Jasper hotellia

Plussat: Location was key and the staff was friendly. The facilities where very clean and new. Breakfast was pretty good every morning. Overall I feel this hotel is underrated and should be at least four star rating.

Plussat: Everything was new, clean and comfortable.

Miinukset: Nice, clean and modern. I will stay here again.

Plussat: Location was perfect for our visit. Close to the airport and our friends homes.

Miinukset: N/A

Plussat: Rooms are new and modern. Bathrooms are very nice. Room was big and includes a microwave and mini fridge. Pool was a little small but the jacuzzi makes up for it. Restaurant was nice and the included breakfast was very good and fulfilling.

Miinukset: Street noise was a little loud on the 3rd floor.

Miinukset: Golf simulators were closed to early.

Plussat: The included breakfast was great. And the room was very clean. The free airport shuttle is the best.

Miinukset: They advertised a steam sauna but we couldn’t find it.

Plussat: Quality of service, standard.

Miinukset: Non

Plussat: Rooms were larger than normal

Miinukset: Price went up from the last time.

Plussat: Great hotel! Very modern, clean. Location is a bit far from the city, but it was perfect for me as I traveled throughout the area during my stay.

Miinukset: Nothing , really

Plussat: Rooms were very clean and comfortable. Staff was awesome. Breakfast was nice.

Miinukset: Wifi was weak or low speed compared to other hotels in the area.

Plussat: Very roomy and retro-styled.

Miinukset: Fireplace fan a little bit noisy.

Plussat: Amazing staff! Great location. Very accommodating.

Miinukset: NOTHING.

Plussat: Front counter check in, attendant was quick and helpful.

Miinukset: Check in was fine, my room was not. I found the clip for the sink pop up drain on rhe floor under the counter. Where it was in plain sight makes me wonder if the floor was swept or washed A light bulb above the mirror was also burnt out. I found a dirty cleaning rag laying on the bedside table. Hard to regulate room temperature. Not very pleased with the room for the price.

Plussat: It seems like brand new INN. very clean and nice place.

Miinukset: I found Itarian restaurant on the google map before I booked this INN. but there is no Itarian restaurant any more. There don't have a restaurant inside Paradise INN.

Plussat: Beds were very comfortable

Plussat: Property was nice Room clean bed good

Miinukset: The breakfast would of been lovely but there were no staff to refill or clean tables Every table was dirty and there were no napkins to even wipe the tables. The lady at the desk had to check people out vacuum the lobby and attend to the breakfast A lot for one person

Plussat: Great service, rooms are clean and haven’t been sprayed with copious amounts of air freshener. Bed and bedding are very comfortable. The breakfast is really good. Parking stalls generously sized for trucks.

Plussat: Pretty much everything was great for the price. The front desk lady is super friendly and gave me a discount pass for the restaurant next door. The free breakfast is nice, pancakes sausages omelette type things toast hash browns cereal all great. Large bath tub in the room as well as lot of toiletries and a coffee maker. Wasn't expecting so much!

Miinukset: Wish they had PPV on the tv. Only stayed one night so not much to say.

Plussat: Comfy bed

Miinukset: A little too far out of town

Plussat: Arrived late in the night alone, felt very comfortable and safe in my surroundings, lots of staff around even in the middle of the night

Plussat: Had a really good sleep. The food was great for the price.

Plussat: Restaurant staff were pleasant and very helpful, breakfast was very good

Miinukset: TV didn't work well. Receptionist rattled off the information we needed to know, she was generally disinterested

Plussat: The comfiness of the beds, the gym and the cleanliness

Miinukset: The front desk staff was exceptionally rude

Plussat: Location was great. Been staying here for years, property keeps getting better.

Plussat: We have stayed in a lot of hotels in Canada and hands down this hotel has the BEST breakfast buffet. Most hotels have the exact same buffet, but this one is in the restaurant downstairs and they have done an excellent job!! The bed is very comfortable and the jacuzzi tub in the room was excellent. The bathroom had a rain shower with modern touches. The room was clean!

Miinukset: The room is quite dark as there isn't an overhead light and only a small window in the corner. I guess it would be a great option if you are wanting to catch up on some jetlag :)

Plussat: Great location, great places to eat, clean, comfortable, amazing staff, feels very high end and fancy.

Miinukset: Nothing bad to say

Plussat: free buffet breakfast was very good. Serving staff were excellent & very friendly. The Farm to Fork event in the parking lot was an unexpected bonus, which we enjoyed very much.

Miinukset: Would like to get loyalty card reward points regardless of how I book the room. In this case, we did not get credit because we went through Hotel.com. No pool, just a hot tub.

