Boston hotellia

Plussat: Friendly front desk staff. Hotel employee was extreamly helpful

Miinukset: The room was TINY. Only one of us could manage to get to the other side of the bed as you literally had to duck under the tv while climbing over the foot of the bed at the same time. Our room wasn't ready at 7, which is well after the 4PM check in time...

Plussat: Bed was comfortable. Soap smelled great.

Miinukset: My room was changed to a different room when I arrived that I didn't ask for. I already payed online. It was made seem like my room was changed to something better when indeed it was worse. Bigger bed. But we lost the use of the bath tub and space. We had a very small stand up shower. I had a romantic night planned for me and my significant other and we couldn't do what we wanted. Was also charged 140 dollars with out any explanation or anything. Highly disappointed.

Plussat: The location.

Miinukset: We were made to feel like we weren’t allowed to be there, the woman at the front desk was actually quite rude about us checking in.

Plussat: Great location and classy.

Miinukset: The surprise $28. Fee for the spa, gym and wifi we did not used.

Plussat: Good location

Miinukset: The restaurant/ lounge in the lobby area was very bright and open which did not make it very private or inviting.

Plussat: lady at the fron desk, went above and beyond. their staff is great.

Miinukset: parking is cumbersome due to covid19 room left a little to be desired but was a great bargin.

Plussat: everything great, except room size.

Miinukset: should tell you how tight room and bath size are. OK, but small.

Plussat: The food was awesome and the location was perfect, it was within walking distance of my event!

Miinukset: The room I had was very small.

Plussat: very quiet. excellent staff at the desk. one, a guy upgraded my room for a few extra bucks. bigger and had a view of the public park and the capitol. very quiet and clean. i was impressed. half block to subway

Miinukset: nothing

Plussat: modern design

Miinukset: Shower was 18 inches wide and physically could not wash my hair without spilling over on the floor or turning sideways. It was like trying to take a shower standing on a milk crate. Ridiculously small shower. Worst shower I have seen.

Plussat: LOCATION!!! Staff and Room Decor were fantastic!!

Miinukset: Not a big deal but getting into the room was a little tight as the door was right next to the night stand. Once we were in the room, although room is small it was more than sufficient for the two of us to have a relaxing weekend in the city.

Plussat: The pillows were amazing!

Plussat: Great location, was able to walk to many locations

Plussat: Thought the staff was efficient, experienced and helpful. The bed, bedding, towels and toiletries were nice.

Miinukset: Did not have breakfast but did have room service from the Market, which was inferior. The toilet flush was extremely loud, usually not an issue, except if other folks were asleep flushing was intrusive. The furniture, other than the office / desk chair was fairly uncomfortable.The HVAC, which looks like a retrofitted system, was loud and constantly blowing air. There was an old unplugged refrigerator just sitting on the floor next to the other refrigerator. Did not prefer viewing all the Hotel services, menus, etc. on the TV. Would prefer written material. In Hotel dining options very limited and sub-par.

Plussat: The location was great, the front desk let me choose a room on a higher floor, and everyone was so friendly it contributed to my wonderful stay.

Miinukset: The showers could use an update.

Plussat: Location was excellent

Miinukset: The staff was a bit dismissive, but also the beginning of Covid-19. The valet was not helpful until after I checked in, but had to park car basically at the garage and carried my own bags back to the hotel to check-in.

Miinukset: shabby property

Plussat: Location was right next to the convention center with the conference I was attending, and plenty of food and drink options near by.

Miinukset: Hotel could use an upgrade, it's looking a little shabby (I've been there many times before). The worst part was the comforter on the bed was quite soiled and needed to be tossed aside before I could get into bed. Gross.

Plussat: Location. Room.

Plussat: Everyone was very helpful. We had a few mishaps throughout the day, we where suppose to be in NYC and our event canceled. We booked a hotel in CT for the night and it was such a bad experience. We checked out after 1 hour and called you. We packed up and headed to Boston! Thank you for helping make this an easy trip. We arrived at 1 am. We really enjoyed our stay.

Plussat: Pool

Miinukset: Room selection was not as expected. Thought I booked a room which could have been divided.

Plussat: Location and staff

Plussat: Location

Miinukset: No

Plussat: Location and staff

Plussat: Excellent location, short walk to Newbury St, Copley Square and Symphony Hall. Parking is next to Hotel.

Miinukset: Nothing.

Plussat: The location was so convienient!

Miinukset: Perfect!

Plussat: I enjoyed the location of the hotel, having internet access

Miinukset: It is a shame the rooms do not have minibar, and the hotel is expensive for the comfort it has

Plussat: the location was perfect. It connects me directly to malls and was very convenient.

Miinukset: Whem I first entered the room the view was beatiful, but the room was not cleaned well. There was much dust all over the furniture and sofa so I had to ask to clean the room again. Cookie crumbs were over the cushion.The pull out sofa got big dirty stain on it, so I could not feel comfortable and clean about them.

Plussat: location

Miinukset: libral aura

Plussat: The hotel was very pretty, staff was nice, rooms were confortable. Near subway stations, bus stops, etc., also the surroundings were very nice.

Miinukset: the rug was a little old

Plussat: The ease of the proximity to everything in boston

Miinukset: They messed up our room size, so a family of five slept cozily in a king size bed

Plussat: Nearness to the Boston Symphony Hall

Miinukset:

Plussat: Close to Prudential and Compley shopping mall

Miinukset: The service was bad in the coffee shop and surprisingly the staff didn't speak proper english

Plussat: The location was amazing!

