Boston hotellia

Plussat: View of the Harbor was amazing

Miinukset: No

Plussat: Amazing views of the Boston Harbor. Exceptional location and staff went above and beyond to ensure our stay was enjoyable ⭐️⭐️⭐️⭐️⭐️

Plussat: We liked everything in here: location, staff, restaurants, organization. We felt relaxed. Thank you very much!

Plussat: Excellent room, staff, location and view.

Miinukset: Excellent hotel with great staff and a fantastic location.

Plussat: Was clean and service was excellent.

Miinukset: Small room, no hot tub and super expensive.

Plussat: The spa facilities were amazing!

Plussat: It was perfect, location, room, gym facilities and view!

Miinukset: Nothing

Plussat: It was in a great location

Plussat: I was on the 16th floor on the harbour side and 5he view was heart achingly incredible. The staff were very accommodating and attentive with various special requests I had. I ordered room service one night and the whole process was easy, the food wonderful and the service/delivery/presentation was really special. Just loved the whole stay!

Miinukset: Wild have been topped off by having a bathtub

Plussat: Great restaurants and view. Great location Staff excellent

Plussat: Fabulous location. Staff extremely courteous.

Miinukset: Bathroom slightly small.

Plussat: Amazing location, walking distance to many attractions. Staff was very friendly and helpful. Would definitely stay here again.

Plussat: We ate in the Café and it was delicious. Their yogurt and fruit is very tasty and the pastries are delicious!

Plussat: The location was perfect for the cruise port. The fitness center is excellent and it is so close to the T you can get anywhere

Miinukset: If there was some midrange casual family style restaurants within walking distance

Plussat: Ideally situated. Rooms were clean and spacious and the beds very comfortable.

Miinukset: Beware - the bath was very slippery when taking a shower.

Plussat: The hotel is a little way from the centre with lots of building work going on. It looks as if this area is to become a vibrant area with eateries popping up. Tne hotel was lovely, we booked it as a last night in Boston treat. The pool is lovely but steam rooms segregated to the shower rooms so unfortunately my husband and I were not able to enjoy together. We would also have lived a jacuzzi. But maybe this is more a business trip hotel rather than a spa one?

Plussat: Clean comfortable room

Miinukset: Cold changing room and corridor for pool limited choice of food disappointing menu

Plussat: Location was convenient to what we wanted to do

Plussat: Seaport has thought of just about everything one might need in a place to stay. Great amenities and location.

Miinukset: Generally parking is very expensive. $37/nite at hotel.

Plussat: Everything was perfect. We had a room overlooking The Trade Center and the Harbour - fantastic views of the bay and the aircraft taking off and landing. Staff well prepared and genuinely friendly. Beds really comfortable and the room and bathroom were well furbished and spotlessly clean. Thank you for a great stay!

Plussat: Location is great. right next to the water and right next to the convention center!

Plussat: Location was perfect for walking and home base.

Miinukset: Nothing

Plussat: Staff was very helpful!

Miinukset: The drop off by the rail... what a mess.

Plussat: Staff, Location

Plussat: Amazing concierge service provided by Cassie!

Plussat: Central location , only a 15 min nice stroll to Fenway

Miinukset: No tea/coffee making facilities in the room

Plussat: The location

Miinukset: The room decor is dated.

Plussat: Location was excellent. Hotel was beautiful, comfortable and very clean.

Miinukset: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!

Plussat: Great location, nice having pub and restaurant in hotel and bed super comfy!

Plussat: The location. The room was large and comfortable. The bed was especially comfortable with good linens.

Miinukset: The lack of a coffee maker in the room.

Plussat: Incredibly friendly and helpful from start to finish. Every single person from the doormen to staff at reception to the concierge to the bellhop who gave candy to my daughter. Great room. Airy. Clean. Silent.

Plussat: Location and staff are the best in Boston! The smell we love the smell of the Lenox when you walk thru the door!

Plussat: Staff very friendly and accommodating. Got text to remind us of our reservation. Porter staff made my boys so happy that they want to come back next time to stay.

Miinukset: none

Plussat: They have gluten free toast never able to find this anywhere!!

Miinukset: The process between booking.com and hotel is confusing. We needed to leave a day earlier and no one knew how to handle this.

Plussat: The staff were very helpful and friendly.

