Boston-hotellit

Cleanliness and accessibility of the hotel Elevators. levators were too busy and the wait was too long.

Ist should be normal to use WLAN for free. Noisy room next to elevator.

Great greeting at the Spg counter.

Wonderful place

View with construction........no toothbrush, toothpaste, Q-tips, mouthwash, map at a glance of the hotel and to

Good price and clean and friendly service.

Location is fantastic--easy walking distance to all the places of interest. Hotel is itself a historical landmark. Room was rather small, no free wifi.

Not a detail was missed. Truly a 5-star experience!

Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for. I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.

Samantha was great as we were checking in. We were a little early for check in so she said the hotel would hold our bags while we toured the city. She came through on the promise of a room with a better view. So happy with the room that over looked Kings Chapel and Old City Hall. The hotel is right in the middle of everything, easy walking distance to anything. Beds were comfortable. Room was a little small but wont stop me from staying again. No free WiFi.

The staff went above and beyond to make sure that I had everything that I needed. Everything was clean and beautiful.

Location, next to many "sights" within walking distance and the entrance to the metro line just across the street that can take you almost anywhere. Also a host of dining options in the neighborhood. Rooms were updated but on the smaller side for the price paid. All the staff was courteous and helpful, including everyone. The size of the room, felt cramped. Didn't include free wifi, but the paid version was pretty reliable. Don't know if it was the case in the neighborhood or just the hotel, but the water had an odd taste to it.

Location, facilities Nothing

Excellent customer service. A minor complaint concerning a fee was dealt with quickly and expeditiously Room was rather small but quite adequate for one person, nice park view

My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel

For one day and night after eye surgery my husband was completely blind. Please give high thanks to the doorman who helped him into the cabs or hotel lobby. After the bandages came off he could again see! Thank you Ma Eye and Ear and Park Plaza Hotel.

Beautiful facility. Comfortable. Great food Room was a little small but worked just fine.

Great location, rooms were clean, a lot of ports/outlets Room is kind of small, a bit pricey for the size of the room

Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant. I didn't like that my room didn't have an ironing board & safe. In my opinion those two should be a no brainier & standard.

Bathroom was pretty small.

Gym - small

The location was good to see Boston & get to our cruise. Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Newly renovated ... fantastic bathroom and shower

The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others. I don't have any criticisms of this hotel!

View and free shuttle to downtown

We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!

Great stay. Had an event at Seaport World Trade Center. Would stay again

"Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.

No heat

No pool due to renovations...not mentioned when reservations were made...not explained when checked in...

An excellent Boston experience all around

Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor. I'll be back!

Couldn't ask for a better location. No free wifi. Only basic tv channels.

You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby. Parking is expensive! No coffee/tea in lobby - just in room.

What you would expect from a Westin. Clean, fairly modern rooms, big TV, complimentary bottled water, coffee and tea. It's connect by skywalks to other malls so you can get to many places without even hitting the street. Had little interaction with the staff but they were all courteous and efficient.

The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices. The pool could be cleaner. They should provide locks for the lockers.

Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city. Can't think of anything.

Nice and clean. Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.

Close to everything but quiet to recharge Parking, not included

Had online check in everything was very clean beds comfortable great staff

Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.

everything worked good location

Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street. Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees

Clean and comfortable. Good valet staff. $50 parking... conveniently not mentioned prior to arrival. Asked for 2 queens and got a king. Nothing but 20-somethings in the lobby any time I was in it (ZZZzzzzzz). As I almost live in hotels, I care about the mix for my own sanity and it would be nice to have a more professionally/intellectually diverse mix. Inconvenient access to AC plugs at the desk. Occupancy sensors suck. No mint:)

andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch. the business center and gym need an upgrade

Very friendly staffs. Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.

Bar at night was so packed you couldn't get a drink.

The liberty staff, amenities, location and feel were top notch. I did not like how thin the walls connecting the rooms were. It was hard to fall asleep at night a few nights we were there because there was no sound buffer.

We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.

The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel. The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!

The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that