Plussat: Everything

Miinukset: Small bathtub

Plussat: In house restaurant and free breakfast. Good breakfast. Rooms are really nice and very clean.

Miinukset: Breakfast was good, not great but it really bugged me me when the waiter didn’t give me a choice of where I would like to sit. He put me in a booth, by the door. I was by myself and the place was pretty empty. I noticed after I could of sat by a window or apparently there is a room at the back. I think consideration should be given if a person is alone. The other waiter was giving people their choice.

Plussat: Excellent location relative to the airport and the area of south Edmonton. Easy access from the freeway. Great bed and bedding linens in a clean, well maintained room and facility. The staff is supportive and accommodating. Good selection of restaurants in close proximity if you wish to go beyond the nice lounge and in-house restaurant.

Plussat: Location was ideal for our requirements

Miinukset: No

Plussat: sänky oli hyvä

Miinukset: aamiainen vaatimaton ja kertakäyttöastiat, huone kaipaisi yleisvalaistuksen eikä vain pöytälamppuja

Plussat: Overall experience was excellent

Plussat: Well maintained and clean rooms Good hot breakfast

Plussat: I choose this hotel as it had a shuttle to the airport. There was a 10% discount included in for the Wings Restaurant however we didn’t know about till we arrived and we had already eaten.

Plussat: The room was clean and comfortable.

Miinukset: The waffle maker did not work very well.

Plussat: The gym was great. The check in clerk Sunny was awesome

Miinukset: The breakfast is not great. The same round sausages were not good at all.

Plussat: Got in on a very late flight with my kids, gentlemen at front desk was very courteous, and made my kids feel welcomed. Amazing start to my son's bday trip.

Plussat: The rooms, the WiFi, the staff

Miinukset: The restaurant, the breakfast and the pillows

Plussat: Good location

Plussat: Excellent room for the price Location was really great for closeness to airport

Plussat: location was good for what we needed. Breakfast was good with lots of variety. Bathroom was very large and modern

Miinukset: The TV service they had didn't have a TV guide listing which made evening viewing frustrating to see what was on. The printer in the reception area needed a new toner so we had difficulty printing our boarding passes.

Plussat: Sonny was helpful

Miinukset: The type of restaurant

Plussat: staff, location,rooms and exercise room

Miinukset: price

Plussat: Beautiful property, well kept, clean! Room was spectacular.

Miinukset: There was not anything to say negative.

Plussat: Everything was great; clean, modern, good service.

Miinukset: Slow wifi and our room was right over the doors to the attached lounge, so got to listen to smokers from the lounge outside late into the night.

Plussat: It was clean, comfortable, great service, pool was fun, bed was extremely comfortable (best sleep I have had in months including at home. Lol)

Miinukset: Did find a sock on the tv stand that was left from unknown person

Plussat: The bed was very comfy

Miinukset: I didn’t like beef sausages

Plussat: Very nice property

Plussat: Great price and awesome staff.

Plussat: Pool was good and breakfast was tasty.

Miinukset: The bug in my bed and joint on the floor

Plussat: Breakfast buffet had good selection and was good quality. Housekeeping staff was friendly and very helpful.

Miinukset: 1)Misleading and poor information when I originally booked about being charged and deposit information. 2)I checked in at 3:30pm then went to sons hockey. Came back at 6 and went to my room, but I couldn’t get in. The friendly housekeeping staff tried to let me in after confirming with front desk that they could. However, when they tried the door didn’t open. She told me that meant someone was in the room. Went back down to lobby and was told that I wasn’t using key correctly. Manager took me back up and sure enough there was someone in the room. She said she was a west jet employee and the manager apologized to HER. Again myself and my group were taken back down to lobby and given a room. No apologies or anything. 3)Wifi was absolute garbage and would not connect for more than 5 mins at a time.

Plussat: The rooms were very clean and had decent bedding. Was quiet and family friendly, staff was very kind. The breakfast was by far the best hotel food I've ever had! And the pool was fun. 5 stars for sure.

Plussat: I love the breakfast every morning. It is great! The people are nice, helpful and friendly. This place is also modern, clean and has a nice indoor pool and hot tub...Very nice.

Miinukset: No complaints whatsoever...

Plussat: The location was perfect. 5 minutes from the hospital we needed to be at. We booked a standard room & recieved an even better one.

Miinukset: Not a single thing. It was exactly what we needed.

Plussat: Loved the location overlooking the lake. Comfortable bed. Great restaurant. Staff were welcoming and accommodating. We would definitely want to stay here if we return.