Miinukset: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.

Miinukset: The gym is very small and needs a renovation.

Plussat: Fabulous bedroom room beautifully decorated and spotlessly clean . Staff so friendly and attentive. Food delicious and bar area relaxed with a lovely atmosphere .

Plussat: Location

Miinukset: Staff attitude ranged from amateur to obsequious.

Plussat: The property was great and the staff was exactly what you’d expect from the Four Seasons. They made my birthday feel special.

Miinukset: I came to the realization pretty quickly that I was paying for the hotel “name” and the real estate. I’ve had much nicer accommodations in far less expensive hotel brands. But hey, now I can say I’ve stayed at The Four Seasons.

Plussat: Staff very friendly

Miinukset: First day we were out for 6 hours then returned to the room we had left and had to ask for the housekeeper to visit

Plussat: The bed

Miinukset: The view of the room in addition to the noise from ac machines on top of the podium.

Plussat: Staff exceedingly attentive. Every individual was delightful and willing to please. Location was superior for our needs. Dining room was comfortable with a pleasant view of Boston Common. Also enjoyed the bar area.

Miinukset: Room layout was odd, with the bathroom right next to the bed. Restaurant dining options were limited. After checking in, after traveling all day we were looking for a light meal and ended settling for a hamburger and a bowl of soup. We found the in-room dining had different options and wonder why these were not available in the restaurant. Food and beverage prices were high even by hotel dining standards. Lobby was sterile and not very comfortable.

Plussat: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Plussat: Great service!

Miinukset: Attention to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15 USD.

Plussat: breakfast is good and so is the location, service

Miinukset: price, value for money. too many brands out there offering similar levels of service 15% chepaer

Plussat: The staff was very accommodating after we explained our situation. They even allowed us late checkout. Great place

Plussat: The location was good and it was decorated very retro and on trend. Not a typical hotel chain where everything looks the same. I also liked that they had complimentary coffee and water in the lobby and the room.

Miinukset: The fan was broken in the room and I mentioned it to two people at the front desk. Both said that they would send someone up with a replacement. That did not happen. Front desk associates were chatting with the valet or using a personal cell.

Plussat: Uniqueness and friendliness.

Miinukset: No dedicated PC (with printer) for guests.

Plussat: Comfy beds, beautiful room, excellent and extremely helpful staff!! You guys

Plussat: If you're going to a Red Sox game, you can't get any closer. Looking out our window you can see the backside of the right field grandstands. The rock and roll vibe is really cool but not overdone, they've found a nice niche.

Plussat: Super friendly staff, great location, fun vibe!

Plussat: the way the hotel had a theme of music and was different to normal

Miinukset: When we got there, there was another charge of $16.00 to use the pool and bar which we were not told about previously. Also we used the pool but there was nowhere to get drinks until 5pm, would have been good to have somewhere to get drinks.

Plussat: Simply everything

Miinukset: Nothing

Plussat: satisfactory.

Miinukset: Not told about the $50 x 3 retention from credit card or $16.5 x 4 for hotel facilities in advance. The $50 x 3 was subsequently reimbursed.

Plussat: Allgrear

Miinukset: Didn't use pool or gym , a charge for something we did not use ,but nice stay

Plussat: Perfect location adjacent to Fenway park. Super lively area, full of things to do. Loved the rock and roll themed vibe and the staff were super friendly. Walkable to back bay. We enjoyed hearing the roar of the ballpark during the games and how busy the area was before, during and after each Red Sox game. Also, the sushi restaurant Hojoko was super yummy and reasonably priced.

Miinukset: You can smell the restaurant throughout the hallways, which can be a little off putting as it smells like fish most of the time. Really not much to complaint about other than that.

Plussat: Everything about this hotel was unexpectedly perfect. We made the reservation at The Verb because of its location next to Fenway Park (you really can’t get any closer). The rock n roll theme was a really cool bonus. We loved having the turn table and a selection of albums in our room. The room was absolutely spotless and the beds were extremely comfortable. I recall seeing comments in reviews posted somewhere about it being too noisy, but we didn’t find that to be true at all. The staff that we encountered were friendly, helpful and humorous. Our only regret is that we didn’t bring swimsuits for trying out the heated outdoor saltwater pool, which looked lovely.

