Indianapolis hotellia

Plussat: The entire staff at this facility was wonderful, helpful, friendly, each time we were in contact with anyone.

Miinukset: It could have been better if the entire soccer games had stayed in a different hotel.

Plussat: The staff was super! Next best was the hot breakfast and the hot dinner.

Miinukset: Traffic round the hotel around 5 was pretty heavy.

Plussat: Very clean, very nice hotel,

Plussat: Everything about it was very nice. Highly recommend!

Plussat: Evening happy hour, breakfast, real silverware and dinnerware, 3 elevators so almost no wait,and best of all no smoking period.

Miinukset: Nothing

Plussat: We enjoyed our three night stay very much. The room was clean. The staff was friendly and helpful. We enjoyed the delicious free breakfast and the kickback meal in the evening. The coffee was great. Popcorn and pop until 9:00 PM was an added bonus. We appreciated getting reward points for not having room service.

Miinukset: Really nothing we didn't like. I would probably prefer a bathtub in the room over a shower only, but the shower was very nice, clean and adequate. We will recommend Drury Plaza Hotel to everyone. Our daughter told us about it.

Plussat: This is by far the best hotel I have ever stayed at in Indianapolis. The staff is really nice, and the property was spotless. Also the breakfast was amazing. I would recommend staying here.

Miinukset: arrived very late and front desk worker was not very customer service oriented

Plussat: The free meals that come with being a hotel guest.

Miinukset: No

Plussat: Cleanliness, amenities, breakfast, evening social hour.

Plussat: Everything was at or above excellent.

Plussat: The room and entire place was clean and comfortable. The staff was friendly and willing to help. I will be heading back to Indianapolis around Christmas and will definitely be staying here again.

Miinukset: The tub and sink drain in our room was very slow to drain. Which happens, just odd this wasn’t caught by the cleaning crew and handled. I stopped by the front desk to tell them and they had someone right on it. All in all, just a minor problem.

Plussat: Overall great hotel

Miinukset: Nothing

Plussat: EVERYTHING

Miinukset: the dog barking ALL MORNING LONG in the room next to me.

Plussat: I was pleasantly surprised. The rooms are well appointed - comfortable bed, spacious bathroom, fridge, keurig coffeemaker - and full of nice touches befitting the hotel's theme. There were enough restaurant choices on site and a short drive away. Would stay here again.

Miinukset: Wish there was an outdoor space with greenery to hang out in - patio, balcony, grassy area.

Plussat: This was the coolest hotel I’ve ever stayed at, and I’ve stayed at lots! It started when we pulled up and there was valet service...and an app to call up your car anytime you want. Wow. I honestly thought I was staying in an awesome converted factory, and when I learned it was new from the ground up, I was totally shocked. The amount of planning and procurement of industrial items, brickwork, etc is dizzying. The food is fresh and amazing, and my 17 year old said he would like to move in. He also loved the scent of the shampoo and soap, saying,”Wow. I love this stuff. And it doesn’t smell like old people compared to most hotels.” LOL! The staff was very accommodating and I can’t describe whatever they use to scent the lobby. It smells AMAZING. I know, it’s weird to be commenting on the smell of a hotel, but this place is great. If and when we ever come to Indianapolis again, we are staying here.

Miinukset: I wish there was a small breakfast included in the price, but that is small potatoes compared to the experience we had here.

Plussat: Everything was very clean, food at Provision and Rize was incredible, staff was friendly, and the bottle of wine for my wife and I’s Anniversary was a very nice touch!

Miinukset: Maybe a couple extra pillows but that’s me being pretty picky

Plussat: Very quiet and comfortable. Beautiful room.

Miinukset: Using your key on the elevator to get to your room. Wasnt explained to us.

Plussat: Perfect location with many options for dining right around the hotel!

Plussat: Great rooms

Miinukset: Front desk seemed somewhat aloof; valet staff would rather guests open doors and handle luggage.

Plussat: The room was a very nice size and clean. The bathroom was very nice plus clean and the shower was awesome. It’s in a great location near shopping places and restaurants. The valet guys where great. And front desk ladies were very helpful

Plussat: Everyone & EverythingBook more than one night!

