Le Grand Kyu Karuizawa

We had a restful stay in a beautiful hotel, the wonderful and attentive staff made us feel at home. Great location along the main street, yet quiet. Just walk out and there are quaint shops, cafes and superb restaurants. The hotel offered us use of their onsen facilities even after checkout, as we had a late flight to catch. That was very kind. Karuizawa is a most pleasant highland town with much greenery. Shop, discover Japanese and European cuisines, hike around or just chill out!

The outdoor onsen suffered from a bit of noise from the surroundings. The indoor onsen is cosy with good water.

bathroom is large in compare to other hotel in japan

breakfast choice is limited

New hotel can't go wrong. Comfy bed and pillows. Spacious and sparkling clean room with indoor and outdoor onsen. Short, walkable distance from the station. Indoor parking is provided if you drive. Good restaurants around the area as well. It is recommended.

No power point near the bed, have to charge my phone on the desk where the power point is.

Big and nicely deco room, great onsen, convenient location, car park available

can't really think of any

I like this place, they have very really good service.

Lost my new popcorn bucket ,when I leave,saaaaaaaaaaad