Miinukset: Only that we have to go back home for work and couldn’t stay longer.

Plussat: Very comfortable, good location

Miinukset: Noisy air conditioning, very poor continental breakfast

Plussat: The location was excellent and the breakfast, thought expensive, was very good with a broad menu to suit everyone.

Miinukset: The air conditioning in our room sounded like a jet taking off every half hour.

Plussat: Old charm with all the updates in a fantastic part of Boston Back Bay. Staff highly attentive and property plus room immaculate.

Miinukset: No room service or happy hour but restaurants are walkable.

Plussat: The room was very large. The hotel is located in Back Bay, the most elegant neighborhood in Boston.

Miinukset: Only a working lift and some problems with accepting credit cards, but nothing very important.

Plussat: The hotel had a classy, historic feel to it, with nice furnishings and very clean.

Miinukset: I was disappointed that there was no common space where you could sit and relax outside of your room. I didn't realize that this was the case before booking; I just assumed it would have a sitting area. Also small bathroom with too little counter space.

Plussat: Location is fabulous and the staff was first rate. Will definately stay again if we return to Boston.

Miinukset: The room only had one comfortable chair and there was two of us.

Plussat: Friendly charming comfortable

Plussat: The staff were wonderful without exception

Miinukset: The rooms are tired to say the least and need updating.

Plussat: Location and on site restaurant

Miinukset: Service and physical property

Plussat: Staff were very helpful and friendly. Hotel is nearby shopping area and prudential shopping mall.

Plussat: It was well appointed

Miinukset: The bathroom was tiny and there was no place to even set my toiletries.

Plussat: Location, ambiance, Uni restaurant. Pleasant/helpful staff.

Miinukset: Overpriced at $---/night.Small dark room w/dark furniture. Tiny bathroom not adjacent bedroom & w/ no tub/skinny shower. Bathroom sink clogged (someone came to repair 2X, still clogged). Door chain lock broken. Fridge door wouldn't close properly.

Plussat: The Spa was incredible!

Miinukset: The staff who seated me to my breakfast table, she was VERY arrogant. and unfriendly. MO should replace this staff. Maybe she looked down on asian chinese . I saw she treated other american guests with smile but not me.

Plussat: Wonderful hotel in a central location. Service was impeccable.

Miinukset: The lobby bar is a little dark. Too bad it doesn't have better views.

Plussat: Everything

Miinukset: Nothing

Plussat: The in room dining food was surprisingly poor, After having Easter brunch at your hotel this Year, the best food ever!, I was looking forward To your in room menu after two long days of Meetings. I own three rests, your chef in charge Of this menu is not paying attention to his food. Your line cooks did a great job, it was the protein In each meal that should have never been served.

Plussat: Excellent. Well-cooked, every time.

Miinukset: The price was a bit high...

Plussat: Location, rooms, staff

Plussat: Hospitality

Miinukset: The quality of room service food

Plussat: Everything

Miinukset: Nothing

Plussat: I prefer a richer buffet

Miinukset: the rooms could be renovated

Plussat: Awesome bed, liked Nespresso machine, employees were outstanding and very accommodating. John and other doormen very friendly and informative. Lobby staff fantastic. Felt very safe during Marathon. The system they had in place was very smooth for customers. Wednesday run was unexpected and a beautiful way to see the city. Lobby floral arrangements outstanding. Gym super nice.

Miinukset: Pillows too big and hard Lights too complicated to control

Plussat: We liked that it was so close to everything

Miinukset: We had to wait until 4:30 for our room to be ready. Check in was at 4. Then we were out all day and expected our room to be clean when we got back. No one came to clean the room. When I called the next morning to let them know they were supposed to send someone up with towels and such. No one came. The hotel clerk told us we can order what we wanted at the bistro. When we went down it was closed. I would have to wait an hour that’s when we left. I would not stay here again

Plussat: We had a medical emergency come up on the last couple of days and my husband was confined to the hospital just as we were scheduled to take a train to New York. The employees were very kind to us, and we appreciated it very much. When we finally were released, the staff was very helpful to us in getting us transport to the airport so we could return home.

Miinukset: We might have had a whole lot more enjoyment without the medical emergency, but that had nothing to do with the hotel.

Plussat: Location to little Italy

Plussat: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..

