Indianapolis hotellia

Plussat: Quite a nice hotel for the price point. 4 star features were apparent.

Miinukset: Very poor bed mattress and pillows. Too soft and lumpy. Could not get a good night of sleep. Also, the blue refrigerator light facing the bed also contributed to a less than ideal sleeping arrangement.

Plussat: Cleanliness

Miinukset: Hall way odor

Plussat: The comfort of the room setting. Very relaxing.

Plussat: Cleanliness

Miinukset: I understand the current virus conditions require closer of some amenities that designate the star level. However, the star level should be adjuated to reflect loss of amenities/services

Plussat: The cost and the pillows and bed was awesome!

Miinukset: The parking

Plussat: access to various shops and some of the staff was excellent

Miinukset: I reported loud noise on my floor several times yes it was a baseball team in the building but that was no excuse for it not to be handled

Plussat: Cleaniness

Miinukset: Parking

Plussat: I didnt eat breakfast. Location wasnt too bad.

Plussat: Very quite.

Miinukset: Pool/hot tub closed, sign of the Corona.

Plussat: Location and Quality

Plussat: The bed was super comfortable, I loved the pillows and blankets too! 10/10

Miinukset: The first room I got, smelled horribly strong of cigarettes. The receptionist didn’t even seem apologetic or anything, but switched us to another room. That one was so hot! they sent a friendly maintenance guy up who brought us a box fan to help at

Plussat: Everything

Miinukset: No complaints

Plussat: Staff was very frindly and helpful, close to shopping and good food

Miinukset: we stayed 7 floors above the pool and the chlorine smell was very bad. And the pic. and wording did not go with our room.

Plussat: It was great the staff was excellent and made our stay so enjoyable.

Miinukset: Not a thing

Plussat: The location, access to the convention center through skywalk, multiple restaurants in close proximity.

Plussat: The entire place was luxurious and comfortable. Staff was very welcoming and friendly. The location was exactly what we needed being close to the convention center and Lucas Oil Stadium! I love the skywalks and how so many hotels are connected.

Miinukset: I would have liked a microwave oven in my room.

Plussat: Very fancy. Lots of things to do around it

Miinukset: I mean not really. The price of the drink at the bar in the bottom was a little pricey but that's about it and not really a huge deal

Plussat: The staff went all the way to make Matt's Birthday great!

Plussat: The staff were amazing, kind and helpful.

Plussat: The staff is excellent

Miinukset: No pool or spa facilities as listed on website. My room was supposed to be upgraded as romance package. It didn’t happen

Plussat: Very comfortable bed and spacious room. Also LOVED the gym!

Miinukset: We had very poor service in the lounge on Friday night. The waitress was not friendly and offended 2 of our guests who left as a result of her offensive comments.

Plussat: The bed was very comfortable and our view from the 28th floor was fantastic. The shower was also quite a highlight, although I was hoping for a tub instead of a shower.

Miinukset: After already having paid $47 for the in and out parking pass, $47 dollars was removed again from my bank account today. Seeing as how I already paid for the room and for the parking (clearly with it being days later), it’s infuriating to have this other random charge come out nearly a week later. Makes matters worse that this charge over drafted my account.

Plussat: It was clean Staff was very nice

Miinukset: Dinner staff was overwhelmed had to ask for stuff several times it was my Valentines Dinner food was not what we expected. Coffee situation bad I called room service no one answered.

Plussat: The room was clean, comfortable, and quiet. It was equipped with everything I needed. The staff was friendly, accommodating, and responsive.

Miinukset: Just a tiny thing, the pillows were too small and too soft.

Miinukset: Very clean

Plussat: Very modern and classy makes you feel like a high roller without breaking the bank

Miinukset: No complaints

Plussat: We liked the cleanliness and location

Miinukset: The layout of the building is super annoying. You have to take several slow elevators and catwalks to get to your room. The decor is very “in your face”. Definitely not relaxing.

