Vertaa hotellit Boston

Plussat: Elegant and first class

Plussat: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.

Miinukset: Food not that good. Afternoon Tea was disappointing

Plussat: Location and atmosphere

Miinukset: Received a queen size not the king and there were issues with the minibar

Plussat: This was a great place

Miinukset: Nothing bad to say here

Plussat: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!!

Miinukset: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.

Plussat: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.

Plussat: Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

Plussat: Fabulous customer service. The luxury of a boutique hotel, the comforts of home.

Plussat: Location

Miinukset: Rooms are a little dated

Plussat: Great location, good hotel. They should have a kettle in the room.

Plussat: Friendliness of all staff

Miinukset: Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Plussat: A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.

Plussat: Wonderful hotel in a central location. Service was impeccable.

Miinukset: The lobby bar is a little dark. Too bad it doesn't have better views.

Plussat: Great rooms with little kitchen. Plenty of space. Excellent staff. Very friendly and helpful.

Miinukset: Nothing negative to note

Plussat: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Miinukset: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Plussat: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.

Plussat: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.

Miinukset: I don't have any criticisms of this hotel!

Miinukset: No heat

Plussat: View and free shuttle to downtown

Plussat: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.

Plussat: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!

Miinukset: I thought the rooms were small especially for a family of four.

Plussat: Great stay. Had an event at Seaport World Trade Center. Would stay again

Plussat: Newly renovated ... fantastic bathroom and shower

Plussat: The location was good to see Boston & get to our cruise.

Miinukset: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Plussat: Everything was perfect! Great service, brunch was delicious! Gym was Great too.

Miinukset: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Plussat: Staff very helpful

Miinukset: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.

Plussat: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.

Miinukset: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.

Plussat: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded. We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.

Plussat: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!

Miinukset: The price!!!!

Plussat: The customer service was outstanding! So professional and attentive. Can't wait to go back!

Miinukset: I can't say anything but great things .

Plussat: All of the staff at the front desk and door were very friendly and helpful with directions. The location was very convenient to walk to Fenway Park. We also walked to the Copley Square area. There was a nearby subway stop to take us to the Freedom Trail area downtown. We felt very safe to walk the neighborhood at night. The room itself was quaint, clean and comfortable. The bathroom had a walk-in marble shower. The towels were large and plush. It fit our needs very well.

Miinukset: We had no view out of our room. Looked out on an alley way and trash dumpster.

Plussat: The staff were fantastic - very attentive, engaging and proactive.

Miinukset: It's an older hotel, it's probably time to update some of the amenities, particularly the bathrooms (which were nice, but def older).

Plussat: Whether it was a restaurant reservation, flight reservation change or room change to accommodate my adult daughter and my stay, there was no detail that the wonderful front desk staff couldn't accomplish with ease and grace.

Plussat: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Plussat: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.

Miinukset: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

Plussat: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.

Plussat: Quiet for the location

Plussat: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient

Miinukset: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.

Plussat: Back bay location is perfect Coffee in lobby and Lobby in general Room furnishings Bathroom

Miinukset: Valet parking very slow

Plussat: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.

Miinukset: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.

Plussat: The staff was extremely attentive and eager to help.

Plussat: Everything was walking distance from the hotel. Staff was really friendly.

Plussat: The staff at the Hotel Commonwealth was friendly and accommodating. My Mom and I stayed one night in order to attend the Patriot's Victory Parade, and though we opted for a late checkout, we ended up getting stuck on the parade route. We called to let the hotel know, and they were very kind. Instead of charging us for half a day, they went and packed up our room for us, and held our luggage in the bell closet. The hotel was beautiful and the pillows and beds were some of the best I've ever slept in! Will definitely stay again.

Plussat: My wife and I have stayed here before and have always enjoyed the experience. Last night was was another example of why we keep coming back. Upon checking in we received a complimentary upgrade to the Baseball Suite. The room was phenomenal. Corey at the front desk helped me get some friends a last minute reservation and could not have been more friendly. Overall a great stay.

Plussat: Smelled good, friendly people, the room, the fancieness

Miinukset: Issues with my prepaid credit card apparently they're not accepted. This should be noted somewhere when booking. I didn't have another credit card or enough cash. In the end it was worked out but it was unneeded stress. When checking out (645 am) we needed to wait for a bit. There was no staff at desk

Plussat: Didn't even know it was the Boston Redsox Official Hotel. Lots of sports memorabilia, great creature comforts, staff eager to please. Jonathan at front desk was the standout employee that made our stay even better. He had great tips, suggestions for sights & food and truly made us welcome.

Miinukset: Having to leave

Plussat: The staff was very nice. Service impeccable. Beds were so comfortable!!!! We will be back!!!!