Miinukset: Nope

Plussat: Excellent location

Miinukset: Staff not friendly

Plussat: There were lots of hiking trails right from the resort and a great view from the hot tub for the after hike soak. And a great view from the restaurant.

Miinukset: No where either in our room or in the hotel to play a board game.

Plussat: Beautiful view of Pyramid Mountain and the lake

Plussat: The room was very comfortable and quiet. The view of the lake and grounds was pretty. Enjoyed seeing elk on the road as we entered the property.

Miinukset: For the price we paid, at least a continental breakfast should have been included, or a discount on the price of breakfast if staying as a guest.

Plussat: The room is nice and clean, and the meals in restaurant are also very nice.

Plussat: The view, can see the mountains from the room. Location, was able to go snowshoeing right from the room

Plussat: Location was great. Good facilities. Staff friendly. Condo very well equipped.

Plussat: Room was great. Very spacious suite with nice amenities. Nice views too.

Miinukset: Hot tub was not working and was a main reason we booked there, especially after some long hikes.

Miinukset: Dated and not well maintained - the driveways were broken.

Plussat: The staff, the location, the rooms. The peace.

Plussat: Very quiet and delightful location. Off the beaten path.

Plussat: Great location, so close to the airport...and having the complementary shuttle to/from was a bonus! Really good breakfast here...and the room was well appointed with very comfortable beds. I'd definitely stay here again :)

Miinukset: There was nothing that I didn't like about staying at this hotel.

Miinukset: Breakfast was just ok, cold boiled eggs, not great

Plussat: The room was great, very comfortable and clean. Staff was very friendly as well. Great experience would definitely recommend.

Miinukset: The breakfast was very simple, and it would be nice if there were slipper for the washroom.

Plussat: The bed is amazing. Very comfortable.

Plussat: Location to airport

Miinukset: No restaurant for dinner, and a bit outdated ..could use some refresh.

Plussat: Every thing was great . I would stay again for sure

Miinukset: Blue light by my bed .

Plussat: clean and location

Plussat: Colleen the girl at the front desk was absolutely amazing , rooms were very nice and clean beds comfortable and breakfast was great .would stay here again in a heartbeat

Miinukset: Absolutely nothing

Plussat: Clean rooms and very friendly and helpful staff. Coleen at the front desk was really helpful in arranging the shuttle at odd hours. No smoking policy was a big plus

Miinukset: Room are a little congested. Could have been a little bigger.

Plussat: Close to airport

Miinukset: Ice machine right outside our door

Plussat: Great location and rooms were comfortable.

Miinukset: Everything was great

Plussat: The beds are super comfy and the pillows are great. The hotel is very clean. The complimentary breakfast is more than acceptable. The front desk staff are questionable, but we managed to get in to our room in a reasonable time.

Miinukset: Front desk staff seem to not really know what is going on for the most part.

Plussat: Large spacious room, very clean, great staff The breakfast was great. Early breakfast times for people catching flights was nice..

Miinukset: The toilet was not bolted to the floor properly so it tipped back and forth. We asked for it to be fixed 2 weeks later we returned to the same room and it hadn't been fixed.

Plussat: CLEAN COMFY AND EXCELLENT STAFF

Plussat: The breakfast was great.

Miinukset: Nothing

Miinukset: Pool was not in use. Very disappointed when travelling with kids

Plussat: Very accommodating with animals.

Miinukset: Everything was good no complaints

Plussat: Nice room, very comfortable

Plussat: Good parking, easy to access from the highway, and a restaurant inside the hotel was appreciated. The desk clerk, Indy, was knowledgeable, skilled, and possesses a great attitude. All of the restaurant workers also were great. Looks like they enjoy working there. Enjoyed staying and would again!

Miinukset: Went to use the washing machine and not enough change st the front desk. But I did get it from the restaurant.

Miinukset: Read the complaint I already sent in to booking.com and you would know. I have yet to hear from anyone.

Plussat: Very friendly staff, comfortable beds and pillows like all Hampton inns.

Miinukset: Floor rugs need to be replaced. Clothes on furniture need refreshing

Plussat: close to the airport with shuttle service. plenty of restaurants and gas stations nearby

Plussat: bed is clean

Plussat: Staff were excellent, room was quiet and clean. Breakfast included was very good. Very happy.

Miinukset: The bed was a little firm for my liking but besides that, we loved our stay.

Plussat: Breakfast staff member was helpful and pleasant and approachable. Bed was comfy Women’s bathroom had protects available on counter.

Miinukset: That nothing on website saying that hot tub out of service. I would have looked at other options if I was aware. Smelly hallway Noisy guests above us

Plussat: Awesome Breakfast

Miinukset: Hot tub was not working

Plussat: Location was near Park n Fly & staff were all very friendly. We stayed 2 nights. The first morning was very early and they had a lunch packed and ready to go for us. The second morning we had a wonderful hot breakfast.