Plussat: Locations

Miinukset: Bath towels were dirty and had to be replaced.

Plussat: Location is superb. View of busy streets below gloves you a New York vibe and neon lights in room are sexy

Miinukset: Small

Plussat: Great Price Excellent Location Professional & Friendly Staff Could not have Been Cleaner

Miinukset: No

Plussat: Conveniently located, small rooms but comfortable. The exercise facilities were great.

Miinukset: The rooms do not have coffee or a coffee maker. As an early riser, I enjoy the convenience of having coffee in the room. Also, the hotel charges an additional (and seemingly unnecessary) $20 a night on top of the nightly rate/amount already paid.

Plussat: The lights in the room

Miinukset: Soap empty in shower

Plussat: I liked the location

Miinukset: I didn’t like the time it took for valet to bring us the car every time

Plussat: Location to the seaport

Miinukset: The bunk was not cleaned, and the TV reception was intermittent at best. I expected cleanliness to be exceptional, given the circumstances of COVID-19.

Plussat: Bed was soooo comfy and location fabulous

Miinukset: I arrived late due to weather related flight delays. I was so hungry when got to hotel at 2 am but there was no food. Not even a vending machine. Def should have some option for snacks.

Plussat: The was no breakfast or anything

Miinukset: The area.

Plussat: Kompakti ratkaisu etenkin yksinmatkustaville. Toimii oikein hyvin jos tietää konseptin. Hyvä sijainti, ekstrana hyvä alakerran baari ja rooftop.

Miinukset: Huoneissa tarvittavat välttämättömyydet, ei muuta.

Plussat: The rooms are small but amazing! The shower was the best ! The bed was comfortable, and the room is soundproof.

Miinukset: The only thing bad is parking. Also they could have given a guide of the hotel based of things like ; what’s around the area to eat and explore , and also where the hot tub is located in the hotel.

Plussat: Considering this was during the pandemic the availability of good pub fare was a strong plus!

Miinukset: The food was crazy expensive and the staff had bad attitudes

Plussat: Close to the airport for early morning flight

Miinukset: Heard band ? Or someone playing music when trying to sleep. Not incredibly loud but still kept me up a bit

Plussat: convenient location for early/late flights, nice big quiet dark comfortable room, friendly front desk staff

Miinukset: Both glasses in the room were dirty - at the Hilton??? Housekeeping, shape up! For this kind of money I didn't think I would have to wash the glasses myself before using them.

Plussat: Right bu the airport very nice rooms

Miinukset: Do not park and fly there more expensive then parking at the airport

Plussat: You can walk to/ from your gate.

Plussat: The staff was very good didn't bother us were friendly, respectful , helpful and immediately fixed what we asked for or needed to have anything replaced. Immediately were at door to drop off what was asked to be replaced.... Definitely would stay again

Miinukset: The prices were very expressive and no access to store so had to pay... If you lowered price then I would have no complaint at all....

Plussat: Skybridge to airport.

Miinukset: It was expensive.

Plussat: Great Location for the airport.

Miinukset: The shower head in my bathroom was loose and the pressure was bad. The shuttle person was a bit rude and when the doors opened for pick up there was a smell of pot.

Plussat: Nothing

Plussat: Clean room, great king sized bed, helpful staff, close to airport

Miinukset: Other than liking the pizza and steak sandwich, the rest I ordered wasn’t good. There is no breakfast offered, but they have a small coffee shop in the main foyer. I was there four nights so the food was an issue. I did order out for Chinese food once. Also a late night check-in in the adjoining room of a noisy family. Walls are thin. I did contact the staff about the issues. Was comped a meal and staff called the room next door about the noise. I heard the phone ring. TV was turned down but could still be heard. The rest of the noise continued until I guess they fell asleep.

Plussat: Walked to gates only to get discombobulated in the garage...still...plenty of time..no stress...no traffic

Miinukset: Mmm, not a biggee......why don’t they allow windows to vent? I’m a fresh air type.

Plussat:

Miinukset: The charge for: - the internet access, that should be complementary - the breakfast, that was to much - the room rate that is to high

Plussat: very convienent for the airport, we could walk to our terminal when we left. great views over airpot habour and down town

Plussat: Excellent location in the airport - easy access to all the facilities including the T for onward travel into the city.

Miinukset: Very expensive overall.

Plussat: Location near airport and views over the habour

Miinukset: Bar/restaurant too noisy, went to town to have dinner

Plussat: Short walk from airport terminal under covered way.

Miinukset: Expensive for what it is - but I paid it for the convenience of the location

Plussat: The location adjacent to Logan Airport is the best feature.

Miinukset: The room was very ordinary and the hotel was overpriced.

Plussat:

Miinukset: Hotel tried to charge 40 dollars more than the booking rate

Plussat: the best part of our stay was the shuttle to the tstop.

Miinukset: this is the most noisy hotel we have ever stayed in.

Plussat: I was allowed to upgrade my room for free

Miinukset:

Plussat:

Miinukset: The hotel restaurant was one of the worst I have been in. The food was bad, and the service worse. This kind of place does not belong anywhere, especially in an airport hotel where there is no where else to go to eat.

Plussat: Hvyä ja hiljainen hotelli lentokentällä. Loistava kuntosali. Kävellen terminaaliin.

Miinukset: Siivoojat olivat yli-innokkaita.

Plussat: Everything, staff was extremely nice, and was focused directly on making sure their guest had a pleasant stay.