Miinukset: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.

Plussat: The location and the staff was very friendly

Plussat: Decor Cleanliness location

Plussat: Comfort and cleanliness; security; friendliness and professionalism of staff; proximity to the Garden.

Miinukset: Because my wife has difficulty walking, I chose this hotel due to it's proximity to TD Garden. I'm not sure that what I liked about this hotel is enough to justify the cost. I thought parking, or at least breakfast might have been included. I've stayed in comparable rooms at the Marriott Time Square in NYC on past occasions at half the cost. It was difficult to locate the light switches in the dark bathroom; it was difficult to figure out how the shower operated, and because the shower was equipped for handicapped guests, I found it small and awkward to use; it was difficult to figure out how to close and open the curtains in the room which appeared to be power operated but are apparently manually operated.

Plussat: Close to everything and staff was soooooo wonderful!

Miinukset: windows didn’t open.

Plussat: Had an issue with the room but staff took care of it in an appropriate manner

Miinukset: Not having free parking

Plussat: Excellent location with North Station around the corner. Pleasant places to eat nearby. Comfortable room and good sleep. We chose this hotel specifically because we wanted to spend a day in Concord to visit Orchard House the home of “Little Women”. We went by train from North Station to Concord. A return ticket for two cost about forty dollars and we were able to walk to Orchard House entry eight dollars for seniors. This visit was a dream come true.

Miinukset: Male reception staff seemed uninterested and unhelpful. Surprising as every hotel we had stayed in on our tour reception staff were eager to help us. Fortunately the female receptionists were different so maybe wait to get one of them to help you and make you feel welcome.

Plussat: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.

Miinukset: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!

Plussat: Place is super cool. Great design and use of the old building. Great reception ambience and very nice rooms.

Miinukset: The place has ups and downs. Internet is a disaster. Breakfast option is limited to the next door coffee shop with no sturdy options.

Miinukset: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.

Plussat: Excellent stay/ extremely helpful customer service

Miinukset: Can't think of anything

Plussat: Excellent location. The coffee shop next to it was good and convenient

Miinukset: It had all the modern conveniences. Modern look in an old building. Beautiful architecture around the elevators and staircase

Plussat: The room was spacious, modern and comfortable. The location was excellent for the subway and close to Boston Common. Staff were always helpful. Although the hotel was on a busy street, we were never troubled by noise.

Miinukset: A little more storage space in the room would have been useful i.e. a bedside table on both sides of the bed, more hangers and some drawer space.

Miinukset: They won't price match except 2 days before you check in. This would normally be fine but we had been hiking with no service the entire week before. When we called reservation when we were headed to the hotel they said it would be fine and the people at check in would handle it. Of course they did not and said they wouldn't match. So if you stay here just book last minute when their prices are ~$100 less than booking ahead of time.

Plussat: the staff at the Godfrey was amazing! very accomodating and friendly. The room was clean and attended to although I would suggest turn-down service as an added touch.

Plussat: The bed was amazingly comfortable

Plussat: Great location; easy walk to Freedom Trail and aquarium; places to eat all around.

Plussat: Shower was superb! Nice quiet room! Lighting good; response to requests fast & efficient. Great location!! The bottle of bubbly for our Anniversary was so wonderful!

Miinukset: They did not have private wi fi, only public which is quite risky in todays conditions. Also no mini fridge in room. Everythinq quite expensive!! Bar hours very limited.

Plussat: This was our first trip to Boston and the staff helped us with sightseeing and the train information

Miinukset: Nothing We really had a great time and will return

Plussat: Great location clean comfortable hotel with helpful staff. Especially like good quality hairdryer provided in room.

Plussat: The food was good

Plussat: Location - easy to get everywhere!

Miinukset: One of the headboards looked like it was damaged and I did not notice until I moved a pillow.

Plussat: The hotel looks and feels great and classy. Despite its location, it is really quiet. The hotel is located in close vicinity of downtown and historical center of Boston. For example, it took us 30 minutes of nice walk to get to Boston Tea Party museum. It takes 10 minutes of walk to get to the beautiful Boston Public Garden. The staff is great, helpful and polite.

