Hue hotellia

Plussat: Friendly staff. Great breakfast. Great amenities.

Miinukset: N/a

Plussat: Erittäin viihtyisä ja miellyttävä resortti luonnon keskellä, mutta silti lähellä keskustaa. Huoneet isot ja siistit, erittäin ystävällinen palvelu, uima-allas hieno. Shuttle bus palvelu, mutta taksillakaan ei maksanut paljon keskustaan. Suosittelen lämpimästi, jos halua rentouttavan paikan asua keskellä Vietnamin hälinää.

Plussat: Some front desk staff where nice eventhough the Japanese manager ruined that experience as well

Miinukset: The location was too far. Hotel is too stingy to feel hospitable. I have never felt this bad staying anywhere

Plussat: Everything was perfect during our stay! We had the pleasure to be upgraded to an amazing spacious bungalow with access to the semi private pool. The staff was fantastic. They were all very helpful and kind, always trying to make our stay more pleasant. Last but not least, the breakfast with a view was full of delicious choices! The atmosphere of the entire resort was peaceful and restful. The environment is relaxing and beautiful. We will definitely come back!

Plussat: Beautiful and peaceful. A bit dark rooms but very big and extremely comfortable. We loved the swimming pool .

Plussat: The breakfast was fresh and clean with many things to choose from. Missing pancakes or waffles but other than that it was wonderful!

Plussat: We were given an absolutely gorgeous room! A romantic bed, a sunken bath with a huge dressing room and plenty of storage space. Outside, we had 2 chairs and a table to enjoy our afternoon tea.The gardens are very attractive with young, polite staff always working diligently. The breakfast each day was superb! We are vegetarian and had lots of tasty choices. The kitchen staff gave an excellent service.The cooks make super poached eggs! Thank you to all! The tea room is also beautiful with comfortable seating and amazing food.The young women who served there were gracious and friendly. We enjoyed swimming in the heated pool. Everything was a pleasure to us. At reception we were always given every attention and good advice. We loved our stay and send huge thanks to all at Pilgrimage Village!...Oh, and we really loved the little handwritten story scroll that was delivered each evening...the gentle touch of a beautiful culture and village! x

Miinukset: It was all lovely!

Plussat: Nice pool areas for swimming. Good gym and spa areas. Nice landscaping with lots of trees.

Miinukset: Front office staffs were a bit new I guess, they were not too welcoming. Check-in was not pleasant, as it was a bit of a mess. If organized, it would be better.

Plussat: The pool, very few guests at the resort had the place to ourselves.

Miinukset: Limited breakfast, especially on the first morning , due to few guests.

Plussat: Perfect hotel, excellent staff, good spa, nice restaurants, perfect and clean rooms.

Miinukset: Not exactly cheap, but it's still good value.

Plussat: Staff were very friendly and even gardeners greeted you with good morning or good afternoon. Very helpful with our small child. Assisted with queries about areas to travel and shop in Hue. A female staff member "Lo-an" was very helpful to us as a family. Rooms are set in landscaped areas, food was good but at resort prices. Onsite spa/beauty services were good.

Miinukset: All was very nice, but if staying for a few days and have a baby/ child who needs day rest, you would be best to call housekeeping as you leave the room - they tended to come at different hours everyday .

Plussat: Extremely nice hotel, definitely worth visiting. The staff was very friendly and helpfull. Maybe the best hotel I ever stayed.

Miinukset: The hotel is not located in the city, you will need to take a taxi to town (about 4 US$) or the free shuttle bus.

Plussat: The pool was nice. The grounds were in good shape. The proximity to the beach was good. The bathrooms were large.

Miinukset: The A/C units in all of the rooms leak water out of the ceiling vents onto the floor. They also clearly have a mold problem in the A/C system (our first room smelled very badly--we changed rooms and the second had the same problem.) The A/C system serves all rooms. Customer service was not good. When we asked them to put us in a room that didn't smell of mold, we were directed to talk with an outside turnaround consultant on the premises who the hotel has hired to make the hotel a profitable concern. He would not tell me his name. But he did tell me that we were mistaken, that the rooms did not smell and there was no mold problem. Full stop. No attempt to remedy an unhealthy, and frankly disgusting room experience. We promptly left (without receiving a requested refund for our unused nights) and went to another hotel. It was worth the added expense. This place is not a place anyone should be forced to stay.

