the beachfront, big spacious and very clean room, plus the free shuttle bus service into town. Very relaxing place.

Miinukset: Having to leave!

Plussat: Great location, great staff.

Miinukset: Stingy with water! And there was an event scheduled for a team building exercise for a business, would have been nice to know it was going to be noisy that day.

Plussat: Good breakfast. Although we stay here in peak season but really comfort and relaxing. The rooms are bigggg. Everything is amazing.

Miinukset: Check-in and check out are take a long time.

Plussat: This is my 2nd visit - enjoyed the secluded area, amazing staff and bed linen :)

Miinukset: Had a hiccup: electricity went off for half an hour without notice

Plussat: This resort located in a village which is far from the center so it is very quiet and relax. Its beach is very beautiful however because we were there in September so the waves were high for swimming. Most of our time was spent for swimming pool. Its restaurant was good and the price was not too expensive for seafood. I like their seafood hotpot, fresh and delicious.

Miinukset: Resort has many grass, flowers and trees, it is the advantage of this resort but also a disadvantage because there are a lot of mosquito and humid. On the arrival day, our blankets, bed-sheets, pillows were very moist. We complained to the room cleaners and asked her if she could turn on the essential oil diffuser but she may forget it so my family were bitten by mosquito during that night. We had to wake up at night to apply mosquito repellent. On the next day, after turning on the aircon a whole day, all stuffs were dried and the room cleaning lady also turned on the diffuser so we had a good night after that.

Plussat: The staff were very helpful and kind.

Miinukset: We booked a trip with the hotel and the driver was extremely bad. We ended up having an accident.

Plussat: The breakfast was fabulous! The staff was amazing! And, the driver who picked us up at the airport was so wonderful to wait after our flight was delayed several times. We also had a wonderful driver who drove us to all the sites in Hue. Finally, our driver who drove us to Danang was a great conversationalist!

Miinukset: We liked everything!

Plussat: Staff were very friendly and welcoming. Upon arrival we were offered drinks and invited to discuss our itineary during our 2 day stay. We were given some great recommendations

Miinukset: Everything was great

Plussat: Almost good Everything I need is quit good

Miinukset: Air conditioner has some problems. Need a little longer time to cool the air. And especially, it is not cold enough to feel.

Plussat: From beginning to end, and everything in between, I was totally delighted with this hotel.

Miinukset: Like every hotel, the prices of the drinks at the bar are substacially higher than if you went to an outside bar or restaurant, but the were not abusive by any means, just higher than drinks if you exited and went to a town bar or restaurant.

Plussat: Great Breakfast buffet, Location in "old city" good for sightseeing. Hotel tours and driver were very good.

Plussat: Great location, delicious breakfast and friendly staff.

Miinukset: Small pool but the kids enjoyed it.

Plussat: Incredible staff. Amazing breakfast. Excellent overall.

Miinukset: ...Umm the passion fruit juice at check in was a tad sweet

Plussat: The staff were very happy and welcoming and provided excellent sightseeing advice They also organised comfortable transport and transfers for us. The location was very good.

Miinukset: The wi fi speed was very slow and at times would cut out completely. There were also lots of random rattling pipe noises in the rooms.

Plussat: Spacious room and the staff were helpfull and professional. The hotel is new but the occupation is high. The breakfast was phenomenal and the varities was large. Booked a car for a 2 days trip to Hoi An with the hotel and the price is very reasonable. Camellia was the only one hotel which had a counter at Hue ariport to take care of their customers. Can't understand why Camellia is only a 4 stars hotel. Camellia beats for sure all the 5 stars hotels in Hue. Highly recommended at the best hotel in Hue

Miinukset: None

Plussat: Great location, right in the city center. The staff handling our arrival was super nice, attentive and helpful. She actually went the extra mile to give us a thorough guide on what, how and when to visit the city attractions. The welcome drink was the hotel's specialty, and it was delicious. Will definitely come back if we have the chance to travel to Hue City in the future.

Miinukset: Nothing

Plussat: Lovely and clean. Amazing spa and great restaurant. Staff were extremely friendly and couldn’t be more accommodating.

Plussat: The staff was very helpful and friendly. They went out of their way to make me comfortable.

Miinukset: The room was a little small. The lobby was a little small. There was no area to sit outside and have a drink or enjoy the view

Plussat: The room was clean and spacious. The staff was super friendly and the breakfast was good.

Miinukset: The jacuzzi is only for a limited time available for guests (4pm-7pm) which I think is odd. Booked that place to use it too.

Plussat: Great facilities, atmosphere, varied breakfast and helpful and kind staff. We will stay again if coming back to Hue

Plussat: Breakfast, Jacuzzi

Miinukset: Location could be better, the room was noisy because of a near construction

Plussat: By far, The nicest place we stayed in Vietnam. Great location, staff, food, everything! Spa amazing. Everyone who works there is pleasant. So lovely. Would come back to Vietnam just to stay here.

Plussat: Genaraly All, Staff , sevice , food etc,. I feel this is my home in Hue , every time when I come to Hue I stay there , As a Tour Ieader I have to take care of my group all the way. MY GROUP IS VERY HAPPY about this little hotel , Good luck all , see you soon

Miinukset: Nothing , nothing ,nothing

Plussat: Nice room for good price. Location in centre. Quiet room.

Plussat: The staff were exceedingly helpful. Met our request when we had a need! The kitchen staff were beautiful in nature! Smiles and made our eggs perfectly!

Miinukset: Perhaps the view if to have what I did not like.

Plussat: Friendly and helpful staff

Plussat: Good central location. Nice buffet breakfast. Clean, comfortable room with A/C. Friendly, helpful efficient staff. Very good value for money.

Miinukset: N/A

Plussat: The staff were exceptionally helpful with booking and coordinating intercity transfers. With our change of travel plans they were flexible with altering our hotel booking. Definitely the friendly hotel!

Miinukset: Bed uncomfortable, but not unlike most beds in Vietnam. Breakfast unremarkable.