Miinukset: I didn't like that a room with 2 queen sized bed was proposed as allowing 5 persons accommodation. In order to allow somehow comfortable sleeping arrangements, I had to order an additional folding double bed, being charged for it. Also, valet parking is a bit pricey

Plussat: Great stay as always, staff superb. Katelyn did her best to ensure we had the best stay!

Miinukset: Nothing!

Plussat: Close to Boston commons. Good restaurant.

Miinukset: The hosted the leader of a hate group (according to southern poverty law center) during my stay. 20+ amateur security.

Plussat: Great location, great dining option and fun history being the former BPD headquarters.

Plussat: Hotel was nice, upscale but def a long way to go for 5.

Miinukset: Bathroom shower needed some TLC cleaning.

Plussat: Spacious and clean room. All amenities covered. Great location. Will stay again.

Miinukset: Nothing to complain about.

Plussat: Service from employees.

Plussat: I like the location of the property.

Miinukset: I did not like very small room for a family of six. My dad had to sleep on the floor and my husband has to wake up a couple of times because he almost fell in the bed. Take note that I paid for a family room. No extra comforter or anything.

Plussat: Bed was super comfortable. Room was very quiet and I could not hear the street noise. Service was impressive and staff were friendly.

Plussat: Great location and staff were great. I received an unexpected bottle of wine at my door for my birthday.

Miinukset: No

Plussat: I loved the location of being on or near the waterfront. The Seaport is a beautiful location with plenty of activities during the day to take part in and the nightlife is equally active. Public transportation is easily accessible if needed.

Miinukset: A bit pricy for a nights stay, but having had the experience and the proximity to the venue I was attending it was worth it.

Plussat: Good location and spacious room

Plussat: Great location. Walking distance to most sites.

Plussat: Great location, right near the Boston Harbor. Most things are within walking distance, depending of course on your plans.

Plussat: Nice location easy to get around.

Miinukset: This was a 5 star I have stayed at 4 star that I thought were equal.

Plussat: The location is very good

Miinukset: Check out was difficult as charges were added to our room that weren’t ours. A meeting room charge added to a family room should have raised concern and shouldn’t have been added to our bill. We were obviously not part of the large conference that was taking place.

Plussat: Spacious rooms and great location. Fantastic shower

Miinukset: Expensive on site parking and lots of surrounding traffic

Plussat: The staff was very nice and very helpful

Plussat: Very quiet!!! Excellent bedding

Miinukset: Phone was not working

Plussat: Great location. Parking onsite. Fairly decent restaurant.

Miinukset: Restaurant staff is inattentive and poorly trained. Had to call housekeeping everyday of stay. For some reason, they can’t figure out how to replace towels.

Plussat: Staff was soooo helpful and gracious Loved hotel staff especially!!

Miinukset: Nothing

Plussat: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Miinukset: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Plussat: Staff very helpful.

Miinukset: The price of brunch.

Plussat: the friendly staff and beautiful reception areas

Miinukset: faultless

Plussat: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Miinukset: Nothing.

Plussat: Very attractive lobby area; extrenely personable and professional staff.

Miinukset: Bathrooms and towels were not what a hotel charging $700/night should be offering.

Plussat: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won

Miinukset: A bit pricey. But hey .. Its downtown Boston

Plussat: Excellent to stay, but cost is very high for business people.

Plussat: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!

Plussat: Staff was very friendly and enthusiastic

Miinukset: Dated & Tired, especially considering the price tag

Plussat: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Miinukset: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Plussat: Location

Miinukset: Room not suited to hold 4 people. Money taken from our account without our knowledge or any accountability. Visa charges when debit card used, charges for unsecured wifi that were not disclosed and two amounts taken from our account without any info as to what they were for as no paperwork provided at checkout.

Plussat: Good location large room

Miinukset: Breakfast could do with potatoes and fresh fruits variety

Plussat: Location to BCEC was excellent!

Miinukset: Nothing

Plussat: Great rooms with little kitchen. Plenty of space. Excellent staff. Very friendly and helpful.

Miinukset: Nothing negative to note

Plussat: excellent location; spacious rooms; very stylish design; nice restaurants and coffee bars close-by; check-out until 12:00pm; several high-chairs available in breakfast room;

Plussat: WALKING DISTANCE (AS A NEW YORKER) TO THE T AND SOME TOURIST SPOTS, EASY PARKING BY MYSELF WITH THE FAIR RATE (COMPARED IN BOSTON). NICE BREAKFAST, BIG SPACE ROOM AND FUNCTIONAL KITCHENETTE FOR FAMILY WITH A TODDLER.

