Boston hotellia

Plussat: Location and Hotel

Plussat: Excellent location, harbour view from room. Good food at restaurant. Kids enjoyed pool.

Plussat: Quality of the rooms, the location, and value for money was excellent.. I must also commend the services of Nathan at the concierge who took exceptional care of us.

Plussat: Very clean and within walking distance to many attractions. Staff are very friendly and helpful. Food was awesome. Very dog friendly.

Plussat: Well appointed rooms, super clean, great staff, super friendly and genuine.

Miinukset: Didn’t realise the summer in the city festival entailed a live band outside our window every night!! And it was loud!!! We should have been given the option to change our hotel room to a city view at check in as it took our jet lagged 8 year old quite some time to settle and fall asleep.

Plussat: Beautiful room with a fantastic view.

Miinukset: Several small problems like unfriendly staff at breakfast reception and very long wait at breakfast.

Plussat: Clean and safe

Miinukset: All good

Plussat: It was in a great location

Plussat: Location and amenities. If we asked for it we got it. Yoga mat, ice, corkscrew, and maintenance. We had one of the newly renovated rooms which was really beautiful. Fantastic view into the harbour.

Miinukset: Some of the new renovations were not checked thoroughly for functionality. Toilet ran and needed adjustment. The sliding door into the bathroom could not be opened or closed without significant effort. Maintenance could not fix it as the door is too heavy

Plussat: It was a true 5 star experience

Miinukset: The AC in the room had a very strong fan, even when turned down low - it did not extend to the bed so it worked for me but if I had sat at the desk, it was to the point of uncomfortable. But the overall hotel experience was first rate.

Plussat: Location and the staff

Miinukset: $60 parking fees!!!

Plussat: It’s location was exactly what I needed, close to everything the city has to offer.

Miinukset: In room dining options were a bit lacking so we ended up passing on it entirely.

Plussat: Easy to get to from the airport. Quick efficient check in. Great shower.

Miinukset: Beds need to upgrade to queen size in the double room for the price of the stay. 2 adults and 2 kids.

Plussat: The location and service was perfect.

Miinukset: There was no microwave or anything to heat any food in the room.

Plussat: A great stay in a vibrant area within an easy and interesting walk to the heart of Boston. Top-notch staff, large comfortable and clean rooms/bathrooms. Not cheap, but not overpriced for area. Easy, reasonable parking. Our Deluxe King room towards the northwest corner had a good view of the fish pier and (bonus!) the airport runway traffic beyond, though stout windows blocked any noise. Harpoon taproom an easy walk.

Plussat: The extra touches like a special selection of pillows and blankets and got to try a novel sort of pillow and a weighted blanket. They also had sachets of lavender for the pillows and bathrobes and probably the nicest hotel bar soap I’ve ever had

Plussat: location

Miinukset: They added a hotel "service fee" to my supposedly prepaid stay. Bah. You should disclose the total cost when booking.

Plussat: Perfect location to stay overnight if flying in to Logan (free Silver line from Airport) and perfectly situated across the street from Bay State Cruise port (fast ferry to ptown).

Plussat: The beds were super comfy, and the location was amazing. For breakfast I recommend to pass the buffet and go to Flour bakery, a few blocks away, the best bakery and sandwiches I had in the states.

Plussat: Great location, great rooms. Love that the king room has a chair and a couch. Bathroom was very nice and the shower was excellent.

Miinukset: Huge car parking fee

Plussat: We were extremely pleased with our stay. The health club facility was excellent. We had breakfast in the restaurant and the service and food were outstanding. Our room was very clean and comfortable. The concierge was extremely helpful and friendly.

Miinukset: Just a small thing, I'm not a fan of Keurig coffee and would of liked a small coffee pot in the room.

Plussat: Great location in the Seaport area. Great restaurants near by with beautiful views of the Boston Harbor.

Miinukset: No dislikes

Plussat: Location and cleanliness

Miinukset: The fees they charge for drinks at the bar

Plussat: Great fitness center

Plussat: Text message before check in, fresh filter tap water on each floor, coffee in the morning.

Miinukset: Add some fresh baked cookies or continental breakfast.

Plussat: Great location. Excellent staff. The room was well appointed and quiet. The beds were extremely comfortable. I appreciated the coffee service on the main floor each morning. The restaurant was fabulous as well.

