Ipoh Bali Hotel

The concept is ok although not reach the Balinese style 100% yet. The indo staff is so polite and warm compares to local staff

The staff is so stuck up. I wanted to do spa but they didnt answer my booking in whtsapp. At last I have to go downstair and ask and the receptionist said fully book until tomorrow. When we were just to walk out and decided to find other place outside, suddenly the indo staff politely ask us whether we still want for treatment coz got free slot. We are confused but the chinese girl said ‘no , no slot. All for guest.’ I dont want to waste my time I just said its ok. I think u should polish the communication between staff as well as towards the guest. I book n paid much earlier prior my arrival and i also book for birthday surprised cakes n deko too. I come far from KL just to celebrate the birthday here but my stay is not appreciated. Plus u should reduce the spa menu selection coz you cant accommodate such treatment coz ur spa only have 2 bed and 2 massage chair! To my surprise u got ALOTS of menu selection which i dont know where u copy from. Too bad. The concept only 50/50, the staff is not attentive to guest request + the price for 1 night about half of thousands. NOT WORTH THE MONEY AT ALL