Plussat: Everything was just amazing here, the food, room & facilities

Miinukset: there was nothing i didnt like!

Plussat: Great salt water pool. Lovely beach. Excellent breakfast. Wonderful staff great bathroom.

Miinukset: The beds were too soft for me. The air conditioner was leaking and not powerful enough. The bedroom was slightly too narrow. But not uncomfortable

Plussat: beach and pool were good, rooms are clean. Staffs were friendly.

Miinukset: Breakfast should be improved, the pool should be more cleaner

Plussat: The swimming pool is nice. The staff is friendly and beautiful view

Miinukset: The air con in our room got broken 4 times. They had to change our room once because of the air con one. But then the air con in new room did not work very well. Whenever I called the reception they send people to fix it right away but it keep working and then stopping until the 4th times. Also there was no hot water in our room for the first 2 days we stayed

Plussat: We stayed in the beach villa and we thought that it was a beautiful hotel room. The property was beautiful and we were very happy to be very close to the beach.

Miinukset: The food was some of the worst food we had an all of Vietnam. For the amount of money that they are charging, which was several times the price as you would pay on the local economy, the food was not up to the same quality as we had in any other part of the country. And while we loved the property, the food would make us not want to stay at this location again. I believe the hotel understands that it is very far away from everything else in the city so you have no choice but to eat there or at least that it’s the most convenient.

Plussat: Nice location being away from the busy town of Hue but having free shuttle bus. Great to have a bicycle to borrow to cycle along the coast and beaches. Swimming pool and gardens were kept really nice and room was spotless and comfortable. Bar and restaurant were good. Would stay again. Staff were very friendly and good humoured.

Miinukset: Bicycle was small for someone of 6 foot tall. Would be better if saddle seat post could be raised higher?

Plussat: The rooms are absolutely amazing, huge beds and lovely views. The pool and the area around it is great, loads of lovely palm trees and nice plants. The pool is big and the beach is very secluded with sun lounges - perfect for relaxing. The breakfast was nice and had loads of different options, also the food we had during the day was very tasty too and very reasonably priced. The hotel looks beautiful and the staff are amazing! There is also a free shuttle that goes into the centre which is handy!

Miinukset: Would be nice if the bar was opened for longer in the evenings

Plussat: Clean

Miinukset: Nothing

Plussat: Free shuttle bus to and from Hue to go sightseeing.

Plussat: The hotel staff is very customer-oriented and they supported us wherever they could. As we travelled during Corona Pandemics we were the only guests in the hotel. We were informed upfront that the breakfast will be a la carte and not a buffet. For our wedding anniversary special arrangements have been made. All in all: great staff, very good breakfast, good location.

Miinukset: The Pizza from the hotel restaurant.

Plussat: Excellent breakfast buffet, exceptional staff, beautiful pool, comfortable bed, filtered water (very convenient not having to brush my teeth with bottled water).

Miinukset: Way too many mosquitoes in the women’s changing/shower room by the pool.

Plussat: Wonderful furnishing and very attentive staff.

Plussat: As soon as I walked in every staff member made me feel more than welcome!! Without being pushy. I felt as a VIP during my stay. The hotel looks very good and clean. My room was also big, modern, and had lovely fresh flowers in it. Breakfast was amazing. I had lots of choices (local and international food) and I saw the cooks preparing everything fresh. As I liked their food so much I also had a dinner at the hotel, and it was also perfect. They also helped me with a private car to see all the highlights as I only had 1.5 day in Huè. In the evening there was a lovely live band playing grand piano, trumpet and violin. Their music sounded wonderful. Indochine Palace thank you for this lovely and unforgettable experience. I will definitely recommend you to my friend and come back if I ever visit Huè again.

Miinukset: Nothing

Plussat: The hotel was in an excellent location a short walk from restaurants, shopping and many of the major sights in Hue. The room was large, comfortable and clean. The service at the hotel was excellent as was the daily breakfast.

Plussat: The hotel looks very fancy, with gold and chandeliers, however, the staff does not have the bad attitude of places as such. They were very friendly and welcoming. It was a shame the hotel was so empty (due to covid scare in Asia) but we had a great time, eat well (Breakfast is AMAZING) and really want to congratulate all staff.

Plussat: not much many choices. taste is not bad.

Miinukset: there is no shampoo. only soap & body wash in the bathroom.