Miinukset: I liked everything about this hotel. I expect it is reasonably priced for a lovely hotel in a great location, but I wish it were less expensive because I'd like to spend more time there!

Plussat: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..

Plussat: The staff was incredibly friendly and accommodating, and helped us arrange an early check-in. The hotel bar was a nice place to hang. Nice small touches like the free cold brew on tap in the mornings and the smell of the lobby.

Plussat: Location was perfect, less than a minute from the subway. However Boston was so beautiful we walked a lot. The staff were incredibly helpful, helping us to find tickets for the Redsox baseball, which is a 15 minute walk. Shopping is just around the corner and seafront is probably 20 minutes walk or short subway. The hotel was beautiful. Very clean and had some nice extras like chocolates on your pillow and fruit and coffee to grab and go in the morning. Staff were really helpful on checking out with our boarding passes and directions. Would love to stay here again!

Plussat: Loved the turn down service, the concierge's assistance & the bananas offered for guests.

Miinukset: The gym smelled funny & way too hot.

Plussat: Location was excellent. Hotel was beautiful, comfortable and very clean.

Miinukset: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!

Plussat: The hotel is beautiful - a boutique historical property with an edge of contemporary flair. The lobby is gorgeous! The staff were all fantastic, the doorman remembered us and the desk clerk brought up a bottle of wine when he heard it was my birthday. Warm, comfortable and a perfect location for exploring Boston!

Plussat: Location, staff and decor.

Miinukset: Bathroom was small.

Plussat: The Lenox does a great job with the most basic expectations...but they hit the details out of the park! From the thread count of the sheets to the cookies/lemonade in the lobby, this hotel goes the extra mile.

Plussat: Free tea/coffee in the mornings Huge tv Comfy bed Excellent concierge Great location

Miinukset: Air con quite noisy You can hear water rushing down inside the walls when someone upstairs flushes the toilet/has a shower

Plussat: The staff were very helpful and friendly.

Miinukset: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.

Plussat: Location

Miinukset: Staff attitude ranged from amateur to obsequious.

Plussat: Staff was so friendly and great with my kids

Miinukset: Door staff was slow to take my car.

Plussat: The property was great and the staff was exactly what you’d expect from the Four Seasons. They made my birthday feel special.

Miinukset: I came to the realization pretty quickly that I was paying for the hotel “name” and the real estate. I’ve had much nicer accommodations in far less expensive hotel brands. But hey, now I can say I’ve stayed at The Four Seasons.

Miinukset: We where the only black ppl there an they treated us as if we just walk in off the street an tired to get a room without paying for it

Plussat: The bed

Miinukset: The view of the room in addition to the noise from ac machines on top of the podium.

Plussat: Staff exceedingly attentive. Every individual was delightful and willing to please. Location was superior for our needs. Dining room was comfortable with a pleasant view of Boston Common. Also enjoyed the bar area.

Miinukset: Room layout was odd, with the bathroom right next to the bed. Restaurant dining options were limited. After checking in, after traveling all day we were looking for a light meal and ended settling for a hamburger and a bowl of soup. We found the in-room dining had different options and wonder why these were not available in the restaurant. Food and beverage prices were high even by hotel dining standards. Lobby was sterile and not very comfortable.

Plussat: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Plussat: Great service!

Miinukset: Attention to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15 USD.

Plussat: Good

Miinukset: Nothing

Plussat: breakfast is good and so is the location, service

Miinukset: price, value for money. too many brands out there offering similar levels of service 15% chepaer

Plussat: Everything was perfect. Location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing. It was the perfect weekend getaway.

Plussat: Location is great for North End Italian restaurants and waterfront.

Miinukset: Room not cleaned by the time we returned from a days exploring. Reception staff hit and miss.

Plussat: Close to everything!

Plussat: I loved how we could walk everywhere from our hotel. The bathroom was gorgeous and the bed was comfortable (:

Plussat: Everything

Miinukset: Expensive

Plussat: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..

Miinukset: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.

Plussat: The bed was very comfy and room was clean

Plussat: The location and the staff was very friendly

Plussat: Had an issue with the room but staff took care of it in an appropriate manner

Plussat: The property was walking distance to everything we wanted to see in Boston and the surrounding areas. If you ventured outside the city it was just a short Uber/lyft ride!