Plussat: Interesting art throughout. Very comfortable room with nice furnishings and good lighting. Convenient parking attached.

Plussat: Room was spacious and comfortable. Complimey breakfast was also very good.

Miinukset: Light switches were weird and difficult to find

Plussat: Everything!!!!! Bathroom shower amazing.

Miinukset: Loved everything, so nothing that I disliked.

Miinukset: The soup came warm but didn't come with a spoon. The salad came warm (vs cold) and didn't come with any dressing on the salad or on the side, also did not include the ingredients as listed on the menu. The pasta came warm but did not have the ingredients as listed on the menu, was just pasta and onions, basically inedible. Beer and white wine were not served cold, everything was room temp. I will say it was a Holiday so they were likely understaffed in the kitchen, but when you are a boutique hotel open for business with no restaurants or bars open, and left with only room service to offer charging full price it should at least meet the menu ingredient expectations. Otherwise call the guest and make another recommendation for available food options.

Plussat: Loved the atmosphere and the modernness of the hotel.

Miinukset: The toilet didn’t work all the time.

Plussat: Nothing

Miinukset: False advertising

Plussat: Great look. Excellent room. The bar has terrific drinks and food

Plussat: Great price great value. Protests were going on so lots of noise. Not their fault. But switched rooms and sink was clogged.

Plussat: decor

Miinukset: nope

Plussat: Great look and location. I was well pleased.

Miinukset: The parking options are a bit pricey for my preference.

Plussat: The hotel decor was really nice

Miinukset: Nothing

Plussat: Very clean, small, and great food options right there.

Miinukset: Noise. Not sure from where. Fragrance was strong and not subtle, too me. I know that is subjective.

Plussat: Great hotel in a wonderful location with lots of options for good food.

Plussat: Location friendly staff and unique

Miinukset: Nothing

Plussat: The employees were AMAZING hotel was beautiful!

Miinukset: Not a single thing was wrong!

Plussat: Staff very friendly and efficient

Miinukset: No hot tub anymore and snack shop closed for renovation

Plussat: The location was great. Wverything was in walking distance.

Miinukset: The parking suck! $28 per day for self parking. Ridiculous.

Plussat: Loved the trains

Miinukset: A bit expensive

Plussat: I loved that there was a shuttle for us to go to the restaurants and clubs downtown. Our driver 'Tiny' was the best and we enjoyed the company of the other people as well. I enjoyed the complimentary breakfast. It was a pleasure staying with you.

Plussat: The art decko type feel. Ths decorations felt as if they took a picture back in time and placed it

Miinukset: The amount of time on the return for the incidental charge which they never mentioned

Plussat: Staff was awesome. Let us take a peek at train lodging. Breakfast delivered to room hot and on time.

Miinukset: The bathroom in 260 was a little rough. Especially the ceiling. But not bad.

Plussat: Trains inside!

Miinukset: Rooms very far from entrance. Maze- like

Plussat: Location was great! Bed was very comfy!

Miinukset: The only complaint would be the lotion in the bathroom had been previously used and was not new

Plussat: I got to stay in the train room

Plussat: This is the coolest hotel! Our room was a 1920 Pullman train car made into a hotel room. The place is beautiful especially if you are a train buff. We will definitely include this as a stop for a future trip.

Miinukset: None

Plussat: Location and comfort

Plussat: the price was amazing for a 4 star. I was given a choice of room locations since the with the current situation the hotel was empty. Liked that! Clean Modern and Well appointed

Miinukset: None

Plussat: Great location and friendly staff

Miinukset: No water, the building was hot.

Plussat: Staying at ANY hotel during a pandemic is daunting. We were prepared to clean all high touch surfaces and even brought our own air purifier for the room. It was probably overkill because the room was extremely clean and they had hand sanitizing stations!

Miinukset: Because of the pandemic, everything in the hotel was closed. No Starbucks, no gift shop. This was not an inconvenience at all considering you are RIGHT downtown and walking distance to anything you could want or need.