Plussat: Beds comfortable, views over river are good

Miinukset: Bathroom was a bit dated - shower over bath with a shower curtain doesn't really appeal

Plussat: The property situated on river beautiful view from our room

Miinukset: The room was a little dated and could have been a little cleaner but passable

Plussat: Henkilökunta oli erittäin ystävällistä ja he ottivat meidät huomioon kaikissa tilanteissa.

Plussat: Room ok. But that's only positive thing I can say about hotel stay

Miinukset: Most hotel facilities closed no spa no beauty shop 1 restraint close swimming pool.rented out to non guest kids for swim lesson so pool full of very very small kids. Pool service for drinks as advertised doesnt exist

Plussat: Location

Miinukset: A little old and not the cleanest

Plussat: Location overlooking the river, very helpful staff, good and cheap food, comfortable rooms

Plussat: Great location and a really great 'retro' hotel. the staff were so lovely and helpful and brought us a cake for my husbands birthday and a cake for our honeymoon! We would recommend everyone stay here! We had an amazing view overlooking the river and the mountains beyond, the balcony was lovely. I think this hotel is really under appreciated and thinks everyone should stay here!

Plussat: Not that good based on price. However you can get a room with a great view of the Perfume River. The staff are wonderful and speak English very well.

Miinukset: It’s old and a bit run down.

Plussat: best beds in Hue and a reasonably prices 4 star hotel

Miinukset: It was a very hot time of year to visit Hue and the aircon unit in the room struggled

Plussat: Abi from Kashmir and the rest of the staff were very kind and helpful ! Big plus : They literally have the best pillows EVER !

Plussat: Great experience altogether: very helpful and truly caring staff (in particular, the PR officer); bright, spacious room with city view; generous and varied buffet breakfast. Looking forward to my forthcoming visit!

Miinukset: Erratic access to wifi.

Plussat: The staffs are good

Miinukset: The hotel is very old. Need to be updated.

Plussat: front and loby staff were excellent

Miinukset: restrant staff were disastrous

Plussat: The management agreed not to demand fees for cancellations related to Covid-19: very decent of them!

Plussat: Location was ok, front desk and room staff were friendly and helpful.

Miinukset: Breakfast room has little character and feels more like a student catering hall, getting more coffee was usually an effort, there was plenty of food, but there breakfast staff are poorly managed. Pool area is very small 4 sun beds and no shade and is used by staff to sneak a smoke and make phone calls. Bed creaked, they did try to fix it but only partially succeeded, they did offer us an alternative room. One of the shower selection buttons did not work.

Plussat: From beginning to end, and everything in between, I was totally delighted with this hotel.

Miinukset: Like every hotel, the prices of the drinks at the bar are substacially higher than if you went to an outside bar or restaurant, but the were not abusive by any means, just higher than drinks if you exited and went to a town bar or restaurant.

Plussat: Great Breakfast buffet, Location in "old city" good for sightseeing. Hotel tours and driver were very good.

Plussat: Incredible staff. Amazing breakfast. Excellent overall.

Miinukset: ...Umm the passion fruit juice at check in was a tad sweet

Plussat: Spacious room and the staff were helpfull and professional. The hotel is new but the occupation is high. The breakfast was phenomenal and the varities was large. Booked a car for a 2 days trip to Hoi An with the hotel and the price is very reasonable. Camellia was the only one hotel which had a counter at Hue ariport to take care of their customers. Can't understand why Camellia is only a 4 stars hotel. Camellia beats for sure all the 5 stars hotels in Hue. Highly recommended at the best hotel in Hue

Miinukset: None

Plussat: location

Miinukset: nothing

Plussat: Location

Miinukset: Bathroom Staff

Plussat: Stay 2 nights , 10 mins walk to Walking Night Market, very fun if you stay during the weekend. Quiet area with riverside and pool, spa. Breakfast is great with western and Vietnamese foods.

Plussat: location

Miinukset: nothing

Plussat: strong wifi, large comfortable room, overlooking river

Miinukset: nothing wrong with the hotel

Plussat: The personnel was really friendly and helpful.

Miinukset: Breakfast ended already at 9.30 a.m. I liked, that the breakfast was quite local, but still not very fresh or nothing special.

Plussat: Ihana näkymä joelle. Kiva siirtomaa tyylinen sisustus.

Miinukset: Kylpyhuone kaipaisi pientä päivitystä.