Miinukset: The property is Stunning. Visually its sexy. And the scent flowing through the building is wonderful! Valet is Incredible! We had Justin and he provided us so much knowledge and kindness! I'll definitely be returning! The rooms are super clean and have Huge televisions and rainforest style showerheads! Daredevil has the best Bugers and Rize isn't something you'll want to miss. Close to everything you can think of!!! Did I mention Valet is complementary and Justin was fantastic!!! Do yourself the luxury you deserve! And book more than 1 night!! That's the only regret I have!

Plussat: Cleanest hotel I have ever stayed in

Miinukset: Coffee pods could be better

Plussat: The entire hotel was clean and quiet. The beds and showers were amazing. By far one of the best hotels I have stayed in.

Plussat: Beds were nice, lots of pillows.

Miinukset: It was to short of a stay. My choice. I arrived at 1130pm checkout at 0530

Plussat: Very nice, clean hotel. Shuttle service and only 5.00 per day to leave our car at the facility. Very nice size rooms. We thought it was perfect for our overnight stay before flying out to Tampa for vacation.

Plussat: Staff was friendly and professional. Very willing to be helpful!

Miinukset: Mattresses were worn with one side sloping down. Disappointed there was no quick start breakfast: only coffee and apples available and no hot tub.

Plussat: Great location. Clean. Very comfy bed.

Plussat: Loved everything...friendly staff, nice upscale decor, comfortable beds and room was spacious We will definitely stay here again!!

Miinukset: Satellite TV didn’t work in the rainstorm. That’s the problem with not having cable TV

Plussat: Nothing

Miinukset: Was sent to first room... wasn't made up from previous person. Sent to room #2, opened the door and two people were asleep in their beds. Entire hotel was dirty. Third room didn't have any wallpaper that was stuck to walls properly. Fraud. BAD.

Plussat: Bed was comfy . Shuttle to airport great . Along with parking while gone on trip.

Plussat: This was the best Holiday inn we have ever stayed at. Clean and fresh. Friendly too! The shuttle driver was very helpful and personable.

Plussat: Friendly people, good food

Miinukset: I stayed too short

Plussat: Comfort and direct. My wife enjoyed it more cause I had to work and she stayed in the room.

Miinukset: Bed was a little to hard for me. I went to the comfort chair late in the night.

Plussat: Great staff... kind, courteous and attentive to your needs

Plussat: Quality of room Size of room Amenities Wine experience tasting room Great location

Miinukset: Bathtub didn't hold water. Sink didn't drain. City view wasn't the best. No onsite parking Local garage $24 day or valet at $47

Plussat: Very nice wine bar bistro on premises. Friendly helpfull staff.

Miinukset: Nothing

Plussat: Bed was nice. Room was clean

Miinukset: Two of the three front desk people were not friendly. The night shift person was borderline rude and not eager to help.

Plussat: It is in a lovely area of Indianapolis

Miinukset: N/A

Plussat: The amazing staff, when I told them about the TV not working properly they took off the parking fee for the night

Miinukset: Gap between vent and drywall, shower floor and tub was not as clean as I would have liked, tv didn't work in the bathroom. Very off putting to have people come up to you when your on the patio of Tastings and ask for money or other rude things.

Plussat: Extremely clean, staff very accommodating, pleasant stay:)

Miinukset: We didn’t like the number of homeless people loitering around the outside of the hotel.

Plussat: The location and the cleanliness were both excellent as was the front desk clerk who checked us in.

Miinukset: The great location made for a lot of traffic noise, which surprised me as we were on the 11th floor.

Plussat: Like the room, cleanliness and nice spa facilities. Capital Grill was Excellent.

Miinukset: Nothing.

Plussat: It is a fantastic location if you are wanting to stay downtown Indianapolis.

Miinukset: Too much money for parking ($50 a night). Homeless people sleeping on the sidewalk and asking for money.

Plussat: Beautifully appointed & spacious

Plussat: There wasn't much of anything I didn't like.

Miinukset: Other than the drain to the tub being disconnected. Their was a staff member who seemed a little irate when talking to me. It's not hard to read vibes off an individual who is used to dealing with a certain social class verses common folk. I think no matter the wealth status all guest should be treated equally. At the end of the day we still pay to stay at this establishment no matter if you are blue collar or white collar.

Plussat: Amazing location, experience, staff, rooms, comfortable beds.

Miinukset: High priced room that charged for Internet, Breakfast, Parking.