Plussat: I didn't try the pool but I'm happy it was available. The place as a whole was very clean and had a good smell to it. The employees were all kind and helpful. I wouldn't mind staying here again, I won't let the nit picky things bother to much.

Miinukset: The cost of parking was a lot and two of the lift gate machines malfunctioned, I had to get assistance to open them. Room service wasn't available. Restaurant menu was really limited. Key cards didn't work properly when I first got there, had to replace both.

Plussat: close to what's happenin'. Staff is great.

Miinukset: nope

Plussat: Location, cleanliness, and workout facility.

Miinukset: No

Plussat: Price for a 4 star hotel is amazing. Clean and staff was respectful

Plussat: Staff is great and the hotel is always very clean!

Plussat: The Room and view.

Miinukset: Outside lights not lit at night, my wife fell in parking lot possibly broke her toe, skinned her arm and knee. Ruined the rest of vacation. Going home instead of enjoying the rest of vacation. Vending machines stole my money, had to search for ice machine that worked. Found 2, one on 5th floor an 12th

Plussat: The location was great.

Miinukset: There was construction going on and the Starbucks was absolutely disgusting and the ladies working had zero interest in being at work!

Plussat: How nice it was

Miinukset: Wish it had a bigger tub

Plussat: The view and the comfortable bed.

Miinukset: Lack of provision of a kettle and tea bags (not everyone drinks coffee).

Plussat: Very nice location for shopping. very welcoming staff. very clean rooms. bed was comfortable. nice view from room

Miinukset: Breakfast should of been included with the price.

Plussat: Location, Location, Location

Miinukset: The Wireless Charge

Plussat: The bath products were very nice- I've never seen soap shaped like a leaf at a hotel- very fancy!

Plussat: The staff and the facility were both wonderful. The price for the room and parking was high, but it was very convenient for the conference I attended.

Plussat: The Westin in Indianaplolis is dated, rooms could use updating.

Miinukset: Very small bathroom

Plussat: The hotel was great. Love the location. Love the bed . Room was nice & clean. This was a return trip and will stay there again.

Miinukset:

Plussat: The staff was very accomodating during a very busy check-in. Hotel was in perfect location for downtown Indy. The room was nice!

Miinukset:

Plussat: valet parking made it easy and they were always quick to get my car. the front desk was helpful and curteous.

Miinukset:

Plussat:

Miinukset: could not check in until 3:00 pm- departure from the hotel parking lot took us 1/2 hour! will not stay there again

Plussat: Great location

Plussat: During the Covid-19 outbreak, they were safe and very clean. Certain areas were closed but that was to be expected. The room was very nice, plenty of space and room for things that you need

Plussat: Very clean and friendly.

Miinukset: No free breakfast like it stated online. No pool. No hot tub. Not enough soap.

Plussat: The laid back atmosphere.

Miinukset: One of the maids slams the toilet lid in every bathroom she cleans every morning

Plussat: It was close to all the places we went too. It was within walking distance short walk to the Fountain downtown

Plussat: Excellent location, kind staff, very clean and spacious

Miinukset: Very poor breakfast

Plussat: The location and the facilities. The view of downtown Indianapolis was magnificent!!!!

Plussat: Location....

Miinukset: I was truly disappointed with not getting our room flipped ... No new clean sheets or towels... I call down to the front desk and she said they only work for 5 hours and I noticed around breakfast time that there was a cleaning crew on that floor...

Plussat: On the 25th during check-in staff was extremely friendly and ccheced me in really quickly without requiring amenities deposit ($30). Very helpful and considerate.

Miinukset: On the 26th I renewed my reservation for another night and when I went to recheck in my room the front desk clerk went insane because I didn't have a deposit night before and I didn't have one that day either. I expressed confusion as to why.

Plussat: The front desk was very helpful.

Plussat: we took the kids the zoo and the kids museum. it was centrally located for both and we also went right by the circle complex great location.

Miinukset: had valet instead of a parking lot. always forget and leave something in the car. wish it was closer.