Miinukset: There is not a single thing I did not like about this hotel. It was wonderful!

Plussat: Good location with convenience store nearby 10-15 min from shopping and restaurants Just next to subway or metro

Miinukset: no kettle or complimentary tea and coffee in room very slow free wifi

Miinukset: Shower head needs replacing room 410

Plussat: Service was great, Room and amenities were lush. For a BU Alumni attending some University events it was perfectly convenient! Valet was a little pricey...park on the street if you can but the Valet guys offered great service!

Miinukset: Valet parking was pricey for Boston!

Plussat: Room was great; location superb to Fenway for Billy Joel concert, and staff was fine. Valet was extraordinary! However, had to negotiate with staff at desk to get room reserved.

Miinukset: Booked at Hotel.com and reserved the Fenway Room which is shown on their website as looking over Fenway Park. When we asked for it upon arrival desk clerk told us a lot of people THINK it looks over Fenway but it doesn't. Even if it did there was construction obliterating any view. (Picture on Hotel.com misleading: hotel is on Beacon Street a block from Fenway Park). He gave us a "Kenmore" room which looked into alley-type street. Asked for refund of difference, told not done, but upgraded to suite. Satisfied with new room..

Plussat: We travel alot and I don't think I have ever stayed in a nicer hotel. The rooms were exceptional from cleanliness of the rooms to the friendliness of the staff. I will never stay in another hotel in Boston but thisone.

Miinukset: Nothing!

Miinukset: Wifi was terrible. You couldn't even get high speed wireless in the lobby. You had to pay for it and even then it was spotty at best. For the money we paid for the room, reliable internet service is not too much to ask.

Plussat: Nostalgic old motel restored with Rock and Roll vibe.

Miinukset: Busy fall weekend with Convention and Regatta. Verb clearly took advantage with charge with parking and taxes for one bedroom, nothing fancy, nostalgic hotel at OVER $750 FOR A SINGLE NIGHT! Quite outrageous opportunism.

Plussat: Staff were very friendly while I was there

Miinukset: Poor acoustics and therefore very noisy in hallways No option for heat even though the weather never got about 62 the week I I was there.

Plussat: Record player in each room. Quality nice smelling lavender shampoo/conditioners. Lovely colorful lighting. Comfy beds/sheets. Good breakfast/coffee. Beautiful view of Fenway. Friendly staff/valet. Excellent location in proximity to a ton of fun things to do in Boston. Would Stay again.

Miinukset: I don't have any complaints.

Plussat: Spacious room. Clean. Great work space to sit and work on computer.

Miinukset: My door was right next to the exit door for the floor and I was woken up at 2AM three night in a row as a roust crowd came back from the bar closing.

Plussat: Convenience to Fenway park which is why we were in Boston. Close to restaurants and bars

Miinukset: Airconditioning was not good. Several of our rooms had to request fans. Disappointed pool was closed the first day. That night saw a rat swimming in pool. I know price was based in reds of being in town but was pricey. Could have included breakfast at that price

Miinukset: $45 for overnight parking was a bit much. Added to nightly cost blows the comparison of cost to other hotels.

Plussat: Nice update to the space. Very convenient location. Good Rates

Miinukset: Bathroom walls were slightly discolored, otherwise clean.

Plussat: Location

Miinukset: Noisy

Plussat: Great staff, clean facility and good sized, comfortable room with a nice large flat screen TV. Fun 60's style rock and roll theme. Directly across the street from Fenway Park, so if you're going to the game, it couldn't be more convenient. I would recommend this hotel, and would stay there again if I ever make it back to Boston.

Miinukset: The restaurant wasn't open yet, but was supposed to open in only a week from our stay. It's only a minor thing, but I wish the chair in the room had wheels on it.

Plussat: -unbelievable location!! Room looked at Fenway -very friendly and helpful staff - Not a lot of rooms, so it feels a little more exclusive -free wifi, although slow -complementary bottled water -very clean and felt almost new -allowed to bring drinks and snacks to the pool (including alcohol) -mostly families and mature occupants

Miinukset: -Breakfast is expensive (e.g. $4 cereal, 10 eggs and bacon) -parking is not included (unlimited valet for $40/night) -rooms are very expensive when the Red Sox have home game -wifi was "slow" most of the time

Plussat: Staff was super accommodating. They let us store our luggage before and after the stay so we could explore the city. The room was cute, with a great view of Fenway Park and the shower was amazing!

Plussat: The location was great. The staff was friendly. The rooms were cool and a decent size.

Miinukset: I ordered a room with one King sized bed and got one with two Queens.

Plussat: Convenient, clean, very nice, sleek, efficient

Miinukset: Tight rooms for two travelers with large bags

Plussat: The location

Miinukset: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel

Plussat: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny

Miinukset: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft

Plussat: Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise.