Miinukset: We stayed a night and then were away for a week and then stayed for another night. It would've been nice to have been able to leave our vehicle there for the week. The carpets needed updating in the halls.

Plussat: Everything. Was simple to deal with and nice room

Plussat: A

Miinukset: Special thanks to the night manager who had a pot of coffee waiting for us at4:00am

Plussat: Close to shopping

Miinukset: The room looks old and needs upgrading. Does not match the hampton inn standard that I know

Plussat: They gave us breakfast to go since we had to leave at 4 am. Staff was kind.

Miinukset: In room coffee is terrible, no restaurants in walking distance.

Plussat: Very comfortable, clean and reasonable. We were accomodared for an early check in plus to be located near several family members.

Plussat: Free usage of washer and dryer!

Plussat: Close to the airport

Plussat: Convenient location near Edmonton International Airport. Comfortable room

Miinukset: Fan did not work so heard trains/traffic noise

Plussat: Clean

Miinukset: Breakfast not inluded

Plussat: Comfortable bed and pillows. Our room was very spacious for our kids and dogs.

Plussat: Convenience to the airport

Miinukset: Poor Pickup Service, The breakfast choice is too fussy either or component of the cooked breakfast, all I wanted was a good breakfast to last the day, Cooking had a stale taste to the fried items.

Plussat: Comfortable room Awesome room service from the restaurant The long term parking is a bonus

Plussat: proximity to the airport. comfortable king sized bed and room area. good food at the grill. nice staff. airport schedule board.

Miinukset: bathtub was strangely shaped, with a massive lump in the back. checkout time of 11am could be later. there are 2 hotels, one by the airport and another in town, would be useful to make the names even more distinct.

Plussat: location, staff and the meals

Miinukset: in my room the floor was wood or laminate which is fine. However, floor was not clean as when I walked on it in my socks I ended up with stuff on the bottom of my feet. I think the cleaner just rushed and as the floor looked clean did not vacuum

Plussat: Awesome as usual

Miinukset: Free beer haha

Plussat: the room is clean and good choice for the family vacatio.

Miinukset: nothing

Miinukset: Yes, first the picture is different from what the hotel really is. They put the picture at a different location, and they things that hotel in the picture has, the other don't have it. It has no swimming pool, the repeated the bed sheets twice on the bed

Plussat: Beds were heavenly, and the pillows were wonderful. I had a great rest!

Plussat: Service service service politesse des employés Déjeuner excellent Service de navette C est la troisième fois que nous y allons et nous trouvons que c est encore Mieux que les deux autres fois Nous y retournerons Merci

Miinukset: Le lit était un peu mou ou usé Nous en avons discuté avec le propriétaire et il nous a confirmé que les nouveaux matelas arriveront bientôt Excellent rapport avec le propriétaire

Plussat: Breakfast

Plussat: Very cooperative staff They let us use their printer for boarding pass They gave us ride to nearest mall They allow early check in with no extra money Thanks

Miinukset: As above

Plussat: Breakfast (included !!) was good but limited (not so much choice). Love the waffles with strawberry jam. Good location. Microwave and cooler in the room is nice bonus.

Miinukset: No swimming pool. Facilities little bit old (need renovation or attention) cooler door in half way dragging the floor, bathroom door hard to close.

Plussat: It is tired and outdated but clean and breakfast included was good

Miinukset: Dated furniture. Nothing matched.

Plussat: Great shuttle service.

Plussat: The promt wake up call and the free shuttle bus to the airport. The food in the restaurant was quite good and I enjoyed the beer on tap.

Plussat: It was our last night in Canada we could not have wished for a better hotel THANKYOU so so much for making our last night so perfect.

Miinukset: Can't find a thing wrong with this hotel.

Plussat: Very comfy bed and clean

Miinukset: Check in was a bit confusing

Plussat: The room was spotless

Miinukset: The toilet seat was loose. Paid good money. Surely someone could have tightened it

Plussat: Great location. Clean modern room. Super helpful staff

Plussat: It was easy to find and the staff was really great.

Miinukset: The pool was closed which was a real let-down. Also the overall cleanliness was low. Random towels were stuck in the windows and the hallways seemed dingy.

Plussat: Lovely accommodation. Spacious, good parking, friendly staff. Everything we needed. 15 min walk into centre of Jasper or you can take car.

Miinukset: Nothing. Will return here if we are in Jasper again. Expensive for what it is, but then again everything in Jasper is expensive.