Plussat: Friendly helpful staff. Very large room, which overlooked the river. Best breakfast buffet of our 3 week travel through south east asia.

Miinukset: Double bed requested but was actually a twin with the beds pushed together.

Plussat: Location is convenient; it's only a short drive to the citadel and a boat can be rented just next to the hotel. Breakfast outside, at the terrace along the river, is wonderful! Breakfast buffet is delicious! Nice restaurants are nearby (try Khai Hoan, opposite of the hotel).

Miinukset: Free internet is provided, but there are only two computers. These were often occupied. Staff at the reception was polite but not very enthusiastic.

Plussat: the great comfort of our big suite, expecially if related to the low price

Plussat: Great location for a sunset drink by the river, and breakfast served with a great view too. Breakfast menu superb - divine pastries and tiny cakes that can't have many calories, can they..I stayed in a standard (superior) room: clean, decor fine but not not outstanding - in all, the facilities one would expect for a good 4 star hotel. Pool location not fantastic but a sizeable pool, wifi plus computers in lobby. Nice welcoming drink.

Plussat: Staff were incredibly helpful and upgraded us to a wonderful suite. The pool was great as was the buffet breakfast

Plussat: We love this hotel. Our daughters loved the staff and become very good friends with them. The front desk helped us book flights and activities. Spa was incredible. This was the best stay of entire trip from north to south Vietnam

Plussat: Convient location. Staff was very welcoming. Couldn't beat the price for what it was.

Miinukset: There were flies everywhere in our room including a pile of dead ones on the windowsill. Breakfast (included) was not that great.

Plussat: The hotel offers very good value for the reasonably small price. We were welcomed very friendly with tea and the hotel owner explained a few things about Hué to us. Since we arrived in the morning and our room was not yet empty, we could leave our luggage at the hotel and they hurried up to make our room available as soon as possible. The room was very spacious and had an excellent view on the town and the river. We also had a free cocktail at the rooftop bar. The hotel is located in a quite busy area with lots of nice restaurants and small shops. Also the Hué citadel can be reached by foot in about 15-20 minutes. Overall a very good stay in Hué!

Miinukset: There was a lot of partying going on in the surrounding area. Unfortunately, the room was a little bit noisy, but since we were tired, we did not mind at all and after midnight (I think), the area is very quiet and also hardly any noise from traffic.

Plussat: Breakfast is not very nice. There are plenty of cafe & street food, restaurants elsewhere.

Plussat: We were on top floor, there was beautiful views, specially in the night.

Miinukset: Spa. Very good breakfast.

Plussat: The location of the hotel is good.

Miinukset: Poor quality of Breakfast, room dusty, pillows not comfortable. Gym and swimming pool area very dirty.

Plussat: Good breakfast, tasty bacon, excellent location

Miinukset: Very small pool area on the roof,

Miinukset: Shower was leaking.

Plussat: We really liked this hotel. Extremely comfortable and spotlessly clean. The staff were all extremely helpful, friendly and professional. Lovely breakfast with tremendous views of the Perfume River . We also enjoyed evening swims in the swimming pool and sundowners in the rooftop bar. Perfect.

Plussat: Decor and room size was impressive. Luxurious bathroom. Good breakfast. Good location close to night life areas. Quiet street.

Miinukset: Many stairs at entrance to hotel, that would prohibit a lot of guests from staying here. Bed was overly firm and pillows very soft. 2 mini bottles of water offered only. Reception staff were not welcoming. Guest and staff hygiene in buffet breakfast area could have been improved.

Plussat: The property was very clean and the rooms very spacious and lots of room and good amenities. Lots of breakfast choices. Friendly staff

Miinukset: The rooftop bar needed better service and if anything the hotel was a little clinical in its feeling but still lovely

Plussat: The location is excellent, close to the walking street with restaurants. Very friendly staff, very clean, very big room, great view from upper floor. The staff accommodated a room-change for us, very much appreciated! Our thanks to the staff at reception and the manager of the breakfast area!!! Hue is a very beautiful city, the Royal palace is a must-see, and we had a lovely walk on the river promenade in the evening. There is a wide choice of restaurants. We had a good massage at the Big Bang massage salon across the street from the hotel, good value for money, very professional.

Miinukset: The boat trip that we booked through the hotel was quite disappointing. The boat was very slow and very loud, and the sightseeing was badly organized (one of three sites was in renovation...). To get to the fantastic royal mausoleum, better to take a car.