Plussat: Close to everything

Miinukset: Poor service and high price Not a good valve for the money

Plussat: The staff went all the way to make Matt's Birthday great!

Plussat: The toilet was broken so we had to keep going to the lobby to use the restroom and the staff wasn’t very happy to be there and it showed when they helped us out.

Miinukset: A working toilet and happier staff

Plussat: N/A

Miinukset: Everything

Plussat: The location and views

Miinukset: My bank card was charged when I paid cash. It happened on Saturday which was over the holiday weekend (Labor Day) I just received the funds into my account today which is Wednesday. I received no discounts for my inconvenience just my parking money back which was 47.00 dollars. I thought I would at least get a free stay on JW or a discounted room. Did not live up to the 5 star experience.

Plussat: Excellent location and facilities; very friendly and helpful staff.

Miinukset: When you book through a third party like booking.com, the benefits of the Marriott program, such as free internet, do not apply.

Plussat: The staff were amazing, kind and helpful.

Plussat: Loved the city view from my room. I didn’t want to leave.

Miinukset: My husband wasn’t too thrilled that they didn’t have a minibar/ fridge in the room.

Plussat: Location and view

Miinukset: No mini fridge

Plussat: The proximity of the hotel to Lucas stadium.

Miinukset: The cost of the room was too much for what was offered. The room overall was small. You could hear through the walls.

Plussat: The view was amazing!!

Miinukset: The place is great, i didn’t know there were buffet for breakfast and dinner. Plus they give you complimentary drinks and popcorn!!! Sweet, rooms are very nice and big and everything is really close to the hotel.

Plussat: The room was very big and very clean. The staff was excellent and diligently monitored what was going on in the swimming area.

Plussat: Free breakfast in the morning, free buffet and drinks in the evening

Plussat: Every else was good

Miinukset: Breakfast wasn't to good Potatoes hard and dry, ran out of coffee

Plussat: Large, clean, comfortable, well maintained rooms. Great variety of TV Channels. Hot Breakfast was Delicious with plenty of selections.

Plussat: Just everything a bit beyond expectations.

Plussat: Facilites were nice clean and family friendly. Location was close to the attractions we wanted to visit. The food and drink provided at "kick back" were convenient.

Miinukset: The "kick back" selections although convenient were repetitive.

Plussat: The free drinks

Miinukset: The hotel was somewhat dirty and had a funny smell

Plussat: Hotel was really nice overall, great facilities. They also allowed us to get into the room a little early to dress for a wedding. Very friendly and accommodating to guests.

Miinukset: We experienced a dog barking throughout the night, suggesting the walls may be a little thinner than I prefer; but the hotel was super accommodating when we complained about it. I would go back because they understand customer service and I know they cannot control dogs.

Plussat: The staff was exceptionally friendly.

Plussat: It is always very clean and the staff is very friendly

Plussat: Staff was very friendly and accommodating, especially on a crazy, busy weekend. Room was very nice and spacious. Hot food and breakfast were both yummy!

Plussat: We love it!

Plussat: Very clean. Room was very spacious and even had a dishwasher, dishes, full fridge, and super spacious bathroom. Breakfast was great and had a ton of options and front desk staff was very nice.

Miinukset: Carpet felt dirty and pool was only 3 feet deep in all areas but other than that 10/10

Plussat: Nice breakfast.

Miinukset: Pay to park.

Plussat: The staff was incredible!!! I haven’t experienced that level in a very long time. Front desk was always smiling and very welcoming, food service was fantastic, helping me with being able to take food back to my room (family was still sleeping away!), valet was incredible especially being of a younger generation, they were so prompt, polite, helpful, and engaging!! The hotel is in a nice location and the room was clean, modern, and comfortable!

Miinukset: The lighting in the room was dim.

Plussat: Bed was really comfy

Miinukset: Nothing

Plussat: Everything except breakfast

Miinukset: Breakfast - less sugar/sweet in general, fresh bread , plain yogurt .... As it is the aim of the structure to be sustainable I would avoid plastic cups, forks ..... glass and silver instead.

Plussat: Spacious rooms and friendly staff

Miinukset: No access to carts for moving luggage around.

Plussat: Comfortable bed...

Miinukset: View of brick wall, dirty carpet, shower was not cleaned...

Plussat: It was comfy and cozy.