Miinukset: The keycards were a little confusing at first but it was not at all a major issue.

Plussat: The location was fantastic. Right outside the Boston Garden. The hotel was very clean and up to date. The woman who checked me in (I believe her name was Thy) was so incredibly kind. She was amazing. I was there with my wife to celebrate our birthdays plus our anniversary and she gave me a room with stunning views. Really made the experience great. The restaurant in the hotel (The Bistro) makes delicious food. I really enjoyed this hotel and I will definitely be staying there again when I visit Boston.

Miinukset: Not having free parking

Plussat: Not only was the hotel super nice and clean, but the staff was amazing!

Plussat: The friendly staff; clean hotel, room and common areas; nice breakfast and close to Fenway Park.

Miinukset: Nothing negative to say.

Plussat: The location was good and it was decorated very retro and on trend. Not a typical hotel chain where everything looks the same. I also liked that they had complimentary coffee and water in the lobby and the room.

Miinukset: The fan was broken in the room and I mentioned it to two people at the front desk. Both said that they would send someone up with a replacement. That did not happen. Front desk associates were chatting with the valet or using a personal cell.

Plussat: The staff was super friendly! My kids had such a great time. The rooms are super clean d comfortable and I was super surprised at the complimentary breakfast. Not typical muffins and cereal but oatmeal station, homemade waffles & more. We will be back.

Plussat: Love this place! Clean, boutique, rock ‘n’ roll themed, quiet (with the occasional record playing in a room); lots of amenities and no worries about WIFI passwords, surcharges, and the like. On site valet, excellent location, pool, and customer service. Renovated in 2014 from original Howard Johnson’s! Get a first floor room (only are two floors) if you can’t climb stairs.

Miinukset: Would love it if they had a hot breakfast buffet rather than just cold carbs.

Plussat: Swimmingpoil

Miinukset: Breakfast

Plussat: Close to Fenway Park. Great price for such a amazing location.

Plussat: the way the hotel had a theme of music and was different to normal

Miinukset: When we got there, there was another charge of $16.00 to use the pool and bar which we were not told about previously. Also we used the pool but there was nowhere to get drinks until 5pm, would have been good to have somewhere to get drinks.

Plussat: the breakfast was ok

Plussat: Everything was great. We would recommend this place. We would definitely come back!

Miinukset: The whole experience was great

Plussat: The staff was EXCELLENT. They all clearly like working there. It was our Anniversary and we got the royal treatment.

Miinukset: Nothing

Miinukset: Bad internet. Horrible connection. The hallways were ridiculously freezing. Too much air conditioning. Pool much smaller than looks in photos. Restaurant not associated with hotel so you can’t charge things to room or order room service.

Plussat: The view on the waterfront was lovely.

Plussat: Nice hotel, great location.

Plussat: Location is good. Short walk to Quincy Market. Nice restaurants and good neighbourhood

Miinukset: nobodoy explained us the facilities in the hotel, no room information. 2 lights in the room were broken. not what I expect from a 5* hotel and more than 300 bucks per night. after complaining we got vouchers for a breakfast and drinks, which was nice.

Plussat: Location

Miinukset: The price they charge to park your vehicle.

Miinukset: my prices was including the breakfast whereas the staff at hotel asked for extra usd 80 and they did not agreed to the booking.com confirmatrion re breakfast

Plussat: This is a very lovely property, we were happy to stay here. Staff are very welcoming. Spa is lovely. Check in staff are outstanding.

Miinukset: The room rate

Plussat: Very central and beautifully located on the water. The view from my room was lovely. The staff were delightful, and the service was excellent. We had three wonderful days at this hotel.

Miinukset: Nothing

Plussat: Everything okay, beautiful place, only breakfast poorer on my "European" conditions- :)

Plussat: The rooms were so spacious and my family of four was very comfortable in one room with two queen beds. This was the first time in a long time we all stayed in one room, and it was very workable for the three nights we stayed. The beds were so comfortable! After doing so many activities all day, it was great to sleep well and be so comfortable. Not only was the hotel on the beautiful waterfront, it also was the perfect location. We were all over the City, the North End section was beautiful and perfectly located. The staff was so helpful and accommodating. Our Bellman Patrick, was knowledgeable, helpful, so friendly and accommodating. Loved this hotel!!!!!!