Plussat: Excellent buffet breakfast

Plussat: The staff were very friendly and they gave us an upgrade when we arrived, which was great! The room surpassed expectations. Extremely spacious, well decorated and with good views. Breakfast featured a good range and we enjoyed the Vietnamese options.

Miinukset: Swimming pool was too cold for me to relax in personally. Also, I thought the steam room was included - I couldn’t see anywhere it mentioned otherwise, but on enquiry I was told it does cost extra. Really minor though - we loved our stay!

Plussat: The rooms were spacious and the bathroom was fantastic. The decor was lovely and the room was very well kept.

Miinukset: The breakfast had limited local options.

Plussat: Breakfast was the best we have had in Vietnam. Great selection of foods and drinks...fresh watermelon juice was the best. The staff were exceptional and very happy to please.

Plussat: Everything was wonderful. The staff happy and kind despite the virus upset with less business. The breakfast and menu was nice. Bathrobes were an added comfort and any requests they responded quickly.

Plussat: Brilliant location and value for money. Very comfortable spacious room with a massive comfy bed.

Miinukset: Breakfast could be improved!

Plussat: It was perfect from the room to the staff. Especially the breakfast and all the ones served breakfast, they're really kind and helpful.

Miinukset: There was a little bit noise from fridge but it's okay.

Plussat: The location is just excellent, just 3 mins walking to the Night street, but still far enough from all the noise. The staff are really friendly and helpful.

Plussat: The room was very clean. The staffs were friendly even though they did not support us for a room without tube as they said. The location was perfect. I may come back here to stay for next trips to Hue.

Miinukset: No soundproof, I guest. It was so noisy, and we hardly sleep well during 3 days. Because of Covid, the restaurant was closed so that no many choice for breakfast.

Plussat: Almost nothing. I booked for three nights and checked out after one. The only good news is that I wasn't charge a fee for the early checkout.

Miinukset: The location is isolated with little access to restaurants or shopping. The room(s) were dirty and smelled of mold or mildew. The shower and toilet are in the same enclosure and moisture evaporates slowly making for slippery walking and wet toilet seats. The cover on the sofa was dirty and there was no desk or work area. I can't recommend this hotel!

Plussat: Breakfast was poor due to limited guest ! But the staff prepared the options as requested and their management gave a discount too. The location is TOP . Room was spacious .

Miinukset: The breakfast / the pillow quality not suitable for myself - Rest all is fine .

Plussat: The facilities are ok for the price you pay but nothing special. The staff however were all extremely nice and helpful even in these troubled times. They made the hotel home for us :) the restaurant was really delicious local food and everyone was smiley

Miinukset: I think it was slightly overpriced for what you get but ok

Plussat: Free upgrade to a Suite on the top floor

Plussat: Orchid Hotelli on pieni (18 huonetta) mukava hotelli keskeisellä paikalla. Hotelli on ikäänsä nähden hyväkuntoinen ja huoneet siistejä. Aamupala oli monipuolinen ja maittava. Koko henkilökunta on ystävällinen ja auttavainen. Asiakas otetaan vastaan lämmöllä ja asiakkaasta huolehditaan. Tullessa henkilökunta toivotti meidät tervetulleeksi etunimellä mainiten. Hämmästyttävän hyvää ja yksilöllistä palvelua. Kokemuksemme hotellista oli niin hyvä, että päätimme tilata seuraavalle kuukaudelle viikon majoituksen uudestaan. Tässä hotellissa hinta-/laatusuhde on kohdallaan. Suosittelemme.

Miinukset: Oleskeluaikanamme ei tullut eteen mitään negatiivista asiaa. Rakennusteknisesti löytyy joitan huoltoa vaativia kohteita, mutta ne eivät meidän oleskelua häirinneet lainkaan.

Plussat: Very friendly staff. You can order from the breakfast menu. Very good location for restaurants and bars and close to the river.

Plussat: Great location, very nice, very helpful and friendly hotel staff, perfect breakfast - I can strongly recommend.

Plussat: Great location, attentive staff, and good value. It was a difficult time during the COVID-19 crisis. The hotel allowed my wife and I to cancel 1 night of our stay without penalty in order to return home per recommendations of the U.S. State Department. We appreciated their concern for our well-being.