Plussat: Location and staff

Miinukset: Construction debris in room

Plussat: The friendliness and helpfulness of the staff, clean cozy room, valet parking was convenient.

Miinukset: No, other than I wish I could have stayed longer!

Plussat: It is right in the center, very easy access,

Plussat: The location was fantastic, right in the centre of indianapolis, and right next to Centre Circle. The business room was terrific for accessing webmail.

Plussat: This hotel was really lovely to stay in, the rooms were very comfortable and the staff welcoming and friendly.

Miinukset: The breakfast was rather 'disposable' - no real cutlery or plates, but this was a minor complaint. The food was great and included in the room price.

Plussat: Very comfortable room and close to everything downtown!

Plussat: Close to our destination

Miinukset: dirty room, not addressed by the front desk. Although there were signs advising to wear masks, the front desk was not wearing one. The room smelled of pot!

Plussat: Great service nice and quiet... rooms are so comfy and big and the bathroom was very nice and fully stocked.

Miinukset: The price

Plussat: Plenty of space, friendly staff and very clean.

Miinukset: No breakfast.

Plussat: Loved the room and service

Miinukset: The room just wish it was free breakfast just

Plussat: Always smells great, always clean, there was room renovation going on next door but they didn't work too late. Concierge and staff friendly and accommodating, beautiful inside, room spacious. Free Internet helpful and it actually worked.

Plussat: The bed was very comfortable. The bed linens and comforter were very cozy.

Miinukset: The pool was closed for cleaning.

Plussat: Hotel was great location and very clean. Staff was helpful. I liked the fitness center, but had an issue with the cable on the treadmill (see below), which would have been ok if I could just have seen the TV. Great overall experience though.

Miinukset: The fitness center treadmills did not have cable connected and the TV was located with your back to it. This made running on the treadmill a challenge.

Plussat: Location

Miinukset: No

Plussat: Clean and close to downtown

Miinukset: No

Plussat: The room and bathroom were very spacious and the location was great. My son left his stuffed animal there and the housekeeping staff was great! They overnighted it to us the next business day. All the staff was courteous and helpful.

Plussat: Everything

Plussat: They had a fantastic happy hour!!! Drinks were free, and they had a wide variety of snacks available.

Plussat: location is great

Miinukset: hotel room was dirty. the shower was not clean and there was a deodarant cap on the floor when we arrived.

Plussat: The hotel was beautiful and its location was perfectly set up for enjoying downtown Indy. The staff was all very friendly and helpful.

Miinukset: Our room had a dirty sock in it upon arrival, not a super big deal. The breakfast in the morning on the second day served cold pancakes.

Plussat: Suite arrangement is roomy & comfortable. Microwave, fridge & coffee bar in room. Free breakfast w/omelette prepared to order. Adjacent covered self-parking, rate is not outrageous ($28/day with in-out). Staff helpful, answered all questiond.

Miinukset: Hard to find from street.

Miinukset: Our room was not ready and we arrived 2 hrs after checkin Our room was unsecured we found the 2nd day. A second entry, used by housekeeping, was unlocked. We paid for a unit with a kitchen but it was without any utensils.The restaur service was poor.

Plussat: The interior architecture was amazing and the staff were the most friendly of anywhere I've ever stayed.

Miinukset: The entrance to the hotel was slightly difficult to find and it felt like you were walking down a creepy dark ally to get to the entrance.

Plussat: Staff was extremely accommodating, my room was great, everything about the stay was a genuinely good experience.

Miinukset: Room service took a little long, but my order was very beautifully presented and extremely high quality food.

Plussat: Location, cleanliness, staff was all fantastic!

Miinukset: Nothing at all.

Plussat: The location was convenient. Its connected to the mall, so you don't have to go outside. The complimentary breakfast was good. The staff was very friendly. The rooms were clean and comfortable and the decor was modern.