Plussat: Hyvä sijaonto

Miinukset: Siivouksen taso, tyyli vanhentunut

Plussat: Convenient location and great fitness center

Plussat: Clean & super helpful staff. A little confusing to get to but not their fault. Seems as if GPS lags when driving around Boston. We'd be happy to stay there again next trip!

Plussat: location

Miinukset: didn't make up our room until 3pm

Plussat: Nice room, good view.

Miinukset: The mandatory room charge of $25 a day to use the fridge was ridiculous and I've never seen anything like it. Good rate on the room but they snuck in every little charge they could.

Plussat: Room was very clean

Miinukset: Could have been a better view

Plussat: Good, comfortable and great location. Price a bit high for what it offers

Plussat: Security and cleanliness.

Plussat: The location was ideal and the staff was very attentive. Great views of downtown Boston.

Miinukset: 2 of the 3 nights we had guests in the next room who stayed up the entire night talking and watching TV until 8am. This caused us to not get much sleep as it was very interrupted. We inquired and complained with a manager after the first night.

Miinukset: Starched bedding is noisy.

Plussat: The location

Miinukset: They did not clean the room daily. Than when I asked they came at 6 pm The next day was the same They also charge me for internet which no one told me before Very upsetting

Plussat: The service was excellent, everyone friendly and helpful and courteous

Miinukset: No

Plussat: Fast check in

Miinukset: No

Plussat: My husband and I loved the proximity of the hotel to Copley Square, public transportation, and so many landmarks. We also liked the quick elevators which were initially confusing and then completely easy to use. We would stay here again! We also got a lovely view of the city!

Miinukset: That we were in town for such a short time that we didn’t get to stay in our lovely room longer!

Plussat: Close to events and great value for the price paid

Miinukset: Providing information about hotel amenities and outside events from hotel

Plussat: Great location, close to T. Plenty to do in area. Pool was great. Staff were friendly.

Plussat: location to commuter rail for conference, the room + bed were comfortable

Miinukset: the worst hotel experience ever. I waited 8 hours until they can get a room for me. However, people who came way later than me got checked in way before me. Serious discrimination! Extremely bad attitude!

Plussat: Proximity to major restaurants and retailers.

Miinukset: Unfriendly staff.

Plussat: Back Bay location, good gym, excellent staff. I arrived early morning off a redeye flight and they made a room available for me at 8AM!

Plussat: I liked the fact that it is in such a convenient area. Also the fact that it is attached to two malls.

Miinukset: The staff were rude. I got there early 12 hrs before check in time and first they told me that there js no reservation under my name. Then wanted to give me a room that i didn't book. And whenever I asked for something it took them so long to get.

Plussat: Beautiful room, hospitable staff, terrific location

Miinukset: No.

Plussat: Went above and beyond in keeping everything sanitized in the midst of hysteria over the virus. Thank you!

Plussat: Great pool

Plussat: The location but nothing else

Miinukset: No wireless internet in the room. Service extremey poor. No writing paper and shower cap in the room. Front desk personnel of extremely low standard. Much lower to our expectation. Value for money poor.

Plussat: great location!!! liked the sports bars, atmosphere, very efficient car valet service, good service.....really nice

Miinukset: wish you had wireless in the rooms....several of us were complaining about it. but stay was really great, ...thanks!

Plussat: The location was very good.

Miinukset: The promised river view was a glimpse of river between two other buildings. You get nothing for your $500 other than a bed and a bathroom! A rip off, quite frankly.

Plussat: the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.

Miinukset: The room fittings seemed little dated for a hotel of this class and cost.

Plussat: Great location!

Miinukset: Wish windows could be opened to get fresh air.

Plussat: the mol

Miinukset: no one restaurant without terrific music

Plussat:

Miinukset: The beds are too small.

Plussat: Great location, Copley is within reasonable walking distance of a considerable amount of tourist destinations, Prudential is right across the catwalk, and the service was excellent.

Miinukset:

Plussat:

Miinukset: During my 4 days stay my bed linens were never change no matter they have holes??????????????????

Plussat: Convenient to shopping, restaurants, BackBay/Newbury street - also connected to Copley Mall which is good for shopping

Miinukset: Considerable fee fro parking in the marriott garage

Plussat: Hotel and view was magnificent

Miinukset: Nothing

Plussat: Excellent location and restaurant (Tamo)

Miinukset: No

Plussat: Eveyrhing especially “Nunu”, she was awesome!

Miinukset: N/a

Miinukset: A fowl smell coming from the bathroom sink....smelled of vomit. My room number was 611.

Plussat: View of the Harbor

Miinukset: Parking was confusing and very expensive

Plussat: Front desk staff were friendly and accommodating. Neglected to tell me about the $50 fee for using their valet service. To top it all off, the valet had scratched the right front light lens and popped the bumper cowling. I called but they don't care.

Miinukset: Didn't tell me about $50 valet fee.Valet scratched my right front light lens and popped the bumper cowling.Sent the security guy photos they said they would investigate.They didn't follow up- when I did got a text that said we're not doing anything.

Plussat: Location

Plussat: Great location. Direct access via Silver Line to airport. Short walk to the convention center. Well maintained & clean throughout.

Miinukset: No problems whatsoever.

Plussat: The room was immaculate, soundproof windows, complimentary water bottles, and the staff were all extremely welcoming.

Plussat: Nice, clean rooms. Great staff and service.

Miinukset: None

Plussat: The location

Miinukset: The description and pictures of the room were exaggerated did not look the same in person. Also The description did not not obviously state that there was a 40$ a night charge for parking.

