The front desk staff was phenomenal. Above and beyond and what I would expect at a higher end hotel. Covid precautions were very good too. I felt very safe in my room. Kitchen had all the basics plus some. Would be very comfortable for a long stay.
while this did not diminish the stay at all, there were some issues - in room phone did not work, toilet roll holder fell right off the wall. That's it. Things age and wear down and I understand repairs this last year take a while. Was an excellent stay.
Quiet, clean, and friendly staff.
I did not like that the ice maker never produced ice while I was there. I turned it on about 30 minutes after I checked in and by the time I checked out I still did not have ice. I did ask the front desk for ice but I was told to get it from my room.
Size of room
Pool not working. No Hot breakfast as advertised. Air not working.
The additional $20 charge that wasn't disclosed prior to check in.
I absolutely love the room it was truly a wonderful stay!
The front desk manager was absolutely disrespectful demeaning all around just a very nasty person and I will never book another room through the residence inn again just because of the experience and how it was treated by her,
I love this room the set-up is perfect it's clean and nice I stayed extra night bc I love it so much
I have no complaint it was a nice mini vaca for me and my family
Comfortable clean and the staff is always friendly
The daytime manager was horrible. She was unprofessional & completely disrespectful. The hotel itself was just fine & I would recommend. But, I will never stay there again b/c of this lady!
Great room, loved it.
NO direct sunlight, terrible layout for windows.
How clean it was
I was charged 257 dollars because I left a broken un smoked cigar in the trash. No smoking was done in the room all smoking was done in their smoking area.
Pool was closed without notice, phone in room didnâ€™t work, bathroom door handle broken, staff unwilling to accommodate room change, didnâ€™t. Allow for late checkout, at times staff was not friendly and welcoming
Very clean, newly remodeled, friendly staff.
Residence Inn by Marriott Indianapolis Northwest sijaitsee bisnesalueella, ja Indianapolisin moottorirata ja Indianapolisin lastenmuseo 15 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 37 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 103 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Residence Inn by Marriott Indianapolis Northwest on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.