Plussat: Location

Miinukset: Requested two double beds. My reservation said two double beds. When I got there, they said there was none available. I asked why. They said there was a gaming convention in town and they gave my room away and there was nothing they could do. POOR!

Plussat: Very nice and clean. Very comfortable beds. Shower has awesome water pressure.

Plussat: This was a great hotel; wonderful service with a great downtown location. You're within walking distance of great restaurants, Circle City Mall, Convention Center and Lucas Oil Stadium. The staff was extremely helpful. We will return again.

Miinukset:

Plussat: Very good locatin.

Plussat: The Hotel staff are very courteous and helpful. We needed directions and the personnel at the front desk were very obliging, We came to Indy to ride our bikes on the Monon Trail so the location of the Hotel was good, the trail starts on 10th street. It was our second trip to your Hotele but not our last, let your employees know they do a excellent job.

Plussat: convenient location and nice room

Miinukset: one elevator was out of service, which led to delays getting to and from room

Plussat: I really liked the layout of the room and the easy access to all the shopping and entertainment.

Plussat: The staff was wonderful and went out of their way to make our trip enjoyable. I would especially like to thank Shelley Maher - she went completly out of her way to help us and make sure we had one of the larger rooms for our anniversary. She even sent me info. on the places nearby that were having a Thanksgiving meal - it is people like Shelley that will make us return and tell everyone to stay at Embassy Suites.

Miinukset: We had been approved for an early check-in and were even an hour later than we had asked. However, when we arrived from our 2.5 hour road trip on Thanksgiving the room was still not ready for 2 hours after we had arrived. Being that it was Thanksgiving and everything was closed or booked, there really wasn't anyplace for us to go. It would have been nice if they would have been able to get the room ready a bit sooner.

Plussat: I have stayed in many Hotels. This is one of my 5 all time favorites! The hotel is gorgeous and it is right on Monument Circle. The Staff are me feel very comfortable. They were so helpful. I love this Hotel!

Miinukset: I my stay was during the COVID / Social Distancing. Due to the pandemic, I wasn’t able to enjoy all the amenities. This Hotel made me feel very safe due to the fact it was so clean.

Plussat: clean and the staff

Miinukset: no

Plussat: Cleanliness!!

Miinukset: Hot tub would be nice!

Plussat: The view of down town indy

Miinukset: Employees were kinda rude

Plussat: Property in a good spot, checkin was as good as it could be with Covid19. Staff was nice.

Miinukset: Parking

Plussat: Staff was very helpful and room was clean.

Miinukset: No breakfast.

Plussat: I liked the location.

Miinukset: The hotel staff was extremely rude. My partner and I waited for over an hour to be checked in due to an oversight on their behalf. I'll never book this hotel again.

Plussat: The style of the room and friendly hotel staff.

Miinukset: The room wasn't as clean as we expected.

Plussat: The employees!!!! Staff were exceptional!!!

Miinukset: Self parking, but that's to be expected in a big city.

Plussat: Location

Miinukset: small elevators

Plussat: Room was gorgeous.

Miinukset: Small tubs and EXPENSIVE parking

Plussat: Ot was nice I just expected more for a 4 star hotel.

Miinukset: Not impressive for 4 stars.

Plussat: Location in downtown Indianapolis wa excellent

Plussat: The air conditioning in my room went all the way down to 50 degrees, which was definitely the highlight of my stay.

Plussat: The location was great

Miinukset: A couple of mornings, coffee in the lobby was left over from the night before

Plussat: old fashioned, elegant, good breakfasts, very kind and helpful personnel, very good localization

Miinukset: dirty windows, windows can not be opened, noisy air conditioning

Plussat: Great location, right next to Monument Circle and in the midst of restaurants and shopping. Hotel and room were very nice and very clean. Breakfast buffet was excellent (does not necessarily come with every room, but came with our reservation through Booking.com).

Miinukset: Pool was nice, but small.