Plussat: Location and the quietness about the property away from the real congestion

Plussat: Room was extremely clean, all amenities included, very good room service. Our bedroom was a regular one; however, had a great view, and we could have breakfast watching the harbor. Gorgeous restaurant and bar!

Miinukset: I would have mostly appreciated if it had a complimentary breakfast included, at least a Starbucks like voucher. And the parking garage is $35 a day, no special fee for staying at the hotel.

Miinukset: The location - over 30min walk to downtown / complicated underground connections

Plussat: Overall good, it was a good choice. All hotels are expensive in Boston. Hotel is not recente but it is well kepted and clean and confort. we've eat at the bar open day-time for half the price of the hotel breakfast (18usd). I did have a light dinner at the hotel pub (if I can call it) and it was ok. T underground station just across the street takes you either to downtown or airport and it's a short walt to downtown (15-30m or so). no tips at any time it's an hotel rule.

Miinukset: for each night I've payed 4 local/hotel taxes !!!??? my total booking was 976usd an end paying almost 1100usd... taxes taxes taxes and taxes

Plussat: Very close to the T stop so easy to get to places. Room was very comfortable and clean.

Miinukset: Overall staff was very friendly and helpful, except for the waitresses at the Tamo restaurant. They were rude and condescending..probably because tip is automatically included in the bill.

Plussat: A beautiful hotel in an excellent location, we had lovely views of Boston from our room, can't fault the hotel at all

Plussat: ease of access to conference centre , airport , city unobtrusive service

Miinukset:

Plussat: Close to airport, close to downtown. Nice view, friendly staff, large room.

Miinukset: Dining might be a bit weak.

Plussat: My wife and I enjoyed our stay at the Seaport Hotel. I was attending a conference at the convention center so the location was perfect. We did find the noise level from the surrounding rooms a little loud at times but the room itself was very clean and appointed with many nice ammenities. We had trouble with the coffee pot and someone was there very quickly to remedy the problem. We requested a late check-out and the staff was very accommodating. We would definately stay here again.

Miinukset:

Plussat:

Miinukset: room was not ready on arrival

Plussat: Great hotel great spot

Miinukset:

Plussat: We’ve stayed at the Westin Copley before and always had a positive experience. Quiet, comfortable, clean and convenient. Valet parking was affordable and couldn’t be easier.

Plussat: Great location for parents who have college students.

Plussat: The city view from the room was spectacular!! The area was fabulous. The room was a great great value!! Loved it here.

Miinukset: Very expensive parking and room service charges.

Plussat: Great staff

Miinukset: No

Plussat: Great room and view. Plenty of room and nicely set up.

Plussat: Great location!

Miinukset: Huntington Restaurant needs more variety. Turkey Burgers, veggie soups vs only cream based soup or chowder

Plussat: Check-in was quick and easy, beds are comfortable and the location was great.

Miinukset: I forgot the sun would be so bright in the morning (we didn't pull the shades)

Plussat: our view was amazing

Miinukset: Underneath the pull out couch was not cleaned....food from previous guests was there

Plussat: Great location, easy to get in and out, people mind their own business, the check-in employees are friendly, great indoor accessibility to tons of places in Copley/Boylston which is nice during the winter months

Miinukset: Can be a little crowded, other customers can be entitled and lack self-awareness

Plussat: Location

Miinukset: Shower stall without a tub for taking a bath.

Plussat: Amazing room with amazing view.

Miinukset: I wasn’t informed by the valet that parking on site would be a fortune. Staying for three nights made this hotel visit far too expensive. Stayed in a gorgeous hotel IN the center of Baltimore and didn’t pay for parking. One particular valet was a rock star but I can’t remember his name. The cashier of the valet knew I was at the window. I was in a rush and she was working on something on the computer. I was trained at the Five Diamond Hilton at Short Hills that the computer can wait.

Plussat: Location and room! Plenty of restaurants and bars/night club close by.

Plussat: The location of the hotel together with the great staff.

Plussat: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.

Miinukset: Nothing

Plussat: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?

Miinukset: Too long of a wait for the parking- Price was a bit high.As I visit every yr. we probably wouldn't stay at this hotel again because of the price-nice experience though

Plussat: the location was great, every thing needed is few steps away

Miinukset: the price is high given the service provided, it is way high for hotel of this standards

Plussat: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.

Plussat: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.

Miinukset: Fridge/Bar sensors not stable so charges would end up on bill. Had to call to have them removed. Prices were outrageous -- who would pay 5.00 for a 0.60 candy bar. No vending machines.

Plussat: The service was great, and the restaurant was worthwhile.

Miinukset: The valet parking fee.

Plussat: iliked the fact that it was located in downtown boston and close to the shopping district

Miinukset: it lacked in estetic beauty, just did not catch my fancy.

Plussat: I can't think of one aspect of our stay that wasn't excellent.

Miinukset:

Plussat: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.

Miinukset: For us, there were no bas points

Plussat: Beautiful and clean....great location! The bathroom was sooo nice! Loved the robes and slippers and deep bathtub.

Plussat: Indoor pool

Plussat: Very clean and friendly

Miinukset: No, everything was good

Plussat: The hotel was pretty. The lounge was very nice.