Plussat: Spacious rooms, clean, great breakfast

Miinukset: Complimentary breakfast ends early during weekdays.

Plussat: Loved having hot breakfast available everyday. Room was clean, bed was comfortable, and everybody on the staff was very friendly.

Miinukset: Poor communication. Zero response to reservation issues. Front desk staff would only answer in corporate robo-speak

Plussat: Location great, interior style very well done.

Miinukset: Just a few small things: interior court yard/atrium is an echo chamber so any small noice from the open elevator shaft (elevators make a small clicking sound when they are engaged which normally would never be noticed) but because the shaft is open to the central atrium which is covered in tile the small sounds echo through the entire hotel. If someone is having a conversation in the central atrium the entire hotel is privy to it. The walls are also thin so you seem to know exactly what is going on in the rooms around you. The building was built as a factory not a habitation so it looks really cool but other livable factors like quietness and warmth it lacks. My room was facing the alley where the trash is collected (I was there four nights) every morning at 0300 the garbage truck would back all the way down the alley with its reverse alarm beeping up a storm and then it sounded like a terrorist attack was taking place for a good 20 minutes while every dumpster was thrashed about and emptied into the truck. The front desk staff are typical Boston; coming from Japan where customer service and politeness is excessive, the more austere "here's your room key... what... you need directions on whea to paak, yaaah ovea thea" followed by blank stares... was jarring at first but its authentic and makes for good story telling. The breakfast is wonderful and the staff tending to breakfast things were very warm and pleasant.

Plussat: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Plussat: Mattresses were old and uncomfortable- woke up with back pain. No flowers or candles in room as advertised. Poor location for fireworks viewing as advertised as only a handful of people could actually see them. Not up to the standards of a luxury hotel and I’ve stayed at 5 star hotels around the world.

Miinukset: See above.

Plussat: Very good Location and a lot of history

Miinukset: Very well keep ...

Plussat: Hotel in a great spot staff really helpful and friendly room a very good size very comfortable

Miinukset: No bar to meet our friends we visited

Plussat: The service was incredible. And the attention to detail throughout the hotel and the staff was above and beyond.

Miinukset: No - it was great!

Plussat: Location, staff excellent, car service available great.

Miinukset: bed was so uncomfortable one of the worst in recent experience - sunk in the middle and was not a king. the bathroom was pokey. no heated floors and no double basin. the fire place in room didn't work.

Plussat: Quiet comfortable room

Miinukset: $7 for a cup of coffee and having to ask several times for a refill - just leave the pot!!!!!

Plussat: The location was perfect and most of the staff was very nice.

Miinukset: I paid when I booked my trip but when I went to check out, they said they had no record and were going to bill me another $2,200. They were slow to resolve but was ultimately taken care of. Rooms are SMALL!

Plussat: We loved the location in Beacon Hill and the Moo restaurant.

Plussat: The hotel personnel was extremely friendly.

Miinukset: The whole hotel is old and looking a bit tired. Although the room size was great we didn’t feel very comfortable. The restaurant had a strange smell so we didn’t try it.

Plussat: The bed was comfy there were no relaxing reception areas The lifts smelt of smoke Breakfast not included The trash lorry was right outside our room and woke us at 4am

Plussat: What a lovely hotel! It’s so unique, the staff are helpful and made me welcomed

Miinukset: Nothing!

Plussat: staff were great and hotel is in a great location. would happily recommend and would happily revisit! Hotel has a fantastic character!

Miinukset: Nothing

Plussat: Central location for our purposes: close to T and good restaurants. Helpful, courteous staff-convenient adjoining restaurant for breakfast.

Miinukset: Nightly rate is misleading because of numerous taxes and amenity fee add-one-WOW!

Plussat: The location is great

Plussat: Location is perfect! Staff is wonderful and super friendly, they flagged a cab for us to get to our dinner reservations. Super accommodating and kind. Deluxe king room was perfect size for a quick overnight getaway, very comfy and clean! Highly recommend.

Plussat: The room is clean and the hotel mostly friendly. Internet works well. The Island Creek is just downstairs and we dined there regularly when we resided in Boston. It's a great restaurant.