Plussat: The location was great. The concierge was wonderful. Free breakfast was very good.

Miinukset: Room not ready - Had to wait for check in. Need coffee station in the lobby.

Plussat: Staff was friendly and very accommodating. Great view and very comfortable bed! 24 hr. parking at hotel is helpful in a city with hard to find parking!

Miinukset: Breakfast room service was very disappointing, especially for the cost. Had same breakfast in room last year, was fantastic. Potatoes ,toast and meat looked and tasted like it was pulled off morning buffet after sitting for hours, als o did not get asparagus or any garnishment. Very disapointed

Plussat: Big rooms, good bed and nice decor

Miinukset: Breakfast at the hotel’s restaurant not worthy.

Plussat: Very nice property

Miinukset: The bathroom was an afterthought. Very tiny and you walked straight into the toilet on entering it.

Plussat: Love this hotel!

Plussat: Lovely friendly hotel with great service, in a very good location. We received an upgrade to a suite for no extra price for one of our rooms. Staff were very helpful and rooms were spacious and well-equipped.

Plussat: Great hotel, staff and location

Plussat: staff very welcoming and friendly and a great location to see Boston

Plussat: Location and on site restaurant

Miinukset: Service and physical property

Plussat: Very good location and the room was great

Miinukset: During 2 nights there was a dog barking in the room next to us, we couldn’t sleep well. The Manager reacted immediately but it was an unpleasant situation.

Plussat: The desk staff was exceptional! Warm, welcoming, friendly, helpful, and kind. It was a real pleasure communicating with them every single day of our trip. The room was clean and comfortable with great amenities. The small housekeeping touches during evening were notably special. The complementary and accommodating suite upgrade really made the occasion for this trip even more memorable! Thank you!

Miinukset: Our specific room had a constant and regular sound as if someone was moving stuff or walking heavy-footed above or next to us. Made it hard to sleep especially on the last night, severely affecting our energy levels. Staff was understanding but couldn't figure out where it was coming from. After a lot of deliberation, I believe it was the elevator nearby that room. But I assure you that except for the final night, this aspect did not detract from the rest of the experience at other times - which was awesome!

Miinukset: The lobby is to small, but I don't think there is a solution.

Plussat: Location, ambiance, Uni restaurant. Pleasant/helpful staff.

Miinukset: Overpriced at $---/night.Small dark room w/dark furniture. Tiny bathroom not adjacent bedroom & w/ no tub/skinny shower. Bathroom sink clogged (someone came to repair 2X, still clogged). Door chain lock broken. Fridge door wouldn't close properly.

Plussat: I had dinner at the Hotel restaurant where the chef had just won a James Beard Foundation award for best chef, NE. It was wonderful -

Plussat: The Spa was incredible!

Miinukset: The staff who seated me to my breakfast table, she was VERY arrogant. and unfriendly. MO should replace this staff. Maybe she looked down on asian chinese . I saw she treated other american guests with smile but not me.

Plussat: Wonderful hotel in a central location. Service was impeccable.

Miinukset: The lobby bar is a little dark. Too bad it doesn't have better views.

Plussat: Everything

Miinukset: Nothing

Plussat: The in room dining food was surprisingly poor, After having Easter brunch at your hotel this Year, the best food ever!, I was looking forward To your in room menu after two long days of Meetings. I own three rests, your chef in charge Of this menu is not paying attention to his food. Your line cooks did a great job, it was the protein In each meal that should have never been served.

Plussat: Lovely decor Convenient location Good restaurant Spa

Miinukset: Nothing

Plussat: Location, rooms, staff

Plussat: Hospitality

Miinukset: The quality of room service food

Plussat: Everything

Miinukset: Nothing

Plussat: The bed was really nice

Plussat: Awesome bed, liked Nespresso machine, employees were outstanding and very accommodating. John and other doormen very friendly and informative. Lobby staff fantastic. Felt very safe during Marathon. The system they had in place was very smooth for customers. Wednesday run was unexpected and a beautiful way to see the city. Lobby floral arrangements outstanding. Gym super nice.

Miinukset: Pillows too big and hard Lights too complicated to control

Plussat: Good location large room

Miinukset: Breakfast could do with potatoes and fresh fruits variety

Plussat: Location to BCEC was excellent!