Miinukset: We booked a Suite for 5 people. When we checked in at 11pm, we were told the suite only had a kind size bed and that they were out of cots, our kids would have to sleep on the floor. After arguing with the front desk, they finally gave us a second room (which they initially tried to charge us for) which was in the exact opposite corner of the very large hotel but we were still short a bed. My daughter ended up sleeping on the floor. The second night, we were offered 3 cots so we could all be together however my sons are over 6 feet tall so the cots didn't fit them comfortably. Again, we were offered a second room (this time they offered it complimentary), this time closer to our suite. I just wanted to be together with my family not separated - I just wanted what I booked. To make up for the inconvenience, they offered us a free buffet breakfast - really?!?! A free buffet breakfast - so kind of them for a $1500 hotel stay which they completely screwed up...

Miinukset: Spa and Fitness facilities were closed and there was no mention on website.

Plussat: Nice rooms. Comfortable beds

Plussat: The staff was amazing and kindly. The hotel is 5 star not 4, very fancy & prestigious. Its was my pleasure to stay there Thank you!

Plussat: The spacious room, the location and the spa

Miinukset: I think the standard of room cleanliness could be better

Plussat: The club lounge was PHENOMENAL

Miinukset: no

Plussat: The location of this hotel can't be beat! The room was clean, spacious, and well-appointed.

Miinukset: The service in the hotel restaurant was not to the level I expected. Additionally, no one during our stay at this 5* hotel went over-and-above as I have experienced at comparable properties.

Plussat: beautiful hotel, wonderful staff, nice location

Plussat: The staff was great at every interaction.

Plussat: the rooms size and style

Plussat: Good upmarket hotel at reasonable price with helpful & friendly staff

Plussat: The best part was necessarily the SPA, gym and swimming pool which can make a major diffrence in any hotel stay.

Miinukset: The staff manning the cafe and restaurants clealry requires more experinence and effectiveness.

Plussat: Nothing

Miinukset: Paid $---After taxes, fees and parking paid $200. No thank you.

Plussat: Convenient location

Miinukset: The additional fee for Amenities. To charge extra because they offer a fitness room, etc. is absurd.

Plussat: Nice views of the city. Security: magnetic key card necessary yo use elevator.

Miinukset: $150 fee charged to credit card upon check-in. It was charged back same say as check-out though.

Plussat: Location

Miinukset: Advertised $----/night 4 star, hotel was neither

Plussat: Large, clean and very comfortable rooms; friendly and helpful staff; walking distance to many sights

Plussat: The Room

Miinukset: The Size

Miinukset: Poor parking service. Paid for parking ($42) but gate would not open upon exit (long line - I was not alone). When I finally reached the attendant then they would not let me leave without showing a written receipt - good thing I didn’t have it e-ma

Plussat: Beautifully decorated with a really funky vibe. Perfect location. Able to check in early and able to keep our bags with the hotel and stay in the city longer than check out.

Miinukset: Parking was more expensive than expected.

Plussat: Clean, comfortable

Miinukset: Resort fee! $28.74 The room was only $-- plus tax

Plussat: Shower and tub were so nice! Loved the big TV and comfortable bed. Staff friendly as well. Oh, Love, loved all the outlets : )

Miinukset: Too few coffee packets.

Plussat: Cleanliness and friendly and helpful staff. Great location. I like the way they do the soaps in the bathroom. Full size.

Miinukset: Bathroom could be bigger

Miinukset: Parking was super expensive

Plussat: Really helpful and friendly staff from the moment we walked in; enjoyed empty pool, lovely spacious and comfortable room with west facing balcony and great views across city and well located.

Miinukset: No changing facilities at pool or shower; desolate bar / lounge!

Plussat: the concierge was very nice and gave us so many good recommendations

Miinukset: nothing

Plussat: the room

Miinukset: The concierage service

Plussat: A lovely, clean hotel, near Boston Common and within easy walking distance to the T (Underground).

Plussat: Honestly I think I was most pleased with the service as well as the location.

Miinukset: pool too cold

Plussat: Excellent services and free internet

Miinukset: Smoking stink on 12th floor where we stayed

Plussat: Room and location was excellent

Miinukset: Breakfast was too expensive and quality not good.

Plussat: Hyvä keskeinen sijainti, käytössömme ollut huone tarjosi hyvän maiseman Bostonin keskustaan ja oli peruspalveluiltaan hyvä.

Miinukset: Jäimme kaipaamaan buffet -aamiaista. Hotellin lobby- ja katutason vastaanottoalue varsin vaatimaton ja synkkä.

Plussat: Good overall ratio quality/value although would have expected a little more

Miinukset: Finishings entrance hall and room/s need a little update. Business lookalike hotel so accomodation experience was basic

Plussat: We actually never actually checked into hotel as we found rooms to be very unacceptable with a stale smell in the two rooms we viewed,carpets soiled and bathrooms not very inticing.

Miinukset: Reception area was gruppy, elevator carpets were dirty, carpets in hallway to bedrooms also shappy and a very musty smell everywhere

Plussat: The room was large but we were unable to secure a double double so we ended up needing to bring a blow up mattress. Not great for the amount of money we spent on one room. ($1700)

Miinukset: Beds. Murphy and couch. Ugh

Plussat: It was less then 10 minutes to everywhere we were going so location was perfect

Miinukset: Nothing that comes to mind, maybe the pizza left in the hallway but they can’t control that

Plussat: My family and I stayed at a fabulous luxury hotel in the heart of Boston’s Seaport area for a fraction of the normal price. There was also flexibility to make a slight upgrade very reasonably once I got there. My stay at the Westin made my birthday

Plussat: Location to the Seaport Trade Center. room, bed, tv were amazing.

Miinukset: quicker service at the downstairs open area bar and food. It took so long that we had to go find a server to serve us.