Plussat: The view

Miinukset: Poor WiFi

Plussat: Jasper is at the end of a truly amazing drive up the Icefields Parkway through the Rocky Mountains; there is nowhere else to go. It’s a winter sports and tourist resort with no particular character. Therefore the hotel is ideally located.

Miinukset: Because of its location and the demand for rooms it is overpriced. The room was fine, the public areas of the hotel are soulless.

Miinukset: For $400 a night they are going to have to do much better. No USB outlets & sparse electrical outlets should have been upgraded years ago. No drinking water in the room. No breakfast included. C’mon folks $400 bucks! Not returning!

Plussat: Clean, good location and nice staff

Plussat: Room was spacious and comfortable and enjoyed the hot tub.

Miinukset: Restaurant was under renovation and parking was difficult, parkade is very tight and when full is very difficult to exit, particularly with cars behind you.

Plussat: Clean

Miinukset: I reserved 3 people and finally we were 4 people. I already booked 2 queen beds but I have to pay more for 1 person.

Plussat: Clean. Inside of town

Miinukset: Stayed one night. Old facility . No breakfast included.

Plussat: Location

Miinukset: We just checked in and the front desk person was not friendly or helpful. I called far in advance for a quiet room with a tub. Front desk said that at 7pm we were too late and did not help. Didn’t bother asking for help in finding a restaurant or a hike since she was so not helpful. Not a good start for our first day in jasper.

Plussat: Wow !! We had no idea what an amazing treat it would be staying here. It’s like a resort. We had already stayed in Jasper so was more than happy to spend our time making use of the trails to run around the lake. Given great info from concierge on where to run when we first arrived. We saw lots of elk including a big male one morning. Then using the gym and making the most of the amazing out door swimming pool and jacuzzi, views to die for. Our room was clean and very comfortable with a great 5 minute stroll to the hotel building along side the beautiful lake. We opted for the “no room service” option on check in. What a fantastic thing to help with the cost and environment as we where so happy to not have house keeping as only staying two nights. We received a $25 credit for this. Wish all hotels offered this!!! We then had the pleasure to meet Sarah from the pool area whilst using the swimming pool the next morning who saved the day singlehanded sorting out a slight “issue” we had. Confirming our great expectations of the hotel and its staff. Highly recommend this hotel... can’t wait to return.

Plussat: Location was fantastic

Miinukset: Cost of food was very high. Our hamburger was fair at best for quality but very expensive for what we got.

Plussat: Everything ... and Elk in the beautiful grounds!

Miinukset: Pricey but beautiful place! Glad we got an upgrade to a fabulously large suite!

Plussat: Excellent as usual

Plussat: Location. Orzo restaurant and view from the room

Miinukset: Slightly Confusing finding our room at first . Not enough parking close by .

Plussat: Good breakfast buffet, active kids lounge, beautiful location, herds of Elk roaming around

Miinukset: Staff and service could have been better. There were 3 of us to a room and after 3 days I had to track down the cleaning person to get more shampoo etc for our bathroom, as it was not replenished daily like at other Fairmont properties. The bathtub was tilted and did not have anti slip material , so we had to hang on to towel racks when showering. Junior suite lakeview room

Plussat: the location is beautiful by a lake with nice views and impressive scenery.

Miinukset: it started with the queue at the check-in that because only one of around 4 stations where open. then i asked for a double bed instead of two singles which gave us a different room. i can't tell what the original room would have been like, but this one was rather small with dated interior and a very small bathroom. when we went for breakfast i asked nicely to be seated at the window to get the answer "all window tables are taken". this was obviously not true because plenty tables were still available and people just went and sat down there (same with a table in the steakhouse by the fire the night before). all in all an unfortunate experience at a nice location with potentially nice rooms/views.

Plussat: Great, Great. The scenery was outstanding. The staff was amazing

Miinukset: Noise from adjacent cabins

Plussat: The bed & cleanliness of accommodations were exceptional ☆☆☆☆☆

Miinukset: Lack of Parking ...had to walk a bit from my room to find parking. Would've been a uncomfortable situation in inclement weather.

Plussat: Beautiful scenery and lots to do at the resort itself.

Miinukset: The suites are getting a bit old now probably need some renovation??

Plussat: The place is spectacular, that location exceeds all dreams, the reception and the concierge were fantastic and complete relaxation at this place is beyond my expectations⭐️⭐️⭐️⭐️⭐️

Miinukset: Leaving

Plussat: Flawless service. Fabulous location with an abundance of breathtaking views. Herds of Elk wander all over the place which drew traffic to a halt.

Miinukset: Our cottage room ran out of hot water for showering. We had to wait between showers for the water to re heat.