Miinukset: We were spoiled in other hotels in Vietnam, which we stayed in, that had a pool to cool off in at the end of the day. Missed having that feature at the Orchid Hotel. I appreciate the fact that this hotel can't simply build a rooftop pool to satisfy customers such as myself.

Plussat: Good location for bars, restaurants, river etc yet quiet at night. Spacious room. Helpful staff.

Miinukset: For the price, hard to complain

Plussat: The staff at the hotel were excellent.

Miinukset: I liked everything about the property.

Plussat: The location was absolutely central for sights and restaurants for a 2 or 3 day visit. The staff could not have been more helpful.

Plussat: Location

Miinukset: Drap, blanket, pilow... are old. The hotel should replace by new ones to make the sleep comfort.

Plussat: The check in process - given tea and a snack right when we arrived was lovely. It allowed us to take a moment between the craziness of getting from the airport to our room. Staff were so helpful and knowledgeable. Sent us to the best places to eat, relax and entertain ourselves

Plussat: Breakfast was good with some chees,dessert,french bread etc. Room was also good.Bathroom was ok with a good shower. People are very friendly. You find a lot of restaurant,shops,travel agents around the hotel. The Citadel and The For bidden City to visit is at walking distance (2km). The only negatif point is that the price for a private taxi a little bit to high is compare with agency in the street. We drive from Hue to Hoi An with 2 persons but it was a big car (fortuner) and after I order I saw the price in the agency but I gues this was a smaller car. We didn't need a big car but to late. I was satisfied to sleep in this hotel and will take the same if I come back in Hue.

Miinukset: Already mention above

Plussat: Superb sevice. Excellent location

Miinukset: Small and uncomfortable lobby

Plussat: The staff were extremely friendly and helpful. There were lovely touches like chocolate on the pillow on our second night there.

Miinukset: The beds were very soft so we were a bit achy.

Plussat: All round excellence. The staff were brilliant and standard of hotel that of at least a 4 star.

Plussat: What can I say that hasn't already been said - fantastic hotel, fantastic staff, great breakfast, excellent value for money.

Miinukset: A pool would be nice ;)

Plussat: Very good service.

Miinukset: Breakfastroom is a bit too small.

Plussat: The staff is very friendly and the service offered exceeded my expectations. The private tour organized was pricy but totally worth it, as Van was the perfect tour guide. She new all the particular details and the history of the country. The sauna, gym and spa were excellent. We would definitely recommend this hotel.

Miinukset: Our room was not very specious and it is probably more a personal thing but the bed was too hard and firm for us. Also the chairs in the restaurant look good but are not comfortable, specially for tall people.

Plussat: Great Breakfast. Hotel has a very nice atmosphere and character. We also had lunch on the terrace. They make some very good cocktails in the bar.

Miinukset: There is a chronic lack of storage space for clothes, even in the larger rooms. A set of drawers would have been ideal.

Plussat: We liked everything about Azerai. We would go back.

Miinukset: No Complaints. Staff treated us great and the rooms and food were excellent!

Plussat: Beautiful grounds and building, large rooms & good food

Miinukset: Nothing

Plussat: Location and hotel style, very chic

Miinukset: We made reservation for a garden view and the hotel gave us parking area view with lots of noisy from street

Plussat: Nice room. Good breakfast choice. Nice and quiet location. Efficient and friendly staff. Got our room ready even though we arrived around 10 30am. Got upgraded to river view room.

Miinukset: No chairs on the balconies. No point in having a balcony if you cant sit on it. Expensive bar prices.

Plussat: Perfect and elegant

Plussat: Loved the friendly service from the staff, who welcomed us with fruit and iced tea. Throughout our stay Miss Sophie, Miss Anna and the team did everything they could to help us enjoy our stay in Hue, from booking tours and train tickets, to helping us make restaurant reservations and organising metered taxis to get us around the city. The room was spacious, clean and comfortable, with complimentary bottled water provided. They also have a great spa in the hotel where you can get an excellent massage. Breakfasts are excellent with a huge variety of both Vietnamese and Western choices. Location is great - just a few moments from Hue's walking streets.

Miinukset: We loved everything about the hotel.

Plussat: Very friendly and helpful staff Good breakfast

Miinukset: A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning

Plussat: The room was clean. The bellboy was very attentive.