Plussat: The staff were extremely helpful!! The whole experience was wonderful!!

Miinukset: I had to come home!!

Plussat: Concierge

Plussat: While it was a good location, and the bed was very comfortable, some of the staff in the breakfast room were amazing. Along with the night clerk.

Miinukset: At check in and check out the staff were rude, and not very helpful. No one could help me get the WiFi to work, even tho I had an account. Half of the guests( myself included) later found out that they were not comped parking, like the other half were. We also found hair in our sheets of a supposedly unused bed.

Plussat: Wonderful staff from front desk, bar, restaurant, housekeeping- all very polite, friendly, helpful and accommodating. The fitness center is excellent. Like the diversity of bars and eating options, and convenient walk to Seaport area.

Miinukset: Room had a really bad smell of B.O. staff was incredibly nice and accommodating to move us to a comparable room. This still had a slight odor but was tolerable.

Plussat: Quiet, comfortable & clean.

Plussat: The location. Quick bus ride to the sites. Staff was great. Very helpful. In house restaurants were good- Starbucks as well!

Miinukset: No!

Plussat: Hotel was clean and comfortable

Miinukset: Nothing was in walking distance. Entryway itself was designed for cars only with no safe clear walking path in.

Plussat: Stayed here for convenience after seeing a show at ‘Laugh Boston’ which is right off of the lobby. Had dinner at the restaurant downstairs also which was great. Easy parking, hotel is clean and spacious. Very convenient!

Miinukset: No!

Plussat: clean rooms and up to date decor.

Miinukset: location, the main tourist sights were a 10minute taxi journey away.

Plussat: We loved the beds.. very comfortable.

Miinukset: it was very far away from the main stream of Boston and was not accessible easily. And the cost per night was very high!!

Plussat: Everyone was very helpful and gave great service.

Miinukset: There was a differemce in what Hotels.com quoted and what I was charged for my stay. I feel that I was not told up front what the extra charges would be. Hotels.com is looking into it.

Plussat: The pool and gym were cery good

Miinukset: The reception staff were curt and unhelpful

Plussat: Room was nice, customer service was excellent and the trolley service to and from the hotel was great. Hotel bar and front desk had great design and comfort.

Miinukset: Bed left both our backs aching. Not sure if it was too soft or bed just wasn't good quality or maybe too old-not sure.

Plussat: Workout room

Miinukset:

Plussat: not much: weirdest and longest check-in ever, major bad surprise with the check... a great deal of snobbishness and inefficient fuss.

Miinukset: see above

Plussat: The service and pool for children

Miinukset: They did not register the price we were given from your web sight so when we checked out our bill was more than three times the price you quoted, it took us over one hour to clear up the mess and we had to stand firm on our email rom your company. The hotel is very far away from Boston.

Plussat: New, clean, amazingly comfortable bed, big room with good view over city.

Miinukset: Noise from corridor, hotel is in a no-where land next to exhibition centre. Takes a while to get into town. Internet in room is $12. Large hotel with lots of meetings & functions, meaning there are a LOT of people moving around all the time.

Plussat: This is our third trip to Boston for the Wine Expo and our first staying at the Westin Waterfront. We had stayed at the Seaport Hotel in the past and I must say the experience is night and day. I was blown away by the Westin and its staff. We had the pleasure of being checked in by one of the managers (Tomas, I think) who upgraded us to a deluxe room on their highest floor and had a great view of the Boston skyline. We had a fabulous dinner at Salvatore's down by the waterfront which was about a 5-10 minute walk from the hotel. We will definitely stay at the Westin for any future trips to Boston.

Miinukset:

Miinukset: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm

Plussat: The staff was AMAZING! The hotel was clean, comfortable and beautiful. And the location was perfect for where we wanted to walk to. I would definitely recommend it and will stay there again! Hotel employee went above & beyond to help us &

Plussat: It was conveniently located.

Miinukset: The room is small and the 20 bucks per day fee for internet and gym is not worth it.

Plussat: Hotel location and convenience

Miinukset: location

Plussat: Location, location, location. Easy to get to everything. We didn’t even need a car.

Miinukset: For the price, room was small and cramped.

Plussat: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.

Miinukset: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!

Miinukset: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.

Plussat: Bellhops, valet & room service staff were top notch. I had a problem checking in. They noticed & tried to make up for inflexible front desk.

Miinukset: Checking in was a problem. Front desk was inflexible. Woman who appeared to be the manager came out & she actually snapped at me. I was shocked. Another person at front desk tried to tell me that something that was a hotel policy was a law.

Plussat: The location

Miinukset: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing

Plussat: Location, staff, rooms

Miinukset: The room felt clean upon arrival but upon further inspection there were a few things slightly dirty

Plussat: The front desk staff is so nice and accomodating! I really enjoyed my room. The bathroom was sparkling clean, the TV was customized with my name on it, and the beds were very comfortable. The location is perfect. There is a Macys across the street, a Starbucks around the corner, and trains right nearby. I did not need to take any cabs during my stay. I will always come back to The Godfrey!!

Miinukset: I wish I could have kept my robe for free.

Plussat: Quick and easy check in

Miinukset: The shower water was not hot in the morning.

Plussat: The bathroom and the keys on the wall.

Miinukset: None

Plussat: Service.From the champagne upon arrival, bellhop assisting with luggage, beautiful room and lobby..