Miinukset: Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.

Plussat: Location, Location, Location 2 min from Boston Common, in the center of the theater district

Miinukset: Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant

Plussat: Great location, central to most attractions. Very polite and helpful staff

Miinukset: Ice machine was broken, but these things happen.

Plussat: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)

Miinukset: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??

Plussat: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.

Miinukset: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!

Plussat: Staff was awesome and the place is all brand new and beautiful

Miinukset: A little expensive

Plussat: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.

Plussat: Chic hotel with very comfortable rooms and excellent customer service.

Miinukset: It's hard to think of anything we didn't like

Plussat: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water

Miinukset: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.

Plussat: Fantastic location

Miinukset: View not great if have interior room. Valet took long time to retrieve car despite calling well in advance as instructed.

Plussat: First-class boutique hotel in prime location. Character and old-world charm.

Plussat: Location! Great rooms! Great food!

Miinukset: Alley in the back of the hotel can be noisy in the morning.

Plussat: The location is great. 5 minutes to the subway and 10 minutes to all the interesting places. I will choose it next time definitely!

Plussat: The location was perfect for us. The staff was fantastic all the way around. From the bellmen to the front desk to the concierge to the housekeeping staff, everyone was absolutely first rate and top notch.

Miinukset: The room was really lovely, beautifully decorated and appointed...but small. There was almost no room to walk from the far side of the bed past a sitting chair. That, and the fact that the also-very-small lobby always seemed to have luggage carts in it.

Plussat: Room was very impressive - space, furnishings, location and attention to detail. Was glad I took a chance on a hotel I had not previously tried or heard of. Staff was very friendly and went the extra mile for the one night of my stay

Miinukset: The lobby and dark decor leave a lot to be desired. Upon my arrival, I was at first hesitant for the reservation being made. It is very small, no windows and all dark in colors and furnishing. Was happy to find my room what I had expected.

Plussat: Great staff, views, nice amenities. Nice alternative to downtown and Back Bay hotels.

Miinukset: Cabs to/from Back Bay, etc. can get pricey.

Plussat: Rooms were modern and clean. Views were great.

Miinukset: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.

Plussat: The location.

Miinukset: No microwave. No fridge. Peeling paint in bathroom. Wet carpet outside the bathroom causing an offensive aroma. Thankfully, it was a short trip. No redeeming value except its location.

Plussat: The room and service were good in general.

Miinukset: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.

Plussat: Extremely convenient to the airport and great shuttle service. Room was very clean and comfortable

Miinukset: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.

Plussat: Excellent location for airport, lovely staff, Wonderful room.

Miinukset: The price

Plussat: location close to airport and good view of harbor. Staff.

Miinukset: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.

Plussat: If you want to be close to the airport and not break the bank, this is the place to stay. There's a free shuttle that runs rather frequently. The front desk staff was very friendly and informative. The room is a bit outdated, especially the bathroom, but for the price it's what I expected. I would definitely stay here again.

Plussat: Outstanding views of Boston.

Miinukset: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.

Plussat: Nice and convenient place for an overnight layover. Easy access to the airport on the hotel shuttle.

Plussat: Great views of city and harbor. At the airport.

Miinukset: Very expensive. Restaurant is very pricey.

Plussat: clean hotel

Miinukset: Awful service. We were charged twice for one room and we are still waiting for the hotel to do something. Afyer they lasted about half an hour trying to find our reservation, they made a new one and charged twice after we stayed for only one night.

Plussat: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Miinukset: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Plussat: Staff very helpful.

Miinukset: The price of brunch.

Plussat: the friendly staff and beautiful reception areas

Miinukset: faultless

Plussat: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Miinukset: Nothing.

Plussat: Very attractive lobby area; extrenely personable and professional staff.

Miinukset: Bathrooms and towels were not what a hotel charging $700/night should be offering.

Plussat: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won

Miinukset: A bit pricey. But hey .. Its downtown Boston

Plussat: Excellent to stay, but cost is very high for business people.

Plussat: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!

Plussat: Staff was very friendly and enthusiastic

Miinukset: Dated & Tired, especially considering the price tag

Plussat: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Miinukset: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Plussat: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.

Miinukset: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.

Plussat: Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk.

Miinukset: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.

Plussat: Convenience was superb.

Plussat: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.

Miinukset: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.

Plussat: Everything! Walking distance to everything. Clean comfortable friendly. What more can you ask for?

Plussat: Loved the location, the amenities and the service. We've already booked our stay for next year!

Miinukset: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.

Plussat: Location Comfort Price was for location. Have stayed in HI Express with just as nice rooms for way less than half the money

Miinukset: Charge for WiFi in room Do not ever touch mini bar. You will be charged

Plussat: staff was terrific and service oriented.