Plussat: the location was good could have been a little better but definitely adequate for all points downtown. I wish the breakfast would have been a little less bagged and prepped if your are mirroring home self preparation would be awesome. the staff were great catching an error on my bill that would have resulted in a double billing situation.

Miinukset: the breakfast could have been more home like with the simple addition of making it more of a self preparation situation. a white gravy with addable sausage would be nice accommodating both meat eaters and vegetarians.

Plussat: Great location, smooth check in, and nice room. Worked very well for an overnight trip with my 4 year old son!

Plussat: The bed was comfortable

Miinukset: Had to vallet park dor an additional $33, found my vehicle in the alleyway behind the hotel

Plussat: Very modern, clean room, awesome parking and location was convenient.

Plussat: Breakfast, location and pool. The rooms were very nice as well.

Miinukset: They sprayed a strong air freshener that didn’t smell clean in the rooms. It smelled like they were trying to cover up bad smells. Either way, it was way too strong.

Plussat: Awesome view of Lucas Oil Stadium! Beautiful Room.

Plussat: The hotel was really nice! I especially enjoyed the complimentary dinner! I’ve never been to a hotel that has done that before. It was a nice easy walk to downtown. Our room was clean and spacious!

Miinukset: There was not enough space to accommodate the amount of guest and only one waffle maker and they only had one staff member working so you had to wait on food.

Plussat: Everything. The rooms are so spacious and clean, the beds are very comfortable. The staff is amazing. I cannot recommend this hotel enough.

Miinukset: Nothing. There is nothing not to like about this place.

Plussat: Location for walking to downtown is not the best I did know this prior. Shuttle lady was terrific.

Miinukset: The $20 dollar a night parking fee wasn't aware of this till checking in. Yes they have a shuttle but y the time you tip driver properly you spend as much as downtown hotels charge for parking.

Plussat: I loved the size of the rooms and complimentary breakfast.

Plussat: Size of the room

Miinukset: No

Plussat: Great breakfast, Clean rooms.

Plussat: Comfortable bed and room

Miinukset: The pool was very chlorine you could not get in. The parking was extra and not listed as a charge

Plussat: Good location and good price. Morgan in the morning at the desk was delightful and helpful.

Plussat: Did not have breakfast had early morning flight.

Miinukset: Nothing bad you met all my expectations!

Plussat: Very friendly staff. Super convenient to the airport. Quiet. Clean.

Miinukset: There was an odor in the bathroom, similar to mildew. Nothing in walking distance of the hotel, if that is important to you.

Plussat: The hotel is near the airport = 5 minutes drive. The hotel also has a free shuttle from/to airport

Miinukset: None

Plussat: Great breakfast options. Eggs were great. Unique choices.

Plussat: The room was clean and comfortable. The best was wonderful. The front desk clerk was welcoming and accommodating. The shuttle drivers were friendly and warm. The breakfast was AMAZING--hearty AND healthy.

Plussat: The room was quiet and comfortable. The staff was very helpful and kind. The shuttle service to and from the airport was good. Esp. in the early morning. It is about 10-15 min from the airport on the shuttle.

Plussat: The lobby receptionist was prompt and polite. The room was comfortable and clean. We would return. Breakfast was wholesome and well presented.

Miinukset: none

Plussat: The breakfast was one of the best I've had, they did a great job with the fresh chopped fruit, waffles, etc.

Plussat: it was clean, the staff was kind and helpful. we got there before check in time and they got us a room early. free shuttle to the airport.

Plussat: Great staff! The front desk people were very nice to deal with. Helped me find a nice place to eat.

Miinukset: The room arrangement wasn't very nice. Other than the desk chair the room lacked any place to sit. Also the bed had a funky smell to the sheets.

Plussat: The staff was extremely helpful, friendly, and very personable.

Miinukset: I would say that the elevators were extremely slow and noisy.

Plussat: the breakfast and parking was convenient and wonderful

Plussat: The hotel is gorgeous and their lobby area is beautiful and the staff was very very nice.