Miinukset: The server at lunch in the Clink was quite helpful in allowing us to order other items not listed on the menu ...but after that...was not very attentive... The hotel supposedly gave us a pet free room...we have family members with allergies...the idea that this beautiful hotel allows for cats and dogs in the rooms is beyond my comprehension...and should not happen...no hotel room that has had a pet potentially urinate, defecate, vomit on the carpets and or bedding..let alone shed fur everywhere would ever be truly clean again...

Plussat: The history of the hotel and the restaurant/bars attached to it.

Plussat: This is a nice hotel with a great location in the city and nice views.

Miinukset: Not luxury, filthy room key; in the room, the bathroom wall had stains and the stainless steels had rust on them. Worst of all, the hospitality staffs were very rude.

Plussat: Stayed here many tunes. Think the staff is not as accommodating as once was. Slow. Doormen with door. Lobby bar wait staff too busy. Could use another. Just wasn’t same hi quality

Plussat: Super fancy hotel. Loved it.

Plussat: Exceptionally well appointed, clean and did an excellent job addressing concerns surrounding the corona virus. Polite, informative staff.

Plussat: Room was great unfortunately we didn't get a room facing the river. :(

Miinukset: The staff were not friendly and didn't meet the standards we are use to at the Liberty. The were not even dressed appropriately in some instances. IE inappropriate shirts unbutton to the third button down. We chalked it up to the covert pandemic and would certainly go back as we love the hotel.

Plussat: My girlfriend and I came into town for a Celtics game and the hotel was a fifteen minute walk to the Garden. Room service was great. The restaurants seemed really nice as well, they were just closed so we didn't get to try them.

Miinukset: Parking was very busy with drop offs. The escalator going up was broken so you had to use the elevator around the corner. Our room was over what seemed like the loading/garbage area so there was a lot of noise from trucks. Like the garbage being dumped at 3 in the morning. The view was absolute garbage as well, as I asked for something high up but got the room looking at the loading docks.

Plussat: The location is excellent and we have always had very nice rooms, up until now..

Miinukset: Our room was an ADA room - we did not like that. We don’t think we should have to remember to ask for a non-ADA room,. The hairdryer was minimally warm even on the hot setting. There were people out in the hall after 12 midnight making noise.

Plussat: Very welcoming staff! The bathroom was beautiful and the bed was fantastic!

Plussat: Great location, amazing view, beautiful lobby.

Miinukset: It’s 4 star hotel. Staff is not friendly. I understand coronavirus and they don’t clean rooms but they could ask at least if we need something. Bed and linens are super uncomfortable. Very noisy. You can hear everything what happens in a sa

Plussat: Unique architecture

Miinukset: Nothing comes to mind

Plussat: I was not overly thrilled with the hotel but did like the location as we were spending time in Beacon Hill.

Miinukset: I thought the value was not there and the room was just fair. I think the unique setting of the prison was not properly exploited. I would have played up the theme by even having the staff dress as guards. The rooms could have had a theme rather look like the Holiday Inn. Even the outside of the building could have echoed the theme.

Plussat: The hotel's design and its great history. Well trained employees. Free wifi. Relatively good postion.

Miinukset: Noisy.

Plussat: Location and surrounding were fantastic.Great conversion of a historic building and good ambience

Plussat: A Hotel with a difference, stunning Reception area - we had a fabulous corner room with the best views of Boston,

Miinukset: We ate once in the Hotel Restaurant and enjoyed it, but thought the Chef was slightly off-key with his ideas as some flavour/ingredient combinations didn't quite work for us.

Plussat: The decore and location of the hotel was good. Right next to a MBTA staion and within walking distance to the common and Beacon Hill.

Miinukset: The showers are small, no room to maneuver. Also, the shower door leaked.

Plussat: Everything was great! A most enjoyable stay.

Miinukset:

Plussat: Room, room service, friendly staff

Miinukset:

Plussat: really unique space, beautifully renovated. rooms and bathrooms are big and luxurious

Miinukset: room service food was horrible

Plussat: Friedlyness of staff. The hotels close proximity to the centre of Bostons.

Miinukset:

Plussat: Wifi fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la colombe beans) + cafe staff delightful, overall this was a great find.

Miinukset: I recommend avoiding a room across the hall or adjacent to the communal bathrooms. They can be a bit noisy.

Plussat: Every was excellent

Miinukset: I love the location and the staff very nice commutation

Plussat: Erittäin siisti ja ihana hotelli. Mm juomavesihana ettei tarvitse kantaa juomavettä kaupasta. Pyyhkeitä, kylpytakki yms. Ihana suomalainen respatyöntekijä bonuksena!

Plussat: The atmosphere of the hotel was great and the hotel staff was very prompt and friendly. Beds, showers, towels and things were clean. The hotel is also in a great location!

Plussat: Loved everything about the Revolution Hotel, it was funky, super clean and had no dramas with the shared bathroom. We had two rooms as we were 4 adults and 3 children. One room for 4 people and the 2nd room for 3 people. They were bunk-style beds and bunk and a massive bed. You also can get the best coffee I have tasted in The States. Would be more than happy to bring our young girls back to The Revolution Hotel. They were so sweet to our 6-year-old. Location was fine. We were able to walk to some great little Boston restaurant and bars. Billy's was so close and the food was really good. It is crazy busy and fun to watch. We will be back one day soon.

Miinukset: The room is very small

Plussat: I liked the theme and location and seating area in the lobby.