Miinukset: Chose this hotel because of the spa but it was closed throughout the duration of my stay. Pillows were old and not comfortable. Advertised “fresh fruit” in the room but did not see this.

Plussat: Good value, friendy staff, location

Miinukset: Pretty more communicate: emailed them twice before booking and got no reply. Tried Facebook too and calling asking for reply without any luck.

Plussat: This is just 2 star hotel so everything is at basic level. However, the service is really great. They allow you to check in early and check out late. I stayed in hotel in NCOV-19 breakout, so breakfast is limited, but I am allowed to eat as much as possible. The staff is friendly and good at speaking English. Bed is comfortable and clean. Same as toilet. The water pressure is good.

Miinukset: The air conditioner is quite old so it takes time to spread the cool air in the room. The price of renting motorbike is really expensive vs. other places. It's quite inconvenient for business travelers. If they can offer more reasonable price, the stay will be perfect.

Plussat: every body, every thing were great!

Plussat: Clean hotel and friendly staff :) hotel renew every year

Plussat: We stayed here last year and it was just as good this time. It's a great location without being too noisy, good walking around and easy to get your bearings. The hotel was clean and comfortable and the staff were great, friendly and helpful. Breakfasts were good, and we really enjoyed our meals in the sister hotel, amongst other places. There are a couple of little bars just opposite which is handy.

Miinukset: Nothing to complain about.

Plussat: I like the room, the atmosphere and the staff

Plussat: The staff were very helpful.

Plussat: Staff were superb and organised a City Tour as well as a transfer to Hoi An and advised us about the best places to eat locally. Our room was clean and the bed was very comfortable. There was a good choice on the breakfast menu and the quality of the food was very good. For the price we paid, the hotel was exceptionally good value.

Plussat: Staff was extremelly friendly and made us very welcome. We were upgraded to a better room free of charge and, for the amount we paid, this was probably the most pleasant stay we've had so far. What really made the difference, though, was the wonderful staff.

Miinukset: No complaints - some other reviews pointed out that meals are not prepared at the hotel restaurant; we had dinner there once and didn't even notice until we read the review: the wait was normal, food tasty and hot, and prices no different from any other restaurant in the neighbourhood, so no problem for us.

Plussat: room size, view

Miinukset: no dvd/cd player, no safe in room like advertised, very humid room

Plussat: The hotel has a superb price/quality ratio.The staff was really nice and the service was great. Location was good. One block away of the main restaurant area, in a quite street. View was great. I would reccomend the motorbike tour to the tombs and the citadel. Perfect way to see Hue.

Miinukset: We send an email for a pick up from the trainstation, but never had a response. Turned out not to be a problem, because taking a taxi was just as easy.

Plussat: The staff in Vina hotel is really wonderful,they are all the time trying to make you all so easy!!The location of the hotel is reeally good,near the silk shops,restaurants and 10 min. walking to the Citadel.

Miinukset: The breakfast was very poor!

Plussat: Clean, very good value for money, nice big rooms

Plussat: front desk was so helpful arranging tours and recommending places to eat, special mention for the service they gave me when I had an accident, a staff member took me to the hospital and stayed with me to see that I was looked after

Plussat: Excellent service by the staff Close to the Hue Railway station Spacious and comfortable

Miinukset: Bedside plug point not available

Plussat: Clean and well equipped. The swimming pool was great. The buffet was delicious and there were nice views from the restaurant

Miinukset: The photos of the room were not 100% accurate, specially the ones of the balcony which was the main reason we chose this hotel. The mattress was not particularly comfortable

Plussat: Standard of property was good. Staff efficient, helpful and friendly. Breakfast options were great!

Miinukset: Interior decor and fittings a little tired and outdated. The bath shower was deep and quite a step out.

Plussat: We got the night train from Ninh Binh and expected to just drop our bags until check in in the afternoon. However we were given our room immediately - after 12 hours on a train it was a lush surprise. The really spacious room had two massive beds, a terrace, great shower and a swimming pool on the same floor. It’s spotlessly clean, staff are very friendly and speak very good English. The breakfast was great with superb views. It’s away from the main centre a little - but you can walk to the river in 10 minutes and a taxi is only a couple of quid to drop you to the main ‘tourist’ area.