Plussat: i enjoyed the hotel thought it to be a little pricey but was right down town beautiful city large rooms great beds free internet

Miinukset: parking not connected to hotel slow room service

Plussat: The cleanliness of the room and the location

Plussat: Location was nice I will say the front desk staff when I got my breakfast and checked out was awesome. They were super nice and helpful. I appreciated them and maybe the one who checked me in should take a page from their book.

Miinukset: When I ARRIVED the front desk lady was not very pleasant at all. The shower drain was clogged so I showered while also taking a bath for my feet. The shower pressure was off and on. Very noisy neighbors (which I understand that’s not the hotels fault). I faced the back and the streets at night are loud.

Plussat: I liked the view from the window!

Miinukset: I didn’t like the breakfast, the selection was insufferable

Plussat: Location and customer service.

Miinukset: No.

Plussat: Nothing to great. You have to pay for parking which I never have ever had to do in my life with hotels. $20 a day is insane. Money hunger place. Breakfast was a muffin. Literally nothing great about this place. Way over priced and nothing to show for it.

Miinukset: WAY to expensive. Couldn’t get a refund after I realized it was in a junky area. Pool was closed due to covid so kids couldn’t do anything. Ended up leaving a day early because it was just awful. Could not get money back for day I didn�

Plussat: The Guy at the front desk was very I informative

Miinukset: M/A

Plussat: Locations

Miinukset: The staff and expectations were way off...very bad

Plussat: Very clean and really safe.

Plussat: My main concern when choosing a hotel is always cleanliness. Our room was very clean. Both the room and bathroom were spotless. Staff was personable and helpful. I would definitely recommend this property!

Plussat: Everything

Miinukset: N/A

Plussat: Nice facility

Miinukset: Pool was closed and breakfast was over way to early.

Miinukset: Pool closed due to corona issues . Missed warm breakfast due to same reason.

Plussat: Not a good thing . Finishing the bad . They didn’t have cameras and there were ppl partying in parking lot and fighting Cops were coming and going The king handicap room wasn’t handicap accessible

Miinukset: There was no coffee maker ice bucket or iron in my room. The room was not exactly clean . No pool or hot tub use . I had no phone in my room.. I had to call the desk to ask about the coffee maker and was told they could move me to a standard bed room

Plussat: The location was great!

Miinukset: I received no room service the entire time I was there, even when I requested it. I had to go to the store to purchase toilet paper and towels because the hotel could not provide me with any because the housekeepers had gone already.

Plussat: Everything

Plussat: The hotel was very close to Ben Davis High School, which was why I chose it. Also, the bathroom was quite spacious.

Miinukset: Our first room had no heat, but they gave us another room right away. It had a queen bed instead of a king, though. Towels were rough and not thick. Carpet or floor was not even. Pillows were too fluffy-had to put my head directly on the mattress.

Plussat: It is nice and very affordable.

Miinukset: No, everything has been excellent!

Plussat: Staff

Miinukset: Price, bathroom broken,my room did not lock, kids pulled fire alarm all night,no security for a huge motel,no breakfast,no fitness room, commotion all night, laundry room broken,no vending machine

Miinukset: Charged me twice for room , so I sucks

Plussat: Hot tub and pool

Miinukset: Getting put where the workers live in the hotel

Plussat: I liked the talking with the most of the staff members that I came across. I really enjoyed talking with hotel employee at the front desk. That was the best part.

Miinukset: The cleaning lady opened our door when we were still there and she wasn't very hospitable.

Plussat: Clean

Miinukset: No

Plussat: The all full smells though out there. Unclean,unprofessional.

Miinukset: Everything about it this hotel

Miinukset: I was in 3 different rooms during my stsy and all 3 had big problems with them. One of the rooms i got into the microwave didnt work. Then another room the shower handle to turn the shower was on was broken. The beds werent properly put together either.

Plussat: Clean room and late check out time. Great view for the pre 4th of july fireworks show over the entire city and neighboring cities.