Miinukset: There was no valet. The was HUGELY inconvenient. We were on a time schedule, habing to drive to a parking lot blocks away, with plenty of one way streets we aren't familiar with, in a city with strict parking policies was stressful to say the least. Go get the car at check out , put the bags in but watch the car because it's badly parked while I run into the lobby to hand bavk the keys etc. At checkin: run up to the room to out diwn the bags run bavk down because the car cant be parked on the street for long before bringing it to the garage. I would not stay here again based on this issue. For someone from out of town its incredibly inconvenient. Why no valet?? It's not that's inexpensive of a hotel that everything should be a la carte.

Plussat: The layout of the room

Miinukset: if they can provide water on every floor

Plussat: Very friendly and helpful staff.

Miinukset: Good location in the center of the city

Plussat: Location close to the airport and views of Boston. The hotel gym is nice but the room was smaller than I expected.

Miinukset: Bathroom is a little bit oldish.

Plussat: Close to airport

Miinukset: Nothing

Plussat: Beds were close enough for 5 yr old to jump back and forth between the two. Boat taxi.

Plussat: Roomy, comfortable bed

Plussat: It is a short ride from the airline terminals. Lovely setting on the waterfront.

Plussat: All went smooth

Plussat: The view of the Boston skyline. Either from your room or the restaurant! Staff is extremely friendly. Logan is 5 minutes away by shuttle. Clean, modern rooms. I've stayed here for a few days even when I wasn't flying. Sure,a little expensive, but worth it

Miinukset: No

Miinukset: The bathroom was rather dirty - there was hair in the shower, dirt on the counter, etc. It was doable for one night, but if I were staying longer, it wouldn’t have been acceptable.

Plussat: proximity to airport free shuttle to airport kindness & generosity of staff

Miinukset: no fridge or microwave in room

Plussat: Location and airport shuttle

Miinukset: at 2am, someone was taking a shower and it was extremely loud

Plussat: I got a room with a City View which was beautiful at night. This hotel felt like real luxury and I enjoyed my stay - I was just really sad I had to leave so early as I had an early morning flight.

Miinukset: Nothing.

Plussat: Beautiful Location. Very convenient for going to airport.

Plussat: Everything was perfect! Couldnt have wanted anything more from a hotel!! Thank you so much for the little bits that were left in our room for our honeymoon!

Miinukset: Nothing at all

Plussat: customer service

Miinukset: tiny shower space, could offer more towels, not just two of each for two people

Plussat: Emergency? Yeah, kicked out of Vegas when the resorts closed so thought it best to come back to Boston early. As I had a very pleasant stay at CQ Philadelphia, I thought I would try the Boston hotel. I had a very comfortable and relaxing stay at CQ Boston. Similar room albeit being a suite rather than a conventional room. There were restrictions at the hotel like no bar and no food but the front desk had compiled a list of who was offering takeout and delivery. They also helped with a list of local businesses open. Although I didn’t eat on the property, I have visited the Elephant and Castle pub next door which is part of the hotel. They had a great range of imported drinks and a terrific food menu. Next time I’m in Boston, will be staying here for sure. (Duplicate of my Tripadvisor review)

Miinukset: Obviously there were restrictions owing to the current health emergency but the hotel staff did their best to make my stay as easy as possible.

Plussat: Location was just right. Room was small but sufficient. Staff was very helpful  at checkin. Foam pillows without having to ask. Excellent shower and water pressure! You should send this at checkout. I stay at so many they run together.

Miinukset: For the price it was excellent. Nothing negative to say.

Plussat: Very nice

Miinukset: Nothing

Plussat: Great location, beautiful room.

Miinukset: Morning staff were unprofessional and gard to locate. Complimentary coffee (lobby & in room) was terrible. TV did not function properly.

Plussat: Very good thanks so much

Plussat: All the extras - free refillable water bottles on each floor. Pop and snacks downstairs. And accommodating for every request.

Miinukset: The one thing I was sad about was how bad the attached restaurant was. It doesn’t reflect on the hotel I know, I still give 10/10 but that attached restaurant was really disappointing.

Plussat: Very good , thanks so much

Plussat: Location

Plussat: Great location for everything you want to do. Discounted parking with local garage that is just down the streets a major plus.

Miinukset: Not all rooms come with a fridge. Other than that this is a great place to stay.

Plussat: Staff and Location

Miinukset: Nope.

Plussat: The location is excellent. It is close toe verything.

Miinukset: There is no lobby to sit in in the evening.

Plussat: The price and location was excellent. It was very convenient for my business trip. It was very clean and comfortable.

Miinukset: Fitness room was very small. sometimes had to wait or come back to use a machine in the morning.

Plussat: Location was great but staff could have been a little nicer.Amenties like iron board and iron were shared with the floor.Room very small but clean.

Plussat: Water Dispenser is good idea.

Miinukset: Shampoo and Conditioner should be separated.

Plussat: The one thing I liked the most was the location, it is convenient to a lot of areas. I loved the hotel staff and how friendly they are, as well as the bar/restaurant with entrance from the lobby.

Miinukset: Rooms are too small, not comfortable at all, with one chair only in the room, and a lot of construction going on since early Saturday morning. Rooms are always dark with one small window.

Plussat: So close to all main spots in Boston downtown

Miinukset:

Plussat: Clean, modern rooms in great central location.

Miinukset: 2nd elevator not working.

Plussat: Convenience, facilities, cleanliness and friendly staff

Miinukset:

Plussat:

Miinukset: lack of fresh air

Plussat: This is a nice centrally located hotel with a nice room, including plasma, free wireless internet and great food options for delivery. Definetely a good accommodation for boston - walking distance for everything.

Miinukset: The gym was closed.