Boston hotellia

Plussat: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!!

Miinukset: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.

Plussat: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.

Plussat: Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

Plussat: Fabulous customer service. The luxury of a boutique hotel, the comforts of home.

Plussat: Location

Miinukset: Rooms are a little dated

Plussat: Great location, good hotel. They should have a kettle in the room.

Plussat: Friendliness of all staff

Miinukset: Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Plussat: A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.

Plussat: Elegant and first class

Plussat: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.

Miinukset: Food not that good. Afternoon Tea was disappointing

Plussat: Location and atmosphere

Miinukset: Received a queen size not the king and there were issues with the minibar

Plussat: This was a great place

Miinukset: Nothing bad to say here

Miinukset: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Plussat: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.

Plussat: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.

Miinukset: I don't have any criticisms of this hotel!

Miinukset: No heat

Plussat: View and free shuttle to downtown

Plussat: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.

Plussat: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!

Miinukset: I thought the rooms were small especially for a family of four.

Plussat: Great stay. Had an event at Seaport World Trade Center. Would stay again

Plussat: Newly renovated ... fantastic bathroom and shower

Plussat: The location was good to see Boston & get to our cruise.

Miinukset: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Plussat: Everything was perfect! Great service, brunch was delicious! Gym was Great too.

Miinukset: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Plussat: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..

Miinukset: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.

Miinukset: Not having free parking

Plussat: Staff very helpful

Miinukset: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.

Plussat: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.

Miinukset: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.

Plussat: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded. We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.

Plussat: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!

Miinukset: The price!!!!

Plussat: The customer service was outstanding! So professional and attentive. Can't wait to go back!

Miinukset: I can't say anything but great things .

Plussat: All of the staff at the front desk and door were very friendly and helpful with directions. The location was very convenient to walk to Fenway Park. We also walked to the Copley Square area. There was a nearby subway stop to take us to the Freedom Trail area downtown. We felt very safe to walk the neighborhood at night. The room itself was quaint, clean and comfortable. The bathroom had a walk-in marble shower. The towels were large and plush. It fit our needs very well.

Miinukset: We had no view out of our room. Looked out on an alley way and trash dumpster.

Plussat: The staff were fantastic - very attentive, engaging and proactive.

Miinukset: It's an older hotel, it's probably time to update some of the amenities, particularly the bathrooms (which were nice, but def older).

Plussat: Whether it was a restaurant reservation, flight reservation change or room change to accommodate my adult daughter and my stay, there was no detail that the wonderful front desk staff couldn't accomplish with ease and grace.

Plussat: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Plussat: Great rooms with little kitchen. Plenty of space. Excellent staff. Very friendly and helpful.

Miinukset: Nothing negative to note

Plussat: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Plussat: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.

Miinukset: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

Plussat: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.

Plussat: Quiet for the location

Plussat: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient

Miinukset: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.

Plussat: Back bay location is perfect Coffee in lobby and Lobby in general Room furnishings Bathroom

Miinukset: Valet parking very slow

Plussat: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.

Miinukset: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.

Plussat: The staff was extremely attentive and eager to help.

Plussat: Everything was walking distance from the hotel. Staff was really friendly.

Plussat: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Miinukset: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Plussat: Staff very helpful.

Miinukset: The price of brunch.

Plussat: the friendly staff and beautiful reception areas

Miinukset: faultless

Plussat: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Miinukset: Nothing.

Plussat: Very attractive lobby area; extrenely personable and professional staff.

Miinukset: Bathrooms and towels were not what a hotel charging $700/night should be offering.

Plussat: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won

Miinukset: A bit pricey. But hey .. Its downtown Boston

Plussat: Excellent to stay, but cost is very high for business people.

Plussat: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!

Plussat: Staff was very friendly and enthusiastic

Miinukset: Dated & Tired, especially considering the price tag

Plussat: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Miinukset: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Miinukset: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm

Plussat: Convenient, clean, very nice, sleek, efficient

Miinukset: Tight rooms for two travelers with large bags

Plussat: The location

Miinukset: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel

Plussat: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny

Miinukset: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft

Plussat: Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise.

Miinukset: Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.

Plussat: Location, Location, Location 2 min from Boston Common, in the center of the theater district

Miinukset: Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant

Plussat: Great location, central to most attractions. Very polite and helpful staff

Miinukset: Ice machine was broken, but these things happen.

Plussat: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)

Miinukset: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??

Plussat: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.

Miinukset: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!

Plussat: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.

Plussat: Chic hotel with very comfortable rooms and excellent customer service.

Miinukset: It's hard to think of anything we didn't like

Plussat: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water

Miinukset: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.

Plussat: Location. Valets were terrific. Marlin specifically. Nice, clean lines. Large bathroom. Fridge is nice. Shower is very nice.

Miinukset: The overhead lighting in room is not great. Noticed this at other AC Hotels. Glasses were spotty and looked dirty.

Plussat: Wonderful hotel in a central location. Service was impeccable.

Miinukset: The lobby bar is a little dark. Too bad it doesn't have better views.

Plussat: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.

Miinukset: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.

Plussat: Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk.

Miinukset: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.

Plussat: Convenience was superb.

Plussat: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.

Miinukset: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.

Plussat: Everything! Walking distance to everything. Clean comfortable friendly. What more can you ask for?

Plussat: Loved the location, the amenities and the service. We've already booked our stay for next year!

Miinukset: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.

Plussat: Location Comfort Price was for location. Have stayed in HI Express with just as nice rooms for way less than half the money

Miinukset: Charge for WiFi in room Do not ever touch mini bar. You will be charged

Plussat: staff was terrific and service oriented.

Miinukset: price for valet parking was steep.

Plussat: Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.

Plussat: Our suite with a fireplace and balcony was amazing! The staff was extremely friendly and accommodating!

Plussat: Nice room, helpful staff, reasonable prices

Miinukset: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...

Plussat: Location Rooms were nice, beds/pillows comfortable Love the showers! Food was good Staff was very pleasant

Miinukset: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms) The bathroom door was a pocket door and was REALLY hard to close. The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor. We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...