Plussat: Staff

Miinukset: As above

Miinukset: Breakfast could have been bit better considering we paid $300/night. May be hot breakfast.

Plussat: We got to Mount Robson Inn without knowing much of what to expect. Upon check-in, we were (to my surprise) told that we had breakfast included- a delicious breakfast as I found out later. We decided that we wanted to stay an extra night but the place was booked up so we left for the day without much hope. Then, out of the blue, Laurie called us to let us know that a room was available. I'm not sure how she remembered us as this was the following day, but we were very appreciative of her attention and remembering us as we got to stay an extra night.

Plussat: The breakfast. The location.

Plussat: Breakfast was amazing

Plussat: 10 mins walk to town center where there are shops and restaurants. Breakfast is provided, not much variety but good enough.

Miinukset: Almost nothing. Just no lift to the second level, only stairs.

Plussat: Breakfast included. Location very handy to town centre. Free car parking. Staff were friendly and helpful. Microwave in the room was a bonus!

Miinukset: Bed was a bit small. Room size ok for 1-2 day stay, but if staying longer would be a bit awkward.

Plussat: location,staff,beds ,room

Miinukset: high price for a motel

Plussat: Staff were very helpful and accommodating, we had to move our stay a day earlier and they were able to make it happen. Outdoor hot tubs were great. Buildings look recently renovated. Complimentary breakfast was phenomenal. They have several gluten free breakfast options.

Plussat: Excellent breakfast, the breakfast area was spotless.

Plussat: The place had great amenities, including breakfast.

Miinukset: Summer pricing was still in place in late September. Value received was just 'ok' due to price.

Plussat: Check in was offhand and I resent being asked to pay a $200 deposit against damage to the room. We are 70 year old travellers not a rock band.

Miinukset: Room was very small. Breakfast average at best. Price very high for what was provided.

Plussat: It was an over all good experience. Staff was great and allowed us to check in early because our baby needed a nap and we were due to be at a wedding that evening. Very clean and a good value for staying In jasper. Had to laugh at our mountain view a little bit as it was more of a back ally view of local homes but I’m not going to complain! Nice toiletries (better then most hotels) were included and bathrooms were very clean and updated!

Miinukset: The fridge in the room had a high pitched noise, so we had to unplug it in order to sleep.

Plussat: This hotel met all our expectations.

Miinukset: Noise in the room

Plussat: Excellent location. Walking distance to town. Very friendly & helpful staff. Spacious room. Ideal for our stay, had every we needed.

Plussat: Really well situated, warm welcome and comfortable well equipped room.

Miinukset: Nothing negative to say.

Plussat: Location.

Miinukset: Our room was very small and looked out to an alley where delivery trucks arrived early in the morning. We are in the majestic Canadian To lies and we had a view of the neighbours old boat!

Plussat: Extra comfy bed. Great food. Friendly staff

Miinukset: All good

Plussat: Everything!

Plussat: So much better than the other hotel we stayed at in Jasper - and the price was the same! Nice, modern, clean. Friendly staff. Quite large room with a balcony. Only stayed for one night, would love to stay longer but it was fully booked. Location was great too.

Miinukset: Not the best choices for breakfast but it was ok. A bit expensive but I guess every hotel is in Jasper during peak season.

Plussat: We r used to staying at Best Western hotels and we expected breakfast to be included, wasn’t, cost $27 for the 2 of us. Bathroom area was extremely small. Couldn’t open or close the door while standing in frontof the sink. R Elevator smelled musty. Parking extremely tight space.

Plussat: Beds were very comfortable

Miinukset: Breakfast food wasn’t great

Plussat: It’s very clean, comfy and quiet, I had a very good night sleep there. Highly recommended!

Plussat: The location next to the airport, along with a good shuttle service made this the right hotel for me.

Miinukset: I was surprised by the cost of two eggs and some bacon at breakfast; I thought it was included as there was no menu to look at.

Plussat: It was excellent

Miinukset: Everything

Plussat: Hall room has a great design.

Miinukset: Temperature in the swimming pool room is too low

Plussat: Very quiet

Miinukset: Food quality wasn't the best.

Plussat: Excellent service, especially in the restaurant. Quiet due to its location in the very north-eastern corner of Leduc. Frequent free Airport Shuttle Service.

Miinukset: No restaurants apart from the hotel's, no pedway/sidewalk to the airport, room windows permanently closed. The suite has two rooms, but the two queen beds are in one room!

Plussat: Newly constructed building, close to the airport and highway, friendly staff.