Miinukset: The hotel is absolutely gorgeous and the rooms are really nice but the beds are hard as a rock and uncomfortable as hell..I have never been to a hotel that looked so beautiful but had beds like you would find in a $10 a night motel..they look all big and plush but it's like sleeping on a board with like 2inches of padding that has been smashed down to almost nothing after years of having people sleep on them. I'm not sure if the king beds are any better but the queen beds are horrible..I even tried sleeping on the couch but it was hard too. So if your like me and have a bad back be prepared to get no sleep and be in pain for the whole night. But the air conditioner was awesome!! We did find some mans sock under our couch but overall the room was very clean. If your going to Bankers Life Fieldhouse for a game or concert it is the PERFECT location and if you LOVE super hard beds then you will love this hotel!! But also be ready to pay $35 for overnight parking in the garage that's attached to the hotel unless you want to park on the street..and the hotel offers no type of discount for the parking garage, which is weird, if a hotel has no parking lot they should work something out with the garage that will pay a portion of the overnight fee for hotel guests, especially when the rooms are $200 a night.

Plussat: Everything from staff to location was absolutely great. We came down for our anniversary and had such a good time.

Miinukset: The room could have been cleaner. For the price the room was more dirty than I would have expected

Plussat: Decor was unique and vibrant. The patio was nice. Staff was friendly and accommodating.

Miinukset: No hook or towel rack in bathroom for dirty towels. Bed was a little too firm.

Plussat: Staff location cocktails cleanliness kindness

Plussat: Outstanding in every way! Location, cleanliness, amenities, and staff. Excellent location close to restaurants and sporting events. 5 minutes off expressway. Absolutely perfect!

Miinukset: Nothing

Plussat: Great vibe, spacious room.

Miinukset: Could not adjust the shower head.

Plussat: The close proximity to so many area attractions.

Miinukset: Paying $35 a night for parking on top of the hotel expense. I would not have booked at this hotel if I had known about parking.

Plussat: The Hotel was Beautiful. I love all of the art work.

Miinukset: N/A

Plussat: Nothing

Miinukset: False advertising

Plussat: Great look and location. I was well pleased.

Miinukset: The parking options are a bit pricey for my preference.

Plussat: Loved art - basically justified the mediocre experience Liked popcorn, my guest loved the art and popcorn too Three bowls of ice cream 33 dollars are you kidding?

Miinukset: No soap Lack of consideration for allergies to rosemary Lack of follow through Geeze just wanted soap Would expect more than than the Holiday express across from Lucus oil - |

Plussat: The art work in the hotel really makes it feel modern and upscale.

Miinukset: There were no large trash cans on the floor for throwing food that is ordered to the hotel away.

Plussat: Everything was excellent staff very friendly very pleasant

Plussat: Amazing breakfast! Very clean all around. Every employee was very nice.

Miinukset: Hot tub shown on website, but there was none.

Plussat: Every things clean and comfortable

Plussat: Lovely hotel with very nice meeting/eating/lounging area. Room was beautiful with kitchen and full size frig, sink, and microwave. Very roomy and comfortable. Very friendly staff and excellent complimentary breakfast and Happy Hour. I love this hotel!

Plussat: The suites were so wonderful and affordable. A full kitchen really comes in handy. The room was very clean and the air conditioning was awesome. Shower had great water pressure as well.

Plussat: It had a great breakfast and the staff was super friendly. The room was great and very clean.

Plussat: Everyone was friendly I like that there were spots all over that you could smoke they let me stay longer than the time out my husband was doing a testing and they let me stay longer it was just a great experience

Plussat: the room was comfortable besides the spider and the staff was nice.

Miinukset: My room had spiders and I heard other guest saying the same thing. I was to tired to worry about it. However, get an exterminator!

Plussat: amazing place to stay, made my next morning to have medical tests for a heart in plant much easier.

Plussat: Lots of space in room. Very quiet. We did not hear others in the hallway while we were sleeping. Beds were comfortable and room smelled nice.

Miinukset: Parking was a little tight.we had to haul our bags a long way to get to room.

Plussat: Clean an easy to find/park

Miinukset: Expensive, even with breakfast. Staff could be nicer.

Plussat: The rooms were very clean and comfortable extended-stay types with full kitchens that came equipped wit pots/pans etc. The common areas are very comfortable and the free breakfast was a cut above most other places'. The pool area was very nice as well.

Miinukset: The parking area is shared with an office building next door and seemed a little crowded when we arrived, although there were open spaces a little distance away from the hotel. The fan on the refrigerator in our room made a loud tinkling noise.

Plussat: Inherent charm & inviting, peaceful ambiance, top rate service by Innkeepers, sparkling clean bath facilities.