Miinukset: Nothing

Plussat: Great rooms with little kitchen. Plenty of space. Excellent staff. Very friendly and helpful.

Miinukset: Nothing negative to note

Plussat: excellent location; spacious rooms; very stylish design; nice restaurants and coffee bars close-by; check-out until 12:00pm; several high-chairs available in breakfast room;

Plussat: WALKING DISTANCE (AS A NEW YORKER) TO THE T AND SOME TOURIST SPOTS, EASY PARKING BY MYSELF WITH THE FAIR RATE (COMPARED IN BOSTON). NICE BREAKFAST, BIG SPACE ROOM AND FUNCTIONAL KITCHENETTE FOR FAMILY WITH A TODDLER.

Plussat: The decor was very nice. The interior courtyard was pretty. The free breakfast was good. Lots of options. The staff was very attentive. Will come back

Plussat: Spacious rooms, clean, great breakfast

Miinukset: Complimentary breakfast ends early during weekdays.

Plussat: Loved having hot breakfast available everyday. Room was clean, bed was comfortable, and everybody on the staff was very friendly.

Miinukset: Poor communication. Zero response to reservation issues. Front desk staff would only answer in corporate robo-speak

Plussat: Location great, interior style very well done.

Miinukset: Just a few small things: interior court yard/atrium is an echo chamber so any small noice from the open elevator shaft (elevators make a small clicking sound when they are engaged which normally would never be noticed) but because the shaft is open to the central atrium which is covered in tile the small sounds echo through the entire hotel. If someone is having a conversation in the central atrium the entire hotel is privy to it. The walls are also thin so you seem to know exactly what is going on in the rooms around you. The building was built as a factory not a habitation so it looks really cool but other livable factors like quietness and warmth it lacks. My room was facing the alley where the trash is collected (I was there four nights) every morning at 0300 the garbage truck would back all the way down the alley with its reverse alarm beeping up a storm and then it sounded like a terrorist attack was taking place for a good 20 minutes while every dumpster was thrashed about and emptied into the truck. The front desk staff are typical Boston; coming from Japan where customer service and politeness is excessive, the more austere "here's your room key... what... you need directions on whea to paak, yaaah ovea thea" followed by blank stares... was jarring at first but its authentic and makes for good story telling. The breakfast is wonderful and the staff tending to breakfast things were very warm and pleasant.

Plussat: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Plussat: Location

Miinukset: Late check-Out I wish we could have checked out at 1pm

Plussat: The room and location were lovely. While I stayed there the staff were nice.

Miinukset: One month after my stay, I got a $90 charge on my credit card from the hotel for laundry. I did not have any laundry done at the hotel. A bellhop tried to drop off some one else's laundry during my stay, but I never asked for laundry to be done.

Plussat: Staff wss excellent. Boston Nick very helpful. Location, eastern standard chips.

Miinukset: Expensive, no vent in bathroom. But overall good value and great location

Plussat: Location

Plussat: Great location to Fenway park

Plussat: Location next to Kenmore Station, literally steps away. Comfortable Beds, Fantastic Staff..

Miinukset: Only thing I couldnt figure was how to stop water leaking through the small opening in the glass shower doors.. Eventually we just place a huge towel on the floor

Plussat: We arrived early (11:00 AM) and inquired at the front desk about checking our bags so we could walk the area. We learned that our room was ready for check-in. Big plus! Front desk staff were extremely polite and helpful. Room was clean and updated. Valet parking was convenient and attendants were very personable.

Miinukset: We had the breakfast package included at Eastern Standard. Eastern Standard has a great atmosphere but the service and food was a major disappointment. We were seated and were informed by our server that she would be with us in a couple of minutes. After a 10 minute wait we were brought coffee by the hostess. We continued to wait but the server never returned. The hostess again returned and this time took our order. Our food arrived, eggs Benedict, and we both found that the eggs had been over cooked, hard in the middle as well as the English muffin to be like a hockey puck. The hostess never returned to check on our meal. Total disappointment!!!!

Plussat: Proximity to Fenway and subway. View of Fenway, ease and friendliness of valet parking service.