Miinukset: I was kind of a bit disappointed because we booked the this place because they offered free breakfast. But the next morning it wasn't free. They wanted to charge us and said because the rate we got the room for breakfast wasn't included . But offered us a cold muffin. Her exact words was. THIS TIME WE WILL DO IT BUT Next Time BE SURE YOU GET THE FREE BREAKFAST ROOM RATE. But other then that we was happy. Hungry but happy. Oh and we was charged $20 bucks to park but the wooden parking arm was up then entire time we was there allowing free parking and for all who entered. And could leave anytime No problem!

Plussat: decent location in downtown indy

Miinukset: One gentlemen at the front desk was very rude; poor customer service. The parking lot entrance is a buzz-in only system. so you have to wait for the busy front desk staff to let you in. We waited about 10 mins. before walking around to the front door.

Plussat: Friendly and helpful staff, clean and modern rooms. Enjoyed our stay!

Plussat: did not eat there. rooms were clean, the most comfortable bed! please let me know if they were foam top or innerspring type. i have been on the website and you have 2 listed.

Miinukset: lots of trash around and on the grounds. parking lot with trash bins overflowing with trash. floors needed to be mopped and halls needed to be vacummed!

Miinukset: Arrived at motel; they couldn't find our reservations. Stated that they were full and we had to transfer to another motel. This one had a weird smell and hair in the bedding. Transferred back to original motel for the 2nd night. Comped parking fee.

Plussat: Just the view

Miinukset: Dirty face mask left in room, beds and towels etc never done second day, banging noises all night, no complimentary breakfast, no free coffee, room smelled horrible, no coffee in rm, $34 parking charge, skywalk closed, no pool as advertised, no Microwave!

Plussat: Location

Miinukset: No complimentary breakfast when the website said "breakfast included"

Plussat: Location to the Canal and the Zoo was awesome.

Miinukset: It was very loud in the adjacent room until 2 am, for 2 nights in a row...despite making a complaint with the front desk. This is our only complaint.

Plussat: The bed was comfortable

Miinukset: Valet parking was horrible! We waited over 30 minutes both times we wanted our car and they said it would only take 5-10 minutes.

Plussat: Comfortable beds and nice size rooms

Plussat: The location was excellent and the room was exactly what you expect from a Courtyard. Room was clean and comfortable.

Miinukset: Fair warning: the hotel is attached to the convention center. So noise level and atmosphere are highly contingent on the type of convention being held. In my case, it seemed to be a group of college kids. I could hear them partying across the hall and there were drunk kids outside when I left for the airport at 4:30. I understand that's not 100% under the hotel's control. My only issue with the hotel itself was that the elevator seemed worn down and glitchy. At least one time, it seemed faster to take the stairs.

Plussat: Good value, location

Miinukset: The continental breakfast was completely shut down by 9am!

Plussat: Super clean room that had been sanitized, which was a bonus during these times of COVID-19. The shower was amazing! Super friendly staff and great location right off the freeway.

Miinukset: The bed was fairly comfortable but a little too bouncy. Every time my spouse moved, I could feel it.

Plussat: Clean rooms. Helpful staff. Free Wifi. Good hot breakfast

Plussat: Free happy hour drinks and plenty of free food throughout the evening and at breakfast. This hotel goes over and above!

Plussat: Modern, clean, affordable, good neighborhood, breakfast was great. The kids loved the pool area. 20 minutes from downtown Indy but worth the drive for the savings. The staff was very accommodating.

Miinukset: Nope.

Plussat: Friendliness

Miinukset: Nothing

Plussat: It was very clean and the free popcorn and pop was a nice touch.

Miinukset: They could have told me up front about the “kick back” free dinner and drinks. I got there and they said, “If you had been 20 minutes earlier you could have gotten free dinner and drinks. Sorry!” I could have been there 20 minutes

Plussat: Didn’t eat

Miinukset: Nothing all good

Plussat: House keeping is top of the knotch.

Miinukset: Nope ... Its all good, just a little pricey. But very comfortable.