Miinukset: Nothing

Plussat: Excellent service by perfect staff. Rooms are large and well furnished. Nice top floor breakfast dinning room with an open balcony on 3 sides to view the Perfume River and distant hills, a spectacular view. Very close to the Railway Station for anyone arriving by train, no need for a taxi. Swimming pool. Secure parking with 24 x 7 security guard. The hotel is located in a quiet area surrounded by University buildings and other higher educational facilities. Quiet at night, no street noise. Easy riverside walking to the busy night life area or 5 minute taxi ride.

Miinukset: I cannot find a fault with this hotel.

Plussat: Very good anything.

Plussat: Good bed .There car and driver took us to the airport.His conversation and command of English was great. View from the restaurant was good .

Miinukset: Decor a bit tired.

Plussat: Very comfortable and friendly, helpful staff. Handy location for walking to many sites and neighborhoods. Close tonPerfume River walking path.

Plussat: Fast elevator, great guest service.

Miinukset: Room is not looking great and top floor isn’t entertaining

Plussat: Location

Miinukset: All good

Plussat: Fantastic location on the river you must stay at this hotel

Miinukset: Nothing bad to say about the hotel

Plussat: Clean & location

Plussat: Location

Miinukset: Night clubs next door..pumping music till sunrise

Plussat: Very friendly, clean, efficient and value for money - we will stay there again.

Plussat: everything was perfect!

Plussat: The hotel looks new and fresh and the staff was very friendly. However, the breakfast is not recommended.

Miinukset: There is a big window between the bathroom and the main room. Not really nice having the view of the toilet from your bed. The bathroom was also full of ants.

Plussat: Good taste BF with a lot of choices, help with bags from the road, small lift to carry bags upstairs to your rooms, helpful staff, good price, lots of restaurants, big beds, big room, big bathroom.

Miinukset: A little walk through an alley from the street, a little confused during busy BF but still good.

Miinukset: Can proudly say that this was my best hotel hospitality experience around the globe, and i had many of them... The staff was beyond amazing, treated us like family since the moment we entered the hotel. Answered every little question we had and simply helped us with everything possible. The room is huge, beautifully designed, super clean and convenient. Highly recommended!!!

Plussat: Central Nice breakfast

Miinukset: Bed not comfortable Bathroom too dark Charged 3% for credit card but policies at booking.com says there's no fee

Plussat: It is very central. For breakfast they have a big variety to choose from. The stuff is very nice and friendly.

Plussat: Location was down a lane, many karaoke bars around and can be a bit noisy

Plussat: The staff were very accommodating and friendly. The room was spacious and comfortable with a great view from the balcony looking over the city skyline. Although the hotel is close to the walking street sound proof windows and door ensure there is little to no noise when tying to get to sleep at night. Location couldn’t be much better - close to walking street and perfume river - and the breakfast was the highlight with a wide array of options and good helpings. No complaints whatsoever. Would recommend to anyone looking for comfortable but cheaper stay in Hue.

Plussat: Extremely helpful people, nice hotel, good location. Excellent breakfast.

Miinukset: AC war a bit noisy at night, but was still able to sleep without problems.

Plussat: Best sleep in 9 weeks of travelling! No cockerels! Extremely clean. Separate shower cubicle. Quiet lane but just off main social streets. Lovely staff. Good breakfast and coffee with fresh milk. Loved it.

Plussat: Knowledgeable and friendly staff. Staff moves with a sense of urgency whether helping with getting a taxi or loading/unloading luggage. Believes in customers first. Hot breakfast service was quick and plentiful.

Miinukset: Breakfast eggs were oily at greasy - too much oil. Draining with a knapkin fixes it.

Plussat: Wonderful location and breakfasts, surprised on how much I pay to get this valued accommodation. Hotel keeper , the lady is supper supportive.

Plussat: The hotel deserves more than 3 stars. Check- in was quick and efficient. The room was big and clean with small personal touches.Bed comfortable Big selection and good taste of food for breakfast. Small but clean swimming pool. We got all what we need for nice holiday.

Miinukset: nothing

Plussat: The location is perfect! Right at the centre of walking street. Many restaurants and bars in walking distance.

Plussat: The room was great, the bed and the shower! There was many options for breakfast

Miinukset: The music from the bars downstairs is too loud until 4 am and you can hear everything from the room even if we were in the last floor.

Plussat: Pool is great for cooling down on a hot day

Plussat: The hotel is located in a very central area, during weekend, the street turns into walking area. The room has good facilities,

Miinukset: It is a basic budget hotel, nothing special about it