Plussat: Rooms spacious. Beds huge and extremely comfortable. Breakfast good and staff friendly. Coffee machine easy to use. Microwave too. Free Shuttle bus to and from airport

Miinukset: Nothing. Beautiful hotel.

Plussat: Comfortable beds, big room

Miinukset: It appeared to have a complimentary continental breakfast based on how it was set up just next to the lobby, but it turned out that there was a charge for breakfast.

Plussat: A fine property. It's near the airport. It's clean. Staff were helpful.

Plussat: The rooms were nice and big! Two bathrooms in the suite was nice. The staff are friendly!

Miinukset: The continental breakfast included in the room rate could have been a little better with a few more choices.

Plussat: The room was large and comfortable

Miinukset: Nothing that I noticed

Plussat: Continental breakfast should be san option

Plussat: We loved our stay, it's a beautiful house! Louise is very friendly and helpfull. Our room was spacious and clean. Shared bathroom was nice decorated and clean! Basic breakfast but it was more than enough. Good location, near shops and restaurants. Easy to explore Jasper national park. We recommend it highly!

Miinukset: Nothing!

Plussat: It was a lovely place to stay with a very friendly host. Nice room, very clean. The location is close to the center.

Miinukset: Better was a privat bathroom, but actually this was not a problem.

Plussat: Close to downtown

Miinukset: Nothing

Plussat: The house is lovely and the host lady is very friendly. The location is convenient to every place in Jasper.

Miinukset: Bathroom is on the first floor, while our bedroom is on the second floor.

Plussat: My partner and I spent two nights at Calla's palace in August. The location is fantastic as it is just a short walk from Jasper's town centre. Louise was there when we arrived and welcomed us friendly. There is a dog in the house, but Louise makes sure he doesn't get to the guests' rooms. We had the room on the ground floor just next to the bathroom. As we had read some reviews online before getting there (check TripAdvisor - we didn't when we booked) we weren't expecting too much and were happy with an affordable accommodation in high season. The bathroom seemed quite old, especially the wooden toilet seat which was a little loose and the bath tub. It was all clean though and we could see that Louise takes care of it. Our towels were clean, but there were still some stains on them and they didn't smell fresh. We were offered breakfast in the little area in front of our room. We had cereals, bread, jam, fruits, instant porridge, milk, instant coffee, tea, and hot chocolate. On our first day we noticed there was a small dead spider in the bottle of milk in the fridge, so we decided to buy our own milk and some additional cheese for the toast in the supermarket. One thing we were surprised to discover and socked at the same time was a huge gap next to our door. I discovered it when I looked behind the curtain and I figured out there was no window or anything, just a curtain and a carpet from the other side. I didn't see the point of being able to lock the door when there's a gap big enough for smaller people. To be honest it didn't give us the best feeling of privacy and security as we never knew if the front door was locked. We were able to find our sleep though as we were always very tired. Two nights were alright as it was too late to find something else in August, but we were disappointed with our accommodation and unfortunately can't recommend staying at Calla's Palace.

Miinukset: The breakfest was bad.

Plussat: Louise is a wonderful and extremely helpful host. We have been pleased to stay.

Miinukset: There is nothing to complain about.

Plussat: location

Miinukset: Breakfast limited. No toast the first day.

Plussat: The breakfast was great, decor was cool and the host was very lovely. Also It's only a short walk to get to downtown Jasper

Miinukset: If you booked the stay through booking.com it has the wrong number. If you're trying to get in contact with the host just google it.

Miinukset: It was a little uncomfortable not having our own key to the property.

Plussat: The kitchenette was excellent, every piece of equipment you might need was provided. We were in a refurbished room which was lovely.

Miinukset: The coffee machine spilt over and made a mess of the kitchen counter. It was hard to assess how much water to use for one mug. I wish there had been a bath

Plussat: Location

Miinukset: The key was not real easy to unlock the room.

Plussat: I was happy we could use the pool and hot tub before our room was ready.

Miinukset: The outdoors hot tub jets were broken. And the coffee pot in our room was broken

Plussat: Great room. Had a sitting, dining and kitchen area. Kitchenette is separated by electric fireplace. Great walk-in shower. Comfortable beds and sheets.

Plussat: Great location to town

Plussat: room is awsome

Miinukset: N/A

Plussat: Didn't eat breakfast on the property. The rooms were nicely laid out and the location was very convenient--not too close to town but close enough.

Miinukset: The sheets did not fit the king bed--as soon as we got into bed the bottom sheet and mattress cover came off and wouldn't stay on. The hairdryer didn't work.

Plussat: The beds were comfortable and the bathroom was really nice with a great shower. The staff was very friendly and helpful.