Miinukset: $25/night Resort fee for things that are included in EVERY other hotel. I didn't use any of the things I paid for (coffee, gym, car service etc.) I don't think this hotel had a resort feel to it at all ☹️ As a traveler at the end of a ten day trip, where I stayed in 4 other hotels, I thought this hotel was just OK. For the money I paid there are plenty of other hotels with more amenities. This is my second time in Boston and I wish we had stayed where we did the first time. No fault of the hotel but parents beware there is NOTHING for kids to do once you're done for the day (no pool or game room). I think this hotel would be great for couples or those on business trips.

Plussat: Close to everything

Miinukset: Nothing

Plussat: Ease of getting to Fenway.

Miinukset: The BS $25 per night fee for “WiFi, water bottles in the room, shampoo and conditioner in the bathroom..... etc”. These are all table stakes for Marriott/Hyatt.... $58 per day for parking??? I get that parking is bad in Boston but $58 per day???!!!! Highway robbery!

Miinukset: They charge a ridiculous "resort fee" os U$ 25.00 day ☹️

Plussat: Great location, great attention to detail. Nice amenities. Reasonable price.

Miinukset: The only thing is during our stay, most of the fitness machines were not working.,

Plussat: Enjoyed the Latte Coffee from coffee machine on lobby level

Miinukset: Only one lift was working

Plussat: Hotel is clean and desent

Miinukset: Valet parking service charge was high and unexpected. Didn't know that there is no parking. Paid $110 for two days.

Plussat: Michel, the bell boy went over and beyond to insure my stay was comfortable. "He is friendly and professional & needs to be acknowledged & rewarded.

Miinukset: Level of cleanliness, specially in bathroom was below expected standard

Miinukset: Lobby coffee maker was broken

Plussat: Service was excellent everywhere: front desk, bar, restaurant.

Miinukset: No

Plussat: This hotel far exceeded our expectations. The location was excellent. Easy walk to all the main sights of Boston. The hotel restaurant/bar was excellent and great to spend time in after a long day of sightseeing. The rooms were well appointed and the beds were very comfortable. I loved that the hotel used to be the old Boston Police headquarters! I will tell everyone to stay there...

Plussat: It was a nice hotel and clean with fairly roomy rooms for Boston and the bathroom was very spacious. The room was clean and nicely decorated. We were only there for a night so we didn't spend very much time there.

Miinukset: I expected better service due to the cost and name brand of this hotel.

Plussat: Everyone was very friendly and welcoming, facilities were nice and my request for a crib was met with no problems.

Miinukset: I booked the hotel for a a different price then I was ultimately charged for it. But booking.com gives you no record of the rate, so I had to pay the price.

Plussat: Very nice hotel and excellent staff!

Plussat: Comfortable bed

Miinukset: Dirty sink

Plussat: Location was good

Miinukset: There was one elevator working, no fitness or pool, no complimentary waters

Plussat: Very clean

Plussat: Location was why I selected the Godfrey. Easy access to historic State House where the Declaration of Independence was read on the 4th of July. The street has a wonderful vibe. The lobby is great for family gatherings. The door men are wonderful greeters.

Miinukset: Very weird and impossible remote control for the TV. Buttons were useless and kept sticking. Bedside lamp required you to get out of bed after reading to turn the light off. I wish the room was more user friendly for these simple every day routines.

Plussat: Location is great

Miinukset: Room was quite small for what I paid and nothing was complementary

Plussat: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.

Miinukset: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!

Plussat: Excellent location, friendly staff, very good food for dinner & breakfast right next door.

Plussat: It was easy to walk to most parts of the city. The shower and beds were great.

Miinukset: No breakfast, except for attached coffee shop but not my cup of tea ( pardon the pun). Lots of homeless/ rough sleepers in the side streets nearby. Rooms low down can be very noisy- we had drilling in the road at 1.30 am for ages followed by bin collection at 5am. We did get moved to a higher floor with a great view and it was much quieter. Quite pricey for what you get, but I suppose you are paying for location.

Plussat: Location is fabulous. Very short walk to Boston Common. Comfortable bed. A low light turns on when you walk into the bathroom which is very useful at night.

Miinukset: Insufficient towel racks in bathroom.