Plussat: The room

Miinukset: Breakfast

Plussat: Welcoming - our stay wasn't planned and the staff got me in quickly. There was plenty of space to hang out in groups without it getting loud. Breakfast was good, drinks were appreciated!

Miinukset: No late check out. We were in town for a ball tournament and asked for a late check out and was told it was not available. We had to leave at 11 with no place to be until 3pm.

Plussat: Very clean and the breakfast was great

Miinukset: No

Plussat: Reliable shuttle to the airport.

Miinukset: The bed was not comfortable at all. Worst night of sleep ever. Mattress was way too hard!!

Plussat: Overall appearance

Miinukset: I didn’t like that we had to go to lobby for another key after going to see a friend for something we forgot in another room, early in the morning because our key card wouldn’t work. We were in a big hurry so it was a big inconvenience.

Plussat: Close to airport, free shuttle service, nice warm pool, comfy bed and clean!!

Plussat: Atmosphere is great.

Miinukset: Bathroom is very small. Without a doubt the hardest mattress I’ve ever laid on. I was sore from sleeping on it.

Plussat: My kids loved the pool. It was nice and simple!

Miinukset: I liked the spacious rooms!

Plussat: Very clean. Nice restaurant and bar.

Plussat: Very clean and located next to airport, very convenient.

Miinukset: Nothing

Plussat: Pretty cheap for the star rating and reasonably close to airport...which contributed to the bad side....

Miinukset: Perhaps the noisiest hotel of over a thousand nights I have stayed over my work career. Jets began non-stop about 4 am and sound transmission was worse than any I have experienced. Plus little annoyances:: room keys didn't work, remote didn't work,

Plussat: Great location with easy access to I-465 and I-70! Also very nice to have free parking.

Plussat: People were great and so was the restaurant!!

Miinukset: The TV was not working, had it fixed but still did not stay on. Toliet keep running, and the furnace air had a loud noise. I stated everything when we check out.

Plussat: The front desk personnel was excelent.

Miinukset: On Sunday the restaurant does not open during the morning.

Plussat: 5 star resort if compared with an Army installation where I stayed for the two weeks prior arrival. It made feel like a human again. Thanks a lot to all the staff. Also excellent location (accessibility) near airport.

Plussat: Room comfort, very polite and helpful staff

Miinukset: The pool was too small for family fun

Miinukset: Staff sucks , They dinner even listen to my requests and Overcharged me for late check when i checked on time.

Plussat: Nice updated lobby.

Plussat: Love the new decor. Appreciate the parking underneath. Very glad to be able to walk anywhere downtown indoors via the walkways. No need to be cold in snow or rain. LOVE the magnifying mirror in the bathroom! Didn't you used to have a pool?

Miinukset: no

Plussat: Absolutely beautiful lobby and our room was equally as perfect! The lobby with the fire pits and comfy sofas made our evening. It was a wonderful conversation area with the open floor plan and bar. I will only stay at this hotel when in Indianapolis.

Miinukset: Everything was perfect!!!

Plussat: The hotel itself. We enjoyed the RYE Bar when it was open.

Miinukset: The RYE Bar closing early on a Friday night and Connor's Breakfast was not good.

Plussat: Location.

Miinukset: I did not appreciate having to pay 54bdollars to park at a hotel I paid to stay at. I chose this hotel because if location and didnt want to pay ti park at venue. I paid more to park at the hotel I paid for than if I paid at the venue. Very disappointing.

Plussat: Those beds! I wish I could take it home with me, but it wouldn’t fit in to my bag (just kidding)

Miinukset: Too many Marriott hotels right next to each other.

Plussat: downtown location

Miinukset: no refrigerator in the room

Miinukset: Elevator wait time

Plussat: rooms where very clean

Miinukset: shower was tiny no tub and parking garage was expensive

Plussat: The lobby was really nice, very comfortable seating and we loved the fireplaces. Would definitely stay there again!

Plussat: locatio

Miinukset: Cost to park in the garage one night was outrageous.