Miinukset: I knew going in it was a little further from downtown than some of the others but for someone with slight mobility issues it made a difference. Luckily driving and parking was simple. That was just a comment not a dislike.

Plussat: Staffs were friendly. We were upgraded to kitchen suites, the rooms were clean and decent. We saved a lot from cooking for ourselves instead of dining outside. Housekeeping was done professionally also. This is the best hotel I have ever stayed. Absolutely recommending.

Plussat: The facilities in the room are okay. I got an upgade for bigger beds.

Miinukset: The door knob was almost broken. The carpet was quiet old that made total stay a bit less happy.

Plussat: We are here to meet and experience nature and off road sight seeing. Canada is fantastic

Plussat: The room is small and the equipment is old.

Miinukset: Not enough space for luggages.

Plussat: The staff was very nice and courteous The Casio’s for breakfast

Miinukset: No breakfast included and no safety deposit locker

Plussat: Big room in the heart of Jasper and the rooftop hot tub with a view of the mountains is quite something

Miinukset: That location has its overly high price, an accordingly equipped room would cost half in a city like Edmonton. Furthermore, the noise from the pub on the first floor, especially at the time of „last call“

Plussat: Whistler’s Inn is as close as you can get to central, being located in the historic town centre close to both the highway and the train station. Our room had a view of the mountains and some historic buildings and was roomy, clean and comfortable.

Miinukset: The only thing missing was WiFi, which was inaccessible from the room and extremely slow from the lobby. A minor inconvenience overall.

Plussat: The location was awesome. Walking distance to everything. The room was very comfortable. We wished we had scheduled to stay longer.

Plussat: Location. Putting power strips where the could be used. Really nothing else.

Miinukset: Lack of parking. Snippy and snide desk person. Room with the ice machine at its door, the Street door to the pub 1 floor down thin walls and the fire station outside the window. Everything but the fire station was noisy during our stay. And the bonus is being the room that several bags of dirty linens and the cleaning carts are put in front of only added to the lack of charm.

Plussat: The room was a good size, well furnished and clean. The hotel is in a very good location, opposite the station and in the centre of town.

Miinukset: Nothing

Plussat: Homes where clean

Miinukset: Parking is terible

Plussat: The facility was very clean and the staff friendly and helpful. The location was accessible to everything

Miinukset: Our only complaint would have to be the lack of parking

Plussat: Convenient location near the train station. Comfortable room and even had a hot tub with splendid views! Great mountain views from room as well.

Miinukset: Given it’s not peak season, it is considered quite costly but understand since it’s touristy town of Jasper

Plussat: The Whistle Stop, the attached pub, has excellent food and drink.

Miinukset: Not enough parking.

Plussat: The location was great. Most of staffs were nice. They give out free “beer vouchers” which you can redeem them the pub downstairs for even cocktails or wine. The rooftop hot tub was also great.

Miinukset: You have to prepare your own bathrobe for the hot tub hahah. Little pricey but anyplace in jasper is pricey.

Plussat: Clean, new, and well furnished

Miinukset: Room was way too small. Too expensive. Hard bed. Small tv. Horrible view. Loud due to bar. Not worth the amount it cost to stay. Should have cost half the amount of money. Poor value. Wifi was slow.

Plussat: Proximity to airport

Miinukset: Needs updating

Plussat: Large room. Queen bed.

Miinukset: Train traffic noise.

Plussat: No line up at front desk. Efficient hotel service.

Miinukset: Nothing.

Plussat: Close location to airport.

Miinukset: It had a great big room with no dresser to put your clothes or bagged on. The bathroom smelt.

Plussat: Continental breakfast, in room coffee.

Miinukset: Some travel noise that ended around 10 pm.

Plussat: Large room. Heat on a cold autumn night.

Miinukset: Nothing.

Plussat: Location and price

Miinukset: Liked it all

Plussat: Large rooms.

Miinukset: Was told there were microwaves in all rooms but mine didn’t have one. Staff were rude to me when I encountered problems (airport shuttles, buying necessities at the hotel, checking in, etc.) told me “just go, stop causing me problems” as I was leaving. Would not return.

Plussat: Fireplace in room. Room clean. Free breakfast.

Miinukset: Yes, the afternoon desk person was not friendly, actually rude.

Plussat: Comfortable bed, in room coffee.

Miinukset: Jet plane noise from the local airport.

Plussat: Liked the quiet, and ability to relax with other than just a bed. Found the fireplace heating charming and good and the fact that I could not hear the planes wonderful.Also liked the breakfast foods provided.

Miinukset: Would have liked creamers for the coffee.

Plussat: Comfortable queen size bed, in room tea and coffee.

Miinukset: Local traffic, train noise.