Miinukset: Wish they had a dumbwaiter to get luggage to the 2nd floor.

Plussat: I loved everything about my trip! Madison and the staff was kind and courteous. I loved the location the trip was great!!

Miinukset: I wish the breakfast was a little more hearty...like hot eggs, meat but the continental breakfast was sufficient.

Plussat: The room was nice.

Miinukset: The staff was not friendly. The man who checked us in was rude when explaining how to open the door. He said that he couldn't wait for the next guest to get there so he could have a beer. Don't think I will be staying there again.

Plussat: Room size. Like the sitting room upstairs. Beautiful neighborhood.

Miinukset: Would have liked to have had breakfast meats.

Plussat: The atmosphere and the over all feel of the location. The house is very nicely set up and the staff was awesome.

Miinukset: The room was hot. The air wasn't working well. The staff was going to see what the problem was. Very little parking lot.

Plussat: Wonderful old property. Interesting history of the place and the beautiful young innkeeper was knowledgeable about it. Comfortable room and a lovely place to stay.

Miinukset: No complaints.

Plussat: This place is a really warm place to stay in.

Miinukset: Everything was so great!

Plussat: Very beautiful setting with mature trees

Plussat: The food was excellent.

Miinukset: I had no complaints.

Plussat: Location was great. Small pkg area We had to park on street.

Miinukset: Loft area incredibly tiny. Stains leading up to it very small too. A death trap if having to get down in the night!!!!! Once up there though the bed was comfortable.

Plussat: This is a quiet and cute B&B on a tree lined street. The place was very nice, clean and comfortable. Much bigger than expected and great hospitality. They have a butler's pantry which is stocked with snacks, tea and coffee that guest have access to 24/7. The location was perfect, about 10 minutes from downtown and there weren't any problems parking in the lot or on the main street in front of the B&B. I would definitely recommend this for a couple's or friend vacation. It was very quiet and I appreciate that so maybe the offsite rooms for families with children. But definitely a place for everyone.

Miinukset: I have to say that the breakfast was a huge disappointment. I choose accommodations that offer breakfast to save on cost and time in the morning and I am sad to say that lately many facilities are mainly offering carbohydrates and sugar (muffins, sweets, waffles, fruit) with an added boiled egg and calling it breakfast (see my review for the Baymont by Wyndham where other reviewers agreed and management wrote that they would look into improving their menu items.) While I don't expect this from a hotel, but can understand it, it is totally unacceptable at a bed breakfast. During the week the Stone Soup Inn serves continental breakfast and a "Full Breakfast" during the weekend. However, the Full Breakfast was nothing more than 2 more items added to the continental breakfast which you can imagine is carbs plus a sausage and some frozen item they put in the oven, quiche or French toast casserole ( tasty but more carbs). During our stay at the Savannah Bed and Breakfast INN it was a full buffet breakfast of bacon, eggs, grits, oatmeal, biscuits, gravy etc. plus the chef's speciality item for that day like eggs benedict with salmon, so we were expecting something more along the lines of that. So if you are expecting a "full breakfast" during the weekends then don't expect much. Make brunch reservations somewhere else instead :)

Plussat: The room and house itself are delightfully cute. Breakfast was nice and light.

Miinukset: It's strange that none of the proprietors live at Stone Soup Inn to handle emergencies/requests throughout the night. They could also advertise "check-in by appointment" earlier in their emails (instead of burying it after cancellation and special dates).

Miinukset: Parking adds $20 per night BUT you can find it on the street behind the Speedway station. The shower kept fluctuating from warm to hot.

Plussat: Good location and clean

Miinukset: Breakfast was just okay and could have been better.

Plussat: Top notch facilities! The lighting in the bathroom was spectacular! Not the glaring light that is the usual case. Great for applying makeup. The location is within an easy walk to sports venues, restaurants and bars. Plentiful and varied breakfast buffet. Our room was very comfortable and the kitchenette was a pleasant surprise with a large fridge, lots of space, and a microwave. Nice seating area with a height-adjustable table.

Miinukset: The excellent location - across the street from the Colts home stadium - on the weekend of a pre-season game, resulted in a good bit of noise throughout the night.

Plussat: The kitchenette was great and fixtures all updated beautifully

Miinukset: Loved it all except paying for parking

Plussat: The pool and the breakfast.