Miinukset: price for valet parking was steep.

Plussat: Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.

Plussat: Our suite with a fireplace and balcony was amazing! The staff was extremely friendly and accommodating!

Plussat: Nice room, helpful staff, reasonable prices

Miinukset: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...

Plussat: Location Rooms were nice, beds/pillows comfortable Love the showers! Food was good Staff was very pleasant

Miinukset: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms) The bathroom door was a pocket door and was REALLY hard to close. The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor. We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...

Miinukset: Rooms were small and dingy and poorly lit.

Plussat: Location was great close to everything. Price for the location you cant beat it

Miinukset: Parking was a block away and it cost $32 with there discount.

Plussat: Centrally located, nice comfortable rooms. Breakfast available starting at 6am.

Miinukset: Not enough in room lighting. A second mirror in bathroom would have been nice.

Plussat: The morning staff was nice

Miinukset: The evening staff was a bit rude Had a lots of ants in our room!!

Plussat: Amazing location. We loved the bar and morning cafe. My partner and I have stayed here twice and defiantly plan on staying again.

Plussat: Very clean, modern look, staff was friendly and helpful.

Miinukset: Unable to block out light from the street with blinds. No on site parking available. A better discount on local parking garage would make this hotel one of the best affordable stays in the city.

Plussat: Location was next to Faneuil Hall/Quincy Market...good price for that area

Miinukset: Couldnt control temp in the room..froze all night

Plussat: Very nice rooms

Miinukset: No garage or valet

Plussat: Location Value Room size Quiet heating/cooling system Staff

Miinukset: The blinds. We had an interior room with the window looking out into the hallway. No big deal except that they used a $15 Wal-Mart blinds on that window and had a blue light in the hallway that was on all night long. The room was bright...all night long. If you're a person that is at all sensitive to light in your room at night, this may be a deal breaker. If you're management reading this, put up some blackout curtains or turn the stupid light off at night! This was my only qualm, otherwise it was a great place.

Plussat: Great details, nice use of a former warehouse. Friendly staff, clean environment, perfect location. Place was booked full, but never heard other guests.

Plussat: Room and hotel were nice.

Miinukset: Location was very loud. It was friday night and the noise outside did not stop until after 4am (car horns, loud drunk prople, police sirens). We literally got no sleep due to the extreme noise.

Plussat: Close to work, comfortable bed.

Miinukset: No in-room coffee, very weak shower stream, no breakfast buffet, no desk, AC that blows right on you, lights that are impossible to adjust.

Miinukset: Gym - small

Miinukset: Bathroom was pretty small.

Plussat: Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant.

Miinukset: I didn't like that my room didn't have an ironing board & safe. In my opinion those two should be a no brainier & standard.

Plussat: Great location, rooms were clean, a lot of ports/outlets

Miinukset: Room is kind of small, a bit pricey for the size of the room

Plussat: The hotel looked nicer online to be honest. The staff were pretty great. House keeping was really good with fixing the room after i called about the bed being dirty. They left a nice note and some snacks/drinks as well. The TV was really nice.

Miinukset: Our room was not very well kept. It was dusty, the bed hadn't been changed I believe, the sheets and pillow case was dirty and hairy, and the bathroom smelled like ciggaretes and was kind of dirty. the room was better than a motel so it wasn't the worst, just a little too pricey for the kind of quality you end up getting.

Miinukset: The bed was too firm. Had a hard wire around the edge of the mattress. No Iron, No Microwave, No Fridge. The shower was tiny.. really small. Not comfortable at all.

Plussat: - Simple check in and check out procedure. - Some complimentary amenities in the morning (free coffee and fruit) - Good location for business

Miinukset: - Not the newest facility - could stand an upgrade for the carpeting, floors and bathroom - Communal iron and other in-room amenities takes some getting used to - Not recommended for families traveling with children as there's nothing for them to do on-site.

Plussat: Thin walls; heard neighbors

Miinukset: Don't leave your car in valet for over the 24 hour period or you will be charged $27 for 1 1/2 hours over... Still don't understand the Math there!

Plussat: Receptionist clerks responsive to questions and pleasing traveler. The bathroom shower was excellent.

Miinukset: The heating unit in the room was noisy. The breakfast was skimpy; commercial granola bars, oranges, bananas, coffee from machine (all impersonal).

Miinukset: Extremely dirty. Unclean pillows and mattress. Not washed bathrooms.

Plussat: The TV and shower are excellent as is the location of the hotel. Knowing how expensive downtown Boston hotels are, I appreciate being able to stay in the heart of the city at such a low cost.

Miinukset: Sadly, the staff isn't very friendly. They always act like they are doing you a favor if asked a question or reporting the elevator malfunctioning!!!!