Miinukset: The 25$ resort fee is an outrage. For what? A bit of pastry and coffee that must be consumed by 0900. Water that is complimentary for most people at Marriott and Hilton. The size of the soap is a joke.... not much bigger than a quarter.

Plussat: This was a gorgeous hotel that offered lovely amenities. Large room that was beautifully appointed, chic lobby and great staff.

Miinukset: The only negative on this was that it was a bit of a walk to all the action, but super close to Fenway Park. The only other small thing was there was no coffee/tea machine in the room, which most hotels provide.

Plussat: Room was big and bed was so comfy. Staff was super nice. They also have a good restaurant here. They went above and beyond .

Plussat: Staff was friendly and helpful. Hotel was clean.

Miinukset: Daily resort fee. Location too far from sights. Traffic noise kept us awake at night.

Plussat: One staff member deserves a huge recommendation. His name is Corey and he assisted us so well on arrival with an early check in and room change (due to position). He escorted through the changes and made the stay memorable. He offered advise on what to do and where to go ( especially which Cheers Bar) He also arranged a later check out to accommodate our flight which we were happy to pay a little extra for. Well done Corey.. On departure the bell hop and doorman were great as well. It’s not a cheap hotel for South Africans but the service makes all the difference.

Plussat: Position

Miinukset: they charge 25 usd per night for "additional info" which are not requested!!!!

Plussat: Great location. Lovely hotel with wonderful room. Very nice staff all around. We will definitely return!!

Plussat: The King Executive Suite was more than perfect. It was comfortable and had a great view overlooking commonwealth avenue. The extra space and the window seats were perfect after a long day of meetings! The staff was extremely courteous when I forgot some of my own toiletry items and were quick to my assistance.

Miinukset: The refrigerator made some loud noises but other than that there was nothing I didn’t like.

Plussat: The classy and sophistication of the room.

Miinukset: The fact that there wasn’t enough bottle water in the refrigerator

Plussat: fantastic location in the heart of Boston Harbor district. Many good restaurants and attractions within walking distance. Great views of the water and downtown.

Miinukset: no

Plussat: Location, staff, restaurant

Plussat: The location

Miinukset: That wifi was not included

Plussat: Location, view, cleanliness

Plussat: Nice room, good view and location. Staff were very helpful. Concierge Jeffrey was very helpful in obtaining our boarding passes since business center was closed for repairs.

Miinukset: Had several instances where room keys didn't work in elevator or room entry. Room was hot, AC didn't seem to work the first night. Complimentary or more reasonably priced breakfast would have been nice considering we paid for 2 rooms. $29 per person

Plussat: Room was comfortable but it was right on top of the restaurant awning. Hotel was very clean , the staff were very courteous.

Miinukset: The small refrigerator in the room did not work well . We were unable to use it at all.

Plussat: Great staff. Very friendly and helpful with directions and restaurant recommendations

Miinukset: Offer guests morning coffee from the restaurant , instead of directing everyone to the onsite Starbucks or telling them to drink the in room "coffee" !

Plussat: The bed was very comfortable. The location is fantastic.

Miinukset: The view was disappointing. The bar inside clises pretty early. No bathrooms except what is in your room so if your friend is in the clear glass shower, you cant even go to the bathroom anywhere!

Plussat: The whole stay was great, the staff a d the food was wonderful rate a 10!

Miinukset: Nothing!

Plussat: The "Club" breakfast was quite good - better than many similar "included" breakfasts for hotel club members. Also, the staff was very attentive, front desk, restaurant and housekeeping. Everyone made the stay pleasant and memorable.

Miinukset: The bar - which is well located, seemed to have little variety in the way of ciders and beers. In an area of the country so well known for these things, the sense was that there was not much effort put into consideration for promoting these wonderful local offerings. Example - they had only one cider available and it was a "national" brand, from the area mind you, but still....

Plussat: We thought the prices on the breakfast menu were a bit steep, along with the children’s menu as well.

Plussat: Location perfect! Loved walking to aquarium and shops and restaurants at Quincy market and boat tours ! Hotel was clean. Room small but was fine to sleep 4, not much drawers no dresser, just two smalll drawers under tv. Pool small so too crowded

Miinukset: Pool too small