Miinukset: The hotel was a bit dirty. The room next to ours partied until about 1230 on a Wednseday. Anread a description that this hotel had a restaurant but it did not.

Miinukset: Only thing I can say is I ordered a king size bed with a sofa and they gave me a double queen room, MAKE SURE TO GIVE YOUR GUESTS EXACTLY WHAT THEY PAY FOR. Other than that everything was excellent.

Plussat: great location, cheap parking ($20 bucks a night), free breakfast with lots of options. I would definitely stay here again.

Plussat: 5 days of consistent clean room facility. The hotels best feature. Staff was kind but even when requesting a extended rate without having to change hotels no offers provided basically “price is firm so sorry” Had to move to the Alexander - | 5 days of consistently burnt omelets One staff member rude

Miinukset: Burnt brown cheese omelets Apathetic staff - they weren’t rude so they were fine. The hotels best feature rests in house keeping. They are phenomenal. HK staff was kind and definitively need a raise. Way better than Alexander

Plussat: Great pool area.

Plussat: room was not clean ansmelled. the breakfast made me sick. The staff was rude. They ignored please do not disturb and the hotub have me ringworm. great location but not worth the money or star level.

Miinukset: location.. that is all. recomend the hotel behind express.

Plussat: Very nice rooms and great breakfast. Staff was very friendly.

Miinukset: Nothing at the hotel.

Plussat: Nice size room and very comfortable

Plussat: Location to great restaurants and basketball stadium. Very polite staff throughout hotel.

Miinukset: Restaurant service is slow, which was not a problem when catching up with good friends but it was noticeable. Walls between rooms were thin. We could clearly hear everything in the room next to us.

Plussat: Easy location Next to st elmo's

Miinukset: Nothing

Plussat: Room was nice. Hotel was nice. Comfy bed. Big shower.

Miinukset: We were told that the security fee would be 200$ or 50$ a night before our trip when I called to confirm my booking. So we budgeted money for that. When we arrived that 200$ was actually 457$. Which I know we get that back after the trip but that is absurd. And when asked about the price the attendant did not know why it was charging us that much, just that is was and said it’s my banks fault. When I asked if she could honor the original price she said she couldn’t change it and she said we couldn’t speak to a manager. So we were an extra 257$ short of money on our annual vacation because of that BS. My wife and I had plans to go to a nice pricey restaurant on our vacation and that was blown out the window because they took more than half our food and spending budget for a stupid security fee. Beware! Staff was very unfriendly and unhelpful, hotel is overpriced and has so many hidden fees. Also, no microwave in the rooms and the refrigerator doesn’t work. We will NOT be returning. We had a bad experience the second we arrived and we immediately said we would not be staying there again. Basically ruined our vacation because we couldn’t spend any money.

Plussat: Location

Miinukset: Staff not helpful...difficult with car and valet understaffed...1 robe for 2... I understand restored older properties but outlets scarce...

Plussat: The staff was professional and friendly

Miinukset: my room was small

Plussat: Our stay was absolutely perfect. The staff was amazing from check in to check out (even having the valet bring our car around while we finished breakfast without our knowledge). The entire hotel is stunning. The decor in the lobby and room were impeccable. The design is definitely worth seeing and experiencing for yourself. It seems that everything was considered, all the way down to the fragrance in the lobby.

Plussat: The staff was perfect. So helpful from parking, check in, and room service.

Plussat: Really helpful and friendly staff. Jay, the bartender, was great. He heard I wasn’t feeling well and sent up a bottle of ginger ale to my room. Keith, the doorman, was happy to offer options of where to go and see. The hotel smells great and I loved the design

Miinukset: The bathroom door opening right onto the bed.

Plussat: Everything was great, the atmosphere was amazing and the staff was absolutely helpful.

Miinukset: n/a

Plussat: walking distance to everything downtown.

Miinukset: No parking. Only valet

Plussat: Staff is amazing, polite and very helpful

Plussat: The room was pretty.

Miinukset: We came for our wedding night. Literally I was still in my wedding dress. There was no special treatment or acknowledgment at all. Not even an offer for a drink from the bar or champagne.

Plussat: Clean, kind staff.

Miinukset: We didn’t receive housekeeping :-(

Plussat: Cleanliness!!