Plussat: The location

Miinukset: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing

Plussat: Very comfortable room and bed / bedding. Nice pillows. Robes. Daily water bottles. Updated bathroom (fixtures, decor, lighting, rain showerhead). Excellent service - requested large ice bucket, extra coffee (keurig in room) with creamers. Felt pampered. Great location. Will definitely stay here again.

Plussat: Great location! Wonderful rooms and staff!

Plussat: Beautiful hotel in an excellent location. The room size was a little bit small as usual but the quality of bed, bath, interior was outstanding. The comfort, coziness and wellness of the bed with its cushions and linens was one of the best experienced so far. The coffeeshop serves excellent breakfast and there is an outstanding restaurant aside. Staff is super friendly and helpful!

Plussat: The sale price was great , the room was small but comfortable.

Miinukset: I didn't like the staff asking what they could do and when I did have a request to extend my stay with the same price, it was denied.

Plussat: We did not have breakfast included, but our room was a comfortable place to return to after long days exploring Boston. The staff were friendly and helpful.

Plussat: The staff was friendly. Everything else was lousy. We ended up staying at a different hotel even though we prepaid for this one.

Miinukset: The hotel was rather old. Our first room smelled very musty. They kindly relocated us to another room, which was less musty smelling. Another couple was also relocating for the same reason at the same time. The pink taxi was not available bc no driv

Plussat: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Miinukset: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Plussat: It was a big hotel and was full - but it seemed like we were the only ones there. Minimal noise from other rooms above or beside ours. The Room Service was excellent.We came to see a doctor at MGH but enjoyed the city and could easily walk everywhere.

Miinukset: It was expensive but worth it!

Plussat: the friendly staff and beautiful reception areas

Miinukset: faultless

Plussat: The location, the bedding, the ice in container at night, the slippers, along with the chocolate .

Plussat: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Miinukset: Nothing.

Plussat: Very accommodating staff, good location,clean room

Miinukset: I wish the room had a small fridge to store leftovers

Plussat: 1). Location! Downtown Boston is an incredible location. Close to 'everything'! 2). The staff, at all levels were very welcoming and professional.

Miinukset: The cost of breakfast

Plussat: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!

Plussat: Staff was very friendly and enthusiastic

Miinukset: Dated & Tired, especially considering the price tag

Plussat: location

Miinukset: Unhelpful front desk

Plussat: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Miinukset: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Plussat: The character of the rooms was outstanding. Made you feel like you took a step back in time but with the modern day conviences.

Miinukset: Front desk staff was not as helpful as I would have expected. Was told I would receive a text confirmation of when my room would be ready....I did not receive so had to check back.Same with reservations for dinner. Never got confirmed. I had to call them.

Plussat: Cleanliness and kindness at check in

Miinukset: No

Plussat: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston

Miinukset: Construction on church across from my room, started early, relentless but hotel had no control over it

Plussat: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.

Plussat: Location! Location! Location! Coffee maker in room along with a mini fridge. Bed was super comfortable! The hotel has so much charm. The location is why I would stay here again. (Liked the free WiFi too) It's also a 10 min walk to Enterprise Car Rental.

Miinukset: The hotel walls were paper thin. A wedding party stayed at the hotel that night and it was sososo loud!!! We could hear all of their conversations from midnight till 3am. Also ask for King or double beds. My husband daughter and I slept in a Queen.

Plussat: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.

Miinukset: Bad views, small rooms, the two front desk people I met were fake nice, and there was a crib in my room.

Plussat: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.

Miinukset: Noise from hall seeps in through the old wood doors; not really a problem until a couple drunk bros came in at 4AM and spent 20 minutes in the hall being enthusiastic.

Plussat: the location was great. very pretty lobby and bar

Miinukset: the room was small. the hallways upstairs were a little creepy.

Plussat: location

Miinukset: The hotel was ok but the information on the advertisement was misleading. We paid for a certain room and when we got there they said that was not available and admitted that the picture in the ad was not accurate. We were finally given the room we wanted

Plussat: Loved the chandeliers, mirrors, marble, location, service

Miinukset: No shop in hotel for sodas, snacks, ice cream

Plussat: Very well maintained, staff is great, rooms are always feresh and well maintained

Miinukset: Not necessarily the hotel but for the price we paid the room was small and tight

Plussat: Gold floor is worth the rent extra price.

Miinukset: Room service/housekeeping left dirty trays in the corridors.