Miinukset: Hot tub would be nice!

Plussat: Friendly

Miinukset: Ants on the floor in the breakfast area. Shower head did not work that well.

Plussat: The staff were excellent. Maddie from housekeeping was very helpful and went out of her way to assist me. The lady at front desk Carly was very helpful when my reservation ran into problems. Brian attended to my request for assistance immediately n Beth and her colleague were very efficient in their service during breakfast

Plussat: Service level and friendliness of all employees was exceptional. Breakfast buffet was very good-tasting and offered individual while-you-wait choices such as omelettes, waffles, and pancakes. Aesthetically very upkept and artistic. TV service great.

Miinukset: Advertised as close to convention center--actually five blocks away (too far to walk with small children). Ice machine and one elevator out of service entire four-day stay. No dresser in room. Water tasted bad. Spooky gym/pool in basement.

Plussat: Breakfast were fantastic and the area put us Close to all our activities.

Miinukset: The bed could have been a little more comfortable, but all in all the stay were great.

Plussat: Location

Miinukset: small elevators

Plussat: Location and the space inside of our suite

Miinukset: The price, breakfast was expensive and you had to pay for babies to eat, parking was expensive

Plussat: The room was nice size.

Miinukset: Sitting room thermostat was not working properly as we set it to lowest setting and the room kept getting hotter. I told the front desk and she said they would send someone to check on it, but that never happened. Also told her there was 3 of us so we needed 3 washcloths, but they kept giving us 2 (had to keep asking every time). No safe in room. We were there Wed - Sun and had to request our sheets be changed because they said they only change between guests. With the hot room and high temps outside, we were sweating so the sheets needed changed. Doubt we'll stay there again. Had much better experiences with less expensive hotels. Not worth the high price.

Plussat: food was good , I got a shower from a bus boy who was standing behind me and dropped a pitcher of water and drowned me

Miinukset: BUSBOY

Plussat: Clean and centrally located

Plussat: Location was awesome. The hotel was great and so was the atmosphere. We were on the 12th floor but the elevators were on time every time we needed to use them. Breakfast was awesome too.

Miinukset: The parking sucked big time. You really could not leave your car in one spot for the duration of our stay. It was overkill with the high prices of parking downtown. The pillows on the bed were to soft so really didn't get good sleep for the 2 nights we were there. The bath tub was really slippery. Glad they had bars so you can hold on to.

Plussat: Service was great!

Miinukset: Building surroundings were mediocre.

Miinukset: The woman at the front desk on Friday could've been more friendly. I asked if there was an HDMI, cable I could borrow, she immediately said 'no', which I found hard to believe, but it really looked like she didn't know what an HDMI cable was. I asked to borrow a luggage cart, she gave me another stupid look then said there weren't any. Again, hard to believe.

Plussat: The size of rooms, (free) parking for cars and trailers if you have one. It was close to Meridian, which is what we came for (motorcycles on meridian)

Miinukset: The only major thing I didn't like about this location was the fact that there weren't any fast food or stores near by. The closest thing is a speedway gas station 5 min away. But not within walking distance

Plussat: Great room and spacious and super clean everything

Miinukset: Everything was great

Plussat: We stayed in a room with 2 bedrooms and my son and I had so much room. He said it was the best room he ever stayed in. So close to where he interviewed at the medical center and close for me to run to the speedway.

Miinukset: My son thought the pillows were hard but I didn't mind them.

Plussat: The room was really nice. One of the best hotel I’ve ever been to! Will be coming back to this hotel for sure!

Miinukset: No breakfast

Plussat: The King Suite is so large that my husband and I could live here very comfortably! Great price we paid, too! Close to IUPUI and Indy shops and restaurants.

Miinukset: Nothing

Plussat: Everything is good.

Plussat: Clean and location

Plussat: I thought the property was clean and will ran. Front desk was nice.

Miinukset: The pool was closed. We were not advised of the pool was closed prior to booking or we would’ve chose another property. The only amenity the hotel offer it was a pool and it was the outdoor pool. The weather was lovely but we had no pool. Bummer it was the main reason we chose a hotel. Front desk was nice. Thank

Plussat: It was a very nice hotel and close to where we were going.

Miinukset: No

Plussat: Front desk staff is very helpful and transportation provided to downtown medical district is so convenient

Miinukset: Nothing